Is HughesNet down right now?
(latest update October 30, 2020)
HughesNet (formerly DirecPC and Direcway) provides satellite Internet service for consumers and small businesses. Is it up or down? Is it down for me? Check the status or Report your issues below!
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HughesNet @HughesNet
Reported 2020-10-28 12:38:31
Weather forecasts indicate Hurricane Zeta may cause flooding & power outages. If you are leaving your home,
unplug your HughesNet equipment & place it in a high & dry area before you go. For service updates, outage information & helpful resources, visit https://t.co/zbvIXy2Gyw.
Osiris Torres Rivera, J.D. @OsirisTorres128
Reported 2020-10-27 07:49:12
@hughesnetstinks @HughesNet I'm having the same problem. @FCC #Throttling
NancyDCara @nancydcraw
Reported 2020-10-26 20:41:52
@HughesNet in a time such as this, I’m really disappointed that you would charge me for a piece of hardware that is on the top of my roof!! I didn’t install it there so why would you state it’s my responsibility to take it down?! This is poor customer service at its best!
Frostee @toofrostee
Reported 2020-10-22 12:49:16
It at any point in your life you consider getting @CoxComm, just don’t. Get Windstream, Hughesnet, literally anyone else. Use a phone hotspot. They hands down have been the worst internet and customer service I have ever experienced.
Lif Strand wrote Evolution Device @fasterhorses
Reported 2020-10-21 10:30:17
So IRRITATING that @HughesNet throttles down my internet at 8:00 a.m. when the so-called 'free' bandwidth time ends. How am I supposed to work at home with this crappy & #Expensive service? I have to get up before sunrise to download my work files and I'm #NotAMorningPerson
Tyler Durden @TGUNZ00
Reported 2020-10-15 11:11:53
@VZWSupport ohhh k. Hard to have a network outage when there was never coverage in the first place. Everyone has to run off hughesnet internet for any calling or have land lines.
Crimea River @HooplaHappens
Reported 2020-10-12 22:42:27
@HughesNet My father's service is down and he lives in a remote area. I need someone to call him on his cell to schedule an appointment. He was trying to make an appointment himself but was put on hold forever and his call was dropped. Please reply so I can get him help. Thankyou
AskHughes @AskHughes
Reported 2020-10-12 08:44:26
@Barry09987681 We believe we can resolve your HughesNet issue but you haven't responded to our request for contact information. It can be provided privately for your protection. Without your follow up we cannot help you. -Jay
aChrist-follower @aTX_WhiSp3R
Reported 2020-10-11 08:31:06
Internet’s been down. HughesNet was scheduled for last week. They rescheduled. Tech’s vehicle down. We also have different order numbers.
shrimp | lover of fungi @roymustussy
Reported 2020-10-07 18:01:56
thanks hughesnet! you guys are great and have never ever let me down nor been a ****ty unreliable internet provider. never!
Alice P @AliceP42063840
Reported 2020-10-06 12:47:47
@HPSupport [I just moved and went from HughesNet to Cox cable internet. Cannot get printer to connect to new wifi. How do I fix it?] #hppsdr #ijkhelp
Alice P @AliceP42063840
Reported 2020-10-06 12:44:45
@HPSupport [TYPE YOUR QUESTION HERE] #hppsdr #ijkhelp I just moved and switched from HughesNet to Cox cable internet. Printer cannot find wifi. How do I fix it?
Jenise Hintz @ThatHintzGirl
Reported 2020-10-03 12:25:20
Is @HughesNet having issues? This is the second time in 24 hours it has been down. 🤔
cry-out.com @c_r_y__o_u_t
Reported 2020-10-01 14:36:28
@SheepDogSociety @CenturyLink Monopoly here, too. I had to pay over 100.00 a mo for about 1 Mbps (for over 3 yrs/promise "up to 10Mbps" ) no usable phone extra $. Service drops/outages. Suddenly HughesNet is available -down to the 49.00 for life all of a sudden/they dropped the phone fee too.
bryan reid @teran36
Reported 2020-09-30 14:28:44
@HughesNet so I'm told my equipment needs fixing.
Also told I don't own the equipment but it will cost me $125 to fix.
Pivot @mimisilwest
Reported 2020-09-29 07:47:31
@HughesNet is the worst internet provider and down right lie. Daughter can’t watch movies, can’t work her Alexa, and pays so much money for nothing.
Doug Masters @protestertrophy
Reported 2020-09-27 09:48:53
If Vice is correct, this is not good for Starlink, right? I hope they are wrong. We need Starlink to live up to the hype. #Starlink #Internet #ElonMusk #SpaceX #SundayMotivation #Tesla #comcast #HughesNet #Amazon #Bezos #ProjectKuiper
https://t.co/vXQUvXQCnl
Miguel Portillo @tertiarymap
Reported 2020-09-25 14:36:30
@RoraPickles Interesting problem. Such a solution would be freaking epic. I decided to google & found this:
1. Fixed Wireless Broadband (no cellphone)
2. Unlimitedville (mobile hotspots)
3. Satellite Internet (like HughesNet)
I'm wondering if maybe one of these + your cell would be enough
Draganos @Draganos4
Reported 2020-09-24 23:36:26
@Max57056433 @Gorl_Interupted @hughesnetstinks I dont know about the other guys contract but mine started but its over the 30 day period so I have to wait till at least the half way point. I will say I never have had a problem with hughesnet customer service though. Calling att is like reaching into a bin at goodwill.
A simple Llama @hughesnetstinks
Reported 2020-09-24 04:18:12
@Max57056433 @hashtag5031 You can’t do anything much with Hughesnet, that’s sort of the problem.
xia @x_1a_
Reported 2020-09-21 18:13:46
@hughesnetstinks @HughesNet @4H hughesnet should be shut down but the government protects scam isp i think, so oh well
AskHughes @AskHughes
Reported 2020-09-21 13:27:14
@hughesnetstinks We cannot hide comments on Twitter. Our response team will only mute or block inappropriate content/users. We did ask you to msg 2 months ago - https://t.co/bw4TWXnL5o. If you would prefer to not send your information, your only other option will be to call our hotline. -Amanda
Robert @AzOtterman
Reported 2020-09-20 22:19:22
@JesseMatchey @jazzmine_reilly I live in a flag area and I use HughesNet. I've never use zoom but I used Google meeting and it worked for that. If you're exceeding your allotted by count Hughes will still work but it slows down to a crawl. You can always pay extra get xtrabytes if you exceed your mo allotment
Bill Humes @BillHumes1
Reported 2020-09-20 09:14:46
US hughesnet https://t.co/l3NGbocBjv Is system down near Spokane Wa.... Mine went out abut 6:00 am
Tracie Marie @TracieMariBella
Reported 2020-09-17 16:00:52
@janie40 @HughesNet Only problem is I think we’re are locked in for 2 years 🙄🙄🙄
Lisa Hackman @Elisa57
Reported 2020-09-17 14:03:06
@HughesNet @AskHughes I have no internet connection in zip 72581. Is this a widespread Hughesnet issue or is this an issue in my home?
O’Golly @Maggie0Meg
Reported 2020-09-17 10:24:53
My kid missed cl*** bc @HughesNet was down again-probably bc wildfire smoke &/or hurricane (not exaggerating). Not affordability issue. Need 2 invest in infrastructure 4 broadband & cell. W/out cell service, can’t use hot spot. @SenatorSeward @repdelgado @NYSEDNews @NYGovCuomo
A. Angeles @a_angeles4
Reported 2020-09-17 00:59:46
@HughesNet is the internet down right now?
Kicking Ass and Taken Names @TN_SillyMan
Reported 2020-09-16 21:01:10
@Mamacita4life When you live in area that you will never, never and I mean never get cable (I've been told that)..you don't have that problem. #Hughesnet
Angela @apletcher812
Reported 2020-09-16 18:34:22
@HughesNet Hoping you can help. Our cabin burnt down in Brush Creek, Ca in the Butte Complex fire. I called to cancel service and the customer service rep even after knowing we lost everything want to charge me early termination few and asked for the equipment back.What can we do https://t.co/Q8M7gx6398
LeSexDansLaCite @LeSexDansLaCite
Reported 2020-09-15 11:32:27
RT @HughesNet: For service updates, outage information and other helpful resources, visit https://t.co/YAHWJtrLZt.
A simple Llama @hughesnetstinks
Reported 2020-09-14 19:36:43
@HughesNet @AskHughes How did you come to the conclusion that you’re #1 satellite internet?
When Starlink launches will you admit to dropping yourself down to #2?
And if not, why would you lie (again)?
DAVE! - New wheelbarrow gettinger! @Pig_then_ghost
Reported 2020-09-14 09:21:52
@HughesNet Hi, I just had your service installed last Thursday and it barely works, if at all. Is this considered a clear line of sight, and if not, why didn’t the installer inform me before drilling a dish into my roof? Who do I need to call to fix this? https://t.co/NkwY9cTCNi
Daniel Brophy @dsbrophy
Reported 2020-09-13 14:54:42
@maut1_ I can tell you with years of experience to avoid HughesNet like the plague. I am counting down every minute until Starlink finally arrives 🤞
A simple Llama @hughesnetstinks
Reported 2020-09-12 23:25:19
went through so many loops with @HughesNet To the point of including the FFC and they still refuse to even acknowledge my problem.
If my father has a heart attack and dies because I couldn’t call 911, I’ll be suing @HughesNet for every penny. **** you @HughesNet.
3HUGGER @BrendaBowles34
Reported 2020-09-11 09:14:09
@Teslarati I just want reliable enough internet to watch an 11 second video on YouTube without wasting 10 minutes waiting for it to play and paying $147 a month for the HughesNet scam. The promise of rural connectivity has been broken over and over again. I’m beyond ready for Starlink.
Kenna🌻 @McKennam58
Reported 2020-09-09 08:14:07
I truly haaaaaate HughesNet so much. Just got out WiFi fixed after 4 months of trying to get someone to come out & fix it...it’s not working again, because it’s ****ing raining.🙄🤬😤
N.H. @acatrdcl
Reported 2020-09-08 15:05:42
@AskHughes I have been trying to get Hughesnet to fix an issue. In the phone for an hour and I was transferred to a 3rd party pay for service company. This problem exists with hughesnet servers. I'm unable to access email account.
Heritage Home Ec @HippyandRedneck
Reported 2020-09-08 09:14:57
@realDonaldTrump Shut down the lying horrible business of #hughesnet
AskHughes @AskHughes
Reported 2020-09-08 09:11:35
@RyanVilches1 We believe we can resolve your HughesNet issue but you haven't responded to our request for contact information. It can be provided privately for your protection. Without your follow up we cannot help you. -Jay
John A Gunnels @jagunnels
Reported 2020-09-05 09:04:14
@LegislatorGashi @AlticeUSA @optimum @westchester Repaired at 5:30 pm. The crews did their best to fix this, but w/ all of the outages and the automated service (think Kafka's "The Castle"), I'm glad I have friends w/ Verizon (not available to me, so I will have to spring for Hughesnet or Viasat w/ my "500 Mbps" Optimum plan).
Cole Raines @role_caines51
Reported 2020-09-04 19:25:07
@HughesNet y’all really wanna give me the run around on proving my internet doesn’t work but y’all don’t have a problem wanting to charge me $400 to cancel y’all’s service. SMH y’all sorry Foreal
meg ✨ || BLM @agentstarmora
Reported 2020-09-04 19:14:05
@HughesNet @4H fix your service you idiots, how bad it is currently is gonna be the reason why i drop out of college
Matt Montague @MattMontague4
Reported 2020-09-04 17:51:52
@Besaba27 @breakonthru234 @Brandon55821992 I can’t get it to play. Hughesnet satellite internet sucks. I got me a lightning fast speed. Up to....you sitting down? 25Mbps https://t.co/4HE3e1x7eM
melody-mcgowan @melody_mcgowan
Reported 2020-09-04 09:01:10
@WideAwa44074710 hughesnet always sux. service went down for 48 hours for some ***uely unexplained reason about their NY office.
but that was earlier this week
FlightTime-Dirk Caledon @DirkCaledon
Reported 2020-09-03 17:44:45
@NojoNinja @BrianKirk014 @SteamedRevenge @SpaceX Viasat user here. We get 30 down and 10 up. Latency of between 30-100ms. Hughesnet on the other hand has horrible latency.
They'll need to boost those numbers to get people to jump ship.
NojoNinja @NojoNinja
Reported 2020-09-03 13:01:53
@BrianKirk014 @SteamedRevenge @SpaceX Hughesnet and viasats latency is not 30 - 90. Try 200 - 500 haha. And speeds of 30 mbps down Max and 3 mbps up Max.
Dot Courson @DotCoursonArt
Reported 2020-09-02 19:50:43
@yannbrandt @PresleyPSC @comcast We need broadband. Will take anything we can get but Fiber optic Broadband is the the gold standard. EPAs across America need to be universally accepted providers.... We have Hughesnet at the MAX is 7 mps down and 1. 2 up. Supposedly we should get 25 down. They always overstate.
Gabe45 @PubertSchlarff
Reported 2020-09-01 16:52:05
@hughesnetstinks ... because of so many more people being home during the pandemic, they shouldn't be THAT low. They can run remote diagnostics on your equipment and may be able to figure out what the problem is.
Again, it's just a suggestion, but it might be worth it to try.
lowcountrycalm @lowcountrycalm
Reported 2020-09-01 15:29:47
@SenatorTimScott Nonsense. Talk to Hughesnet and/or Viastat. This is not a Government problem. You are vote pandering.