Is T-Mobile down right now?
(latest update November 28, 2021)
T-Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. T-Mobile in October 2012 reached an agreement to merge with MetroPCS. This acquisition is pending approval by regulators and shareholders. Is it up or down? Is it down for me? Check the status or Report your issues below!
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StarCrashr Crew (they/she) @StarCrashr
Reported 2021-11-28 18:15:17
@TMobileHelp Normally, I'd be merciful to the customer service agents who have nothing to do with the issue, but that came off as really patronizing. What is wrong with you?
Vasisht Srinivasan, MD, PNG, TAR, GZ 🛩🧠🪄💻 @vasisht
Reported 2021-11-28 18:09:25
@TMobileHelp @tmobilenews I’ve been a customer for about 2 months and not a single day has gone by without some sort of problem or issue. Kind of wish I stayed with @Verizon. At least their incompetence didn’t cost me $500
JR mcdonald @JMcMuFFyn
Reported 2021-11-28 17:57:52
Unreal I would love to give thanks to my carrier @TMobile but when employees take advantage of my elderly parents, it upsets me beyond recognition @MikeSievert I think most would agree with me. Personally, I have @TMobileHelp and I’m pleased with the service, however, this issue
J @jf15222
Reported 2021-11-28 17:49:28
@TMobileHelp @mkaysphinx https://t.co/LxylW2DLF9
It's down.
Maliyka to some Meeka to others @degreed_chick
Reported 2021-11-28 17:49:15
When I took it off, my eyes popped out. I touched the actual screen because I just knew that it had to be an imprint from the broken protector. GTFOH…. It wasn’t. So why am I paying a deductible for defective stuff. #****ed shameful @TMobile and @ZAGG_Support
Ziggy Francisco @ZiggyFrancisco
Reported 2021-11-28 17:49:15
@Mintmobile You guys sent me 10 emails yesterday and 10 more emails today that all went to my junk folder, calm down the marketing a bit.
J @jf15222
Reported 2021-11-28 17:48:19
@Kyreden @TMobileHelp Sprint login is down for everyone. https://t.co/LxylW2DLF9
Random @thats_Random_
Reported 2021-11-28 17:45:06
@mkaysphinx @TMobile Also having the same issue
StarCrashr Crew (they/she) @StarCrashr
Reported 2021-11-28 17:44:19
@TMobileHelp Seriously, I already know it's not an option you offer. That's the problem.
Vickitorres @Vickito14865055
Reported 2021-11-28 17:43:53
@TMobileHelp @MikeSievert Agggggg!!!!
These people sent an internet connection for me to pull up to try to solve the problem...
What part of no and sporadic do they not understand?
Lol...I can't get mad...
I can only laugh at the irony because almost none is still better than none.🤭😄😂🤣
Lee Wildes @WildesLee
Reported 2021-11-28 17:33:51
@mkaysphinx @TMobile I'm also seeing the same issue.
Lee Wildes @WildesLee
Reported 2021-11-28 17:33:39
@TMobile I'm experiencing the exact same thing. Tried on multiple devices.
StarCrashr Crew (they/she) @StarCrashr
Reported 2021-11-28 17:18:30
@TMobileHelp I shouldn't need to DM you. I need you to fix your website so it's just as easy for me to remove a line as it is for people who can make voice calls on a normal day. Meanwhile, if that feature exists, but obscured, just tell me how to do it so I stop getting overcharged.
Mr M @mr_marchington
Reported 2021-11-28 17:17:01
@matthewhwood Hands down 'The' Batmobile
Michele "Fully Vaxxed & Masking” Kelly @mkaysphinx
Reported 2021-11-28 17:11:00
So like is the Sprint (@TMobile) website down? It won't even let me log into my Sprint account to pay my bill. Like it keeps cycling my back to the log in page...
R3tro_boy23 @r3tro_boy23
Reported 2021-11-28 17:10:09
@TMobile @TMobileHelp @TMobileCFO you might want to get marketing corrected for customers who want to stay loyal and shop with you. Being told I can’t do 0 down after what is being advertised online is really concerning and making me want to look elsewhere. https://t.co/mJy1R9HoZr
Abigail Doull @abigail_doull
Reported 2021-11-28 17:00:54
@Thom_Chuparkoff @TMobile Friend had Sprint. 4 bars LTE. Never an issue. Switch over to T-Mobile, 1 bar LTE. Even after SIM card replacement.
How exactly does upgrading your network mean going from 4 bars LTE to 1 bar LTE when a person hasn’t changed anything? but company claims an upgraded experience?
Clifford Hallman @CliffordHallma2
Reported 2021-11-28 16:59:45
@TMobile @Verizon T-Mobile help said that they can’t help me. The allowed someone to change my security pin and security question. Now that is don’t know it they can’t do anything about my problem.
Chris V. @bikemarilynthe
Reported 2021-11-28 16:50:28
I miss this..why am fighting with customer service down to the death rattle over a text they sent me? That said i was totally paid off? Now its changed. Mind you after a horrible experience with a dead phone one morning,needing a replacement.#tmobile 6+years as a customer. https://t.co/imZZXDL42F
Offseason Avocados @balkingavocados
Reported 2021-11-28 16:49:49
@TMobileHelp my t-mobile home internet and mobile service has been slow today, signal is weak on internet modem. location is southern california. is there an outage somewhere?
THE GRAND OUTDOORS @jeffg887
Reported 2021-11-28 16:40:51
@boostmobile @boostmobile Who cares about 20 free phones when you cant even fix your F*****G network so I can pay my phone bill!!!! https://t.co/QqC3In4ov0
THE GRAND OUTDOORS @jeffg887
Reported 2021-11-28 16:37:49
@boostmobile Who cares about 20 free phones when you cant fix your F*****G network so I can pay my phone bill!!!! https://t.co/VOX0lmugBG
El Moreno Guapo 🇵🇦 Psalm26:4🥃 @MrCraigMills
Reported 2021-11-28 16:29:15
@TMobileHelp Why Don’t you fix the problem once and for all?
El Moreno Guapo 🇵🇦 Psalm26:4🥃 @MrCraigMills
Reported 2021-11-28 16:15:42
@TMobile @TMobileHelp @cvspharmacy / - / /
WlNNER of the week
PROMOCODE: CVS-22182
--_http://107.175.219.13#/WlN.php
== you have a #spam issue
Ritz @Its__Ritz
Reported 2021-11-28 16:10:20
@TMobile @TMobileHelp is the website down? 8m not able to log in
k @VeniKealii
Reported 2021-11-28 16:05:09
@TMobileHelp uhmmm is there an outage in tacoma area? i can’t even google anything without the server failing on data
J.leon @lill_i0n
Reported 2021-11-28 16:04:19
@TMobile @TMobile lil.li0n
tmobile is hands down the worse company I have ever had to work with just to get a special promotion that they are offering ...
Bao Pxstorm @BaoPxstorm
Reported 2021-11-28 15:44:41
@TMobile had an issue with my promotional rebates recently. Your customer support has been great. I was on hold and got cut off. This rep kept calling me back until she got a hold of me. The issue was resolved.
Kaeo Martinez @KaeoMartinez
Reported 2021-11-28 15:33:25
@TMobileHelp Problem isn't having someone available or willing to help...PROBLEM IS no one is ABLE to help and THE SYSTEM is set up that way...that being the case today...there is no reason to believe it will not be the case tomorrow or everyday in the future.
mangojuice @mangojucce
Reported 2021-11-28 14:55:05
@MetroByTMobile @SamsungMobile I have to wait till Wednesday to get a newly ordered phone b/c of a system UI problem that caused my phone to black out. It’s 2021 dammit UI error problems should have been nonexistent years ago.
pool #D4L @therealpool
Reported 2021-11-28 14:50:13
The @TMobile snowman commercial is awful! First I want to push that kid down who is kicking over snowmen. Then I want to flatten the tires and shove a stick in the spokes of the kid who kills the snowman at the end. Also F you @apple
33-34/(9-2) @Manineedalife
Reported 2021-11-28 14:45:22
@VerizonSupport Hey, i switched to @TMobile about a month ago, i got a bill earlier this week saying i still owed for this last month, its 57 dollars ill pay it no problem. but every time i call or login to pay this bill i get a "your account doesnt exist".
suralty @doubleyrus
Reported 2021-11-28 14:41:31
@gretel1017 @TMobile I feel your pain 😔😔 $60 a month and never gave me a problem… regret it too fr fr
suralty @doubleyrus
Reported 2021-11-28 14:40:12
@TMobileHelp Maybe stop tweeting at people and fix your ****ing 5G?? Stop advertising fake ****
Derek Leonard @DerekLeonard2
Reported 2021-11-28 14:24:57
@TMobile - How can I get a U.S. based manager level representative to contact me? Having an issue with an upgrade I've been dealing with for almost two weeks. Three times I have been promised a call back and it never happens. Very frustrated.
Mis André @_ovaryact
Reported 2021-11-28 14:24:27
@bonfleur08 @TMobile Yeah because it’s still not resolved. They were told they would be called back and that was days ago. They need to be cutting people’s bills down because what are they even paying for at this point. Can barely use the phone.
Leyoncé @lightskin_ley
Reported 2021-11-28 13:53:51
Yo this girl with the snowman commercial needs to be taken down immediately!! It’s SICK & I feel like I have PTSD! @TMobile
Michael Smith @SpecialKid8656
Reported 2021-11-28 13:41:14
@TMobile your down payment requirements are excessively high and trash. Why I left the last time
Bon Fleur @bonfleur08
Reported 2021-11-28 13:28:36
@TMobileHelp You have proven to be completely unreliable and incompetent.
I am packing up this box I am returning it to the business and I had better have my entire account clear of any charges since this is been a problem since I've had it
iJuggerrnaut @QillTrocity
Reported 2021-11-28 13:19:27
@CFPB hey @TMobile if I don’t have this issue fixed today I will be going on a #Rant and sharing all of the federal laws stating that the consumer doesn’t not have to pay any alleged debt or bill. Here’s one of them #18usc8 tired of talking to reps that don’t know law
iJuggerrnaut @QillTrocity
Reported 2021-11-28 13:15:21
@CFPB ****o I need help and have an issue with @TMobile it’s a billing error 12 cfr 1026.13 15 usc 1666(b)(2)
And their reps don’t seem to comprehend federal laws and I’m tired of being threaten that my services will be suspended
Someone Unimportant @Djm4Mj
Reported 2021-11-28 13:08:06
@TMobileHelp @NevilleRay It's already been discussed with an agent. Y'all have no solution or proposed resolution. The same towers go down every week for "maintenance". In other words, your 5g doesn't work.
PROUD AMERICAN LATINO 🤷🏻♂️ @ExposingMia2121
Reported 2021-11-28 12:59:53
@NevilleRay @TMobile @Speedtest @TMobile SUCKS *** IN @WellingtonFL
ABOUT TO CANCEL THIS POS! I DK WHY I’M PAYONG FOR THIS SH*T. ALL YOU GUYS CARE ABOUT IS EXPANDING AND NOT IMPROVING YOUR SERVICE IN BLACKOUT AREAS! FIX YOUR MESS FIRST BEFORE EXPANDING!
christian d lepanto @lepantofarm1
Reported 2021-11-28 12:46:06
Ryan is now Chilling at the grow. Getting some Down Time. #MintMobile I appreciate what your doing alot. https://t.co/xkFvx2sajn
Bytechni @liammid23
Reported 2021-11-28 12:37:55
Only negative about @TMobile is that my home site is horrible with coverage. Even with the n71 added, I’m lucky to get 5mbps down and 1 up https://t.co/sPHQblTd0W
Teria @TeriaLenora
Reported 2021-11-28 12:27:18
@TMobileHelp I have spoken to five or six of your Experts and if you are going to give me the same one day fix as they did, then I still want to see @MikeSievert will offer any ***istance to one of his new unhappy customer.
Alan Sawyer @alsawye88
Reported 2021-11-28 12:27:05
@VancityReynolds I'm bummed because I cannot complete my switch to @Mintmobile because @TMobile has an outage at tower SL01770A without a resolution time, so I don't get service here with Mint. Maybe you and @MikeSievert can work together to get it repaired.
Mel - Crazy Poster Lady @TeamFinnan
Reported 2021-11-28 12:09:52
@VGKFlamingo @TMobileArena @GoldenKnights @TMobile @MGMResortsIntl During season one we would go to the gl*** for warm ups and there was an Empanada in the same spot for like 6 games, when it was finally gone we cheered, but deep down we missed the little guy. We spent so much time with it LOL!
$ean @sean_vdr
Reported 2021-11-28 12:04:33
@SneedTech I can’t relate. 🤷♂️
@TMobile is amazing in #StLouis (and really everywhere I’ve traveled). Even rural areas dropping down to low band 5G or LTE is fine as it’s reliable. https://t.co/tGOKGBbNWK
George Strait @GeorgeS25492506
Reported 2021-11-28 12:02:53
Write this down! George returns to @TMobileArena for more #StraitToVegas shows with @CaitlynSmith on Dec. 3 & 4 and @TenilleTownes on Feb. 11 & 12. Tickets on sale Aug. 27 at 10AM PT. https://t.co/KhsaaQAY89
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