Shawn D Taylor @Drake74kgHokie
Reported 2020-07-09 13:54:38
@Shentel is there a know outage going on in Christiansburg. Showing numerous postings downdetector & wondering if this is being worked on/corrected?
John waters @Johnfwatersjr
Reported 2020-07-09 13:48:10
@Shentel internet is down 🤬
Reported 2020-07-05 16:40:23
@Shentel I reported an internet outage a little while ago. They told me it would be Wednesday before someone could come out because it only affected a few houses. Unacceptable.
Reported 2020-07-05 06:05:19
@PixelatedWah Now, it's entirely likely that it's Cox being ****s, but when I had a similar issue it turned out to be a problem with the actual cable hookup on the building. Is that a possibility in your case? (also, Shentel actually bothered to sort my problem out)
Verum Ex Libris @SouperSide
Reported 2020-07-03 15:27:20
Man, I’d love some internet rn near Rocky Mount Va.. @Shentel -_- been hrs..
I give you dollars every month, you give me internet. That’s how it’s supposed to work. Yet it goes down either everyday or every other day lately. https://t.co/x65JUTb4WB
Reported 2020-07-03 01:30:17
@Shentel Please help fix my Internet! All day it has gone offline no less than 10 times!! I’ll share my error logs.
Richard Sosa @rsosa8
Reported 2020-06-26 17:20:05
@friedoystercult @HotlantaCapital I’m in the Shenandoah Valley now with Shentel internet and am really thinking about moving down here.
CJ Orndorff @FalconsCJ
Reported 2020-06-24 09:31:12
@Shentel so y’all had person come fix our internet. Meet my 2 year old son Keagan, he’s been trying to help him for the past 10 mins by moving the old router around while he installed the new one.... https://t.co/pe9nfLl10R
Reported 2020-06-21 21:12:11
Been waiting since the day before yesterday for Shentel to fix their **** and it's still ****ing broken jfc
Gerry Martin @LongwoodGeek
Reported 2020-06-17 14:39:13
@YDG___ @Shentel Mine was a "up to several times a day" full powercycle of the modem. I clocked it, from the moment the net went down to coming back up was 1min***ec exactly. They replaced my modem and all is good! :)
Jennifer Burner @JBurner08
Reported 2020-06-17 08:21:37
@awfrench1 I am teaching Drivers Ed online currently to my students that missed cl***room hours and I have pretty decent WiFi. Unfortunately, when more than 8 kids are on at a time, my feed lags-trying to figure out how to fix this without paying an arm and a leg to Shentel.
Reported 2020-06-12 16:52:25
My moods go from “chill” to “burning Curtis’ Shentel truck down” SO fast
laguna ✨ @11Laguna11
Reported 2020-06-09 20:43:21
@Xfinity Do you plan on building out your services to more locations? Your service is 2 miles down the road and we need you at our new house!! 😭😭 Only crappy *** Shentel. My husband has broken remotes because of the bad internet. What do we need to do to make this happen???
MΣGΛП MΛYΉΣM @MeganMayhem3
Reported 2020-06-09 08:47:41
@goVZN @bradyz I'm down! We will sneak in that wifi tho. No one can stop us. 😂 unless im a quarter mile too far from shentel. 🙄 whack ***.
Neesh ✨ @neshizzlee
Reported 2020-06-06 15:06:50
@Shentel how long will this outage in Lynchburg be lasting this is ridiculous
Reported 2020-06-05 07:50:42
Due to the nature of your issue please give us a call at your convenience and we will be happy to look into this for you further.
Reported 2020-06-05 07:50:08
There was an outage in your area during this time, however it has now cleared. If you are still having trouble please give us a call to troubleshoot further.
Todd Joyce @tarheeltodd
Reported 2020-06-03 13:06:38
@shentel outage in Christiansburg, VA - Anyone else?
Reported 2020-06-01 07:59:01
@darbianSRL We apologize that you are having this trouble. We currently do not have any area issues in Christiansburg. If you are still experiencing this issue please give us a call and we will be happy to troubleshoot with you further.
Jordan G Stanley @Forest_538
Reported 2020-05-28 23:05:55
@Shentel is internet down in Lynchburg?
Reported 2020-05-26 21:06:17
@Shentel okay guys what is going on in radford y’all have been down and horrible for three days now I can’t do anything!?!? I have called twice and I get the same “problem in radford “ blah blah
Rett McGibbon @RettPXP
Reported 2020-05-26 00:26:57
@Shentel any update on the Virginia outage?
Mark dG @markvhri
Reported 2020-05-24 02:05:31
Hi is your system down? We are unable to connect for two days now and we are having a problem getting in touch with you.
Reported 2020-05-15 14:57:23
@gamercop556 We apologize for the service issues you have been experiencing. Please call us at 1-800-SHENTEL so we can help rectify this issue.
Panchito Ojeda @fmojeda
Reported 2020-05-14 18:49:02
@Shentel is there an internet outage in Christiansburg area?
Derek Barrera AI @DerekBarrera_AI
Reported 2020-05-13 16:29:35
Shentel, fix your program.
It is written @ShellyL73637520
Reported 2020-05-13 12:15:22
@greggutfeld @DanaPerino @JesseBWatters @TheJuanWilliams can't wait to tell my story of how the deep state took me down while learning and reporting the dumping of telecommunication data inside Shentel 100 miles outside DC a literal monopoly since 1983 @realDonaldTrump @vp S.O.S.
fix it please @KevKsbrugh
Reported 2020-05-09 22:17:26
@Shentel pay for 50 mbs down 10mbs up but look every night from 4pm until midnight. I know I know you have no outages reported in my area give you a call so we can work it out. Already did that technician said everybody staying home because of the cv19 putting stress on the lines https://t.co/zpar697huq
fix it please @KevKsbrugh
Reported 2020-05-06 13:30:00
@Craig_Daliessio @Shentel I have to reset my modem 4 or 5 times a day as well as my neighbors here in Clifton Forge. The problem is somewhere in your lines causing the modems to screw up or overload. I know you're lines have to be cooking red hot with all the stay home crap. But please fix it ASAP
Reported 2020-05-06 11:44:44
@Shentel just had to restart the modem. Again. And no giving you guys a call or a technician coming out isn’t going to fix it. Make your service better with all this money y’all charge!
Reported 2020-05-04 16:02:09
@doug_Potter17 We apologize for the continued trouble in your area. There is a line issue in your area that our technicians are currently working to repair. Again, we apologize for the inconvenience. Know we are doing all we can to get this working again.
Reported 2020-05-04 15:13:26
@Shentel OMG....3rd time TODAY in 3 hours. I can’t work like this. Get this damn **** fixed!!!!! This is so damn maddening and frustrating. I’m gonna start noting the hours and deducting the down time from my bill. 🤬🤬🤬😡😡😡
Reported 2020-05-04 13:44:27
@Shentel Come ON #Shentel —. This is the 3rd day in a row where my cable and internet are up and down repeatedly. I’m trying to WORK here and I need a RELIABLE internet service!!
Reported 2020-05-03 17:38:47
@gamercop556 Sorry to hear that you are having slower than normal speeds. We would be happy to look into this issue with you. Please give us a call anytime 24/7 at 1-800-SHENTEL.
Reported 2020-05-03 15:11:40
@Shentel Honestly, I wish I had another option for service where I live. Internet spotty yesterday and had been down for HOURS today and the recorded message about trouble in my area is from yesterday afternoon!!! GET. MY. DAMN. INTERNET. UP!
Reported 2020-05-01 07:08:55
@Craig_Daliessio You should not have to reboot your modem that often. Please give us a call and we will be happy to troubleshoot with you further to get this issue resolved.
Reported 2020-04-22 20:51:48
@Shentel All services is down in Clear Fork, WV.
Reported 2020-04-22 20:11:07
@Shentel What do I have to do to get my internet fixed? I cannot stream to @Twitch after 6pm! Called every week for the past 2 months and nothing has been fixed after multiple attempts. Im also not the only person on my street with this problem!!!
Reported 2020-04-20 13:54:37
@Level3 @CrownCastle @EverstreamNET
@ZayoGroup @CenturyLink @firstlightfiber @VerizonBusiness @ExteNetSystems @googlefiber @DQE_Comm @Shentel @FIBERLIGHT_LLC @comcastbusiness @UnitiFiber @ATT @SpectrumComm
Greg Lee @GregLee_5
Reported 2020-04-15 21:54:15
Tryin to see if @Shentel gonna waive them data overage fees on next months bill..data limit was 750 GB and we currently at 895 GB with 5 days remaining 😭with no signs of slowing down smh
Brent Wilson @SproutlyBrent
Reported 2020-04-10 12:06:03
@Shentel Hi there. There's a telephone line down at approx. 38.631064, -78.649922. Affecting phone & internet in the area.
#ThankYou for everything that you all are doing during this unprecedented time. :-)
⚔️𝙘𝙧𝙪𝙙𝙪𝙨 𝙘𝙖𝙣𝙞𝙨⚔️ @caniskinbot
Reported 2020-04-08 18:39:16
*shentel is struggling financially, i fly down to VA headquarters with a piece of wheat in my mouth and full cowboy outfit*
"well—" *looks at the board room* "how much **** i gotta **** around these parts to buy a telecom company, shenandoah?"
also yes i just acquired it today
Reported 2020-04-08 11:46:19
@_USA_Liberty We apologize for the service interruptions you've been experiencing. Our technicians believe they have isolated the issue and there will be no further line issues in your area. If you do have any other service issues, please feel free to contact us.
Reported 2020-04-04 13:11:47
@shentelk612 I’ll be counting down the days until we meet again lol
Panchito Ojeda @fmojeda
Reported 2020-04-03 16:57:40
@Shentel is there an outage in Christiansbrg currently?
Reported 2020-04-03 09:35:03
@KevKsbrugh There is currently no outage in Clifton Forge. We apologize for the service issues you are experiencing and would like to get more details about this so it can be addressed. Could you please call us at 1-800-SHENTEL so we can work with you further?
S0NY PLAYSTATION @KevKsbrugh
Reported 2020-04-02 10:42:36
@Shentel are you having outage problems in Clifton Forge va. It cuts out periodically for no reason. And all the neighbors around me that have shentel say there's go out at the same time all the time. So don't suggest a service appointment. Come check your lines on the poles
Reported 2020-04-01 22:47:40
@Shentel I think there's a problem. https://t.co/NszWtE1LWE
ʕ- ᴥ -ʔ Ice Panda @IcePanda
Reported 2020-04-01 16:28:55
As days went by, I always tried rechecking the mailbox at the post office once a day just to see if the bill comes. Never shows and before I go blaming the post office, this is a Shentel problem not a Post Office problem otherwise the other mail delivered would've been lost too.
ʕ- ᴥ -ʔ Ice Panda @IcePanda
Reported 2020-04-01 16:28:10
As days went by, I always tried rechecking the mailbox at the post office once a day just to see if the bill comes. Never shows and before I go blaming the post office, this is a Shentel problem not a Post Office problem otherwise the other mail delivered would've be lost as well