Is Virgin Mobile down right now?
(latest update September 22, 2020)
Virgin Mobile is a wireless communications brand used by seven independent brand-licensees worldwide. Virgin Mobile branded wireless communications services are available in Colombia, the United Kingdom, Ireland, Canada, Chile, Russia, France, Saudi Arabia, United Arab Emirates, Poland, South Africa, and México. Is it up or down? Is it down for me? Check the status or Report your issues below!
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BT @bt_uk
Reported 2020-09-22 18:14:19
@edwardsgareth1 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 17:32:39
@Ilona45308526 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 17:25:46
@oldhairy1 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 17:25:33
@OxiiPlays Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 17:25:20
@GazManGrumble Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 17:21:28
@Larsson09_ Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 16:44:40
@DancewithVenia Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
Mahmoud Y Suliman @myssm1
Reported 2020-09-22 16:44:25
@virginmobilecan Virgin service is really bad bad quality. You failed to fix an issue with poor mobile signal and connection in my area since June.
BT @bt_uk
Reported 2020-09-22 16:35:40
@MurrayShepherd Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 16:31:43
@Aston_Tan Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 16:12:09
@pureffejness Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 15:59:12
@wolfieschmit Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 15:57:57
@nrk_009 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-22 14:36:41
@xcazza97 If no area issues then text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Michaela
Samira A 🌸 @samiraynosetoca
Reported 2020-09-22 11:18:10
@VirginMobileUAE Thanks, its been resolved by the chat team. I will issue a new one once im back in Dubai. Regards.
BT @bt_uk
Reported 2020-09-22 03:23:34
@PaulFoster24277 Hi Paul, Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Jordan
BT @bt_uk
Reported 2020-09-22 02:25:34
@tamasine Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2020-09-21 16:52:36
@thefruitbat69 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
Bʀᴀɴᴅɪ @SapphicSassy
Reported 2020-09-21 15:01:00
Um, let's see...
- Some samsung flip phone (forgot the name)
- VM Oyster
- Samsung Hue x2
- Samsung intensity II x2
- Another virgin mobile phone
- Samsung Galaxy S3
- OPO
- iPhone 6s
- iPhone 7
- iPhone 8 plus
- iPhone XS Max
BT @bt_uk
Reported 2020-09-21 11:12:06
@matw69 If there are no issues listed, text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Lisa
natasha cowan @natasha_fashion
Reported 2020-09-21 10:24:36
@virginmedia please may you contact me ASAP. Am having a m***ive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯
BT @bt_uk
Reported 2020-09-21 09:02:57
@s***olarr ****o so sorry to see your post Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Alannah
𝓛𝔁𝓼 / 𝔸𝕝𝕖𝕩𝕚𝕤 🏵🇪🇺💫 @Lxs
Reported 2020-09-21 08:18:27
@VirginMobileUAE Digital workflow not sufficiently robust: payment page not loading correctly is not great
Inflexible digital process hampering support team to deliver Customer Centricity: failed to help re***ure new client; plus placing burden on customer...
Secondary issue:
no referral perk
Hammad @3rdbrain
Reported 2020-09-21 06:45:58
@VirginMobileUAE tired of sending messages via chat help!! How u guys help someone with problem with ur services?
BT @bt_uk
Reported 2020-09-21 06:41:34
@_Joanne88 Hi Joanne, Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^JohnS
BT @bt_uk
Reported 2020-09-21 06:39:55
@HdKruno Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^JohnS
BT @bt_uk
Reported 2020-09-21 05:01:31
@NicoleMCFC Sorry to hear this Nicole. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^PaulaB
BT @bt_uk
Reported 2020-09-21 03:55:08
@popisdead75 Hi Poade sorry to see this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Sharon
𝓛𝔁𝓼 / 𝔸𝕝𝕖𝕩𝕚𝕤 🏵🇪🇺💫 @Lxs
Reported 2020-09-21 01:44:07
Never ceases to amaze me when companies do so much good in terms of efficiency gains in digital workflows — yet let themselves down with inflexibility to act with #CustomerCentricity #Fail
Trying to recall a positive outcome from any of my @VirginMobileUAE support engagements... https://t.co/t4XSH3bOsC
BT @bt_uk
Reported 2020-09-20 21:28:47
@bgplews Hi, sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2020-09-20 20:22:36
@jess_j_mather Hi, sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2020-09-20 19:25:27
@fionasayshi Hi, Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2020-09-20 17:11:12
@Owen34358248 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Aled
BT @bt_uk
Reported 2020-09-20 16:43:48
@Moore1987Carly Hi, sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2020-09-20 16:16:58
@mrmagicmaestro Hi, sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2020-09-20 16:10:30
@emmahankshotma1 Hi, Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
Scales @Scales07329971
Reported 2020-09-20 13:13:02
@virginmedia could I please get a solution for the issue I'm having with virgin mobile?
BT @bt_uk
Reported 2020-09-20 11:25:29
@richard25576011 HI Richard Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Alannah
BT @bt_uk
Reported 2020-09-20 10:49:46
@Neale09 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Dee
BT @bt_uk
Reported 2020-09-20 10:29:37
@notnow27 Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^StephB https://t.co/hBbj6tVEyH
BT @bt_uk
Reported 2020-09-20 08:36:58
@richardfallan Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Dee
BT @bt_uk
Reported 2020-09-20 07:31:30
@connersofficial Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Dee
BT @bt_uk
Reported 2020-09-20 05:37:30
@whataboutduncan Sorry to hear this Duncan. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Kevin
Virginmobile.ae @VirginMobileUAE
Reported 2020-09-20 05:31:03
@Ifhamster Greetings from Virgin Mobile team!
This is not absolutely the service we want you to experience. Let's take a look at your account and figure out the issue. Can you please share with us your email address via Private Message to resolve this on priority.
BT @bt_uk
Reported 2020-09-20 05:24:39
@pistoletvert Hi Lesley, Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Nicola
Ursh SheBear @ursulaquigley
Reported 2020-09-20 04:01:49
@virginmedia @virginmobile your a disgraceful company. You won't get a penny out of me, . A week to sort my mobile issue out it shouldn't be like this. To say I am angry hurt frustrated is an under statement Pandemic or not your c/service is shocking
Ursh SheBear @ursulaquigley
Reported 2020-09-20 03:57:00
@virginmedia @virginmobile waiting for u to sort my issue out, nearly a week so let's see if any of your rivals want my business. 15 yrs a consumer & this is how u treat me. Btw we will cancel everything All because of a tiny detail doesn't match.
BT @bt_uk
Reported 2020-09-20 02:05:27
@Hutchvet Hi. Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Scott
Virginmobile.ae @VirginMobileUAE
Reported 2020-09-20 00:30:37
@FruitbowlDXB Greetings from Virgin Mobile team!
This is not absolutely the service we want you to experience. Let's take a look at your account and figure out the issue. Can you please share with us your email address via Private Message to resolve this on priority.
Nora Wears A Mask Without Being Asked @NoraHeuer
Reported 2020-09-19 22:28:09
@rantonstupidity @IshatReza @virginmobilecan The issue is actually not the software but the hardware. something to do with bluetooth not being able to work properly in background without waking phone.