Is RCN down right now?
(latest update October 29, 2020)
RCN provides high speed internet, digital cable TV and home phone service plans. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Thomas Rodgers @rodgertq
Reported 2020-10-28 12:20:34
@mattgodbolt Well, it’s not like @RCNconnects showing up to connect a neighbor who moved into the condo above you and deciding to summarily cut the coax that *they* installed to two other units and then take a week to come fix their ****up...but I wouldn’t know anything about that 😬🖕😖
Sharron Bremerman @MomWatch0976
Reported 2020-10-28 12:12:57
How can Verizon get away with not correcting the switch for so many customers in the DMV?!! Our business lines have been comprised since yesterday! Yes we have the same number, Yes we are open! FIX THE PROBLEM! #RCN #VERIZON #verizon #xfinity #att #customerexperience #sprint
Kalik @kalik1979
Reported 2020-10-28 10:20:10
@RCNconnects any eta on the internet outage in 60614? Has been intermittent since Sunday but fully down since last evening? Remote school and work... Very frustrating
Francis Landoy @Fransushi92
Reported 2020-10-27 18:54:32
@RCNconnects Is there any work being done on the internet in the Lincoln Park neighborhood of Chicago right now? Upload speeds have been down since yesterday... #AskingForAFriend #CantSendEmails 😖😫😒
Chris Erhart @chriserhart
Reported 2020-10-27 12:42:05
@RCNconnects I’ve been experiencing very slow (8mbps) internet speeds this morning. Is there an issue in 60614?
Not Keith Lee @ronwil96
Reported 2020-10-27 12:33:38
I don't delete tweets, but I will apologize when I'm wrong. I don't hate @RCNconnects. Thanks for reaching out to me to discuss my issue. Stay safe #VoteEarly #WEARADAMNMASK #WearAMask
LED Queens Fitness Apparel @LEDQueens
Reported 2020-10-27 11:55:25
@rcnconnects Download speeds are excellent today (around 180 mbps), but for upload I am barely getting .8 mbps. Is there a network issue that RCN is experiencing this morning?
i love mangoes @MurphskyWurfsky
Reported 2020-10-27 09:02:48
Outage in 20019 this morning? @RCNconnects
Benjamin Finder @Benjamin_Finder
Reported 2020-10-26 09:20:34
@RCNconnects Is Internet down in the Washington DC area?
Margo Yates Martinez @MargoYMartinez
Reported 2020-10-25 21:46:19
@RCNConnects is there an easy fix if my TiVo mini seems to have disconnected from my main box
DelcoDad @DelcoDadTTV
Reported 2020-10-25 17:33:21
@JoshuaMadLad @virginmedia I actually had a problem with 'Big' companies that supplied my internet went to a midstream company (@RCNconnects) and they have far superior internet when it comes to download, sacrifice a little in the upload but its enough to stream for me!!!!
Jason @jasonmoyer72514
Reported 2020-10-25 15:23:33
@RCNConnects I would like to speak to a supervisor. I should not need to call back 6+ times to fix the same issue. I would expect someone would be able to be here first thing the next day and the best you can do is 12-4. Regretting making the switch to RCB after only 1 week!
paul ferraz @pfer87
Reported 2020-10-25 14:26:35
@RCNconnects While my issue was resolved after calling 4 separate times. I will remember the sub par level of customer service. I left Comcast because of cs issues and I will probably be leaving rcn for the same in the near future.
Teddy T @t_tsacog
Reported 2020-10-25 10:03:20
@RCNconnects Our internet service has been down since a brief power outage in Stoneham, MA this morning. Tried power cycling twice but still having issues.
paul ferraz @pfer87
Reported 2020-10-24 21:54:17
@RCNconnects I’m a new customer I’ve had service for about two months. Tonight my internet is out for hours and when I called cs I was told by an automated message that a city wide outage had occurred but when I waited to talk to an agent they had no knowledge of the outtage.
Padraic Connelly @PadConnelly
Reported 2020-10-23 23:33:44
@ScottPearlstein @RCNconnects Outage in 60613 as well. Intermittent connection, and really bad power level (none of those should be above 7.0).
Sadly, customer service here is closed until tomorrow and the phone system just tells you reset the modem. https://t.co/Z9TQYjb1VX
ScottPearlstein @ScottPearlstein
Reported 2020-10-23 21:06:59
@RCNConnects is there an outage in the 60614 area? If so, when will it be resolved?
Eric W. @bearwisch
Reported 2020-10-23 10:28:51
@RCNconnects Issue has been resolved. Thank you for your effort
Eric W. @bearwisch
Reported 2020-10-21 23:17:16
@RCNconnects another “outage” for the entire day. Insane packet loss, slow speeds.. when will customer service actually be able to do anything other than “schedule a tech”???
Los Angeles Nakers @ShantanaMoss
Reported 2020-10-21 21:10:32
@RCNconnects is there still an Internet outage in Washington DC?
KoinKnight @KoinKnight
Reported 2020-10-21 20:18:30
Hurry! 23.3583% dump alert: #RCN price has moved down from 0.063933716 to 0.0489988 USDT by 23.3583% within 5 minutes in #HitBTC.
https://t.co/Oulmxymn40
Eric W. @bearwisch
Reported 2020-10-21 20:03:42
@RCNconnects Customer support can’t solve any problem outside of billing. You guys continue to prove gross incompetence from installation to routing to support. I cannot wait to have more than one isp option.
♒️Chantell @CherryAquari
Reported 2020-10-21 19:27:19
I cannot stress enough how TRASH @RCNconnects is. My internet has been going out several times a day for the past 4 months. Now today it’s an outage in dc and I haven’t had internet since 2 pm. Awesome considering I work from home 😒
DJ @Doctor_Jayy
Reported 2020-10-21 19:09:13
@RCNconnects are there some issues in the dc area? My Internet is down
Greg Frank @gmfrankvt
Reported 2020-10-21 16:18:43
@RCNConnects Hi is there an internet outage in NW DC? We've had some spotty connection all day and now it's completely down for last several hours.
Doug Rigterink @Douggernaut51
Reported 2020-10-21 14:44:24
@RCNconnects is there an internet outage in Northwest DC 20015? My modem is showing no internet connectivity as of ~14:30 on 21 October
Matt Godbolt @mattgodbolt
Reported 2020-10-21 11:36:32
@RCNConnects hey there! rather unfortunately some workmen have cut through my cable. They asked for your details and said they're contacting you about it, but I'd like to be in the loop (as having no internet is tricky these days). Can I check the issue was reported somehow? thx
Moh Siddiqui @moh_sidd
Reported 2020-10-21 10:56:32
@RCNconnects All good Gina. Looks like there was an outage in the area
Bob Carter @Bobcarter550Bob
Reported 2020-10-21 09:53:01
@RCNconnects Morning RCN- my WiFi’s been unable to connect to the internet since last night. Reboots don’t help. Is there an outage in north Chicago?
Rory McLay @MclayRory
Reported 2020-10-21 09:34:30
CJOC Commanders Commendation! OCdt Ward (former S3 Ward and all around great guy and future RCN LOG Officer) recognized for beyond just providing linguistic support while deployed to Kuwait. Bridge builder. Problem solver. Wear sungl***es when looking at his future. #RCN #cjoc https://t.co/3qEa1gMp3J
Yoni Bareket @YoniBareket
Reported 2020-10-21 04:51:56
@RCNConnects Normal speeds have returned in our area after the outage but my ping rate is now consistently ~8x higher. https://t.co/J5LqvYAzCs
JAMES MORVAY @JamesMorvay
Reported 2020-10-21 00:58:51
@rcnconnects running extremely slow in 60659 area, happened about 1hr ago #rcn #rcndown #rcnconnect #outage https://t.co/XlNGBDeoxK
Pookeye 🇭🇰😷🇹🇼🇻🇪 @pookeye
Reported 2020-10-21 00:21:16
#RCNConnects extremely slow right now in bronzeville, chicago area. Anyone else see the same issue? There was an outage that lasted 10 minutes or something, but service is a bit erratic.
JAMES MORVAY @JamesMorvay
Reported 2020-10-21 00:16:40
@TheEBhatnagar @RCNconnects Its down in the 60659 area
CA✌🏼 @CtheT89
Reported 2020-10-21 00:16:24
@RCNConnects Internet down @ 60657
Christopher Gawron @Chris38435946
Reported 2020-10-21 00:08:29
@RCNConnects is there an outage at 60613? @downdetector is showing outage in Chicago. I tried online chat they’re saying there is no outage when my internet is clearly having issues and down detector is ****ing up
Moh Siddiqui @moh_sidd
Reported 2020-10-21 00:01:20
@RCNconnects are you having issues in the Chicago area? Internet went down and now won’t go past 1-3 mbps.
Yoni Bareket @YoniBareket
Reported 2020-10-20 23:59:12
@RCNConnects Chicago internet down, please look into. https://t.co/Irk9DLUrg5
Eshaan Bhatnagar @TheEBhatnagar
Reported 2020-10-20 23:37:34
@RCNconnects down again in Chicago?
#rcndown #rcn #Chicago
Ryan 🐝🍷💛🍦🕶 @realRyanMenges
Reported 2020-10-20 23:25:15
@RCNconnects I have an outage in Lakeview, Chicago
Jordan Kirsch @Jordan_Kirsch
Reported 2020-10-20 13:53:37
@RCNconnects We've had an outage since last night. There hasn't been any communication provided and whenever speaking with customer service they inform me that they don't have an ETA and that it'll be fixed "soon". Please provide a status update publicly.
Luke_Gulbranson @gulbranson_luke
Reported 2020-10-19 21:39:06
I never had an issue with @GetSpectrum however I moved and @RCNconnects goes out and the customer service is awful. Still no internet and two calls on hold for almost an hour. I hung up out of frustration. Figure it out! #internet #rcn #nyc #customerservice https://t.co/RosOCoI4UM
Elena "Vote Early" Berger @zumothecat
Reported 2020-10-19 18:53:51
@SniperGang301 @RCNconnects I’m having the same problem. @RCNconnects any sense of timeline for fixing?
kev @OneStopKev
Reported 2020-10-19 12:18:29
Another week another issue with @RCNconnects garbage internet. Holy ****ing **** man
Michael Bobick @naturaporia
Reported 2020-10-19 11:35:08
@RCNconnects is there an outage in 20902?
Phillip Hampton @PhilTheEnforcer
Reported 2020-10-19 11:28:27
@RCNconnects Is there an outage anywhere in Manhattan?
R. Tyler Hendershot @RTylerHendersho
Reported 2020-10-19 10:44:47
@RCNconnects Is there an outage in the Evanston Illinois area?
Sarah Gowrie @SarahGowrie
Reported 2020-10-19 09:27:09
@RCNconnects Hi I’m in Astoria, Queens. We’ve had an internet outage since Saturday and your rep said it might be fixed tomorrow. Can we get more information? I have a work event tomorrow night. Thanks
Neha Joshi @nehajo
Reported 2020-10-19 08:39:56
@RCNconnects ****o team, my wifi isn't working today morning . This is second time since last week. Please help fix it.
A to the G @alisaglem
Reported 2020-10-18 10:55:18
@RCNconnects So if you determine the modem isn't the issue, I have to pay for the technician too? Are you serious?