Is SmartThings down right now?
(latest update January 23, 2021)
SmartThings Inc. is an American smart home. Is it up or down? Is it down for me? Check the status or Report your issues below!
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William Hasan @_williamhasan_
Reported 2021-01-23 11:17:27
@SamsungSupport hi we have been having issue on icon app badges, every messages received, open the app but not read, back to home screen and the icon number will disappear. Been complaining for 5 years, but no Samsung support listened! Hope this tweet will get Samsung's attention https://t.co/ijHocjwtxt
StephanieForteEvents @StephanieNForte
Reported 2021-01-23 10:59:26
@SamsungSupport In Aug (within the first year of purchasing my business phone from you) sound when out for calls and video. Took to local recommended repair shop. Now, 5 months later, same issue. The local repair shop doesn't know what's wrong. Need a fully functional phone.
Take Back Toronto @takebacktoronto
Reported 2021-01-23 03:16:39
@SamsungSupport 2019 RU7100 TV. Bought Galaxy Buds Pro today to replace my buds+. The pro do not pair with the tv at all! Both wearables and tv support say they are incompatible. Please fix or I will have to return my purchase lest I risk divorce due to keeping my wife awake :(
Usama Ishaq @UsamaIs29709252
Reported 2021-01-23 02:22:36
@SamsungSupport Good day sir please i bought a new screen replacement for my c5 galaxy samsung but am having a ghost touching screen. Please help me with a solution. But i was thinking or its battery problem because i kept the phone for 2yrs before i replace the screen.
Sai Teja Chitirala @CVS_Teja
Reported 2021-01-23 00:42:41
@SamsungMobile @SamsungMobileUS @SamsungUS @Samsung @SamsungSupport
Team, there is a defect on Samsung keyboard. The keys Y and Z are replaced on S9+ keyboard. Pls fix it https://t.co/oonm7rOrSe
Daniel Laberge @70DanLab
Reported 2021-01-22 21:11:36
@SamsungSupport Thanks for the response. Bluetooth wasn't related to the issue. Spotify posted the solution here: https://t.co/HbP2BuNopU
Frank @frankc727
Reported 2021-01-22 18:36:25
@SamsungSupport Yes. Like I said. Constantly. That's the problem. The remote seems to chew threw batteries like no other remote ever before. If they last 4 weeks I am lucky
|\/| @ohdangitskang
Reported 2021-01-22 18:34:11
@SamsungSupport is horrible. They sent a dead panel when they came to fix my monitor, then offered a replacement, and are now refusing a replacement forcing me to return then repurchase the monitor at a higher price than what I paid
DwunD016 @DwunD016
Reported 2021-01-22 17:44:36
@SpecterXV @SamsungUS @SamsungSupport I don't even have a problem with them. But, for you, **** em!
Christopher Weil @Chrisw265
Reported 2021-01-22 16:44:17
Some of the @SamsungSupport technicians are just frustrating to deal with. One dude straight up did not understand the issue I was having and then just hung up on me. That's easily the worst support I've ever had.
CheKahlil @CheKahlil
Reported 2021-01-22 15:39:07
@SamsungSupport @Samsung @samsung
Help. I am having an issue with my chromebook. The screen is constantly dimming on me and I cannot seem to find any 'fixes' through my google searches. Please ****! https://t.co/3W9fdfKDKA
F. Jason Scott @efjasonscott
Reported 2021-01-22 14:55:44
To my 2k+ followers, if only a handful of you heed this @SamsungTV warning: BUYER BEWARE. A warranty is only as good as the company that stands behind it. Your legs broken @SamsungUS? 1+ month & waiting. When is "support" not really support? When it's coming from @SamsungSupport https://t.co/dX8RfSx5gE
Cheensters @cheensters
Reported 2021-01-22 12:33:58
@SamsungSupport My husband sent his phone for repairs, when it was returned, it was minus the SIM card tray. He has made 6 separate calls asking for the return of his tray and each CS rep says they will send in 48 hrs. It has been 4 weeks. Simple solution, what’s the problem?
Narasimha Rao @nnarasimharao
Reported 2021-01-22 10:12:36
@SamsungMobileSA @SamsungIndia @SamsungService @SamsungSupport But indian Samsung Support is useless, they are doing fraudulent business, they are not able to fix their own products, which shows its ungeunine un healthy service support. Time p***ing its A50s 94 day of purchase Ser ref 4315916463
𝕸𝔦𝖘𝔰𝖒𝔬𝖙𝔞 @Hello_Evelina
Reported 2021-01-22 09:12:33
@SamsungSupport I can't send a photo because of how the picture comes out w/ the screen on & a screenshot isn't be applicable because it seems like there's a problem w/ the gl*** on the tablet. I don't know what it is but I think I just might return the tablet to Target to get my money back.
robert r @bobruley
Reported 2021-01-22 06:09:57
@broontangalang @SamsungSupport Same issue here. They are remarkably sleazy.
Mr. RDCS @RichieColemanSr
Reported 2021-01-21 22:17:00
@SamsungSupport I did that for nearly a week without anything happening except for broken promises. I've spent hours on the phone trying to get this resolved. Order number #US354532606. My trade-in would have been $400 last week now it only $300 You're a TRILLION Dollar Company, I'm shocked 😲
Narasimha Rao @nnarasimharao
Reported 2021-01-21 22:09:08
@SamsungMobileSA @SamsungMobile @SamsungIndia @SamsungService @SamsungUS @SamsungUK @SamsungSupport Let hole world know about third cl*** products, service and support provided by #samsungindia if still they don't realize, take appropriate action to fix issue, you will keep seeing my tweets.
Mr. RDCS @RichieColemanSr
Reported 2021-01-21 22:08:37
@SamsungSupport I have done this for nearly a week without anything happening except for broken promises. I'm very shocked by this as well.
Mart Dost @martdosto
Reported 2021-01-21 21:33:11
@smartthings last update modified how to set parameters for light temperature. The new slider is very sensitive so it's impossible to set same temperature for different lights. Before, user was able to set parameters with keyboard.
Please fix this, may be allowing both ways. https://t.co/aE0RpzLqBt
Mart Dost @martdosto
Reported 2021-01-21 21:30:12
@smartthings last smart things update modify how to set parameters for light temperature. Now with slider it's impossible to set same temperature for different lights. Before, it is user was able to set parameters with keyboard.
Please fix this, may be allowing both ways. https://t.co/zhf9BljQNl
Fitz Maro @fitzmaro
Reported 2021-01-21 20:20:47
@pocketcasts This is with the 'two fingers' pull down unfortunately... @SamsungMobile any hot takes? @SamsungMobileUS @SamsungSupport
F. Jason Scott @efjasonscott
Reported 2021-01-21 19:07:10
@SamsungBizUSA My digital signage is revolutionary as well! I'd love to move on to the next stage though. A fixed @SamsungTV! BUYER BEWARE. A warranty is only as good as the company that stands behind it. Your legs broken @SamsungUS? 1+ month & waiting. Maybe a replacement? @SamsungSupport https://t.co/OSwJnBoeYK
OddJob001 @_OddJob001_
Reported 2021-01-21 17:35:54
Shout out to @SamsungSupport. Found out my Ody G9 had an issue in 240hz mode, barely noticeable vertical lines. Was giving me a headache for the last 13 days. Within 10 mins they had a tech call me and setup a time to come replace the mainboard. No cost.
D!amond @spacecadet212
Reported 2021-01-21 16:31:05
@SamsungSupport YOUR CUSTOMER SUPPORT IS TRASH!!! what the **** is going on!? I call and I keep getting told it’s a problem on my end but I’ve talked to my bank and used mine and my boyfriends cards now and still have no idea why you keep canceling my order!!!!! You guys suck!!
F. Jason Scott @efjasonscott
Reported 2021-01-21 16:30:29
@Samsung Let me virtually unveil my non-working @SamsungTV. It's lovely. Even better if it worked. I just wish @SamsungSupport would actually fix it. A month+ waiting & no progress. BUYER BEWARE. A warranty is only as good as the company that stands behind it. Your legs broken @SamsungUS? https://t.co/qZhXPGfvOv
Dolores @Pumpkin0804
Reported 2021-01-21 16:00:05
@VZWSupport @SamsungSupport anyone else having this issue since Note20 January 2021 update.. autofill/ clipboard popup while typing so annoying with that little blue drop evertime I start a text
Dolores @Pumpkin0804
Reported 2021-01-21 15:55:41
@SamsungSupport anyone else having this issue since Note20 January 2021 update.. autofill/ clipboard popup while typing so annoying with that little blue drop evertime I start a text
Tommy Enns @tomenns
Reported 2021-01-20 10:40:17
@SamsungSupport So basically I am locked out of my own account and you are saying there is nothing you can do either. People run their entire houses on these systems. There needs to be a way to fix this.
Jesse Rutan @JesRutan
Reported 2021-01-20 09:04:41
@SamsungSupport On the new Galaxy update, where is the dual audio location at now? Used to be able to access it on the drop down menu but I don't see it anymore
Halim Umaree/حلیم عمري @HalimUmaree
Reported 2021-01-20 02:02:02
In addition to security and other issues
There is also a problem with the Samsung mobile
The problem is the lack of Pashto language.
@SamsungMobile
@SamsungSupport
@SamsungIndia
@SamsungBrasil
#AddPashtoInSamsungdevices https://t.co/I7JeopEYYt
Alex Griffin @AlexGriffin5017
Reported 2021-01-20 01:03:26
@SamsungSupport my q60 tv turns off by itself at midnight on the dot every night, how do I fix this?
Noor Qayum Majboor @MajboorNoor
Reported 2021-01-20 00:55:45
In addition to security and other issues
There is also a problem with the Samsung mobile
The problem is the lack of Pashto language.
@SamsungMobile
@SamsungSupport
@SamsungIndia
@SamsungBrasil
#AddPashtoInSamsungdevices https://t.co/iIMKGaahLY https://t.co/rGVZB6b7Wa
Junaidullah Mahmoodi @JunaidullahMah2
Reported 2021-01-20 00:45:09
In addition to security and other issues
There is also a problem with the Samsung mobile
The problem is the lack of Pashto language.
@SamsungMobile
@SamsungSupport
@SamsungIndia
@SamsungBrasil
#AddPashtoInSamsungdevices
𝐀𝐛 𝐀𝐳𝐚𝐝 @Ab__Azad
Reported 2021-01-20 00:42:27
In addition to security and other issues
There is also a problem with the Samsung mobile
The problem is the lack of Pashto language.
@SamsungMobile
@SamsungSupport
@SamsungIndia
@SamsungBrasil
#AddPashtoInSamsungdevices https://t.co/UQo6jtPer9
michael @mikkyphp
Reported 2021-01-19 21:15:00
Walking down the stairs and your accent lights come up on motion detection...the feeling never gets old #smarthome #SmartThings
Marvin Sebastian @MarvinS53332997
Reported 2021-01-19 17:12:14
@blastmastershow @SamsungSupport Some research indicates it is a more widespread issue than the public thinks.
Lynn Bradley @lynnbradley
Reported 2021-01-19 15:34:32
@SamsungSupport I have a 3 yr old refrigerator, model number RF263BEAE and am about to fix the ice maker for the 2nd time with NO GUARANTEE that it will work. Will you help me? At this point, I just want to replace the refrigerator. I'm aware you have lemon issues w/this unit.
Kevin Big K Neal @bigkiskewl
Reported 2021-01-19 10:40:25
@Benstenb @smartthings @IsSmartThingsUp Same Issue here.... :(
David M @runvsone
Reported 2021-01-19 10:15:40
@smartthings what’s going on. Issue after issue. Not able to activate home monitoring, AGAIN!!! https://t.co/tpm3G5k9aW
Brent Bensten @Benstenb
Reported 2021-01-19 09:34:43
@smartthings not being able to disarm your alarm for 2 hours is a problem. Can we at least get a status update?#SmartThings #smarthome @IsSmartThingsUp
Keith G. @KPGreensboro
Reported 2021-01-19 09:26:12
@SamsungSupport @FridgeRecall Another daily reminder of @SamsungUS @Samsung quality. 4th time this has broken, less than 6 months after the last “repair”. All in less than 3 years! #lemonlaw #defective https://t.co/nxs31rlDQt
Latasha Vandermeer @kitty28806
Reported 2021-01-19 09:25:33
@SamsungSupport Fix your refrigerators! You know there's issues! You don't care. We shouldn't have to buy ice every week because your POS refrigerators don't work!
Satbir Bishnoi @Satya_bishnoi29
Reported 2021-01-19 07:24:28
@SamsungSupport
Dear sir my earphone ehs64 is not giving voice clearly I went to service center shri ram samsung service center to change my earphone but they deny to replace it they said it is physically broken but it is working fine sometime voice Falcutting. https://t.co/4qE8bnMRmH
Satbir Bishnoi @Satya_bishnoi29
Reported 2021-01-19 07:20:40
@SamsungSupport
Dear sir my earphone ehs64 is not giving voice clearly I went to service center shri ram samsung service center to change my earphone but they deny to replace it they said it is physically broken but it is working fine sometime voice Falcutting. So please take https://t.co/gZrrmTOqq3
Josh Powell @JoshPowell89
Reported 2021-01-19 05:36:04
@getpeid Hue Lights, Samsung UK Smart Plugs, Xiaomi door sensors using Home ***istant on a RPi4 to bring it all together.
Overall I think the software on the individual items (philips hue, samsung smartthings, aqara) let them down but using home ***istant brings it all together nicely.
Petra Starke 🌟🗝 @petstarr
Reported 2021-01-19 04:38:06
After some help from @SamsungSupport I fixed the problem... for an hour. 😩 THIS IS DRIVING ME CRAZY AND IT IS SUCH A WEIRD FREAKO PROBLEM NO ONE ELSE KNOWS WHAT I'M ON ABOUT
Keith G. @KPGreensboro
Reported 2021-01-18 21:11:56
@SamsungSupport How about you announce an ice maker that actually works or a fridge that can hold a steady temperature? My ice machine has broken 4x in less than 3 years! How can you knowingly sell defective products? @FridgeRecall
ks @kskinni
Reported 2021-01-18 19:50:18
@SamsungSupport is apparently an oxymoron. I've spent 2 hours today trying to get a Samsung Pay issue on my NEW Galaxy Watch3 addressed. Nothing has happened.
I think this will be my last Samsung phone.
Petra Starke 🌟🗝 @petstarr
Reported 2021-01-18 19:19:27
Ok this is really bizarre... Any other @SamsungMobile @SamsungSupport Android users having this problem with the @Twitter app? Every time I open Twitter, it triggers my S20 to go into "do not disturb" mode. When I close twitter, DND turns off again. 🤷♂️