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(latest update January 26, 2021)
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Matt Jenks @mejenks
Reported 2021-01-26 18:31:01
I’ll say this about @****oFresh ...They have spectacular customer service!!! Twice in 6 months I’ve had an issue. Both times were handled fast, easy and above expectations. Thank you!
veryDave @veryDaveTTV
Reported 2021-01-26 17:52:37
@BundesGehirn @****oFreshUK They’re hand-me-down seconds and Portmeirion dishes gifted to my wife and I by my mum when we moved down to London, if you’re interested! I recommend looking up seconds (flawed/imperfect ones they sell at a knock down price but they’re perfectly fine!) if you’re after some
RI Tampa Bay @RITampaBay
Reported 2021-01-26 17:00:37
The Buccaneers are #SuperBowl bound. This week on In The Trenches, former Bucs offensive lineman @IanBeckles breaks down the team's victory over #GoPackGo, gives you a great offer from @****oFresh, and so much more! #NFL
🏈 https://t.co/5zqSJvND7A 🏈 https://t.co/pObp9TgH3d
Stephanie Latham @stephanielatham
Reported 2021-01-26 16:41:16
@i_am_wez @goustocooking @MarcusRashford Literally had the same issue for 3 boxes now so moved to @****oFreshUK 😏
RadioInfluence.com @RadioInfluence
Reported 2021-01-26 13:30:25
The Buccaneers are #SuperBowl bound. This week on In The Trenches, former Bucs offensive lineman @IanBeckles breaks down the team's victory over #GoPackGo, gives you a great offer from @****oFresh, and so much more! #NFL
🏈 https://t.co/ctIANpzQ7J 🏈 https://t.co/3MXnzdFrm1
Izzie @izziehamilton9
Reported 2021-01-26 12:24:37
@****oFreshUK Why am I sending u a dm I said everything that needs said now fix it so sk glens people can get boxes aswell , do u know how many single people would jump at this cos we busy and dnt wanna go shopping in the middle of a pandemic
ÍY SȻÁĆEL Rachel @Si_Si_Gwa_d
Reported 2021-01-26 01:25:58
Broke down and ordered from @****oFreshCA for next week. We’ll see if the quality is worth it - menu had lots of pasta & potatoes, and only one lower-carb option. And of course 2 of the meals I ordered had at least a $4 surcharge. Hoping I change my mind. #LowExpectations
veryDave @veryDaveTTV
Reported 2021-01-25 21:54:37
@SchiyoTV @****oFreshUK Thank you! Once apocalypse is over if you two get a train down here for sight seeing london or whatever, Chika and I will cook for you!
David Penzer @davidpenzer
Reported 2021-01-25 21:31:46
Great @PenzerRingside Podcast this week w/ @TheMattCardona, a great hour+ chat! Sneak Peak below on why he blames himself for his push stalling at the height of his popularity. Support this podcast and get amazing food for FREE. Go to @****oFresh & use the promo code RINGSIDE10!
RadioInfluence.com @RadioInfluence
Reported 2021-01-25 20:45:20
Today on an all new episode of the Sitting Ringside #Podcast, @davidpenzer sits down with @TheMattCardona to discuss his time in the #WWE, working in #AEW & #ImpactWrestling, his future, and more. PLUS, David has a great offer from @****oFresh!
🔊 https://t.co/c1OABGfgvH 🔊 https://t.co/cJBnQvIAiC
Jamey Heñslee @jhhenslee
Reported 2021-01-25 19:49:04
@****oFresh @FedEx @UPS @Jamey So @****oFresh after the 5th “logistical” issue with @FedEx wants credit me $15 & my package from Sunday arriver tomorrow!! So those meat items & refrigerated items are gonna be tasty!! 🙄
kath 🦋🌻🧚🏻♀️☯️ @ktgrrl7
Reported 2021-01-25 19:09:54
.@****oFresh Absolutely terrible experience with customer service just now, please let me know if there is anyone who can help me with an issue pertaining to my latest order.
RadioInfluence.com @RadioInfluence
Reported 2021-01-25 18:45:09
The Buccaneers are #SuperBowl bound. Today on In The Trenches, former Bucs offensive lineman @IanBeckles breaks down the team's victory over #GoPackGo and how the improbable victory came to be plus he gives you a great offer from @****oFresh! #NFL
🏈 https://t.co/6GusPrWvEg 🏈 https://t.co/MwPZIN70u5
RI Tampa Bay @RITampaBay
Reported 2021-01-25 18:00:22
The Buccaneers are #SuperBowl bound. Today on In The Trenches, former Bucs offensive lineman @IanBeckles breaks down the team's victory over #GoPackGo and how the improbable victory came to be plus he gives you a great offer from @****oFresh! #NFL
🏈 https://t.co/5zqSJvND7A 🏈 https://t.co/Sx5DcFoyby
James Hopkins @JamesAHopkins
Reported 2021-01-25 17:08:50
From great customer service with one organisation to awful with another. @****oFreshUK failing to deal my issue or even read my email to them.
Shina @shinaa_k
Reported 2021-01-25 17:03:46
@xclaudius Shoutout to Companies like @****oFresh that take care of this problem
legallyplucky @legallyplucky
Reported 2021-01-25 14:22:29
@****oFresh I’ve literally tried to fix this since 7:30 am and it’s 2:20pm so the answer is please go away. It is possible that you’re just not good at customer service. Maybe you should figure that out. You can no longer help me because I no longer wish to receive your help.
Kyle Lawrence @metallikyle
Reported 2021-01-25 13:42:18
@S******Magruder We've tried both ****oFresh and EveryPlate. Both are great. It really comes down to...
1) Menu selection
2) How many people are you feeding?
3) Budget
NOTE: Quoted prep times are bull**** unless you are a trained chef and know how to quickly slice and dice all manner of produce.
Katie Roat @katieroat22
Reported 2021-01-25 12:51:15
@****oFreshUK hi we got our box yesterday gone to cook a meal tonight and we have mouldy green beans again as well as an onion that’s past it best. This is the 3rd or 4th time we’ve had an issue! shame as we really enjoy the meals but for £42 a week we may have to rethink it 🤷🏼♀️
Ashleigh Gardner @AshGardner1
Reported 2021-01-25 12:23:50
@****oFreshUK not so fresh...second box, second issue. These look real fresh and edible...looks like no Beef noodles with green beans and pepper for us as even the pepper has a mould spot. That’s one meal for the bin then. https://t.co/MJR6he5jjR
Billy James Cobb @BillyJamesCobb
Reported 2021-01-25 10:41:34
@****oFreshUK Sent you a email but still had no response to this issue
Corinne McKinnon @CorinneMckinnon
Reported 2021-01-25 09:57:55
@_laurarosecoker @****oFreshUK @****oFreshUK Hi, I’m having the same issue and not even trying to include a discount code. Any ***istance you can give?
Rhys Hinsley @Rhyshinsleyblah
Reported 2021-01-25 09:17:59
@****oFreshUK hi I’m having some issue with tracking at the moment, I’ve just sent a dm would you be able to help?
Mike Saunders @kernel_saunders
Reported 2021-01-24 18:54:27
@****oFreshCA I made some great lamb tacos tonight. Only issue was that the package of tortillas was short so someone in my family didn't get enough.
William Gaspari @willgaspari
Reported 2021-01-24 15:33:32
@****oFreshCA Hi. So the issue is with my onion (philly cheesesteak bowl). It’s clearly spoiled. The Roma tomato with my turkey burger isn’t ripe, but I can work with that. The onion shouldn’t have made it into the bag. Email is WillGaspari@gmail.com, cell is 289 321 7965. Postal code L4E2T6 https://t.co/Mv8CmOm0J2
Rahul Sharodi @RSharodi
Reported 2021-01-24 15:31:53
@GrouponHelpUS I have a Groupon code for @****oFresh that isn't working - I'm receiving an error message that the code has expired, but the terms of the Groupon say it does not expire until January 31, 2021. Please take a look and fix the code! DM me and I can share a screenshot
Rosa @RosaJane25
Reported 2021-01-24 15:01:12
@ChezSpecter @****oFreshUK @goustocooking It is frustrating - I emailed @****oFreshUK about this exact problem. I just freeze the spare portion to have the following week which is a good solution but not perfect as some meals aren't as great from frozen
Rose Stokes @RoseStokes
Reported 2021-01-24 14:16:42
@ChezSpecter @****oFreshUK @goustocooking Deffo have had this issue but I just make two portions and eat over two days. I’m actually quite lazy so it works for me!
⭐️ Sian Williams ⭐️ @SianW86
Reported 2021-01-24 13:27:39
@saucy_mahi @****oFreshUK Spaghetti bolognese! It goes down well with all the family and I think a dash of @saucy_mahi would go wonderfully in bolognese sauce! 🙌🏻 https://t.co/iJ7c5EEDal
MuirDragonne 🏳️🌈 @MuirDragonne
Reported 2021-01-24 13:08:50
Which one of the following should I fix first from my @****oFreshUK box?
1. Spinach and Chickpea Moroccan Style Stew
with Feta and Couscous
2. Roasted Pepper and Mushroom Linguine
with Walnuts and Chives
3. Veggie Shepherd's Pie
with Chestnut Mushrooms and Cheesy Mash
S t e p h @fisher_steph
Reported 2021-01-24 12:57:48
Moved from @****oFreshUK to @goustocooking due to lots of missing ingredients & same issue with @goustocooking & missing items & bag had split going every where. Any recommendations where to try next? https://t.co/Y2dTbphq6B
Laura Hartley @LauraHartley03
Reported 2021-01-24 10:37:54
@ChezSpecter @****oFreshUK @4pmWineTimeBaby No worries! Im so glad it isn’t just me. I was genuinely gutted as I think it would really help cut down on waste. There are some things in the supermarket you just can’t buy individually 🙈
Sam Espensen 💙 @SamEspensen
Reported 2021-01-24 10:30:08
@ChezSpecter @****oFreshUK @goustocooking Yes! I have the same issue.
Laura Hartley @LauraHartley03
Reported 2021-01-24 10:29:44
I have this exact problem!! Wanted to go with @****oFreshUK with the @4pmWineTimeBaby code but all of it seems to be for two or more people🥺
TJ @holt0121
Reported 2021-01-24 09:21:03
@****oFreshUK been trying to use your app to report an issue but unable to get it to work. Could you possibly DM me please.
Danny McKeown-Henshall @Dannymaddog
Reported 2021-01-24 08:26:30
@HarunTulunay @****oFreshUK Why not just tell them and let them resolve the issue like any other company rather than ***uming the worst? Pretty sure the food is packed by hand - mistakes happen sadly, I’m sure we have all gone good shopping and forgotten to pick something up that we intended...
IamIan @Mr_Doops
Reported 2021-01-24 07:46:29
Sorry to bother you @****oFreshUK but we've had a delivery today with an issue, can we DM please rather than splash it all over twitter? Thanks, Ian.
uncle frank this is NO LONGER A JOKE 💙 @alprazosam18
Reported 2021-01-23 18:40:37
@RxFiller63 @****oFresh There’s a fat cap on it that your render down and the skin gets really crispy. It’s like bacon from duck
Mylie @myles_sjor
Reported 2021-01-23 17:56:44
Second week in a row our @****oFreshAU delivery meat has arrived thawed and not frozen! You want to give people darn food poisoning! Jesus #foodpoisoning fix yourselfs
Sharon Salamone Goldsmith @Sharonien8
Reported 2021-01-23 17:50:26
@****oFresh @MarleyS**** Highest quality ingredients, easy delicious recipes , never an issue and customer appreciation @MarleyS**** THIS is what customer service looks like!
Mrs Cadman @Y6Mrs
Reported 2021-01-23 12:32:11
@****oFreshUK Hi I’ve read why on your website. Didn’t really have a problem with heavy items and our main motivation is connivence which has been taken down quite a step. My question is, is this how it will be for every box once it has changed?
Andy Smith @Andyjcsmith
Reported 2021-01-23 10:04:59
@****oFreshUK
Love the service, but not a fan of the new box. Wish we could stick to a meal per bag. Was way more convenient and never had a problem with tins etc damaging other food.
ThatRandomGeekyGuy @Ryan_TRGG
Reported 2021-01-23 06:50:17
.@****oFreshUK @dpd_support We Love #****oFresh! Great fresh food and amazing recipes ❤️ but the awful #DPDUK delivery it is crap! ****oFresh is it time to change delivery company? Threw it down and didn’t even knock the door 😡 https://t.co/ojwGJhjkoX
Alice @alicehoyy
Reported 2021-01-23 06:20:54
@MiaCraciunescu @****oFreshUK I had the exact same problem!!!!!
Sacha @Sacha86086480
Reported 2021-01-23 05:03:34
@****oFreshUK can someone please resolve this ridiculous issue. Paid for your services all set up then right at the end tells me can only deliver on a Thursday Friday ?? No good for me rang and was told in my area only available those days yet you deliver to my neighbour Monday?
Samantha Reinert ☕️ @coffeetan
Reported 2021-01-22 23:05:48
In the last few years I’ve come to really enjoy cooking. When I’m sad or otherwise down, it’s super cathartic to prepare a meal.
Anyway, I made bruschetta zucchini boats with mozzarella and couscous from ****oFresh for dinner tonight. ☺️ https://t.co/liBNTHzY7f
Steph 🇯🇲🎀✨ @Leopardprintsxx
Reported 2021-01-22 21:05:00
@saucy_mahi @****oFreshUK Jerk chicken, rice and peas with steam vegetables. A recipe which was p***ed down through the generations from Grandma to my mum then to me. Reminds me of home and Sunday lunch with Grandma when she was with us 🙏🏿🤍
hearty. @NicoSoup
Reported 2021-01-22 20:35:26
I’m down to use older produce in order to reduce food waste, but moldy vegetables are where I draw the line @****oFresh 😩
I got my box on Monday https://t.co/73yBIGqg6d
tày @tinnkky
Reported 2021-01-22 18:05:28
My ****ofresh order came with ramen this week so it’s def about to go down
Freddy Smart @FreddySmart2
Reported 2021-01-22 15:23:44
@2AngryGamers @****oFreshUK Use Gousto instead I haven’t ever had a problem with them