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FVCK YOU 😬 @NeonPinkToes

Reported 2022-10-02 20:00:23

@SamsungSupport THAT IS EXACTLY THE PROBLEM YOUR PHONE'S NOTIFICATION AREA AT TOP DO NOT FOLLOW ONE'S CHOICES!!!! AND YOU HAVE KNOWN THIS. IF ONE HAS A LIGHT WALLPAPER THEN YOU SHOUDL AUTOMATICALLY USE BLACK FONT BUT NO.... LITERALLY CAN'T READ WHAT IS IN NOTIFICATION BAR

Bianchi666 @BianchiBelgrade

Reported 2022-10-02 04:16:17

@SamsungSupport And this still problem https://t.co/McpL0I2Zcl

Shumba Gong @ShumbaGong

Reported 2022-10-01 23:26:42

****o @SamsungMobile? Fast charging broken] After latest software update Samsung Galaxy S22 series 'slow charging speed' issue troubles MANY!! https://t.co/897C6lXAtI @SamsungSupport @SamsungMobileUS @SamsungIndia @SamsungMobileSA

Swilley Swanson @swilley_swanson

Reported 2022-10-01 21:17:24

@johnnygogo97 @verizonfios @SamsungSupport Having the same issue right now - Clemson game on ABC in Spanish

Iamvijay @vijayfromhere

Reported 2022-10-01 12:13:12

@SmartThingsBeat I wonder if the new driver for the IKEA switch gets around the battery drain issue

Everli @EverliWells

Reported 2022-10-01 12:12:09

@SamsungSupport We bought Samsung Washer & Dryer at @BestBuy Washer doesn't wash, clothes come put more dirtier. @BestBuy asked us to contact @SamsungSupport we did. They promised to contact us back within 2 business days to fix. 1 wk plus. Still waiting https://t.co/OA6wd5N0sF

R Burke @xekrubx

Reported 2022-10-01 08:49:29

@SamsungSupport I had to clear my cache again to recieve texts yesterday. This is ridiculous. I've had the S5, S7, S9 and now the S21 and none of them had this issue.

J. Sperounis-Harden @squeek93

Reported 2022-09-30 22:55:47

@SamsungSupport The chat had an equally craptastical wait time and every time we got down to only 2 or 3 people in front of us it booted us out and we had to start over at the bottom of the queue. We wasted a solid six hours on that while we waited on hold for MORE THAN NINE HOURS. #fail

Frank Farro @ffarro

Reported 2022-09-30 21:17:28

@SamsungSupport why is your mobile repair process so difficult when you purchase through your SamsungI’ve spent hours and weeks trying to get my Issue resolved to only be told you have to send your device to tx for evaluation. What’s the point of having repair centers ?

R Burke @xekrubx

Reported 2022-09-30 21:08:58

@SamsungSupport So I used the shut down, open with boot loader, clear cache. Fixed it for about 5 days and problem resurfaced today.

Shabina Sherif @SherifShabina

Reported 2022-09-30 21:07:39

Horrible customer service experience with @SamsungSupport . To order just 1 click but to fix or return it is 4-5 hrs of wait time just to reach the return support team. Still the call is on and I am not sure to which department they have transferred it.

bwDraco - Brian Wong @bwDraco

Reported 2022-09-30 18:57:05

[3/4 @SamsungSupport] Just today, the company texted us saying that they got a third defective freezer door in a row and now need to reach out directly to Samsung to address the issue. At this point, the fault lies squarely with Samsung, not the service company.

bwDraco - Brian Wong @bwDraco

Reported 2022-09-30 18:57:04

[2/4 @SamsungSupport] ...the service company is apparently getting one defective freezer door after another. The tech discovered that the door was damaged when he unboxed it, and he stated that he had the same issue with another service call.

〽️aryBeth Z〽️uda @wellround3d

Reported 2022-09-30 16:53:36

Shipped a #Zfold4 for a return to Samsung, but the phone was stolen out of the box before arrival. Neither @FedExHelp nor @SamsungSupport are willing to help me solve the issue and I'm out $1800. THIS IS A BIG PROBLEM! @ShieldVoC please help #NoToBadCustomerService

Vaccinated Peter Griffin @jimmyAnderson57

Reported 2022-09-30 15:44:38

@SamsungSupport @samsungSupport Are you people sleeping? Why will nobody @ Samsung take ownership of this situation? Why do you keep telling me just to keep calling the same support line where your representatives are rude and won't get me to a manager? Other companies try to solve the problem!

Aaron @adub1979

Reported 2022-09-30 15:38:27

@SamsungSupport , how many days waiting for your installers to install a new range? >40. How many days to open the box to make sure it isn't broken? 15. So this is now my problem according to your support teams. You need to stand by customers with >$10K of your products. #done

Bret Spader @BretSpader

Reported 2022-09-30 12:40:49

@SamsungSupport DO NOT BUY THIS PHONE!!! The hinges break after TWO MONTHS and none of their "authorized repair facilities" have the parts to fix. You have to send it to Samsung for a WEEK and wait for a new device. This phone is trash! @SamsungMobileUS @SamsungSupport

PRASHANTH BRAGGS @PRASHANTHBRAGGS

Reported 2022-09-30 10:53:13

@SamsungSupport The steps are done and seems to be issue with motherboard or battery.. It is now with the service center.. Lightning has stuck twice. My trust in Samsung products is eroding as 2 phones and 2 watches had crashes in last 2 years. Being an ardent Samsung user, moving to apple eco

Krishna Kumar Meher @Krishna50806687

Reported 2022-09-30 09:44:22

@SamsungIndia @SamsungMobile @SamsungMobileUS @SamsungSupport @SamsungMobileSA @SamsungSupport my samsung s 20 plus after update one green line sowing on screen and you are promise that its bugs issue so free of cost display replacement and now service centre gives 15500 help me

Krishna Kumar Meher @Krishna50806687

Reported 2022-09-30 09:29:12

@SamsungSupport my samsung s 20 plus update after 4 to 5 days ago one green line sowing on screen and you are promise that its bugs issue so free of cost display replacement and now service centre gives 15500 please help me

Santiago Blackaller @sblackallerl

Reported 2022-09-30 09:04:17

@SmartThingsBeat Is the ikea battery drainage issue solved with these new drivers?

Valerie Chambers @ValliyC

Reported 2022-09-30 08:05:18

@SamsungSupport @Newsweek I've chatted with Madhu, Deepika, Abhisarika, Ali, Jayasurya, Jan and now Noimy. The chat system keeps disconnecting me and I have to explain my issue over and over and over and there's no email apparently for me to send just one email to one person to get my issue resolved

Sanjay Sil @sanjay_sil

Reported 2022-09-30 00:11:54

@SamsungSupport Even after 2 hours of providing info, you are not able to solve my problem. Extremely disappointed with @SamsungSupport @CEOofSamsung - request your intervention. gamsahamnida!!

w_ariola@yahoo.com @wayneariola

Reported 2022-09-29 23:24:07

@SamsungSupport @SamsungSupport your online tool allows no support action. When on the phone with e-commerce they told me it was not their problem. After 3hours and six different people I can’t even file a case. Why don’t you open a case for me?

Ilayas Quraishi @ilayasq

Reported 2022-09-29 21:30:24

@SamsungSupport More than 72 hours as I mentioned about this issue and still no satisfactory answer. Shame on @SamsungSupport

w_ariola@yahoo.com @wayneariola

Reported 2022-09-29 21:26:12

@SamsungSupport you deliver me a broken dryer. I’ve been transferred 5 times and spoke to six people. I still have not be able to solve my problem. #dontbuysamsung #samsung

Chris Petzold 🗽🚴‍♀️🌊🇺🇸 @chris_p_2010

Reported 2022-09-29 18:51:00

Another failed delivery today, and a mixup on the (brand new)dishwasher repair. I am irate @SamsungUS @SamsungSupport @XPOCustomerCare @XPOLogistics Lesson: do not buy appliances from Samsung.

LissaKay #Pureblood🚫💉Can't stop the signal, Mal @LissaKay

Reported 2022-09-29 14:28:53

@SamsungSupport Put someone else on this ... someone who will actually read what I am saying.. XPO confirmed that YOU - Samsung - delivered our order late. YOU never notified us of the delay, and in fact, confirmed just yesterday that the delivery was still ON TIME. That is a YOU problem.

Temba @iamtemba

Reported 2022-09-29 12:50:48

@SamsungSupport images on my TV have turned upside down may you please help

Leslie @longhornisme

Reported 2022-09-29 11:21:42

@SamsungSupport Netflix isn’t working on my tv because it says it can’t connect to the internet. Tv says internet is fine and all other apps work without issue. Can’t delete Netflix because it’s pre-installed. What else can I do?

निःस्वार्थी मुलगा (The Selfless Guy) @NiSwarthi_Mulga

Reported 2022-09-29 09:58:58

@SamsungMobile @SamsungMobileUS @SamsungIndia @SamsungUS @SamsungUS @SamsungSupport Samsung is worst brand. they just fool their customers by showing offers and then they don't even listen your issue. Do not purchase samsung products else you will end up in regret only. #galaxy

निःस्वार्थी मुलगा (The Selfless Guy) @NiSwarthi_Mulga

Reported 2022-09-29 09:54:13

@SamsungMobile @SamsungMobileUS @SamsungIndia @SamsungUS @SamsungUS @SamsungSupport Samsung's service is worst. Very bad experience. They don't even pay attention to customers issue. #SamsungBigBillionDayOffers #Samsungindia #samsungtabs7plus #badservice #worstexperience #samsung

Gaurav Agre @iamgauravagre

Reported 2022-09-29 08:16:43

@magbanum @SamsungMobile @Samsung @SamsungIndia @SamsungSupport Worst service from samsung, Recently i order the Samsung Gear S2 and i had the same problem from courier service.

bev @bev89637117

Reported 2022-09-29 06:34:44

@XPOCustomerCare @SamsungSupport @SamsungBizUSA Give me a confirmed date and stick to it. What is the issue this time? This is unexceptionable and totally unprofessional.

NightDarkAngel @NightDarkAngel9

Reported 2022-09-29 05:18:04

@SamsungSupport I cant give a case number because the fix is no longer under warranty. So I just have a drip in the back of my fridge out the ice maker and need to keep a towel back there. It's only a year and a half old. This shouldn't happen.

Dapper in a PAPR, RN @MurseWordsworth

Reported 2022-09-29 02:22:45

@TaofikiG @WEMO Oh wow man. I'm not surprised though. There's no reason that I couldn't get them into SmartThings like every other device, yet they offered no sense of a timeline for a fix. They've been left behind.

tejas @tejas8279

Reported 2022-09-28 23:26:37

@SamsungIndia @SamsungSupport i had purchased galaxy buds pro and S22plus but i am very much disappointed the i can't receive WhatsApp call from so-called Pro buds & S series mobile i need resolution to solve the issue i am samsung true user since long time. @SamsungMobile

ravi @ravi844844

Reported 2022-09-28 20:35:57

Samsung s7 plus tablet heating issue at keyboard pogo pin area within 10 minutes please don't buy.. @SamsungIndia @SamsungMobileUS @SamsungSupport @aajtak @ABPNews @ArvindKejriwal @HMOIndia

ZlaBat @zla_bat

Reported 2022-09-28 18:17:48

Samsung phones are ****ing Up - Here’s Why. It looks like Samsung Phones have a (Dangerous) Problem.@SamsungMobile @SamsungUS @SamsungMobileSA @SamsungSupport https://t.co/yfAs1bRiVp

Shruti @nyrshruti

Reported 2022-09-28 16:49:36

@SamsungSupport We bought Samsung fridge from Costco in Feb 2022. In a few months we observed that paint started chipping off from the left door at two places. Samsung support declined to take care of this issue. Its a defective piece that was sold to us and needs a new door

Story of Finn @StoryofFinn

Reported 2022-09-28 16:39:11

Basically, everyone is telling me this is a Samsung issue and your reps keep telling me they're all wrong and I should try them again, and that I am SOL. Which. Clearly, but surely this isn't @SamsungSupport's best version of support.

÷ @prolificweb23

Reported 2022-09-28 14:58:46

@SamsungSupport Am I the only one who have problem with Samsung phones?Most of their phones **** up after some couple of years . The battery expand so much that it cracks the back of their phones causing the phone to spilt into two.Most of their batteries have just lifespan of five (5) years .

Vaccinated Peter Griffin @jimmyAnderson57

Reported 2022-09-28 13:45:37

@SamsungSupport I've sent the private message with my phone number. Can someone please call me now to solve this issue? it's been going on for weeks!

Keith Ball🇺🇸 @krbclt

Reported 2022-09-28 12:53:27

I just paid $225 to fix a $3000 @Samsung Range that never worked right from the start. Samsung makes decent TVs. Leave them out of your kitchen. @SamsungSupport

Dr. KBG 🇺🇦 @kategwilt

Reported 2022-09-28 11:06:17

For the first time in my life, when dealing with customer support I felt compelled to say "Would you rather speak to my husband about this issue." And the representative said "YES." @SamsungSupport

Pooliticat @Pooliticat

Reported 2022-09-28 08:35:03

@SamsungMobileUS I cannot believe how nice they are on Social Media and they when I am on the Phone with them, they try to screw me. Beware @SamsungSupport . Still working on this, I've wasted days trying to get them to fix their mistake.

Krish @ikruch_2425

Reported 2022-09-28 07:52:26

Dear @SamsungSupport plz fix the issue of VoLTE! As you can see in the right hand side top corner. Suddenly VoLTE symbol disappears sometimes.

GAVIN HASSETT @GavinHassett

Reported 2022-09-27 23:36:51

@SamsungMobileUS @SamsungSupport @VerizonSupport When are you going to fix the text messaging connectivity issue? The fact that it's still going on is a bit ridiculous. People depend on texts for work!

James 🐝 @TekuJames

Reported 2022-09-27 20:20:59

@SamsungSupport Phone support is what gave me issues. How is Samsung addressing this issue, Enri? https://t.co/jwuogxFcfm I'm sure you're not the only person at Samsung who has had this video shared with them, but I hope you will be able to do something about it.

🔴NOT LIVE NOT EVER🔴 Justice Fourcats @JustFourCatss

Reported 2022-09-27 20:09:10

On the phone with @SamsungSupport the guy takes down all my info, and has left me waiting for 25 minutes lol the guys mic is on, and I can hear the office. Come on maaaaan help me out maaaan

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