Is Runkeeper currently down? Live Status and Outage Reports

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Benjamin Kniffler @bkniffler

Reported 2021-07-31 18:29:56

@Runkeeper @emilyjbrewster @AskWithings I got the exact same issue, neither via Health Mate App (error as shown by @emilyjbrewster) nor via Runkeeper Website (just redirecting to https://t.co/qzXBbkO5qq) there is a way to make it work. Please help, I'm paying a subscription, but its worthless without HR data.

Victoria Sadler @VictoriaLoder_

Reported 2021-07-30 16:06:01

@RKSupport hi Runkeeper. Last week had issues with the in-app trainer for My First 5K dropping out on me but it was still tracking the run. Today (after just purchasing subscription) it happened twice. I’m indoors, so heat isn’t an issue. Very disappointing.

Kam Rock @khemwild

Reported 2021-07-30 10:51:02

EXaCTLY WhY YoU CAN'T kEEP A GOoD DoG 🐕 DowN ⬇️💯💯🖤 5 miLES RUNNiN DRUNk & HigH with mY mUtHA ***iN MUCh tHiCkER & HEAViER thAN nORmaL BOw StAFF 250+ CONCReTE kNUCkLE pUSh-UPS i jUS #RUNkEEPeR https://t.co/d6VnX4qV9z https://t.co/8v41kXJhmC

Runkeeper Support @RKSupport

Reported 2021-07-28 11:27:13

@Runkeeper @HiRezStella Hi Estelle! Do you have an iPhone? When did the most recent GPS troubles start? We're aware of an issue with certain iPhone users where GPS hasn't been working properly after the most recent update!

Louweezar @iAmLouweezar

Reported 2021-07-28 09:44:04

Twice in a row now!!! 👏🏽👏🏽👏🏽 Apparently records are made to be broken 💪🏽 I just ran my 2nd fastest 10k with @Runkeeper! https://t.co/sVSbZz6VhS https://t.co/RwkFBxmRGb

K @rehack20

Reported 2021-07-28 07:37:36

Thankfully sticking to exercise routine, has not been a problem for me. As I open my runkeeper. It shows me 10,994 kms in 1048 activities. I guess its a ***ulative of since when I started using the app. I religiously run, 20 kms (10 x 2) a week. Earlier it was 41 kms in 3 runs.

Lyle D4D @LyleD4D

Reported 2021-07-26 10:46:38

@HiRezStella @Runkeeper That's pretty much standard in my experience - happens at least once a week. Support took four months all told to say "Yeah, dunno, we can't test it on every device, so we're closing the issue". Utterly useless.

Runkeeper Support @RKSupport

Reported 2021-07-26 10:44:31

@Runkeeper @HiRezStella That's not good! It's possible you're running into a known issue. Can you send us an email at support@runkeeper.com so we can take a deeper look into this issue?

Runkeeper Support @RKSupport

Reported 2021-07-26 09:35:53

@Runkeeper @Raggiedoll we're happy to help! Please send us an email at support@runkeeper.com with a detailed inquiry and we can look into this payment problem for you :)

3 Bad Opinions in a Trench Coat 🇵🇷 @the_mckern

Reported 2021-07-25 18:17:02

I like the running plan @Runkeeper generated for me, but instead of letting me just push the planned workout for yesterday to today, it shifted the whole thing ahead 4 days. I can't figure out how to fix the remainder of the plan. Really sour with it right now.

Patrick Marquez @patzmarquez

Reported 2021-07-24 09:02:37

Awesome run with the roommate from the Capitol Hill down to the Lincoln Memorial loop and back, 11.7k total. Early enough to enjoy the cooler temp at 68° with 61% humidity. GOOD MORNING WASHINGTON! . #instarunners #keeprunning #nikerunning #runkeeper #lifeisgood #themarquez https://t.co/9UEKTqIsNz

Patrick Marquez @patzmarquez

Reported 2021-07-24 09:00:59

Awesome run with the roommate from the Capitol Hill down to the Lincoln Memorial loop and back, 11.7k total. Early enough to enjoy the cooler temp at 68° with 61% humidity. GOOD MORNING WASHINGTON! #dcrun #keeprunning #nikerunning #runkeeper #lifeisgood #themarquez

Leanne Palmer @Raggiedoll

Reported 2021-07-24 08:48:30

@Runkeeper can someone help with, a payment problem. Please?

h @h56577108

Reported 2021-07-23 07:41:01

@Yiannis_83 @AfterShokzUK @ASICSUK @Runkeeper @UKRunChat @therunchat @BibRave Trying to stay motivated.. broke down on recovery run again this morning. Out for 6 weeks, back for 2. So frustrating

Tito’s mini xmas sweater for TX Gov @Anthony78748

Reported 2021-07-20 20:24:15

2,000 activities down with @Runkeeper! I love to #trainwithrunkeeper!

David Palmer 🇪🇺 @scarciglian

Reported 2021-07-20 11:00:12

@tonyguan2010 @Runkeeper I've had the same issue two mornings running

Tony Guan @tonyguan2010

Reported 2021-07-20 10:53:44

@RKSupport @Runkeeper Got the same problem again, will email later, thanks

Runkeeper Support @RKSupport

Reported 2021-07-19 13:55:39

@Runkeeper @tonyguan2010 please send us an email at support@runkeeper.com! It looks like you're running into a known issue. We'd be happy to provide you with more details via email :)

Tony Guan @tonyguan2010

Reported 2021-07-19 11:47:10

It’s either @Runkeeper service down or we just happens to run into a parallel space. Anyway it was great run! https://t.co/jOTzAdQ3dD

Stuart Andrie @stuandrie

Reported 2021-07-18 16:24:50

After injuring myself again, and again, and again, I have finally accepted that running in my 40's means slowing down and keeping a higher average pace. Frustration has now turned to joy as I hit the training path for the 2021 @VictoriaMarathn Half. @Runkeeper

BoylePete1970 @BPete1970

Reported 2021-07-15 15:13:54

@karenhey @evansevans2482 @Runkeeper @RKSupport Mine is just saying it can’t locate the satellite even though I don’t live anywhere remote & the same place it’s worked no problem for the last 460 days or so. It says try again or start without the tracking. Then usually at the 15 minute mark of a 35/40 minute run it starts

BoylePete1970 @BPete1970

Reported 2021-07-15 09:45:03

@evansevans2482 I’ve been using @Runkeeper & it had never let me down. However last 10 days it’s not been recording my run till about 15 minutes In which is really frustrating. I have recommended the app to loads of people on Twitter. I’m hoping it’s a temporary glitch coz if not I’ll have to

Lyo @aynil24

Reported 2021-07-14 21:40:37

Just posted a 5.30 km run - Rain coming down... #Runkeeper https://t.co/znE6wG4ZZp https://t.co/NLOm01YEk5

Dr. Abdullah Al Nahdi @alnahdi22

Reported 2021-07-13 14:47:09

350 activities down with @Runkeeper! I love to #trainwithrunkeeper! https://t.co/kmt3wz4E5h

Runkeeper Support @RKSupport

Reported 2021-07-12 11:22:58

@kaspergrubbe We ask that you send us an email at support@runkeeper.com because that allows us to take a deeper look into the problem. Every device is different & we can answer inquiries easier when our responses aren't limited by Twitter's character count. We're happy to help :)

Denisse @Luna_Dee

Reported 2021-07-11 17:13:10

@chiuchiutrain @Runkeeper It is interesting that Runkeeper created the program based on miles and not time like other running programs 🤔 My partner, Eric is also training using the Nike app and his is time based which he prefers bc it helps him slow down. It depends on the person. I often walk/run anyway

Scott Flemming @scottwflemming

Reported 2021-07-10 10:33:31

350 activities down with @Runkeeper! I love to #trainwithrunkeeper! Biking

Rachel Everett @RachelRBR

Reported 2021-07-10 04:48:37

@flyerinfife @Runkeeper @RKSupport I have! So have a lot of other people looking at the tweets! I emailed support and they told me to delete and reinstall the app which I’d already done. There’s clearly a bug that needs fixing. Just wish they’d admit that and fix it

Dave Cunningham @flyerinfife

Reported 2021-07-09 14:00:31

Anyone else having issues over the last couple if weeks with the @Runkeeper @RKSupport App on IOS? It looks like it starts Ok, but then doesn’t track distance via GPS. Was working fine for years, until a few weeks back. The fix is keep restarting the App until it works

Runkeeper Support @RKSupport

Reported 2021-07-08 10:41:30

@Runkeeper @ste_asp Sorry to hear that! Try a safe reinstall following these steps: (https://t.co/jqI99jlMRS) and make sure your RK app is updated (v.11.8) ... If that doesn't help, send us a dm with the email on your account and we'll look into the issue further :)

Justin Sorensen @therealjustinso

Reported 2021-07-07 16:36:15

@RKSupport @Runkeeper Please just admit that when you recently updated the app you lost all of our shoe tracking information, including my 8 years of history on there. In addition, the app won't let me add more than one pair of shoes, so it's severely broken.

Runkeeper Support @RKSupport

Reported 2021-07-07 12:19:02

@drumnbeyza Hi there, can you send us an email at support@runkeeper.com? We can then offer you troubleshooting tips for this issue :)

Alex Jiménez @RAlexJimenez

Reported 2021-07-07 11:10:10

@RKSupport @Runkeeper I did and haven’t heard a thing. The issue persists and several people I know have now abandoned the app for something else.

Runkeeper Support @RKSupport

Reported 2021-07-07 09:23:35

@gpalber Runkeeper did come up with a new update in the beginning of last week which you can download on your iPhone. You can download 11.8.4 version of the app and see if it resolves the issues you were experiencing beforehand. Let us know if any problem arises. Thank you!

Kasper Grubbe @kaspergrubbe

Reported 2021-07-07 09:00:12

@ScottLMcLean @RKSupport Mine does the same, and I am in GPS mode as well. Runkeeper have released a bad version, I would wait until they fix their mistake.

राहुल @cusatian

Reported 2021-07-06 11:46:38

100 activities down with @Runkeeper! I love to #trainwithrunkeeper! https://t.co/RaE8ny2WUR

Madhur James @MadhurJames

Reported 2021-07-06 03:49:22

200 activities down with @Runkeeper! I love to #trainwithrunkeeper!

Totemtim @totemtim

Reported 2021-07-05 10:20:20

2:54 800m that could be a problem overall for accuracy yeah but some of the old runkeeper app things had me squirreling all over racking up way more distance than was real but the 2:54 was like absolute time over the place in this video it looks like he's actually practiced!

matt watson @MWCWatson

Reported 2021-07-05 04:24:22

@Runkeeper is there a problem with Run Keeper? My last two runs haven’t been tracked properly. This is one of them. As you can see, it shows .86km in about an hour… Can you get back to me? Cheers https://t.co/uqRXtoJZg8

Alex Jiménez @RAlexJimenez

Reported 2021-07-04 14:10:38

@Runkeeper I’m having problems using the iOS app. When I first start it the timer starts but distance isn’t tracked. I have to shut down the app and start again a few times before it starts. A few of my friends are having the same issue.

Eric 🎮🎙️💻 @EricGallagher10

Reported 2021-07-04 10:24:10

First 6km in months. Back to my regular route... Paths closed off again like last summer though... No weights this run. Heat was an issue. #running #runkeeper #exercise #health https://t.co/l7glSS1gPa

Derek @phillyceltic

Reported 2021-07-02 12:05:24

2,000 activities down with @Runkeeper #trainwithrunkeeper ✌🏼👟

Dave Griffin @DaveGriffin10

Reported 2021-07-01 18:20:30

#runkeeper broken and not in a good way😒 https://t.co/IbpOqU5CU5

Dr.🤓David🦄MacDonald🥃 @davemacdo

Reported 2021-07-01 12:13:43

It’s amazing to me that @Runkeeper is so bad that it manages to break through all of iOS’s safeguards to crash the whole operating system. I’m not talking about a simple crash to the homescreen. If the app is open for more than about 10 seconds, my whole phone reboots.

Jacques Bazeley-Harris @jacquesharris

Reported 2021-06-29 16:50:17

@erinkbaileyy @Runkeeper Had a two-month break (bad blister and holiday) after a half-marathon plan and your 10k plan is getting me back out and feeling great! Two runs down, 16 to go! 🙌

Lee Thompson @leedanthompson

Reported 2021-06-28 23:43:18

@RKSupport My GPS is fine. It locates me and the signal is full. The issue is with the Runkeeper app. Running with my partner and they have the same issue.

Patrick Marquez @patzmarquez

Reported 2021-06-28 20:35:51

It was a HOT one tonight. 84° but felt like 91° with no sign of cooling down. I thought of running the mill but oh well, I might as well enjoy it now. It’s only June, July is coming up soon. Let’s #keeprunning . . . #nikerunning #runkeeper #lifeisgood #themarquez https://t.co/rU1ozLBEuQ

James of House Azmo @cybersmithIO

Reported 2021-06-24 15:24:19

@infoKennysec Check out something like Runkeeper for a training plan. 5k are general easy if you are in moderate shape. Any thing longer and you'll start discovering any weaknesses in your body, like tight IT bands from sitting down to much. Those distances require a lot more training.

Stalin Maza @stalinct97

Reported 2021-06-22 08:52:04

25 activities down with @Runkeeper! I love to #trainwithrunkeeper!

विफल विद्वान उर्फ शोषक ऋणी 🇳🇵🇩🇪 @tez_raw

Reported 2021-06-22 04:02:49

10 activities down with @Runkeeper! I love to #trainwithrunkeeper!

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