Is Walmart Family Mobile down right now?
(latest update January 26, 2021)
Walmart Family Mobile is a mobile virtual network operator (MVNO) that doesn't own any cell phone towers. Instead, the service partners with T-Mobile to provide coverage. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Walmart Family Mobile Problem Reports
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BiasedObserver @ObserverBiased
Reported 2021-01-22 14:38:39
@FamilyMobile My number was ported from Xfinity mobile but it was never activated on family mobile network. They ***igned a different number to my phone and closed the ticket on purpose so they don’t have to deal with real issue here and retrieve number ending 7417 back to me. I WANT IT BACK.
Yoda the Cat @HThundering
Reported 2021-01-22 10:01:52
@DrunkMattGaetz @AoDespair Miata! Great!
You put the top down when you ride with Laura Loomer and Boom! There you have it: The Addams Family Mobile!! https://t.co/o5nTU1HK9x
BiasedObserver @ObserverBiased
Reported 2021-01-18 16:13:15
@jessieburrough @FamilyMobile I had a similar problem and it has been 5 days, except they made it worse and accidentally deactivated my numbers. Now, no one in their escalation dot seems to know how to reactivate my numbers that I have had for years. Worst customer service ever.
jessieburrough @jessieburrough
Reported 2021-01-17 18:00:23
@FamilyMobile I have an escalation ticket number and have been told the past 5 times I've called that my issue would be resolved, however I have gotten NO WHERE!!! I spent $100 to make my daughters wish come true of having a phone for Christmas! Imagine the hurt she feels!
ELLIOTT IS A KERNEL TRICKSTER @neozero497
Reported 2021-01-16 15:00:54
@FamilyMobile But the fact remains that this was an advertised service. Previously the hotspot balance and the data balance were the same but now that is somehow changed with no way of tracking the former. This is a problem with the system and not my particular account.
ELLIOTT IS A KERNEL TRICKSTER @neozero497
Reported 2021-01-16 14:59:46
@FamilyMobile This isn't a problem with my account. Rather whatever backend system you are using doesnt yet have the apis to display this information. I get it cloud computing is hard so I dont expect you guys to be able to solve this right away .
ELLIOTT IS A KERNEL TRICKSTER @neozero497
Reported 2021-01-16 14:25:41
@FamilyMobile I just got off the phone with management about my mobile hotspot being locked out. You guys dont have the backend to show me how much hotspot data I have. This is deceitful as hotspot is advertizes. How long will this take to fix?
🍂 @splamao
Reported 2021-01-14 08:39:12
car broke down so many times this year that i finally get to drive the ✨family mobile✨
Mr.baig @Mrbaig76666398
Reported 2021-01-10 08:25:12
@PakistanPMDU Brother my issue is I forget my I.D details and unfortunately I don't have personal mobile number for Pakistan but my family mobile number I rigester so many complain I did how I sign in my account that's I want from this application staff no one response
Demetrius Prime @DemetriusPrime7
Reported 2021-01-07 01:01:07
#WalmartFamilyMobile is saver for your money been with them for at least 4-5 years service and phones, have not let me down
Jason newmann @dartslinger77
Reported 2021-01-03 10:57:39
On the phone with @FamilyMobile right now, and they still want to screw over long time customers. I've been fighting with you for over a month and you still have done NOTHING to fix your mistakes.
This is a ****ty company people.
DO NOT USE THEM FOR MOBILE SERVICE
💞🌷𝕳𝖆𝖗𝖑𝖊𝖞🌷💞 @TheLadyHarley
Reported 2020-12-30 10:06:12
Dis***ociate yourself MyFamilyMobile or fix it! Right now I shall never even give TMobile a second look. This is shameful.
Abhilash Tripathi @Abhilas20522957
Reported 2020-12-27 07:12:36
@ViCustomerCare Dear service provider, I'm really disappointed by the way my family mobile balance is cut down by an SMS fraud name Vi-cms. Kindly take necessary action.
RAM AKSHAYVER PAL @RamAkshayver
Reported 2020-12-25 03:13:49
@BSNLCorporate please solve my problem otherwise I will be forced to port out my family mobile number from bsnl to othe private compnies
Jason newmann @dartslinger77
Reported 2020-12-14 12:38:50
@FamilyMobile There will be a resolution through the BBB. After a week, you have shown you only care about your bottom line and not about customer service. There has been no attempt to resolve the issue
ahoier @ahoier
Reported 2020-12-11 14:51:25
@FamilyMobile Unlimited is a controversial term...especially if your house is in the middle of an apparant deadzone (calls die when I walk down the hall to take a leak)
Rich and Alex @kvtaspeednews
Reported 2020-12-04 19:16:42
Luna Incident--Fire at a single-family mobile home on La Luna in Meiners Oaks has been knocked down. Two occupants rescued, being treated. At least one being taken to hospital. Crews conductin overhaul.
🌻 @prettyahh_sarah
Reported 2020-12-02 21:59:56
@xtrahsmilez2x lol no problem, I debated about it ALOT so I understand. & depending on the phone u can get Walmart family mobile it’s like 25$ a month but all the settings i did through apple. Once you make their iCloud put their real age and it’ll guide you to link your account
Pratt🇺🇲 The Storm is about to Begin @prattdbz
Reported 2020-12-02 13:01:43
@FamilyMobile Why can't I log into your website to turn off my auto pay?
I was going to look at phone since you're forcing me 2 get one that works on your 5G network but if you can't fix your website to let me turn off autopay or login to look at my usage maybe we should end this
James W. Anderson @Mackerelcat
Reported 2020-11-28 21:28:24
@walmarthelp @meakamickey Both the @FCC https://t.co/YsxtnGtu5u and the @bbb_us can help, the $BBB also has a soecific process for this type of issue @FamilyMobile @Walmart @Walmartinc #Walmart @WalmartNews #Walmartfail #FCC
Alicia Dailey @AliciaDailey12
Reported 2020-11-26 05:24:37
I need to get working on my school work.
Verizon wireless was my first co signed by my mom cell phone service.
I then after spending hundreds switched to t mobile
After Eric left I switched to net 10 and now a few months ago walmart family mobile only 28.99 or 29 a month...
Mark @WeekendWorrier
Reported 2020-11-23 11:56:28
#Allin with @SkyUK with landline, broadband, TV and 5 x family mobiles, great customer service (phone answered within seconds, responsibility and accountability from #CustomerService team), you should learn from your competitors @bt_uk @BTGroup
Fabannie125 @AnnFabela2
Reported 2020-11-22 00:24:50
@Annakhait I have been using Walmart Family Mobile for 15 years, I have never had a problem....you can choose your level....they use T-Mobile towers....it is really awesome
Better than the big techs!!!
Muhammad Imran Khan @KhanImrankf
Reported 2020-11-21 15:18:01
@Absher dear I am facing the problem with registration of my family mobile no. OTP no didn't receive at register mobile no. Kindly help
Steven Jefferys @Wan2B_SS
Reported 2020-11-13 18:26:52
@FamilyMobile is the network down in Central Texas?
❄️❄️❄️ @PrettyndPuree
Reported 2020-11-08 16:45:35
@FamilyMobile Already called corporate. Problem not resolved
Offer Pouch @OfferPouch
Reported 2020-11-03 03:55:41
Get a $1000 Walmart Gift Card... Only for you. Book yours now: https://t.co/HlcxVTSzFu
#Walmart #walmartgiftcard #giftcard #GiftCards #gifts #dailymail #shoppingqueen #shopping #walmarthelp #FamilyMobile #WalmartWorld #WalmartInc #WalmartOrg #Walmarttech #WalmartAction https://t.co/4ttcLvrRVc
That music nerd Bryce @BryceGuitarist
Reported 2020-11-02 17:10:24
@FamilyMobile so y'all screwed my monthly plan over and now I'm asking for help to fix it. I already tried calling customer service and they couldn't help.
BOoOo!cky 👻🎃👻 @Babs_Bunny420
Reported 2020-10-23 12:00:43
Had new phone for one day, it slids off my couch and shatters the screen. NEVER buy a phone from @FamilyMobile, they're fn ****. Can't return or exchange either. Asked if they could fix and they hung up on me.
Shanon @shanonish
Reported 2020-10-22 05:22:19
Every month when I go to pay my bill with @FamilyMobile the website is "under maintenance" I never look at the page any other time so no idea if mine just happens to be due on the same day the site is scheduled for monthly maintenance or if it's regularly down but INCONVENIENT
Fernando Pinto @Fernand90683257
Reported 2020-10-13 08:20:17
@FamilyMobile What is the problem?
Fernando Pinto @Fernand90683257
Reported 2020-10-13 08:07:19
How can Family Mobile stop disconnecting my phone lines before due date? I have 5 phones and every month the services get mixed up for every line and some get disconnected before due date. What’s the problem @FamilyMobile
Fernando Pinto @Fernand90683257
Reported 2020-10-13 07:46:39
@FamilyMobile I’m going to tweet until family Mobile fixes this problem. Stop canceling my phone service on my phone lines before my due date.
Fernando Pinto @Fernand90683257
Reported 2020-10-13 07:44:41
@FamilyMobile My phones lines get different due dates. When I have been paying every month on one day. Fix this problem.
Fernando Pinto @Fernand90683257
Reported 2020-10-12 05:56:39
@FamilyMobile Stop canceling my account before due date. Stop cancelling my account before due date. Stop canceling my account before due date. Stop canceling my account before due date. I have to call every month to try and fix this but every month FAMILY MoBil does it again.
Adith krishnan @adithkrishnan1
Reported 2020-10-06 02:49:44
@Airtel_Presence From yesterday night i couldn't able to use my internet i have checked with my family mobile to same issue on that too