Is Shentel down right now?

(latest update October 26, 2021)

Shentel, officially Shenandoah Telecommunications Company, is a publicly traded telecommunications company headquartered in Edinburg, Virginia. It operates a digital wireless and wireline network in rural Virginia, West Virginia, Maryland and Pennsylvania. Shentel operates its wireless division as a Sprint affiliate. Is it up or down? Is it down for me? Check the status or Report your issues below!

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Shentel Problem Reports

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Shentel Latest Reports

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Derek Barrera AI @DerekBarrera_AI

Reported 2021-10-21 18:53:15

Shentel, fix your program.

ThatBoiRai @llNATIION

Reported 2021-10-19 07:31:14

Our internet been down for 5 days and Shentel just now trying to fix it..

Paul Van Vleet @vanvleets

Reported 2021-10-17 21:24:20

Well, @CenturyLink we’ve had no DSL service since last Thursday night. The fix keeps getting pushed back. Latest fix is Monday at 12:30pm @CenturyLinkHelp ….. Hey @beambyshentel how’s it going? https://t.co/rA3gQpSK3Y

Death is only an option @ScarfaceZeGod

Reported 2021-10-17 09:09:28

Hey @Shentel fix yall internet..service is trash. Third modem box that goes down in my household. Now i have to wait 3-4 days before yall can fix it! What kind of BS is this. I pay for 150 down and most of the time i barely get 50 down… wifi barely works. Any time

decafpunk @decafpunk

Reported 2021-10-16 10:13:26

Hey @Shentel how many more times do I have to lose internet before you actually fix the problem? It went down last night and still hasn't come back on. I think we deserve a bill credit at this point

Landon Fowler @landonkfowler

Reported 2021-10-15 15:19:36

Another day, another @Shentel outage. Freedom of ISP choice needs to be a thing. #LetMyNetworkGo

Corey deBruin @FallenDivide

Reported 2021-10-10 22:46:23

@Shentel so you had another crash but dont tweet it out. Thats solid infrastructure.

Shentel @Shentel

Reported 2021-09-26 12:46:45

@ThiccNickTweets We could be looking at an undiagnosed line issue. We are currently investigating, but if these interruptions continue, please email us at support@shentel.net or call us at 1-800-SHENTEL so we can take a closer look at your service specifically. Thank you! Support

Goddess Shentell @GoddessShentell

Reported 2021-09-26 12:38:02

Me looking down upon you will be the only view you ever have. #bankbreaker #RetirementRa***er #stockstowatch #cryptocrusher GODDESS SHENTELL https://t.co/h6puyb7eE6

🍑 ThiccNick 🍑 @ThiccNickTweets

Reported 2021-09-26 00:56:19

Hey @Shentel once again you prove to be the worst internet provider I’ve ever had. Every night at exactly 12:30am you shut down our internet service…wtf? No warnings, no emails, nothing.

Zenreality @Zenreality1

Reported 2021-09-23 17:55:03

@Shentel Any idea when this outage will be over?

Cindy Stewart @runtime714

Reported 2021-09-20 07:53:03

@MWrett @sharerofinfo @BoonHogganbeck @comcast Not so easy. There's only one internet/cable provider available in many places. I don't buy cable, only internet and my only choice is Comcast. Down the road the only choice is Shentel.

S Olson, B.S, J.D. @ThatVDOVault

Reported 2021-09-18 14:39:46

@boggs_debi It might? I haven't been to the Edinburg Mill in years though I drive past it from time to time (usually when I need to go to Shentel to pay a bill or have some issue with Internet service)

Burn 🗾🌌 @Takeo_26

Reported 2021-09-14 01:07:36

I guess I'll go to bed early then since @Shentel felt like going down. Could of given us a warning about the outage.

Lilc73 @Lilc1973

Reported 2021-09-14 00:38:56

@Shentel a warning for a scheduled outage in Penhook VA would have been nice.

Shentel @Shentel

Reported 2021-09-10 22:58:22

@Look_ComeOn We apologize for the issues you are experiencing with the service. We have many timeslots available that we can utilize to suit your needs. Please feel free to contact us at 1-800-743-6835 and we will be happy to work with you to get the issue resolved. Thank you, Shentel

The Socially Awkward Nerd @ThisIsJohnnyT

Reported 2021-09-08 13:50:15

@Shentel Outage in Russell County, VA. Any ETTR on this?

Goddess Shentell @GoddessShentell

Reported 2021-09-06 17:01:33

I'm Just gonna sit this down right here. #sadisticsa***e Goddess Shentell. HmU #linkinbio #FinDomme #blackbdsmcommunity #blackbdsmlifestyle #blackfemdomme #blackkinksters https://t.co/a45tpm8Acp

Kyla 🦇 @kawcawkyla

Reported 2021-09-05 08:56:51

@shentel internet down at Lancer Park at Longwood University

Deep Cuts Dave @Atrosbaka

Reported 2021-09-04 20:59:32

@Shentel @Shentel can we get some sort of announcement when there's an outage, and when service is restored? Would go a long way towards greater consumer confidence. Thanks!

Deep Cuts Dave @Atrosbaka

Reported 2021-09-04 20:58:20

@Shentel can we get some sort of announcement when there's an outage, and when service is restored? Would go a long way towards faster consumer confidence. Thanks!

Layala Ksarn @FfxivLayala

Reported 2021-08-31 10:19:12

@Proog @Shentel @burzerker Tech yesterday (same guy) swapped the modem. Didn't fix the problem - still dropping hourly. Called back, only option is a 4th tech visit. Can we please get some transparency on what the problem is, @Shentel? Because it's not just me having this issue, and my router is fine.

Layala Ksarn @FfxivLayala

Reported 2021-08-27 10:48:10

@Proog @Shentel @burzerker Exactly that, yeah. The last tech that came said the same & that they knew what the problem was (saw a s/n graph on his laptop) and had had like 14 calls about it already. Not sure what they hope to glean from checking our modem for a 3rd time, but here's hoping.

Proog 👟 @Proog

Reported 2021-08-27 10:41:21

@FfxivLayala @Shentel @burzerker We have been having issues in the Christiansburg area as well. The tech who came to fix it says there was "noise on the network node" that all the customers around here are on. So yeah this is not a modem problem, this is a Shentel problem.

Layala Ksarn @FfxivLayala

Reported 2021-08-27 08:44:17

@Shentel @burzerker Just chiming in here (again) that we've been having issues in Radford for 2 weeks now as well, rebooting everything multiple times did nothing. Now waiting on our 3rd tech visit, hopefully they escalate & check the gear in our neighborhood that's actually causing the issue.

Dan Burzek @burzerker

Reported 2021-08-26 20:44:53

@Shentel is there an issue in the Radford area? I am having serious intermittent speed problems. A neighbour a few blocks away mentioned they are having similar problems. Speed tests show in the 10's of Kbs to 10's of Mbps. Very unstable.

Layala Ksarn @FfxivLayala

Reported 2021-08-25 20:28:20

@Shentel If you guys could fix the service in Radford that's been going down at random times for almost 2 weeks now, that would be great.

Hannah @h_westlund18

Reported 2021-08-25 14:39:35

I've never met someone funnier then the shentel man that came to fix our wifi 5 stars buddy, 5 stars

ginger minga piggy @gingerloserpig

Reported 2021-08-22 16:53:20

@GoddessShentell Ram that heel down my throat or *** or both

Todd Bryant 🦁 @toddbryant5

Reported 2021-08-19 00:30:03

@Shentel Internet down again in Radford, Va. and I mean, again….. https://t.co/kyrlRcEIEz

Panchito Ojeda @fmojeda

Reported 2021-08-18 08:57:36

@Shentel are you all experiencing an outage in christiansburg right now

Chris Scott @drchrisscott

Reported 2021-08-17 09:11:34

@CenturyLinkHelp Just a suggestion @CenturyLink @CenturyLinkHelp… Telling me the problem is fixed, when it’s still broken, does not inspire confidence. Makes me more likely to jump to BEAM @Shentel https://t.co/MedRop9M31

Chris Scott @drchrisscott

Reported 2021-08-16 22:39:15

Storm⚡️zapped DSL. After 3 hrs chat then hold time, @CenturyLinkHelp said 10 days before fix. BEAM @Shentel said install new service in 2 days. Goodbye @CenturyLink. #customerservice

John Cartwright @IsaidCartwright

Reported 2021-08-12 14:53:15

Again. Just now. Let’s get it together @Shentel. It’s been particularly bad lately. #shentel

Zoan @MetazoanPath6

Reported 2021-08-10 21:19:04

@Shentel Down again 😔 smh

John Cartwright @IsaidCartwright

Reported 2021-08-10 18:56:17

Or is your internet down too 🙄 #shentel

Fing Internet Alert @outagedetect

Reported 2021-08-10 18:56:14

✅ Considerable Internet #outage ended: #Shentel in #Virginia since 6:20 PM resolved after 30 min, impacting #Forest 🇺🇸 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L Retweet if resolved for you as well #Shentel #Shenteldown #Shenteloutage #Shentelup #evenings https://t.co/mHTpe0GEAw

Zoan @MetazoanPath6

Reported 2021-08-10 18:41:57

@Chops434 @Shentel Same, mine is down

Fing Internet Alert @outagedetect

Reported 2021-08-10 18:41:13

⚡ Considerable Internet #outage detected: #Shentel in #Virginia since 6:20 PM, impacting #Forest 🇺🇸 Live map and ****ysis 👉 https://t.co/wXSiHSWOlM Retweet if down for you too #Shentel #Shenteldown #Shenteloutage #nointernet #evenings https://t.co/AazMt6L1Yk

RobertClark @Chops434

Reported 2021-08-10 18:35:55

@Shentel Hi I don’t have any service just wondering if it’s down

Ian / IJS @ijsxx

Reported 2021-08-10 18:22:29

@ThiccNickTweets @Shentel Y’all don’t have Glofiber down there yet?

🍑 ThiccNick 🍑 @ThiccNickTweets

Reported 2021-08-10 18:21:25

Thanks once again @Shentel for your amazing internet service that never fails to shut down after I hit live 😊 I cannot wait until we move so we no longer have to deal with this terrible service that we pay and arm and a leg for every month.

Tate Jones @poTATEohhh

Reported 2021-08-10 18:19:35

@Shentel Outage again in Lynchburg 24502? News? Me and my wife require internet for work and this is causing us downtime. My wife is hourly and this severely impacts our lives. This is the third time in the last few weeks.

Fing Internet Alert @outagedetect

Reported 2021-08-10 02:06:16

✅ Considerable Internet #outage ended: #Shentel in #Virginia since 1:35 AM resolved after 25 min, impacting #Christiansburg #Woodstock 🇺🇸 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L #Shentel #Shenteldown #Shenteloutage #Shentelup #night https://t.co/WG4CEoMP3R

Monta Elkins @montaelkins

Reported 2021-08-10 01:56:52

I live in Va and teach cl***es online for a living.teaching in Europe now, my cl*** begins at 3:00 a.m. local Shentel has an internet outage for maintenance from 12-6 a.m. Tech support say they have no way to notify me ahead of time. That's not helpful @Shentel #Shentel

Fing Internet Alert @outagedetect

Reported 2021-08-10 01:56:14

⚡ Considerable Internet #outage detected: #Shentel in #Virginia since 1:35 AM, impacting #Christiansburg #Woodstock 🇺🇸 Live map and ****ysis 👉 https://t.co/wXSiHSWOlM Retweet if down for you too #Shentel #Shenteldown #Shenteloutage #nointernet #night https://t.co/DmpjSv1sG4

Tate Jones @poTATEohhh

Reported 2021-08-05 01:54:47

@Shentel Any news about outages in Lynchburg Virginia? Internet cut out a few hours ago but was back, now it’s down but not coming back online.

Tony Angle @tony_angle

Reported 2021-08-01 21:10:01

@Shentel what is happening with the Internet service? Been down most of the day. Your recording says it cannot give an estimated time. For those who work from home this is not good enough.

Tony Williams @Rockingham_1st

Reported 2021-07-30 07:39:46

**TRAFFIC ALERT** 300 BLOCK OF WEST OLD CROSS RD IN NEW MARKET WILL BE SHUT DOWN FOR ABOUT AN HOUR DUE TO A VEHICLE STRIKING A TELEPHONE POLE. SHENTEL IS ENROUTE @0739-RCFA1

yep yep @KevKsbrugh

Reported 2021-07-27 11:49:35

@Shentel is there an internet outage in the 24422 area today. Went out about 10ish. Reset everything but just flashing blue and green light. Internet light is black and will not turn on. Thank in advance

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