Kathryn Brookshier 🎙 @kbrookshier
Reported 2021-07-23 11:33:33
The #UX, #CX, and #CS teams at @TMobile floored me with the best customer service call. Easy handoff to a human, coordinated handoff between triage and tech, recognizing software from another company (Apple) and walking me through steps to fix the issue that was new to us all.
Fallon P @FallonP9
Reported 2021-07-23 10:40:08
@boostmobile how many network errors and bbb complaints does it take for yall to fix the problem
Reported 2021-07-23 10:30:47
@MsEcuaMarla @TMobileGear I haven’t been on it in a couple weeks. My problem with the website is that every time I log on to it, it makes me buy stuff. Lol. 🤣🤣🤣
💥Diehard Donna💥 @drdonna212
Reported 2021-07-23 10:28:52
ALERT! Despite @TMobile's pledge to stop donating to the 147 Republicans who voted to overturn our democracy, new FEC filings show donations to PACS tied to some of them. That’s a broken promise! Tell @MikeSievert to keep their word & #DrainTheTraitors: https://t.co/GzIxbWMYZD
Joseph Thompson II @JosephT69750618
Reported 2021-07-23 10:27:13
@Mic****eBirdso5 @TMobile Mic****e I’m feeling your profile pic! Hopefully down the road you’ll tweet out more pics of yourself
Dexter Mobley @Dexmo
Reported 2021-07-23 10:19:48
@TMobileHelp I'm a sprint customer trying to get tmobile home internet - your call center for new service is reading from a script and not helpful at all, looking to rather lose me as a customer than try to help, what can you do to fix this situation?
Trish Sutter, PMP @TrishSutterPMP
Reported 2021-07-23 09:26:30
@sprintcare @TMobileHelp And here we are right now and again my pages won’t load and I still have two bars fix your towers! #romeo #michigan https://t.co/MTOfgTljYX
📚 j e s s i c a . l a u r e n 💻 @thinkteachtype
Reported 2021-07-23 08:40:25
Counting down to back to school!🍎
My @amazon cl***room wishlist includes cleaning items, books and PBIS incentives and rewards for 6th graders.
#mglit #clearthelist #clearthelists @TMobile https://t.co/98FvE6MQRg
Reported 2021-07-23 08:25:52
I could stream #ustvgocnbc if my internet provider would stop castrating my download speed all the way down to a few #Kbps that is about as useless as the 12 teats on a boar hog...
Right @TMobile 🙄
Reported 2021-07-23 08:11:51
@JustinKappLogos @TMobileGear I’m also having the same issue!!
Reported 2021-07-23 08:08:35
@Mintmobile That whole devil commercial creeps me out. I have mint and pictures won’t go through sometimes which is important when I send my husband the grocery store. So, that’s a problem
Dr. Roy Schestowitz (罗伊) @schestowitz
Reported 2021-07-23 07:46:53
● NEWS ● #Techdirt #Internet ☞ The Government 'Fix' For The #TMobile Merger Continues To Look Like A Convoluted Mess https://t.co/wSPPGhUkup
Trading Technologies @Trading_Tech
Reported 2021-07-23 07:42:03
Market view on #TTMobile: Stocks are up and bonds are down. Crude and and gold are lower. USD and bitcoin are higher.
#ES_F #ZB_F #CL_F #GC_F #DX_F #BTC https://t.co/ZD8JzRZmUh
Benedict Christen @SnoopADupps
Reported 2021-07-23 07:31:00
@JohnLegere @CentralParkNYC As a fan of what you’ve done as #CEO of @TMobile I was upset to learn that you were stepping down. Last August when my father p***ed away, I realized that our time with our family and loved ones can’t be taken for granted. You lead by example as a dad and businessman. 👏
Reported 2021-07-23 06:48:58
Are you are still ***igning tasks through email, on the phone, or in person while your colleague is writing them down on paper?
Then it may be time for you to rethink how you delegate.
#taskdelegation #delegation #personalcrm #outfluenceapp #meetin #bestmobileapp @outfluence_app https://t.co/dQCw33OcP0
Reported 2021-07-23 05:48:25
@IGN @Ubisoft @UbisoftMobile Maybe you guys should read these comments and stick to console games? Maybe we see the shut down of Ubisoft cuz the games you all keep makin, no ones asked for? Maybe you get your heads outta your *** and stop makin everything about cash grab...
Reported 2021-07-23 04:39:54
@TMobile how do i fix the trackpad on lg wing?
Reported 2021-07-23 03:12:19
2/2 they can fix me but all the changes won't go through until the next billing cycle. Can you help me get swapped to our company discounts @TMobileHelp ?
Reported 2021-07-23 01:52:05
Hey @TMobile how's about you fix the lacking 5G in Oregon please.
Reported 2021-07-23 01:09:08
@TMobilePark @SeattleKraken @Mariners Scott s has to he is one of the worst Manager. They wrre only down by two runs and that loser will not take out a pitcher he rather lose tbe game than take out a pitcher .I am sick of him lose game for us
Zhander Fiesta® @ZhanderFiesta
Reported 2021-07-23 00:18:43
@TMobileHelp Okay I’m on the line right now with your tech and they can’t understand the issue.. now they wanted me to get transferred to a customer service representative.. this is the 6 representative that’s I’m dealing with for 10 hours today. Very disappointed and very dissatisfied 👎
Reported 2021-07-23 00:00:24
I am extremely ****ed at @TMobile I went in with a problem with my phone and being able to use 5g *at all* and spotty LTE usage and was basically told "That sucks" they didn't even enter my number so I didn't even get a survey to fill out. Lost my business.
Reported 2021-07-22 23:28:18
@rob22393314 @MetroByTMobile In-store only isn't the issue, Metro phones are not sold online. But why is the in-store only iPhone 13 Mini deal listed on the Metro site so much worse than the one described in yesterday's press release?
Zhander Fiesta® @ZhanderFiesta
Reported 2021-07-22 23:25:19
@TMobileHelp @TMobile .. I’m in the phone with Business Representative but they hang up on me 4 times today. It’s like no one wanted to help me just because the issue is complicated.
Alan R. Cordray @ARCordray
Reported 2021-07-22 23:10:34
@MikeSievert @TMobile T-Mibile sucks. I would not recommend it to anyone. I can't even make calls. No signal, No service. Didn't have that problem when I was on Sprint. Had to buy a new phone to be on your network. My Sprint phone would not work on your network. Now I have a new phone and no service
Michael Ventura @MichaelVentur15
Reported 2021-07-22 23:09:31
@MetroByTMobile is the online payment down and the cell app down trying to pay and I can’t
Josh Taylor @Jaet1982
Reported 2021-07-22 23:02:04
@TMobile this is my current speed. I'm in Lake Buena Vista Florida. Is there a known issue? https://t.co/8Ra0nowgOX
Reported 2021-07-22 23:01:10
@Gravityzero1 @crowder @Mike_Katz @Speedtest @TMobile It does but that's the problem about graphs like this with no information. They just say 'wow look at these numbers it's so impressive' without giving context. How many people tested their speeds? What locations? Etc. It makes the graph pointless.
Searching for a Better World @lellingw
Reported 2021-07-22 22:50:26
@deglimuses @TMobile I’ve used mine I had an iPhone 6 which was a model that had a problem with touch disease. Got a brand new phone. I cracked the screen on my XR and got a replacement for $29. It really helps. With the new promotions you might have to get it. T-Mobile has a good one right now
Morgan Adams @MorganA06224783
Reported 2021-07-22 22:38:09
Are there towers down? In Danville IN
Iris Welch @iriswelch
Reported 2021-07-22 22:06:06
@TMobileHelp Thanks Tanya ..... now I just wasted another 20 minutes without a response to my issue. This is hurtful and mean to just ignore a longtime customer. I am angry! The issue should be sol quick and easy to correct.
Reported 2021-07-22 21:53:33
@boostmobile Okay will do PM now
Reported 2021-07-22 21:47:48
@rabiasquared I was in my 30s before I realized that the "Batmobile" my brother and I pedaled up and down the driveway was just a car with Batman stickers on it.
Reported 2021-07-22 21:34:32
Is tmobile broken or is it my phone?
Reported 2021-07-22 21:26:52
@bootydust17 I have phone problems! My company pays for my phone and the boss just switched to TMobile the other day. Problem is he got me a new phone as mine won't do 5g, and it doesn't get here until next week!! 😭
Kim Javins @kjavins120
Reported 2021-07-22 21:14:17
@TMobileHelp So to be clear. Because I solved my own problem. The lack of customer service and ignoring direct questions, Irene. I. will not be retrained. Is that correct?
Weed and Wrestling! Deeds not Words @swissin41
Reported 2021-07-22 20:52:56
Made it week one, with no Comcast Xfinity cable or Internet. We made the switch to @TMobile Home Internet service and @Sling for our cable fix, and we feel we've gained in the end not just with saving over 200 a month but also having better tv channel choices.
Rob's Tech @RobJoh92
Reported 2021-07-22 20:47:37
@MikeSievert Fix metropcs man my internet has been really crappy idk if tmobile got slow or what I've been back and forth between tmobile and metropcs metro use to be just as good now it's worse
julio nieves @GrownmanJulio
Reported 2021-07-22 20:42:21
@NevilleRay @TMobile @Speedtest No way T-Mobile has been the worst service experience I ever had. Connection is horrible and having 5G is almost pointless. Verizon gave me way better service. You guys take forever to fix things. Not worth the money at all.
Reported 2021-07-22 20:32:45
@TMobile What is the problem with the 5g service it sucks
Brandon Worley @WorleyBranape09
Reported 2021-07-22 20:27:52
@MikeSievert @TMobile @Speedtest Man been a customer with you for 10 plus years and I can honestly say the internet i have on my phone is the spotist thing I ever had. Have note 20 plus and my internet always slows down to a crawl and sometimes is non existent. Be nice if you all would stop slowing my service.
LøneR. 🚶🏽♂️🖤 @campaignbg
Reported 2021-07-22 19:50:17
y’all might as well shut y’all **** down @TMobile weak *** service
(5g) 📶caffinepwrd @caffinepwrd
Reported 2021-07-22 19:34:31
The service maxes out at about 100mbps download and 40mbps upload. It slows way down during prime time. #tmobilehomeinternet
Fuckery Afoot @AfootFuckery
Reported 2021-07-22 19:24:23
@MetroByTMobile The service is down with my phone... I don't get it.
Christopher Sullivan @Christo98824668
Reported 2021-07-22 18:49:38
@TMobileHelp You can't help is been 2 months just let me go why would you shut down the Sprint towers
Reported 2021-07-22 18:38:18
@TMobileHelp is service down in Indiana
Joshua A. Durham @CPTN_HARKN3SS
Reported 2021-07-22 18:31:10
So much for unlimited premium data on @Tmobile magenta. I’m being throttled down to appends so damn slow I can’t run a speed test, and this tweet will probably take 5 damned minutes to post.
Zoombezi Bay @ZoombeziBay
Reported 2021-07-22 18:30:09
As the ☀️ goes down on July 23, guests can enjoy extended park hours and a DJ mixing tunes. Select attractions will be open while a family-friendly Dive-In Movie plays on the jumbo inflatable screen at the Wild Tides Wave Pool until 10 p.m. Summer Nights is presented by @TMobile. https://t.co/oL2MgWUYX0
Reported 2021-07-22 18:21:41
@TMobileHelp @MikeSievert @TMobile Service has been restored back to where it was prior to this whole ordeal. I don't like how ugly I had to get about this, but it should never have been a problem to begin with. Hopefully whoever decided to do this project without failover has learned from it.
Ayn Smidmore @greweler
Reported 2021-07-22 17:25:45
@TMobile 20 minutes from my home where I get 0 reception , it’s called work but T-Mobile makes it remote and ur horrible customer service , no more boosters anymore which would have helped the problem ….. I’m not spiteful just saying buh bye