Is TracFone currently down? Live Status and Outage Reports

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#StreamHateMyHeart 💎💜💙👖 @AbbeyJones11

Reported 2023-03-14 11:26:46

.@Tracfone are you down again?

Ethen M Hunt @EthenMHunt1

Reported 2023-03-13 13:42:51

@Tracfone Hey, phone voicemail down and you're not answering your phones.

Selector @selectorai

Reported 2023-03-13 11:00:07

Register for our webinar featuring David Iannone, VP of IT Operations at TracFone Wireless. Learn how Selector ****ytics helped TracFone improve their customer experience, reduce mean time to resolution, and correlate issues across their IT environment https://t.co/cvUCHnYUfs https://t.co/flVjXdIjlH

Savannah Tweets @SavvyWroteThat

Reported 2023-03-13 10:05:51

Sorry I'm yelling at Tracfone y'all. I've just been without texting for two week and have been talked down to when I ask for help. Those of us who receive government lifeline benefits are treated like ****.

Savannah Tweets @SavvyWroteThat

Reported 2023-03-13 09:57:00

@Tracfone ...was talked down to when I said they didn't work, and was treated very poorly in general. I'm not contacting you. I'm contacting whatever government agency who contracted with SafeLink and telling them you are treating people like ****.

Savannah Tweets @SavvyWroteThat

Reported 2023-03-13 09:09:03

I'm going to try to buy a new SIM card to see if that will fix my texting problem. Calling @Tracfone CS every day hasn't done ****. I've had to get a new phone last year when I couldn't make/receive calls. The government phones are ****ty, y'all.

Jeff @Jeff19634970

Reported 2023-03-12 16:16:16

@Tracfone Each time I give you a chance to fix a problem one of your representatives created they only make it worse. I will be calling the corporate office tomorrow.

ROHN PADMORE magazine @RPfashionista

Reported 2023-03-12 08:38:09

@Tracfone I don't have another device. I'm just gonna terminate my relationship with @Tracfone because this seems to be .a consistent issue that I am tired of dealing with. I hate companies that lack humanity and solely focuses on tech which clearly they don't understand.

ROHN PADMORE magazine @RPfashionista

Reported 2023-03-12 08:31:19

@Tracfone service is terrible. Randomly you won't be able to make or receive calls and no one at their company is competent enough to help resolve your issue. Take a look at the automated responses that date back as far as February 2023. https://t.co/2Jg15G0CQI

Selector @selectorai

Reported 2023-03-10 17:25:46

Register for our webinar featuring David Iannone, VP of IT Operations at TracFone Wireless. Learn how Selector ****ytics helped TracFone improve their customer experience, reduce mean time to resolution, and correlate issues across their IT environment https://t.co/cvUCHnYUfs https://t.co/nFwUh8JhGy

Selector @selectorai

Reported 2023-03-10 17:24:44

Register for our webinar featuring David Iannone, VP of IT Operations at TracFone Wireless. Learn how Selector ****ytics helped TracFone improve their customer experience, reduce mean time to resolution, and correlate issues across their IT environment https://t.co/cvUCHnYUfs

GamingLass2 @TheGamingLass

Reported 2023-03-09 09:14:25

@Tracfone texting was down. It's back for me. What happened? https://t.co/91CWSeiZev

Susie To Go @SusieToGo

Reported 2023-03-09 08:37:26

Hey, @Tracfone, texting is down and I can't get into work programs like @QuickBooks, which doesn't believe in having a secondary method of confirmation. Any ETA on when this will be resolved?

B.G. @andthatsmytweet

Reported 2023-03-08 20:41:33

@Tracfone Tracfone’s customer service will chase customer to other carriers. If Putin had a tracfone issue and had to call customer support service the war in Ukraine will be over before his tracfone issue

Luka the Otter 🦦💜💙 @LukaTheOtt

Reported 2023-03-07 18:48:36

So like did version wireless just like cease existing or something cuz this outage has been going on for awhile now @VerizonSupport @Tracfone

American Resistance @TheAmerican22

Reported 2023-03-07 18:47:09

@rawsalerts Doors can’t open in flight. Thanks to the posse who took him down & stopped any escalation. Guess we’re all getting the utensils for our non-existent in-flight-food taken away next. I will let my mother know that her Tracfone video was not appreciated 🤣😂

#StreamHateMyHeart 💎💜💙👖 @AbbeyJones11

Reported 2023-03-07 18:07:02

.@Tracfone are you down?

Stupid Should Hurt @StupidShdHurt

Reported 2023-03-07 15:59:48

@Tracfone Is there a problem with the network? I’m trying to refill my phone and I can’t get it done either via texting 611611 or online. The wait time by phone is really really long.

Robert D. Frable @RDFrable

Reported 2023-03-07 15:44:23

@Tracfone, please fix your website. My brother wants to check his balance, but his creds are being rejected. Also, is there a way to change p***words? Thx

Misha Wood @MishaWoodnt

Reported 2023-03-07 15:41:36

@Swissalo @Tracfone I appreciate that information. But what was done, exactly? Did they tell you to troubleshoot or did it just come back after you escalated the issue?

Mary Marceline @mrose7385

Reported 2023-03-07 14:35:55

@Tracfone My daughter upgraded her phone on 2/18/2023 and has had no data since. Is there someone who can help me resolve this issue?

Amanda @Swissalo

Reported 2023-03-07 13:01:17

@MishaWoodnt @Tracfone I was finally able to get signal back after getting someone from the corporate office to handle my issue.

Misha Wood @MishaWoodnt

Reported 2023-03-06 13:55:45

@Tracfone JL, I know you're doing your best here. I CAN'T receive or make calls because of the outage that Tracfone/Verizon can't or won't admit to. Suggesting I call is not listening. Enough.

Baseball Fam @baseballfam716

Reported 2023-03-05 21:42:19

@Tracfone It's a shame. Been a customer for 10+ years. You all made changes to your system. You should have had the fixes ready or offered compensation to those harmed. Instead you lie to people about their phones suddenly being the problem. The phones didn't change, your system did.

Baseball Fam @baseballfam716

Reported 2023-03-05 21:22:27

@followdeenutz @Tracfone They changed something recently in their system and broke it. Now they don't know how to fix. I had same experience with Sim card change and hours on the phone. Switching service. Suggest you do the same. They lie and are incompetent. Not a good combo.

Baseball Fam @baseballfam716

Reported 2023-03-05 21:15:58

@MishaWoodnt @DJBLAZE109 @Tracfone It's not your phone. They changed something recently. I have two phones that worked fine now they don't. Hours trying to fix. Switching service now. They are lying. And incompetent.

ClonedBannedDax @ClonedDax

Reported 2023-03-05 19:38:11

@KC_OnlineGaming @R1T3Y @C4Cypher56 @GoD_U13 @GrumpyCatterman If they own any name brand clothing or devices, child labor or labor law violations likely made it happen, yet they have no problem putting money towards that because "I have too: it's society and I must participate." *****, I had a tracfone for over a decade. Cope.

DJ- BLAZE 1 @DJBLAZE109

Reported 2023-03-05 16:24:14

@MishaWoodnt @Tracfone Unfortunately you’ve been lied to. The issue is all throughout the United States and the reps lied straight to your face. It’s not your device. It’s there network period. Bad business practices. They shouldn’t be lying.

Misha Wood @MishaWoodnt

Reported 2023-03-05 14:53:07

@Tracfone I wish I could call you as I was told previously that my issue needs escalating because it's my phone, not the network. If it's the network that's fine! I get that corp doesn't want to admit outage. Just tell people, don't waste time. Best wishes RO

Misha Wood @MishaWoodnt

Reported 2023-03-05 14:42:45

@Tracfone @CharlesEBright So there is a wide ranging problem? I have tried the steps suggested (SIM, power cycle) and I don't have service. Chat rep said it was specific to my phone. Is that not the case? Please don't make me have to switch providers.

PA Dem in TN @DZaborney

Reported 2023-03-05 09:59:49

No phone/no internet this morning. Reset modem and shut down/restarted computers, still no connection. Had to call ATT on hub's tracfone flipfone. Fun, fun.....still waiting for a call back to replace modem. Spotty phone & internet at best. Gotta go before it ****s out again

Destah Owens @Destah1998

Reported 2023-03-04 23:23:01

@Tracfone My service has been out 5 DAYS!!! So many problems! I call customer service they can't fix it try to transfer & it hangs up,, I call back ask for callback GET NO CALLBACKS!! Called 40 times in the past five days, still not fixed!! I wanna cry!!

Destah Owens @Destah1998

Reported 2023-03-04 23:22:24

@SavvyWroteThat @Tracfone Mines been out 5 DAYS!!! So many problems! I call customer service they can't fix it try to transfer & it hangs up,, I call back ask for callback GET NO CALLBACKS!! Called 40 times in the past five days, still not fixed!! I wanna cry!!

Amanda @Swissalo

Reported 2023-03-04 19:37:01

@VerizonSupport Unless you can work on a tracfone phone. Which I’ve been told you cannot. This issue is a tracfone problem. But thanks

6ZA📝 @IamLindsey_j

Reported 2023-03-04 15:06:45

@Tracfone Is there an outage or not? And if so when is it expected to be fixed? This is absolutely ridiculous, being without service for days. Then told by a representative it's because there weren't minute on the phone. Which is more absurd since March 1st, there was 1500 minutes https://t.co/zRleUL3XMt

6ZA📝 @IamLindsey_j

Reported 2023-03-04 13:56:38

@VerizonSupport @Tracfone I haven't had service for over 4 days now, with no answer, or solutions. is there an outage.?

Amanda @Swissalo

Reported 2023-03-04 13:45:02

Phone spent all night off, still no service. Went to Verizon they are not able to help even if tracfone only sells Verizon sim kits. Second CS call, walked through steps to try to fix connections. On a 2 hour wait. But they admitted to a service outage.

6ZA📝 @IamLindsey_j

Reported 2023-03-04 08:55:50

@Tracfone I haven't had service for over 4 days now, with no answer, or solutions. is there an outage.?

Amanda @Swissalo

Reported 2023-03-04 00:33:49

Nothing works, restarts, airplane mode, remove sim/replace sim. Reset the network. I have a fancy brick for a phone. Tracfone website has we know about the issue give us like 6 hours to fix it. Okay I will wait.

Amanda @Swissalo

Reported 2023-03-04 00:33:46

The tracfone saga. Wednesday I bought data to add to my plan, added both cards no problem. Later that night problems started. The corner was telling me no service okay problem on their end. Continue on as normal. The next day still no service but now saying sos only

6ZA📝 @IamLindsey_j

Reported 2023-03-03 15:53:33

@Tracfone how much longer are the phone lines going to be down?

6ZA📝 @IamLindsey_j

Reported 2023-03-03 14:53:00

Sat on hold for 45 minutes with @Tracfone just for a representative to get on the line and ask me what was my issue (as if she didn't know) and then hung up on me. I LITERALLY heard her hang up on me .

6ZA📝 @IamLindsey_j

Reported 2023-03-03 14:05:15

@Tracfone I need answer now, my grandmothers phone has been off for 4 days now. She has 1500 minutes but no service. When will this issue be fixed .

Barbara P @BarbaraPtquilts

Reported 2023-03-03 10:04:25

@Tracfone How long does it take to make a simple fix? Still broken.

Barbara P @BarbaraPtquilts

Reported 2023-03-03 10:03:40

@Tracfone Hi, the FB button on your website goes to the wrong FB page. Been reporting this multiple times, can't you fix it?

Robert F. Meyer @codeswithafist

Reported 2023-03-03 09:15:26

What IS surprising, are the ads on the site. Ads for NYTimes, Norwegian Cruise Lines, Chase Bank, Ford's Bronco, ACloudGuru, TracFone. I get it, some are because I already use the product (wait, ads for stuff I already pay for? Oh, right, internet advertising is broken).

Charles E. Bright @CharlesEBright

Reported 2023-03-03 03:17:15

@Tracfone when do you expect the outage to be fixed? People need their phones. What if they needed their phones for medical emergencies and could not call for help? This is unacceptable. Make this right by telling about the outage on socal media and don't leave people in the dark

AussieRooX87 @AussieRooX87

Reported 2023-03-02 22:50:01

@LovePrecious22 @kisskiss0527 @Verizon @VerizonSupport @Tracfone Yep I’m with net10 which apparently has new owners Verizon and I’m having this same issue.

pk @themovieguy73

Reported 2023-03-02 18:22:30

@Tracfone phone is still down. How is it possible for a phone network to be down this long?

#StreamHateMyHeart 💎💜💙👖 @AbbeyJones11

Reported 2023-03-02 14:20:02

.@tracfone are you down?

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