Is TracFone down right now?
(latest update January 26, 2021)
TracFone Wireless, Inc. is an American prepaid, no-contract mobile phone provider. Is it up or down? Is it down for me? Check the status or Report your issues below!
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chi❤️ @slimeblight
Reported 2021-01-24 17:58:11
Tracfones had this problem where sometimes the minutes just....refused to load after awhile and I would have to buy a new one
I had SO MANY
SNG reaper66631 @SNG_reaper66631
Reported 2021-01-24 03:25:06
@Tracfone you need to fix your spell correct, everytime I'm texting on your phones they just spell nothing then space without me wanting it to. I don't need that much help that it needs to put random words because it thinks it know what I wanna say. Fix your broken software.
Colin Kudela @cmkudela
Reported 2021-01-19 06:40:09
@tc_nj7 My wife had it for a few years. For some odd reason she didn’t get reception in our house. We had to get a signal booster. Never had that problem with AT&T, Verizon, or even Tracfone. She didn’t like it.
lyneka little @lyneka
Reported 2021-01-15 19:28:38
@thisF6F @Net10Wireless Did you ever find a solution and were you reimbursed for the time spent without service? I had the same issue but thought it was my phone and bought a whole new phone. But, it seems like this is a random issue that crops up. Did @Tracfone help?
Levi @AlucardLevi
Reported 2021-01-14 15:49:27
Waiting on a call back from TracFone to fix the problem. I tried through online chat but apparently the only people that can help are the ones that do phone calls. So accessible! (Sarcasm)
Renée E. Winfield @r_winfield
Reported 2021-01-14 08:15:27
@Gleaming_Sword …much appreciate your reply/will do; my internet is back (I think)…depends on the device I use; RCN confirmed an outtage this morning; att on a tablet is down. Tracfone on a mobile was my "lifeline" earlier today...hope this gets sent. Take Care
Freedom Please Org @FreedomPleaseOr
Reported 2021-01-13 11:09:25
@eyesonsdskies #ClairemontApt painting Day! Started yesterday, hope they paint today👷♂️🚧🎨🖌️?💅!
Hear the 🐦🐤🦉🗺️, poems later, 📱dying⚡, also broken buttons, new📳($27)soon!😉
✌️+💓=🌈
Thx @my2cnz for this cheap one..only last 1 year @Tracfone? @Acatel no good!
@FFResidential #StrattonApts https://t.co/l07EXEp9Ua
Filo Bedoe III @stare__Luhd
Reported 2021-01-12 11:22:56
@JamesFLoveIV in a related story, i have 3 lists of ****bags who haven’t gotten the ax yet.
advantage is ours. use tracfone if you have to James.
They are going down faster.
Filo Bedoe III @stare__Luhd
Reported 2021-01-12 11:22:56
@JamesFLoveIV in a related story, i have 3 lists of ****bags who haven’t gotten the ax yet.
advantage is ours. use tracfone if you have to James.
They are going down faster.
WindyFlayer @WindyFlayer
Reported 2021-01-11 12:10:02
@Tracfone Your autorefill page is broken on Firefox latest. The last of the credit card does not show. When editing it's not clear that you can't change a card, but need to add a new one. The drop down list for the name of a card does not work. Please debug this page.
Stacy Marie Halbert Akers @halbert_akers
Reported 2021-01-10 22:07:05
Payment trac it down FBI can easily I using dollar store phone old android ok a tracfone look it up.. $30 dollar
Displaced Bostonian @Ironhead334
Reported 2021-01-08 22:30:58
@uptonbell Put down the TracFone, Grandpa.
joyce gange @gange_joyce
Reported 2021-01-06 15:48:42
@Tracfone Still updating, so hopefully that is the problem.
joyce gange @gange_joyce
Reported 2021-01-06 08:13:51
@Tracfone @Jo121325 I have been on the phone with your Customer service all day yesterday. Been a customer for years never had a problem! Can't seen to get my number and minutes switch to my new phone!!!!
Kat Hawer @HawerKat
Reported 2021-01-03 22:19:46
@Tracfone I tried....7 different times. They didn't know how to fix it, and when I asked for a new phone I was ignored.
Junior Chaveriat @techaholic07
Reported 2021-01-03 18:59:13
My first usable iPhone was my mother’s old Sprint iPhone 4, meaning it had no sim slot. My TracFone service had expired by then so my Blackberry had been retired and my Samsung had been broken. I remember texting my mom every day with iMessage when I got home from school a lot.
Bob's Blitz @BobsBlitz
Reported 2021-01-02 12:45:44
@Tracfone A) 611611 isn't working
B) Is it really a known @Tracfone issue that a user may not be able to text to someone on an @Apple #iphone? Half the world's on them.
J̷̖̼͍̞̟̯̬͍̝͔͑̑̆͌̅̾̋͝𝚊♏︎e͎$_Đe̾@𝚃◔η @jamesonhiatus
Reported 2021-01-02 12:21:29
As if things weren't prophetic enough, TracFone is having an issue with a cellular tower and that's why calls aren't being recognized. 2 weeks to fix the issue. I can still get texts on my 619 # so text away. Nuff said. https://t.co/i7LfikYPIp
J̷̖̼͍̞̟̯̬͍̝͔͑̑̆͌̅̾̋͝𝚊♏︎e͎$_Đe̾@𝚃◔η @jamesonhiatus
Reported 2021-01-02 12:11:21
TracFone is not tracking or phoning in or out. Fix me. Fix my ebb, fix me please I don't wanna see red. Pixies.
GNolan @GNolan01
Reported 2020-12-31 14:03:38
@TAlanHorne I may sound like an Ad for Tracfone, but it piggybacks off of Verizon, AT&T, Sprint, T Mobile, & U.S. Cellular. It offers Unlimited plans for around 20 bucks or so. Never had an outage doing business with the company since 2007.
Tom Jarry @tjarry
Reported 2020-12-30 23:25:21
@Tracfone Your support was useless, I ended up doing a reset network settings and it resolved the issue. The problem is that the iCloud backup recovered the old carrier settings. I think some additional training is in order for your team.
Tom Jarry @tjarry
Reported 2020-12-30 23:03:46
@Tracfone This appears to be a carrier issue post porting from AT&T to Verizon (both with TracFone), I've now spent hours trying to get this resolved. It appears your team isn't sufficiently equipped to support issues of a technical issue on the carrier side. Reach out to me via a DM.
2Twistedtwice ♿⭐⭐ @Goin4sane66
Reported 2020-12-30 21:32:11
@coldreactive @lukejposadas @USATODAYmoney @CityofMadison @Tracfone @MGEMadison Yes! I agree 100% (unless it's near a beach) At least here there is only about 3 month of off and on humidity during Monsoon season, but I am usually completely down during that time.
NagisaDied @lukejposadas
Reported 2020-12-30 17:51:30
@coldreactive @USATODAYmoney @CityofMadison @Tracfone @MGEMadison The issue of your ssi being too little is a whole separate thing though. Not trying to be rude.
Michael *Honkey for Huey* Haltner @Honkey4Huey
Reported 2020-12-30 16:36:38
@Tracfone So you managed to fix it for an hour. What a joke. I have a disability and this is so damn frustrating. Thank god I'm not having a medical emergency right now or your service would have killed me.
AJtheBest @BrilliantAJB
Reported 2020-12-29 06:48:41
@Tracfone I contact them but they can’t solve my issue. I gave up on #TracFone
Timberkart @Timberkart
Reported 2020-12-28 10:08:15
@bunnypdx You can get a cheap tracfone (or other brand) & transfer your number to it. Not sure if/how you can transfer your # back to cricket but it could be a temp fix. Good luck.
Michael R. Evans @us_dod
Reported 2020-12-28 02:25:00
Tracfone has a security issue on their hands with their applications.
Daniel Borden @danbordenmars
Reported 2020-12-28 00:04:59
That’s what the problem was. Software updated and everything worked... CHANGE YOUR POLCY @Tracfone
Andres @andresoverit
Reported 2020-12-27 13:39:37
Olga really be wilding with the demands today, I told her I’d buy her a new iPhone after Christmas and homie really said “I want the 12 and a pink one with 512GB and Apple care and don’t forget the case and screen protector” you better calm down before you get a tracfone https://t.co/gkQLqsaagQ
TNCat 🎄 С Рождеством! @ChrisDOusley
Reported 2020-12-26 17:37:04
@brokebackUSA @stclairashley I can’t make local calls on my cheapo Tracfone, but could call Florida with no problem? I am in the Nashville area.
Christine Ross @XChris_CrossX1
Reported 2020-12-26 14:09:43
@theonlyrymac I'm in Tennessee... What do you want me to look for?
I have a TracFone. Will that work? My parent's have an AT and T landline. It's still down.
Michael Knight @Michael25916331
Reported 2020-12-25 14:57:16
I'm having outages with my phone had to switch to a tracfone
~Hunter 21~ @hunter21uknow
Reported 2020-12-25 14:12:21
@LGUS is a big glitch going on on the lg premier pro plus from tracfone is not a tracfone issue is a android software issue keyboard is not responding well screen is not responding sometimes I bought an extra phone thinking what's the phone but it's not is a software issue fix it
Daneissa☀️ @DanEisSa
Reported 2020-12-25 10:40:35
Honestly, @Tracfone can eat ****... trying to set this phone for grandma should not be this difficult. Their system, broken everyday.
CherokeeWitchTwo @WitchCherokee2
Reported 2020-12-24 13:44:05
IF you ever have an issue and get Fair Shake arbitration suggested to you....RUN! They got a "settlement" from goddamned Tracfone. $43 and some change. BUT, they want to keep half of it. How is that fair? I spend over $40 (more, really), and they want half that? **** that.
christina 🧶 @armadillosunset
Reported 2020-12-24 12:25:46
Idk if it's my phone? Or if it's an issue with tracfone's satellites/network??
I MISSED LOUIS'S TWEET CAUSE OF THIS NONSENSE
Wm. Cowley @WmCowley
Reported 2020-12-23 17:54:16
@RUKidding2020 @NPR I try to save and don't have those expensive electronics. This is even a TracFone. Saving isn't so easy when everything is so expensive. I drive a 30 year old Mercury, live in the cheapest apartment I can find, and try to keep my expenses down, but how? I don't even get $1500/mo.
Brian DeFina @bmd305
Reported 2020-12-22 17:54:15
@Tracfone Just wanted to say that TracFone is hands down the best mobile carrier out there, never lets me down. Best signal, coverage, and lowest rates. Love ya !
TOP VILLIAN 🦹🏿♂️ @BlackFolkz74
Reported 2020-12-21 01:07:05
gang @lilsucu we on @Tracfone *** 😭 i’m bouta burn yal shi down fa my mans
🎄 Maddie Preston 🎄 @LavenderRare
Reported 2020-12-19 23:54:36
@Tracfone
I tried to contact you regarding an issue with my phone, but then TWO of your agents disconnected, and then I lost connection due to internet issues.
Discipline&Sacrifice @tnbtfmelo35_
Reported 2020-12-19 11:13:51
That mf E-40 said broken English on a tracfone 😂😭 he in them trenches
Hey Gyrl @deluvly76
Reported 2020-12-18 00:52:12
@Tracfone It was up the next morning. Update I think? CS was down too. Thanks for the response!
Tinkering Tailoring Tom @bernaert1776
Reported 2020-12-17 13:59:26
@Tracfone 2) Now I'm being told this is an issue between you and on of your carriers that's going to take an additional 3 days to fix. As arduous as this has been , I'm sure I'm not the only person experiencing this problem.
Tinkering Tailoring Tom @bernaert1776
Reported 2020-12-17 13:38:32
2)I'm now being told it is an issue and one of your carriers that is going to take an additional 72 HOURS to resolve! This is abysmal and intolerable customer care. I cannot believe that I am the only one experiencing this issue.
My Ticket # with Tracfone is 1229070925.
Tinkering Tailoring Tom @bernaert1776
Reported 2020-12-17 13:33:02
@Tracfone @tfwirelessInc 2) This is abysmal and intolerable customer care. I cannot believe that I am the only one experiencing this issue.
My Ticket # with Tracfone is 1229070925.
Tinkering Tailoring Tom @bernaert1776
Reported 2020-12-17 13:31:45
@Tracfone @tfwirelessInc @Tracfone , @tfwirelessInc
1) I just finished going through another hour long call, trying to get my phone working, and I still don't have service. I'm now being told it is an issue and one of your carriers that is going to take an additional 72 HOURS to resolve!
Tinkering Tailoring Tom @bernaert1776
Reported 2020-12-16 14:57:35
@Tracfone 4) @Tracfone . @tfwirelessInc It has now been 4 hours since I was last updated on what is being done to fix my issue. At this point I have to ***ume I'm not the only one being affected. I have some errands to run and will try to get one when I return.
Tinkering Tailoring Tom @bernaert1776
Reported 2020-12-16 12:35:07
@Tracfone 2) and going through basic troubleshooting every time. After a certain point there needs to be a single point of contact, or a direct number to contact to get updates on the issue. Your customer service/techs should be aware of the issue prior to contacting the customer.
Tinkering Tailoring Tom @bernaert1776
Reported 2020-12-16 12:32:45
@Tracfone 1) I did that for 10 hours yesterday, and 2 hours today so far.
Your Technical ***istance people seem incapable of referencing open tickets, or even understanding/reading them so that people don't go through 20-30 minutes of describing the issue