Is MyHeritage currently down? Live Status and Outage Reports

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haakon bakken @Slaughterdworl

Reported 2023-02-07 00:05:09

@MyHeritage im broken now Thatcher you charger me for a years service after the trial! Please helpensjon me get a fast refund i ned Thatcher for living Costs. Contacr md on DM . Or send me an email Haakbakken@gmail.com please help fast !!! :*(

Larry Deadmouse 🐀 @Larrydeadmouse

Reported 2023-02-04 11:18:03

@mradknight @MyHeritage Looks like an issue with @MyHeritage site. I have same issue but was working fine this morning

Andrew K @mradknight

Reported 2023-02-04 10:59:41

@MyHeritage Please can I double-check what UK databases you have access to for births / deaths / marriages? I'm researching my father through your site but no results are being returned at all. But when I search on FreeBDM the results are returned without issue which seems odd.

(((and meanwhile, I'm still thinkin'...))) @NotoriousSzin

Reported 2023-02-03 06:52:12

@MyHeritage there seems to be a problem with the family tree. I can't change an ancestor's details at all, it keeps throwing up an error.

Samantha Elley @Mannii

Reported 2023-02-02 16:07:38

@MyHeritage Page is down

Emma 💀 @Mostly_Northern

Reported 2023-02-02 14:11:16

@MyHeritage " Site down for maintenance until <insert a stupid time>"

Carol A Andrews @HotDesker

Reported 2023-02-02 12:07:49

@MyHeritage Discovering that one record that turns your research upside down.

Barbara Schmidt @BarbFFm

Reported 2023-02-02 11:00:01

@MyHeritage Internet is down

Chad Hanna 🇬🇧 🇮🇪 🇪🇺 #GTTO @chadhanna

Reported 2023-02-02 03:40:15

@triginbrew @MyHeritage Indeed, also a big problem if you had them as your ancestor!

JDrum @baltojo

Reported 2023-02-01 20:07:00

@MyHeritage Area internet outage

Nina Gafni @GafniNina

Reported 2023-02-01 19:20:32

@MyHeritage Courthouse burned down.

Dean Kagan @KaganDean

Reported 2023-02-01 18:25:17

@MyHeritage [family tree site] is down

Wiskundeforum @wiskundeforum

Reported 2023-02-01 16:42:51

Dead serious @MyHeritage @MyHeritageNL

Stephanie Rewis @stefsull

Reported 2023-02-01 14:43:54

I'll add that someone at MyHeritage kindly helped with the log in problem after dumping my cookies. 💜

NotBryceM. @notbryce_m

Reported 2023-02-01 01:22:12

@NextCryptoGain @7GUT22 @Twitter @facebook @MyHeritage @ENQ_enecuum I and many others just need the supply issue to be addressed...

Rainer Gutkas @7GUT22

Reported 2023-01-31 15:08:36

#Transparency is a rare #Good today. @Twitter, @Facebook, @MyHeritage, ... got at some time #hacked and did they inform you? @ENQ_enecuum got hacked, but the problem has been solved and transparent communicated: https://t.co/i0D0zaIgXd THX to the team behind $ENQ & #Enexspace

Wiskundeforum @wiskundeforum

Reported 2023-01-31 04:18:44

@MyHeritageNL @MyHeritage Still no answer about this data breach! Removing 20M records isn't enough.

Shawn Rosvold @shawnrosvold

Reported 2023-01-27 09:31:53

@MyHeritage You should send out a notification a few days before you charge someone's credit card. And you should fix your site so that people can change their credit card info instead of having to start a trouble ticket.

loreli09 @loreli09

Reported 2023-01-26 12:00:26

@Stamos121 @HarmlessYardDog 23 and me is the best model overall for ethnicity, imo. Hubby’s Italian ancestry came back on point down to the village/town while Ancestry was wildly off. MyHeritage will give you Aussie matches which don’t seem to show up elsewhere. FYI.

sally garland @florestaqueen

Reported 2023-01-26 05:25:53

@MyHeritage My daughter sent back her dna test in November and is still waiting a result. Is there a problem. You’re not answering her messages. @MyHeritage

Neth 🌹🏳️‍🌈💜🤍🖤🍰 @neth_dugan

Reported 2023-01-24 13:41:45

Well I've tried calling @MyHeritage twice over a billing issue asking for a refund, and still they've not contacted me. Woke up one day to find well over £100 taken out of my account and no notice the free trial was ended, and I'd thought I'd signed up to the monthly p*** anyway.

Andy Stacey @AAjs969

Reported 2023-01-20 05:53:43

@RoyalMail @MyHeritage well done for wasting my money Royal Mail! Can’t send DNA 🧬 Ito @MyHeritage because what with customs it will not be any good by the time we can send overseas! £50 down the drain

Szymon @Szymon52323665

Reported 2023-01-19 13:34:01

Hi @MyHeritage I have a problem with your help center, I got charged 114£ instead of 5£ for the subscription And I asked for a refund but I still didn’t receive the money or the reply

Szymon @Szymon52323665

Reported 2023-01-19 13:32:36

Hi @MyHeritageI I have a problem with your help center, I got charged 114£ instead of 5£ for the subscription And I asked for a refund but I still didn’t receive the money or the reply

aely a @mcodes312

Reported 2023-01-18 15:45:23

@MyHeritage I was charged over $100 for some website software. I only ordered a DNA kit which I was charged separately for. Can you fix this?

Jim Chaffee 🇺🇦 @JimChaffeeEM

Reported 2023-01-18 13:45:13

@MyHeritage Can you fix how newspapers, military records, etc. are search on your site? If I am searching for someone who was born in 1922, I don't need to see newspaper articles from 1890 about someone with a similar name.

sakirsaklavani @sakirsaklavani

Reported 2023-01-18 13:05:55

@MyHeritage we can't send our DNA samples from Turkey. None of the postal service or courier center accepted our packages. We have bought 4 kits.. Please help os to solve our problem.

philososhit @ph1lososh1t

Reported 2023-01-18 06:53:41

@MyHeritage I don't need to send anything via DM, Brazil's website has been down for more than TWELVE HOURS! What is going on?????

Faye Opressora 🇧🇷 @fayeopressora

Reported 2023-01-18 01:47:30

@MyHeritage @ph1loso**** it's been over 7 hours myheritage is down in Brazil

The unknown @KayleiighJane

Reported 2023-01-17 14:06:06

@gillb74 @MyHeritage I have just come across the same issue, and I have 5 separate family members' DNA waiting to be posted. What outcome did you get? Will the DNA be ok to wait?

Donald Cunningham 🇺🇦🇬🇧🇦🇺 @donald3006

Reported 2023-01-16 14:26:59

@MyHeritage I went to the post office today. I was not allowed to mail my DNA sample as it is to an international address. Is this a temporary issue? I just checked the Royal Mail website, and seems there is an issue with the post.

Donald Cunningham 🇺🇦🇬🇧🇦🇺 @donald3006

Reported 2023-01-16 10:15:08

@MyHeritage I have been denied postage in Eastbourne PO of my £75 DNA kit sample to mail from the UK to Houston. Is there an issue with International postage of swab samples? if so, it’s not mentioned on your webpage. I note Ancestry have a UK address for their mail.

Donald Cunningham 🇺🇦🇬🇧🇦🇺 @donald3006

Reported 2023-01-16 10:04:12

I have been denied postage in the UK GPO when attempting to send my DNA sample. The kit cost £75. Is there an international issue with sending samples to Houston MyHeritage, and if so why is the issue not on your webpage? I note Ancestry samples are sent to a UK address.

DominoEffect @ReactionDomino

Reported 2023-01-15 19:41:40

@whipthegoon But you're the one obsessed with the Greeks 😂 probably never got over the fact that since 1821 Turkey is becoming smaller and smaller. I hope you're enjoying having the Kurds breathing down your neck. Say ****o to the 60% Greek DNA you tracked in MyHeritage. 😂

ILHAM GRESNAIDI @ilhamgres

Reported 2023-01-13 03:04:31

@Khlaatuh @MyHeritage How u solve the problem?

asdf @asdfghjkl32521

Reported 2023-01-11 15:34:24

@AntoniosSymeon1 @NikosMichailid4 MyHeritage takes average modern Anatolian for its 'Anatolian ' category. Not a ****ing hittite and thats the problem.

Wiskundeforum @wiskundeforum

Reported 2023-01-11 11:42:53

@MyHeritageNL @MyHeritage AVG Breach I wanted to inform you that we are still investigating together with Wikitree since the issue is on their end. However we are now immediately taking the whole collection down from our system, out of good faith while we are still investigating

Krzysztof Nowicki @Krzyszt2002

Reported 2023-01-11 00:39:08

@MyHeritage i have problem because I forgot about my free trial and after I saw a notification from my bank account immediately cancelled my subscription can i get money refund?

lia⁷ taetae day!!🐻 @mikrocosmos7bts

Reported 2023-01-10 12:54:47

@MyHeritage I CAN'T BUY IT WTF IT SAYS IT LOOKS LIKE THERE IS A PROBLEM ABOUT MY CARD WTF MAYBE I SHOULDN'T BUY IT SHOULD I????EVEN I WANT TO BUY I CAN'T **** https://t.co/5xQSLRSjdO

The Yorkshire Genealogist @YGenealogist

Reported 2023-01-09 16:29:59

@MyHeritage And here is an image that allegedly is a deguerrotype. https://t.co/n35olVhH5l

Laura Ellis @Underture

Reported 2023-01-08 05:39:04

@MyHeritage Why am I constantly getting "something went wrong" when I try to search since yesterday? The problem happens on multiple devices and browsers.

Fab Finehas @fabfinehas

Reported 2023-01-04 18:39:10

@Adulisian @MyHeritage See, here’s the issue we have. I’m a Bible believer. I don’t speak that pre-historic language. And of course I’m currently more closer with Kenyans, I embrace that because that’s part of our history. But even the Masai still hold customs related to the Levant & Mesopotamia.

francois gossieaux 🌻 @fgossieaux

Reported 2023-01-04 17:17:22

@MyHeritage Thank you, it finally solved my issue.

Darryl Quintin @ahmadrazmil

Reported 2023-01-04 11:13:26

@GUS99X @MyHeritage Why isn't anyone talking about this Uniswap exploit? It's a major issue that needs to be addressed immediately. https://t.co/2XdcNqUMY2

Ashley Green @mindfulmissg

Reported 2023-01-03 10:33:55

@MyHeritage can you answer the phone please to help my 70 year old dad? 🙈 This was a 70th birthday gift and so far, he’s unable to use it because there’s no one to help him rectify a small admin issue - #shouldhavewentwithancestry

Richard Slee @ricardoslee

Reported 2023-01-03 01:07:40

@davetrott Having the same issue with @MyHeritage

Ryan Ross @RMRoss_

Reported 2023-01-01 17:52:33

@waybackgen Well, look at what MyHeritage does, for example. Their tree mechanic is all about easily adding large swaths of people and facts in ways that encourage speed and dopamine generation, and make it very hard to slow down and work meticulously. They know what they’re doing.

Laura House @HouseGenealogy

Reported 2022-12-30 22:27:23

@lindakimou @wdytyamagazine @MyHeritage @AncestryUK Hi! As far as I know, AncestryDNA tests are taking 8+ weeks to process at the moment. I’m waiting for one too. RM strikes & Xmas holidays will also have slowed things down. Everyone is off during Xmas, and it’s the time of year when the lab receives the most kits due to gifting.

Thomas Østergaard @ThomasOester

Reported 2022-12-30 17:27:51

In our family, the best family recipe is undoubtedly 'Mom's chocolate cake', which dates back to great-grandmother Helene in the 1960s. The recipe has been p***ed down through four generations in our family and is still diligently made to this day. #atasteofmyheritage https://t.co/N4HYoKyybn

Kaitlyn @kait_sid

Reported 2022-12-29 13:28:22

@emilybenner03 @MyHeritage I’m having the same exact issue. Getting so frustrated. This is a lot of money to get charged out of nowhere and the reps are dancing around giving a refund. 🤬

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