Is Optimum down right now?
(latest update September 21, 2020)
Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Aya ⚡ @loitloitloit
Reported 2020-09-21 01:31:08
PLDT/Smart is down. Globe isn't really at optimum in our area. Our city is in GCQ w/c means we follow movement days schedule. Public transpo is rare in subdivisions and residential areas. Privilege na may salakyan ka to go to places makapangita signal.
Morse will beat Neal in 2022 @Yi_Sun_Shin
Reported 2020-09-21 01:25:07
@soymilk***** @beepuke 90°C is the optimum temp to brew tea. Get water to boil on the kettle, then let it cool down for a bit before pouring it over tea leaves / bag.
Satchel @misterbimmer
Reported 2020-09-20 21:23:22
@optimum seriously needs to fix their service. No reason why I’m getting 6Mbs down when I’m paying for Super 100.
Dave Siminoff @RealDaveSNJ
Reported 2020-09-20 21:00:12
@OptimumHelp is there a problem with On Demand AMC The Walking Dead Season 10 Episode 6? It’s the only episode we can’t play or add to cart.
South Ave Paper @SouthAvePaper
Reported 2020-09-20 20:44:12
@optimum I would live to watch Football & Emmy's, BUT OPTIMUM INTERNET IS DOWN
Ron Williams @ronnylg123
Reported 2020-09-20 20:06:38
Proven/Optimum Positivity Process, Conditions Sufferers up front to facilitate Process to whittle down to Root Causes of Our Issues... Our negative thoughts/mindset & Sources of, Self-Personalizing Process for All! & YES If We Have a weakened Foundation that'd be a KEY SOURCE of! https://t.co/TSyynIH6i3
South Ave Paper @SouthAvePaper
Reported 2020-09-20 19:56:36
@OptimumHelp our internet went from slow to stop. Internet Outage. Help?!
Don Burkart @dburkart33
Reported 2020-09-20 19:49:35
@OptimumHelp Is there an internet outage / issue in East Rockaway, NY. My service has been in and out every 5 minutes for the past couple of hours. Please ***ist. Thanks
samra @samranotsamara
Reported 2020-09-20 19:48:36
so my wifi stopped working and why this optimum rep just ask me if there’s an outage in my area? girl idk that’s why I’m talking to you???
Chris Shea @sheachris04
Reported 2020-09-20 19:46:44
@LadyGodivaNY I’ve had the same problem, internet has been out for 2 days. Calling first thing tomorrow to switch to Verizon optimum is a joke
PC Optimum @pc_optimum
Reported 2020-09-20 19:21:46
@Rynadian Hi Ryan, we are sorry to read this! So that we can look deeper into your issue, please send us a private message with the following details: your registered PC Optimum email address, your PC Optimum card#, and the transaction date. Regards
VoiceOfLesions @VLesions
Reported 2020-09-20 19:15:51
@Lorenn25 @optimumsurf @DeborahM556 @jbrown902 @enitsrich @sjapaddock @DebraWallin2 @HomelessWales @KristenSorWhe @CaroleMoss5 @MomWithAnS @sireenb @VonBabasinIII @mrw523 TYSM💙🙏✊🌊😆for the shout-out and kick*** group of #VoteBlueToEndThisNightmare Troopers!!
Following all - except a couple that seemingly have broken links, but I'll look into those 2 😉
You rock!!
All #Resistance #StrongerTogether members ROCK!!!
TRXNCE #NorCalRC @_TRXNCE_
Reported 2020-09-20 18:57:53
Love my stream dying 3 times in the first 30 mins :)))) @optimum fix your internet please
Mark Littlewood @SmarterSig
Reported 2020-09-20 18:20:47
@aluckyaday @BettingIsCool There is a chance that I did all though its more likely the care visitors she had. What difference does how I feel have with regard to the question of whats the best way forward. You seem more interested in me than optimum solutions to our general social problem
David R. Wilson @ramardavid
Reported 2020-09-20 17:26:32
@NoMadDadKickz It’s only a few seats left!! Once the snow hits, people will be clamoring to get on & we’ll be rolling at optimum speed by then. It’ll be tough to slow down & pick people up!!
Sam Zuckert @unclezuck
Reported 2020-09-20 17:25:28
@OptimumHelp we have had significant problems in Old Greenwich, CT since June, with work from home, this typical outage pattern just is not acceptable, please advise what is being done to improve service at the infrastructure level
John Bauer @johnfb1000
Reported 2020-09-20 17:11:48
@OptimumHelp internet is still down
Sean Rourke @neasTwt
Reported 2020-09-20 16:52:44
@OptimumHelp No reply STILL, somebody remotely “fixed” the “loose wire” and the internet went down again entirely at 4pm today. Called in, they blamed the modem despite 6 others here having no internet. Told me to wait until Tuesday. I’m going to lose my job because of this.
Motherfuckin Toast. @tuttletuttleFTP
Reported 2020-09-20 16:33:00
@OptimumHelp if you want terrible service Optimum is here for you.
If you want a 4 hour outage with no explanation or window for completion, Optimum is for you.
If you want chat agents making you wait 20+ minutes between responses, Optimum is for you.
Useless. USELESS.
John Bauer @johnfb1000
Reported 2020-09-20 16:15:24
@OptimumHelp still down
John Bauer @johnfb1000
Reported 2020-09-20 15:51:23
@OptimumHelp internet is down in West Babylon NY. I rebooted to modem at 3:25 PM
Motherfuckin Toast. @tuttletuttleFTP
Reported 2020-09-20 15:36:20
Still no update from @OptimumHelp on the outage!
😪 @SamuuOng
Reported 2020-09-20 15:20:13
@OptimumHelp @optimum can you guys ****ing fix your internet internet is on and says its not working what the **** smh
Robert Hill @robertjhill0
Reported 2020-09-20 15:16:27
@optimum then when I call@phone support. No one is trained correctly on how to fix a simple issue. And I’m on hold for hours while they guess and try to figure it out. This is NOT how you run a company!
Arul Tweets @arul_tweets
Reported 2020-09-20 14:24:56
@OptimumHelp I don’t have internet connection from this morning. Are there any service outage on Watchung Drive, Basking Ridge, NJ 07920?
Jennifer Bombardier @JBombbb
Reported 2020-09-20 14:03:04
@OptimumHelp my internet has been off and on and off again for a week. It is not reliable service for 2 people who work from home. I have now contacted customer service 4 times and the issue has not been resolved. Please help!
Jstchillin126 @Jstchillin126
Reported 2020-09-20 14:02:22
@optimum My nfl redzone channel is not working, blank screen and says theres an issue check back later. Any update? Anyone else experiencing same issue?
Brice @Sn1per42
Reported 2020-09-20 13:33:47
@JayzTwoCents Thanks for the response, sir! Optimum Tech posted a vid about SF600 working w/out issue. Looking forward to any content you have on this.
lucy durand @LuvinMyLife2009
Reported 2020-09-20 13:18:10
@optimum my internet been down for 4 hrs
💋 @KarenSummerton
Reported 2020-09-20 13:16:09
@OptimumHelp Okay I sent the information.
It just went out again.
Fix this immediately. I'm working until 9pm and have zoom meetings all day, I can't have unreliable service.
Sam Zuckert @unclezuck
Reported 2020-09-20 13:00:41
@optimum 3rd time I’ve had to call optimum for service outage since July 4, especially appreciate the hour It takes to get someone on the phone while a promotional voice over for the 90s plays in the background
Sam Zuckert @unclezuck
Reported 2020-09-20 12:59:47
@optimum 203-651-1854 love that service is down on day of US Open
Motherfuckin Toast. @tuttletuttleFTP
Reported 2020-09-20 12:49:55
@OptimumHelp any update on the outage in Brooklyn? We have work to do!
Christian Edwards #KBF @HealingWarrior1
Reported 2020-09-20 12:25:25
Why would anyone trust Boris Johnson when he says
"It is time we had a discussion about the optimum quantity of human beings in this country and on this planet." & Boris wants to Vaccinate all of us. (??????)
https://t.co/E1KYtkLkJR
Christian Edwards #KBF @HealingWarrior1
Reported 2020-09-20 12:25:13
@10DowningStreet @BorisJohnson Why would anyone trust Boris Johnson when he says
"It is time we had a discussion about the optimum quantity of human beings in this country and on this planet." & Boris wants to Vaccinate all of us. (??????)
https://t.co/E1KYtkLkJR
Pish Posh @RoseBowl12
Reported 2020-09-20 12:15:50
@DaGodMCee @AlticeUSA @optimum @AlticeUSA @optimum @OptimumHelp how have you not responded to this yet?! This is a serious issue.
bloodangel2410 @bloodangel2410
Reported 2020-09-20 12:12:34
@optimum @OptimumHelp @AlticeUSA @AlticeB2B_USA .
I m paying a fortune for a 400 Mbps plan but I only get max 30Mbps since week.already contacted @optimumHelp but no feedback , they just don't care.Shall I reduce my plan to 100 Mbps or go to Small Claims Court ?! to have it fix ?
Angel CHEN Day 💛 @huneques94
Reported 2020-09-20 11:47:25
the LOptimum TH where he wears Red Silk button down shirt is robbed
Bii ¹⁷ˣ¹⁷ | mulfand🙌🏻 @JustHeybi
Reported 2020-09-20 11:44:19
@optimumark FIX OT21!!!
Andrew Perugini @Mesa512
Reported 2020-09-20 11:29:42
@OptimumHelp I still have not seen any refund on my bill for the outage period in August due to the storm. When can I expect to see it?
Rohit @Rohit50244422
Reported 2020-09-20 11:21:25
@OptimumHelp My internet has gone down twice since yesterday. I recently upgraded and this is what I am going thru.Asked for complimentary upgrade - Denied. Asked for compensation- Denied. This morning spoke with the most unprofessional agent of your id # nd 13 again no help.
mj @2000Michjohn
Reported 2020-09-20 11:21:13
Paid extra for 1G & before installation was successful, tech left promising it’ll work @ 20 mins.2 hrs later - zero. No phone no internet. After 5 calls, finally got internet on but SLOWER than ever - #optimum get it together! Another wasted day waiting for a tech to fix it
Michael Thuma @ThumaMichael
Reported 2020-09-20 10:27:00
@neuwirthe @isabelledaniel Solange das Optimum befeuert wird und Erreger durch den Schornstein in Richtung Decke rauswandern können besteht für die Umgebung kein Problem und solange der nicht verstopft ist erhöht sich auch nicht die Konzentration im Optimum, da die Mikroorganismen dieses nicht verl***en.
Jason Sherwin @jasonsherwin
Reported 2020-09-20 10:02:10
@OptimumHelp big problem with your service. Where is #customer service ?
Ryan McCormick @Mccormick23Ryan
Reported 2020-09-20 09:49:51
@OptimumHelp no internet for nearly 12 hours. Second time in as many days we’ve lost internet. What is the problem?
StreamDynamite_ @Thisism89884109
Reported 2020-09-20 09:49:03
@optimum @Univision @AleespinozaTV If y’all don’t go fix quigs internet! How are you going to reschedule someone 9 times! You guys are disgusting.
Alejandro @theVelcroMonkey
Reported 2020-09-20 08:47:57
@Optimumhelp. Why is internet still down in the area? It's been 12+ hours now.
Kori Phillips @denvillekori
Reported 2020-09-20 08:36:34
@RadioFreeTom @CoxHelp At least they have an outage map, unlike @optimum. They literally have no idea what's going on, and 9/10 times will tell you it's your modem.
Rohit @Rohit50244422
Reported 2020-09-20 08:23:32
@OptimumHelp can someone call me https://t.co/5iSwgl0ocV internet has gone down several times . Just spoke to your agent # nd13....the most unprofessional person I have ever spoken
🅰🅳🅸 @adityabalapure
Reported 2020-09-20 07:29:10
@optimum I need to escalate my issue with Customer Service. Getting no help.