Is Sharefile currently down? Live Status and Outage Reports

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Triffid TV 🐀 @niceontoast@mastodon.social @triffidTV

Reported 2023-01-25 16:43:26

@workbench_tv I had this problem with Citrix Sharefile (horrible, horrible bit of software) and managed to cir***vent it with a symlink. No idea if this works with Dropbox but agreed - it's unwieldy. In their defence I think it's to do with security from Apple, not a DB design choice.

Juan Manuel Gonzalez @juanmgon

Reported 2023-01-12 18:04:17

What? Cutting down time by 60% on new client agreement processes? Oh yes, that is a cool new feature! @sharefile

Stacy Shrader @StacyMShrader

Reported 2023-01-12 14:52:11

Excited to have been apart of this new feature! Check out how @sharefile reinvent your onboarding agreement process💥

Nayo Carter-Gray, EA @NayoCarterGray

Reported 2023-01-02 13:46:02

@ConsciousCPA @todd6414 @CalebLJenkins @sharefile Should we form a private FB group to share and test this stuff out? I’ll set it up if y’all are down.

Nayo Carter-Gray, EA @NayoCarterGray

Reported 2022-12-29 00:05:06

@MichaelMeihaus @sharefile I just upgraded to see if it will solve my client tax doc request problem.

Volsiz News @Volsiz_news

Reported 2022-12-20 16:16:20

Is Sharefile down 12/20/2022. Why Sharefile is not working today? Whats up with Sharefile now? #Sharefile #SharefileDown https://t.co/uiww6Z44rT

Murtso Edaw @EdawMurtso

Reported 2022-12-07 11:01:21

@sharefile 3/3: And then uploaded NON-encrypted do***ents into these various folders. I was told they cant seem to view them without p-word. This is my first experience with this platform, and your help section did not address this. What am I doing wrong? or is it Admin issue on their end?

Ronnie Colvin @moneyeducator

Reported 2022-10-14 16:57:49

@JoshYoungblood Fortunately, ShareFile is not my primary cloud storage tool, it's just the one used by one of my clients. For my own stuff I use DropBox and it's never given me an issue

Josh Youngblood, EA @ObiCuba89339141

Reported 2022-10-14 16:46:25

Is sharefile down for anyone else? https://t.co/XvtDflcwkT

Josh Youngblood, EA @JoshYoungblood

Reported 2022-10-14 16:33:56

Is sharefile down for anyone else?

JUMBOmail @JumboMail_me

Reported 2022-10-13 04:15:10

Imagine you bought JUMBOcode, started uploading and something went wrong. It is not a problem JUMBOcodes can be reused if the sending process fails. Don't worry, be happy, everything else we will do for you! #sendfiles #sharefiles #transfer

ShareFile @sharefile

Reported 2022-10-10 13:01:29

HR professionals should be able to spend time developing talent, not getting bogged down by paperwork. Discover how ShareFile with eSignature can help HR work more efficiently by shifting from outdated manual processes to digitized workflows. 👇 https://t.co/dre039kUY8

Matt Smith @SmithMatthewC

Reported 2022-09-30 12:11:21

@CPAJeff @TaxPoetic @seattle_tax @andreacpa0 I had no idea as well. Had been using KBA for 8879s, mostly without issue and doesn't really cost me anything as it's included with ShareFile. That said, I'll be happy to drop making clients go through KBA.

Citrix ShareFile @sharefile

Reported 2022-09-26 15:01:20

At ShareFile, you are a part of something bigger — just ask David Le Strat, VP. “You can change how established industries serve their clients, leverage your technology and problem-solving skills to impact the daily life of millions.” https://t.co/kQdAfG47l0

StevenBuski @StevenBuski

Reported 2022-09-24 22:30:10

@sharefile yo fix sharefile already

DR. Anniecalif-Esq. @anniecalif

Reported 2022-09-24 21:37:41

@citrix are you having a sharefile system outage. Can't get any support by phone. We are all unable to use it.

StevenFCPA @stevenfcpa

Reported 2022-09-16 10:21:53

@AshleyElisaG What issue are you having with Citrix? I had an issue with Sharefile for Outlook the other day (kept sending out a broken link), and found that I needed to reinstall the app.

Adam Tisdale @revtizzy

Reported 2022-09-11 23:47:01

@RevAlexFord @DannyMorgan0 @SEdburg Additionally, ask your Stated Clerk for the full do***ent that has been sent down to the Presbyteries. The Clerk’s have them. The Minority Reports are on the PCGA Sharefile. They can be downloaded from there if you were a Commissioner. If not, send me a message and I can send.

Citrix ShareFile @sharefile

Reported 2022-09-09 16:00:25

Our ShareFile team is getting ready to skip all the way down to @hopscotchfest this weekend! We are honored to be able to continue our partnership with this Raleigh-based music festival, and give our employees the opportunity to boogie in their community! 🕺 https://t.co/mQW4KTJzrD

Adam Cmejla, CFP® @acmejla

Reported 2022-09-07 18:38:06

@djwindle @Get_Elements @scott_r_frank If clients don’t have a good app or platform to get us the data we need as planners to guide them, how else do they do it? I view the antiquated way of down/uploading docs to us via Sharefile more antiquated and clunky than a mobile app. Mobile-first UI/UX is the key.

Scott @ScottFromQueens

Reported 2022-08-10 12:56:30

@MikeSyl36625988 What happens to your DMS historical data? What advantage do you see in Sharefile over DMS? I hold my breath every year converting DMS to new version. It has been a big problem sometimes.

Broken Windows Strategies @BrknWndwStrats

Reported 2022-07-05 15:13:15

@pelsyear to be fair when sharefile went down last friday it was all over twitter. which means professionals of all stripes spend all day on twitter.

moonman2022 @mooneytech2022

Reported 2022-06-30 18:05:17

@citrix just because you have a ShareFile outage today doesn't mean you can't have available engineers for your other customers. Worst ever today. Been trying since 8AM to get through to an engineer.

Ultra MAGA AF @HumbleGuru

Reported 2022-06-30 11:55:24

Is @sharefile down at the moment? Any ETA on a projected uptime?

Strawberry44 @thebuzzsaw76

Reported 2022-06-30 11:42:28

@ShaynaCPA @henrycobb @sharefile Also down.

Kenny Lorber @KMLorbz

Reported 2022-06-30 11:40:24

We recently adopted ShareFile and now it's having a major outage. Great first impression....@sharefile

Shayna Chapman 🐘 @ShaynaCPA

Reported 2022-06-30 11:32:09

@henrycobb @sharefile Yep. We are down.

Evan Ortiz @EvanOfAwesome

Reported 2022-06-30 11:28:58

@sharefile is there an outage currently? My company can't access SF, the automate chat bot can't link me to an agent, and I've been on hold for 30 minutes

Henry Cobb @henrycobb

Reported 2022-06-30 11:15:23

@sharefile Known issue: https://t.co/3uGFdZm0Zh

Tracy Oliver 🌷 @TracyOliver617

Reported 2022-06-30 11:08:23

Anyone know if there’s a @sharefile outage this morning?

Jen Lyman @JenLy1989

Reported 2022-06-30 11:02:31

@sharefile is there an outage today?

Brian T. Stoner, CPA @bstonercpa

Reported 2022-06-01 13:51:40

A11: I use sharefile - a client can sign up and create an account we can share; more likely I send encrypted links through email to dowmload and upload files. I there is a problem using it, use p***word protection to send files to client via email. #TaxBuzzChat

Jonathan Godwin @fullygodwin

Reported 2022-05-20 16:33:47

@jonrgibson @JStaatsCPA @Fischbooks The portal issue has been a point of contention on our firm for years. We tried the joke portal that Ultra Tax offered. Terrible. We use ShareFile for do***ent sharing now, and 85% of our clients requested access to their own folder when we polled them. Rolling out by June 30.

Shay @ShayCPA

Reported 2022-04-27 11:28:17

@NayoCarterGray @wifemomcpa100 That part is not the biggest issue - It's the Citrix Sharefile workflows where we request files from clients that is the biggest pain point. Do you use that feature?

Nayo Carter-Gray, EA @NayoCarterGray

Reported 2022-04-22 14:38:26

@TaxesRita @JStaatsCPA @MeganAJustice @JacobBSchroeder @SMBTax @sharefile ShareFile does have a Zapier connection. I haven’t researched the security issue that Jacob mentions but I do upload completed forms from CognitoForms into ShareFile via a zap.

Citrix ShareFile @sharefile

Reported 2022-04-06 11:01:17

How exactly does Citrix ShareFile keep your files safe in the #cloud? We break it down for you here with our comprehensive list of cloud storage security features. 👉 https://t.co/0HUchDxRzL https://t.co/JJRPdwuWiU

Nathan Phillip Brink @ohnobinki

Reported 2022-03-14 00:51:00

If you want to directly launch the Word Online editor for do***ents stored in ShareFile, you need both https://t.co/GBX5p0DL7j (something Microsoft could fix) and https://t.co/c862vP37kU (something ShareFile could fix if I understand correctly).

Matthew Jensen Hays, Ph.D. 💙💛 @MatthewHaysPhD

Reported 2022-03-11 11:47:25

@citrix I'm having a problem with the @sharefile API, but Support is telling me to look at the forums, but they're ghost towns. Is there any way I can get some help with the API you've developed? Thanks!

Kyle Lerner @kylelerner

Reported 2022-02-22 14:17:38

@citrix @sharefile Outages last Wednesday, last Thursday, yesterday, and now scheduled maintenance mid-day (happening right now) today. That’s some sort of issue or degradation 4 out of the past 7 days. Why is this?

Aaron @an_aaron

Reported 2022-02-17 12:18:31

Second day of system-wide outage on Citrix @sharefile in a row and the third in February. This is unacceptable, especially during tax filing season. If you need to use a secure portal, I would not recommend theirs.

Kyle Lerner @kylelerner

Reported 2022-02-17 12:16:40

@citrix @sharefile Hey! Can you, uhm, please have a single week where you don’t have an outage? My end-users are having to re-enter their URL/credentials on desktop apps on the daily. I’m talking 2-3 per week. These regular occurring outages are becoming a m***ive issue. Thanks.

Ara @InlandSeaMonkey

Reported 2022-02-17 12:14:24

@sharefile Can't log in or access the service, but also don't see a reported service outage. What's up?

Ken Jones @njkenjones

Reported 2022-02-17 12:12:32

@sharefile This is the second day in row there has been a serious midday outage. Do we know why and when the service will become stable once again?

PT_Operator @swc162018

Reported 2022-02-16 12:23:23

@sharefile is your service down? We cannot access it on various platforms and devices…

Brad Garland, ᴄᴘᴀ 🇺🇲🇰🇷🇨🇺 @TaxPoetic

Reported 2022-02-16 11:44:00

https://t.co/HCWtiL1JRx @sharefile is down?

camp coma @camp_coma

Reported 2022-02-16 11:36:50

@sharefile would love to but your login portal is down lol

Dylan Chic @DylanChic

Reported 2022-02-15 12:33:11

@Ch_Mandracchia They are holding them hostage on their sharefile. I am going to screen shot them and post. They dont use twitter so its not going to do much. Not only will i create **** for them but I will drag them down there with me

Josh Youngblood, E.A. @JoshYoungblood

Reported 2022-02-07 11:08:35

Are any sharefile users having an issue where it scans a file for malicious content but takes FOREVER? Took 6 hours to do an 8879 yesterday. I have emailed citrix.

Stephanie Clerkin @SClerkinSTL

Reported 2022-02-02 12:36:59

@voicegal @sharefile I came to twitter to see if others were having this issue. I'm at 1% after 1 hour of uploading! @sharefile what's the deal?

Allison Smith @voicegal

Reported 2022-02-02 12:33:21

@sharefile you're letting me down today! I've been staring at this for 25 minutes. Clients need their files! https://t.co/XxUW48dJek

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