Is TracFone currently down? Live Status and Outage Reports

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Ervin Gingerich @ervingingerich

Reported 2022-01-25 13:38:50

@MagicTechRevYT @YouTube @cvtechreview @KingOfTechDeals @LadyRedsTekRvw @iTechUOutGuy @AlohaAndroid @Tech4YourNeeds @BT_Reviews @MyStraightTalk @Tracfone TracFone is going to **** they're losing customers had to do something to slow it down 😂

Lady Red @LadyRedsTekRvw

Reported 2022-01-25 12:26:05

@Tracfone Start giving customers their information when they ask for it and there won't be a problem.

Gambino Trading @BigRedCrypto22

Reported 2022-01-25 07:01:08

This would be an insider knowing about the issue of fraud happening with the new company they bough Tracfone $VZ

Gambino Trading @BigRedCrypto22

Reported 2022-01-25 07:00:40

This would be an insider knowing about the issue of fraud happening with the new company they bough Tracfone

Feel the Heal Art @Promisedwishes

Reported 2022-01-24 16:33:15

@Tracfone @Critical_CORE You can also improve by having knowledgeable ppl to speak customers. My husband tried 611611 Automated.Tried the chat Nester,he couldn’t help.Gave us a call back they had no prior knowledge of the issue, then put us on hold never to return. And return lost units waiting on hold.

TheGreatGambino @gambinotrades92

Reported 2022-01-24 09:16:06

I still expect this phone number transferring fraud to be a HUGE issue for $VZ with all the personal info and financial accounts compromised with their recently bought company Tracfone.

HowToPhil @howtophil

Reported 2022-01-23 22:52:41

Look at how refreshingly SANE @tellomobile's process for changing your phone is! When I moved my SIM to a different phone on @tracfone, they punished me by locking down my account! Thank you, Tello, for being a sane company! https://t.co/5fOnFpaB4O

Magic Tech Review @MagicTechRevYT

Reported 2022-01-23 16:50:10

How To know Tracfone 3G Shutdown VoLTE HD Voice Straight Talk Verizon Pr... https://t.co/VxVYAQ3XuS via @YouTube straight talk,straight talk verizon,verizon shut down,straight talk 3g only,tracfone 3g phase out,3g,volte,straight talk 3g instead of lte,tracfone 3g sim card

TheGreatGambino @gambinotrades92

Reported 2022-01-22 15:59:50

Here is a better image of the notification to a Tracfone customer. $VZ has acknowledged the problem as of Thursday of last week without any mention to media sources..... I will be buying puts Monday open. https://t.co/bVtAyfJBNm

Frank Palmer @FrankPa88333108

Reported 2022-01-21 16:07:47

@Tracfone TURN DOWN THE VOLUME ON YOUR HOLD VOICES! They are way too loud! When the hold is 50dB louder than the people on the other end, you have a real problem.

Angélica 1️⃣1️⃣ @AngelicaSP81

Reported 2022-01-21 10:34:03

@Tracfone I buy a phone but I can't use my current sim, I need that sim to be read on the device, how can I fix that?

Hot Mess @HotMess29358680

Reported 2022-01-20 13:27:30

@Tracfone No Biden didn't Sign the 5G Bill into Law! Without first resolving this Grossly Negligent be Invasion of Privacy issue! Cellphones that can see thru your Clothes and Walls! https://t.co/qivPRVr19W

Hot Mess @HotMess29358680

Reported 2022-01-20 13:23:18

@Tracfone No Biden didn't Sign the 5G Bill into Law! Without first resolving this Grossly Negligent be Invasion of Privacy issue! Cellphones that can see thru your Clothes and Walls! https://t.co/Qj7UUH2tbl

HowToPhil @howtophil

Reported 2022-01-18 19:37:37

@Tracfone I had to borrow a phone from a stranger in the middle of a pandemic because you would not solve a problem you created over chat

HowToPhil @howtophil

Reported 2022-01-18 19:10:36

Hey @Tracfone bullied me into borrowing a phone from a stranger to solve an ISSUE THAT COULD HAVE BEEN SOLVED OVER CHAT. I am disgusted

Tracfone Wireless @Tracfone

Reported 2022-01-18 17:52:03

@howtophil Please contact us back via chat so we can properly ***ist you. We love having you as a customer and want to make sure that you receive the best service available with TracFone Wireless. Rest ***ured that we will do our best to rectify this issue. Thank you. ^ML

Rex Widerstrom @RexWiderstrom

Reported 2022-01-18 17:48:39

@pmsimon @radioinsight @Tracfone @Verizon Is there a regulator to complain to? That seems to be the key. Of course coming under the regulator is voluntary 🙄 But consumers have become quite savvy & usually check the telco has signed up before choosing them. The regulator doesn't do much but they do issue a report card.

HowToPhil @howtophil

Reported 2022-01-18 17:42:20

@Tracfone I really hope the issue gets fixed because randomly disabling my phone service is sure going to look like you guys screwing with me to everyone else on here...

Perry Michael Simon @pmsimon

Reported 2022-01-18 15:54:03

@radioinsight @Tracfone @Verizon I just spent 3 weeks and about a dozen calls and found the number was properly released and that the problem was Tracfone’s. Tracfone agents just kept saying “call back in 24 hours” or “we’re sending it to our escalation team,” who never responded. DM support was a joke, too.

HowToPhil @howtophil

Reported 2022-01-18 14:33:13

@Tracfone At this point, I prefer to waste my time making sure everyone can see the problem and not stuck in some private chat with someone who isn't allowed to fix the problem

HowToPhil @howtophil

Reported 2022-01-18 14:26:46

@Tracfone How about a real tech with real access goes ahead and sets my phone as ready to be carrier unlocked. We all know the "tech support" on your chat system are not techs and have no access to fix anything

HowToPhil @howtophil

Reported 2022-01-18 14:25:33

@Tracfone Yeah, I'm not spending hours on that chat again. #tracfone has done nothing but fail in this entire issue and fail on purpose

HowToPhil @howtophil

Reported 2022-01-18 13:53:53

@Tracfone The phone I was using is functional. If it'll work under Tello/FreeUpMobile/etc, it would CONTINUE to work at Tracfone. The problem is literally not technical, it's Tracfone changing policy in an attempt to extort customers

MayYouLiveInInterestingTimes @bobmrik

Reported 2022-01-18 10:51:21

@ZhugeEX Thanks for the FY2023 dates, helps to narrow it down a little. As a Tracfone user I just spent over a year waiting to see if the FCC would let the Verizon deal close, which they did, and I have a 20 year history of hating Verizon. This deal will p*** no doubt, M$ once more.🤑

HowToPhil @howtophil

Reported 2022-01-18 01:25:59

@Tracfone What's the point of chatting with your tech support when you've instructed them to not help solve the actual issue? There was no need for a change of phones, you just decided to take my unlocked phone off the network for no reason and left me with bloated junk

Pinny Ringel @Pinnyringel

Reported 2022-01-16 14:52:28

@Tracfone First of all the link you shared is not working. Second after speaking with the 3rd representative, the issue with double billing is supposedly resolved. Will see in a few days if I get my credit and what will happen next month. Your reps need training ASAP!

Norman Invasion @pygmalion55

Reported 2022-01-15 12:12:20

@EEMthethird Right. You can get a crappy tracfone type deal starting at $20 for the phone and $15-35 a month even if you don't have the free government phones. Availability of the Google isn't a problem in this country.

Caige Thomas @voicejockmedia

Reported 2022-01-15 00:24:44

@realpolitics_LA @Tracfone @FTC EXACTLY! If they want to resolve the problem & keep their reputation intact as much & quickly as possible, they should pay attention & stop p***ing the buck. @Tracfone @Verizon have no idea who you are or the soap box you have access to OR you could teach them a financial lesson

Caige Thomas @voicejockmedia

Reported 2022-01-15 00:20:14

You should publicly post links to the calls with @Travfone reps so the entire country can hear the different shades & lies of nonsense that Tracfone employees were telling you. Let America & #Congress hear the calls so Congressional Hearings can be held.

Tim Hendon @realpolitics_LA

Reported 2022-01-15 00:01:26

@Tracfone @FTC Cont... IF NOT, then I will continue to tell the world about the shady sales tactics & lies told by various customer service reps. I have the recorded numerous calls to fix this that led nowhere just as Tracfone has a copy of ALL my attempts to solve this out of Federal Court.

Tim Hendon @realpolitics_LA

Reported 2022-01-14 23:54:35

@Tracfone @FTC Unless YOU can guarantee to resolve the problem by replacing the CDMA Moto G7 with a device of quality, durability, capable of running multiple apps & streaming without freezing up or coming to a crawling speed,a device like a Tracfone rep offered me a #Samsung A51 a great device

Norris @Dedupont24

Reported 2022-01-14 23:46:14

@Tracfone Your advisors allllll need to be FIRED THEY SUCK SUCK AND SUCK hang up before closing time at the " corporate office manager" what a bunch of clowns working here. Worst customer service ever. That's how yall keep bad surveys down. Just hang up on them

Tim Hendon @realpolitics_LA

Reported 2022-01-14 23:45:49

@Tracfone By continuing to talk to random customer service agents & random supervisors, I continually repeat the problem because the left hand has no idea what the right hand at Tracfone is doing. Everyone has 2 objectives: 1) Switch customers & 2) Make a cell phone sale at whatever costs.

Tim Hendon @realpolitics_LA

Reported 2022-01-14 23:34:47

I was never provided a smartphone by Tracfone to begin service & got service on AT&T's network. After fighting the issue, I was sent a piece of trash BLU View1. I complained & then was shipped a Moto G7 but NEVER told they were trying to switch me to @Verizon ...cont..

Mattress.Swayze @DarianMongiovi

Reported 2022-01-14 10:15:37

Wonder what past me would think if I told him that he would pay off all debts, make/sell art, and generate p***ive income from $15 TracFone with a broken screen.

Consumer Amplifier, Powered by FairShake @ConsumerAmplify

Reported 2022-01-13 03:35:08

Do you have a complaint like this? What TracFone did: Someone stole my number to register with WhatsApp and they are scamming people with my phone number from TracFone What would you like the company to do to fix https://t.co/U2SXfJtwVc

HowToPhil @howtophil

Reported 2022-01-12 20:21:39

Hey, @tracfone, you had a free phone offer for me. I ordered it. Why can't I use the tracking number to check the status? Why is your chat support system down?

SA - Cell Phones, Smart Watches and Accessories @SACellPhonesPro

Reported 2022-01-10 18:32:54

FIX For LG Reflect (TracFone) LG L555DL LG K500 LCD Touch Screen ***embly+Frame #eBay🇺🇸 https://t.co/rEmrv4AwlP

Pretty Girl @prettygirl2778

Reported 2022-01-08 21:18:00

@Tracfone No worries... If I don't hear from Tracfone, Tracfone will most certainly be hearing from me. This is an absolute disgrace to port a customer's number and not fix it expeditiously 😒 .

Pretty Girl @prettygirl2778

Reported 2022-01-08 21:04:43

@Tracfone @hansvestberg I keep calling Tracfone and keep getting the run around. I just got off the phone with an agent. I want my number back. This has been since 12/23/21 Tracfone ported my number to another carrier and has not resolved the issue. @Verizon

Pretty Girl @prettygirl2778

Reported 2022-01-08 21:01:44

@Tracfone I already chatted with an agent this evening for over 30 mins, about 1.5 hours on Tuesday, over 34 mins on Sunday, over 40 mins Thurs before last, over 30 mins 11/29/21, and close to 20 mins on 12/28/21. @hansvestberg my issue has still not been resolved.

Thane Eichenauer, born Vahid Thane Lee Eichenauer @ilovegrover

Reported 2022-01-07 19:42:52

@CulDeSacHero @thomaslknapp If one were to use a new out of box USD$30 Android phone with no added apps (connected via WiFi) I presume one could dial the fiddly-ness down to near zero. TracFone Blu View 2 4G LTE Prepaid Smartphone (Locked) - Black - 32GB - Sim Card Included - CDMA https://t.co/yNlhIk0j2e

linoth @linoth1

Reported 2022-01-06 13:54:21

@tracfone In case your CSRs have been keeping it from you, your website is broken. It has been broken. For several days. No one can log in, no one can manage their accounts, and no one can BUY THINGS, which is necessary for you to make money.

Mike Murdoch @MichaelMurdoch1

Reported 2022-01-06 12:07:30

@prettygirl2778 @Tracfone @HSN @TMobile @Verizon If you haven't resolved this, here's how I solved same problem. Dial customer service around 9-10AM EST. Pick Option 4. "Do not have". "Do not have" again to next prompt. Wait for rep. Ask to transfer to "Port Department" ; ask the rep to stay on line (otherwise disconnected)

Mike Murdoch @MichaelMurdoch1

Reported 2022-01-06 10:57:36

@Tracfone I'm not having an unpleasant experience. Your people are hanging up on me or your phone system is broken. I can't access my bank account, I have no phone # and you're costing me $. What's the address for 1) corporate complaints 2) service of process?

Eye Peer @eyepeerdc

Reported 2022-01-05 20:47:41

Elderly, disabled military veteran totally screwed by TracFone incompetence! Took 2 days to port my old number and now callers cannot reach me and when I try to call them I get PureTalk robotic customer service interrupts! Fix this or face HUGE FCC penalties & m***ive lawsuits!

wink row @RowWink

Reported 2022-01-04 19:35:00

didn't work. The second person said the new number will not work. Today, the new number worked, but they messed up my end date. After hanging up and calling back, they corrected the end date. Tracfone said they are having this problem with other customer.

Lone Anachronism @LoneAnachronism

Reported 2022-01-04 15:09:13

phone down as of this morning.#4 in 2 months. least it was breakage (@walmart,6&1/2 hours of CS **** to be denied the store's last case due to a walmart pay error. thanks. @Tracfone /StraightTalk,@WalmartInc,@MotorolaUS \ @Moto_Support that equates into a combined $1200-1500...

Corinne McKay-French/English interpreter/xlator @corinnemckay

Reported 2022-01-03 17:25:24

@Tracfone Thanks! Was disconnected by your rep when transferred to a supervisor. Would love to get a call back from someone who can resolve a data balance issue (main plan data is 0.00, bought 4 MB which appears under Other Plans but the phone doesn't recognize it).

Corinne McKay-French/English interpreter/xlator @corinnemckay

Reported 2022-01-03 17:13:54

@Tracfone : Longtime customer, data balance issue. Half hour on chat with no resolution, "Specialist will call you within 15 minutes." That was 3 hours ago, no call. I called tech support, they can't resolve the issue and hung up when transferring me to a supervisor. Thoughts??

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