Is Grande Communications down right now?
(latest update October 03, 2022)
Grande Communications is an American telecommunications company, based in San Marcos, Texas, that uses a fiber optic and cable network to offer broadband services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Grande Communications Problem Reports
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Grande Communications Latest Reports
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Lethal Injection @JrShines
Reported 2022-10-02 20:45:57
@grandecom Is the internet down in the flower mound area?
Kimberly Zeller @KZeller36
Reported 2022-09-30 09:27:40
@grandecom I'm back up but no email, no call, nothing. Just like the outage, poor communication. No need to feel any kind of responsibility to customers.
Brian Guettler @guettler_brian
Reported 2022-09-30 08:10:04
@grandecom Hi, having an issue with the internet. I live in the 78410 zip code and haven't had connection for going on 2 days now. I have tried cycling the modem and eero and still nothing. Not seeing my wifi network.
Andrew Daehne @AndrewDaehne
Reported 2022-09-29 22:53:07
@grandecom ****llo? How about an actual resolution to this outage?
Justin May @JustinM08759116
Reported 2022-09-29 21:59:49
@grandecom More than likely it was a negotiation issue with Grande and Grande cut Astound off due to non-payment. You take away the ability to get answers when you have something to hide, hence why nobody is able to speak to an agent.
Justin May @JustinM08759116
Reported 2022-09-29 21:58:36
@grandecom More than likely it was a negotiation issue with Grande and Grande cut Astound off due to non-payment. You take away the ability to get answers when you have something to hide, hence why nobody is able to speak to an agent.
Justin May @JustinM08759116
Reported 2022-09-29 21:58:26
@grandecom I've had trucks rip down entire aerial lines and take out from Houston to Huntsville and we were back up and running less than 12 hrs later. We had dozens of trucks and crews running. Has anyone seen any trucks?
Justin May @JustinM08759116
Reported 2022-09-29 21:57:50
@HugghoU @grandecom More than likely it was a negotiation issue with Grande and Grande cut Astound off due to non-payment. You take away the ability to get answers when you have something to hide, hence why nobody is able to speak to an agent.
Justin May @JustinM08759116
Reported 2022-09-29 21:57:20
@HugghoU @grandecom I've had trucks rip down entire aerial lines and take out from Houston to Huntsville and we were back up and running less than 12 hrs later. We had dozens of trucks and crews running. Has anyone seen any trucks?
Justin May @JustinM08759116
Reported 2022-09-29 21:55:51
@Elizabe64331923 @grandecom I've had trucks rip down entire aerial lines and take out from Houston to Huntsville and we were back up and running less than 12 hrs later. We had dozens of trucks and crews running. Has anyone seen any trucks?
Justin May @JustinM08759116
Reported 2022-09-29 21:55:38
@Elizabe64331923 @grandecom More than likely it was a negotiation issue with Grande and Grande cut Astound off due to non-payment. You take away the ability to get answers when you have something to hide, hence why nobody is able to speak to an agent.
Justin May @JustinM08759116
Reported 2022-09-29 21:37:26
@hlebron @grandecom I've had trucks rip down entire aerial lines and take out from Houston to Huntsville and we were back up and running less than 12 hrs later. We had dozens of trucks and crews running. Has anyone seen any trucks?
Justin May @JustinM08759116
Reported 2022-09-29 21:37:05
@hlebron @grandecom More than likely it was a negotiation issue with Grande and Grande cut Astound off due to non-payment. You take away the ability to get answers when you have something to hide, hence why nobody is able to speak to an agent.
Justin May @JustinM08759116
Reported 2022-09-29 21:32:36
@kimberlytovar11 @MvgrecioM @grandecom I've had trucks rip down entire aerial lines and take out from Houston to Huntsville and we were back up and running less than 12 hrs later. We had dozens of trucks and crews running. Has anyone seen any trucks?
Hector Lebron @hlebron
Reported 2022-09-29 21:28:38
@shiburnart @grandecom Between this and the rate hikes, I am still going to be looking for a new ISP. The communication for such a large outage has been TERRIBLEโฆ
Justin May @JustinM08759116
Reported 2022-09-29 21:25:51
@iamjoshzodiac @grandecom I've had trucks rip down entire aerial lines and take out from Houston to Huntsville and we were back up and running less than 12 hrs later. We had dozens of trucks and crews running. Has anyone seen any trucks?
Hector Lebron @hlebron
Reported 2022-09-29 21:25:41
@shiburnart @grandecom I p***ed by the damage. Look like the line is being spliced together in two places. Depending on the number of fibers this could be VERY time consuming. This part of fiber repair is really down to 1-2 person per end of spicing so I understand the delay.
๐งบ @Daddydane69
Reported 2022-09-29 21:24:26
@grandecom Donโt worry guys, according to the automated message we only have 3 hours and 35 more minutes of an outage. Count your days @grandecom
Kimberly Zeller @KZeller36
Reported 2022-09-29 20:51:49
@grandecom No update, same message over and over. Perhaps @kiii3news can tell us what's happening and how long it'll be down.
Shiburnart @shiburnart
Reported 2022-09-29 20:30:43
@grandecom Negligence! The issue is not being fixed!! Apparently wires were cut on Yorktown/Everhart and that area is not being worked on! Get ready for the lawsuits especially from those who use your service for work. Your lies and lack of transparency needs to be exposed!!!
Christopher Fanning @iamjoshzodiac
Reported 2022-09-29 20:16:02
@grandecom There should be more than one crew working to fix the issue. Can see them on Saratoga and itโs the only one you see. Should be multiple crews out there fixing this, or you just donโt care about your customers. #grandesux
Kimberly Tovar @kimberlytovar11
Reported 2022-09-29 19:54:54
@MvgrecioM @grandecom Just this tweet! They wonโt even let you talk to a representative when thereโs an outage.
Shiburnart @shiburnart
Reported 2022-09-29 18:06:50
@grandecom Some of us work online... If you can't fix the issue then just say so! Instead of telling us the real ETA in fear we will go somewhere else. It's your lack of respect for customers that will make me look for Another provider. We need transparency!!!
ALIEN STRAND @donledz1
Reported 2022-09-29 16:46:28
@grandecom We have home businesses and have been down 24 hours. Itโs very upsetting.. we call but no answers ๐ก
Kimberly Zeller @KZeller36
Reported 2022-09-29 15:34:07
@grandecom I will give you this. This is an Astounding outage! An update or ETA would be good. Like 24 more hrs or do we need to look at options longterm?
Kimberly Tovar @kimberlytovar11
Reported 2022-09-29 15:06:13
@grandecom Finally I get an answer. You know how frustrating your automated system is and the fact that you cannot speak to a representative at ALL when thereโs an outage.
Kimberly Zeller @KZeller36
Reported 2022-09-29 14:21:53
@thebobanthony @grandecom Hi Bobby. I can save you the time....
Sorry there have been issues with your service! The outage is still ongoing. There have been no specific details provided. We understand your frustration. โ Nicole
Kimberly Zeller @KZeller36
Reported 2022-09-29 14:19:55
@grandecom I agree we aren't getting any ETAs or credible answers. They want you to DM and then I'm sure the standard msg applies. Calling says 12 AM but that's changed multiple times. Those of us who work from home need to plan. Do they have parts to fix? Running a new line would be easier
Huggho Uribe @HugghoU
Reported 2022-09-29 14:18:05
@grandecom Florida already restored energy after a category 4 storm and @grandecom techs can't fix a damage caused by a car accident.
Josh C. @JoshC3352
Reported 2022-09-29 14:12:22
@grandecom Whatโs to discuss? You are or, should be, very aware of who has been without service and for how long. The question is does Astound plan to offer a credit for your customers that have been experiencing an outage over 24hrs.
Josh C. @JoshC3352
Reported 2022-09-29 14:02:01
@grandecom Iโm ***uming those that have been out for over 24hrs will see a credit on their upcoming bill for Astoundsโ inability to solve the issue in what anyone would consider a timely manner?
Marvin Figueroa @MarvinF61782013
Reported 2022-09-29 14:00:21
@grandecom I do not know where this vehicle accident excuse came from. But Grande technicians are telling me there was no such incident. The lines just went down.
๐ฒ๐๐๐๐๐๐ ๐พ @markischarles
Reported 2022-09-29 13:23:39
@grandecom It was a question to a general problem yโall are having in corpus with the outage. You donโt need my address for this particular situation, just a small update would be nice.
๐ฒ๐๐๐๐๐๐ ๐พ @markischarles
Reported 2022-09-29 13:22:22
@grandecom It was a question to a general problem yโall are having. You donโt need my address.
Mark Moran @fanofthehorns
Reported 2022-09-29 12:19:31
@grandecom I'm astounded to see how one car can take down half of Corpus Christi.
Cari @lucioustxgal
Reported 2022-09-29 09:57:23
@grandecom Nope. Y'all already posted that the problem is being worked on but there is no ETA.
Stephanie @Account_Burner9
Reported 2022-09-29 09:44:20
@grandecom I am expecting a credit for all the hours internet has been down. This is a problem. How is there no ETA of restoration at this point?
Cari @lucioustxgal
Reported 2022-09-29 09:31:00
@grandecom 17 hours and still down. Can we have an updated time line on when it will be fixed??
Mays Publishing @WilliamMays21
Reported 2022-09-29 09:29:22
@grandecom @markischarles What's up withe the outage?
๐ฒ๐๐๐๐๐๐ ๐พ @markischarles
Reported 2022-09-29 09:17:14
@grandecom Any update on the corpus outage? Itโs been 16 hours and my job is internet based
Phelps @JustCallMePhelp
Reported 2022-09-29 09:11:48
@grandecom So what's going on? Internet has been down in my area since yesterday.
Hector Lebron @hlebron
Reported 2022-09-29 09:11:34
@grandecom The length of this outage is getting ridiculous. Will you be issuing credit for the time that we have been paying for but not receiving service.
Leo4557 @SteveO7206
Reported 2022-09-29 08:46:39
@agar7 @grandecom Corpus is still down
Timmy @MycoMagic
Reported 2022-09-29 08:41:20
@grandecom My service has been down since 3pm 09/28/22 CST. First ETA was 8 pm but service is still down. I wonder how your commercial clients are feeling and/or what is the priority of restoration of service? ๐ค
โAdelโ @agar7
Reported 2022-09-29 08:40:46
@grandecom Corpus still down? Or is it just me now?
Caleb Lopshire @iamzim37CLL
Reported 2022-09-29 07:56:50
@grandecom Any kind of updates? This outage is costing me work.
Tammy Gathright @TammyGathright
Reported 2022-09-29 06:09:39
@grandecom Seriosly!? 'That's it folks'? Our cable, internet and most importantly safety systems are all down and y'all are like 'catch us later'. What incredibly bad commitment to your customers.
๐ฃ๐๐ช ๐ค๐๐๐๐ค๐ฅ๐๐๐ @reysebastian
Reported 2022-09-29 06:00:24
@grandecom How much longer? Service is still down.
Xyrrus @TheGreatXyrrus
Reported 2022-09-29 05:04:28
@grandecom Sooooooo anyone gonna fix this internet issue or do we just not feel like doing our jobs?
Greg @Tombraider47042
Reported 2022-09-29 02:22:58
@grandecom You're internet has been down in corpus since 3pm and you're signing out like peace out losers
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