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(latest update March 24, 2023)
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Midvana @MidvanaGroup
Reported 2023-03-14 11:47:25
@hostgatorindia @HostGator my cloud server is still down. https://t.co/mmSKJmmf8Q
Midvana @MidvanaGroup
Reported 2023-03-14 07:47:46
@hostgatorindia we are facing server down issue in your cloud servers.
Kindly resolve it..
Midvana @MidvanaGroup
Reported 2023-03-14 07:47:46
@hostgatorindia we are facing server down issue in your cloud servers.
Kindly resolve it..
Kareem O’Buckwheat @StevePe96455974
Reported 2023-03-13 16:51:31
Anyone else ever try to get tech support from @HostGator ? Complete and utter nightmare. Can’t talk directly to escalation team and all calls go through a call center. My business has only been down for 7 days but who’s counting? #worstservice #techsupportajoke #nightmare
Pacematic Logistic, LLC @Pacematic3PL
Reported 2023-03-13 14:24:41
@HostGator We have been dealing with your reps by phone to fix our email. We just keep getting a runaround. We are a business. We need our email in good order. Call Mohammed at 206 334-6627
Pacematic Logistic, LLC @Pacematic3PL
Reported 2023-03-13 14:22:54
@HostGator We have been dealing with your reps by phone to fix our email. We just keep getting a runaround. We are a business. We need our email in good order. Call Mohammed at 206 334-6627 #hostgator
Shivam Gupta @shivam2k10
Reported 2023-03-13 06:35:58
No proper support by Hostgator. They have server side issue and said again and again that the problem from the app app side.
https://t.co/LwQkXiQlx5
@HostGator
Shela Glover @ShelaGlover11
Reported 2023-03-12 12:02:23
@justme2utoday @HostGator I rec you give hostinger a hit, I have been with them for time immemorial and yet no issue.
Their customer support service is the best, there's no downtime and also - both seasoned & new site owners find it invaluable
Extra 20% Referral discount →[See Offer link on my Profile]
JustMe @justme2utoday
Reported 2023-03-12 10:36:05
@HostGator No. Fix your **** so I can contact you. I don’t do DMs. I need to contact you as a customer. Fix your chat option ***hats.
HostGator Support @HGSupport
Reported 2023-03-11 20:52:14
@MicahBBurke @HostGator Please reach out to our chat support at https://t.co/1YnRfkrWyE with different browser to avoid cache. They are available 24/7 and ***ist you with your issue.
HostGator Support @HGSupport
Reported 2023-03-10 00:10:08
@Nnix19 @stevebrazill @HostGator @Nnix19 We have not received the DM, please send us DM so that we can look into the issue.
Bluehost @bluehost
Reported 2023-03-09 11:17:20
@PamMktgNut @HostGator ****o Pam, I apologize for any delay. Typical response time for tickets is 24-72 hours on average. They should be reaching out by email with any updates. Is your issue with Bluehost or Hostgator? These are two separate companies with their own systems.
Pam Moore @PamMktgNut
Reported 2023-03-09 11:01:50
@Bluehost @hostgator we have a major urgent issue and your support team is telling us it could take 72 hours - I am on support with them now!
Cosmic-books 🇨🇦 @foerster_bryan
Reported 2023-03-08 11:01:59
I’m about ready to delete my webpage and start from scratch, good grief!
It’s not that complicated, fix your update problems so they actually update!
You’re wasting my time!
Who’s a better alternative than #Wordpress #hostgator #elementor
Cosmic-books 🇨🇦 @foerster_bryan
Reported 2023-03-08 10:57:27
So I have this @wordpressdotcom webpage with @HostGator and all their plug ins will not update. They send me these updates and I have no choice but to update, so why is the fix placed on me?
It’s their plug ins make them work already?
JL Griffin @du_mass92
Reported 2023-03-07 00:11:04
@HostGator so I switched to HG about a year ago and have had nothing but problems. I switched so i would have less to have to fix by myself and yet every time there's a problem i spend more timer arguing with your incompetent support than if i had admin access to fix it myself..
Wordpress Webhosting @WPHostDiscount
Reported 2023-03-06 21:42:28
#Godaddy Servers are Down after Anonymous Hack Attack https://t.co/6IQbbxB7ac #linode #bluehost #hostgator #godaddyhosting #knownhost
Glamour and Grime @glamourandgrime
Reported 2023-03-06 13:30:25
@HostGator What is the point of having web chat if it is as broken as the hosting service that you provide?
Cosmic-books 🇨🇦 @foerster_bryan
Reported 2023-03-05 16:22:16
@wordpressdotcom @WordPress @HostGator Doesn't matter which one I try to backup, as soon as I press a backup, down she goes. I'll try the forum thanks, then it's I guess I hire someone.
WordPress.com @wordpressdotcom
Reported 2023-03-05 12:45:00
@foerster_bryan Apologies; these tweets slipped through the cracks. It looks like your site uses @WordPress with @Hostgator.
You might try to narrow down which plugin/theme is causing maintenance mode to trigger; maybe update one at a time? Get backups first, too.
Brig A. Burton @BrigBurton
Reported 2023-03-04 18:38:15
@HostGator - my websites have been down now for 2 days due to your incompetent tech team messing them up. Still no answers. Sites still down. Unable to get a competent tech on the phone for 2 days! #badbusiness
Midvana @MidvanaGroup
Reported 2023-03-04 03:51:11
Date : 4/March/2023, 2:20 PM (IST)
@hostgatorindia again my sh007 server is down.
JUST COUNT HOSTGATOR HOW MANY TIMES IN A DAY WE ARE SUFFERING FROM SERVER DOWN ISSUE.
#hostgatorindia #hostgator #serverdown https://t.co/1LwTTNTLx4
Midvana @MidvanaGroup
Reported 2023-03-04 02:02:26
Date: 4/March/2023, 12:30 PM (IST)
@hostgatorindia @HostGator Now showing this.
i dont know why your team dont see the issue?
#hostgatorindia #hostgator #serverdown https://t.co/plEjJS92un
Midvana @MidvanaGroup
Reported 2023-03-04 01:58:53
Date : 4/March/2023, 12:27 PM (IST)
@hostgatorindia again my sh007 server is down.
and your team daily said that problem is resolved. but what is this.
#hostgatorindia #hostgator #serverdown https://t.co/eWWxemdDrD
TheDinoIsland @thedinoisland
Reported 2023-03-03 17:29:54
@HostGator "In accordance with our Terms of Service under Section 13 Cancellations and Refunds: https://t.co/zvAaKTX4Hk , we are unable to issue a refund for invoice. The package is no longer eligible for a refund as it has p***ed the due date." I never authorized the phone rep to charge it
Arshit @imArshit
Reported 2023-03-03 14:03:05
@HostGator
Web server is not working. still our most of the sites are down and facing the problems.
your customer care are making people's fool..
Very Bad Experience.
#Hostgator
Night_Watchman @obsver38_1
Reported 2023-03-03 12:55:52
@HostGator When are we going to be able to regain access? It appears your server is down?
Jay Zippo @Beruud
Reported 2023-03-03 11:02:42
Great @HostGator is down. Hopefully for not too long. :(
Corey Brooks “RoofTopPastor” @CoreyBBrooks
Reported 2023-03-02 13:56:25
Unfortunately, the https://t.co/GoQ09XXcvr website and email servers are down due to another @hostgator outage.
Midvana @MidvanaGroup
Reported 2023-03-02 05:44:03
@skystracloud my issue is still same not resolved yet
still we are facing server down issue too many times in a day
@hostgatorindia @HostGator
Cellars Divine @CellarsDivine
Reported 2023-03-02 01:41:04
We apologize our sites our down for last few days.
@hostgatorindia
is still trying to understand why their servers are not working. Once they know, we will know.
Our sincere apologies.
#Website #hosting
MRI Service @mriservice
Reported 2023-03-01 15:26:45
@SoberHam @K3TripleR @HostGator @HGSupport Hard no. BlueHost ****s chunks.
BH simply shut me down since I was building custom ebay pages. They claimed I had priority information. I think they just had issues with too many files in my backups.
Dani.B @TheCozyCoder
Reported 2023-03-01 14:27:23
Which reminds me that my first Tech job I worked at Hostgator as a support person or whatever that title is and how much of my day was just fixing Wordpress sites because broken plugins. 🥴
Sean Smith 🇨🇦 @ve6sar
Reported 2023-03-01 14:25:32
@K3TripleR @HostGator @HGSupport I’ve been using Digital Ocean for 7 years never had an issue.
Steven Rosenberg @passthejoe
Reported 2023-03-01 14:18:58
@K3TripleR @HostGator @HGSupport It's tough because Hostgator makes it easy to do multiple domains. I never had a problem with performance, but like you, my price went up. I moved to https://t.co/6fvD4lqizC, which doesn't offer unlimited domains. It's a really different kind of service. I've been happy so far.
GHY International @GHY_Intl
Reported 2023-03-01 13:15:04
@MidvanaGroup @HostGator We've moved over all sites to @skystracloud - when we became aware of the issue you've identified. We could no longer take the risk. Skystra is exceptional, with state of the art platforms. It was a seamless, easy migration. We highly recommend them.
GHY International @GHY_Intl
Reported 2023-03-01 13:14:23
@MidvanaGroup @HostGator We've moved over all site to @skystracloud - when we became aware of the issue you've identified. Skystra is exceptional, with state of the art platforms. It was a seamless, easy migration. We highly recommend them.
K3RRR @K3TripleR
Reported 2023-03-01 11:50:50
@SoberHam @HostGator @HGSupport Thanks Dave… There are on my shortlist although I've been told they are owned by the same company that operates HostGator which is a huge concern by itself but I'm doing my drill down today to make a final decision in the next couple of hours…Thanks for taking time to respond!
ICO WebTech Pvt. Ltd @ICO_WebTech
Reported 2023-03-01 07:02:10
Since 1 month facing "database connection issue" on our Multidomain Linux Hosting package. Raised tickets every 2 days, without fixing the issue the support team says it's fixed. Still facing issues on all our sites. LatestCase no. 46321645
@HostGator @HGSupport @hostgatorindia https://t.co/VEeuu1FK0L
Kenneth Erwin Engelhardt @OnionfarmsMedia
Reported 2023-02-28 22:34:36
We will make a comeback. The problem we are having seems to be beyond the scope of what HostGator technical support can typically fix. I have connections with Developers who can help me on this.
Liambi Willy @LiambiW
Reported 2023-02-28 11:25:57
@HostGator @HGSupport Hard disk on a shared server is full???? How could this happen ? Please fix, my apps are not working now https://t.co/MVPtmK09C3
Jhon Enrique Bermúdez @jrickybt
Reported 2023-02-28 08:52:41
@HGSupport A week without any response. Move our services to another hosting of refund the money! No more waste of time with you. We experience that issue from October. Move our services now: Support Ticket Hostgator: 46227447.
PIXEL PAPI @LeftistXX
Reported 2023-02-28 08:09:54
@ndirpaya It works for me o, I use it's Master Card for hostgator, Google mail, webflow and even Xbox game p***. I haven't had any issue.
Awad Haj @awad__haj
Reported 2023-02-28 05:10:37
me: not specific, just estimated time.
@HostGator : sorry we can't bcause many departments are involve in the issue.
me: open time? tell me how much i will have to wait, one day, one month, one year?
@HostGator : i understand your concern, but i can not give time.😡
SusannaFreymark @SusannaFreymark
Reported 2023-02-28 01:37:06
@HostGator we have asked, pleaded for you to fix things. We're still waiting. For website https://t.co/Aq2MrCBFkB
HostGator Support @HGSupport
Reported 2023-02-28 00:10:28
@FeoAmante @HostGator @GoDaddy We are sorry to know that. Send us a DM with email address and the details of the issue. We will check on it and try ***ist you further.
Feo Amante 🇺🇦 @FeoAmante
Reported 2023-02-27 23:51:16
@HostGator isn't down as often as @GoDaddy and they don't nickel & dime you away like GoDaddy, but damn, their awful tech @HGSupport is just garbage.
My email isn't working.
After 2.5 hrs TS:
"Can you try a different Internet?"
A Different Internet?!?
I'm on the wrong Internet? https://t.co/7VASmNFqq3
Umesh @mailumeshg
Reported 2023-02-27 08:48:20
@hostgatorindia Site is down since morning and no one cares to restore it. support says server issue. pathetic service. site getting hacked several times.
HostGator India @hostgatorindia
Reported 2023-02-27 08:24:51
@TheMorphiaas @HostGator Can you please DM us the case ID for this issue? We'll surely check with our team.
HostGator India @hostgatorindia
Reported 2023-02-27 08:24:22
@TheMorphiaas @HostGator Can you please DM us the case ID for this issue? We'll check with our team.
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