Is Metronet down right now?
(latest update October 17, 2021)
MetroNet is a customer-focused company providing cutting-edge fiber optic telecommunication services, including high-speed Fiber Internet, full-featured Fiber Phone, Fiber IPTV with a wide variety of programming and products. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Christian Carlson @theSilkmane
Reported 2021-10-16 23:00:33
@metronetfiber is there an outage in vandalia Ohio??
8runie @8runie
Reported 2021-10-16 19:43:04
@metronetfiber Nah, this is when @windstream @WINTalent is your only ISP and they have a monopoly on your area so other ISPs can't roll out service.
Maximum speeds of 20mbps down and 1.5mbps up for $65.00 a month, and they're not planning on any upgrades in the foreseeable future.
CJ @Cjbay26
Reported 2021-10-15 20:08:21
@metronetfiber I am starting to question my decision to go with your company. Had two lengthy outages this week and now my internet is down and you can’t get anyone out here until Monday.
Richard Armbruster @Margerdria
Reported 2021-10-15 03:02:35
@metronetfiber Is there an issue currently with Metronet Users unable to connect to https://t.co/4jug4HNQXp? Any Device I have is having issues, but if i turn off Wi-fi on my Phone and connect to 4g, I can access the Website/App no issues.
Mitch Hardcore @Mitchnes
Reported 2021-10-14 20:19:30
@metronetfiber But you've literally been down ALL DAMN DAY. Will I get a credit on my account for the loss of service?
Jules (art commissions open!) @IgnoreMePlease4
Reported 2021-10-14 18:22:21
@metronetfiber @jheiselman @KaedenSisler We’ve had no internet since 10am this morning and still no internet. That’s 8 hours now (we are in NC) and they aren’t giving us a reason why it’s down, and not eta on fix time. I haven’t been able to work all day.
Chibi Rex @Teejay04465794
Reported 2021-10-14 16:41:02
@metronetfiber I talked to them this morning, all they could tell me was it’s a outage and no estimate on when it would be back up
Chibi Rex @Teejay04465794
Reported 2021-10-14 16:39:06
@metronetfiber Going on 6 hours of our Metronet being down..
Jerry Heiselman @jheiselman
Reported 2021-10-14 14:35:57
@metronetfiber @KaedenSisler Besides, I know when it’s down and when it’s back up. I have my own tools. So yes, I can tell when you do overnight maintenance. Which is fine. And I can tell, often before Metronet seems to be able to, when my service is out. What I’d appreciate is ETA notifications.
Mitch Lingen @lingen_34dmb
Reported 2021-10-14 12:54:23
@metronetfiber @BallySportsIN I called that number and they told me it was an issue on @BallySportsIN end. Never did get to see the game 🥲 hope this gets resolved.
Kaeden Sisler @KaedenSisler
Reported 2021-10-14 12:31:15
@metronetfiber Unless Metronet goes down state wide…
Metronet sucks @MetronetSucks
Reported 2021-10-14 09:08:42
@metronetfiber Lol this is how people WITH Metronet feel waiting for another outage to be resolved
Phil Campney @PCampney
Reported 2021-10-14 07:59:54
@metronetfiber Yup! It is "great". 5+ hour outage yesterday and now wake up again to another outage!
Justin Gerke @gerkejp
Reported 2021-10-14 07:57:32
@metronetfiber @Joel76359104 Down again for me after a few hours back online. Unacceptable.
Phantasos Oneiroi @Phantaso1iroi
Reported 2021-10-14 07:54:45
@metronetfiber Internet went out around 2 yesterday, came back on around 7:30. Woke up this morning and out again. I work from home and switched in Sept. 3rd outage since I switched
Phil Campney @PCampney
Reported 2021-10-14 07:54:10
@metronetfiber Great after a 5+ hour outage yesterday in Urbandale, we wake up to another outage this morning. This is ridiculous.
Lee @KingzCorner14
Reported 2021-10-14 07:37:25
@HankThrasher @metronetfiber And we’re down again!!! This is insane, I think I really did make a mistake by going with metronet
Ben McHone @mchonedev
Reported 2021-10-14 07:24:51
@metronetfiber second day in a row with a complete outage. The 8th known to me outage since getting installed less than 2 months ago. The speeds aren't worth it if I'm always down.
AMP @MUWarrior2007
Reported 2021-10-14 07:23:39
@metronetfiber my internet is down for the second time in as many days… this makes 5 or 6 outages since moving over from MEDIACOM (where I had maybe one outage in the last 6 years?). Getting kind of ridiculous.
Shoveltusk @Shoveltusk
Reported 2021-10-14 07:19:41
@metronetfiber are you having another outage in Iowa this morning?
David Osborn @ctrlalt313373
Reported 2021-10-14 07:16:24
@metronetfiber And it’s down again. Twice in 12 hours. Neighborhood is going to be up in arms on the Nextdoor app today. One guy is threatening to go to the utility board and the attorney general. He must be a fun neighbor to have Nextdoor.
Turtle @turtles1736
Reported 2021-10-14 05:33:53
@metronetfiber Come on man... you just fixed the problems and now its instantly back down
RealJSick @RealJSick1
Reported 2021-10-14 05:25:37
@metronetfiber Internet is down all the time. This sucks. Had it for a month and it's been down 10 times at least. Mediacom gives me a little over half what I paid for but never went down. Feels like every other day it's down for a few hours. Get your **** together or I'm gone.
Mitch Lingen @lingen_34dmb
Reported 2021-10-13 22:15:56
@BallySportsIN @metronetfiber still no fix on the Pacers? The replay isn’t playing either.
Bjorne Toby Wilde @bjornewilde1
Reported 2021-10-13 22:04:53
@metronetfiber is there an outage in Lakeville, MN? Estimated repair time if so?
Wiggie2gone @nearboredom
Reported 2021-10-13 21:39:49
@metronetfiber how is it that the internet is out this long? Are your backbones not redundant? Good speed but the lack of updates on a fix in Urbandale is making Mediacom look optimal.
Aaron Harris @amharris87
Reported 2021-10-13 20:27:25
@metronetfiber this is the third outage in 2 months that has been multi-hour with no eta on a resolution. I can’t actually believe you are tempting me to go back to mediacom.
Aaron Friedel @aaronfriedel
Reported 2021-10-13 20:25:45
@metronetfiber on my 4th major (multi hour) outage in a month. No info on the causes or steps you are taking to stop them from happening in the future. Love the speed but I work from home and can't keep your service without more reliability.
Carl Bump @bumpc45
Reported 2021-10-13 20:24:47
@metronetfiber this outage in Johnston is now over 5 hrs and at least the third we have experienced since we have changed to you. This is ridiculous and will be the last time we will tolerate it. Next time we go back to mediacom.
epp917 @epp917
Reported 2021-10-13 20:21:29
@metronetfiber When you call MetroNet and ask when your service will be back on after a 6 hour outage https://t.co/P7RGKa1tOj
Neil Kokemuller @NeilKokemuller
Reported 2021-10-13 20:17:28
@metronetfiber Except when you are 5 hours into a network outage
Narayan @narayanHiyer
Reported 2021-10-13 20:13:33
@rachelmcd5 @metronetfiber 6 hrs down. Would you believe it?? Very bad customer service.
Britta Wey @BrittaWey
Reported 2021-10-13 20:13:07
@metronetfiber 4th time since we switched on Sept 1 we've lost service. It's now been down for 5 hours. Can't work from home with no internet. We had CenturyLink for 11 yrs and lost service less. Fast speeds don't matter when you can't connect! Any adjustment for loss of service?
Kent Nanke @k_nanke
Reported 2021-10-13 19:59:15
@metronetfiber Having to leave to head 45 minutes to somewhere where we can access internet so our daughter can get homework done. 3 outages in 3 weeks. Extremely disappointed. Will you reimburse your clients for 2 full down days? Need to switch back to Mediacom.
Meenfrmr @meenfrmr
Reported 2021-10-13 19:57:51
@metronetfiber I've had EIGHT outages in the past month you metronet. With my DSL line i think I maybe had to call them a total of 3 times over the several years I've had them at my current house. This is getting to be an unacceptable failure rate. Also will be reimbursed for time down?
Bally Sports Indiana @BallySportsIN
Reported 2021-10-13 19:42:45
@KBiggers88 @metronetfiber Issue appears isolated to Metronet and only in certain areas. We’re working with them to resolve the issue. In the meantime, you may be able to steam the game on the Bally Sports app.
Bally Sports Indiana @BallySportsIN
Reported 2021-10-13 19:42:26
@lingen_34dmb Thanks Mitch. Issue appears isolated to Metronet and only in certain areas. We’re working with them to resolve the issue. In the meantime, you may be able to steam the game on the Bally Sports app.
David Osborn @ctrlalt313373
Reported 2021-10-13 19:37:18
@metronetfiber No problem. Can you tell me where the techs are working at so I can send my 4 kids to stand and whine at them while they work? 😂
Mitch Lingen @lingen_34dmb
Reported 2021-10-13 19:31:22
@BallySportsIN contacted my cable provider (metronet) and they told me it is a problem on @BallySportsIN end as to why I’m getting poker instead of the Pacers….please fix.
Meenfrmr @meenfrmr
Reported 2021-10-13 19:31:19
@metronetfiber Absolutely love it when my service continually goes down. Glad I haven’t given up my DSL line yet or I wouldn’t be able to connect to work. Guess I might be dropping metronet instead of my dsl provider next month.
Meenfrmr @meenfrmr
Reported 2021-10-13 19:28:13
@metronetfiber My favorite is when my metronet fiber goes down for over 5 hours without any explanation from metronet or reimbur*****t for loss of service
Mitch Lingen @lingen_34dmb
Reported 2021-10-13 19:21:34
@JMat7979 @JMV1070 @ChrisDenari I have Metronet in Crawfordsville IN and they’re showing poker instead….never had this issue before…please help @BallySportsIN @metronetfiber
Mitch Lingen @lingen_34dmb
Reported 2021-10-13 19:17:37
@BallySportsIN Metronet, located in Crawfordsville IN….never had an issue before.
Alex Bair @alexbair
Reported 2021-10-13 19:14:31
@metronetfiber down again. Shocker. Man i should have waited to switch from mediacom until they got the kinks worked out because it’s been horrible so far
Lee @KingzCorner14
Reported 2021-10-13 19:13:00
@k_nanke @metronetfiber @vpsturm Yeah well I’m in Urbandale and it’s still out.I was told by phone rep 4 hours ago the problem should be resolved quickly and I would receive updates via text message and phone call and I haven’t gotten a single update so leads me to believe we’re not very close to getting it back
Narayan @narayanHiyer
Reported 2021-10-13 19:12:08
@KingzCorner14 @metronetfiber I had it for 3 months probably saw 4 or 5 outages. Mediacomm was my previous internet provider and it never went down. Totally not ok with this. Please resolve ASAP
Kent Nanke @k_nanke
Reported 2021-10-13 18:38:51
@metronetfiber @vpsturm Still out in Johnston as well. Phone rep told me it was isolated to Johnston. Said the only other area out was a small suburb in Indiana. Apparently more than just Johnston. Last outage was at least 14 hours. Need to do better.
Vince Sturm @vpsturm
Reported 2021-10-13 18:24:13
@metronetfiber Then why did someone tell my wife on the phone that they knew where problem was and would be fixed shortly
Lee @KingzCorner14
Reported 2021-10-13 18:24:01
@HankThrasher @metronetfiber Its disappointing,I convinced my wife how reliable fiber optic is,we both work from home.& in the first 2 weeks our internet has been down 3 times.I’m starting to look like a dummy who fell for their sales pitch.They got me.I didn’t think it was possible to be worse than Mediacom
Vince Sturm @vpsturm
Reported 2021-10-13 18:12:30
@metronetfiber Another outage in Clive??!! This is ridiculous. Had a month and this is at least 5 outages. #BeBetter
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