Is Grande Communications down right now?

(latest update October 25, 2020)

Grande Communications is an American telecommunications company, based in San Marcos, Texas, that uses a fiber optic and cable network to offer broadband services. Is it up or down? Is it down for me? Check the status or Report your issues below!

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Grande Communications Problem Reports

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Grande Communications Latest Reports

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zachary collier @zacharycollie11

Reported 2020-10-23 11:32:27

@grandecom Is there an internet outage in Waco?

Alexander Isett @8889Hawkins

Reported 2020-10-20 19:36:18

@grandecom Yeah, that’s not answering any questions. When will you have it up and running? Why is it down?

Paul D. Ahkolik @w5pda

Reported 2020-10-20 16:53:01

@grandecom Outage in 78418? Waldron/Lakeside area.

Dan @dmReverseTurtle

Reported 2020-10-19 11:14:20

@grandecom Outage in Corinth?

Madison @madisonrmathew

Reported 2020-10-14 09:45:11

@ChurchesvsKFC @grandecom I had the same issue with Grande. They said I was using the wrong connection, do you have a 5G version of the same network? They made me connect to that one and it’s somewhat better

badgunpla 💖💛💙 @badgunpla

Reported 2020-10-13 19:26:32

Streaming tomorrow is still up in the air. @grandecom has sent out two techs to fix our internet, which is apparently fine because https://t.co/cJnoYMPFOE says it is. Like, I really like you guys, but speedtest means nothing when it comes to streaming.

nate brewster @natebrewster1

Reported 2020-10-10 02:29:20

@grandecom is there an issue with internet service in Robinson? I just lost connection and can’t get it back.

Texas @charlesholcomb

Reported 2020-10-09 04:06:34

@grandecom please stop sending me emails about someone else's account . My email is charles.holcomb@gmail.com I am not a customer. Please fix this. Thanks Charles Holcomb 214-642-4544

Brian Rose @BrianRo08441755

Reported 2020-10-07 17:19:14

@grandecom Nicole, I did last night. I'll get the same answer as laat not and just a few minutes ago. There's an outage and nobody knows when it will be repaired.

Jeff Lewis @jdlewis0610

Reported 2020-10-05 17:43:18

@grandecom seriously? What is going on? The internet went down again. We have seen more outages over the course of 3 months than I have ever seen. It is beyond ridiculous! We work from home and we CANNOT have this happening. Zip 76707

spookye @carlyeEliz

Reported 2020-10-05 17:26:13

@MrKbal @grandecom @OptimizePrime80 Agreed. Same problem here.

Sam B. @MrKbal

Reported 2020-10-05 17:23:15

@grandecom outage in Waco. It’s been 30 minutes. Not the modem.

Sam B. @MrKbal

Reported 2020-10-05 17:22:15

@grandecom @OptimizePrime80 I also have an outage since 3:50pm. Though it was my modem but it’s not. Everyone is having the same problem.

OptimizePrime @OptimizePrime80

Reported 2020-10-05 17:04:53

@grandecom outage in Waco. Sucks when you work online.

Stephen Bryan @StephenPBryan20

Reported 2020-10-01 16:13:07

@grandecom is south Waco experiencing a outage? My internet is down and modem is just blinking

Traci Laird @LairdTraci

Reported 2020-10-01 14:50:54

@grandecom How do we report an outage?

Jennifer Keckonen @LadyDeath1919

Reported 2020-09-29 07:23:20

@grandecom My internet has been out since yesterday, is there a problem in the 78232 area?

🌸~aurelia~🌸 @xxaurelia_

Reported 2020-09-28 20:50:11

@grandecom Hey there, is there an outage in the San Antonio area 78216? Was wondering how long until its back up

Steven Rdz @StevenARod

Reported 2020-09-28 14:26:12

@grandecom Hi, could you please let me know if there is an Internet outage in the 78216 area? I’ve been disconnected since ~10:30AM. Thanks.

Brittney Dakin @bipbopbritt

Reported 2020-09-28 12:34:57

@Ya_Boi_Ant @grandecom Ya, we are down. Last couple of times we’ve had outages like this it’s taken HOURS to come back up. One hour so far...

Anthony Keeling @Ya_Boi_Ant

Reported 2020-09-28 11:56:15

@grandecom is there any news of an outage in San Antonio 78216? Wait time on the phone is almost 20 min and no where on website to check

Garrett Shuffield @gcshuffield

Reported 2020-09-26 18:26:12

My internet with @grandecom has been out for over 24 hours now, with no communication whatsoever from the company about the problem or when it will be fixed. I’m extremely dissatisfied with this.

summer @_aejc_

Reported 2020-09-26 14:05:57

@grandecom internet’s been down for almost 24 hours. i am unable to get schoolwork done. by when will you have this resolved?

Alicia @alicialea911

Reported 2020-09-26 11:55:44

@grandecom you going to refund me for the time down or my lost pay since you've been down since yesterday???

Steve Fredrickson @Okla_Fred

Reported 2020-09-21 01:16:07

@Ask_Spectrum I ve already contacted property management and advised them I’ll be switching due to this issue as well as continuing issues which weren’t prevalent with @grandecom . At this point we’ve reached “restraint of trade” which affects my job

Chad Murrell @ChadMurrell5

Reported 2020-09-18 19:00:23

@grandecom outage at b***wood in 78213 internet

frank g garcia @lp_coyote

Reported 2020-09-18 18:27:22

@grandecom internet down in San Antonio area, 78213