Is Vivid Seats currently down? Live Status and Outage Reports

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Joe Ross @therealjoeross

Reported 2021-07-23 17:09:36

@dantelives13 @StubHub We swore them off years ago. Scammed on concert tickets bought through them on my birthday. Spent an hour outside the venue talking to their customer service. They wouldn’t fix the issue. Only @VividSeats since then.

Duana Sargent @DuanaSargent

Reported 2021-07-23 15:07:43

Just spoke to an @astros ticket agent who basically said @VividSeats let’s their customers down often. Vivid is the biggest joke.

kya is sad @piercethekya

Reported 2021-07-23 14:17:07

@bigtimerush Besties it was all bots. I tried all three days and couldn’t even get through. check Ticketmaster resale and vividseats people have marked up tickets 1200%. I cannot afford a $900 ticket. It’s unfair to the true fans who really wanna be there. You gotta fix this

Daniel Smith @RabbiRan

Reported 2021-07-22 13:29:03

@SamDum*** @BlueJays On vivid seats all the games for the rest of the year start around $300 US. The box office prices are even pretty steep. Just sucks I cant get in haha. I guess thats a ME problem 😂

𝚠𝚘𝚎 🦉 @draketaughtmeee

Reported 2021-07-21 10:57:09

@6v6_Sound stubhub & vivid seats are usually cheaper tho! they’ve never let me down with being sold out either

Beamr @BeamrTV

Reported 2021-07-19 14:15:10

@VividSeats_Help I inquired about why my tickets for sale weren't showing up on the site at the price I listed. Apparently they didn't p*** verification... over a week ago. I received no notification of such issue. I had even uploaded the pdf of the tickets for verification. 🤷‍♂️ https://t.co/QlP3wJwKJL

The Name's T @TIsWorthIt

Reported 2021-07-19 11:28:56

@VividSeats I’m having a serious issue and need help with an order

David Gragson @DavidGragson

Reported 2021-07-19 11:17:23

@USAA USAA has worked great with us on this problem. It has just been @VividSeats who has not cared that one of their customers used stolen information to ordered tickets. I have tried to call and use DM but they have not tried to help either way.

Jerid @bass_jerid

Reported 2021-07-19 08:50:50

@VividSeats_Help @JStarky @VividSeats @VividSeats_Help outside of an email and more than a week I still have no tickets and no money back. Do all of your customers experience this type of delay in issue resolution? It simple, tell the seller using YOUR platform to send the tickets or refund my money

Tee @Tie_Ron

Reported 2021-07-16 15:31:23

@_JesusWalks_ On vivid seats they are. Dumb cheap, or we just tailgate and watch from lot. Angel and I went to stadium and it’s huge. Also, @HookahBear_ was only one who said he’d be down

Kenny Strack @KStrack20

Reported 2021-07-16 10:48:26

Never ordering from @VividSeats again. They have the worst customer service. They messed up the order and now refuse to help fix it

Ryan Tull @Tull007

Reported 2021-07-16 00:01:38

@Za***tastic Went to first game for free. Just sat down to buy tickets for Sunday. Fees on @SeatGeek are $25 for $65 tickets...holy ****. That might be part of the problem. Should I go with @VividSeats ?

Cyle @THESTREETONE

Reported 2021-07-15 17:36:04

@VividSeats my game has been postponed and im leaving town! Do you issue a refund?

Jessica @jessicacrown

Reported 2021-07-14 18:42:52

@maybeitsnea Try Razorgator or vividseats!! Usually they are a bit cheaper. They sound sketchy but I’ve never had an issue with them!

I Beg Your Pardon? ♐️🇬🇧🇯🇲 @NataleeHartwell

Reported 2021-07-14 14:30:37

@VividSeats_Help I placed an order over a month ago and was sent the wrong tix. No one in CS has been able to efficiently solve my problem. Event is next month and I keep being told to wait… 🤷🏽‍♀️

sherry @Hot_Green_Fairy

Reported 2021-07-13 15:32:39

Ohhhhhh Buooooy ! It looks like I may be headed to Denver in October ! Anyone out there with great ticket advice ? Vivid Seats or Ticket Master ? I gotta lock this down ! #dmbfans share your knowledge with a super fan ! Please ! 💚

Tony Barton @BartonTonyLeb

Reported 2021-07-13 10:54:32

@VividSeats can you help me with an order issue? I have tried multiple times with your site to no avail.

Regan Bushnell @rbushnell09

Reported 2021-07-10 13:07:08

@NNunnelley @kayla_lov3 @garthbrooks Working on it, problem is they are through Ticketmaster, but we’re resold through vivid seats. So neither will help us out cause it’s the other ones problem…

Daniel Vargason @danielvargason

Reported 2021-07-06 15:02:17

@VividSeats_Help @VividSeats you gonna actually help or only waste our lives and show how to re-sell the tickets. Scam artists.

Mallory Baird @itsmals

Reported 2021-07-06 12:40:01

@VividSeats can you please fix the Facebook login issue ….can’t access my account & your customer service wait times are insanely long to actually speak to someone. Help!

gavin @GavinMcCullagh

Reported 2021-07-04 14:39:58

⁦@VividSeats_Help⁩ I spent 45 minutes on the phone yday without an answer, this is embarr***ing for you, no more stupid dm's you let me and my family down, I want my money back https://t.co/7Z6F6kc1Q0

gavin @GavinMcCullagh

Reported 2021-07-04 14:37:20

@VividSeats_Help My game started at 205pm, we have to travel over an hr and a half, still no tickets, no point sending anymore stupid messages, ye let us down, I want a full refund

Jonathan Jenkins @JJenkalicious

Reported 2021-07-02 19:50:44

@VividSeats_Help I had a ticket issue to last weeks ⚾️ game (no barcode shown). I reached out the day before by phone & email but #vividseats never responded. They said they’d look into it in 3-5 business days. It’s been more than 5. Disappointed again. Don’t give them your money

need to log off @cumboyelite

Reported 2021-07-02 00:11:16

@VividSeats_Help close down your ****ing business you scammers

Robb @R_DoroJr

Reported 2021-06-30 10:35:58

@VividSeats_Help Na Im not going through your customer service for a 3rd time to be told "yea we see you tried to verify over 15xs, but since we sent tix, not our problem"

Ryan Watts @_ryanwatts

Reported 2021-06-27 14:06:42

@thesign777 @VividSeats_Help Did you end up getting them? I am having the same issue for the Hawks game on Tuesday

Ryan Watts @_ryanwatts

Reported 2021-06-27 14:05:20

@ZackMoore8877 @VividSeats_Help Did you end up getting them? I am having the same issue

Nicole @xoniicolee

Reported 2021-06-26 17:26:31

@VividSeats absolutely dropped the ball today. Called/chatted/emailed the day before to resolve the issue with no response. Then had to wait at the game to get someone to help. Finally got in 45 minutes into the game + they do nothing to make up for their mistake @VividSeats_Help

Josh Nevarez @Coach_Josh23

Reported 2021-06-26 13:22:17

@StubHub is a total scam! Do anything you can to buy from @Ticketmaster, @VividSeats, etc. StubHub literally charged me over $200 for supposed undelivered tix that both the buyer and @Ticketmaster confirmed were transferred/received. Calls to fix are dropped after 2+ hrs on hold.

zastrow @Zastrowmarvin

Reported 2021-06-25 22:42:04

@TalkaboutCece @RealBragmania @VividSeats Same issue for a #Cardinals game last night!

Big Chet ✨ @TalkaboutCece

Reported 2021-06-25 18:32:38

@RealBragmania @VividSeats Having the same issue and it’s a Braves game 🙃

tayla ⁷ ⊬ @levelofthehype

Reported 2021-06-23 10:43:36

@PANTALOONRAT @CLIKKIESPAM VIVID SEATS IS REALLY GOOD ONCE PRICES GO DOWN A LITTLE !!!!!

Sam Ross @Rev21_4

Reported 2021-06-22 19:52:46

@VividSeats_Help I purchased tickets to Giants Cubs on June 3 and was unable to use them. They required vax which wasn’t disclosed. I’ve already DMd my order number. I’ve received two emails now alerting me to a problem but hold times are 30 minutes or more. Please help!

Dante Christian @TaydonWest

Reported 2021-06-18 17:19:29

@Ticketmaster need help. Purchased tickets through vivid seats. Please call me at 720 334 6569. My work hours are 6am to 2pm Central standard time. My issue is one time code you guys send

the kid fraze @TKFraze

Reported 2021-06-18 15:34:29

Me: looking at this seeing July 8, @dariusrucker doesn’t it make it seem like the listing is for that date? @VividSeats : no there’s a picture of a bald guy. 🤣🤣🤣 **also it did say Darius Rucker, I had to scroll down to get the dates in. https://t.co/eODteHRQtH

the kid fraze @TKFraze

Reported 2021-06-18 14:31:10

I NEVER do this but just spent 2hrs on the phone with @VividSeats bc I bought tix to see @dariusrucker on 7/8 in Chicago bc they advertised the wrong date. They even updated the site while I was on the phone to fix it & said they weren’t responsible for their ads. #tha*****right https://t.co/vyQ7ehdZ9l

Kai MacMahon @kaimac

Reported 2021-06-17 12:28:39

@DARKnLOVELY_Nay @thatsmissmk @VividSeats @Mets Excellent. Should be a **** of a game. I think the issue with Vivid is they rely on the seller to send the Tix. If they mess it up, or choose not to, then the buyer is hosed. That's what happened to me yesterday. No fun.

Kai MacMahon @kaimac

Reported 2021-06-17 11:41:14

@DaveThuman @VividSeats_Help Yea, agreed. I think the issue is they rely on the seller sending the ticket. And if they don't do it, the buyer is hosed. I drove an hour and a half to a mets game last night, and the ticket didn't show up. Had already paid $70 for parking too. VS were no help. Horrible.

Kai MacMahon @kaimac

Reported 2021-06-17 09:51:02

@VividSeats_Help I've already replied to your email, where you said you need three days for 'an investigation'. The problem with your model is you rely on the original ticket owner to send the tickets, via the @mlb Ballpark app. If they don't, then the buyer is SOL. Horrible model for buyers.

I Tweet When I 💨 @bigbluecesar

Reported 2021-06-15 19:41:52

@JimScheffres @VividSeats The app is experiencing an outage

I Tweet When I 💨 @bigbluecesar

Reported 2021-06-15 19:41:27

@JimScheffres @ladysarahbell @VividSeats Mets box office just advised me there’s an outage on the app.

Nick Simulia @nsimulia

Reported 2021-06-15 16:11:34

@VividSeats_Help Your explanation is that you want to keep my $1500 and not issue me a cash refund for a concert @GeorgeStrait unfortunately had to cancel on Friday. Nice work.

tifff @tfreee96

Reported 2021-06-15 09:46:31

Hey @VividSeats we haven’t received our tickets for the braves game tonight… just keep getting told to wait for an email… we’re traveling to the game, and we don’t want to get down there with no tickets.

Tom Reynolds @3putt_never

Reported 2021-06-14 20:21:11

@VividSeats_Help it really is a complete scam. Go to love chat it says but it isn’t live they are canned responses. Says to send an email and that sends you an auto reply . No one responds . All a stall tactic so I can’t het a refund. I’m sure I’m not the only one with this issue

Nicole Gerberg @nicgerb

Reported 2021-06-14 09:20:16

@VividSeats we have tried fir weeks to call, email about a problem with an order. Seriously, can you please reach out! People, don’t buy tickets here. The customer service is horrendous.

Protein P @ProteinP_TM

Reported 2021-06-12 17:12:16

@VividSeats U guys have to find a solution on making the transaction and transition of downloading the ticket without so many steps I saw a lot of fans this week frustrated. Someone has to problem solve.

Ess Dog @rangelife212

Reported 2021-06-11 11:19:22

@VividSeats_Help No you clearly don’t. I was told I could not get a refund for this issue and also told I cannot speak to a supervisor.

TJChambers @T_J_Chambers

Reported 2021-06-11 03:32:25

.@VividSeats Speculative #Tickets For @springsteen Taken Down After Scrutiny | @TicketNews https://t.co/qlRg3vPkHZ

Ess Dog @rangelife212

Reported 2021-06-11 00:24:56

@VividSeats_Help major issues and have a bad feeling I’ve been a victim of fraud from a seller. Customer service rep was nice but my issue for tomorrow night baseball game UNRESOLVED. My friend also bought 2 from sale buyer and says his tix appeared in app “wallet” but now GONE

charlie tango @charlie_tango98

Reported 2021-06-10 18:37:26

Naked Short Selling? "Vivid Seats regularly allows certain sellers to list speculative tickets for sale on its marketplace, which serves both its primary website and an immense network of white label affiliates" #HZAC #SpringsteenonBroadway #Timcast https://t.co/zh1hO45IGS

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