Reported 2022-09-28 09:18:31
@StampsCom fix your ****. I didn't cancel my order you canceled it for me.
Robert L. Wagner @RobertLWagner
Reported 2022-09-22 17:33:45
HORRIBLE customer service @StampsCom @StampsComHelp and horrible tech dept that don't know to set up devices...please fix your online support and internal departments...
b from GHOST*FRUITS @ghbstfrbbts
Reported 2022-09-09 08:15:36
Hey @StampsCom I signed up for your website earlier this year and logged in once to check pricing. I’ve been getting charged $17.99 a month ever since. Is there some way to fix this or should I contact my credit card provider? Let me know when you can. Thanks.
🔥Hellfire Club Member🔥 @KateJustGreat
Reported 2022-09-03 09:41:46
@StampsCom is the W O R S T online mail service I have ever had the displeasure of working with. Hundreds of dollars wasted for this site to always crash or freeze.
Jim Mitchem 🖤 @jmitchem
Reported 2022-08-29 23:43:59
@StampsCom Damn. Y'all really gave up on Twitter? No service here? Your site is down.
stacey lynn@MomofLJRrn @staceylynnMomo1
Reported 2022-08-25 10:01:19
@StampsCom fix your server!! I paid you for postage and I haven’t been able to print labels for the last 12 hours due to your “server problem”!!!
Reported 2022-08-18 11:54:37
@StampsCom with Etsy's API issue about expired authentication tokens. Is there a workaround to reconnect to Etsy so we can print shipping labels for Etsy?
Sunburst ❇1️⃣✳2️⃣❇ @Emity
Reported 2022-07-26 10:37:42
@StampsCom Hi, I’m awaiting a parcel from US to Australia, the last tracking shows it left NY on July 8th and then nothing… anything I can do to track it down please?
Rogue Paralegal @Rogue_Paralegal
Reported 2022-07-15 09:34:32
Hey @StampsCom your customer support people are **** tier for sure. Reported an issue yesterday with your barcode. Dip**** I spoke to said she escalated. Called today find out no escalation and my problem is a “Well known issue”. So how much postage have you been selling your
Reported 2022-07-13 16:52:48
@StampsCom Having your software refuse to print postage because it refuses to recognize IRS addresses as valid is a BIT of a problem, don't you think? We cannot control the IRS only using 2 lines.
Reported 2022-07-11 11:37:37
@StampsCom is the desktop desktop app down? It keeps doing some sort of 'refresh', which switches from idle to "not responding". It does this constantly and I cannot click on anything else. I've rebooted my computer and running nothing else but https://t.co/crO8iX8bvG pc app.
Vinn Casa @vinncasa
Reported 2022-07-07 17:38:04
@StampsCom Hi! I am having an issue with a missing order. I reached out to support and haven’t heard back. Can I get some help? 👋🏻 thanks!
Reported 2022-06-15 05:48:28
@StampsCom Can I get some help? Awful experience making an account.... and I have to call? To fix a p***word that was auto generated and saved by my p***word manager?...
Jacob Knobel @jakey12
Reported 2022-06-12 18:42:41
Hey @StampsCom. This is you with your desktop connect app on Mac. Please fix!
Kaye aka Sheba @chisheba
Reported 2022-06-02 13:50:42
@KnockDownBarns @StampsCom I know this was a while ago, but did you ever get any resolution to this issue? It's driving me batty!!!!
hitaisaka RPG MTG and ANIME @hitaisaka
Reported 2022-05-31 20:57:01
@StampsCom I received a survey about an issue
I still haven't ben attended about.
My package arrived in the shipment facility here in my city 04/27 and it's nowhere to be seen. where is it?
Andrew Block @adeuce56
Reported 2022-05-17 11:40:45
@stamps.com is the biggest fraud imaginable. Cancelled my account in December 2021. Refund in 6-8 weeks. No refund by March. Another 6-8 weeks. And now they had a CC problem in April. Never told me. Now another 3-5 days. What a fraud!
Reported 2022-05-04 18:02:58
Me sending international packages that idiot @StampsCom won’t send: These addresses are broken I don’t know what they mean…
Post office lady: we don’t either, we just send it over there best we can and hope they know what to do with it!
**** my life 🥲
Reported 2022-05-03 05:34:44
@StampsCom I have an issue with my account but can't seem to get help. Anyone have any ideas?
Karen Baker @wsakaren
Reported 2022-04-12 22:19:51
@daverodenbaugh @jon_kennedy1 @vishshet @Intuit @StampsCom Thanks for the nightmare on my feed. You are forcing me to tweet just to get it lower down on my phone!!! https://t.co/pMObNpnbnd
Vicki Hagstotz @knits4kix
Reported 2022-04-11 18:05:06
@StampsCom, still have customer service issue with getting credit on account. Would appreciate if someone would reach out to me. #customerexperience #customersatisfaction. Soon these #s will be #badcustomerservice
Jim Lockwood @RealJimLockwood
Reported 2022-04-05 07:28:36
Hey @StampsCom how do you print on a 12“ x 9“ envelope? I don’t see that as an option in the drop-down menu
Reported 2022-03-30 15:50:33
@StampsCom 😏talked to two customer service people explaining the technical issue twice and then was put on hold for 45 minutes. I finally hung up.
David Kelly @DavidK1689
Reported 2022-03-23 15:03:10
@StampsCom I have been on hold for 60 min for tech support. Are the lines down?
Rogue Paralegal @Rogue_Paralegal
Reported 2022-03-23 11:38:56
Hey @StampsCom why does you ****ty software keep converting my send to addresses to all caps? Do you understand how ****ing tacky that **** looks? Why this new setting? Only started after my mandatory update…every time you “update” and “fix” stuff your software gets worse….
Christopher Sebela @xtop
Reported 2022-03-22 18:01:37
as someone who used to pay for endicia/stampsdotcom, i 100% love pirateship for being completely free and easy to use but i have to take points off for their customer service people using pirate talk while i'm trying to fix my mess
Roger Dooley @rogerdooley
Reported 2022-03-13 12:31:31
High #friction weekend. I was 6 cents short for a label at @StampsCom so I tried to add money and repeatedly get an account error. Of course, this can only be fixed on weekdays. REALLY? #FrictionHunter (Others have encountered this same issue, I see.) https://t.co/PfOGb6PiH1
Steve M @_Steve_McD
Reported 2022-03-09 10:53:28
@StampsCom I filed a USPS complaint against you because you refuse to let everyone know that there's a problem with your USPS interface and it's affecting refunds for prints. If you've had stamp prints denied and they shouldn't have been, be sure to call and get them approved.
Andy Frezza @AndyFrezza
Reported 2022-03-07 14:06:52
Worst customer service and company, hands down is @StampsCom If you can, avoid them at all costs.
Reported 2022-02-24 13:12:59
@StampsComHelp @USPSHelp Adding this for transparencies sake. This is not a USPS issue
Reported 2022-02-02 15:40:23
I love when #ShipStation is down. Now I have to go to the Post Office, boy do I love the Post Office. @StampsCom
Seth Green @supertonic3
Reported 2022-01-22 13:01:24
@StampsCom I'm trying to print a label but get an insufficient funds notice. There are exactly enough funds in my account to cover the cost. What's the issue?
Steve M @_Steve_McD
Reported 2021-12-29 12:05:09
@StampsCom Any idea who I would tell about a company that works with the @USPSHelp to enable print stamps at home. Currently an interface problem, refunds being denied. Company denies the problem unless pressed. Been happening since August 2021. No solution
Eric Hitzelberger @EHitzelberger
Reported 2021-12-23 10:54:06
@StampsCom Website is down??
Chi Duly @ChiDuly
Reported 2021-12-22 17:00:27
@StampsCom your website just ate my money like a broken vending machine, printed nothing - now asking me to fill out forms and ground mail my $10 refund request. hilarious.
Kyle Bowers @TheKyleBowers
Reported 2021-12-16 16:07:26
@StampsComHelp @StampsCom Changed their Windows 10 software so it automatically changes delivery addresses to all uppercase text except company names which are not changed. I've called support and they don't know how to fix it. They said the USPS made the change, USPS said no.
Pioneer Mobile @pioneermobile71
Reported 2021-12-15 10:31:16
.@StampsCom - website down?
Hellbound Skinny @AutisticIron
Reported 2021-12-10 01:03:03
Hey @StampsCom why does your service run like it has down syndrome? Can’t even log in to view my order history.
Kyle Bowers @TheKyleBowers
Reported 2021-12-06 15:03:07
@StampsCom @StampsComHelp The #Stamps desktop has started changing all addresses to all upper case even for companies that's name is specifically lower case. How do I fix this? Don't change my settings without my permission.
Dog Mom @myvegaslife1
Reported 2021-12-02 15:49:07
@ShipStation @shipstationhelp do the right thing and notify @Etsy that it was YOUR issue with recycled tracking numbers from @StampsCom on November 24 and not the sellers who shipped on time but are now dinged on Star Seller. You are messing with our livelihoods! https://t.co/VNs5BSyDr5
Dog Mom @myvegaslife1
Reported 2021-11-28 13:00:47
@sommerville_mc @USPS Same issue here. @shipsation uses @stampscom for their postage and this is a huge #smallbizkiller. Tracking numbers recycled from August and even as recent as two weeks ago are being given out to businesses. @uspshelp
Brian Kardon @BrianKardon
Reported 2021-11-17 09:23:55
In case you didn’t know, when you make an account with @StampsCom you can’t just print a shipping label. You get signed up for a “subscription”, and they charge your credit card every month. You have to scroll down to the fine print to discover this. Pretty scammy.
Reported 2021-11-10 17:00:51
lmao WELLL no matter how prepared you are, **** still happens.
https://t.co/yirLETByF0 won't accept my payments for postage/allow me to add funds to my account and their phone lines are down so I get to wait for an email back from support.... when? @StampsCom What's the dealll
💙 Lolo 💙 🏳️🌈 @loloatlarge
Reported 2021-10-29 14:30:15
@DesignationSix @StampsCom @legacybox @TivityHealth @Nutrisystem @southbeachdiet @SandalsResorts @WeatherTech @tecovas @pray @LandOFrost @Disney @hulu @Facebook one could not pay me to use any of the products or services that sponsor Tucker Carlson who is a traitor to the US. If you're not part of the solution, then you are part of the problem, if not, THE PROBLEM.
MonbebeMonday⁷ | Cheerleader of GR8 MBB Revolution @MondayMonbebe
Reported 2021-10-19 15:25:19
.@StampsCom why is ups sending me an invoice? Are your rates not accurate? (I used the scale that came with my acct & have never had this problem b4)
Reported 2021-10-19 13:11:43
@LLMCostumes @StampsCom Seconding pirateship. Super intuitive website, and you can pay directly from your card, no money loading needed. I've shipped probably over 100 packages with them and never had an issue
Haje 🔭 @Haje
Reported 2021-10-19 11:40:58
My favorite thing about getting snail mail spam from @StampsCom for a business that shut down in 2017... Is that I get to share the article about how https://t.co/YGoIGlzvP2 is one of the worst UX experiences I have ever experienced. https://t.co/y2vhQ3zZf0
Michael Carrubba ☕️ @MichaelCarrubba
Reported 2021-10-16 09:16:00
@StampsCom How do you close all weekend for customer service when your servers are down! Terrible customer service. 😡
Reported 2021-10-13 12:51:26
If you ever need to create a website, I don’t recommend @squarespace. Just spent over an hour on the phone with @StampsCom because new orders aren’t loading, only to be informed it’s an issue with @squarespace. Whenever we have issues, @SquarespaceHelp is useless.
Mutant League @theMutantLeague
Reported 2021-10-06 09:07:38
@StampsCom just admit that this 3 month “technical issue” which doesn’t allow users to make insurance claims on international packages is actually a calculated measure to limit us from recouping the gobs of postage $/merchandise which has been abandoned by USPS because of Covid