Is Instructure down right now?
(latest update October 19, 2020)
Instructure, Inc. is an educational technology company. It is the developer and publisher of Canvas, a Web-based learning management system, and Canvas Network, a massive open online course platform. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Helen MacDermott @xgoddessx
Reported 2020-10-19 10:21:21
@BadgrTeam @CanvasLMS Aw, looks like I didn't receive the Networking badge during #CanvasCon though I did both things, pinkie swear. Is that possible to fix? Was hoping to win/earn some swag. Thank you much! #CanvasCon2020
Jenine K Harris (she/her) @jenineharris
Reported 2020-10-18 12:13:44
Any @CanvasLMS #rstats users who have run into a problem accessing specific file types students attach in Discussion Board? Most file types are fine (including .Rmd, .sav, .sas7bdat), but html & csv attachments are "Access Denied. You don't have access to view this resource." https://t.co/QANEOaMacD
Mrs. Holzman @MustTeachELA
Reported 2020-10-18 10:31:34
Still a pressing question even with using extensions in quizzes. Would love immersive reader everywhere on @CanvasLMS Also experiencing grades being deleted when ***igning to a student separately from other cl***es in New Quizzes. 😞 AND syncing issues with @InfiniteCampus
The Tatted Teacher (Randy Norman) @english_maven
Reported 2020-10-16 10:15:31
@mskeefe @CanvasLMS I have tried all of that. I think the issue is that our IC does not have that tab for 'uncatagorized' ***ignments so when they sync, there is no place to go
Angela R. Cox @KQscholar
Reported 2020-10-15 19:25:10
My absolute LEAST FAVORITE feature in Canvas is the hidden default that makes missing ***ignments 100%, which causes the students who MOST NEED HELP to ***ume they are fine and getting As no matter what the syllabus says, bc they believe the lms first.
Fix it, @instructure
Noah but spooky mode @instep_
Reported 2020-10-15 16:38:09
hey @CanvasLMS fix your garbage application you pathetic excuse for a company
James Jones @LMS_Overseer
Reported 2020-10-15 15:14:54
@Cynoda @CanvasLMS @MicrosoftEDU @unicon It's likely a cache/cookies browser issue. Incognito is just a quick workaround since it doesn't use cache or cookies
Trelawny Shepherd, M. Ed. @MrsShepGCISD
Reported 2020-10-15 15:04:40
@MissSRPowell @CanvasLMS by the looks of twitter--this is a widespread issue
m_b @mbb_misc
Reported 2020-10-15 15:01:20
@zuclinator @CanvasLMS @Turnitin Right? Maybe fix the technical difficulties before telling us to go there "right now".
Matthew Jones @jonespm
Reported 2020-10-15 14:54:35
@zuclinator @CanvasLMS Same, support chat is down too. Overloaded this external platform?
Matthew Nance @shiloh096301
Reported 2020-10-15 12:55:58
@CanvasLMS is canvas down?
Ted Gideonse @gideunz
Reported 2020-10-15 12:53:28
@CanvasLMS Then fix your UI. Train your tech support. Listen to your users instead of creating forums that you ignore.
Mr.Littlejohn @Clittlejohnjr2
Reported 2020-10-15 12:50:23
@CanvasLMS it's going down! Full day of learning and engagement #CanvasCon2020 https://t.co/4yajgJc3jR
Kona Jones @KonaRJones
Reported 2020-10-15 12:18:49
What is @CanvasLMS doing? Tearing down barriers, building up learners, inspire innovators, & sustaining institutions. #canvascon
Amber @ambernelliefit
Reported 2020-10-14 07:39:00
Soooooo is @CanvasLMS down? I was trying to get some homework work done before work 😭
DWP @David508EDIM
Reported 2020-10-14 07:37:09
@CanvasLMS Is Canvas down? Getting a SSO login failed?
Sammy 🏳️🌈🥵 @RenegadeSammy
Reported 2020-10-13 21:45:58
@VainStructures don’t let the Terfs get you down 💜💜💜
jason everett @jason_everett
Reported 2020-10-13 11:36:27
Number one tip this morning for our #nebraska @CanvasLMS Ts is to use our Tier 1 support plan! You can contact Canvas support directly if you have an issue, questions, etc. Click Help when you are logged in! Chat, call, report a problem... #esu10 https://t.co/ivQC5IqP6G
zzbuckley @Spbuckley
Reported 2020-10-13 11:27:57
Used @CanvasLMS for a proof of concept for @ScoutsMon Really powerful and easy to use. Only problem is, the p***word reset just doesn’t work so keep your p***word safe!
Love$philth @LPhilth
Reported 2020-10-13 11:03:33
@noextinction12 @ai6yrham i dont think Alameda is fire based infinstructure issue..
Musk been by the airfields again...
they say dig a tunnle..
no earth displaced...
80 yr old infinstructure getting taxxed & replaced... stage dressed magic tunnels appear with out a mineral right displaced...
funny that.
ᖇa͏n͏d͏y ᖇo͏d͏g͏e͏r͏s @rrodgers
Reported 2020-10-12 16:38:58
@CandaceJames07 @CanvasLMS Hi, Candace! Yeah, did those multiple times, but it wouldn't fix it. That's my go-to answer. Then I randomly tried the cookies thing, and it worked. Now I'm wondering how many of our Chromebooks have this setting as a default. :-/
Tyler Witman @hbwitc
Reported 2020-10-12 16:30:31
@areese510 @CanvasLMS This is super cute! ❤️
Something to think about: what will this look like for students with low bandwidth? How will the pictures slow down their access? Can they be replaced with more accessible text-based features?
ᖇa͏n͏d͏y ᖇo͏d͏g͏e͏r͏s @rrodgers
Reported 2020-10-12 16:26:17
@CanvasLMS lesson of the day: student could not authorize Google access. I went into their Chrome settings and allowed cookies, and boom--access authorized. Don't know if this will fix this issue every time, but here's hoping!
Steve Hartnett @MrHartnett212
Reported 2020-10-12 15:25:23
Elizabeth Forward Students- Are images not appearing in the @CanvasLMS Student iOS App? An update to the app will be pushed to your iPads that will fix this problem. Check out this video for the steps you will need to follow! #EFstrong #EFproud https://t.co/gBvqz5Uwtd
leathermøuth frankween × @L34THERM0UTH
Reported 2020-10-12 06:22:13
@guilttripiero @prorevstruggles @VainStructures @****ingdeathwiz @headfrstfor**** @cemetrygerard @cyanide_summer @PartyPoisonSays @faceurgod no problem!
☆ vamp gummi ☆ @guilttripiero
Reported 2020-10-12 06:20:29
@L34THERM0UTH @prorevstruggles @VainStructures @****ingdeathwiz @headfrstfor**** @cemetrygerard @cyanide_summer @PartyPoisonSays @faceurgod no problem! thank u for the unf
🌺haise @DaysBeforeHaise
Reported 2020-10-12 00:49:25
@CanvasLMS second time that this has happened to me btw fix tht ****
Aidan @Aidan44799875
Reported 2020-10-11 22:33:40
@CanvasLMS I have a problem where I am getting text messages even though my school doesn’t allow it. I have had 159 messages since the beginning of September. It doesn’t even list my cl***. Pls help me. https://t.co/mNzkjM3KBS
mason.? @mason_romero
Reported 2020-10-11 12:14:33
@TempleUniv @CanvasLMS Is Canvas down? My roommate and I can't get on; for her (iOS) she gets an error when opening, for me (Android 10) it shows me logged in, but with no cl***es. Nothing else loads.
Dr. KC Testerman @KCTesterman
Reported 2020-10-11 09:12:13
Yes to this over and over!!!! #VVACanvas @CanvasLMS https://t.co/syZkryeRfo
Rebecca Larson @SunsetLarson
Reported 2020-10-09 14:26:29
@mskeefe @ASilvaPhD @CanvasLMS I’m having the same issue....it’s odd because Google and Canvas claim to be at 100% right now and they are - separately, but not together
Dr. Dre @ASilvaPhD
Reported 2020-10-09 14:06:01
@mskeefe @CanvasLMS it says everything is working but another colleague is also having trouble...so the problem is not user error
Jennifer Ward @WardTechES
Reported 2020-10-09 10:25:25
@CanvasLMS How amazing is this???!!!! Distance learning using #canvas and these 5th graders developed a company to help our community and support our school! #EdTech #OneCCPS #gordonpatriotpride #3Dprint
Marji Bovey @rgbovey
Reported 2020-10-09 01:32:44
@CanvasLMS Please fix 'New Quizzes.' EVERYONE is marked off with a check when there are free responses to grade. And it doesn't show up on the To Do list as a result.
Love$philth @LPhilth
Reported 2020-10-08 18:29:11
@ai6yrham we needed money put into infinstructure ethicaly achived to open up access to land instead of a ghost train no one "needs"
it triggers my nerves knowing how impossible it is to travel outside bay cities inland and up the coast... and without it this issue will keep compounding🙁
Cliff Kraeker @kraekerc
Reported 2020-10-08 14:29:31
@CupTeacher Many Ts thru/out t/ States are in t/ boat. They use @CanvasLMS down there & we were just having this conversation in a FB support grp. It can be done BUT you need good tech & strong bandwidth. I made this comment in that discussion on how it might be done. But you need support https://t.co/BkmfWo5pLW
Jer ‘who’s amity?’ @kilamanjero
Reported 2020-10-08 11:13:25
Hey @CanvasLMS just @ you for a quick solution - are you aware that grades are not syncing with exterior grading systems for many teachers? It’s a problem!! My Ed tech can’t even figure it out :c
Matthew Trammell @TrammellMath
Reported 2020-10-07 16:01:32
Live look at @clee530 with my @CanvasLMS issue today. Always willing to help and save the day! https://t.co/heoEaqCHKJ
Gareth Perry @GarethPerry314
Reported 2020-10-07 14:49:13
@kathryn_mcw @CanvasLMS Oh? I haven't had that issue here, but I haven't checked either!
Lauren Richardson @richardson_edu
Reported 2020-10-07 14:07:19
Ss in Mr. Abrams’ @IHHSPrincipal Precalc using @usekamiapp integrated with @CanvasLMS to work on group problem solving. Ss enjoy seeing each other’s mathematical thinking in real time and don’t have to wait for a paper to be p***ed back for feedback! Ss rave reviews! 🙌🏽@IHSchools https://t.co/XcKffO9u6z
Xavier IT @XUTechHelp
Reported 2020-10-07 09:33:39
@XavierU Canvas is experiencing long load times and/or timeout errors. Instructure has acknowledged the issue.
Progress can be followed on their site at https://t.co/PUcAWDwLwX
April Mouton @EducatorAJM
Reported 2020-10-06 21:08:03
@AVIDOpenAccess Q3: My children experienced @GetKahoot ***essments during synchronous cl***, as well as embedded @CanvasLMS exit tickets, thumbs up/thumbs down formative checks, & w/ the use of @PearDeck & @nearpod teachers have embedded synchronous ***essments too. #TechTalkforTeachers @AVIDSRO
Frank Sharkowictz @sharkowictz
Reported 2020-10-06 08:38:30
Not sure if the problem is @CanvasLMS or how @PWCSNews set it up, but the UI is awful. No central location to track ***ignments due/complete, inconsistent calendar application.
hot ghost summer 💚 @seacalled
Reported 2020-10-05 18:42:27
@GinChilla2 @pastiebap12 @VainStructures doesn't make it any better tho lol. doesn't excuse ignorance, and constantly refusing to learn no matter how hard bi ppl try and teach ppl. bi ppl explain why the term is questionable at best and are constantly shut down with constant nb/transphobia lol
RocketStefy @RocketStefy
Reported 2020-10-05 16:57:58
@CanvasLMS Studio caption... "solving astrodynamics problem" was captioned as "h***ling dying problems" ... this is not helping me... 😭😫
Sarah Kettell @SarahKettell
Reported 2020-10-05 10:27:21
@CanvasLMS I'm working with faculty who are not able to see or grade ***ignment submissions in the iOS app. It has been a problem for about a month now. Is this something you guys are looking into?
ᴏʜᴄᴀɴᴀᴅᴀᴛᴡᴇᴇᴛ (Chris) @ohcanadatweet
Reported 2020-10-05 02:38:59
2 down, maybe 1 or 2 to go(!?) #iste @CanvasLMS https://t.co/ds5otyFYNG
Christopher Cotton @cl_cotton
Reported 2020-10-04 22:48:27
@CanvasLMS Hi Canvas, I'm having troubles with my computer crashing whenever I try to edit a page. This began happening after I recently updated Windows 10. I do not know if this is a known issue or not, please advise.
Kettner Hunter @KettnerHunter
Reported 2020-10-04 20:31:13
@CanvasLMS is so unreliable. I am in high school and have multiple video ***ignments due. Even when my videos meet the size requirements, Canvas gives me random errors than uploads the completely wrong thing. That's not even the only problem. It also shuts down frequently.
hot ghost summer 💚 @seacalled
Reported 2020-10-04 20:23:11
@VainStructures JDJJDJD what does this even say. I'm saying there's a huge issue with cis pan ppl not seeing trans ppl as their actual gender, seeing trans men as separate from cis men.