Is TurboTax down right now?
(latest update April 13, 2021)
TurboTax is a software package for preparation of income tax returns, produced by Intuit, Inc. Is it up or down? Is it down for me? Check the status or Report your issues below!
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TurboTax Support @TeamTurboTax
Reported 2021-04-13 22:46:29
@CowboysFan_KG ****o again, my apologies for the delay in getting back to you. would you mind sending me a DM so I can look further into this issue?
Thank you for your patience and cooperation with TurboTax thus far. :-)
-Gabriel https://t.co/moLUTivCaG
Ivy Englund @IvyEnglund
Reported 2021-04-13 22:05:00
@TeamTurboTax How do I get help? Your software added more $ in my return than the IRS said I should get. The IRS wants its $$$ back. The IRS said I should use online software to avoid this issue. Your help area only repeats the letter. Help!
😃 @HaleemKhane
Reported 2021-04-13 21:17:37
The problem this year, however, is that not many people were aware that Turbotax in the least obvious "fine print" kind of way -- has a clause in their refund processing agreement about whether or not a refund becomes delayed or reduced.
K G @KG_101985
Reported 2021-04-13 20:32:03
@turbotax @TeamTurboTax I'm working on the standalone version of TurboTax Premier 2020 and the application seems to be freezing. Is this a known issue?
TurboTax Support @TeamTurboTax
Reported 2021-04-13 17:40:34
@Onyxninja94 ****o There,
Thanks for contacting TurboTax Sorry you’re having difficulties. I would like to clarify some things with the auto debit. In order to better ***ist you in resolving this issue please send me a direct message. Look forward to your reply.
-EG
Shawn Fowler @chrisloveskee
Reported 2021-04-13 17:14:06
@turbotax online experts were great at helping to find a solution to my issue! ✌🏾
#TurboTaxLiveLifts
#Sweepstakes https://t.co/rRKDuBI0Jy
Hunter Hooper @MHHooper
Reported 2021-04-13 16:50:00
@TeamTurboTax Trying to "Clear and Start over" and everything says find the "Tax Tools" Button on the left. Problem is, theres no "Tax Tools" button at all.
TurboTax Support @TeamTurboTax
Reported 2021-04-13 16:18:51
@ldywdefitness ****o Yvette,
Thank you for reaching out to TurboTax. I'm sorry to hear you are having some difficulties with the program. Would you mind sending a direct message, so we are not limited by characters while resolving your issue? Thank you!
Kathy
Sam Gronner @gronnerpr
Reported 2021-04-13 15:52:51
@TeamTurboTax You've got a software problem that needs attention. Suggested workaround fails. See case number: 476869748 and DM
Jeremy T Zimmerman @JeremyFujiman
Reported 2021-04-13 15:28:55
@TeamTurboTax It was reflected, just a matter of if I ever actually see it. Consider the IRS problem is from depositing into a middle account for the stimulus, I don't see how it wouldn't be the exact same problem with my refund.
Jeremy T Zimmerman @JeremyFujiman
Reported 2021-04-13 12:07:33
@TeamTurboTax I did. Just not entirely optimistic I'll see that or my refund with the non-handling of that issue. Even more so with it happening again with the 3rd #stimuluschecks. Since I can't claim that, I guess those who got screwed again just don't get it? Or wait for the next tax season?
ezec @yuurrd
Reported 2021-04-13 10:57:38
@RobcoreNation @turbotax Down horrendous
Rachel Cartwright @RachelCartwrig6
Reported 2021-04-13 10:32:57
@TurboTaxCanada This little troublemaker always gifts me #LittleLifts when I'm feeling down! <3 https://t.co/IqZxBfgalP
Mercedes Cardona @MercedesCardona
Reported 2021-04-13 10:18:26
@turbotax: You wouldn't e-file my state taxes, kept me on the phone 1 hr just to tell me to contact NYS Tax Dept. then had the balls to mark my issue "solved." If you cause an issue, then solve it. I didn't pay you to make more work for me! #fail
Rob Macomber @robmacomber
Reported 2021-04-13 09:03:05
@GideonD @turbotax Narrator: “...the truth was that they were all overpaying Lansing with no fix in sight.” 😏
Pat Amy @paenloe
Reported 2021-04-13 08:38:34
@TeamTurboTax Refund here. Half of what it should be. Will I rec a letter from IRS?
Also, employer has been taking taxes as if I were single, not married joint. That started Jan 2020. Not sure why. Could that be the issue?
Mr.B @bigleafkev
Reported 2021-04-13 01:25:48
@TurboTaxCanada Little Marsha always gives a lift when we are feeling down #LittleLifts https://t.co/eI202Ymv0y
🐾 Not124getul8r 🐾 @not124getul8r
Reported 2021-04-13 01:03:05
@turbotax @Kristin66153946 is someone that I met over the last 15 months doing online #sweepstakes but she’s proven that she’s also a friend. She reaches out to check on me and finds way to make me laugh when she knows I’m down and out and it’s those #LittleLifts that make her special.
Kenny @kenfen_95
Reported 2021-04-13 00:58:51
@turbotax
#TurboTaxLiveLifts #Sweepstakes Hands down the best in the business! Can always count on Turbo Tax for all my tax needs. Thanks for the chance to win!
Cindy Stacey @CindyStacey1
Reported 2021-04-12 22:28:51
@turbotax @janye7 is a very special lady. I love her honesty and her way of keeping me up when I am get down. She gives me the Little Lifts that I need on a daily basis. It has been a tough year for me but she has helped so much. @turbotax #LittleLifts #Sweepstakes
Dina Joy @Joyful026
Reported 2021-04-12 22:08:32
My @TurboTax Live Expert offered me #LittleLifts when I had an issue with 2020 medical expense deductions. I really appreciated all her help!
#TurboTaxLiveLifts #Sweepstakes
Pope Urban VIII @maffybarbz
Reported 2021-04-12 21:52:31
@postpostpostr @St_Rev They're thinking about Jeff Bezos punching his W-2 info into Turbotax and being unpleasantly surprised as his refund goes down.
josh💨 @steubens7
Reported 2021-04-12 21:50:36
another thing i didn't notice last year, what with all the "100% guaranteed!" and other scam language all over it, the thing they actually file says "Self-prepared"
a distinction the irs will care a lot about if there's an issue, turbotax won't even be a party to it
🇸🇳 @hurdyoumalachi
Reported 2021-04-12 21:19:12
If I go down turbotax going down with me
TurboTax Support @TeamTurboTax
Reported 2021-04-12 21:07:33
@Aiiyiiyiii ****o There,
Thanks for reaching out to TurboTax. Sorry to see you're having difficulties with the software. To better ***ist you in resolving this issue send me a direct message so I can gather some information and work with you to resolve this. Look forward to your reply. -EG
Robert Morella @BobMorella
Reported 2021-04-12 20:19:18
@turbotax Happy #NationalPetDay Hunter Pi is always by my side. He knows when I am down and he always gives me the #LittleLifts that I need to make it through each day. #Sweepstakes @turbotax https://t.co/jCljp9UqPK
Arielle Morgane @ArielleMorgane
Reported 2021-04-12 20:11:24
@turbotax #LittleLifts
Without my fur-buddy, Rebel, this last year would have completely broken me! She always finds a way to make me smile! Thanks for the opportunity! https://t.co/oH7tPsGYFe
Arielle Morgane @ArielleMorgane
Reported 2021-04-12 20:10:48
@turbotax #NationalPetDay #LittleLifts
Without my fur-buddy, Rebel, this last year would have completely broken me! She always finds a way to make me smile! https://t.co/7m68QJjKjR
That Dr Zanon Quack @zxqwd
Reported 2021-04-12 19:59:43
Hey, @turbotax @TeamTurboTax , have you figured out how to refund me for my ****ty experience with your software?
Eric Rowell @ericdrowell
Reported 2021-04-12 19:32:56
@rrhoover The US tax code is insanely complicated, and I actually think TurboTax does a pretty good job of simplifying it down into bite-size tasks. I am in the camp that TurboTax has done a great job as well.
Heather @heroine_CA
Reported 2021-04-12 18:47:16
@TeamTurboTax Since an e-file wasn't successfully completed & my issue still isn't resolved, how do I receive the $110 back? All links you are sending do not apply to the error I've received.
Heather @heroine_CA
Reported 2021-04-12 18:14:27
@TeamTurboTax I don't think you understand the issue at hand. I paid $110 to file my state & federal return. When it attempts to e-file I receive could not e-file your return for the following reason: Our records indicate that you are not entitled to efile one or more formsets error.
pattypooh11 @Pattypooh11
Reported 2021-04-12 17:20:48
@TurboTax #LittleLifts #Sweepstakes @wolftag13 is an amazing son! He is always willing to help fix things around the house.
AstroAnie 🛸 @AstroAnie
Reported 2021-04-12 16:22:43
@IAmLytes I might need to just get a tax accountant. I was just going to use a software like TurboTax this year and then get an accountant but...
Damn I don't know. I need to forms. I've gotten them the year before with no problem...
Caitlin @C8ross
Reported 2021-04-12 16:06:10
@turbotax Hey turbotax - the deadline for filing the FBAR is incorrect on your website. The IRS issue number said it’s April 15th.
Does this mean I get gifted my TurboTax fee this year 😎 or are you hiring attorneys? https://t.co/by5UAftqls
Leyla A. 💀 @leyla_a
Reported 2021-04-12 15:57:10
@realbrodyfoxxxx @turbotax Not my problem
Jeff Holliday @jhollida24
Reported 2021-04-12 15:33:41
@rrhoover Former TurboTax engineer here. They should get zero credit for elegantly solving a problem they actively create, so they can charge you.
Daniel Pina🍍🐼 @PinathePanda
Reported 2021-04-12 15:16:31
@turbotax fix my refund. Where’s my retroactive tax credit?!
Gideon D'Assandro @GideonD
Reported 2021-04-12 14:46:44
Heads up - if you live and/or work in Lansing, use @turbotax and have capital gains, there is a glitch in their formula and you are overpaying on your city taxes.
I just spent time with tech support identifying the issue and there's a workaround while they fix the math for 2022
Money Is Boring | Phil @moneyisboring
Reported 2021-04-12 14:40:08
@ipickuppennies Oh, I haven't heard of them! I used TurboTax for the first time this year, and I think of them in the middle as well, dumbing it down so that even I can do my own taxes 😂
Emily Wissel 🦠 @emily_wissel
Reported 2021-04-12 14:30:05
@tuesdays314 @dna_heligrace ^^ I did this as well, waaayyy less stressful to let turbotax worry about the details. and you can pay a lil extra / maybe receive by default coverage by turbotax if something comes up down the line (like if there was an issue with your taxes)
Grand High Witch @GrandHighWitch3
Reported 2021-04-12 11:50:19
@PJW57620529 @Bern4prez1 @latimes It’s not just about voter ID. It’s about the lengths the Republican Party is going to make it harder to vote. ****ting down entire voting sites. Removing drop boxes. Just think if all this went into making paying taxes harder. No you can’t pay early or use TurboTax.
Giordano Bruno Contestabile @giordanobc
Reported 2021-04-12 11:29:39
@rrhoover it solves a problem of its own creation, though. TurboTax only exists because of Intuit's lobbying that's preventing for the tax code to be simplified.
Katie-loo @KLHN1986
Reported 2021-04-12 10:57:40
@turbotax So your suggestion is to do my taxes over again? Why can’t #intuit do the right thing & fix the app & webpage so people don’t have to start over on taxes?
It feels like a bait & switch type deal #turbotax
Can anyone tell me how much tax this corporation paid in ‘19
@laurelwamsley https://t.co/UutjwKaDiE
Shane T @twitwithitfoo
Reported 2021-04-12 10:34:09
Where is my Tax Return!? calling the IRS directly at (800) 829-1040 Doesn't work the damn robot is broken the same for the website https://t.co/BQhPioO0OJ.
what is going on @TeamTurboTax it says my tax return was accepted and it's on the way but the IRS tool says they haven't?!
Shawn Fowler @chrisloveskee
Reported 2021-04-12 10:29:35
@turbotax online experts were great at helping to find a solution to my issue!
#TurboTaxLiveLifts
#Sweepstakes https://t.co/4nl6tZRIeq
Theo Keith @TheoKeith
Reported 2021-04-12 10:27:33
@binker74 @turbotax @grove That issue has gotten wrapped up in the state budget debate, meaning a resolution is not likely until May.
♡joy♡ @Kristin66153946
Reported 2021-04-12 09:43:28
@turbotax #LittleLifts. #Sweepstakes. @Kristin90616353 always seems to know just what to do and say to me. She is a great friend and I know when I'm feeling down she is there! Her little lifts always seem to make me smile! Thanks so much girl!
Tasha Richardson @tadric3EM
Reported 2021-04-12 00:50:21
@turbotax still has the same errors for HBP & LLP; when paid in a previous year the system won't accept a $0 entry in the next year. Spoke with customer service for 53 minutes and eventually told to start over because they couldn't fix it #turbotax #Frustration
Kenny @kenfen_95
Reported 2021-04-11 23:54:13
@turbotax
#TurboTaxLiveLifts #Sweepstakes Hands down the best in the business! Can always count on Turbo Tax for all my tax needs. Thanks for the chance to win!