☘️🏴Brian Magee 🇨🇦 @1BrianMagee
Reported 2021-01-21 16:50:46
GroceryGateway SocMed comes through for the win. Tech glitch happened and THEY called me to fix....while I was still listening to the..hold soundtrack....
Worked out. TY
Chris Cressman @Ccressman87
Reported 2021-01-11 10:34:46
@elliesoulspine @TheTorontoSun Really? I've used everything from Grocery Gateway to Instacart (99% because I'm lazy, the grocery stores in Toronto haven't had any line ups) and have, knock on wood, not had a problem. Surprised they have line ups in London, aside from maybe a Friday at 4 or 5pm.
Reported 2021-01-06 11:28:31
@GroceryGateway hey guys I usually send a msg on FB when there’s an issue with my order but I am unable to. I don’t have time to wait on the phone right now. Can someone DM me please
Alix Rankin Taggart @alixtag
Reported 2021-01-05 11:43:40
Since COVID19 in trying to stay home a lot of us are using delivery systems ~ are companies putting impossible delivery promises on their drivers or are the drivers getting too reckless? Please slow down & observe speed limits @grocerygateway @canadapost #residentialstreets
Reported 2021-01-03 11:17:18
@thebigguy86 @CP24 I live in Toronto, and have been following the rules only going out for essential reasons, groceries every 2 weeks usually ordering them through grocery gateway/instacart. A full lock down of Toronto/Peel would be interesting to see them try to enforce.
Reported 2020-12-30 09:43:18
@carolzara @GroceryGateway No problem Carol, Happy New Year!
Reported 2020-12-12 08:27:12
@JLK8277 Yes. Great service ,they will communicate with you as they pick your order. Only issue I have is the fees . Fees are a percentage of your total order plus tip. I signed up to longs Grocery Gateway for free delivery for 12months at a fee of $140.00. All in all both are great$
James Andrew Smith @onnimikki
Reported 2020-11-30 18:32:03
@GroceryGateway @AnnCavoukian @LongosMarkets I'll look into it and see if I can isolate the issue.
Gordo Elect @Mahil100
Reported 2020-11-24 20:22:39
@GroceryGateway This is an embarr***ing response. My card works perfectly on the Loblaw's site. The problem is not how I'm entering the info. Your site is broken. Fix it. Usability is garbage too; hire someone to fix it. You should be embarr***ed. https://t.co/3o1fEF2xrt
Gordo Elect @Mahil100
Reported 2020-11-21 11:59:28
@GroceryGateway LOL, just signed up at Loblaws, card works perfect. Fix your site, maybe I'll come back one day. https://t.co/Y5XcJTdSt9
Shannon Stephaniuk @glossyinc
Reported 2020-11-19 11:46:26
Hey @MetroOntario you are my go-to grocery store, in person pre-pandemic & now online & delivery, but I have had major supply issues lately. Items are always out of stock at Metro, but I'm able to get them via Grocery Gateway or Instacart. Hoping you are taking steps to fix this.
Reported 2020-11-16 20:16:43
@GroceryGateway @bitsbytesnibbs This is not correct. The driver asked me to come down for my order. He said this was company policy. This was today, November 16.
Reported 2020-11-11 09:15:51
@FreeBaleja @GroceryGateway ****o Mariama, we're very sorry about this, our phone lines were down yesterday due to technical issues. If there is anything we're able to ***ist you with, please send us a DM, we're very sorry for the inconvenience caused yesterday because of out phone lines being down.
Ciel Spzmode @CielOnTap
Reported 2020-10-03 12:26:29
@LongosMarkets @GroceryGateway I did mean that Longo's Festive Turkey Pie -the one that is like turkey dinner but in pie form. Guess I have to see if the item is in the Longo's Kitchen at #Ancaster store because the Fall 2020 issue of Longo's Experience magazine shows it. Just thought item could be ordered.
Odd House Games @OddHouseGames
Reported 2020-10-03 07:08:14
@GroceryGateway This search result gave me the giggles, I’m intrigued! 😆
Also the search bar is unusable when ‘zoomed’ accessibility feature turned on, may need to drop it down to its own line. #UX #Accessibility https://t.co/JtdLaUPypO
Iain Grant @ijg
Reported 2020-09-28 19:04:34
Hey @WalmartCanada Is there any language I can use to stop your grocery delivery from not piling bags 12 deep in front of the door then running away? Delivery inst. are useless. Your cust. Svc don’t follow up. Not an issue with grocery gateway. You have better selection but....