Is Vivid Seats down right now?
(latest update January 23, 2021)
Vivid Seats is an online ticket marketplace. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Baby Beldor 🇭🇹 @BeldorBaby
Reported 2021-01-22 08:26:45
@Apple @GoldmanSachs this experience has been horrible. I’m never making another purchase with my 🍎 card. Y’all just let @VividSeats steal my money. I had tickets for a concert a year ago. $350 down the drain. No contact, no update, nothing. Just stole my money.
Kevin @einlanzer0
Reported 2021-01-22 07:41:07
@VividSeats Vivid Seats is committing fraud. Canceled events are maintained as rescheduled with abject refusal to issue refunds. Do not use. I and many others have reported to BBB.
Kelseyboyd @Mr_Roboto6
Reported 2021-01-21 17:33:14
@VividSeats how can I get in contact with a representative? I have only received automated messages from both the phones and online chat that don’t resolve my issue
Zach Schwartz @gOtMySCHWARTZoN
Reported 2021-01-10 10:28:23
@VividSeats I am trying to buy tickets to ravens game with the 10% off but then at checkout it’s back to full price! How do I fix?
The Champ Is Here!! @johnrealaccount
Reported 2020-12-30 17:46:01
@karloskillsyou I had the same problem. Just do a chargeback. They refused to give me my money for wtestlemania but this was vivid seats.
Lisa @LisaLbm744
Reported 2020-12-23 17:59:33
@LynneArmstron18 @VividSeats @JamesTaylor_com I have contacted the A/G's office here in Va. The BBB has so many complaints with @VividSeats . They should really be shut down. But there is no law that says artists can't reschedule a million times if they want. We have to rely on their integrity. It seems to be lacking.
Lisa @LisaLbm744
Reported 2020-12-23 16:08:36
@JamesTaylor_com @rexthetvterrier @Rosie @tlc814_cole Except I wasn't offered a refund. That's the problem. @VividSeats won't refund unless a concert is canceled. Perhaps @JamesTaylor_com could reach an agreement with @VividSeats , perhaps give them some incentive to provide refunds to their customers.
Lisa @LisaLbm744
Reported 2020-12-23 14:35:17
@rexthetvterrier @Rosie @tlc814_cole @JamesTaylor_com @VividSeats The biggest problem is that @JamesTaylor_com won't cancel the tour. He/they rescheduled it for June 2021. Don't know if it will happen then. If he would just cancel it, we would qualify for refunds. Many other caring artists canceled for just this reason. Reschedule later.
JOEL C. MARTINEZ @JOELCMARTINEZ1
Reported 2020-12-16 03:21:32
@JoshVitale I just looked up tickets for Auburn vs Troy this Saturday, cheapest on Stubhub 115, cheapest on Vivid Seats 104, I understand its playing a team not far down the road but that's pretty steep.
⭐myke113⭐ @myke113
Reported 2020-12-11 20:53:01
#Boycott @VividSeats. If you've been ripped off by them, there is a cl*** action lawsuit:
https://t.co/lTynEvMt0P
⭐myke113⭐ @myke113
Reported 2020-12-11 20:48:08
#Boycott @VividSeats, they are refusing to issue refunds for concerts canceled due to #COVID19. Isn't this unjust enrichment..?
Jim Willits @jimwillits1
Reported 2020-12-08 18:55:26
@JYoungComedyVO Seems we got it sorted out. Glad we were able track down your order on Vivid seats and have your money returned. Look forward to seeing your family in @whitesox in 2021!!
denise @denise73712862
Reported 2020-12-07 07:34:29
@NixxThaBaddest @DojaCat @VividSeats_Help AND SIT YOUR UNEDUCATED STUPID *** DOWN SOMEWHERE DREAMING ABOUT SOME **** YOU WILL NEVER GET
Lane Sharkin @gamemeister6
Reported 2020-12-04 12:12:10
@VividSeats is https://t.co/UBNSHdlejq me the runaround after RATM has told ticket brokers to issue full refunds to fans 😕. Bad business
Kaden @da_pimp28
Reported 2020-11-30 10:36:08
@diggitydek @VividSeats Dang okay thank you for letting me know. I already bought tickets but it is for a concert in august of next year so I am hoping that COVID isn’t a problem by then.
Kevin Decker @diggitydek
Reported 2020-11-30 10:12:18
@da_pimp28 @VividSeats No, not at all. I bought tickets for my wife last Christmas for a concert in the spring that was ultimately cancelled because of COVID. VividSeats would not issue a refund, only site credit. Lots of other people had same issue. The only company I know of that didn’t refund.
Danny Solis @danny123oh
Reported 2020-11-29 22:00:01
@denise73712862 @DojaCat You really think she said, “don’t let vivid seats issue refunds”
denise @denise73712862
Reported 2020-11-28 20:49:31
@VividSeats_Help @freaakin_ricaan Astonishingly, Vivid Seats either did not see the problem with this business model - or it was too busy making money to care. But eventually, as it became clear that many events would be canceled and around the same time it attempted to revoke its guarantees to buyers,
denise @denise73712862
Reported 2020-11-28 20:48:32
@VividSeats_Help @freaakin_ricaan The problem here is apparent to any thinking person. If Vivid Seats has already paid the seller for the tickets, but the event still has not occurred, it will have to come up with the money on its own if it needs to honor the 100% Buyer Guarantee in the event of a cancellation.
kayla @drunkestaunt
Reported 2020-11-24 10:06:28
Oh **** okay this is what imma do @VividSeats have fun!!!
Prime Blaq @PrimeBlaq
Reported 2020-11-23 11:42:45
@FOX59 please investigate @VividSeats for ticket fraud. My 1st #Colts #Packers game I spent outside in the cold. I wasn’t the only one who purchased tix with buyers guarantee. got to the event and then oops there was a problem check back later. There was no problem taking my $?!
Jeremy Padilla @JeremyPadilla04
Reported 2020-11-20 19:24:27
@VividSeats never buying tickets from your site again. Unable to go to a game I bought tickets for because I’m sick and pending a covid test result and can’t issue a refund. What a joke
Don Shano @don_shano
Reported 2020-11-20 19:11:11
@The_ScottMDavis @VividSeats @Ro****TV @KDVR I'd argue that the "bigger issue" in the long run is not doing the right thing by your customers. I don't think Vivid has "liquidity" issues. They're well financed. I call balls and strikes as best I can. Maybe you were influenced by Don Vaccaro's recent fake news hit piece...
Scott Davis @The_ScottMDavis
Reported 2020-11-20 18:56:00
@don_shano @VividSeats @Ro****TV @KDVR The bigger issue here with these adjusted guarantees/etc is very likely around keeping “liquidity” regardless of what the industry or insiders say of Vivid.
Don Shano @don_shano
Reported 2020-11-20 18:51:36
.@VividSeats should (at least) extend this customer's "rewards cash" credit to the latter of the conflicting expiration dates that appear on their website, especially since their main Covid FAQ page doesn't list an expiration date at all. @Ro****TV @KDVR https://t.co/op9q01kBMR https://t.co/NIjoQDxX91
kevmac @big_kevv
Reported 2020-11-18 16:32:48
At this point it’s comical. Never again will I use your service. Please @VividSeats tell me what tickets I should buy. The world is literally shut down and you can’t be anywhere in a group bigger than 10. I mean come on https://t.co/pxqqRUEqeB
Crime Junkie Podcast @CrimeJunkiePod
Reported 2020-11-17 21:00:58
@drunkestaunt @VividSeats_Help @VividSeats Hey Kayla! I'm so sorry to hear you're having this issue... Reach out to us through email at CrimeJunkie@audiochuck.com so that we can get some more info and see what we can do to help with this 🙂
kayla @drunkestaunt
Reported 2020-11-17 20:25:51
Thankfully small claims court is free, so I’ll join the millions of others fighting for their funds returned. @VividSeats @VividSeats_Help no one has had this issue with @Ticketmaster. It’s really embarr***ing.
kayla @drunkestaunt
Reported 2020-11-13 11:02:44
They also have countless lawsuits against them just from THIS YEAR. Is it worth going bankrupt @VividSeats? Is it worth people not paying bills or having groceries.
kayla @drunkestaunt
Reported 2020-11-13 11:01:17
@CrimeJunkiePod @Ash_Flowers @britprawat @VividSeats refuses to refund my ticket money. I was let go from my job due to pandemic shut down AGAIN. Trying to find a new job, but won’t be able to when my phone is shut off and I can’t pay it. If only @VividSeats would refund me.
kayla @drunkestaunt
Reported 2020-11-13 10:48:24
@VividSeats @VividSeats_Help I have spoken with customer service. They keep repeating the same thing. I don’t CARE what your “policy” is. It’s unethical. We are in the middle of a nationwide shut down. I DONT NEED CREDIT FOR TICKETS I NEED TO PAY MY RENT
Steve @Sth6465
Reported 2020-11-12 18:13:10
@Patriotarise @VividSeats_Help I have to w same issue with Vivid seats. They are a fraud company and scammers.
Kevin Decker @diggitydek
Reported 2020-11-11 22:15:28
@chuckd_2323 @jahna_ey @VividSeats The problem is if you bought the tickets awhile ago, it’s no longer covered by your credit card. That’s what happened to me. This company sucks.
NeedGoodSeats @cherrybridge14
Reported 2020-11-10 13:35:06
@LisaHorne @VividSeats They’re holding $ as long as they can. Stubhub is a far bigger issue than vivid believe it or not.
SystemRules-_- @SystemRules_
Reported 2020-10-30 12:15:34
@VividSeats why y'all cancel concerts then try not to return people's money y'all hurting that bad? Y'all are about to open a serious issue.
Thaaa Wizard @LastKingAhh
Reported 2020-10-29 22:42:39
@VividSeats_Help I shouldn’t have to find solutions through DM , I didn’t send the money through DM , somebody respectable should be on the phone helping me but no , nobody can help me whenever we call , y’all are fraud and need to be shut down , it’s been it’s going on 8 months smh
Araceli Zar @Mrs_Zar
Reported 2020-10-27 21:27:29
@sirhc_kralc1 @VividSeats I'm having the same problem. They are lying! They need to pay back! Looking into suing them! They owe me $2,700 and change.
Camacho Joe @camachojoe1976
Reported 2020-10-20 15:27:09
@RickStevens63 @VividSeats Dang Rick, hate this is happing to a 💯 loyal Colt’s fan.. I was thinking on going to that game also but having a problem buying one ticket with Stub Hub.. 🤷🏻♂️
KK @KillaK1985
Reported 2020-10-19 10:21:20
@VividSeats Same issue. Your policy states a full refund for a canceled event and you gave me store credit which is unacceptable.
LEE SHENKER @TuftsGuy
Reported 2020-10-18 11:35:31
@tickets113 @StubHub @VividSeats @SeatGeek I don’t see the problem with it as long as the broker is eating the extras and maintaining pod integrity. Buyers looking for fewer than 4 simply think there are no choices. If sites showed buyers other choices with adjusted prices there would be no need for sellers to do this.
Justin (Duce) @raysupDuce
Reported 2020-10-18 11:29:16
especially since we have to buy them in groups of 4 @StubHub @TeamStubHub @VividSeats fix this ****.
Justin (Duce) @raysupDuce
Reported 2020-10-18 11:28:24
Game 7 for Dodger vs Braves is 67 bucks on @TeamStubHub But Every game for the World Series is over 600 bucks, that's highway robbery, you crooks. Bring those prices down @StubHub @VividSeats y'all shouldn't be allowing this to happen. #RaysUp
Diva Di @DiGilly
Reported 2020-10-16 13:54:51
@AaronBossig @aces_lo @VividSeats_Help @BradPaisley @WinStarWorld @VividSeats They are the ONLY company I've had an issue with. Still fighting with them. They told me it doesn't matter that there was a pandemic, their rules still apply. Nice right.
Brent K Walden @BrentKWalden1
Reported 2020-10-02 18:41:05
@VividSeats_Help @VividSeats
today you failed. In a time when customer service couldn’t be more critical, you could care less. I’ll be expanding on this with a barrage of negative tweets until you fix this.
Brent K Walden @BrentKWalden1
Reported 2020-10-02 18:21:41
@VividSeats today you failed. In a time when customer service couldn’t be more critical, you could care less. I’ll be expanding on this with a barrage of negative tweets until you fix this.
denise @denise73712862
Reported 2020-10-01 12:22:42
@stemp23 @VividSeats @VividSeats you guys are still robbing people how can we get this problem on a news outlet Hmmmmm
Kim Chapman @KimChapman21
Reported 2020-09-28 16:07:30
@DISGU15ED @ic3creamman @VividSeats @ECHL @TBLightning Gutted for you, would have been a great game. Mind you, we have bought tickets for their games from vivid seats before, always good but until there is a problem, you never know.
Tony. @DISGU15ED
Reported 2020-09-28 15:37:26
@KimChapman21 @VividSeats @ECHL @nhl @TicketmasterUK @AerLingus @Airbnb and @IIHFHockey all have given refunds for the rest so it’s only the game I foolishly booked through @VividSeats that has been a problem (they abandoned their buyer guarantee).
They deny getting my emails and multiple refund requests.
Alex Vicens @AlexVichenzo
Reported 2020-09-23 20:58:25
@FAUFootball @FAUtix @VividSeats won't issue a refund because it's postponed and not cancelled. This game won't happen this year. Please change the status of the event with @Ticketmaster
Rawq @Rawq77
Reported 2020-09-22 17:47:24
@VividSeats @AmandaClae Same issue here. Responded online within the 7 days now they say they have no record and are not offering me my refund. Countless emails come back with the same response. Living outside of the USA make the credit offered useless as well. I hope this can be resolved for all.