Is T-Mobile down right now?
(latest update May 15, 2021)
T-Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. T-Mobile in October 2012 reached an agreement to merge with MetroPCS. This acquisition is pending approval by regulators and shareholders. Is it up or down? Is it down for me? Check the status or Report your issues below!
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🍀Pickaw nava win🍀 @huit77
Reported 2021-05-15 00:42:51
@JonFreier @TMobile I've been using same Samsung phone with broken display for last 3 years. This would be amazing change if i win!!
@Riego_gon
Big Bird @Birdie_911
Reported 2021-05-15 00:42:20
@NevilleRay @TMobile T-mobile higher ups are greedy *******s that close store for little guys and go open corporate stores across the street I was part of the team and I am no longer because my store was shut down @tmobilenews
Pedro Delgado Hernandez @pedrodelgado991
Reported 2021-05-15 00:27:47
@JustDudd @ChuuChainz @TMobile @Verizon Different markets have different performance. I live in Minnesota and my service is next to perfect. I pull 250-350 mbps down and 20 up inside my house.
dml61 @dmleone99
Reported 2021-05-14 23:52:20
@JonFreier @TMobile @JenniferLeone99 is deserving of a new iPhone, hers is broken and won’t take pictures any more
Ranger @Ranger_Tech0
Reported 2021-05-14 23:50:45
@ActorCapone @NevilleRay @TMobile They have one n41 tower in my rural area. With 100/100 backhaul. Which is really like 50 down and 60 up.
Debbe Divine @Sugheart
Reported 2021-05-14 23:09:39
@TMobile For days now sprint mobile by sprint has been charging me over 400 to 500$ on my every bills and this I’m not fair that I spent days writing and calling with no solutions ... i need this issue fixed please
Debbe Divine @Sugheart
Reported 2021-05-14 23:06:00
@TMobile For days now sprint mobile by sprint has been charging me over 400 to 500$ on my every bills and this I’m not fair that I spent days writing and calling with no solutions ... i need this issue fixed please
WhiskeyTangoFoxtrot @FoxtrotSh1tUp
Reported 2021-05-14 23:01:10
@JonFreier @TMobile @feelinfroggy181 her phone has been broken for awhile and its only getting worse. She is prob one of the best people I’ve ever met. Been through so much but always positive, cares for everyone, great friend, & helps others even when she has nothing. Most selfless person I know 💜
Jordan Russell @JordanR67153575
Reported 2021-05-14 23:00:19
@MikeSievert @TMobile Can you fix the signal in my area?
ZS @415zs
Reported 2021-05-14 22:55:43
@JonFreier @TMobile Would love to gift my mothers a phone for Eid! @Shehsays has being using a broken Samsung one for years and the both of us have been loyal T-Mobile customers for years!
trill of g @homegirlD__
Reported 2021-05-14 22:45:20
Fix your service @tmobile
JoyCat @justwantedluv
Reported 2021-05-14 21:56:10
@TMobileHelp @MikeSievert I truly wish someone would do the right thing and fix what they broke
laurie dowd @lddmom3
Reported 2021-05-14 21:44:52
@JonFreier @MammaKas101 @TMobile I would love my daughter to have one. She has a broken phone and is in rehab. She is really trying so hard and deserves a chance. We have been a customer for 18 years This would lift her spirits and she would be able to call me and her daughter ty for chance @MeganDowd2
Kevin Donahue @K_E_Donahue
Reported 2021-05-14 21:33:27
@Marc_***el @AgeingRaver Nice! I posted an alternate playlist (playlist for intermediates, if u will). In chron order, Batmobile, Ant in Alaska (93 version), Rocket Boy, Down, Jeremy Engle, Little Digger, Table for One, Bang! Bang!, Good Side, Soberish
Sakaphoto Graphics @sakaphotogrfx
Reported 2021-05-14 21:28:06
@lamac_bermkitty @MikeSievert @TMobile Of course. I’m almost amused that the strength bars are up but the speed is way down.
Edward OZ @itsedwardoz
Reported 2021-05-14 21:23:32
@MikeSievert @TMobile We can’t connect. Our service has been horrible and no one has been able to fix it. We are moving our services. Thanks for nothing. @sprint @TMobile you let this 19 year customer down.
La Lee @Locomojo30
Reported 2021-05-14 21:13:43
So my WiFi hotspot went kaput 34 days after I got it. Reported it on Monday and now on day 5 still no action from @sprintcare or @TMobile to get it replaced. If a phone breaks they send a package overnight to exchange but they let you sit on a broken WiFi on a useless 30GB.
Michael Reda @mcreda2000
Reported 2021-05-14 20:28:34
@MikeSievert @TMobile Can you please get your T-Mobile app fixed for non-contract monthly customers? It worked for years. Then 3 or so years ago it stopped working. Customer Service says it’s a known issue (I call twice a year). The last CEO never responded to my snail mail letter. Thx
Stephen Ray @MagentaBeardO
Reported 2021-05-14 20:27:46
@Daniel_Bui15 @TMobileBusiness @sean_magowan @tfbCharlesCheng @brittblade @pruitt_ridge Super dope, but for me problem 150lbs less of me ://
monique @monique54095414
Reported 2021-05-14 20:20:51
@Visible @Visible I have had no service for 48 minutes. been on chatting with your agents by way of chat now for 58 min and the issue is still not resolved. The agent put current customer on hold for long period to chat with other custom. I will be going back tmobile. Dont recommed
Josh Molyneux @JoshMolyneux
Reported 2021-05-14 19:52:21
@TMobile @TMobileHelp I AM SO TIRED OF BEING ON THE PHONE WITH YOU EVERY SINGLE FREAKING DAY TO FIX MY SERVICE. YOU act like you know the answer then transfer, transfer, transfer!!?!????
Stuart Yates @Manchester2USA
Reported 2021-05-14 19:48:22
@brian_judda @MikeSievert @TMobile Down load speed of 1Mb and dropped calls, on T-Mobile iPhone 11 max pro, same on Samsung galaxy. What’s worse is the number of dropped calls. Sad thing is its twice as fast as Verizon and marginally better phone connectivity, wonder if its time to switch to AT&T?
Nam Ecaf Tab @NamEcafTab
Reported 2021-05-14 19:02:55
@MikeSievert @TMobile I was contacted by support to resolve a problem regarding my phones, your service other issues. But Twitter is dumb & I can't find it. This was an interaction I had yesterday.
@TMobileHelpDesk
I want to know why I have to pay double to pay off my BOGO phone early.
VICE @djvice
Reported 2021-05-14 17:36:43
BIG WEEKEND VIBE!! 🚨 @PandoraMusic ad-free radio music weekends exclusively for @TMobile customers! Just touched down in Miami and going for a 5K beach run with this! #TMobilePartner
Aaron Tuttle @AaronTuttleOK
Reported 2021-05-14 17:23:14
@matthewstephens @VZWSupport @Verizon @TMobile Thanks Matthew, I entered my home address, we'll see if they serve my area. I "in theory" used Verizon as a bandwidth backup when my Cox went down. But since they took away my coverage, I get 0.5Mbps upload. Can't do anything with that nonsense. I thought dial-up went away...
Steve Logwood @chessurkat
Reported 2021-05-14 17:19:05
Ok @VancityReynolds , you finally wore me down. I just ordered a @Mintmobile sim kit with a 3 month unlimited data plan. Hopefully I won't be disappointed. But you deserve a little love after the Wolverine Deadpool and Green Lantern roles. 🤞
SAGILICIOUS 🥶 @vesindica
Reported 2021-05-14 17:02:59
i’m not understanding how i have unlimited data & it slows down ! My messages not going through . Y’all need to fix this ! ASAP . @TMobile @TMobileHelp @sprint
hbuzzell @hbuzzell
Reported 2021-05-14 16:15:17
@MikeSievert @TMobile When can I get a TMobile Home device! I am ready to kick my ISP to the curb and I get great 5G over my entire house! Great service from my TMobile store down the street!
shayyy🇳🇬 @senathefirst
Reported 2021-05-14 16:14:21
@TMobile I’m sick of this internet. 5G and **** ain’t even working at 2G speed. Y’all better fix up😒
BOBBY LOWDER’S BITCOIN MULE @BigDavidMullins
Reported 2021-05-14 16:06:50
buttie lemme tell ya i am over today and i gotta take my ****mobile up to the dealership tomorrow morning to get a recall issue fixed. doors be flyin open when i'm driving. this weekend lookin like a polished turd already
Aviv R. @BlueMi68
Reported 2021-05-14 15:39:40
@TMobileHelp the iOS App giving me an error. I contacted support twice and they keep asking me why I would like to access the app instead of fixing the problem. https://t.co/s6u9Gh1U5u
Jasmine Bouabid @BouabidJasmine
Reported 2021-05-14 15:22:48
@Bandit8608 @TMobileHelp In my honest opinion, I think there's a good chance, I suggest you reach out to globalkingsecurity on Instagram they helped me solve the problem to my account initially, So that's pretty much the only viable option you've got amongst others. I hope this helps.
R_Bracks_2121 @A81Bracks
Reported 2021-05-14 15:22:32
@TMobileHelp @MikeSievert No. I need someone who will fix this. Not tell me they’ll work on it. I just spent 2 hours in the store that the sale was made. 3 hours on the phone yesterday and several phone calls prior.
Stephen Willbee @Stephenawillbee
Reported 2021-05-14 14:54:30
@tmobile why does it take an hour to try and fix the email you all messed up on my account?? Then still not get it fixed?????
Sam Canestra @RuthlessRhino
Reported 2021-05-14 14:32:05
Teamwork. #DEALday #syncuptrackersale these guys wanted their chocolate fix. They earned it! #ecp #TMobile @John_Dief @NEJimInman @edelk21 https://t.co/4C4Ogxu9Qn
Herman Nerdman @HermanNerdman
Reported 2021-05-14 14:30:52
@adam_tajyar @NevilleRay @TMobile Tmo has mmw - they just don't market it bc, like Verizon that markets the **** out of it, less than 1% of customers get it... Vz touting those speeds like they're a regular thing instead of a <1% thing is the problem
Rich Smith @rsmith8952
Reported 2021-05-14 14:26:41
@TMobileHelp @TMobileCFO Hate to say this but got answer from asking for me to send DM. Have no idea what she means by DM. This is problem with T Mobile. Yesterday got text to call a number in orderto keep my Sprint 55+. Call and no one had any idea what I was taking about. Does not instill confide
SamL @SamLNJ
Reported 2021-05-14 14:11:43
@MikeSievert @TMobile Can I get an Sprint account issue resolved? I called many times now and getting a lot of back and forth. The only thing I can think of now is to port out and then port back in to get it corrected.
KLJ @_inamik
Reported 2021-05-14 14:04:26
Idk what TMobile got going on rn but they need to fix it!
Gus C. @TheOneNonly_G
Reported 2021-05-14 14:03:33
@sprint @TMobile Worst CS of all times. I finally moved to AT&T. Sprint offered me free IPHONE 12 Pro max but they wanted $300 down for each phone and a monthly payment? So Where's the free part?
Rahul @BayAreaBiker
Reported 2021-05-14 14:00:38
After investing in his career, then a liquor company, @VancityReynolds also invested in @Mintmobile.
Seeing its ad, thought of checkin 'em out. After seeing that green ball (is that a reminder of #GreenLantern days?) jumping up & down for few minutes, I gave up.
sarah richardson @sarahrichards21
Reported 2021-05-14 13:50:54
So I can never send photos to my husbands phone since switching to @TMobile , he always had android and I have always had Iphone and never had a problem sending or receiving messages and they say I have to turn off wifi anytime I send a message to an android. Wtf is this ****
Robb Nault @robb_nault
Reported 2021-05-14 13:17:13
@TMobileHelp 20 minutes to send a 2.9mb pic through email-- when will you fix the service here??? Still waiting for 1 more pic to go through has been in outbox for 25 minutes
Patrick Hedger @PatHedger18
Reported 2021-05-14 13:06:44
The Sprint/TMobile jobs issue is an example of the old Milton Friedman shovels & s****s story: "Oh, I thought you were trying to build a c****. If it’s jobs you want, you should give these workers s****s, not shovels!"
Also an ominous sign for antitrust. https://t.co/is1TFqaFb9
BUT WHO ASKED YOU @respectfullytho
Reported 2021-05-14 13:05:05
@MikeSievert needs to contact me for not one supervisor at @TMobile could fix my issue because the issue was done by a out of country rep in which they cant access info on. That’s Barbaric and unacceptable
BUT WHO ASKED YOU @respectfullytho
Reported 2021-05-14 13:03:40
@MikeSievert I’ve had T-Mobile business account. 4 years the current situation I have with @TMobile has gave me such a head ace that only @Verizon can fix you guys have people in different countries giving false names for record keeping and also not detail notating accounts
KCI Wireless @kci_wireless
Reported 2021-05-14 12:45:12
Come down to the Boerne location at 1375 S Main St Suite 205
@VisitBoerne and see the Great Sara Perew (Retail ***istant Manager) and her team ! #customerservice #tmobile #5g #magenta https://t.co/xpzRj0LZys
Ricky D. Key @rickydkey
Reported 2021-05-14 12:43:07
Public Service Announcement:
@googlefi "Unlimited" is not unlimited. The data service is not usable when throttled down to 256Kbps. @TMobile will throttle down to 1.5Mbps which is usable.
#Facebook #cybersecurity #Google https://t.co/UxvKi3XbET
Robert Hout @rob_hout
Reported 2021-05-14 12:41:47
@cody_bunch @Ubiquiti I have a netgear mobile kit with a #tmobile SIM for situations when my main is down. It can seemingly handle all my web conferencing as well as two kids in remote school without issues.
The Mac Geek Gab Podcast @MacGeekGab
Reported 2021-05-14 12:34:42
Three of Our Current Sponsor Deals:
@Mintmobile Phone Coverage for $15/mo.
Find it at: https://t.co/DV39if3bB5
@expressvpn Get Three Months Free at: https://t.co/tcSjnoS8fG
@iFixit $10 off your next $50 fix at: https://t.co/Q6NtuLkHTo
https://t.co/PApykvM2nJ