Is Virgin Mobile down right now?
(latest update February 26, 2021)
Virgin Mobile is a wireless communications brand used by seven independent brand-licensees worldwide. Virgin Mobile branded wireless communications services are available in Colombia, the United Kingdom, Ireland, Canada, Chile, Russia, France, Saudi Arabia, United Arab Emirates, Poland, South Africa, and México. Is it up or down? Is it down for me? Check the status or Report your issues below!
Continues Below
Virgin Mobile Problem Reports
No problems detected with Virgin Mobile
1
Reports
last 20 minutes
Problems in the last 24 hours
Show Virgin Mobile Comments
Virgin Mobile Comments
Show Social Media Reports
Virgin Mobile Latest Reports
Scroll down
Bob Allan @Rastech919
Reported 2021-02-26 13:48:42
@RustiVee @****Delingpole But that's down to Samsung, Not Virgin Mobile. I've got on OK with talking to Sky for dad, as he was a Sky Sports Addict, with the Freesat stuff working out ok - so far. But pretty much everything here is streamed off Internet or downloaded (mainly Audible) anyway. At some point,
Virginmobile.ae @VirginMobileUAE
Reported 2021-02-26 07:57:29
@santhoshavanoor This is not absolutely the service we want you to experience, Santhosh. Would you mind sharing your Virgin Mobile number with us in a private message, so we can investigate your account and solve your issue in priority? -Sady
BT @bt_uk
Reported 2021-02-26 07:30:30
@reltubmas Sorry to hear this, Sam. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Rita
BT @bt_uk
Reported 2021-02-25 21:48:19
@Hanx896 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-02-25 17:04:44
@ItsWaltho Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-02-25 16:35:11
@rzEccentric Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998.
This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Regards Claire W
BT @bt_uk
Reported 2021-02-25 16:29:07
@taiintsy Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998.
This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Regards Claire W
Juan Barahona @jf_barahoo
Reported 2021-02-25 13:18:40
Is anyone experiencing slow internet issues with Bell LTE or Virgin Mobile? @MIHomeYGK Getting 2Mbps Down👎 and 1.2 Mbps Up on multiple locations in Kingston👍 @Bell_Support @virginmobilecan
Iain Dyer @IainMichaelDyer
Reported 2021-02-25 08:57:08
@virginmedia Is this for Virgin Mobile as the issue is with them?
Iain Dyer @IainMichaelDyer
Reported 2021-02-25 08:37:33
@virginmedia Do you have either a link to Virgin Mobile so I can change my p***word and also a direct line to someone at Virgin who have actually been trained in what to do when someone phones up with a problem. Really should have stuck with Sky.
BT @bt_uk
Reported 2021-02-25 06:22:46
@DefuGFX Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Catherine
BT @bt_uk
Reported 2021-02-24 20:01:18
@Piers42 HI, sorry to hear this, Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-02-24 19:17:59
@itsbethanysarah Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2021-02-24 18:52:52
@nath_hill29 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
Esa @EsaFung
Reported 2021-02-24 17:32:11
@virginmobilecan you guys are the most unprofessional company I have ever dealt with. I have been charged $70 a month for over a year for 25mbs down speed because you guys are refusing to send a technician to help me out. You also hang up on me every time I call
BT @bt_uk
Reported 2021-02-24 16:48:45
@its_walshyy Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-02-24 16:23:32
@cfc_m1 Hi, sorry to hear your having issues Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
Christina 📸✨☕️ @Psidippides
Reported 2021-02-24 15:44:43
@Jodicab22 Omg this just sent me down a rabbit hole of my cell phone history 😂 I didn't get my first "real" phone 'til I was 19 and a soph in college (pink Razr), but I had a couple of Virgin Mobile prepay phones to start during my freshman year: https://t.co/qKdPyyEbls
BT @bt_uk
Reported 2021-02-24 06:18:48
@WadeWatney If nothing is listed, text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Lisa
BT @bt_uk
Reported 2021-02-24 05:10:54
@therealbobmoore Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Virgin Media @virginmedia
Reported 2021-02-24 03:26:32
@AlquinMagpantay Hi Alquin, glad to hear your broadband problem was fixed - sorry that your phone bill was higher though. Incase you didn't know, you can dial 150 from a Virgin landline or Virgin Mobile and speak to us for free instead for future reference :) ^SC
BT @bt_uk
Reported 2021-02-24 02:57:48
@w33pud Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-02-23 21:42:02
@flashkickuk Hi, Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2021-02-23 20:15:35
@Stefflewis3 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-02-23 19:45:58
@KelvinMacrae Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-02-23 19:42:30
@KelvinMacrae Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-02-23 19:38:40
@bangswifties Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
C-1 Sauce @ms_dee2121
Reported 2021-02-23 19:36:06
@0DegreesCelsius Yes. I had a virgin mobile pink razr Motorola phone. It was a hand me down phone from my sister. I couldn’t receive or make calls. I just played games & listened to downloaded music. I was in the 8th grade & it was my first phone.
BT @bt_uk
Reported 2021-02-23 19:33:22
@Mr_Intimacy Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
Carol Alfonso 🇵🇷 😷 MASK ON! @caa1000
Reported 2021-02-23 18:27:01
Since I still have the #VirginMobileUSA #IPhone7 under #DishNetwork #DishWireless #BoostMobile brand and the big question about what will happen in 2022 when #TMobile shuts down #Sprint legacy #CDMA #3G leaving millions of customers without phone service? 📱🤦♀️
BT @bt_uk
Reported 2021-02-23 18:09:23
@ChaabanRabih Hi, Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2021-02-23 17:06:47
@nunnyb1 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Jenny
BT @bt_uk
Reported 2021-02-23 16:56:39
@BlushFNBR Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
OBean.ie @O_Bean_
Reported 2021-02-23 13:14:56
@VirginMediaIE Business number, it's a vets, my daughter whose on EIR can call it no problem but my husband who's with virgin mobile also can't, he gets the same message.
Tara Leblanc @TaraLeblanc09
Reported 2021-02-23 13:01:08
@virginmobilecan worse customer service I have ever dealt with. Called multiple times waiting to resolve and issue, told I would receive a call back. Have waited days no call back. Have been treated rudely and called a liar by a rep. Have also laid two complaints.
Tracey Ryan @4_loveoffamily
Reported 2021-02-23 12:44:10
@virginmobilecan @virginhelp I sent a dm, was asked for my info, I explained the issue I'm having and it's been 15 mins they have not responded.
Gary Lager @Garrardinho
Reported 2021-02-23 11:43:47
I'm thinking of starting a violent Twitter beef with Virgin Mobile after another cold call today. Doing my head in. Could end with me snapping and bringing the sawn-off down Lewisham shopping precinct like a Zone 2 Michael Douglas.
Darren Richardson @Oilyduck65
Reported 2021-02-23 07:09:26
@virginmedia Hi, I am not using virgin mobile. I tried last night via phone and online auto chat. Both waiting times were stupid and I’d wasted to much time trying to fix the poor WiFi.
BT @bt_uk
Reported 2021-02-23 04:00:05
@donnarainey4 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-02-23 03:59:08
@tom_shorland Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Guillermo Campos @Guillermovic20
Reported 2021-02-22 21:25:00
@virginmobilecan we have been more than 8 hours without home internet. TERRIBLE service. We need issue to be fixed NOW, but you just keep extending the time frame for a solution
BT @bt_uk
Reported 2021-02-22 20:46:05
@CiaraGCampbell Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Nick
BT @bt_uk
Reported 2021-02-22 20:05:51
@KxngJosh1 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-02-22 19:39:20
@Philmeat Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Jenny
BT @bt_uk
Reported 2021-02-22 19:06:55
@ScottJackk Hi Jack, sorry your speeds are low. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-02-22 18:14:23
@itsbethanysarah Hi, Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2021-02-22 17:34:36
@samissadlol Hi, Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2021-02-22 16:35:11
@btrace2unfunity Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-02-22 13:56:46
@HorshamGardener Sorry to hear about that Geoff. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Nick
Dorian Creber @TeamYankee2
Reported 2021-02-22 13:54:55
#VirginMobile Why does it take over a month to fix "Number not recognised" from a VM number to another VM number!!! 5 Weeks and counting...