Is Xfinity Flex down right now?
(latest update March 24, 2023)

Xfinity Flex is an American over-the-top internet television service owned by Comcast. The service – which is structured as a virtual multichannel video programming distributor – is only available to Comcast Xfinity internet customers. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Xfinity Flex Problem Reports
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Greg Richards @igglesnut
Reported 2023-03-07 20:27:18
@Bmwillz_ Checked via search and a good number of people are having same issue. Might be isolated to those who use Xfinity Flex. Disney and other platforms are working fine.

✨ michellehz 💜 @purplehys
Reported 2023-03-07 19:22:59
@mcooper333 @hulu_support @hulu_support Same issue in Maryland. I spent 30 minutes with support chat, they escalated it bc they don’t know how to troubleshoot an Xfinity Flex Box more than me. No comment about widespread issue. Was supposed to get a callback by now to ‘resolve my issue’ but still waiting.

✨ michellehz 💜 @purplehys
Reported 2023-03-07 19:20:58
@mcooper333 @hulu_support Same issue in Maryland. I spent 30 minutes with support chat, they escalated it bc they don’t know how to troubleshoot an Xfinity Flex Box more than me. No comment about widespread issue. Was supposed to get a callback by now to ‘resolve my issue’ but still waiting.

Musicjnkie @musicjnkie
Reported 2023-03-07 18:21:21
@hulu_support Error code p-dev310. Using Xfinity flex box. It's your issue, not on my end. Don't even start playing games like it's not your fault!

Damien Sebastian @HempHehehe
Reported 2023-03-07 17:45:26
@hulu_support having issues streaming thru xfinity flex are y'all down?

Rick Storms @RickStorms7
Reported 2023-02-25 21:46:19
@pulpmx Pea**** on Xfinity Flex streaming device. I've never had a problem.

Cooking saved me. 💫 📖 🍉 @ZoraToniMaya
Reported 2023-01-11 15:16:38
I couldnt run yesterday morning because of the rain, so I looked for workouts on Xfinity Flex and an old school Taebo popped up. Did it with no problem. Piece of cake. But today my thighs stopped working and I need a cane to walk lol help

Aimee Sukol ☮🐾🌱🌎🍝📚🎨🍺 @SukolVentures
Reported 2023-01-05 20:48:11
My Xfinity Flex apps crash on me every 12-20 minutes.

Thony Koyote @Abullzeyez
Reported 2022-12-23 20:42:04
@xfinity @NBA @NBALPSupport yall need to fix the NBA app on Xfinity flex

☆☽angie☾☆ @ayyparksisback
Reported 2022-12-07 20:33:25
.@Xfinity flex box is trash. i am on my third one because they keep having issues and the replacement that came TODAY is already crashing. and the online "chat with an agent" bot is broken so there is no option for support.

☆☽angie☾☆ @ayyparksisback
Reported 2022-12-07 20:17:38
@Xfinity flex box is trash. i am on my third one because they keep having issues and the replacement that came TODAY is already crashing. And the online "chat with an agent" bot is broken so there is no option for support.

typhonius_starheart @typhonius
Reported 2022-12-05 20:30:36
@MrGonev6 it seems to be working fine on my xfinity flexbox ,roku streaming boox google Chromecast and appletv box and my amazon fire so it may be a issue on the pc aspect. i have not tryed the window app or the apple app for it. im sure there working on it is i reported it to xfi and roku

Keith Barber @keithbarber48
Reported 2022-12-03 08:00:19
@NBC10Boston Watching in Xfinity Flex. What's up with the pixelating? Please fix it, very annoying.

Tim Summers @ScripsiVeritas
Reported 2022-11-25 10:48:30
@askparamount - Keeping track of the episodes I have already watched is very inconsistent of late. Sometimes it works, most of the time it does not. Is there something I can do to fix this? I watch from Xfinity Flex and the website and both exhibit the same problem.

Bit O’Honey @BitOHoney42
Reported 2022-10-13 20:58:57
@Xfinity @YouTubeTV You guys need to work together to fix the live guide when using the app on the Flex box.When I switch from live TV to the guide the programming stops playing in the background.Only happens when I watch through Xfinity flex. No issues on @Roku or @amazonfiretv

Quaries.com @Quariesofficial
Reported 2022-09-15 10:20:38
How To Fix Xfinity Flex Box error code ent-22013? https://t.co/Wi3yro1OiY

A. Tompe is vaccinated @AresTompe
Reported 2022-09-05 02:04:46
Why is @Xfinity Flex such garbage? Yet AGAIN I'm having trouble with my streaming. Shows cutting out after 3-5 minutes. Fix your trash system @Comcast

Quaries.com @Quariesofficial
Reported 2022-09-02 06:20:30
How To Fix xfinity Flex Error Code ENT-22011? https://t.co/8fHpu3wm3L

Morgan @KillerQueen_6
Reported 2022-08-31 07:37:50
I thought something was wrong with my xfinity flex, but Twitter tells me I'm not the only one. So @Xfinity do you mind pushing out whatever update necessary to fix it? I only even pay for internet to stream TV so if I can't stream TV why should I pay for internet?

lex @jimmysportkey
Reported 2022-08-31 06:37:08
Xfinity flex is down...you'd think for how much we pay for their internet services they'd actually have their **** together, I checked twitter and it's not just me a bunch of people are complaining that after today's update their Xfinity flex crashed

David August 🌻 @DavidAugust
Reported 2022-08-31 05:19:31
@XfinitySupport your automatic update to @Xfinity Flex software broke things. Please fix them, and fix them now. Also, please do not push updates live that break things in the future. How do I make my Flex reset to factory settings (and note my remote has no menu button)?

Volsiz News @Volsiz_news
Reported 2022-08-31 02:28:36
Is Xfinity Flex down 8/31/2022. Why Xfinity Flex is not working today? Whats up with Xfinity Flex now?
#XfinityFlex #XfinityFlexDown
https://t.co/cgxYtzoayZ

shanicethebeast @_heyshanice
Reported 2022-08-30 20:45:15
I’m about to flip my entire apartment upside down because WHY is my xfinity flex box not working 😤

Droidtheory @droidtheory_
Reported 2022-08-26 06:30:30
https://t.co/1JD2W2YK9W
Is your xfinity flex not working, then check this post on how to fix flex black screen.
#xfinity #flex

DarceyJo 🦀 @DarceyJo_
Reported 2022-08-22 12:55:17
I receive notice that my Xfinity Flex box was shipped later that day (Aug 4). I received the box on Aug 6. I connected it to my tv and internet without issue. Two days later (Aug 8) pretty late (11pm), I try to use the flex box and I get an error.

Four-Four-Blu 💎 @FourFourBlu
Reported 2022-08-20 13:58:07
@Xfinity @XfinitySupport @CBSSports @paramountplus The xfinity flex stick does not allow you to access Serie A soccer games. Someone please fix this, we pay money for the subscription!

MG @mgonmovies
Reported 2022-08-15 17:32:06
@ninjagoelectric Thanks! Saw something about that, but the problem is that they have an Xfinity Flex box which forces you to add the AMC subscription to your Comcast bill instead of signing in or using a code 😕

Me! @BatesAvenue
Reported 2022-08-15 15:11:42
@ESPNPlusHelp ****o! I’ve been running into an issue where on demand cricket of recently played matches isn’t appearing on @Xfinity flex box. Other sports appear to be fine. They show up fine on other platforms too. Any ideas?

Uday @thejokersaide
Reported 2022-08-04 14:58:34
@HBOMaxHelp The app is on Xfinity Flex device. But all other titles work perfectly fine without getting stuck. The oy issue is with GOT.

josh @chefboyarjosh
Reported 2022-07-30 12:48:34
Is the @hbomax app for the @Xfinity Flex box broken?
all other apps seem to work fine but this one just sits on this screen and doesn’t load https://t.co/5HK0arzwQn

EV-charging Falcon 🔌⚡️🚗 @FalconFour
Reported 2022-07-06 03:14:53
hey @TeamYouTube ~ much love but could you PLEASE address the issue (evidently well known by now) of autoplay getting forced back on? I'm watching YouTube on my TV with an Xfinity Flex box, and staring at the option "autoplay next video: OFF", had just been fighting autoplay.

Spooky Lou @carpenbarker
Reported 2022-07-01 18:37:34
@CaptDeadpool316 Oh, gotcha. I feel for ya. Sorry, wasn't trying to be rude. Thought it would be helpful. My wife has the same problem with the Xfinity Flex streaming box. Wish you the best of luck.

Patrick Cook (Some Adult Sims Content) 🇺🇸🇺🇦 @BachPatu
Reported 2022-06-19 05:02:54
** NOT AN ACCOUNT SPECIFIC ISSUE **
@XfinitySupport I have Power Saver on my #XfinityFlex box set to OFF yet it STILL asks if I'm still there & says it'll go to sleep TO SAVE POWER if I don't respond in time #XfinityLogic 🙄

David August 🌻 @DavidAugust
Reported 2022-06-02 22:04:30
@PlutoTV your player in @Xfinity flex has the top quarter of the screen dim, for both shows/movies and the ads. No other app on xfinity flex does this for me, so it is not their hardware or my TV. Please fix it when you can so stuff plays properly. Thank you!

Hulu Support @hulu_support
Reported 2022-05-09 17:50:00
@lemonjello79 Sorry for any difficulty, Michael! To ensure we're on the same page, are you only running into this while using an Xfinity Flex Streaming TV Box? Are you seeing any error messages? Is the issue at app launch or while watching content? For now, please try: https://t.co/NEnDjpMGxK!

Cory Puckett @PuckettTakes
Reported 2022-05-07 13:41:48
She sets up an appointment for this morning from 8 am to 10 am and confirmed through the chat. No one ever showed. Chatted with another rep saying. Repeated the same reset from last night. Said we couldn’t get an appointment because of the XFINITY FLEX order! WTH! Broken system.

Cory Puckett @PuckettTakes
Reported 2022-05-07 13:41:48
@XfinitySupport you guys are absolutely horrible at your job. Internet has been out since the outage yesterday in Antelope, CA. Talked to a to a rep last night through chat. She did the standard reset/reset/reset. Convinced me on Xfinity Flex. Internet still didn’t work…

PeacockTVCare @PeacockTVCare
Reported 2022-03-26 18:28:10
@2casey451 Hi Casey! Thanks for reaching out! We would be happy to help you with any issues you're experiencing with the Pea**** app on your Xfinity Flex box. Please feel free to send us a DM with details about the issue. We look forward to hearing from you!

aaron @username4aaron
Reported 2022-03-13 01:38:26
Xfinity Flex is a lot better than it used to be. There's more apps than before & you no longer have to go way down past the promoted content to get to them. The direction buttons on the remote are so terrible that its borderline unusable though.

J.Q. Money III, Esq. the Ebonitician© @nuttinbuttgrilz
Reported 2022-02-12 11:50:09
Ifn you gotta problem wit 📺 dishing on #AmericaFirst past sins, many still unrepentant, then Kevin Costner series .@Yellowstone probly NOT for you. They do #CRT aka #American history correct on @paramountplus👍👍👍👍👍 streaming Xfinity Flex
https://t.co/aaIDVdDFDW

Quizuki @quizuki
Reported 2022-02-08 12:00:14
Xfinity Flex is Not Working? Learn to Fix Xfinity Flex Issues
https://t.co/1uPaP7DI3f https://t.co/abxAyjO9X3

Faye M. Brown¯\_(ツ) @BrownFayeM
Reported 2022-02-07 12:28:14
Bought a new @vizio smart tv so I could get @AppleTV on big screen…
4 hours later & this piece of **** @VIZIO won’t work with our @dish box (hdmi1) has no sound with @xfinityFlex (hdmi2)…
Just keeps going to “VizioWatchFree” - anybody know how to fix this piece of crap?!

I’m bae💋 @LittleDove_22
Reported 2022-02-06 16:31:00
Yup. The @YouTubeTV app is trash on the @Xfinity flex box. I can't watch something for 30 minutes without it crashing. Some help @XfinitySupport ?

phillip macon @phillipmacon2
Reported 2022-02-04 22:25:44
@POTUS biden do want be seen on xfinity flex save tv obama tried take down from 5g

Shorty ✨ @_XOBlanca
Reported 2022-02-04 17:47:02
Xfinity flex is nice if you don’t have a smart tv but I do so I’ma put down stairs

J.Q. Money III, Esq. the Ebonitician© @nuttinbuttgrilz
Reported 2022-01-27 19:59:38
Lotsa intrigued goin down ifn I can interpret the British accents & all the driving on the wrong side the road. Big Brother is everywhere Season 1, Episode 4 on 🦚 streaming Xfinity Flex wifi to 📺
#thursdayvibes 🚗😎🇬🇧
https://t.co/Z583qXjlc9

Robbie Stewart @StewartRF2
Reported 2022-01-21 10:29:32
Mom & I have decided 2 get one @Xfinity Flex box since they're offering it 2 us 4 free 2 use on 1 of her TV's & then I'll replace my 2 @Roku streaming players that got bricked N their outage the other night come next November during Black Friday. https://t.co/ZMz9PCJ4Yh

Holden Caulfield @jtmmrd
Reported 2022-01-19 07:27:55
@TeamYouTube I don't have a screenshot but the Flex box code on crash is APPS-04145. I also have a support case with you guys Case ID 3-1613000032176. I have two days left on my trial. I need the app to work on Xfinity Flex box like it is supposed to.

Holden Caulfield @jtmmrd
Reported 2022-01-19 06:33:22
.@YouTubeTV app doesn’t work on @Xfinity Flex Box. It’s a known issue and @xfinity doesn’t care to fix it.

Kalvin Cajones @CajonesKalvin
Reported 2022-01-11 16:57:05
@askparamount Serie A does not work on Xfinity Flex, please fix this. I wanted to watch "Cagliari vs. Bologna" but I could not on my TV with Xfinity Flex. It works on my computer and phone, however.
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