Is StubHub down right now?
(latest update October 16, 2021)
StubHub is an American ticket exchange and resale company. It provides services for buyers and sellers of tickets for sports, concerts, theater and other live entertainment events. Is it up or down? Is it down for me? Check the status or Report your issues below!
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StubHub Problem Reports
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Nick Osborne @nozborne
Reported 2021-10-16 18:52:32
@TeamStubHub @StubHub you charged me for tickets after the app said āthere was an issueā on several attempts. Got our tickets somewhere else. You need to fix this ASAP
Kimiko @Kimiko_CM
Reported 2021-10-16 18:39:19
@StubHub I have an event thatās in 2 hrs & I still havenāt received my tickets. Iāve been on hold with you guys for over an hour waiting for someone to pick up. I need my tickets ASAP or for someone to reach out and help me with this issue so I can make it to the concert on time.
allyne š H TODAY @idkwitchrry
Reported 2021-10-16 18:30:16
@emxlytpwk I donāt bestie :( tru stub hub maybe have prices gone down
Presley White @presley177
Reported 2021-10-16 18:18:36
@C_Kish @StubHub Following for a similar issue. Hope you get through!
Candice Kish @C_Kish
Reported 2021-10-16 18:08:31
Iām getting to hour number four of trying to resolve with an issue with @StubHub for a game that now starts in 50 minutes. Unreal.
Wretch Scarred @sketchcards
Reported 2021-10-16 16:07:14
Advise help ā¦ whatās the cheapest I should expect a Braves (League Championship Series) ticket to go for tonight? Over the last 24-hours StubHub has dropped from $93 to like $70 (for standing room cheap tix). I want to go if yāall think tix will get down to like $40 by 8:00pm.
David Dollar @davidldollar
Reported 2021-10-16 15:41:16
Pray you donāt have a problem with your @StubHub order. Youāll never get it resolved by their Customer No-Service!
David Dollar @davidldollar
Reported 2021-10-16 15:37:04
@TeamStubHub You ended my call without resolving my issue. You have my phone number, why donāt you call me back? Pathetic!
David Dollar @davidldollar
Reported 2021-10-16 15:31:22
@MeeshLynne @StubHub I was on hold for over an hour. Finally someone answered. 20 minutes trying to fix problem, the call went silent. Disconnected 5 minutes later. @StubHub customer service is horrible!
Richard Ricondo @RMRicondo
Reported 2021-10-16 15:28:26
@StubHub I'm having an issue with my ticket order. Can you ***ist immediately? I have tried to contact over the phone and through DM, but no response.
David Dollar @davidldollar
Reported 2021-10-16 15:23:20
@StubHub Hey StubHub, you give new meaning to bad customer support! I spent an hour on hold. Finally someone answered, and after 20 minutes trying to figure out what was wrong, the call went silent - 5 minutes later the call dropped. Still no resolution to my issue. Terrible!!!!
Meesh @MeeshLynne
Reported 2021-10-16 15:09:56
@StubHub I have an issue with an order for an event tomorrow. I think I'm being scammed. Been on hold almost an hour. Just wondering if anyone is going to pick up? What are the wait times right now? https://t.co/riQfKmxW6l
WrestlePlanet š½ @WresPlanet
Reported 2021-10-16 13:47:53
@NSpares Looking for 1 ticket for Spurs game.
Got let down on @StubHub as the seller didn't send the tickets. š
Eli Ewing @EwingEli
Reported 2021-10-16 13:22:17
@_TRAV23 Fwiw, I almost exclusively buy tickets through StubHub, and I've never had a problem. The app is super easy to use. Highly recommend.
Gabby Santoliquito @gabbysanto
Reported 2021-10-16 13:13:57
How is every ticket company not compatible with Apple Wallet by now?? Trying to log into a separate app causes just as much of an issue as trying to get them to load on a website
Looking at you @StubHub š
š¤š¼Weāre not waiting forever to get into @steelers game tomorrow night
Tracy Dailey @TracyInNC
Reported 2021-10-16 11:23:49
@StubHub Please help
Lanie Sligh @Lanebrieee
Reported 2021-10-16 11:22:41
Hey @StubHub can I please get my credit OR a refund from my cancelled @garthbrooks concert?! I bought these tickets in 2019. I was supposed to get my money back on the 5thā¦itās the 14th! PLEASE FIX THIS!
Scott Sprouse @HvilleScott
Reported 2021-10-16 10:03:51
@TeamStubHub I sent you a DM last night about an issue for an event tonight. Still no response. Please help.
alyssa TODAY @wsugarry
Reported 2021-10-16 09:56:55
tickets are going down on stubhub the seats are pretty high up https://t.co/BlSndQkrd2
į“®į“±Heatherā· ķ¤ė š§š¦š @mickeyrandy3
Reported 2021-10-16 07:18:32
@JinHitEntJP replacement tickets; issue you a full refund of the purchase price you paid on StubHub (including any fees and shipping/handling charges); issue you a partial or full credit for use on a future purchase. StubHub may require that you return the tickets you received.
WarriorMomāļøš» @_Rogue_Sunflwr
Reported 2021-10-16 01:35:59
@Perfect2321 Honestly, a last minute purchase from TM. I still paid less than what the extortionists sell their crappy upper level seats for on StubHub. Problem is Iāll NEVER be able to see a concert any other way. Guess I have a new, somewhat pricey vice. Not ashamed!
OxBigg @BigWolfe1
Reported 2021-10-16 01:35:15
@StubHub Having issues with the website. Trying to get tickets for the Braves and it just shut down. Is it you or me?
Uncle MAUI @UncleMaui
Reported 2021-10-15 22:01:48
Anyone else having an issue accessing their tickets? Come on @TeamStubHub, do better. And answer your DM that you instructed I send. https://t.co/3ItpqHLJH2
pidgey @ageofvirgo
Reported 2021-10-15 21:40:45
StubHub and SeatGeek are really the only reselling sites that give you credible tickets. Be careful buying from random people on Twitter.
edmmaniac.com @EDMManiac
Reported 2021-10-15 21:37:47
HEADS UP: Beware of those cheap EDC tickets on StubHub. While StubHub says they have āa fan guaranteeā their customer service is awful and you will experience long wait times in the event of any issues. Also itās extremely unlikely your issue/refund will be resolved before show.
Tim Macias @TimMacias
Reported 2021-10-15 20:41:30
Anyone else having an issue with the @StubHub website today?
Terrible at This @faulkamania
Reported 2021-10-15 20:27:45
I have never seen a website go down in absolute flames like @StubHub. I havenāt been able to successfully list a ticket within the first 10 tries in almost a year š
Jackie Kolgraf @jackiekolgraf
Reported 2021-10-15 19:49:15
@Never2Old4Muzic @StubHub Iām having this exact same issue for the same show. Were you able to get them to help you?
Suzšŗ āĢ½āĢ½š»šš @Never2Old4Muzic
Reported 2021-10-15 18:47:24
@KarenFrag @TeamStubHub resolved my issue. They reached out to the buyer and the buyer claimed them. Send them a DM. They helped me a lot!
Karen Fragola @KarenFrag
Reported 2021-10-15 18:24:42
@Never2Old4Muzic I am having the same issue. The buyer still hasnāt accepted my tickets for a show next week. How did stub hub resolve the issue?
Hot Dog @IAmHotDog_
Reported 2021-10-15 18:22:53
@StubHub big time trash. Payment processing down so two tickets Iāve been trying to get have gotten claimed. Rather shop with @TickPick. Less fees, less bull****
Blair. @hiblair
Reported 2021-10-15 16:57:12
Flyers tickets on stubhub have NOT GONE DOWN TODAY WHAT THE HECKIN HECK.
Suzšŗ āĢ½āĢ½š»šš @Never2Old4Muzic
Reported 2021-10-15 16:27:05
I take it back! Stub Hub Twitter support is awesome! I wish I did this days ago. Thank you for resolving my issue!
Danny V. @DTV89
Reported 2021-10-15 14:29:17
Skip the Stubhub fees ā¬ļø
Damon Putzier @DamonPutz
Reported 2021-10-15 12:10:53
@TeamStubHub How can I get help with an issue I've been having for a month? Please respond.
ā¾ļøPROUD Future Astros Host Mom ā¾ļø @_CCHooksHostMom
Reported 2021-10-15 11:06:46
There are still lower level Astros tickets for sale on StubHub. Section 107 are a great price. If you wait a little later, theyāll probably go down in price too. Youāre welcome!
David Arends @DavidArends97
Reported 2021-10-15 01:44:49
@SeveraLynch @Ticketmaster @StubHub Yea, so you're fine. Same guy just posted it on 2 sites. He'll take it down at some point
David Arends @DavidArends97
Reported 2021-10-14 23:48:45
@SeveraLynch @Ticketmaster @StubHub The same person has it listed on both sites. Once they see your purchase on SH, they'll take it down from TM
Joseph Rex @rex1616
Reported 2021-10-14 23:19:58
@Joshua_Newman Itās their ticket issue. Never been a problem til this year. Itās a complete **** show. Canāt sell tickets on stub hub. If they arenāt downloaded before you get there you canāt download them. Whoeverās idea that was needs to be fired.
Olivia @oliviarohrecker
Reported 2021-10-14 21:27:05
When you purchase tix from a seller that violated user guidelines and @TeamStubHub promised replacement tix a week ago but the supervisors at stub hub decide itās too expensive of an issue to fix 2 days before the concert. Do better. Absolutely foul.
Andy Cy @checkout4me
Reported 2021-10-14 21:03:30
i have no problem with this
two words : Shane Wright
and Cheap seats on Stubhub https://t.co/clR7MUgudi
Kevin Dockery @KevDock
Reported 2021-10-14 21:02:35
Thank you @StubHub for working to resolve my ticket issue. Actually calling a customer more than once. Even though it was @Ticketmaster 's fault. Of course Ticketmaster did absolutely nothing. Why should they when they're a monopoly?
hailey |-/ + @pandapineapples
Reported 2021-10-14 20:10:12
@FueledBy_Robin @TeamStubHub @StubHub i had this problem multiple times with stubhub a couple of years ago! iāve used vivid seats and seat geek both since then and have had much better experiences!
Tara W @TheTaraWalker
Reported 2021-10-14 19:45:31
@StubHub @TeamStubHub I have tried calling and emailing you about an issue since Oct. 1 I have not been able to get a hold of anyone. Please advise on how I can reach someone to help me ASAP. I have sold tickets and the event canceled mine.
Jason A Samson @jasonAsamson
Reported 2021-10-14 18:48:14
@StubHub- Almost 2 hour wait times every time. No email support. No chat support. And this is the 4th time Iāve reached out in as many weeks to try and resolve the same issue. Do better. https://t.co/SVoo4q8EvL
Anon @Anon02266659
Reported 2021-10-14 16:36:55
Do not use
@StubHub their website has been down for two days so I called to cancel a listing and was told by some Indian that itās non-refundable. I tried to explain, he said ānot their problemā
Anon @Anon02266659
Reported 2021-10-14 16:36:08
Do not use @StubHub there website has been down for two days so I called to cancel a listing and was told by some Indian that itās non-refundable. I tried to explain, he said ānot their problemā
TAGGS @johntaggs4
Reported 2021-10-14 16:16:25
@taytaggs313 @StubHub Ur profile picture is upside down
Glicia M. de SimƵes @SimesMde
Reported 2021-10-14 15:57:49
@ohhRUDITH @StubHub @TeamStubHub It really feels bad how your account has been locked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
Megan @m_leach15
Reported 2021-10-14 15:06:04
@StubHub better fix their damn phone and call center because trying for 3 months to get on the phone with someone for hours a day is absolutely ridiculous
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