Is Zomato down right now?
(latest update October 29, 2020)
Zomato is a restaurant aggregator and food delivery service that provides information, menus, and user-reviews of restaurants as well as food delivery options from partner restaurants in select cities. Zomato also offers grocery delivery. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Sahil @Sahil20462333
Reported 2020-10-29 23:24:17
@zomatocare When will you solve my problem???
Amruta Amrut Kulkarni @AmrutAmruta
Reported 2020-10-29 21:24:00
@zomatocare @bankofbaroda @GooglePayIndia @RBI tagging reserve Bank of India here as well. @RBI pls look into this as this might be of serious issue here. If I'm one of the customers who is waiting for refund since 14 days, think of lakhs of ppl who r duped in this way? I'm making this big now till I get a response.
Appy @Appy23134803
Reported 2020-10-29 17:13:27
I didn’t receive mu refund for order id-1826334078,tried contacting @ZomatoIN zomato support but no communication from their end.
@ZomatoIN please help me get my issue resolved.
KK G @G_KISHORE_KUMAR
Reported 2020-10-29 15:36:54
Dear @SwiggyCares @swiggy_in What do you like to face a Criminal Case under IPC 420 or a case in Consumer Forum or both with shutting down your local office. @Zomato
Tai Kun @taizkun
Reported 2020-10-29 14:52:02
I'm actually so tired of this trash service from @swiggy_in. Still no refund.
People from their support team are just ignorant pricks. You guys can keep your money. Goodbye swiggy. @SwiggyCares
Time for @Zomato. Hope they don't let me down like Swiggy does all the time. https://t.co/SK7kHcWRmL
S Mohammed Vedasa @VedasaS
Reported 2020-10-29 14:41:55
@zomatocare When. How to solve my problem
Rohan @Rohan84448529
Reported 2020-10-29 13:50:10
@zomatocare Yep If OFFERING A STATEMENT "WE CANNOT RESOLVE" D issue is A RESOLUTN ACC. 2 U DEN ACC. 2 ME IT'S A LOOT OVER A PUBLIC PLATFORM & A SHAMEFUL CHURLISH ACT N nt A RESOLUTN.#Zomatoloot #zomato @deepigoyal Be SHAMED 2 LOOT OVER A PUBLIC PLATFORM SO OPENLY.I hv D call RECORDED FYI.
Rohan @Rohan84448529
Reported 2020-10-29 13:31:21
@zomatocare U haven't Resolved the Issue. Better watch your statements before iterating. U guys are Minting our hard-earned money Even wen the Order is Incorrect shows ur HEIGHTS OF LOOT. Be SHAMED ENOUGH TO HAVE SUCH AUDACITY EVEN AFTER LOOTING ON A PUBLIC PLATFORM. #zomatoloot #Zomato.
Daljit singh @daljitsingh881
Reported 2020-10-29 12:57:25
@zomatocare As per telephonic discussion, full refund was promised because of your mistake but i have not received any notification for that till now. So i don't think the issue is addressed.
Mihir Panda @MihirPanda10
Reported 2020-10-29 12:43:05
@ZomatoIN Hi I am attaching the pictures of my delivery. There is a spillage issue https://t.co/2bGHOMgcUv
Gaurica Naidu गौरिका नायडू @TheRealDelhiGal
Reported 2020-10-29 12:25:58
@zomatocare @Zomato @ZomatoIN @ZomatoProHelp
Thankyou so much #DavindraSingh for resolving my issue which so many of #Zomato Executives couldn’t!! Zomato is lucky to have people like you! 👏👏👏
Appreciate your quick help!
Satyanweshi Donnie Baba @dubeanupam
Reported 2020-10-29 12:08:39
@zomatocare @ZomatoIN I am taken aback that the customer support agent shared my contact details with the valet. Do you need the order # to check the chat and issue?
Gaurica Naidu गौरिका नायडू @TheRealDelhiGal
Reported 2020-10-29 12:07:35
@zomatocare @Zomato @ZomatoIN @ZomatoProHelp
Thankyou so much #DavindraSingh for resolving my issue which so many of #Zomato Executives couldn’t!! Zomato is lucky to have people like you! 👏👏👏
Appreciate your quick help!
Sahil @Sahil20462333
Reported 2020-10-29 11:56:21
order id-1159467345 it's 2 hours since I was trying to get my issue solved but as expected it doesn't. @zomatocare @Zomato https://t.co/WkxkR7I6Rs
S Mohammed Vedasa @VedasaS
Reported 2020-10-29 11:32:44
@zomatocare I am new zomoto delivery boy
START delivery in 27th October
Country - india
city - madurai
I have a problem in my trip earning
I delivered in two days 8 order and gain 17 touch point but I have no earning amount https://t.co/57tFOxOHeW
Indranil Saha @indranil__indro
Reported 2020-10-29 10:04:14
@zomatocare Thanks team. Having frequent misses which is very frustrating for a regular and Pro customer like me. Please take strict feedback and resolve the issue ASAP! Thanks again! @ZomatoIN @zomatocare
Surat Soni @zyadahosiyaar
Reported 2020-10-29 09:56:13
Because of Covid-19 pandemic, some business were shutdown. Now @ZomatoIN is shutting down it's own account.
2020 mein kuch bhi ho skta hai ... 😂
Made By Google @madebygoogle
Reported 2020-10-29 08:55:53
@franzomator We are sorry that those troubleshooting steps were not able to resolve your issue. Could you please contact our phone or chat support team by clicking here https://t.co/iiikBiD4hB Hope it gets resolved.
Yash Soni @soniyash15
Reported 2020-10-29 08:17:18
@Zomato says it’s restaurant delivery issue take it up with them
Restaurant folks are rude -as if they are angry I ordered via zomato. The typical tone of the conversation is “tell zomato not us”
@Zomato - I’m still a your customer even if restaurant is delivering the order.
Manish @Manish32633638
Reported 2020-10-29 07:55:23
Its been more than 96 working hours since the complain has been raised via mail.. but i have not received any reply. I have also logged a fraud case in the app against zomato in my case.
Let me know whom to directly contact for the issue
Rahul Tiwari @TiwariRahul28
Reported 2020-10-29 07:00:53
@ZomatoIN , Thank You for the superb support from your customer care team, which can not resolve the issue. Raised the same issue thrice and it's been more than 24 hours i have got the solution.#****tyexperience #zomatocustomercare
Rishi Aggarwal @rishiaggarwal_
Reported 2020-10-29 05:35:11
@zomatocare Today again same issue... https://t.co/q1JkUaJJRU
Bhavdeep @Bhavdeepw
Reported 2020-10-29 04:57:15
@zomatocare @Zomato @ZomatoIN
I was promised by your team for a revert call for my issue , buts it’s been a week I haven’t received even received a message from your end !
Vijay Narayanan @VijayNa10588759
Reported 2020-10-29 04:45:34
@zomatocare No response for the issue till now worst customer service
Chethan N @Thatboycalledch
Reported 2020-10-29 04:34:39
@Zomato The place I have ordered the food is literally less then a kilo meter & the expected time in 63 mins. Really? I could walk down, eat & come back in less than 30 mins. Didn't expected this!
#zomato #swiggy https://t.co/RpEwgYVC4q
Vikramjeet @Vikramjeet42
Reported 2020-10-29 04:19:31
Add this restaurant he makes tasty food but don't know much and due to location problem, his business is not working. @Zomato @ZomatoIN @zomatocare
9930696466
साउथ इंडीयन (यादव) डोसा सेंटर
Chawani Park, Bijulia, Ramgarh Cantonment, Jharkhand 829122
https://t.co/ftTz0pRzBn
Biswajit Nayak @ThisIsBiswaajit
Reported 2020-10-29 04:00:18
Its been 2 days i issue hasnt been solved. Pathetic customer service !!! Not gonna order next time. #BoycottZomato @zomatocare @ZomatoIN @deepigoyal
Shirish Kota @shirishkota
Reported 2020-10-29 03:31:00
@sagarikaghose @ZomatoIN Yes they should make more such ads with Muslim girl married to a Hindu boy and living peacefully. But then there would not just be online condemning, but their offices will be burnt down.
Bernard Emmanuel @BernieEmmanu
Reported 2020-10-29 02:52:59
@maelankolis @zomatocare Try using something else because zomato’s customer service is not worth it if you face an issue and raise it to them their team will not bother to respond to you... BEWARE
Jigar Gajjar @jigar_gajjar18
Reported 2020-10-29 02:14:51
@DangeeDums I recently faced an issue with one of your executive where he forgot to write a name on cake. Which might be small thing for him but an occasion was spoilt because of this. I ordered the cake from Zomato and mentioned a note. But executive didn't pay attention to it.
Rishab @Rishab83681921
Reported 2020-10-29 02:00:52
@Zomato I have a issue from your app From 3 days and your your customer support team is not even replying my mails and I am not able to contact you this is how you treat a customer ?
Kutty Tamil @Kutty_tamil_ppt
Reported 2020-10-29 00:56:16
@zomatocare @deepigoyal @zomatocare any update on my issue team
S. Ranganathan @rangats
Reported 2020-10-28 23:18:48
@ZomatoIN what nonsense ad ? Stop promoting inter faith romances . Its not your job .Bollywood is there . If you don't take down this ad you will pay a heavy price like tanishq
Kutty Tamil @Kutty_tamil_ppt
Reported 2020-10-28 13:49:19
@zomatocare How many days team I am one of the family members not only delivery partner and as a customer I giving good business
If is there any intension to solve my issue immediately there will be a solution where we stuck tell me.
Check how much work I done in lockdown
Nazia @enkay_1999
Reported 2020-10-28 13:33:07
@ZomatoProHelp For the issue I am bothered about.
suparna mehra @suparna_mehra
Reported 2020-10-28 13:08:22
Dear @ZomatoUAE after keeping me waiting for 1.5 hours you conveniently cancel my order because you don’t have drivers? And whose problem is that ? Shut shop I suggest if you can’t do your job properly !
Beyond The First Order(BFO) @TheBfo
Reported 2020-10-28 12:51:54
@sagarikaghose @ZomatoIN Stop comparing #Zomato to the #tatas. The former burns investors money and will do anything for free publicity, the later has helped build this nation & believes in staying quiet and not give too much imp to idiots who had an issue with the ad and to fake journos like you.
Vimal @Vimal66711470
Reported 2020-10-28 12:34:10
@ZomatoIN could u resolve my issue faster
Ralph Assy @RalphAssyy
Reported 2020-10-28 11:56:38
@ZomatoUAE the worst customer service i have ever seen in my entire life !!!!! I cannot imagine how you all treat customers ! Please have decent people to manager your business or close it down. Thx
Kashish @SarangKashish
Reported 2020-10-28 11:24:53
@Zomato i have big and frustrating issue, placed an order and it's been an hour that i have no status. Restaurant is 10 mins. Away. Your zomato valet is not picking my call. I need a call back. I'm highly frustrated with your services in front of my guests.
Sachin Tater @sachin_tater
Reported 2020-10-28 10:11:53
@zomatocare Will You Guys Solve My Problem Or Not? It Has Been More Than 2 Days & My Issue Is Still Pending. Being A Zomato Pro Member Such Service Is Not At All Acceptable. Kindly Check DM
Baskin Robbins India @BaskinRobbinsIn
Reported 2020-10-28 08:37:11
@DibyaBhattacha3 @BaskinRobbins @Zomato @jagograhakjago Hi @DibyaBhattacha3 , thank you for sharing the details. A member of our team will get in touch with you shortly to help you resolve the issue.
-Team BR
sandeep kotha @sandeepmaruthi
Reported 2020-10-28 08:10:30
Received completely wrong and doesn't even bother to resolve the issue immediately #Zomato don't trust #Zomato very bad at customers for not caring what's going on. please don't waste money ordering through #Zomato.
Cj @cyn_jose
Reported 2020-10-28 07:37:05
@Zomato @ZomatoIN @zomatocare @deepigoyal No one at Zomato resolving the issue
Made By Google @madebygoogle
Reported 2020-10-28 07:36:11
@franzomator We appreciate you reporting the issue to us. Could you try rebooting your phone into safe mode and see if it works fine? https://t.co/6vXRxSH5Z1 Let us know how it goes.
Manish Kumar @mkdudeja
Reported 2020-10-28 06:57:57
@ZomatoIN @Zomato Need an invoice for order IDs 2126094731, 1730073084. Very disappointed by the customer service that the team is not able to resolve the issue. One standard reply to click on more option, whereas there is no more option in the app. Do the needful. w8 for invoice
Vishal Ganesh Vengaldas @GaneshVengaldas
Reported 2020-10-28 06:26:06
@SonuSood Sir @GaneshVengaldas ka tweet bhi ekbaar check karo lijiye. Problem over the head hai isliye tweet kiya tha. And i am just join as zomato delivery boy for earning, but because of har***ment, i am getting mental stress and getting improper thoughts in mind regarding the same.
Pravar Gupta @super_pravar
Reported 2020-10-28 05:11:45
Order id-1136508158
I have raised an issue and you ***ured me for a call in the morning by your side..There is no call..Please resolve this issue @zomatocare @ZomatoIN
Saurabh Parashar @Saurabh63413954
Reported 2020-10-28 04:48:01
@ZomatoIN Order number 1968676938 was placed and amount got deducted from my account and when I m trying to raise the issue on the app it's not functioning.Kindly look into this matter
Rohan S Telang @Rohan_S_Telang
Reported 2020-10-28 04:39:33
@zomatocare @deepigoyal
Fastest way to close Zomato Ticket= Claim technical issue is nw fixed
Which tech issue? is it tech issue? which platform? is it resolved. does not matter. Just close d ticket
And then send stinkers tat ur restaurant is not taking orders. Six-Sigma Process
@ZomatoIN https://t.co/fa7TCXVssC