Is Shentel down right now?
(latest update May 22, 2022)

Shentel, officially Shenandoah Telecommunications Company, is a publicly traded telecommunications company headquartered in Edinburg, Virginia. It operates a digital wireless and wireline network in rural Virginia, West Virginia, Maryland and Pennsylvania. Shentel operates its wireless division as a Sprint affiliate. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Christopher Kline @klinecj
Reported 2022-05-15 21:43:53
.@Shentel take action against the racism of @FoxNews. Do not allow yourself to be part of the problem! Drop Fox!

Matthew Jones @89MJones96
Reported 2022-05-10 13:40:41
@JPFinlayNBCS @BMitchliveNBCS no matter how much they tried to negotiate, ABC7 wanted that money so Shentel said good bye! Dish cut stations from their offerings for the exact same reason. Every single provider negotiates DOWN the amount of how much these Networks truly want to

iza @dreamfighterxo
Reported 2022-05-05 14:57:48
@shentellya same, they always let me down

Jackie (Weatheronthe8s) 🏳️⚧️ @Weatheronthe8s
Reported 2022-05-04 17:12:47
@curtisnetworks Yeah. Verizon hardly has any subs in much of WV it seems. I noticed one of the Shentel towers in my area seems to be having a bit of an outage today. Now sure what's wrong with it. Nobody working on it, so I guess it may just be how subpar the reliability is on these sites.

CurtisiTech - WVTech @curtisnetworks
Reported 2022-05-04 12:19:50
FIRST SHENTEL SITE UPGRADED!! VERY GOOD T-MOBILE! From B25 5MHz 10 down to 250+ down! #5G #TMobile #Shentel #WV https://t.co/ddJvX4d6dU

Derek Barrera AI @DerekBarrera_AI
Reported 2022-05-01 13:06:52
Shentel, fix your program.

CurtisiTech - WVTech @curtisnetworks
Reported 2022-04-26 15:24:55
@Weatheronthe8s @Shentel @TMobile I went from Linn WV where this is at to Flatwoods to Weston and still haven’t seen another site. There’s two more neighbor tower to the one in Linn, Camden and Alum Bridge curious if they are working there way down 33.

Carla @VIVASCIOUS341
Reported 2022-04-23 19:53:24
@Shentel Why is internet service down AGAIN in central Virginia? This is an ongoing problem with Shentel.

jdmblackout @JDM_Blackout
Reported 2022-04-23 19:12:28
Shentel internet could offer me 1 million dollars to do an ad for them and I'd turn that **** down immediately. A joke of a company.

Derek Barrera AI @DerekBarrera_AI
Reported 2022-04-10 21:46:06
Shentel, fix your program.

“I’m Not A Vet, But I Know What A Dog Is” @SomewhatHopeful
Reported 2022-04-05 19:46:15
Hey @elonmusk .. any plans to buy @DIRECTV ?
I just received official notice they are dumping @OAN in a few weeks … here’s the kicker, I don’t watch OAN, but we will be dumping Dtv, after 20+ yrs. B/C of censorship
@Shentel, here we come, you better not let us down!

Blake neece @NeeceBlake
Reported 2022-03-29 16:07:46
@Shentel any info on the outage in lebanon va? Thanks

Steve Harmon @steveharmon62
Reported 2022-03-27 01:47:31
@Shentel do you guys have an outage notification system in place? Like a text or email telling me about my service being down and eta's. It's a pretty common qol service.

RichieAppel @RichieAppel
Reported 2022-03-15 14:00:33
@GOC_Wrestling Xfinity is a bigger problem than the dead computer. Their service sucks. At least you don’t have to deal with @Shentel their service is worse than even Xfinity.

Big Jim @SOLDIERofCHAOS2
Reported 2022-03-14 17:40:00
@Shentel Big 🤦♂️. I just can’t. Scheduled for my 3rd ticket because they can’t figure out why my “signal” won’t stay consistent. New modem ✅ New cable ran from outside ✅ outside box serviced ✅ ask what the problem is 🚫 nobody knows. Seriously. This is ridiculous.

Andrew Lowe @Lowebrew
Reported 2022-02-01 09:54:57
Shout out to @Shentel. Had an issue with a tech and the social media team was awesome to respond. Then called about my bill and the install fee I shouldn't have to pay; your rep took care of me without even a huff. Thank you.

Jeff Uphoff @juphoff
Reported 2022-01-27 12:43:23
Amazing fire-department & Shentel/GloFiber response time--mere minutes--to my house just now after a semi zooming down the street pulled down the fiber-optic Internet lines, severing one--but my link stayed up! :) https://t.co/uf8s4PIRVJ

The River 95.3 📻 @theriver953
Reported 2022-01-18 15:56:33
Shentel corrects an email outage https://t.co/B5nvMOFiyA

Dickie @bigusdickus666
Reported 2022-01-16 22:54:13
@Shentel fix your internet

Cyber, etc... @cyber_etc
Reported 2022-01-16 16:59:45
@CherylT76196209 @BuckeyeInternet @ransomwaremap @ValeryMarchive @SRTComm The #ransomware attack on Mail2World is also impacting customers of Shentel (in Shenandoah County, Virginia).
#Cyberattack
Via @WHSVColby & @WHSVnews
https://t.co/97gS4ADjwk

WHSVnews @WHSVnews
Reported 2022-01-15 21:00:17
Shentel customers in Shenandoah County have been unable to access their email accounts for the past four days due to an outage. https://t.co/nibb8iVNgu

Colby Johnson @WHSVColby
Reported 2022-01-15 15:01:37
Thousands of Shentel customers have been unable to access their email accounts for four days now including many in Shenandoah County. Today I got an update from Shentel and talked with some Strasburg businesses that have been hurt by the outage. Tonight on @WHSVnews.

Onthedock @REB308
Reported 2022-01-13 16:13:59
@Shentel please post an update to your website as to what is going on with your email outage so that your customers can make informed decisions regarding how to proceed with email service. You just cannot be offline for 48+ hours like this and not communicate with your customers!

T.J. Waicul @Waicul
Reported 2022-01-13 12:52:21
@Shentel I sincerely hope you are addressing the service line issue at its source. Multiple phone calls and tech visits pointing to a larger service issue in the Forest area. 1/2

FlamesFan_Dan @Look_ComeOn
Reported 2022-01-07 06:33:15
@Shentel two outages in a week? So is this the new normal? Every time it snow we have an outage?
@ABC13News

Sarah 🙌🏿 @blackness7778
Reported 2022-01-06 16:57:44
@beambyshentel Fix your service

Tom Stoner @Stonerhole
Reported 2022-01-05 17:09:25
@DannerEvans any info about the m***ive Shentel outage all day. Couldn't do my bread order today. Lots of people working from home must be very upset

Justin Weidner @justin_weidner
Reported 2022-01-04 15:19:36
@Shentel any updates on the big outage? Been down all day and I WFH.

Coach Settle @CoachSettleMT
Reported 2021-12-20 14:43:44
@Shentel fix my internet. Or I won’t pay. Simple as that.

CurtisiTech - WVTech @curtisnetworks
Reported 2021-12-16 23:03:10
@thetechxtremist @NicholasT1979 I’m not saying it happens more often on Verizon. Verizon sucks here, some people that I work with complained about issues on Verizon all day Tuesday. It matters state to state most definitely. AT&T goes down a lot down where I live. T-Mobile never goes down here because Shentel.

Hails @littlefoxhaewel
Reported 2021-12-13 20:16:32
@h_westlund18 They’ve been doing it for months frfr even had shentel come out. Shentel just won’t do anything to fix it and longwood doesn’t care enough to do anything about it

Hails @littlefoxhaewel
Reported 2021-12-13 19:32:44
Can longwood be responsible for not providing internet? This ****ing townhouse (my partners) hasn’t had internet since December and shentel won’t fix it if longwood doesn’t authorize it wtf

Exxxotica DC💫NYC DEC 9-13 @GizelleLane
Reported 2021-12-06 14:22:12
@Hausofgoldxxx came and shut @EXXXOTICA tf down from the dungeon to the main stage we’re sure to provide a show couldn’t do it without my team✨💕 @ThroatGoddessxx @NakedTrumpeter @GoddessShentell https://t.co/VkGWXUcX6e

The Only Seth Knachel @The_SethKnachel
Reported 2021-12-05 15:43:11
@Shentel gonna need you to go ahead and fix your outage in Christiansburg VA

Derek Barrera AI @DerekBarrera_AI
Reported 2021-11-23 16:20:01
Shentel, fix your program.

Pyrolitix @pyrolitix
Reported 2021-11-20 14:48:54
@Shentel Worst ISP I've had in over a decade. Contacted support already this week & I know it's not just me in this area as the woman from support attempted to tell me the routers the issue.. Lets get this fixed. https://t.co/6lOGAcXaG5

DelusionalRaptor @delusionlraptor
Reported 2021-11-18 21:47:17
@Shentel The reply is about as slow as the speed I was getting. Apparently there was an "outage"(shocker). Really wish Cox would come out this way.

Shentel @Shentel
Reported 2021-11-18 21:42:17
@delusionlraptor Hey! We're sorry to hear you're having trouble with your service. We would love to help you out with your problem, if you'd like to call us at 1-800-SHENTEL we can get this solved. Thanks!

Fing Internet Alert @outagedetect
Reported 2021-11-18 11:51:19
✅ Considerable Internet #outage ended: #Shentel in #Virginia since 11:35 AM resolved after 10 min, impacting #Christiansburg #Forest
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#Shentel #Shenteldown #Shenteloutage #Shentelup #LateMorning https://t.co/Hj0qQmVypf

GuyNameMike 🎮 @GuyNameMike
Reported 2021-11-17 08:43:39
Unbelievable @Shentel tech calls me up says he gonna wave the ticket cuz there is nothing he can do and that multiple people are complaining about the same issue from 6pm-10pm est. Someone higher up come and take care of this issue my internet is not cheap $250 a month ffs!

Shentel @Shentel
Reported 2021-11-14 07:34:56
@GuyNameMike We're sorry to hear your connection is not working the way it should be and we'd like to get this fixed for you. Please email us at support@shentel.net with your name and address and a brief description of your issue and we will get this working again. Thank you!

Ted Hearn @TedatACA
Reported 2021-11-13 12:21:50
Visionary ex-Shentel leader Warren French Jr. dies at 98. “He was a problem solver,” said his son, Christopher French, who succeeded his father in running @Shentel, an @ACAConnects member company. https://t.co/3ZqFEC8YXU https://t.co/KQiE7uz0XN

GuyNameMike 🎮 @GuyNameMike
Reported 2021-11-12 20:53:00
Another day another issue with @Shentel got to love when your bitrate is as low as 37kbs when you pay for 50mbs #BlameShentel in full effect fix your stuff! https://t.co/Sl4Mvu3dKJ

Daniel Mills @cyberpwnn
Reported 2021-11-09 20:32:48
@Shentel could you guys even make it 30 days without having an outage that takes days to fix? Why am i paying for a monthly service when it only works 70% of the time at rated speeds. Unless gigabit means 4mbit/s to you guys.

Kaitlyn Brooke🌻 @KaiitlynBrooke
Reported 2021-11-09 20:27:49
@Shentel fix it

Craig Jordan @cjordan265
Reported 2021-11-04 15:11:53
@Shentel what is going on with shentel. It’s been down all day.

Craig Jordan @cjordan265
Reported 2021-11-04 14:05:01
@Shentel Is shentel ever going to fix this outage?????

Peter Adderton @peter_adderton
Reported 2021-11-03 13:30:49
@MasaSonCap Yep they lost in net Adds to ATT and Arpu was flat, they also acquired Shentel which helped a lot stock still down m***ive from 150 a share so investors still concerned just not as much.

Eugene H. Banks @eugeniusbanks
Reported 2021-11-03 13:25:28
Our Regional Carriers team knows the unique bonds our customers have with the communities they support. The latest issue of Regional Connect Magazine takes a look at the terrific work being done by #GCI, #USCellular, #Shentel, and more. #TeamEricsson https://t.co/9oqSoqYHUB

Scot A Harris @scotaharris
Reported 2021-11-03 10:56:13
Our Regional Carriers team knows the unique bonds our customers have with the communities they support. The latest issue of Regional Connect Magazine takes a look at the terrific work being done by #GCI, #USCellular, #Shentel, and more. #TeamEricsson https://t.co/5fCEf9uNIf
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