Is RCN down right now?
(latest update January 26, 2021)
RCN provides high speed internet, digital cable TV and home phone service plans. Is it up or down? Is it down for me? Check the status or Report your issues below!
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CabinBoy @cabinboy100
Reported 2021-01-26 18:00:23
@Mbells15 @RCNconnects A cut in a Fios line made news this afternoon fro causing outages along the east coast.
RCN support doesn't have info about it. No idea if/how RCN and Verizon wires might cross so that it would cause this issue for us. Bleah.
https://t.co/prnSzBWLKh
Mbells @Mbells15
Reported 2021-01-26 17:41:01
@RCNconnects @cabinboy100 Been having the same issue in the Everett/Chelsea, MA area
CabinBoy @cabinboy100
Reported 2021-01-26 17:21:12
@RCNconnects Any reason Boston/Somerville users would experience intermittent Internet? Any solution/fix?
Scott Piccotti @scpi
Reported 2021-01-26 13:40:38
Hey @RCNconnects - Any known issues in Bethlehem? My internet link isn’t down completely, but I’m seeing so much packet loss that web pages won’t load.
Beena Kalaiya @BKalaiya
Reported 2021-01-26 13:08:28
@RCNconnects is working... https://t.co/3eeefaoA96
Ross Lieberman @ROSSatACA
Reported 2021-01-26 12:44:46
No problems experienced here in D.C. (at my home) with @ACAConnects member @RCNconnects. https://t.co/N5RXr8zEil
Mr. Colella @mr_colella
Reported 2021-01-26 12:14:06
Can you guys explain why there are a lot of kids #learning virtually and U R slowing down the internet of schools and people at home. 🤯🤯🤯🤯🤯🤯🤯 #Teachers, is your #internet slower than normal? #education #remotelearning #usgov @potus @Verizon @comcast @RCNconnects #cable
Stephen Burns @flcrmpnt
Reported 2021-01-26 12:10:37
Ah! MFing @RCNconnects is down again. They suck worse than that giant sucking sound from the south NAFTA
#BlackLivesMatter @atom_curry
Reported 2021-01-26 10:52:19
Hi @RCNconnects - is there an issue in Washington, DC again today?
david buxton @buxtondavid33
Reported 2021-01-26 09:49:08
@RCNconnects account, 2301-0323187-01. Phone, 617 323 3560. I'd like to make an appointment for a service person to come to my home to fix the problem. I work at home so I'm always available.
Twitch @stretchout23
Reported 2021-01-26 09:40:50
@RCNconnects ****o, is there a problem in Forest Hills Queens this morning?
I DO NOT HEX THE MOON @hungriestwitch
Reported 2021-01-25 18:40:08
@RCNconnects @PBS bit funny how you can tweet but can't seem to fix your net status that's been **** for the past 3 days 👍
Mianneé ♈️ @Wassupzee_
Reported 2021-01-25 17:13:36
@RCNconnects Yo... my wifi been having me bounce in and out of cl*** all day missing valuable content that I need. Please fix the WiFi service in the Chicago area. Thanks!
Sean @seanymurph
Reported 2021-01-25 15:03:10
@RCNConnects I need help with a customer service issue and every time i have called the phone wait time has been too long. Can I request a callback?
Cristian Cantu @chernandez110
Reported 2021-01-25 14:06:06
Why I am I getting a busy signal? It tells me the hold the time and then the automated system says transferring call to rep and then I get busy signal,then automated system says “to repeat this message press one” and then still get busy signal. Please fix this. @RCNconnects #RCN
Cristian Cantu @chernandez110
Reported 2021-01-25 14:05:08
@williamson711 @RCNconnects I have the same issue as well..I get the busy signal after I get transferred
Cristian Cantu @chernandez110
Reported 2021-01-25 14:02:30
Why I am I getting a busy signal? It tells me the hold the time and then the automated system says transferring call to rep and then I get busy signal..# then automated system says “to repeat this message press one” and then still get busy signal. Please fix this. @RCNconnects
Ken Kasprzak @Kazman_54
Reported 2021-01-25 11:44:26
@RCNconnects I will not be paying my bill until someone from RCN can speak to me about a problem which has existed for several weeks. I am tired of the inability to contact anyone from RCN on the phone, and very tired of the same old recording offering to recycle my modem.
Craig Thompson @craigbthompson1
Reported 2021-01-25 11:27:31
@RCNconnects is there an internet outage in the DC area?
Jay Honstetter @JayHonstetter
Reported 2021-01-25 11:20:11
@RCNconnects Well when I called Friday I had a 54 min wait time (not surprised, my bill just doubled). The chat box agent let me know he could do nothing - my whole neighborhood (a low income neighborhood) has a the same problem. I let him know I wanted to speak to someone...
Stephen Anfield (he/him) @StephenAnfield
Reported 2021-01-25 10:35:48
@RCNconnects is there an outage in 20004?
President and CEO, Antifa for America Inc. @thefinaldownco
Reported 2021-01-25 09:16:46
@RCNconnects There was a power outage in 60660 and now restored, but internet is still out. Any chance technicians already working on it?
Sean Wieland @smwieland
Reported 2021-01-24 22:25:05
@RCNconnects I have IPTV service in DC and I am unable to sign into RCN2Go on my iPhone and iPad. I’ve tried resetting and reinstalling the app. Is this part of a known issue or specific to my account?
rinosh polavarapu @r1n0sh
Reported 2021-01-24 20:31:35
@RCNconnects Is the internet down in Chicago 60611?
Hedgeless Horseman @HedgelessHorsmn
Reported 2021-01-24 19:41:54
@RCNconnects Is there an internet outage in Lakeview neighborhood in Chicago?
Hedgeless Horseman @HedgelessHorsmn
Reported 2021-01-24 19:40:39
Outage in Lakeview neighborhood in Chicago @rcnconnects
KoinKnight @KoinKnight
Reported 2021-01-24 11:39:27
Hurry! 65.8887% dump alert: #RCN price has moved down from 0.00007057168 to 0.000024072 ETH by 65.8887% within 5 minutes in #HitBTC.
https://t.co/Oulmxymn40
Z.Z. 28 @Zierra28
Reported 2021-01-24 08:37:29
@RCNconnects My issue still wasn’t fixed. Also, I didn’t get the gift card that came with signing up
Deidre Flippen @flipperdf
Reported 2021-01-24 08:32:44
@RCNconnects ****o I just sent an DM about my phone line being down on the side walk. Thanks.
aaron ivan @IvanthreeHunna
Reported 2021-01-23 19:09:19
@RCNconnects your service is a joke and the people whom are supposed to “fix” things are even more of a joke
Z.Z. 28 @Zierra28
Reported 2021-01-23 18:04:08
@RCNconnects Why when I call to figure out my internet is mol***es slow is the customer service agent talking to me about how he’s upset bc he’s been waiting 2hrs for a tow truck? Talking about he doesn’t want to lay his troubles on me. Meanwhile my issue wasn’t anywhere near rectified. 😒🙄
Matt Reader @ITProReader
Reported 2021-01-23 14:55:41
@RCNconnects is there an internet outage in Boston?
Alan Wehler says Please Wear a Mask! @alanwehler
Reported 2021-01-23 14:42:37
@RCNconnects I spent over two hours on the phone with your customer support yesterday, you scheduled a tech appointment, then I called later after more service interruptions to be told that you have an outage, but keep tech appointment and cancel if service comes back ok.
Jacob Malmsten @jacmal513
Reported 2021-01-23 14:34:32
@RCNconnects internet has been down for the past day and a half, every time I try and call the wait is 1+ hour. How do I fix this?
Marissa @undermarmour
Reported 2021-01-23 12:45:52
@RCNconnects WiFi went down yet again this month inexplicably. I called and the bot reset my modem after I already reset it. No change. On hold with support for 25 mins and counting. RCN seems to put its customers last.
Danika @dbkmetz
Reported 2021-01-23 11:20:54
@RCNconnects I’ve been trying to reach customer service for over TWO weeks. Every time I am transferred to a representative, the line goes busy. I’ve tried every option, and I am beyond frustrated. How can I get into contact with someone to fix my TiVo and Wifi that I am paying?
Kim Schive @kimschive
Reported 2021-01-23 08:48:32
@RCNConnects I've been trying to get an issue with my email fixed for one month. I have spent HOURS texting with customer support. We established that the problem is on RCN's end. STILL not fixed. Their "customer service pledge?"A JOKE. RCN sucks, folks. Go elsewhere. RUN!
TheJetsZone @TheJetsZone
Reported 2021-01-23 07:34:59
@RCNConnects On 1G Internet service does RCN lock all 32-channels on Modems? Mine only shows 16-locked which multiple people on Netgear forum tells me is an issue. I’ve experienced drops in service req modem power cycle to fix.
Ronnie @Ronmeister03
Reported 2021-01-22 22:50:51
Im getting ready to switch to another company! I never had a problem with @RCNconnects until recently! #laststraw
Ronnie @Ronmeister03
Reported 2021-01-22 22:49:29
@RCNconnects another problem!! Switched over to gig speed internet with a new cable modem and now my bill was coming out over $120. Then the credit was applied after that? Why am I being charged that much, an I’m still not getting over 500mbps speed while I’m paying for 1gig!
Lisa Swiontek 🏳️🌈 @LisaS01
Reported 2021-01-22 21:27:28
@RCNconnects Internet down, 60626
Robb Hudson 😷 for 🇺🇸 @robbhudson
Reported 2021-01-22 15:51:24
@alanwehler @RCNconnects We have @StarryInternet and it is super fast and never down, only $50/month for us too.
Sally Hehir @HehirSally
Reported 2021-01-22 13:47:00
@RCNconnects Email service has been down since noon Eastern time. I'm in the Boston area in Arlington. Wait time on the phone is about an hour. There's no outage noted on the RCN site. Please help.
Megan F @MegF1025
Reported 2021-01-22 12:22:09
@RCNConnects truck just ran into a bunch of lines on our street and pulled lines down, hanging in the road. Cant get through on customer service.
Rob Ert @robertnoack
Reported 2021-01-22 08:05:50
@TakeThePill53 @RCNconnects Yes, Mine has been down all day. I have an appointment this afternoon where they will blame it on my modem and they call a number on their phone before telling me there is a known outage.
WEAR A MASK and Defund the Police @ThisisSterling
Reported 2021-01-22 07:50:03
@RCNconnects Hey, is there a widespread outage in the 60645 area or no?
Kin Adam @KinChiAdam
Reported 2021-01-21 20:41:51
@RCNconnects internet is down in our entire building at 20007.
Adam Cronin @TakeThePill53
Reported 2021-01-21 19:38:16
@RCNconnects Is there a known outage in Somerville, MA at the moment? Our service has been continually dropping and re-connecting for the past few hours now.
Sean Bala @seanbala
Reported 2021-01-20 10:12:03
@RCNconnects - internet is down in Chicago in Ravenswood. I've been waiting for this day for four years and then the internet stops working. Any status update?
Peter Davis @pdavis_nyc
Reported 2021-01-20 07:57:01
@RCNconnects Any update on outage in NYC