Is Zomato down right now?
(latest update January 25, 2021)
Zomato is a restaurant aggregator and food delivery service that provides information, menus, and user-reviews of restaurants as well as food delivery options from partner restaurants in select cities. Zomato also offers grocery delivery. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Abhishek Shaw @Abhishe26788414
Reported 2021-01-25 00:28:22
@Avinashpandit04 @zomato @zomatoin @SonuSood @myogiadityanath @BJP4India @sudhirchaudhary @arnab_5222 All Zomato delivery boys are facing problem for their payment from Zomato . They are working day and night but Zomato company never thinking for them . Zomato company is doing froud with there delivery boys such a shameful thinks are going on shame on such companies.
Rokee Jawa @RokeeJ
Reported 2021-01-25 00:12:39
@zomatocare You have not given any resolution, this is the problem of your delivery boy, first the delay the order, then they said cancel the order himself and then they enjoy that food. Its happen only COD orders. @deepigoyal I am sorry but this is the big loophole.
Bhupendra @Bhupend39137550
Reported 2021-01-24 22:33:46
@zomatocare dear sir my problem is not solved please arrange a call back for me please 😭
Virendra kumar kochar @Virendr24105686
Reported 2021-01-24 21:35:21
@dominos_india @jagograhakjago what. The **** is going on I have booked a pizza from your pizza and orderd from Zomato I have not received the pizza after one month gone still my problem is not resolved 😞 zomato is already contacted you but you dominozz still not responding
Virendra kumar kochar @Virendr24105686
Reported 2021-01-24 21:28:44
@zomatocare @zomatoin what the **** is going on after one month gone still my issue is not resolved I habe book a pizzza from your side on 14 December 2020 and I have no recived the pizza from dominozz that I have placed from your side still I have no recived from your side
Virendra kumar kochar @Virendr24105686
Reported 2021-01-24 14:28:57
@zomatocare @zomatoin what the **** is going on after one month gone still my issue is not resolved I habe book a pizzza from your side on 14 December 2020 and I have no recived the pizza from dominozz that I have placed from your side still I have no recived the response
Prateek @prateek_78
Reported 2021-01-24 14:22:41
@zomatocare Call received from KUNAL from @zomatocare even they can't help me they also said that you need to send mail to #dominos for this issue we can't help in this matter why should i mail to domino when i order through #zomato. @deepigoyal @zomatoin @dominos can you help! https://t.co/r5SyhtDcBy
mohd sharfaraz @7501731707
Reported 2021-01-24 14:02:30
Finally my issue is resolve @zomatocare @zomatoin thank you Aman singh 😍😍😍😍
Prateek @prateek_78
Reported 2021-01-24 13:15:58
1/3 @zomato @zomatocare @zomatoin order no.1085446922 @dominos pizza time 7:49pm still its not delivered 11:45Pm and #zomato customer support Mr. PRANAV which is ***isting me continously from last 3hrs given me same answer again n again that issue escalate but i want my food https://t.co/3SdmRay8wN
mohd sharfaraz @7501731707
Reported 2021-01-24 12:13:57
@zomatocare ... why you people are not replaying what is the issue ....... finally you people accepted your fault that was you not answering my tweets @zomatoin @zomato @fssaiindia please help me @ndtvindia @timesofindia
Robin Mehta @RobinMe14212632
Reported 2021-01-24 12:11:46
@zomatocare I have complained everywhere but no one understands my problem . I am a cycle rider from durg bhilai and I deliver orders by normal bicycle and not by a e-cycle. From Last few weeks i am receiving orders of more than 4 and 5km and please understand my concern plz plz
Chowkidar Susanta kumar @susanta113
Reported 2021-01-24 12:02:44
@zomato @zomatoin @zomatocare @deepigoyal I got an option that if the delivery boy not reached in 50 meter radious till 9:42Pm. He didn't came till 9:43pm at 100 meter radious. When I was report this issue the CX care person provide me wrong information. I wan my money back https://t.co/nUqy54OM7q
Srcraj @Srcraj
Reported 2021-01-24 11:48:45
@zomatocare Thanks for your support Zomato is solved my problem so I will delete my tweet thanks Zomato for helping me 😊
Raja Sekar @Rajasekar6802
Reported 2021-01-24 11:31:42
@zomatocare my app always show veg and egg options only nonveg options can't able to show what is the issue https://t.co/QkNsLc8xGL
VVijay @IndiaVarsha
Reported 2021-01-24 11:31:02
@swiggy_in zomato never do this kind of tricks.swiggy sucks.i feel like throwing food at delivery guy when he delivers cold food.i dont give a **** if he has to deliver more orders-should not be my problem.i m paying for hot food not cold one.
Saurabh aggarwal @shawl0001
Reported 2021-01-24 11:06:55
@zomatocare Thanks team for the support....issue is resolved .....thanks....
mohd sharfaraz @7501731707
Reported 2021-01-24 11:06:07
@zomatocare ? why you people not answering my email and tweets may I know issue? because you people are now totally your company fault
Darshan Kothari @imDKothari
Reported 2021-01-24 11:01:25
Hey there @zomatoin ,I ordered a cake from 7th Heaven and I received a 500 gm cake on ordering a 1kg cake . When will you stop this fraudster activities ? Please get my issue resolved else I'll take struct legal action against you all.
Amritasha @Amritasha07
Reported 2021-01-24 10:42:20
@zomatocare I never had a problem with the costumer care agent or the resolution. I have a problem with the App Design and usability. Is there a suggestion box kinda thing? @zomatoin @zomato
heal the world @CtrlAlt56414603
Reported 2021-01-24 10:17:10
@zomato & when we point out to their gaps, responses are : company policy, system issue, we dont have authority, we want business from you... but there are no answers for bad service
Abhinav Sharma @abhinav_neeraj
Reported 2021-01-24 10:15:48
@zomato can you look into this and fix or should i switch to @swiggy_in now onwards?
mohd sharfaraz @7501731707
Reported 2021-01-24 09:59:15
@zomatocare how much time need say... 6 days completed @zomato @zomatoin my issue not resolved ....? this kind of service you providing customer say .....
Dr. Gautam Bharat Panda @Dr_GautamMKCG
Reported 2021-01-24 09:32:47
you guys need to look into this @zomatoin @zomatocare @zomato n resolve this issue asap...
Deepika Singh @deepika2508
Reported 2021-01-24 09:31:13
@zomatoin
My order was not delivered with proper packaging (leakage & spilling). There was an item missing. The chat support (Vikas) says the issue will be resolved in 24-48hrs. I have guests waiting to eat. Is this zomato standards?
I need urgent resolution
Order ID: 1437959124
Krishna Bhattacharjee @Krishna51869775
Reported 2021-01-24 08:41:56
@zomatocare found a floating ****roach in pani puri. Why there is no one available on app to resolve the issue. Order id 1898512708 https://t.co/v0khlr9slx
Vivek Rao Rajput @VivekRaoRajput2
Reported 2021-01-24 08:00:42
I have been a regular customer of zomato for a long time but i have never face such a issue .
But zomato customer support ignore my mails and only told me to wait for 24 to 48 hours for resolution . Also they ignore my messages instead of helping me
# zomato
Snighter Albuquerque @SnighterA
Reported 2021-01-24 07:54:29
@zomatoin is the app down? Unable to place my order!
Mriganka Teron @mriganka_teron
Reported 2021-01-24 07:13:04
@zomatocare ****o I tried placing an order on @zomatoin .Money got debited from @PhonePeSupport but order was not successfully placed and order number was not generated. Please issue me a refund for the incomplete order. https://t.co/DntWctQmmM
Arhaan Sheikh @Arhaansheikhh
Reported 2021-01-24 06:38:58
@zomatoin i fix your copy ...
Aaja Shaam hone aayi ...just sit in the razai and order your favourite chai ....
Tu kar, maii laayi
#AgencyLife https://t.co/13XuvG0ZZC
Himanshu Sharma @shrmahimanshu
Reported 2021-01-24 06:31:18
@SwiggyCares No explanation needed just wanted to highlight the issue. Got the food delivered by #zomato after 12 in the night all thanks to your cancellation.
Anand Unnikrishnan @anand_u7
Reported 2021-01-24 06:09:25
@zomatocare I have placed and order now . Should there be any issue with this order in terms of food quality, shall reach out to you here again
Sagar Sharma @SagarSh92730342
Reported 2021-01-24 05:43:55
@zomatocare no problem . its solved
BTM Layout Residents @namma_BTM
Reported 2021-01-24 05:32:53
Same every where, we request @AddlCPTraffic to issue warnings to @swiggy_in @SwiggyCares @zomato delivery boys
Umesh @IamUmeshBarik
Reported 2021-01-24 04:59:15
@zomatocare It's been a long time my issue still remaining the same and the co no I have been provided neither picking my call nor replying my message, it really hurts if u don't get paid for what you have worked hard. So please look into this and refund my money ASAP.
Surya Khan @Suryaaaa_14
Reported 2021-01-24 04:32:51
@zomatocare As per telephonic conversation also the issue hasn't been addressed you guys just say our policy doesn't allow to do so I'll definitely reopen tge complaint against the order and also reach to tge grievance team simple disgusting app
Kavitha Reddy, We The People Of India! @KavithaReddy16
Reported 2021-01-24 03:31:28
Hi @swiggy_in @zomato n other food delivery org, ur staff r riding on wrong side on strech frm fire station-Karmalaram crs on Sarjapura rd, ty nt only speed but literally knock down cyclists! Request @blrcitytraffic @bellandurubcp n traffic to look into this n punish offenders!
Suraj Kanchan @SurajK_
Reported 2021-01-24 02:20:34
@zomatocare It is lunch time anyway now. Nevermind, issue was taken care of via Chat.
ABHI @ABHI09330052
Reported 2021-01-24 02:13:32
I didn't go for delivery on 17-Jan. Still deducted ₹500 and got automated reply after raising ticket. How can you deduct money like this? Please solve this issue properly. Please don't send automated message again. Thanks
@deepigoyal @zomato @zomatoin @zomatocare https://t.co/loFuBY9IcM
ABHI @ABHI09330052
Reported 2021-01-24 02:00:34
I didn't go for delivery on 17-Jan. Still deducted ₹500 and got automated reply after raising https://t.co/FEuU3J7gD4 can you deduct my money like this? Please solve this issue properly. Please don't send automated message again. Thanks
@deepigoyal @zomato @zomatoin @zomatocare https://t.co/A5tWKJmZa0
mohd sharfaraz @7501731707
Reported 2021-01-24 01:41:15
@zomatocare 6 days .....you need to the resolved customers issue
mohd sharfaraz @7501731707
Reported 2021-01-24 01:26:39
@zomatocare 6 days completed still my issue not resolved .... this kind of service you people are providing customer .....@zomato @zomatoin ......very pathic experience all most 6 days completed my issue not resolved
Aadithya Harish @aadithya_harish
Reported 2021-01-24 01:03:02
I opened BookMyShow thinking it’s zomato and I was searching for food there. Ffs man I thought the server was down too
Ajeet Singh @AjeetSi00457618
Reported 2021-01-23 23:03:01
dear zomato.
When your agent process my refund at 25 dec 2020 then why i didnt receive yet. And ur mail execitive send msg to raise issue again and again may i knw why my refund is late. I want my money now @zomatocare @zomato https://t.co/fzKya11sHN
Aman Sin @AmanSin61463952
Reported 2021-01-23 22:21:48
@zomato iam s merchant of odisha sambalpur I have facing problem among my account manager plss gave me dirctation how I handle this I wanted to talk highly officials
sandesh jain @JainSandesh007
Reported 2021-01-23 22:16:46
@deepigoyal i request you to check how your team is ignoring the partner issue from last 18days ticket id 09106639 @zomatocare @consaff @zomato
Mohsen Ansari @MohsenAnsari4
Reported 2021-01-23 17:41:15
@rsofficiall @zomato why @zomatoin tell us, same issue I have faced. Kindly reply @zomatocare .
Melek @arpbnrg
Reported 2021-01-23 16:52:29
@zomatoin so we order pizza and you deliver some ****ty wedges and nuggets.....upon that your customer service is pathetic....taking a life to respond.....just in case you want to resolve our issue, the order id is 1711838539
Nitin Baghotia @nealbaghotia
Reported 2021-01-23 14:52:31
@zomatoin @zomato @BurgerKing
I have recived a cold order with no ketchups & no one is bothered to answer my issue when i contacted zomato i need refund or a replacement with hot food delivered.
Saurabh Shukla @Saurabh64623950
Reported 2021-01-23 14:02:52
@zomatocare I am tweeting first time on my account and for @zomatoin , disappointing. I have never raised a issue even after years of experience with you. Shameful and very disappointing experience with @zomatoin customer service . Sad but true.
Saurabh Shukla @Saurabh64623950
Reported 2021-01-23 13:52:40
Order no#1889892031.
@zomatoin . I order a pizza with a choco lava cake but i did not recieved my choco lava cake with my pizza . It is unacceptable with the kind of brand value you guys show on your social media Kindly look into this issue .#dissapointed #poorcustomerservice