Is Walmart Family Mobile down right now?
(latest update June 27, 2022)

Walmart Family Mobile is a mobile virtual network operator (MVNO) that doesn't own any cell phone towers. Instead, the service partners with T-Mobile to provide coverage. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Walmart Family Mobile Problem Reports
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Rogue Scholar @RogueScholarMDC
Reported 2022-06-22 19:23:32
@FamilyMobile I need help. I need to talk to a human person. Where can I do this? My account is messed up and I need to fix it.

Elizabeth 🧣 @AwkwardPancake
Reported 2022-06-19 02:24:45
My sister has been having that same problem for a while and she uses a different phone provider than I do. Mine is through Wal-Mart Family Mobile and hers is through Consumer Cellular.

Sudhanshu Sharma @nik_sudhanshu
Reported 2022-06-17 11:37:55
@FamilyMobile FRAUDSTER FLIPKART WALMART OWND. U WAISTED ENTIRE WEEK WID UR STUPIDITY. UR TEAMS FAILED 2 RESOLVE THE ISSUE FRM PAST https://t.co/SDtuvShP1i CALL NO EMAIL RESPONSE.I SENT 69 EMAILS 102 TWEETS @flipkartsupport @_Kalyan_K @nipunshrm @walmarthelp @Walmart @WalmartInc @walmartindia https://t.co/z9S0YzwNsX

Kapi @tehkapi
Reported 2022-06-08 05:32:27
@FamilyMobile website is not working. Can't pay the bill that should have been auto paid, and now don't have service. FIX THE SITE!

Particle Man Vorta @Vorta33038064
Reported 2022-05-28 11:43:06
@BubsfanJason23 @FamilyMobile It IS unlimited. It slows down if you use too much data, but so does basically every phone plan

AmyLoo @Amyloohappylife
Reported 2022-05-26 18:25:38
@FamilyMobile All I can tell you is that my first tweet was on May 18 & we still have no phone. He had been w/o a phone for a couple of weeks by that point. Y'all system for helping customers is broken. No one is helping us get our phone & I'm just do***enting on Twitter

AmyLoo @Amyloohappylife
Reported 2022-05-23 19:40:40
@FamilyMobile y'all should fix this immediately... This is poor, mishandled customer service.

AmyLoo @Amyloohappylife
Reported 2022-05-18 11:28:04
@FamilyMobile I figured that there would be some response like this about our situation. But we've tried the website & been lied to... SOMEONE needs to fix this problem & send us a new phone. He's been w/out for a long time.

Frank will @Frankwill57534
Reported 2022-05-07 18:12:46
@FamilyMobile My heart was broken. I never believed I would get back my ex again until Dr William brought back my ex within 24 hours with a powerful love spell. He is reliable for positive result contact the spell caster email:drwilliam57534@gmail.Com or
https://t.co/5SZEQNyzQW

Gunashekar Govindan @GunaGovindan
Reported 2022-05-04 04:25:16
@Airtel_Presence Our entire family mobile connections are with Airtel and hardly we are able to make or receive calls. Raised complaints but no resolution yet. Adding to the problem, Airtel arbitrarily changed my Family plan 999( which has 4 voice and 1 data) to only 2 voice.

Tim @Timtravel2020
Reported 2022-05-02 13:50:53
@wave7jeff @Verizon In West Texas Family Mobile is now on the Verizon Network. They have taking down all the displays that have T - Mobile on it.

Elrodimus Flash @helroddlux
Reported 2022-04-16 21:29:52
@FamilyMobile We have confirmed it is indeed. Broken...fix then. Make a public post when it is working

Elrodimus Flash @helroddlux
Reported 2022-04-16 20:48:03
@ElizabethALance @FamilyMobile You will have to go to 6je nearest store and buy a refill card..
And pray that's not broken as well

Elrodimus Flash @helroddlux
Reported 2022-04-16 20:41:02
@ElizabethALance @FamilyMobile Same problem been trying to pay but the site is broken..

Elizabeth A. Lance @ElizabethALance
Reported 2022-04-14 14:43:13
@FamilyMobile That would be great if I had phone service to call with. However, I have no service and your website is down to purchase more.

Klo @khiytheguy
Reported 2022-04-14 14:09:55
@FamilyMobile AND AS YOU CAN SEE WHENEVER THEIR IS AN ISSUE NOW IN 2022 WE CAN GO TO TWITTER AND MOST COMPANIES WILL RESPOND WITH AN ACTUAL PERSON RESPONDING BUT NOOE THEY HAVE A BOT THAT SENDS THE SAME LINK SO REALLY THEY CARE MORE ABOUT THE REPS MORE THAN THE CUSTOMERS

Klo @khiytheguy
Reported 2022-04-14 14:06:36
@FamilyMobile ANYONE WHO THINKS THEY WANT THIS COMPANY CAUSE ITS EASY AND NO CONTRACT JUST REMEMBER WHEN SOMETHING GOES WRONG AND TRUST ME IT WILL, ITS WILL BE THEIR FAULT BUT U HAVE TO FIX IT OR COME OUT OF POCKET A REP LITERALLY SAID THIS TO ME AND I HAVE IT RECORDED

Klo @khiytheguy
Reported 2022-04-14 14:02:32
@FamilyMobile DO NOT GET THIS SERVICE!!! FOR ANY REASON!!! THEY STEAL MONEY AND HAVE CUSTOMER REPS WHO CNT SPEAK ENGLISH WELL LET ALONE WANT TO HELP YOU WITH AN ISSUE THE LAST REP CAUSED

Incognito @NYC_SocaL
Reported 2022-04-12 08:59:46
@FamilyMobile Data has been slow for days now, and it is having a impact on my income. What is going on? Wasn't this issue just fixed last week?

अभिव्यक्ति @vnjoshi
Reported 2022-04-10 07:47:39
I now what is your priority?? Totally hopeless service. I have initiated porting out of my and family Mobile numbers also to @airtelindia

Mike Maddux @okmike87
Reported 2022-04-06 21:08:58
@FamilyMobile I've already talked to 9-10 reps today. They accidentally deleted the phone number from my sim/account. Then after adding it back still couldn't fix the price problem and told me it would be 24 hours.

Joseph Armone @JWARMONE0728
Reported 2022-04-06 12:57:28
@FamilyMobile having problem signing in account

Yogesh Khetani Patel @yogeshkhetani
Reported 2022-04-03 01:08:22
Walmart Mobile Hotspot Plans - Fix Hotspot Not Working #Walmart #WalmartMobile #WalmartPhone
#WalmartFamilyMobile
https://t.co/KOPc8QyPhe

🐐 @tweezy6
Reported 2022-03-27 19:16:50
Soon as @FamilyMobile customer service transfer your call the phone call drop every time wtf fix that .....

Kevin Melnuk @KevinMelnuk
Reported 2022-03-23 15:30:39
@BLKMDL3 We did 50% on our Y and love it. No issue at all for a family mobile at night.

💙💛Springfield's Fish💛💙 @GeekyFish
Reported 2022-03-18 17:30:41
T-Mobile folx: Has coverage in town changed? I have Walmart Family Mobile (powered by T-Mobile) and cannot get any service at work. This has not been a problem until this week.

𝗣𝗵𝗮𝗻𝗶 @phani__chinta
Reported 2022-03-16 00:20:58
Two days of voting is already done.only three days left to shower our love on our #bindumadhavi in form of voting🗳️☑️
So soon buckle down. vote from your mobile with both sims,even from your family mobiles
Shall see our bindhs on top😇
#BiggBossNonStop #BiggBossNonStopTelugu https://t.co/2WyC3rnnzt

RedHenExploring @RedHenExplore
Reported 2022-03-15 07:04:58
.@FamilyMobile we added another line for $28. The new line is not working,please fix

. @mariahedmo
Reported 2022-03-15 01:45:01
**** @FamilyMobile @Walmart they’re completely incompetent when it comes to fixing anything. Half the time they just hang up on you or put you on hold for TWO HOURS. Turning a cell phone on & off DOESNT FIX MY DATA CONNECTION!! Hire people who know what the **** they’re doing

. @mariahedmo
Reported 2022-03-14 20:04:57
@FamilyMobile I’m THREE MILES FROM A TOWER IVE NEVER HAD ISSUES BEFORE YALL NEED TO FIX YOUR **** OR YOULL BE HEARING FROM MY LAWYER

Rumple's Labs @LabsRumple
Reported 2022-03-14 18:58:59
@FamilyMobile The little yellow loading bars start to go but immediately stop. I had this problem around the same time a week ago but the next morning it worked fine. Seems your site is being overloaded.

Rumple's Labs @LabsRumple
Reported 2022-03-14 18:42:17
@FamilyMobile why does your web site not let me log in after 5pm? Works fine in the morning. You guys need to fix this crap. When I try to log in I just get the flickering screen & it doesn't load.

. @mariahedmo
Reported 2022-03-12 18:52:48
@FamilyMobile No bc y’all tried to fix this **** before said nothing was wrong YOUR SERVICE IS ****ING **** YALL NEED TO FOX YOUR **** NOT MINE

Rumple's Labs @LabsRumple
Reported 2022-03-07 19:37:07
@FamilyMobile is there a problem with your web site? I'm unable to log in. Clicking the log in button does nothing but make the screen flash.

Felix Navidad @felixnavi
Reported 2022-02-24 17:58:38
@WalmartInc Did you know the my family mobile website is completely broken?

INGRID STPIERRE🌻👩🏼🍳🥳💃🏼🐈🐶💰🕵🏼♂️🎁🍕🍺 @bakermama63
Reported 2022-02-22 13:42:01
@FamilyMobile THIS IS NOT A SERVICE PROBLEM,IT'S A PROMOTION PROBLEM-I WON "SPIN TO WIN"GAME 11/23/21 AND NEVER GOT MY PRIZE

Marquise de Fontenoy #Q @de_fontenoy
Reported 2022-02-20 11:42:34
@FamilyMobile my phone is out of service! I was told something about towers being down.
I was told also that it would be 2 hours and it's been 10!
Very very graphic area

just a plant lover @plantlover28
Reported 2022-02-19 22:28:53
@imnetrook @FamilyMobile @Walmart As a driver I have quite a few orders in the last 4 weeks with no tips and many are customers who usually tip. I wonder if they had an issue with tipping. Most of them pretip though on their orders.

Maura @imnetrook
Reported 2022-02-18 17:06:15
@FamilyMobile BEWARE delivery drivers. Walmart has made it IMPOSSIBLE to tip you after you deliver. This has been going on for 8+ weeks and there has been no fix. I dont keep cash at home. Dont be mad at me re: no tip, it's @walmart that needs to fix their system.

D G @DavidGo61519175
Reported 2022-02-09 14:12:59
@AldoCan2 Time to trade in the car and get a family mobile 😂 jk - slow down 🤙🏽

Mahendrareddy @Mahendr27315887
Reported 2022-01-30 08:43:44
Still I haven't received any response#Shared my family mobile number also still I haven't received any response from
#Flipkart#Flipkart support team

Olga Keogh @olgakeogh
Reported 2022-01-27 07:45:21
@playingwithdust We have a family mobile home in Wexford on an elevated site with a steep incline. Neighbours from home visited, parked on slope, 4yo got into Renault 4, let off handbrake and flew down hill straight into mobile home opposite. My abiding memory whenever that car is mentioned

KIRSTY.CM.AgustDeezNutz⁷ @JKJeonEuphoria
Reported 2022-01-27 06:25:34
@Swerve011 @Kuola123 @Elizabe25842951 @coaimpaul @nancyholiday Both jobs you stated there require a car, which I can't afford nor do I have a licence.
I live with my mother, meaning all my costs are cut and I'm on her family mobile plan. So yes, I've cut down. It's still not enough hun.
@Ziggys_Starman tories in red coats again.

Rev Karen Sethuraman @KarenSethuraman
Reported 2022-01-23 04:20:22
Dear @Plusnet
Now day 3 re family mobiles not being able to ring/text.
Told..
1. Switch phone on/off
2. Check with neighbours who might have EE?!… really?
3. Told they don’t see ‘it as broken’
4. Then told there was a prob and engineers sent?!
Awful customer service @Ofcom

Karin Montague @zzzkarinzzz
Reported 2022-01-14 16:24:02
@coinbase @TMobile
@FamilyMobile Shame on you for not protecting your clients from a well known problem #simcardswapscam
https://t.co/aMSAt2EXSV

JP @maxjo62
Reported 2022-01-11 10:04:37
@FamilyMobile we have three lines on our account, they are currently down because fraudster pretending to be us called you and turned them off (agents never asked them for security pin) I've paid for services that I'm not getting. I need a refund and my phones released!

RayinMD @RayinMD1
Reported 2022-01-07 11:07:54
@FamilyMobile I chatted you and called you @FamilyMobile , your response today as in this morning was 'There is nothing you can do but wait'. No service for 3 weeks, no compensation for service that was paid for. You allowed a data breach with your inadequate security measures. Fix it.

RayinMD @RayinMD1
Reported 2022-01-07 07:05:12
Hey @WSJlaw, @FamilyMobile had a unreported Xmas week data breach with thousands losing numbers and service.This @Verizon subsidiary has made little to no progress 3 weeks later to fix,as this is prepaid service it presents an additional liability burden for @Verizon shareholders

RayinMD @RayinMD1
Reported 2022-01-06 23:04:14
@TMobileHelp @MikeSievert @TMobileHelp @MikeSievert My @FamilyMobile number was affected in breach. Metro by @TMobile has custody of number now.@FamilyMobile service has 'no timeline to restore service',@VerizonSupport the owner of @FamilyMobile says 'talk to TMobile it is their problem'. What am I to do?

RayinMD @RayinMD1
Reported 2022-01-06 21:23:58
Hey @forthepeople, @FamilyMobile(owned by @Verizon)had a pre-Xmas data breach affecting thousands,data compromised and service lost.They claim 'numbers and customers have fallen by the wayside'.No timetable or plan to fix.Been contacted by many with same story.What should we do?
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