Is Grande Communications down right now?

(latest update May 17, 2022)

Grande Communications is an American telecommunications company, based in San Marcos, Texas, that uses a fiber optic and cable network to offer broadband services. Is it up or down? Is it down for me? Check the status or Report your issues below!

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Grande Communications Problem Reports

No problems detected with Grande Communications

Reports

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Grande Communications Latest Reports

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Justin Robertson @Juz_10

Reported 2022-05-17 12:01:16

@grandecom How do I find out if there is an outage in my area? Your phone and web support are useless for anything except scheduling a service tech

Jason Ovalle Sr @Kajuvra

Reported 2022-05-12 17:13:35

Stay clear of @grandecom / @RCNconnects / @WaveConnects customer service has really fallen. No managers wanna talk to customers there techs just leave the job have finished. They gave my mom some bs excuse that all of there services were down so they couldn’t finish the install

John Nicholson @Lost_Signal

Reported 2022-05-11 16:37:43

@jonschr @grandecom AT&T fiber has been pretty bulletproof, the only issue is you MUST use their equipment for the hand off. You can put it in a p*** through mode, and not use their bad wifi but there is no "Dumb modem" option.

John Nicholson @Lost_Signal

Reported 2022-05-11 16:15:57

@jonschr @grandecom 1. is your old account still active and do you have the modem? Plug it in. You'd be shocked how often they will see the familiar mac address, register it and it will "just work" within the same city. Not all Telco's filter down to the ring/loop.

𖤐 UXoverload 𖤐 @UXoverload

Reported 2022-05-11 02:55:56

@grandecom, I’ve never really had issues with my internet… but it’s out right now and seemingly impossible to report an outage for ***istance.

Fing Internet Alert @outagedetect

Reported 2022-05-10 03:31:14

🆙 Moderate Internet #outage ended: #GrandeCommunications in #Texas since 2:10 AM resolved after 15 min. 🇺🇸 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L #GrandeCommunications #GrandeCommunicationsdown https://t.co/EtEABGxmrC

Fing Internet Alert @outagedetect

Reported 2022-05-10 03:21:13

⚡ Moderate Internet #outage detected: #GrandeCommunications in #Texas since 2:10 AM, impacting #Denton #Allen #Andrews +5 areas 🇺🇸 Live map and ****ysis 👉 https://t.co/joepXmWabg #grandecom #GrandeCommunicationsdown #GrandeCommunicationsoutage #nointernet #night https://t.co/EbJ2nAUNnx

Fing Internet Alert @outagedetect

Reported 2022-05-10 02:56:13

🆗 Moderate Internet #outage ended: #GrandeCommunications in #Texas since 1:35 AM resolved after 15 min. 🇺🇸 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L #GrandeCommunications #GrandeCommunicationsdown https://t.co/9MeY44FBGe

Fing Internet Alert @outagedetect

Reported 2022-05-10 02:46:13

⚡ Moderate Internet #outage detected: #GrandeCommunications in #Texas since 1:35 AM, impacting #Denton #Allen #Andrews +5 areas 🇺🇸 Live map and ****ysis 👉 https://t.co/joepXmWabg #grandecom #GrandeCommunicationsdown #GrandeCommunicationsoutage #nointernet #night https://t.co/zayrtNaWlb

Patrick Lister @patrick_lister

Reported 2022-05-09 09:54:43

@grandecom is your internet down in a Denton, TX?

Bertold Kolics 🇺🇦 @bkolics

Reported 2022-05-07 21:16:44

@grandecom ^Chris - thank you for reaching out. 5122263605, 8585 Spicewood Springs Rd, Apt 1117, Austin TX 78759-4495. The problem has been taken care of (I am told) - waited about 65 minutes on the phone. I called many times before to have my business account changed to residential

Patrick McGrade @patrickmcgrade

Reported 2022-05-05 22:51:51

@grandecom fix the internet

brandon @beckbrand123

Reported 2022-05-05 22:07:41

@aleval87 @grandecom we are still down in academy

Steven R. Beck @wiuguy01

Reported 2022-05-05 21:01:39

@grandecom fix the internet in temple or give us bill credits

z - Aaron @a_a_ron_8

Reported 2022-05-05 20:59:54

@grandecom @RCNconnects I’ll message them, thanks Brent. Keep on keeping on down there y’all

Nelson Rodriguez-Unda @DrNelRod

Reported 2022-05-05 20:51:29

@grandecom The internet in the Temple, Texas area keeps going down. 76504

z - Aaron @a_a_ron_8

Reported 2022-05-05 20:51:26

@grandecom Chicago internet is down. no way to contact support. Unacceptable for a provider in a large city!

brandon @beckbrand123

Reported 2022-05-05 19:52:52

hi @grandecom we are currently experiencing an outage in our area along with all of our neighbors. when we call, they just try to schedule a technician app. please let me know if you can help. thanks

Jake Daily @CrossHareManic

Reported 2022-05-05 19:30:56

@grandecom @FOXTV I can't. Your service is constantly down. Like right now.

Lyle MacVey @lmacvey

Reported 2022-05-05 09:36:49

@grandecom Service is down in Evansville IN and only busy conditions on the support line.. Not looking good.

Jurazon @Jurazon1

Reported 2022-05-03 00:49:11

Hey @grandecom why is the estimated time the "outage" will be resolved keep getting longer and longer. Went from 9pm to 10pm to midnight, to 1 am, and now 2am. Just be honest and say you are an unreliable internet provider and don't care about your customers. #GrandeSucks

Fing Internet Alert @outagedetect

Reported 2022-05-01 12:26:12

🆗 Moderate Internet #outage ended: #GrandeCommunications in #Texas since 10:55 AM resolved after 25 min. 🇺🇸 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L #GrandeCommunications #GrandeCommunicationsdown

Jen Blatz @jnblatz

Reported 2022-05-01 12:18:27

@grandecom Is there an outage in Frisco TX?

Fing Internet Alert @outagedetect

Reported 2022-05-01 12:06:14

⚡ Moderate Internet #outage detected: #GrandeCommunications in #Texas since 10:55 AM, impacting #Midland #McKinney #LittleElm +3 areas 🇺🇸 Live map and ****ysis 👉 https://t.co/joepXmWabg #grandecom #GrandeCommunicationsdown #GrandeCommunicationsoutage #nointernet #LateMorning

diana @dianahwest

Reported 2022-05-01 12:02:06

@grandecom Can you direct me to an internet outage map please?

Jurazon @Jurazon1

Reported 2022-04-29 22:51:29

It's Friday night...Know what that means? It means my internet from @grandecom is going to "slow down" and they are going claim its an "outage". FYI, @grandecom its not an outage when it happens the SAME TIME every single week. That is called throttling! #StopThrottlingMyInternet

Just Fifi @ItsJustFifi

Reported 2022-04-29 17:35:45

Can't do much of anything since the outage yesterday @grandecom, while my down stream is fine, the upstream is dog trash. Hard to have 3 people working from home making phone calls on VoIP and using VDI's. End users don't hear **** and productivity is slowed. https://t.co/1pNyCFsnQY

Dink Ado @eridink

Reported 2022-04-28 17:57:50

@grandecom Any idea when the outage in Austin 78752 might be resolved?

Alex @aleval87

Reported 2022-04-28 17:28:07

@grandecom are you tracking an outage in the 76513 area???

Scott Jones @scottyjones030

Reported 2022-04-28 17:13:58

@grandecom any information on the Texas internet outage?

LegalBeagle @legalbeagle25

Reported 2022-04-25 09:47:20

@grandecom Why does the time by which an outage is expected to be resolved keep getting pushed back an hour

𝙇𝙖𝙣𝙙𝙢𝙖𝙣𝙇𝙞𝙛𝙚 @LandmanLife

Reported 2022-04-20 21:07:06

Called Astound Broadband (the artist formerly known as Grande Communications) because the home internet has been down a few hours. Scheduled a service call in the morning, and then the agent offered me an “extended service plan for only $9.99 per month.” https://t.co/pvZwNrlvz5

PoPo4BG @po4_bg

Reported 2022-04-17 17:24:07

@grandecom Spotty connection in the 78717 area. Replaced modem and checked line. No noise. But continues to go down at random intervals. Any work being done in the area?

Michael Leblanc @luckieatx

Reported 2022-04-15 15:09:49

@grandecom @CBS How much longer will the outage be in kyle tx??

Ninja Princess @MaiteDeMendieta

Reported 2022-04-12 09:16:46

@grandecom ****o Brent. Are there outages in 78758? Our internet is down.

Haley Williams @HaleyRhiannon

Reported 2022-04-11 18:16:25

.@grandecom internet has been down all day. Restoration time is later and later every time I call. Automated system said I cannot speak to a customer service rep until “service is restored.” Whaaaaat? 🥴🥴

erzrock @erzrock

Reported 2022-04-11 09:36:56

@grandecom Do you have an outage in Austin?

Fing Internet Alert @outagedetect

Reported 2022-04-07 03:06:24

✅ Moderate Internet #outage ended: #GrandeCommunications in #Texas since 1:20 AM resolved after 40 min. 🇺🇸 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L #GrandeCommunications #GrandeCommunicationsdown

Fing Internet Alert @outagedetect

Reported 2022-04-07 02:41:20

⚡ Moderate Internet #outage detected: #GrandeCommunications in #Texas since 1:20 AM, impacting #Woodway #Hewitt 🇺🇸 Live map and ****ysis 👉 https://t.co/joepXmWabg Retweet if down for you too #grandecom #GrandeCommunicationsdown #GrandeCommunicationsoutage #nointernet #night

Fing Internet Alert @outagedetect

Reported 2022-04-05 02:56:14

🆙 Moderate Internet #outage ended: #GrandeCommunications in #Texas since 1:40 AM resolved after 10 min. 🇺🇸 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L #GrandeCommunications #GrandeCommunicationsdown

go pack go @rettirnosyt

Reported 2022-03-26 20:15:08

@grandecom internet down on the whole block it seems. Any chance at a fix tonight?

frandy thirty eight @frandy38

Reported 2022-03-24 09:23:05

@grandecom Any info on the outage in 78758?

Jeff Cary @4gotnsun

Reported 2022-03-21 15:32:59

@grandecom is there an outage in the Austin area currently because of weather?

Not Andy Samberg🇺🇦 @NotAndySamberg4

Reported 2022-03-20 14:50:25

Can all ariantors come down on streets and say out loud"Ariana we miss you"! And imagine if it gets a notice! 😶😔🥲 #ArianaGrandeComeBack

Wretch 🔜 #ExtraLifeUnited 2022 @wretchplays

Reported 2022-03-17 21:02:04

Until @grandecom is able to fix my upload speed issue my charity streaming on Twitch is on hold indefinitely. In the meantime consider checking out my #YouTubeGaming page. Tons of playthroughs if you want to watch or have something on in the background. https://t.co/npEVgO4Ef5

Kenneth Jensen @WhiskeyKenny

Reported 2022-03-17 18:54:45

@grandecom why is the internet down in Odessa? Worst service ever keeps getting worse.

Alan Esguerra @AlanEsguerra

Reported 2022-03-16 16:01:30

@grandecom Internet is down again. Usually mid afternoon there is significant slow down. Hitting 400’s earlier in the day, even if I’m paying for 1gb. Got nothing now. Still down after multiple reboots of both the router and modem.

Jurazon @Jurazon1

Reported 2022-03-13 18:36:03

Sorry everyone...the Sunday Funday stream got ruined by @grandecom because they can't fix their outages in a timely manner!

Rick @ThePRofFlooring

Reported 2022-03-11 20:16:19

@grandecom I am down to 2 tvs in my apartment. I just need 1 mini, and the main Tivo box. If I turn the other Tivo mini, does it lower my bill?

lorena garcia @lorenag76676210

Reported 2022-03-11 18:40:22

@grandecom service has been down since 10 am, no updates yet

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