Is Virgin Mobile down right now?
(latest update July 24, 2021)
Virgin Mobile is a wireless communications brand used by seven independent brand-licensees worldwide. Virgin Mobile branded wireless communications services are available in Colombia, the United Kingdom, Ireland, Canada, Chile, Russia, France, Saudi Arabia, United Arab Emirates, Poland, South Africa, and México. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Bearberry apps @bearberryapps
Reported 2021-07-24 11:27:31
@virginmedia @richardbranson It was initially a pay monthly sim only contract, it was converted to pay as go. Regardless of what it is, my number is my number. This is a broken promise from virgin mobile and a number which has sentimental value to it.
Bearberry apps @bearberryapps
Reported 2021-07-24 11:26:14
@virginmedia @richardbranson It was initially a pay monthly sim only contract, it was converted to pay as go. Regardless of what it is, my number is my number. This is a broken promise from virgin mobile and I number which has sentimental value to it.
BT @bt_uk
Reported 2021-07-23 20:13:19
@ZowskiiRS Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-23 19:39:36
@alex1234567818 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-23 16:39:55
@RossDonoghue Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Jenn Hogue @Minihogue
Reported 2021-07-23 16:28:33
How many virgin mobile representatives does it take to solve a phone issue? Zero. Zero Zero. Outrageous.
Tweet Ur44 @Tweetur44
Reported 2021-07-23 13:31:19
@VirginMediaIE Got issues with 4g dropping on my virgin mobile in Dublin 9 so the internet comes off and on several times a day. I rebooted my phone. Is this an outage?
BT @bt_uk
Reported 2021-07-23 12:30:35
@sideshow1989 Sorry to hear this Gavin. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paddy https://t.co/hBbj6udfqf
Invisible Elf @InvisibleElf
Reported 2021-07-23 07:49:24
@virginmedia And, actually, if I ring Virgin Media (not Virgin Mobile) about an issue with our broadband or phone, they will speak to me as he's authorised it, so I don't know why it's not the same process for MY OWN MOBILE
BT @bt_uk
Reported 2021-07-23 02:20:13
@Lotteburch Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-22 22:27:27
@ac_miarose Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-07-22 18:35:26
@julie_twickers Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-22 16:23:25
@CloaknDapper Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-22 16:05:09
@ZakCheeky Hi Zak sorry to hear this please text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
20 companies are responsible for 1/3 all emissions @Zoelalalaa
Reported 2021-07-22 09:21:22
Why is virgin mobile actually broken today wtf
BT @bt_uk
Reported 2021-07-22 06:07:16
@ChampionshipRW No worries. Can you text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^LauraG
liam @willie906
Reported 2021-07-22 05:55:52
@VirginMediaIE is virgin mobiles down
liam @willie906
Reported 2021-07-22 05:52:53
@VirginMediaIE is virgin mobile down
BT @bt_uk
Reported 2021-07-21 23:31:15
@JBagwah Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-21 19:51:24
@madrozee Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Virginmobile.ae @VirginMobileUAE
Reported 2021-07-21 17:55:01
@mina_eli*** Hi there! Good morning! Thanks for connecting to Virgin Mobile team!
We're sorry you feel this way.
Please forward your contact number and issue on a direct message so that we can get the issue sorted soon. - Jinjo
Virginmobile.ae @VirginMobileUAE
Reported 2021-07-21 17:12:46
@dr_partha Hi there! Good morning! Thanks for connecting to Virgin Mobile team!
We're sorry you feel this way.
Please forward your contact number and issue on a direct message so that we can get the issue sorted soon. - Jinjo
BT @bt_uk
Reported 2021-07-21 16:28:04
@couser85 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-21 14:00:16
@ConnorB28 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Catherine
Funbags McFuckstick™ ✊🏿BLM❤ & WEAR A FUCKING MASK @mc_funbags
Reported 2021-07-21 05:56:16
Hi @virginmedia , I've been experiencing dropouts on my virgin mobile for the last three days between the back of 9 and back of 10 in the morning. Any idea what's going on? Luckily I've been in a WiFi area and could sign in, but three days in a row indicates an issue.
Leanne Lawlor @leanners76
Reported 2021-07-20 18:05:46
@virginmedia The WiFi is down right now and has been all day. I can’t do my ***ignment and will now be behind. Why don’t I use my mobile data? Because I’m on virgin mobile and the sodding 4G signal keeps dropping out, with only one bar of mobile signal. No response to queries either!!!
BT @bt_uk
Reported 2021-07-20 17:18:31
@scotty88g1 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Matt@bt_uk
BT @bt_uk
Reported 2021-07-20 12:29:06
@dragonsigns Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Samer Othman @SamerOt50821114
Reported 2021-07-20 10:18:23
@VirginMobileUAE It is the worst service ever.. I raised case against you you have taken my loney without giving me the service. You have very bad service ever and if you didnot solve my problem I will go to the court
Dr. Partha @dr_partha
Reported 2021-07-20 09:47:08
@VirginMobileUAE I have been in DM for last 5 days on virgin chat app. The issue is still unresolved and I don’t have sim. This was supposedly a VIP number and a plan where I have paid for entire year. What should a customer conclude? #service is #pathetic @BellMobilityUK @richardbranson
BT @bt_uk
Reported 2021-07-19 19:10:43
@dreamcatcherejo Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Matt@bt_uk
BT @bt_uk
Reported 2021-07-19 16:25:10
@GraniteZero Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen https://t.co/hBbj6tVEyH
BT @bt_uk
Reported 2021-07-19 16:12:48
@Katie_Murphy776 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Matt@bt_uk
BT @bt_uk
Reported 2021-07-19 14:44:23
@roney1986 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-19 14:29:11
@tomisfierce Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paddy
BT @bt_uk
Reported 2021-07-19 14:00:31
@SirMystic19 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paddy
BT @bt_uk
Reported 2021-07-19 13:50:18
@JamiePlant31 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-19 12:12:57
@california6182 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-19 12:12:39
@StephW87 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paddy https://t.co/hBbj6tVEyH
Ye Olde Autosport @YeOldeAutosport
Reported 2021-07-19 11:55:00
@virginmedia hi there. I've dropped my virgin mobile down the stairs and the screen is damaged (bright white bar at the bottom) and the battery drains very quickly. Do you cover fixes at all please?
BT @bt_uk
Reported 2021-07-18 20:31:28
@migiorama Hi, I would recommend logging a fault by texting FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
Dr. Partha @dr_partha
Reported 2021-07-18 13:25:44
@VirginMobileUAE This is the 3rd time someone is saying issue has been fixed but then when i call up driver for delivery I get a contradictory message and then someone apologizes again. How many times shall I?
Virginmobile.ae @VirginMobileUAE
Reported 2021-07-18 11:16:23
@dr_partha Hi Dr. Partha
! Thank you for connecting to the Virgin Mobile team! We are so sorry for the inconvenience you faced. As per the team, the issue is fixed now so kindly try again and let us know how it goes.- Betty
Dr. Partha @dr_partha
Reported 2021-07-18 10:54:48
Seriously @VirginMobileUAE im in awe with the service you have been providing. Last 48 hours I have been without a sim because you couldn’t resolve a system issue. Is this what #virginmobile is all about? Check issue code HLP-32082
Shaun Flanagan @Flansredarmy
Reported 2021-07-18 10:47:31
@virginmedia Sick to death of this. So far with virgin,no engineers for72hrs, you have up to 28days to get back to me and sort, no contact from your complaints team after logging this yesterday, virgin mobile WiFi also down. Both my contracts are up for renewal now .what should I do?@SkyUK
maddie kay @Queenkittenxo
Reported 2021-07-17 23:29:54
@imissthedteam I was like 13 and it was a hand-me-down virgin mobile prepaid phone that looked like this lol https://t.co/AHT6qhbHCM
BT @bt_uk
Reported 2021-07-17 16:40:06
@hangonjames1967 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^David https://t.co/hBbj6tVEyH
PJ @James24565
Reported 2021-07-17 06:12:59
@virginmedia Like others in se london and had no service since yesterday and the estimated solution time is always in a few hours. This is now beyond a joke. Can you give me unlimited data on my virgin mobile plan for the duration of this outage?
EY! @eltonyuuri
Reported 2021-07-17 04:59:54
I was 12, but it was a flip phone. I got the Virgin mobile knockoff of the sidekick (which was my favorite) when I was in the 7th grade, until my cat chewed the wire up. Then I had my Dad’s hand me down cell until I got into college (18), where I got my first smartphone.
BT @bt_uk
Reported 2021-07-17 02:09:19
@Spacemans Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
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