Seth Green @supertonic3
Reported 2022-01-22 13:01:24
@StampsCom I'm trying to print a label but get an insufficient funds notice. There are exactly enough funds in my account to cover the cost. What's the issue?
Steve M @_Steve_McD
Reported 2021-12-29 12:05:09
@StampsCom Any idea who I would tell about a company that works with the @USPSHelp to enable print stamps at home. Currently an interface problem, refunds being denied. Company denies the problem unless pressed. Been happening since August 2021. No solution
Eric Hitzelberger @EHitzelberger
Reported 2021-12-23 10:54:06
@StampsCom Website is down??
Chi Duly @ChiDuly
Reported 2021-12-22 17:00:27
@StampsCom your website just ate my money like a broken vending machine, printed nothing - now asking me to fill out forms and ground mail my $10 refund request. hilarious.
Kyle Bowers @TheKyleBowers
Reported 2021-12-16 16:07:26
@StampsComHelp @StampsCom Changed their Windows 10 software so it automatically changes delivery addresses to all uppercase text except company names which are not changed. I've called support and they don't know how to fix it. They said the USPS made the change, USPS said no.
Pioneer Mobile @pioneermobile71
Reported 2021-12-15 10:31:16
.@StampsCom - website down?
Hellbound Skinny @AutisticIron
Reported 2021-12-10 01:03:03
Hey @StampsCom why does your service run like it has down syndrome? Can’t even log in to view my order history.
Kyle Bowers @TheKyleBowers
Reported 2021-12-06 15:03:07
@StampsCom @StampsComHelp The #Stamps desktop has started changing all addresses to all upper case even for companies that's name is specifically lower case. How do I fix this? Don't change my settings without my permission.
Dog Mom @myvegaslife1
Reported 2021-12-02 15:49:07
@ShipStation @shipstationhelp do the right thing and notify @Etsy that it was YOUR issue with recycled tracking numbers from @StampsCom on November 24 and not the sellers who shipped on time but are now dinged on Star Seller. You are messing with our livelihoods! https://t.co/VNs5BSyDr5
Dog Mom @myvegaslife1
Reported 2021-11-28 13:00:47
@sommerville_mc @USPS Same issue here. @shipsation uses @stampscom for their postage and this is a huge #smallbizkiller. Tracking numbers recycled from August and even as recent as two weeks ago are being given out to businesses. @uspshelp
Brian Kardon @BrianKardon
Reported 2021-11-17 09:23:55
In case you didn’t know, when you make an account with @StampsCom you can’t just print a shipping label. You get signed up for a “subscription”, and they charge your credit card every month. You have to scroll down to the fine print to discover this. Pretty scammy.
Reported 2021-11-10 17:00:51
lmao WELLL no matter how prepared you are, **** still happens.
https://t.co/yirLETByF0 won't accept my payments for postage/allow me to add funds to my account and their phone lines are down so I get to wait for an email back from support.... when? @StampsCom What's the dealll
💙 Lolo 💙 🏳️🌈 @loloatlarge
Reported 2021-10-29 14:30:15
@DesignationSix @StampsCom @legacybox @TivityHealth @Nutrisystem @southbeachdiet @SandalsResorts @WeatherTech @tecovas @pray @LandOFrost @Disney @hulu @Facebook one could not pay me to use any of the products or services that sponsor Tucker Carlson who is a traitor to the US. If you're not part of the solution, then you are part of the problem, if not, THE PROBLEM.
MonbebeMonday⁷ | Cheerleader of GR8 MBB Revolution @MondayMonbebe
Reported 2021-10-19 15:25:19
.@StampsCom why is ups sending me an invoice? Are your rates not accurate? (I used the scale that came with my acct & have never had this problem b4)
Reported 2021-10-19 13:11:43
@LLMCostumes @StampsCom Seconding pirateship. Super intuitive website, and you can pay directly from your card, no money loading needed. I've shipped probably over 100 packages with them and never had an issue
Haje 🔭 @Haje
Reported 2021-10-19 11:40:58
My favorite thing about getting snail mail spam from @StampsCom for a business that shut down in 2017... Is that I get to share the article about how https://t.co/YGoIGlzvP2 is one of the worst UX experiences I have ever experienced. https://t.co/y2vhQ3zZf0
Michael Carrubba ☕️ @MichaelCarrubba
Reported 2021-10-16 09:16:00
@StampsCom How do you close all weekend for customer service when your servers are down! Terrible customer service. 😡
Reported 2021-10-13 12:51:26
If you ever need to create a website, I don’t recommend @squarespace. Just spent over an hour on the phone with @StampsCom because new orders aren’t loading, only to be informed it’s an issue with @squarespace. Whenever we have issues, @SquarespaceHelp is useless.
Mutant League @theMutantLeague
Reported 2021-10-06 09:07:38
@StampsCom just admit that this 3 month “technical issue” which doesn’t allow users to make insurance claims on international packages is actually a calculated measure to limit us from recouping the gobs of postage $/merchandise which has been abandoned by USPS because of Covid
Spartacus Finch @jenandlaw
Reported 2021-09-29 09:42:40
@StampsCom the prompts, I hear about 30 seconds of dead air, and then it hangs up. Not real sure what you expect customers to do when there's a problem with your website that prevents mailing to a very public, highly used, and legitimate address.
Spartacus Finch @jenandlaw
Reported 2021-09-29 09:42:01
Hey, @stampscom, thanks so much for this email letting me know you won't be answering my request for help submitted through your "Contact Us" on your website. Problem is, I used that because when I call the "customer service" number, as you suggest in this email, I get through https://t.co/qGLLMsqrmh
Reported 2021-09-18 20:25:50
.@StampsCom ripped off my aging father. They said they would fix it, but the won't.
Silicon Strategies @siliconstrat
Reported 2021-09-12 14:21:57
And the award for worst customer support ever goes to @StampsCom.
Their email reply to me (about a week late IIRC), does zero to address the problem and begs me to pick up the phone and call them. https://t.co/Fg9vP2PG1i
John Miller @Johnjm2222
Reported 2021-09-03 00:31:37
@nerdygrrl @BigCommerce @StampsCom Hi. Did you ever find a solution to this issue? I'm having the same problem.
BigCommerce says it's a USPS issue, but no one from USPS knows anything about it.
Reported 2021-08-11 11:58:19
Absolutely love it when services I pay for just won't work. I've been having trouble using @StampsCom @StampsComHelp for months now. It will print one label with no issue, then refuse to print anything else for days.
Reported 2021-08-04 03:54:43
Well @StampsCom is broken again and I can’t ship because they can’t add postage to my account
Sue Faunt @somethinspecial
Reported 2021-07-08 17:09:38
@StampsCom Thank you for the latest update, it fixed my importing orders problem! Yay!
Thomas C. Bowen @thomascbowen
Reported 2021-07-02 20:13:35
Yo @StampsCom. Golden sponsorship opportunity here. Look at this guy with a popular podcast, he's hand writing address labels and went to the post office for stamps!
Ganso Hostil @HostilGanso
Reported 2021-06-26 01:57:13
@DesignationSix @LandOFrost @legacybox @tecovas @Disney @hulu @WeatherTech @SandalsResorts @TivityHealth @pray @StampsCom @ProcterGamble @amazon @KraftHeinzCo @Verizon The British government is openly saying that you can still get covid and transmit it if you have the vaccine. Variants are also a huge problem which the vaccine could be useless against. But sure thing half-wit, try to bankrupt a man pointing out some real issues experts mention
Debbie Reynolds @drvancouver
Reported 2021-06-25 10:46:25
@StandForBetter @mommamia1217 @Verizon @Facebook @StampsCom @legacybox @AbbottNews @Novartis @Uverse @Charter @comcast @dish @verizonfios @CoxComm @AlticeUSA @FrontierCorp @MediacomCable @CableOne Shut FOX down.
lizzi wood @blacksweatery
Reported 2021-06-24 21:07:16
STMP...Stamps.com. This why we don’t stay in trades over an earnings announcement...looking to gap down almost 50% at the open this morning.
J.A. Sutherland SciFi Books @JASutherlandBks
Reported 2021-06-22 15:44:21
@TheClarksTale @StampsCom @MorlockP The real problem is the @stampscom "preview" of the label utterly sucks so I couldn't see that they'd ****ed it up until it was printed. Pounds of international priority mail printed. So $200 of postage refund that's now pending. Had to buy more postage to actually print the 1/
Reported 2021-06-18 15:31:06
@chrisduce I’m down for this @StampsCom
15 Mins Late w/ ☕️ @rache_koko
Reported 2021-06-17 19:53:24
@StampsCom are you ever going to fix this 😩 its so annoying https://t.co/fCF92gg3jL
What's next? 👀😷🍸💚 @YahRetiredNow
Reported 2021-06-16 14:55:29
@DesignationSix @StampsCom @legacybox @TivityHealth @Nutrisystem @southbeachdiet @SandalsResorts @WeatherTech @tecovas @pray @LandOFrost @Disney @hulu @Facebook Wow... the quality of Tucker advertisers seems to have gone down quite a bit. I'm proud to state that I don't give any of these my business & it wasn't hard to do, but I will have to look elsewhere for those winter car mats I was thinking about. No problem!!
Reported 2021-06-14 14:46:01
@LoveMySwitches @nerdygrrl @StampsCom @ShipStation If you haven't yet, please be sure to report the issue to our Technical Support team so they can investigate and troubleshoot this with you! https://t.co/Mk72hXPzaD
Reported 2021-06-14 14:45:24
@nerdygrrl @StampsCom Sorry to hear this, Melissa! Please contact our Technical Support team to report the issue, and they'll help troubleshoot this with you. https://t.co/Mk72hXPzaD
Reported 2021-05-20 14:35:10
@StampsCom your registration site looks down and there's no easy way to contact someone on your site
Jair Reategui @jreategui21
Reported 2021-05-19 15:57:48
@StampsCom @StampsComHelp 7 calls, got hung up on twice and still cant find an answer to our problem. I am im hold for 49 mins now. Rep never came back.SOS
Reported 2021-05-12 18:14:29
It’s super cool how @StampsCom literally takes the cancel account option OFF their mobile browser page so you’re forced to either keep paying or hunt down a desktop and HOPE AND PRAY the button is there. Smh. @StampsComHelp #iwantmymoneyback
Andrei Petrik @andreipetrik
Reported 2021-05-11 17:10:58
@StampsCom as I thought I was making progress even asked the rep escalate the issue to his manager. the call dropped.
Do you think I'm gonna get a call back?
Andrei Petrik @andreipetrik
Reported 2021-05-11 16:56:20
I was getting ahead of myself.
Seems like the customer service process is broken at @StampsCom
The rep is trying his hardest to solve the problem.
Vanna Jay @VannaJayOkc
Reported 2021-05-10 15:54:47
@StampsComHelp Where yall @ yo??? Geez... @StampsCom what is yalls issue? https://t.co/3jKdGyI6Bm
Zach Love @zijital
Reported 2021-05-10 01:19:11
1) Is your site down? Copy & pasted the temporary p***word & it didn't work.
2) If you tell me to call a number, but I have to call during certain hours, please post the hours. https://t.co/6fykX9sGyF
Plus3toCharisma➡️Always Offering Online Shopping @Plus3toCharisma
Reported 2021-05-06 18:38:55
@StampsCom On the phone all day trying to fix a payment method issue, a problem on your end. Keep getting transferred to 2nd security team who DOES NOT answer. You cost me a day of my time, I still cannot purchase postage & my package did not ship to my customer today. So angry!
Jon Shanahan 🦉 @JonShanny
Reported 2021-05-05 12:05:19
@EggrolI @StampsCom I had the same problem. Calling for an hour was the only solution. What a https://t.co/Avmj9nVRKh
jason wong ☁️ @EggrolI
Reported 2021-05-04 19:29:51
customer support for SaaS is so broken
I’ve been trying to reach @StampsCom because they wouldn’t let me add my card to the account and i’m clocking in almost an hour on hold
can’t even begin to fathom how much money is lost from wasted time https://t.co/egCfvWdL05
NY Mom RN ANP FNP RPAC @NYMom16
Reported 2021-04-28 23:28:40
@DesignationSix @Disney @hulu @Novartis @RobinhoodApp @StampsCom @legacybox @TivityHealth @SandalsResorts @WeatherTech There's always BBC folks. Used to get Al Jezzera America and it was actually very good and unbiased. Think Medi H***an used to work for them. They ended up shutting down but still have an English option online
Reported 2021-04-28 23:06:16
@DesignationSix @ProcterGamble @Facebook @Carvana @Disney @hulu @RobinhoodApp @StampsCom Fox news is nothing but a hatemonger and play to the fact that you can't fix stupid.
Reported 2021-04-28 16:49:14
So someone is using an old @StampsCom account to ship things around the US via @UPS. Got a random invoice from a closed account.
Insult to injury was explaining it to UPS Security / Fraud who said, well we have no way to see where it was scanned in.
Told them huge KYC issue.