Is Grande Communications down right now?
(latest update February 07, 2023)

Grande Communications is an American telecommunications company, based in San Marcos, Texas, that uses a fiber optic and cable network to offer broadband services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Grande Communications Problem Reports
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Grande Communications Latest Reports
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Michael Crider @mpcrider
Reported 2023-02-07 11:53:31
@grandecom What kind of credit do Austin customers get due to the power outage? Still no service in 78751.

Marc Carter @marcadamcarter
Reported 2023-02-07 09:50:39
@grandecom Was 8:45am outage in #Corpuschristitx local or regional?

Goth Bisexual Lighting @Pork_Lion
Reported 2023-02-06 12:06:44
@grandecom Is shutting down all ways to talk to an actual person and replacing it was an automated message that service should be restored by 11:59pm for the past 3 days “helping”?

Amber @ambnoelle
Reported 2023-02-05 17:27:50
@grandecom You cannot help, I’ve been told repeatedly you cannot help or offer ANY information. There’s been no communication or transparency about the outage at all. I’ve scheduled another provider to install service and will be contacting to cancel my service once that’s confirmed.

Ryan Bovee @Ryan_Bovee
Reported 2023-02-04 19:27:29
@grandecom Almost 26 hours since you’re saying service was ‘restored’ - our internet is still down; we never lost power.
Automated system says it’s still down; Tech Support says they “no longer receive updates from local technicians due to angry customers from the past”. Is there no info?

Ryan Bovee @Ryan_Bovee
Reported 2023-02-04 19:23:27
@grandecom Almost 26 hours since you’re saying service was ‘restored’,l - our internet is still down. We never lost power.
Automated system says it’s still down; Tech Support says they “no longer receive updates from local technicians due to angry customers in the past”. Is there no info?

Baseless and Fedpilled @technoecologic
Reported 2023-02-04 11:38:39
@grandecom Wireless is still down in Hyde Park

24k Golden @whats_golden
Reported 2023-02-04 09:10:44
@grandecom The broadband network is still down according to your automated system. Any ETA on when that will be restored?

Fing Internet Alert @outagedetect
Reported 2023-02-04 03:56:25
🆗 Moderate Internet #outage ended: #GrandeCommunications in #Texas since 2:30 AM resolved after 20 min.
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#GrandeCommunications #GrandeCommunicationsdown https://t.co/6cBMjQ7iMB

Fing Internet Alert @outagedetect
Reported 2023-02-04 03:51:28
⚡ Moderate Internet #outage detected: #GrandeCommunications in #Texas since 2:30 AM, impacting #Austin #RoundRock #Odessa +1 areas
🇺🇸 Live map and ****ysis
👉 https://t.co/joepXmWabg
#grandecom #GrandeCommunicationsdown #GrandeCommunicationsoutage #nointernet #night https://t.co/o9ALFTDMNf

Fing Internet Alert @outagedetect
Reported 2023-02-03 11:36:14
✅ Moderate Internet #outage ended: #GrandeCommunications in #Texas since 10:15 AM resolved after 15 min.
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#GrandeCommunications #GrandeCommunicationsdown https://t.co/MRCvPdNVVs

Fing Internet Alert @outagedetect
Reported 2023-02-03 11:26:15
⚡ Moderate Internet #outage detected: #GrandeCommunications in #Texas since 10:15 AM, impacting #Austin #RoundRock #Temple
🇺🇸 Live map and ****ysis
👉 https://t.co/joepXmWabg
#grandecom #GrandeCommunicationsdown #GrandeCommunicationsoutage #nointernet https://t.co/VgAHSrpZos

bobette mathis @MathisBobette
Reported 2023-02-03 05:40:26
So, @grandecom, we’re coming up on the third day with no service in Austin from you guys AGAIN. How many more days do I have to spend working at friends’ homes who have internet service that can handle cold weather? 3rd time in 3 years w several days down each time. Come on.

harish shanbhag @harishshanbha13
Reported 2023-02-02 21:48:04
@grandecom 78724 internet down for last 24 hours...what is the status and whom can we talk to

Christopher Lee @christopher1_ac
Reported 2023-02-02 21:37:56
@grandecom Outage in Shadow oaks/78759. Please advise!

bucky buckingham @buckybadgerk
Reported 2023-02-02 21:33:01
@grandecom service outage 78717 -14505 ballycastle trl

Sxsw Review @SxswReview
Reported 2023-02-02 21:29:41
@grandecom internet is down again

Chrissy Weber @TxWarriorMama
Reported 2023-02-02 21:24:55
@grandecom outage in 78665. Status please

Nikita Smith @nsmith620022
Reported 2023-02-02 20:45:55
@grandecom can you fix Austin Texas plz

o @ohhhhwevad
Reported 2023-02-02 19:21:40
@frandy38 @grandecom godspeed. this will be my last outage with grande/astound.

Nikita Smith @nsmith620022
Reported 2023-02-02 18:12:20
@Thebanana85 @grandecom Same, outage has been for over 24hrs

David Tanana @Thebanana85
Reported 2023-02-02 16:25:21
@grandecom I think you have another outage in ATX, can you post status updates?

Stanley Lelnats @StanleyLelnats
Reported 2023-02-02 15:35:36
@grandecom internet is down in 78702

bbussraa✨ @bbussraa
Reported 2023-02-02 12:46:20
@HA7IFAX @grandecom Unfortunately, our internet is still down.

Carter Frost @HA7IFAX
Reported 2023-02-02 11:04:49
@bbussraa @grandecom Lol still down for me at least hopefully you are back up

bbussraa✨ @bbussraa
Reported 2023-02-02 11:03:28
@HA7IFAX @grandecom Still down for 78724?

Christopher Nixon @Nixon435
Reported 2023-02-02 10:40:47
@grandecom Hey! Just wanted to check in regarding the service outage at zip code 76502. We have not had service in 3 days, despite having power, and neighbors having service from other ISPs.

Carter Frost @HA7IFAX
Reported 2023-02-01 20:31:00
@grandecom Is it still down for 78724?

Taylor King @_t_king
Reported 2023-02-01 09:43:37
@grandecom Internet down in ATX right now?

Kam01 @Kam01_
Reported 2023-01-30 19:27:00
@grandecom internet appears to be down @ Lewisville/the Colony area.

Kelton Morgan @keltonmorgan
Reported 2023-01-25 18:56:36
Astoundingly awful @grandecom strikes again. Very expensive Internet service down for the 4th time in the last 2 months. #badservice #terriblecompany #worstcustomerservice

Josh Sims @joshuapsims
Reported 2023-01-21 10:27:50
@grandecom our internet is down at our restaurant. Send help pls.

Fing Internet Alert @outagedetect
Reported 2023-01-20 03:41:14
🆙 Moderate Internet #outage ended: #GrandeCommunications in #Texas since 12:35 AM resolved after 2 hours.
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#GrandeCommunications #GrandeCommunicationsdown https://t.co/6T1LwSsWS2

Fing Internet Alert @outagedetect
Reported 2023-01-20 02:41:12
🚧 Minor Internet #outage ongoing: #GrandeCommunications in #Texas since 12:35 AM for one hour.
🇺🇸 Live map and ****ysis
👉 https://t.co/joepXmWabg
#GrandeCommunications #GrandeCommunicationsdown https://t.co/4ybrr4JH0j

Fing Internet Alert @outagedetect
Reported 2023-01-20 01:46:13
⚡ Moderate Internet #outage detected: #GrandeCommunications in #Texas since 12:35 AM, impacting #Rosharon #SugarLand #Woodway +2 areas
🇺🇸 Live map and ****ysis
👉 https://t.co/joepXmWabg
#grandecom #GrandeCommunicationsdown #GrandeCommunicationsoutage #nointernet #night https://t.co/OjBBT6Ftmm

Fing Internet Alert @outagedetect
Reported 2023-01-20 01:36:14
🆙 Minor Internet #outage ended: #GrandeCommunications in #Texas since 12:10 AM resolved after 20 min.
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#GrandeCommunications #GrandeCommunicationsdown https://t.co/vGK8Sv9n2n

Fing Internet Alert @outagedetect
Reported 2023-01-20 01:21:14
⚡ Minor Internet #outage detected: #GrandeCommunications in #Texas since 12:10 AM, impacting #Rosharon #Moody #SugarLand +2 areas
🇺🇸 Live map and ****ysis
👉 https://t.co/joepXmWabg
#grandecom #GrandeCommunicationsdown #GrandeCommunicationsoutage #nointernet #night https://t.co/cZeGS1atJb

Alejandro @n3t_w1n_3th
Reported 2023-01-18 03:30:22
BGP,OT,7459,GRANDECOM-AS1, US,-,Outage affected 405 prefixes, https://t.co/rL4yUYR2Z3

Cisco BGPStream @bgpstream
Reported 2023-01-18 03:19:27
BGP,OT,7459,GRANDECOM-AS1, US,-,Outage affected 405 prefixes, https://t.co/JNrahxEBtZ

Tara Buffington @hltPsychiClktve
Reported 2023-01-07 14:22:21
@sbloyd @grandecom Yes! Southside Corpus here. Internet is completely down!

Devon McDonald @DevonMc27160778
Reported 2022-12-30 10:59:36
@grandecom My internet just went down in Austin. Is there another outage here?

Evy @evyguthrie
Reported 2022-12-30 09:01:21
@grandecom My internet is down in Waco, any idea why?

Wade Faulkner @WadeFaulkner
Reported 2022-12-29 22:58:15
@grandecom Is there an outage in Salado? My router had lost all connection

Kelton Morgan @keltonmorgan
Reported 2022-12-29 15:57:17
My astoundingly ****ty @grandecom internet service is down yet again. Hopefully they beat their own 15-day record for getting it back online. #badservice #terrinlecompany

phil @pgavenda
Reported 2022-12-25 22:35:48
@grandecom Internet service has been down several time this weekend. Seems useless

Brian @Brian60775894
Reported 2022-12-23 09:10:09
@grandecom Sent. Please fix this is a soon as possible. I shouldn't have to wait 48hrs for service restoration.

Brian @Brian60775894
Reported 2022-12-23 07:18:12
@grandecom
1. Why are you so slow at fixing service outages?
2. Why is it happening more frequently?
3. You know there's an outage, why do you need so many customers to call in before you can get on it?

PlayBallYall @PlayBallYall
Reported 2022-12-21 10:53:10
@grandecom We are still down in #Waco Any word on resolution for our area?

♡ @malwarebimbo
Reported 2022-12-21 07:12:26
@grandecom 6am no internet and automated system no longer recognizes that theres an outage or gives an ETA. Im ****ing fuming you guys, how am I supposed to miss ANOTHER day of work. Yall cant even ****ing answer the phones or give updates here.

Andrew @AndrewBandrew19
Reported 2022-12-20 22:38:47
@grandecom Any idea when it’ll be back up in the Houston area? Been down since around 3:30 and y’all keep changing the time. I got cut off in the middle of a meeting because of this.
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