Is SmartThings down right now?
(latest update March 28, 2023)
SmartThings Inc. is an American smart home. Is it up or down? Is it down for me? Check the status or Report your issues below!
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SmartThings Problem Reports
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John Gill @_PAPA__JOHN_
Reported 2023-03-14 17:17:22
@SamsungSupport I was in chat on your website for 90 minutes to fix a watch reactivation lock. I have owned the watch from day 1 and bought a new phone now it will not unlock. Only to be lied to and told just buy a new one. After being p***ed around by 7 customer service reps.
Chris Hubbard @cphubbard
Reported 2023-03-14 14:33:53
@smartthings @SamsungUS Half my existing ST things stopped working and cannot get either ST or the manufacturer to fix why would I buy more
Cpt. Metehan @CptMetehan
Reported 2023-03-14 09:05:14
@SamsungMobile Fix the oversharpening in videos especially in 60fps and portrait videos, fix it NOW NOW NOW. Why are you so dumb, who are the dumb workers in the camera department, who heavily oversharpen videos? How can you think that it looks good? @SamsungMobile @SamsungSupport
Md Nishad @MdNisha76732989
Reported 2023-03-14 08:28:20
@Samsung @SamsungSupport Pathetic service, didn’t work properly rather created another problem and demanded for another ₹3800 plus gst. Earlier took ₹1482
#Samsung #Patheticservice #washingmachine https://t.co/ws6EXXtwxd
Alessa @AlessaLeigh4
Reported 2023-03-14 07:21:00
Trying to help my bf (he has no SM) @elonmusk @SamsungMobileUS @SamsungUS @SamsungSupport https://t.co/QfjB3E5BQG
cgosborne @cgosborne
Reported 2023-03-13 23:57:12
@SamsungSupport I think you have a serious support issue going on. Are you training your staff to lie? I'm being told my unit is refurbished and that I received a refund for my fridge. Both claims are absolutely untrue. 3 hours with support so far. WTF?
chetan shirol @chetanbecs
Reported 2023-03-13 23:18:13
@SamsungSupport I provided the same, here is exact: RF30BB69006MAA. I know how to reset and it is not a software bug instead it is hardware issue and for this entire model series. At max u can fix Bixby issue but not the 2 hardware issues (screen and sound issues) that I mentioned.
Ahlam Oughla @AhlamO
Reported 2023-03-13 21:05:49
Hey @SamsungSupport, the update pushed to the S22 over the weekend broke something within Wi-Fi 6 connections. Please fix. #GalaxyUpdate #Eero #Wifi6
chetan shirol @chetanbecs
Reported 2023-03-13 19:20:31
@SamsungSupport Hi Already provided the model number RF30BB6900 RF30BB6900AW. Here is Costco specific model # RF30BB69006M from where I brought.
Let me know how u can help. At max u can fix Bixby but not the 2 hardware issues (screen and sound issues) that I mentioned.
chetan shirol @chetanbecs
Reported 2023-03-13 19:17:25
@SamsungSupport Hi Already provided the model number RF30BB6900 RF30BB6900AW. Here is Costco specific model # RF29BB8600QL from where I brought.
Let me know how u can help. At max u can fix Bixby but not the 2 hardware issues that I mentioned.
J Money @Mr_Black_Friday
Reported 2023-03-13 04:34:57
@mysticryuujin @parithosh_j @Samsung @SamsungSupport It definitely looks like a cable bandwidth issue. I'd recommend the 8K Maya Zeskit HDMI 2.1 cables from Amazon. Stay under 10ft if you can. Good luck.
Sachin Gehlot @SG3hlot
Reported 2023-03-13 00:17:54
Dear @SamsungIndia
You really need to work on your Presaved modes for washing machine. Down below it's showing 30minutes and in real it is taking more than 2hours for PowerTub Clean. @Samsung @smartthings https://t.co/A3TSPjVRBN
chetan shirol @chetanbecs
Reported 2023-03-12 19:41:01
@SamsungSupport can u please respond to above issue?
Downhound @downhounder
Reported 2023-03-12 19:39:21
Is SmartThings down?
#SmartThings status:
Few of Smart Lighting automations not for today
More: https://t.co/JcckxQ7hKG
Seeing this? Retweet so @SmartThings knows who's affected. 🙏
#SmartThingsDown 😱 https://t.co/ZzhHcNWBUX
gagewhylds @gagewhylds
Reported 2023-03-12 16:04:02
@Samsung SmartThings is broken for everyone, glad we have Matter so I can dump you guys soon
gagewhylds @gagewhylds
Reported 2023-03-12 16:02:47
@SamsungCanada SmartThings is broken you twits
gagewhylds @gagewhylds
Reported 2023-03-12 16:01:11
@smartthings @ORCLEnergyWater Everyones smart lighting is broken. God, I hate Samsung. Stop buying and ruining good companies.
stl_jh @stl_jh
Reported 2023-03-12 15:56:54
@SamsungSupport So tired of Airplay not working on any of my Samsung TVs! Two are brand new! Went through 10
troubleshooting steps including updating my mesh router firmware. I have six Samsung TVs and really do not want to purchase again because of this issue.
Rajesh Nair @nairrajesh18
Reported 2023-03-12 13:20:55
@SamsungSupport I bought this TV Samsung 65" Cl*** - QN85BD from Costco with lot of hopes. Most of the time the picture and the sound goes out of sync and needs me to restart the video. I researched and found that many people have had this issue since long. 1/2
Mike @Metalp3n
Reported 2023-03-12 10:52:43
@bparnold @smartthings @SmartThingsDev Hey guys. Smart Lighting automations seem to be broken today. Just giving a heads up. Enjoy the weekend!
Alejandro Ortiz Tapia @ortiztapia
Reported 2023-03-12 08:48:56
@smartthings @IsSmartThingsUp smartthings automations (smart lighting) is not working. Sensors detect movement but lights are not turning off.
Is this due to DST? Please fix this ASAP!
Icona_p0p 🥖 @icona_p0p
Reported 2023-03-11 23:27:56
@SamsungUS @SamsungSupport @Samsung Our Samsung TV series 8 just randomly stopped working. It now turns on and off on its own. We unplugged everything, we tried another cord, and etc… nothing is fixing our on and off problem… really breaks my heart.💔
Darshz @d_shah_5901
Reported 2023-03-11 21:45:43
@TechByBD @SamsungSupport Mine got f8xed automatically even before the update.....issue happened only twice to me after that that it didn't happen....fingers crossed that it dont happen again 😅
BDTech @TechByBD
Reported 2023-03-11 19:40:36
@MoisesElPro2 @SamsungSupport But it says I need to hold down the connection button for 3 seconds?
BDTech @TechByBD
Reported 2023-03-11 19:15:21
Even after this update I still get disconnection issues, I tried resetting the S Pen multiple times too. Any thoughts? @SamsungSupport
Gilbert 🌵🏴☠️ @thundergato_84
Reported 2023-03-11 18:22:14
@SamsungMobileUS @SamsungSupport When is the shutter lag ever going to be addressed? It's been an issue for years on Samsung phones. Fix it!
Snruub @snruub
Reported 2023-03-11 17:31:36
@SamsungSupport when are you going to fix the software issue preventing your TVs from connecting to Sony audio devices? The issue is unresolved after 4 months…https://t.co/dBCt0BMYeA
Daniel Scuteri | Tech with Benefits @daniel_scuteri
Reported 2023-03-11 16:32:29
@TechHighest For the mobile ecosystem it's quick share hands down...for the ENTIRE ecosystem...it's SmartThings
RSN80 (Taylor's Version) @RSN80
Reported 2023-03-11 15:14:45
@SamsungSupport Storage isn't an issue I have over 100GB free
Xlord @Xlord18562901
Reported 2023-03-11 10:00:40
@SamsonUpdate @SamsungSupport @SamsungMobile This two are one big issue https://t.co/zbw8hH9dUp
Sachin Acharya @SachinAcharya
Reported 2023-03-11 09:50:17
@UniverseIce Updates will fix issues @SamsungMobile @Samsung @SamsungDSGlobal @samsung_dev @samsungbusiness @SamsungSupport
Usaid Raza Khan @TheUsaid
Reported 2023-03-11 08:21:00
@AppleSupport @SamsungSupport Apple support provide worst services to their customers. I am having issue from more then 1 Year now and they don’t care. Appealing to everyone, please proceed with Samsung for better service and technology.
Tech Hub ● @MR_______Tweet
Reported 2023-03-11 07:58:05
@SamsonUpdate @SamsungSupport @SamsungMobile But they didn't give me any solution to his problem
@SamsungSriLanka @SamsungMobile
https://t.co/iRfmQ5EZRI
Tech Hub ● @MR_______Tweet
Reported 2023-03-11 07:57:41
@SamsonUpdate @SamsungSupport @SamsungMobile But they didn't give me any solution to his problem
@SamsungSriLanka @SamsungMobile
satyaRD🇮🇳 @rd_satya
Reported 2023-03-11 06:52:33
@SamsonUpdate @SamsungSupport @SamsungMobile You should raise user issue .... and highlight it.. don't tweet one sided opinion
Samson One UI #TeamGalaxy - SFC @SamsonUpdate
Reported 2023-03-11 06:43:18
If you have any issue with One UI, you can directly send tweet to @SamsungSupport or @SamsungMobile or regional Twitter account. They also accept suggestions for improvement.
Don't fall in trash talk by any idiot. Use the phone first then go for complaint directly.
Jeff Sees #LoserTrump is dangerous! 😳 @StramboEngr
Reported 2023-03-10 22:24:04
@mgundarso Yeah, I am familiar with that problem 🤔
I got a couple of Samsung Tags that go with their SmartThings App. It works, & it's simple. Notifies me when we're separated. It'll work from across town; signal hitchhikes through the cell network, back to me.
https://t.co/JvhsDurGqB
Nik Muelleck @nikbone
Reported 2023-03-10 20:16:43
@Samsung @SamsungSupport @SamsungMobile @SamsungMobileUS My S22 Ultra camera wasn't working which is the main reason I bought the phone. Took to UbreakIFix who repaired the camera under warranty but their diagnostics identified an additional motherboard issue so they had me send
Ken @KR02891
Reported 2023-03-10 13:36:59
@SamsungSupport having the worst Samsung experience. Inferior product (washer), inferior customer service, inferior communication and solution. Washer is 1 year old and has broken 3 times in 3 months. All the same issue. Horrible wait times for service.
Ken Rider @KenRider10
Reported 2023-03-10 12:48:39
@SamsungSupport I will never buy Samsung again. It's been truly unbelievable. The second time I had to have 2 separate technicians and wait 10 days for a simple fix. This time, same problem as 2 weeks ago, I contacted the service dept with my new ticket # and they said it
Ken Rider @KenRider10
Reported 2023-03-10 12:36:11
@SamsungSupport My washer has broken 3x in 3 months and is 1 year old. No one takes responsibility. Samsung says only the service tech can say I need a new one. Service tech says only Samsung can authorize it. Around and around we go. Weeks without a washer after spending $1,000.
Sudendu Shah @sudendu
Reported 2023-03-10 11:27:34
@janvirajput07 @SamsungMobile @SamsungMobileUS @SamsungIndia @SamsungSupport @SamsungUS @SamsungSupport I am also very disappointed I have purchased products from Samsung in Lakh's but when it coming on problem solving no revert from them..
Ken Rider @KenRider10
Reported 2023-03-10 11:21:24
@SamsungSupport My 1 year old washing machine has broken 3 times in 3 months. I paid $1,000. No one wants to accept responsibility and issue me a new product. Samsung tells me only the service tech can recommend this. The service tech says only Samsung can. Around and around.
MaydaX @MaydaX
Reported 2023-03-10 10:33:37
@SamsungSupport That's the problem. They don't help at all. They just keep telling me to wait. I would have more success talking to a brick wall than Samsung Canada support.
Aqara @AqaraSmarthouse
Reported 2023-03-10 10:25:06
@madgunnar @Samsung @smartthings Please DM us! We will help guide you in fixing this issue
Piyush jain @Twitt_piyush
Reported 2023-03-10 07:12:24
@SamsungIndia @SamsungMobile @SamsungSupport @Samsung
Is it a bug or my unit has this problem, I have bought s23 ultra on 4th March 2023
#S23Ultra #bug #Samsung https://t.co/JGTSDzi3Ic
Harshal @Harshal01034974
Reported 2023-03-10 06:20:35
@SamsungIndia Anyone there who can help me resolve my issue @SamsungHelpDesk @SamsungSupport @SamsungMobile @Samsung @samsunghelp2 @Samsungcompa @samsungbusiness @samsungbus @SamsungBizUSA @samsungbusiness @PMOIndia @BJP4India @BJP4Mumbai
Sachin Acharya @SachinAcharya
Reported 2023-03-10 05:27:19
@UniverseIce Hope @SamsungMobile fix issues soon with software updates. @Samsung @samsung_dev @SamsungDSGlobal @SamsungSupport @samsungbusiness
Sachin Acharya @SachinAcharya
Reported 2023-03-10 05:25:10
@UniverseIce Hope @SamsungMobile fix issues soon. @Samsung @samsung_dev @SamsungDSGlobal @SamsungSupport
Aeotec_Official @Aeotec_Official
Reported 2023-03-10 04:24:22
Aeotec & @smartthings - A connected family.
We sat down with SmartThings to discuss how our products work with SmartThings — and how they keep users connected to their homes. Here’s what we learned:
https://t.co/fqNQ7jO2kJ
#WWST #Zwave #Zigbee #Matter
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