Is Rise Broadband down right now?
(latest update March 02, 2021)

Rise Broadband offers high-speed internet and phone service to business individuals and businesses. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Kish Martin @KishMartin1
Reported 2021-03-02 11:05:46
@Rise_Broadband This has been an outage since yesterday!!!

Texas Independent Conservative 🇺🇸 @longhornandlace
Reported 2021-03-02 10:16:07
Power outage at the tower
Down for vendor maintenance
No traffic to the tower
Cut fiber optic cable
Damage from the Winter Storm
Issue unknown
@Rise_Broadband in the last 20 hours, these are the reasons various customers have been given for why they are without service.

iLooney @iL00n3y
Reported 2021-03-02 08:10:24
@Rise_Broadband why is no one answering your tech support? I’ve been lists to your on hold music for 45 minutes now. Why is my internet still down? It’s been 24 hours now and you interfering with my business and livelihood now

Texas Independent Conservative 🇺🇸 @longhornandlace
Reported 2021-03-02 08:03:50
@Rise_Broadband I spoke with a tech support sup last night and as of 10:51, the vendor experiencing the issue, still hadn't found the issue and therefore they couldn't provide an ETA for restoration. Sitting on hold now to see if there's an update. Communication is key. This ain't it Rise.

Texas Independent Conservative 🇺🇸 @longhornandlace
Reported 2021-03-02 08:00:46
@txcounselor13 @Rise_Broadband I spoke with a supervisor in technical support and there's no ETA for restoration of services, because they still don't know what was wrong. Despite what you were told, as of 10:51 last night, their vendor still had not found the issue and until they do, they can't fix it

paia @paiamichelle
Reported 2021-03-02 05:37:40
@Rise_Broadband Internet is still down. Ridiculous.

paia @paiamichelle
Reported 2021-03-01 23:54:31
@KishMartin1 @Rise_Broadband I called 1 hour ago and they said they’re still working on the outage and have no ETA when it will be fixed. So frustrating, I WFH and am planning on going to a Starbucks tomorrow morning if the internet is still down

paia @paiamichelle
Reported 2021-03-01 22:56:52
@Rise_Broadband internet is still down in Sanger, TX since 11am. Called around 1pm and they said it should be fixed by 5pm. Called at 6pm and they said it should be fixed within the hour. It’s 10 now! When will it be fixed?????

Sarah Whatley @2manysarahs
Reported 2021-03-01 20:59:37
@Rise_Broadband I literally just signed up for Starlink because I’m so tired of their crap. It barely works when it’s not down.

Lezlee Duty @txcounselor13
Reported 2021-03-01 17:08:33
@Rise_Broadband To my fellow North Texans I just spoke with a super nice tech support agent who shared that there has been a fiber cut that feeds a tower. It’s a large outage. Thank you Riley for offering some info. No ETA however

Lezlee Duty @txcounselor13
Reported 2021-03-01 15:27:42
@Rise_Broadband I’m out of patience! It’s ironic that minutes after my Tweet you post about the Oklahoma outage. Still no word about Texas. No service all last Monday then down for maintenance on Tuesday. And here we are again. I’m told it’s upstream and a vendor doing maintenance. NOT HELPFUL!

paia @paiamichelle
Reported 2021-03-01 15:16:14
@Rise_Broadband What about Sanger, TX? Internet has been down since before noon.

Lezlee Duty @txcounselor13
Reported 2021-03-01 14:00:34
@Rise_Broadband Once again I have NO internet. I have few options for providers in my area so we have Rise. I am so tired of paying for service that is down so frequently while trying to work from home. Worst part is NO ONE CARES! No communication and terrible CS.

tentimesthinking @10timesthinking
Reported 2021-03-01 12:16:51
@Rise_Broadband service is completely down here, yet CustService callbacks hitting the hour+ range - who can help?

LJ @DumbFishBish
Reported 2021-02-25 23:13:10
@Rise_Broadband fix your **** or give me free service. I’m tired of being charged out the *** for spotty service that magically works fine if I go over my download limit.

Fing Internet Alert @outagedetect
Reported 2021-02-24 22:16:21
✅ Critical Internet #outage ended: #RiseBroadband in #Colorado since 7:35 PM resolved after 35 min.
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#RiseBroadband #RiseBroadbanddown https://t.co/dDypNtvTor

Andrew Silverman @Road_Warrior100
Reported 2021-02-24 22:02:55
@Rise_Broadband your service is down yet again. Right on the money on average 1 episode every 3 days. Must be tripping over your power cords there. To say your service sucks is an understatement #worstISPever

Andrew Silverman @Road_Warrior100
Reported 2021-02-24 22:02:00
@Rise_Broadband your service is down yet again. Right on the money on average 1 episode every 3 days. Must be tripping over your power cords there. To say your service sucks is an understatement

Andrew Silverman @Road_Warrior100
Reported 2021-02-24 21:58:21
@risebroadband your service is down again - you are averaging one episode a week. Just a terrible ISP. You guys must trip over your own power cables

Oreo @OreoDCW
Reported 2021-02-24 21:49:16
@Rise_Broadband Down again?

Fing Internet Alert @outagedetect
Reported 2021-02-24 21:46:23
⚡ Critical Internet #outage detected: #RiseBroadband in #Colorado since 7:35 PM, impacting #Longmont #Boulder #Elizabeth +4 areas
🇺🇸 Live map and ****ysis
👉 https://t.co/LRQ0xgjO5e
#rise_broadband #RiseBroadbanddown #RiseBroadbandoutage #nointernet #evenings https://t.co/hUpAGCsbjw

Denver Blog @denverblog
Reported 2021-02-24 18:32:49
Tick Tock @Rise_Broadband 5 hours and counting. Many people are relying on you to keep their work from home gig running smooth. Don’t forget that we have choices...

Shaun Parker @shaunrparker
Reported 2021-02-24 14:28:34
@Rise_Broadband Your last major outage was 20 days ago. I asked if you would provide a way to see the status on your website. No response. Why? You should provide your customers with that information and provide outage postmortems from your engineers. This is a troubling trend.

Fing Internet Alert @outagedetect
Reported 2021-02-24 14:21:23
🆗 Major Internet #outage ended: #RiseBroadband in #Colorado since 11:20 AM resolved after one hour.
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#RiseBroadband #RiseBroadbanddown https://t.co/LxebLvx6Qy

Oreo @OreoDCW
Reported 2021-02-24 13:42:32
@Rise_Broadband Can't right now. Internet is down.

Heidi Kasperbauer @hkasperflower
Reported 2021-02-24 13:37:01
@Rise_Broadband Is there a wide spread outage in Colorado? I’ve called your customer service # and the reply is as follows, “please hold, wait times are 60 minutes or longer” Trying to navigate remote learning with spotty service is a bit challenging.

Oreo @OreoDCW
Reported 2021-02-24 13:34:50
@Rise_Broadband Outage today in Colorado. Your support has no message and a 60 minute wait time.

Fing Internet Alert @outagedetect
Reported 2021-02-24 13:31:24
⚡ Major Internet #outage detected: #RiseBroadband in #Colorado since 11:20 AM, impacting #Longmont #Snowm*** #Evergreen +4 areas
🇺🇸 Live map and ****ysis
👉 https://t.co/LRQ0xgjO5e
#rise_broadband #RiseBroadbanddown #RiseBroadbandoutage #nointernet #LateMorning https://t.co/bKyzr8ueJK

iLooney @iL00n3y
Reported 2021-02-23 07:29:39
@Rise_Broadband my internet is down again. No one in tech support is answering you phone. Will you fix this , I’m so tried of all your outages