Is Virgin Mobile down right now?
(latest update May 12, 2021)
Virgin Mobile is a wireless communications brand used by seven independent brand-licensees worldwide. Virgin Mobile branded wireless communications services are available in Colombia, the United Kingdom, Ireland, Canada, Chile, Russia, France, Saudi Arabia, United Arab Emirates, Poland, South Africa, and México. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Sandi Gardner @Andra1970Alex
Reported 2021-05-12 06:57:34
@virginmedia utter joke iv been on fone twice today first for over an hour then was put on hold for 15mins then cut off!!! And now im back on hold again 15mins down the line all over a ****up regarding virgin mobile!!!
BT @bt_uk
Reported 2021-05-12 00:05:25
@BT2K00 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-05-12 00:00:40
@sup3rs4mmy79 Hi Sammy, sorry to hear your having issues text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-05-11 20:20:15
@jokerjake6969 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998.
This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Regards Claire W
BT @bt_uk
Reported 2021-05-11 19:51:23
@johnnydowno1 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-05-11 19:38:49
@CivisEuropeae Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-05-11 19:36:23
@stephpeds Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-05-11 19:25:20
@Kat_Moorcroft Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
Jaron @jarograv
Reported 2021-05-11 16:53:01
@virginmobilecan 1/2 I've already sent another tweet reply showing the "notice" received by SMS. The issue is more that the message doesn't mention anything about the price going up or features being removed/changed. Or maybe Virgin jacked up the prices months ago and I just didn't notice...
Ezra Winters @indeclinable
Reported 2021-05-11 14:52:08
Every Tuesday the church down the street plays entire songs with just a bell and all I can think of is that I used to rock a virgin mobile flip phone with a ringtone made on a casio keyboard...We've come so far.
Carlo Paolozza @CarloPaolozza
Reported 2021-05-11 10:36:36
Seriously @virginmobilecan @virginmobileusa @Virgin your home internet is a ****ing joke ..... its down all the time, pathetic POS COMPANY!!! bunch of ****ing ***holes ..... #virgin #bull**** #internet #sucks
..last time I tweeted you didn't answer lets see if you answer now
BT @bt_uk
Reported 2021-05-10 22:31:27
@MissWinz Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-10 20:36:31
@foxyhorrorgames Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Nick
BT @bt_uk
Reported 2021-05-10 20:32:08
@Shamzy95 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Brian Caulfield @rep4babolat
Reported 2021-05-10 20:07:12
@virginmobilecan has the worst internet and customer service of any company in the country. Hands down.
BT @bt_uk
Reported 2021-05-10 19:41:05
@Mxttyu Hi, sorry to hear your having issues. Please text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-05-10 19:29:32
@PHOENIXS80 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Nick
BT @bt_uk
Reported 2021-05-10 16:20:45
@retrorob123 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Nick
BT @bt_uk
Reported 2021-05-10 16:18:04
@gemmmaaa17 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Nick
BT @bt_uk
Reported 2021-05-10 16:17:26
@AmitPatki81 Hi Amit please text Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
The Monk @StephenMonk1970
Reported 2021-05-10 06:14:22
@virginmedia ****o? Are you not now speaking to me? The customer service for Virgin Mobile is appalling. I need my phone, I'm willing to pay. Your stupid app does not work for mobiles. Please just help me fix this. Connect me to Web chat. PLEASE!!
BT @bt_uk
Reported 2021-05-09 20:01:18
@RyxPriv Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-09 19:19:06
@JenTulloch Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-09 18:54:25
@lovinginvention Hi, sorry to hear your having issues, please Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-05-09 18:41:22
@morggxx_ Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-09 18:18:40
@Shophie_Fox Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-09 18:02:40
@LlantwitTiger Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-09 17:59:24
@DavidBell5667 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-09 17:58:41
@carlos69jackal Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-09 16:03:39
@Deco_03_ Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
mahima dewan @maahiema
Reported 2021-05-09 12:36:16
@virginmobilecan so I got a New sim from you guys, paid 45 bucks and you ***igned me a number and activated it without even giving me a choice of numbers to choose from??? And your agents don’t even know how to resolve this issue ASAP ?? Is this your best customer service??!!!
BT @bt_uk
Reported 2021-05-09 10:44:43
@S****e02 We can easily check this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Rita
YVES THIERRY TCHACMEGNE @tchacyt
Reported 2021-05-09 09:41:40
@virginmobilecan I have a problem with my count
BT @bt_uk
Reported 2021-05-09 05:16:18
@WimperisDesigns ****o Niamh, sorry to hear that. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Rita
Jack Hamilton Smythe🇬🇧🇨🇦 @Bokehmagic
Reported 2021-05-08 14:03:20
@virginmobilecan why is service down in Nova Scotia right now?
BT @bt_uk
Reported 2021-05-08 10:57:35
@George21907612 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^StephK
AnndraW @andeeuu
Reported 2021-05-08 05:38:31
@virginhelp @Virgin @virginmedia Is there a virgin mobile UK direct support contact? Couldn't see amongst the Twitter accounts but my main issue is with them. Would suggest someone looks at the UX of the registration page
BT @bt_uk
Reported 2021-05-07 22:31:11
@weesue Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-07 19:01:07
@joemama68597075 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
mads @maddieecrombiee
Reported 2021-05-07 18:21:43
Just gonna throw this out there. @Fidomobile will forever be better than @virginmobilecan ..... virgin has done nothing good for me, and when you call them instead of them helping you they direct you to self service that doesn’t even solve your problem. Worst customer service .
BT @bt_uk
Reported 2021-05-07 18:20:56
@DanniRambos Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-07 16:38:32
@FogKino Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-07 16:26:40
@_Doctor_Freeze_ Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-05-07 16:07:34
@connorj97 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-05-07 16:04:48
@noelsmith24 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Sueshi @sueshi04
Reported 2021-05-07 13:58:16
@virginmobilecan I just had a horrible conversation with a supervisor and that’s THE supervisor. What trash company. This is why we have Twitter. So maybe the bigger guys who are MORE respectful in this company can contact me so you can fix this problem
Md Nadim Aslam @MdNadimAslam1
Reported 2021-05-07 12:58:39
@VirginMobileUAE I have sent you my concern on your message please look into it and resolve the issue 🙏
BT @bt_uk
Reported 2021-05-06 21:20:29
@KommieKirby Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Sian- BT_UK Team
BT @bt_uk
Reported 2021-05-06 19:50:39
@BClothesOutlet Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Sian- BT_UK Team
BT @bt_uk
Reported 2021-05-06 19:31:07
@itzKarlos4 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Sian- BT_UK Team