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Cheese-maker Frenchie🧀 @FrenchieSim

Reported 2021-07-24 14:05:00

Hi @SimGuruNick 👋I absolutely LOVE ♥ the items from #CottageLiving , but looks like I'm having an issue with this hair, it's perfect in all the colors except the new swatches: Hope this is helpful, have a nice day!🌼 https://t.co/nJKI2WpYzH

SimmerBee @SimmerBee

Reported 2021-07-24 13:40:49

@PugownedS @EAHelp @SimGuruNinja @SimGuruPopcorn You need to talk to management at customer service. This is a problem with the rep not knowing his job and being rude rather than fixing the problem.

🌜Dinkyy🌛 @BlueDinkyy

Reported 2021-07-24 12:25:46

Please correct me if I'm wrong, I purchased #CottageLiving on release date and didn't receive my bonus items. It states that if you buy before September you'll get them. Anyone else have this problem? @EAHelp @TheSims @SimGuruNinja

Becki Robinson aka SimlishPanda @beckitweetsxoxo

Reported 2021-07-24 12:10:02

@SimGuruFrost @TheSims There is an issue with this hair that is causing gaps around the sims face in CAS. The one with the fascinator is fine though. https://t.co/cK0scduUAJ

Mhmd-Ya @MhmdYa92

Reported 2021-07-24 11:31:57

@BenjiPlaysSims @SimGuruNick @crinrict My issue is that my sims is stuck at window shopping and cannot buy anything

foogee @foogee7

Reported 2021-07-24 10:54:38

@CultistTown You can upload videos to Imgur, I think. Not sure about 15 minutes. Not sure about twitter. Maybe you could look into scaling it down to a still usable size if the point still comes across, Handbrake is a handy tool for that I think.

KiKi @beekindbeewise

Reported 2021-07-24 08:43:31

@PugownedS @EAHelp @SimGuruNinja @SimGuruPopcorn Oh I straight up told the person they were talking down to me, that I wasn't stupid, and to keep talking because I was taking screenshots. My game works that's all I care about 😂 I'm also happy u finally got your bonus content

KiKi @beekindbeewise

Reported 2021-07-24 08:36:28

@PugownedS @EAHelp @SimGuruNinja @SimGuruPopcorn For the 2 m***ive updates earlier this year, they broke my game entirely. I had the worst experience the 2nd time with EA chat that I took screenshots and emailed ea about how deemining the person was to me. And neither time did the person from ea fix my game. It did on its own

MidnightPearl moving to Hemford🐙🐞🌼 @PurpleRainPearl

Reported 2021-07-24 08:02:45

@NicoRabbit7 @SimGuruNick Well in that case, I'm not gonna respond ever again, i tried to help but with that attitude, you can **** off-OK you're on ya own-not my problem!

🐰 NicoRabbit 🐰 @NicoRabbit7

Reported 2021-07-24 07:45:19

@PurpleRainPearl @SimGuruNick Yeah... I've checked, but they're not showing up/saving. The last screenshots that actually saved were from Sims Sessions concert. After that, NOTHING! I'm not sure what the issue is... It still says in the options the folder they are supposed to save to. So Idk...

🍦 AISHA 🍦 @minntycream

Reported 2021-07-24 06:50:34

@PugownedS @EAHelp @SimGuruNinja @SimGuruPopcorn I'm so angry reading your case, it is not fair!!!! And also, they can see that you have the pack, what is their problem?

PugOwned Plays @PugownedS

Reported 2021-07-24 06:49:54

@minntycream @EAHelp @SimGuruNinja @SimGuruPopcorn The person whom gifted me it gave me the invoice and whom they purchased it from , its not an authorised reseller but thats irrelevant apparently , its all down to the agent whom responds

PugOwned Plays @PugownedS

Reported 2021-07-24 06:09:20

@ThoughtsO***ame @EAHelp @SimGuruNinja @SimGuruPopcorn It is a known issue .... but hey you do you

🐮🐂🐄 Annie Mother of Cows 🐄🐂🐮 @Annie_234

Reported 2021-07-24 05:46:21

@SimGuruPopcorn Naaahh! Your good! I think you know you have a problem when you start dreaming of it

KawaiiFoxita | #DHBeyond ♡ @KawaiiFoxita

Reported 2021-07-24 05:40:28

@PugownedS @EAHelp @SimGuruNinja @SimGuruPopcorn I’m sorry. I really hope they fix this, because plenty of people will be gifted and it should absolutely count since it’s before September.

❖𝕂𝕚𝕝𝕕𝕒𝕣𝕖 𝔽𝕒𝕖𝕣𝕝𝕪𝕟𝕟❖ ✮⟡ᵀʰᵉSᶦᵐˢ⁴⟡✮ @Alexia3angel

Reported 2021-07-24 05:04:24

@PugownedS @EAHelp @SimGuruNinja @SimGuruPopcorn Guess we need to wait until they sort their Origin...issues... There is a thread related to it and they kept closing it saying that the issue was sorted...obviously not...

❖𝕂𝕚𝕝𝕕𝕒𝕣𝕖 𝔽𝕒𝕖𝕣𝕝𝕪𝕟𝕟❖ ✮⟡ᵀʰᵉSᶦᵐˢ⁴⟡✮ @Alexia3angel

Reported 2021-07-24 04:59:15

@PugownedS @EAHelp @SimGuruNinja @SimGuruPopcorn Going to restart the pc and see if that helps. I didn't bought with cd keys i bought thru origin account... so it must be an issue with it for everyone or at least the most of us!

Helen Ashcroft @mshelenashcroft

Reported 2021-07-24 04:47:03

@SimGuruNinja My first and so far only in-person event was the DU sims camp. So grateful to have had the experience. The online alternatives are very much appreciated but it’s not the same. Especially when you spectacularly crash your game at home and no one comes to help 😂

Anchesenamon Sims @AnchesenamonSim

Reported 2021-07-24 02:32:34

@fantasims @SimGuruNick I can place all roof decorations without any problems, fortunately. It's so weird that some people have problems with it and others don't. I hope there will be a fix soon. In the meantime, just keep building and count to ten whenever you run into a problem. 😉

Sarah @Sarah86000763

Reported 2021-07-24 01:02:56

@PugownedS @EAHelp @SimGuruNick A ticket being closed on someone when the problem has not found a solution or a possible solution is at the top of my list of things that make me 😡 But Pug, I would wait to see if the system shows them up tmrw. So many folks are having missing items.

🎮 BAM The Sim 🎮 @bam6273

Reported 2021-07-23 22:40:06

@TheSims @SimGuruFrost Everything's running very smooth for me and I've been playing a lot. Only issue I've run into is my Sims are constantly flirty. Potty training the toddler....flirty. Cleaning out the animal shed....flirty lol Went to their first fair and won first prize....flirty 😆 https://t.co/rfRwIjuOJG

Dawn 🐱Moving to Henford-on-Bagley @HunnyBunny12306

Reported 2021-07-23 19:48:45

@kate_overend @EAHelp @SimGuruNinja @SimGuruPopcorn @SimGuruFrost Loads of people have the same issue hun, they said they are looking into it :D

Benji @BenjiPlaysSims

Reported 2021-07-23 19:45:59

My sims won't start the hikes in Mt. Komorebi, they're stuck at the beginning. Anyone else having this issue? @SimGuruNick @crinrict https://t.co/0lfTRZRgVo

Candace Wood @JustCandaceWood

Reported 2021-07-23 18:06:17

@SimGuruFrost @SimGuruNick Any ideas on how to fix this?!? Have tried re-placing but just goes back to being greyed out? https://t.co/EUIm0WBtFh

Leona Luisa🦁 @prettyst0ne

Reported 2021-07-23 17:51:42

@SimGuruPopcorn You don't have a problem, you have everything a simmer would kill for lol

Asia Tabor She/Her @Michessiah123

Reported 2021-07-23 17:03:11

@SimGuruPopcorn Nah, if you have a problem then so do I. Some of my mods broke before the patch, so I spend 3 days updating them, and then the patch broke everything and I've not played yet because I've been trying to update my mods ever since. The game won't open no matter what I do though 😞

Lizzy @brokenlightblub

Reported 2021-07-23 16:58:19

@SimGuruNinja Can someone help me with my issue, I've been talking about my problem on here and instgram and have gotten no help. I keep repeating myself so much and I get nothing.

Sabrina Loizides-Merideth🎃 @LoizidesSabrina

Reported 2021-07-23 16:44:52

@SimGuruPopcorn Looks good! I'm going to be doing something similar for my build. I built a cute cottage but I'm going to place it down unfurnished so I can renovate it with the new pack.

KHoneyBear @KHoneyBear1

Reported 2021-07-23 16:19:09

@SimGuruPopcorn Sounds like a good problem. But is a good problem ACTUALLY a problem if it's good? If not I'd say, no, no you don't.

fantasims @fantasims

Reported 2021-07-23 16:02:34

@AnchesenamonSim @SimGuruNick It does it without mods -seems to be mimicking sliding mechanism that dormer windows have when placed up the slope of the roof? I think other people are having this issue so I don't know if it is a glitch for some or if it is a design issue? Are you having no problems with it?

Skye Newmark 🌸 @_PeppermintSkye

Reported 2021-07-23 15:50:17

@SimGuruNick since cottage living I'm having an issue whereby townies are not coming into bars at all. Even my own sims walk in and straight out again. I'm on ps4. Is this a bug?

Cold Max @ColdMaxNatural

Reported 2021-07-23 15:45:53

@SimGuruPopcorn Yes, lunch crumbs landing in your keyboard is always a problem. That's why I keep canned air on the desk, it's a great tool just for these occasions.

fantasims @fantasims

Reported 2021-07-23 15:30:55

@willowaz @SimGuruNick O Ok thanks and yes you are right, if you have to use MOO to make it work, then that's not ok if it is a basic building object and you definitely should not have to rely on TOOL mod to fix the problem! lol That's not fair to console like you said

The_Queenie_Sims @TheQueenieSims1

Reported 2021-07-23 15:29:42

@SimGuruPopcorn Not at all! Sounds like a dream! Enjoy your “problem” :)

fantasims @fantasims

Reported 2021-07-23 15:10:09

@peafrogsims @Simproved @SimGuruNick Agreed, the disappearing floor fix was HUGE and I'm so so thankful for that for sure! I know fixing bugs can be so time consuming and frustrating. But yes, so much of build mode is so messed up it's hard to use if you build more than a box with no foundation or terrain 😂

fantasims @fantasims

Reported 2021-07-23 15:08:48

@Simproved @peafrogsims @SimGuruNick I've noticed that with Strangerville/Get Together stuff too-you can kind of get them to flow together way better than these Cottage Living ones lol. I was SO PUMPED about the build fixes and LOL YES THE HEALING OF BUILD MODE, it is so broken it needs all the help it can get!😂

fantasims @fantasims

Reported 2021-07-23 15:03:18

@willowaz @SimGuruNick Great point, I didn't because I'm pretty sure its a design issue rather than a glitch with the game hahaha none of the other roof decorations work on diagonals either but at least with them you can get them to all be the same height if you use ALT+9 😂

juliet fran @julietj23588106

Reported 2021-07-23 14:58:14

@HufflePom @CarissaSims18 @TheSims @SimGuruNinja @SimsCreatorsCom @simsshare @simsfederation I don’t think many people would use a rainbow floor tile but you could make the flower part of the floor tile a little bit more toned down, it’s a bit too bright and maybe one version without the flowers and one with only gr***

✧horny✧ @bebikiddo

Reported 2021-07-23 14:26:33

@SimGuruFrost i've been having really bad simulation lag since i installed the new pack which has made my game unplayable. how do i fix?

BNev @Brittany_N666

Reported 2021-07-23 12:24:12

@SimGuruFrost Is there gonna be a fix for cross stitch not working on console 😭 https://t.co/UaESnmkUaw

Kylah Call @kymaca93

Reported 2021-07-23 11:12:47

@Fabienn32242818 @MangoTangoTwis1 @KatieLiz_18 @SimGuruNick What do you recommend for console users facing this issue

Kylah Call @kymaca93

Reported 2021-07-23 11:11:58

@Fabienn32242818 @MangoTangoTwis1 @KatieLiz_18 @SimGuruNick What do you recommend for console users facing this issue

juniperbea @juniperbea_

Reported 2021-07-23 11:03:53

@SimGuruNick I’m having an issue where part of the fence doesn’t show up. Please help 😩 https://t.co/23qmmRzjHC

BasicallySimming @BasicallySimmin

Reported 2021-07-23 10:53:56

@SimGuruNinja @TheSims there is currently an issue where some sims are losing names following the patch, just wants to let you know!!

AquaSims @SimsAqua

Reported 2021-07-23 10:09:14

@rosatzimba @SimGuruNick @TheSims I've had the same issue with the empty square shelves that came with dream home decorator pack and I have cottage living.

SimSkeleton @SimSkeleton

Reported 2021-07-23 09:25:57

@TheSimsSpecter @TheSims @SimGuruNinja Thank you I just updated 4 CAS columns and MCCC. Maybe that will fix it.

Laura @manic_obsessive

Reported 2021-07-23 08:57:57

@SimGuruNinja Hi Ninja. Please could you tell me whether or not a fix is being worked on for this bug? It makes the game unplayable. I'm just after some re***urance really 😔 https://t.co/fATnPgqo6Z

Laura @manic_obsessive

Reported 2021-07-23 08:57:19

@SimGuruSalo Hi Salo. Please could you tell me whether or not a fix is being worked on for this bug? It makes the game unplayable. I'm just after some re***urance really 😔 https://t.co/fATnPgqo6Z

Laura @manic_obsessive

Reported 2021-07-23 08:56:50

@SimGuruHouts Hi Aaron. Please could you tell me whether or not a fix is being worked on for this bug? It makes the game unplayable. I'm just after some re***urance really 😔 https://t.co/fATnPg8MIp

Laura @manic_obsessive

Reported 2021-07-23 08:56:17

@SimGuruGraham Hi Graham. Please could you tell me whether or not a fix is being worked on for this bug? It makes the game unplayable. I'm just after some re***urance really 😔 https://t.co/fATnPgqo6Z

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