Faith B🖤🍀 @FaithNC336
Reported 2021-07-22 23:42:12
@windstream is the worst. My internet has been down for almost five hours and no one in customer service would listen that my roommates medical equipment needs an internet connection. Time to shop for a new internet company
Todd England @tcengland
Reported 2021-07-22 12:53:36
@Windstream Still no updates on a current outage in my area after 4 hours. Lost a day of work. Where can I get an update?
Trich Santan @TrichSantan
Reported 2021-07-22 12:46:54
@Windstream I work from home, and apparently the connection is not accommodating. Down since dawn. Hopefully another service will break your hold on the m***es...
Reported 2021-07-22 11:59:56
@GoKineticHome @Windstream @FCC @FTC Hey @TonyThomasWIN fix your business
Reported 2021-07-21 20:45:48
Hey @Windstream when are you going to fix our internet it's been 2 days and nobody has been sent
What’s Up Woodford @whatsupwoodford
Reported 2021-07-21 19:26:01
Grab your gr*** skirt and trot down to Versailles @VWCParksRec for the 2021 Tiki Trot!🌺 https://t.co/o6Qvob7Uv6
#whatsupwoodford #reservewoodford #woodfordky #kentucky #windstream #kinetic #woodfordtourism #woodfordweekends #bourbon #Wine #bourbontrail #beer #food #outdoors
Reported 2021-07-21 19:13:59
@GoKineticHome @Windstream @FCC @FTC And today was supposed to be repair day...but of course nothing happened...no dial tone, call the number ehh ehh ehh ehh...yeah its still broken
Reported 2021-07-21 10:16:55
@Windstream your service is STILL down in Bergen County NJ? Thanks for putting me out of business. Unbelievable in 2021. Unbelievable.
Reported 2021-07-21 00:12:21
Not sure if my screen is broken or if $SCT has gone into TH that I’m not aware of. 😉 Definitely one to test the patience, but quarterly next week should show increased revenue. Add to that imminent Windstream launch and new regions for Prosegur could make Q3 very profitable.
Reported 2021-07-20 09:07:38
@GoKineticHome @Windstream @FCC @FTC How many outages in one year before you bring in outside help? Seems that if the same problem keeps happening they dont know how to fix it.
Eric Rice @ericrice
Reported 2021-07-18 23:28:14
My whole NextDoor zone is on fire because everyone for miles has crap @CoxComm outages throughout the day (still after a big outage it’s still up down up down). Paying way too much for this, might even downgrade to far slower @WindstreamBA.
Reported 2021-07-18 17:44:16
@windstream Ever wonder where the term " Throwing money down a rat whole" came from?
It came from all the Windstream customers who pay for something they will never get.
The Miss Mindy Show 😘🤘🏻😈 @MissMindyRocks
Reported 2021-07-18 13:28:01
@Aaron_Xand3R @Windstream I can but they’re this resistant that there’s no problem it’s possible they may not do anything. I’ll consider it for sure. It’s maddening for sure
The Miss Mindy Show 😘🤘🏻😈 @MissMindyRocks
Reported 2021-07-18 12:45:51
(Cont) they also insist that this issue is on Glimesh and Twitch. Unfortunately the other ISP (@Windstream) can only offer me 15mbps speed & that is way too slow of a speed to do what I need to do. So my only option is to take things day by day & hope the problem resolves itself
Reported 2021-07-18 11:21:46
#gilchristcounty #windstreamoutage #WINDSTREAM @Windstream @GoKineticHome Internet down again!! https://t.co/WmiUftVN26
Reported 2021-07-18 10:00:16
DOWN AGAIN. WHY?????? #WINDSTREAM #WINDSTREAMOUTAGE
Reported 2021-07-18 09:55:10
@GoKineticHome #windstreamoutage #WINDSTREAM #gokinetic @Windstream ANOTHER OUTAGE!!! BRANFORD, FL GILCHRIST FL. LAST TIME I HAD NO SERVICE FOR OVER A WEEK. SPEND SOME MONEY AND FIX YOUR NETWORK. FIBER MIGHT BE NICE AS WELL.
Mean Mark Mest @TripleM007
Reported 2021-07-17 17:34:16
@Windstream id love my internet to work on a constant basis instead of when ever you feel like it. Please fix this issue
Reported 2021-07-17 08:59:49
@GoKineticHome @FTC @FCC @Windstream Adding in @EnergyCommerce committee.
How many days should plain old telephone system (POTS) lines be down in rural texas?
Reported 2021-07-16 18:21:16
@Windstream Jim Williams offers xxx to Jeremy Zaerr in Los Vegas for @NASCAR event moonshine made from own distillery. James Zaerr helps Randy Zaerr fix his distillery in Peoria Illinois.
Reported 2021-07-16 11:27:18
@ryswtf @Windstream my internet is broken
Samantha Manduca @nc_schoolpsych
Reported 2021-07-15 21:04:08
@GoKineticHome @Windstream our internet is down and every time we call the phone line drops. Any other options to contact someone or have someone contact us?
Reported 2021-07-15 12:35:11
@GoKineticHome @FTC @FCC @Windstream Thats the same thing the person on the phone said yesterday when i called, using a cell phone since there is no phone line available atm, to ask for a credit for last month's outage.
Washington State Bank @washstatebank
Reported 2021-07-15 09:19:57
Due to a widespread Windstream outage in the Washington area, our phone lines are currently down at that location. They are not sure when the issue will be resolved, but we will be sure to update everyone as soon as we hear more. https://t.co/jI5slHtjhy
Reported 2021-07-13 21:38:24
@Windstream @TonyThomasWIN This is how your technician left my service on May 24 and this is how my service looks on July 13
Windstream Telecommunications is the most horrible phone/internet and customer service company in the nation. I literally live four doors down from their https://t.co/QeYKOJvwAN
Reported 2021-07-13 20:17:22
Hey @ftc @fcc is it normal for a P.O.T.S. voice line to be down for 10 days?
Reported 2021-07-13 18:38:00
This is how your technician left my service on May 24 and this is how it appears today July 13
Windstream Telecommunications is the most horrible phone/internet and customer service company in the nation. I literally live four doors down from your switch https://t.co/e5iC6ZILTD
Reported 2021-07-13 15:21:42
Hey @Windstream, i reported an outage this morning the email says its gonna be 10 days before someone works on this. If it takes 10 days i will be cancelling all the services entirely.
Reported 2021-07-12 08:19:54
@Windstream sucks ***!!! They customer service is ***! On of their cables outside my house came down and they still haven’t fixed it 😤😤
Reported 2021-07-11 20:59:53
Hey @Windstream I really need you to run fiber down my road. @Ask_Spectrum is down again which is a regular occurrence these days. It's either you or @SpaceXStarlink and I'd prefer to have fiber.
Reported 2021-07-10 20:44:19
@Windstream why has my internet been down for 10 hours now?
Shawn C. Bail @SpoonNoIsThere
Reported 2021-07-09 20:41:54
@Windstream 12 hours and counting #40383 “outage” thanks for a(n) (Un)productive Friday 👍🏼👍🏼#FAIL
Shawn C. Bail @SpoonNoIsThere
Reported 2021-07-09 20:40:23
@Windstream Zip 40383. Outage. 12 hours now!!? 12!!
Reported 2021-07-09 11:37:34
@walterbenenati @Windstream @WindstreamENG @WIN_Partners ****o Mr. Benenati, I've checked your ticket and see that it is now related to any outage in the area. Please send me your best contact number so I can escalate this with the Enterprise team that manages your account. Thanks! <MA
Walter Benenati @walterbenenati
Reported 2021-07-09 09:53:52
@Windstream @WindstreamENG @WIN_Partners my business is being pummeled since my phones are down. Thanks Windstream for NOT sending someone onsite to diagnose the problem. All phones to my office are ringing busy. Tck#48190047
City of Sugar Land @SugarLandtxgov
Reported 2021-07-08 20:24:21
🚨Update on the outage of online services, email, and phone systems: 7: 25 p.m.🚨
Windstream has confirmed restoration of services. Internet, email, and phone services are functional. The city is monitoring for service stability.
Reported 2021-07-08 12:43:10
@Xfinity Thank you but @Xfinity has already said they cannot strengthen the internet here. I never had this issue with @ATT or @Windstream in other locations even less remote so I'm not above begging them to provide broader service here. Thank you again, though.
Reported 2021-07-07 15:37:52
@MadBlakConsumer @Windstream Hey there, we're very sorry for the inconvenience. Please send us a DM with your account number for us to look into the issue and get you back to having reliable internet. https://t.co/C4UbN6MuRK
Peter Polcaro @PeterPolcaro
Reported 2021-07-07 14:05:16
Been off line since the 4th of July... Told some would be there on the 5th called on the 5th appointment moved to the 9th. Tony since you are in GA wanna stop by and fix it
ITS Helpdesk @USGServStatus
Reported 2021-07-07 09:06:22
USG Services Status Investigating: Information Technology Services (ITS) is reporting a multi-site Windstream outage. ENA is investigating the root cause.
The following schools are being affected by this outage:
-Brooks County Schoo… https://t.co/afBxjZwnG5
Owen Gregorian @OwenGregorian
Reported 2021-07-06 22:46:14
This is a life or death situation, @Windstream. What are you going to do???
Scott Erb @sserb
Reported 2021-07-06 20:31:43
@Windstream please contact me. My 99yo grandmother’s land line phone is out in area code 315. The best your service Dept will do is Jul 15. She is on @lifealert, which can’t call for help if there’s a problem. Let’s not leave a 99yo WWII vet at risk due to poor customer service.
Todd Takei @ToothTakei
Reported 2021-07-06 17:30:25
The impetus for us to leave @Windstream became the time they accidentally cut off our internet when we were calling to complain about a lousy connection and told us they *hoped* someone could fix it in less than 72 hours.
Reported 2021-07-06 13:49:41
Please note the telephone system @BoydCountyHigh is down at this time. Windstream is working to get the system up and running ASAP.
Reported 2021-07-06 13:45:29
@txshark888 @Windstream Gary, we do still have your trouble ticket open that is currently scheduled for today. We are working to resolve your service issue. ^LK
Reported 2021-07-06 13:42:11
@BRVTVSMAXIMVS @Windstream I know that any outage of service is frustrating. Please allow me to review this issue by providing your Kinetic telephone number via DM. ^LK
JD Crowbar @JDCrowbar
Reported 2021-07-05 13:24:22
@GoKineticHome @Windstream And I already spoke about your "up to" 15mb availability to my house almost 2 miles away. My 9db SNR says it will be 10/11mb for an extra $40. It still doesnt connect me to the nearest DSLAM approx 2000 feet away.
River Walker @backtofrom
Reported 2021-07-05 10:28:41
@Windstream Good morning. I recently had a service outage - June 22 - July 1 - and when I spoke with a young lady about receiving credit, she said the credit was for $17.60. Looked at my bill and the .60 is not being credited. $17.60 seems incorrect for such a long outage; is it?
Reported 2021-07-04 16:30:25
@windstream why do we pay over $100 a month for our internet to crash dozens of times a day?
Kevin 🍢 @kevbravesnoles
Reported 2021-07-04 11:34:07
@Windstream @GoKineticHome Everyone who has called customer service has gotten the runaround. We each have gotten a different excuse for the outage every time someone has called so it is obvious the customer service/technical support has no clue what is going on.