Is Sonic.net down right now?
(latest update March 28, 2023)

Sonic is a telecommunications company and internet service provider based in Santa Rosa, California, acting as a competitive local exchange carrier in the San Francisco Bay Area, Sacramento, and Los Angeles. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Sonic.net Problem Reports
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Patrick ❄️ @pitnat
Reported 2023-03-14 16:57:31
@sonic @sonic_status just lost internet. Is there an outage?

Downhound @downhounder
Reported 2023-03-11 13:14:34
Is Sonic down?
#Sonic status:
Fiber Outage in San Francisco
More: https://t.co/0Bejloxt6D
Seeing this? Retweet so @Sonic knows who's affected. 🙏
#SonicDown 😱 https://t.co/OxXpLPWhRm

Downhound @downhounder
Reported 2023-03-11 13:11:12
Is Sonic down?
#Sonic status:
Fiber Outage in San Francisco
More: https://t.co/0Bejloxt6D
Seeing this? Retweet so @Sonic knows who's affected. 🙏
#SonicDown 😱 https://t.co/KdPfrAlU8D

Chris Mentzel @chrismentzel@mastodon.social @chrismentzel
Reported 2023-03-11 12:29:15
@_inundata @sonic New search: “will the power going out speed up or slow down the internet getting fixed?”

Chris Mentzel @chrismentzel@mastodon.social @chrismentzel
Reported 2023-03-11 11:39:55
Anyone else in SF struggling with @sonic outage for the last 14 hours? No status updates no support - on hold for 30 minutes and counting with tech support. Feeling a lot like cable right now… :(

Dan Chau @DCMaddySaraST
Reported 2023-03-11 02:02:38
@sonic I just got sonic this week and have had an outage since 7:20pm today with no estimated return of service. I am immediately regretting leaving cable after 10 years.

Johanna Lopez Miyaki @jlomiyaki
Reported 2023-03-11 01:47:12
@sonic This is a message from @Sonic, we are investigating physical issues on our outside cable that is likely the cause of this outage.

Keith @keithah
Reported 2023-03-10 22:19:56
@sonic internet at Ocean Ave and Harold Ave appears to be down, any info/eta?

Biscottino @biscottino_eth
Reported 2023-03-07 15:06:18
@diablito_76 @Xfinity @sonic Wow. As in 15Gbps down? Didn’t know that existed

Diablito @diablito_76
Reported 2023-03-07 14:50:36
@biscottino_eth @Xfinity @sonic I've had it at my previous address I was getting 15k down and upload f Xfinity

Sig_Lewerentz @Sig_Lewerentz
Reported 2023-03-06 18:01:28
@AsHotDog @tomcoates @sonic I've been having the same issue. Verizon in Noe valley.

Johann Zimmern @zimmern
Reported 2023-03-06 17:57:41
@sonic @mikebz Internet still down in Sunnyside, SF.

Strega_nona @tylerpatterson
Reported 2023-03-06 17:53:46
Ugh 😩 what a Monday. Approaching 1.5 hours. Surprised how long it took @sonic to identify outage in first place

Annette Cardwell @acardwell
Reported 2023-03-06 17:37:04
@tomcoates @sonic How is everyone keeping tabs on the outage? The Twitter account @sonic_status and the status page on their site isn’t real time monitoring.

Strega_nona @tylerpatterson
Reported 2023-03-06 17:31:23
Approaching 1 hour without coverage @sonic @sonicstatus - why isn’t this outage reflected on your status page / when will we have an estimated timeline on fix?

Biscottino @biscottino_eth
Reported 2023-03-06 17:28:39
@sonic Damn. Any idea if it’ll be within the hour? Seems like 5G towers are letting everyone down too

Biscottino @biscottino_eth
Reported 2023-03-06 17:27:38
@diablito_76 @Xfinity @sonic @sonic’s base fiber is super consistent with ~950 down and 970 up. Waiting for the 10,000 down to be launched in SF but honestly can’t think of many use cases. Only want it so I can tickle the inner nerd in me

Roko @roko_kruze
Reported 2023-03-06 17:24:11
@tomcoates @sonic @sonic is down in Glen Park.

T @7I28III5
Reported 2023-03-06 17:21:01
@sonic @jazzychad Outage for me in SF (Sunnyside) as well… no updates?

superemily @superemily
Reported 2023-03-06 17:15:05
@tomcoates @sonic Down in miraloma (near Monterey and foerester)

Rebecca Schapiro @rschapi
Reported 2023-03-06 17:13:02
@sonic @kahwee Me too — + our neighbors on S Van Ness and 20th. Please fix!

Jason Roy @mrjasonroy
Reported 2023-03-06 17:05:06
@tomcoates @sonic Same, 19th and Bryant. Weird thing is AT&T went down at the same time (others in the building went out and couldn’t make calls). I ***ume some AT&T repeater was connected to the same line. I now have very slow AT&T cell service.

rick branson @rbranson
Reported 2023-03-06 17:03:16
@sonic @tomcoates same issue, rebooted cpe and no bueno

xxx 🐀 @egiraudy
Reported 2023-03-06 17:01:14
@sonic @sonic_status has been down for over 15 minutes here somewhere in SF, no official status update and no communication, how disappointing 😠
#outage

SomaFM @somafm
Reported 2023-03-06 17:00:38
@sonic @tomcoates We are down too at 20th and Bryant. Noticed one of your trucks is working a couple blocks away on Alabama Street.

Ryan D @ryanbalue
Reported 2023-03-06 17:00:21
@sonic @tomcoates It’s not just him it’s me too. Your service is down and you don’t even have a status page or anything

Tom Coates @tomcoates
Reported 2023-03-06 16:58:21
@sonic I have not. How would I do that? It’s down in the garage. It is also happening to people from Castro to Potrero and down into Glen Park so it doesn’t seem like it’s a problem at my end.

Chad Etzel @jazzychad
Reported 2023-03-06 16:56:11
@sonic @sonic_status is there a known outage/issue in SF? My internet cut out 20 minutes ago

Rafe Needleman @Rafe
Reported 2023-03-06 16:55:54
@sonic @tomcoates Sonic also down in Noe Valley SF.

Bobby Cox @iteratix
Reported 2023-03-06 16:52:56
@sonic looks like connection down, mission SF. Any status update?

Clint, Doctor of Major Questions @clintw
Reported 2023-03-06 16:52:56
@tomcoates @sonic 20th and Bryant and mine just went down too

Downhound @downhounder
Reported 2023-03-06 16:50:34
Is https://t.co/Hw0qBzR8oV down?
#httpstcofdu4g2bUMV status:
Users saying that https://t.co/Hw0qBzR8oV is having issues. https://t.co/9n6II59oDR
You seeing this? Please retweet so @httpstcofdu4g2bUMV knows who's affected. 🙏
#Sonic.netdown https://t.co/fqHekK9NBJ

KahWee 🔰 @kahwee
Reported 2023-03-06 16:47:17
@tomcoates @sonic Me too. 23rd and York’s down as well

Tom Coates @tomcoates
Reported 2023-03-06 16:38:54
@sonic is internet down in San Francisco? I’m in the Mission (21st and Bryant) and I have no connectivity.

Jonathan Lassoff @jof
Reported 2023-02-28 19:33:40
@dane @sonic Yeah, it was an impressive outage. Heavy wind split and knocked down a huge half trunk of a very old Sequoia, which just plowed through some high-voltage lines and the tension just ripped the pole in half!
It was quite a mess, and your OSP team is truly impressive. 🙌🏼 https://t.co/DXpc3io5YP

Dane Jasper @dane
Reported 2023-02-28 19:29:56
@jof @sonic Wow, that's quite a mess! Did the storm bring down the pole, or someone hit it with a vehicle?

Jonathan Lassoff @jof
Reported 2023-02-28 17:01:24
@sonic Considering the complex, multi-company nature of this outage, it’s kinda amazing to have seen a re-plan and re-build so quickly.

Bruce Schweyer @BruceZwfk9v87vk
Reported 2023-02-27 15:26:35
@MistyBluefla Donald Trump has effectively dissociated himself from past exposure to the freemasonic networks. Americans want to be fully convinced that Ron DeSantis has broken off such involvement as well.

☛ ♛Daniel Pec ™ @HDanielx
Reported 2023-02-24 22:42:50
@sonic how can I check for outage in my area

Yuri Wright @YuriWright8__o8
Reported 2023-02-20 17:24:42
@sonic would you not notify your customers of an outage?

Sorrymissjackson702 @Sorrymissjacks7
Reported 2023-02-19 19:32:44
@JoeMcJoe11 @sonic They have gone down the tubes over the past two years. Bad food.

The Banks Report @BanksReport
Reported 2023-02-15 08:11:47
Yesterday, share prices for @AutoNation $AN @PenskeCars $PAG @Sonic Automotive $SAH all hit their all-time highs. Meanwhile, Group 1 Automotive $GPI and @AsburyAutoGroup $ABG hit their all-time highs earlier this month. @lithiamotors $LAD though, is down today $16+ in premarket.

KCons @Kjc6
Reported 2023-02-12 01:46:26
@sonic is there an outage in Oakland right now. Internet completely dropped. I’ve unplugged my wireless router multiple times and plugged back in. No signs of life.

Shemar🙋🏾♂️❕❕ @ShemarXayWarren
Reported 2023-02-09 22:29:52
@sonic and #Whiteboys I **** with y’all. I went to McDonald’s down the street with nun but lazy *** black folks talking about bout they closed but got 2 hours left on the clock. I go up a couple blocks to the nearest sonic and they was WIDE OPEN with 30 mins left on the clock

Chuck Grantham @ChuckGrantham
Reported 2023-02-04 14:53:02
@EmilBrunner1 @sonic No problem. The fries would be cold by the time I got home.

Yea @chito2800
Reported 2023-02-02 13:19:18
@sonic I found the issue . Your dns servers is the problem . I switch it to google fixed the issue . Better contact the people who worked on the Oakland maintenance on January 12 to fix what ever they messed up .

Yea @chito2800
Reported 2023-01-30 02:08:25
@sonic Ever since your Oakland maintenance my internet is glitchy . When we try to open new web pages or YouTube videos it lags . Happening on direct Ethernet lines and wireless . Fix the issue .

Jason Erickson @SuperDope0000
Reported 2023-01-27 19:59:47
@sonic my internet has been down since 1/17/23 and @ATT was scheduled to cone out and look at it and has not shown up both times. No call no show. This is unacceptable. Internet is no longer a nice to have it is a utility. I have called out of work and @ATT did not show!

Yea @chito2800
Reported 2023-01-14 09:54:11
@sonic after the Oakland maintenance update two days ago that Internet has been lagging. I restarted the router the Wi-Fi lags and also ethernet connections lagging . don’t give me no troubleshoot fix. tell your technicians to go double check the service they messed up something.

Onyx 🌹🖤 @raleighTDI
Reported 2023-01-12 23:40:56
@timnumbertwo @ArmyBarber We live in Berkeley, CA where @sonic is available, they're the best ISP in USA imo. They're cheap, fast, reliable and don't track user activity. They charge $50/mo for gigabit fiber, but he qualifies for the Emergency Broadband Benefit so that cuts it down to $25/mo.
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