Is Grande Communications down right now?
(latest update January 26, 2021)
Grande Communications is an American telecommunications company, based in San Marcos, Texas, that uses a fiber optic and cable network to offer broadband services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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kris petersen @all4aggies
Reported 2021-01-25 17:26:07
@grandecom Any idea when we might have a fix? 🙏🏼
NaNdy Stalick @andystalick
Reported 2021-01-25 14:19:00
Hey @grandecom do you have a network status page that shows system-wide issues? It looks like https://t.co/Fc27mXrXP2 is dropping about 25% of packets, but we can't tell if y'all are working the problem and for how long.
Sam Mundial @SamAUS
Reported 2021-01-25 12:49:08
@grandecom Internet down in Central Austin. What’s up?
Juan_Solos @realJuanSolos
Reported 2021-01-25 12:24:55
@grandecom hi is there an outage or issue in north Austin?
Andre Sandoval @SandovalDre
Reported 2021-01-25 12:14:01
@Tobin_Abraham @grandecom Agree man. This is a widespread issue, not a single home issue. Using my Hotspot for meetings now
Zephroth Talinguard @Zephroth
Reported 2021-01-25 12:12:33
@mavatx @grandecom Getting the same outage at our store @GrandeCom
kris petersen @all4aggies
Reported 2021-01-25 12:11:49
@grandecom Is there an outage in San Antonio or is it just me?
Josh Guillen @MrGuillenMFHS
Reported 2021-01-25 11:03:00
@grandecom It appears there may be outage issues currently, can you guys confirm? https://t.co/N8XQxvrSaG
PlanesBLife @PlanesBLife
Reported 2021-01-21 19:40:04
@grandecom Why we're y'all down yesterday? Just wondering :)
Ray. @SooRayRay
Reported 2021-01-20 10:18:26
@grandecom What’s up with the outage since last night???
Mark Chew @mlchew415
Reported 2021-01-20 08:28:57
@grandecom 78759, internet down since 1:10am. Update?
Amanda Matthews @aloumatthews00
Reported 2021-01-20 07:50:19
@grandecom Down for 24 hours in a pandemic in SA. Really tough for all of us working from home. ETA moves constantly. More updates for SA would be appreciated.
TytheBlackDragon @BlackDragonTy
Reported 2021-01-19 20:44:54
@grandecom I love in Bell County and the internet just went down. Any ETA on when it'll be back up? I work from home as many do and even an estimate would be good.
Amy Stubbs @amy2005
Reported 2021-01-19 20:23:43
@grandecom People are working from home & need a better update than "we are working on it". Can you state what the issue is & an actual eta, regardless of what it might be? We need to make arrangements for work.
P-Trish @p_trish529
Reported 2021-01-19 19:10:32
@grandecom I called and I was told that it’s a maintenance issue with no ETA. If it’s not going to be fixed this evening, I need to know now, so I can figure out where to go in the morning. Thank you for your consideration.
P-Trish @p_trish529
Reported 2021-01-19 19:09:19
@M3g4Pina @LucienCK @grandecom I called and I was told that it’s a maintenance issue with no ETA. If it’s not going to be fixed this evening, I need to know now, so I can figure out where to go in the morning. Thank you for your consideration.
Noah J. @FuentesNo_ah
Reported 2021-01-19 18:57:30
.@grandecom sucks. Do not use this service. I haven’t had internet or cable since about 9am.... 2nd outage in less than a month.
FBI @leon21588133
Reported 2021-01-19 17:14:07
@grandecom Fix my internet.....outage since 10am, its is now 4:30pm
KSuizMo @SuizMo
Reported 2021-01-19 14:19:31
@grandecom I’m a new customer. Your service has been down all day. No way to get information on your website on the outage. I can’t work. Help!
🍍Megan Piña🍍 @M3g4Pina
Reported 2021-01-19 13:50:31
@grandecom I contacted you guys around 10 via text and was told there was an outage with no ETA. Is there an update on that? Working from home and things are piling up.
Lue @LucienCK
Reported 2021-01-19 12:51:31
@grandecom Any updates? ETA? Still down for us which is no bueno since we work from home :(
Juan @tryingtolawyer
Reported 2021-01-19 12:45:18
@grandecom is your service down in San Antonio? Been trying to work for last hour and still no service. Any help would be appreciated.
P-Trish @p_trish529
Reported 2021-01-19 12:44:23
@grandecom Is there an outage?
John "Draws stuff" Balderas @xjbsketches
Reported 2021-01-19 12:08:40
@grandecom Is there an outage? Internet still been down for about an hour now. Cant reach on the website
Lue @LucienCK
Reported 2021-01-19 11:24:13
@grandecom Is there an outage? Tv and internet currently down.
Richard Kriese @RichKriese
Reported 2021-01-17 13:48:11
@grandecom is there an outage in Clarksville?
Josh @joshhhmo
Reported 2021-01-15 15:06:16
@grandecom Fix your internet every 2 hours I lose internet connection I honestly can’t wait till i’m able to switch providers
lamanchadeplatano @lamanchadeplat1
Reported 2021-01-14 10:36:24
@grandecom Please send me instructions on how to cancel my cable subscription. No sense in paying anymore if you cannot fix the problem. Thanks.
❤, 🤺, and 🤖 @ZenGirlAustin
Reported 2021-01-14 09:43:19
@grandecom It's a general question - does your outage map take awhile to update???
❤, 🤺, and 🤖 @ZenGirlAustin
Reported 2021-01-14 09:34:32
@grandecom The outages map shows no outages yet when I call in, I'm told my area has an outage with a 10:30am eta. Does it take awhile for the outage map to update?
lamanchadeplatano @lamanchadeplat1
Reported 2021-01-14 09:30:14
@grandecom At this point, there is no reason to believe that @grandecom will fix my problem. I really think I should get a refund. You have come here too many times and you simply cannot fix it properly.
❤, 🤺, and 🤖 @ZenGirlAustin
Reported 2021-01-14 09:19:11
@grandecom what's going on in the 78758 with internet? It's down!
lamanchadeplatano @lamanchadeplat1
Reported 2021-01-14 09:08:58
It is time to look for a new internet company. @grandecom in Austin is too incompetent or too cheap to fix my internet. I have been having problems since October, and even after 5 visits from them, they cannot fix it. Time to jump ship. Avoid @grandecom like the plague!
Raul Cardona @rrcardona3
Reported 2021-01-13 19:40:24
@grandecom is there an outage in 78412
Ben’s Cards @hockeycardpulls
Reported 2021-01-13 14:50:15
@grandecom Hey guys! I would love to, but unfortunately I have nothing to watch but the sun in the sky, because my @grandecom internet service is down...again. My my buddy with @ATT will let me watch it at his place!
Ben’s Cards @hockeycardpulls
Reported 2021-01-13 11:48:32
@TMobile thank you for having such great 5G for when my @grandecom internet goes down (daily.... for 2 hours...)
Ben’s Cards @hockeycardpulls
Reported 2021-01-13 11:02:59
@grandecom Good morning, guys! How about fixing my internet when you have the chance. Guess 2 hours yesterday wasn’t enough of an outage to get the job done
Kat @aerialkat
Reported 2021-01-12 17:07:30
@grandecom hi curious why you are always down? Central Austin area.
JeffAa @jeffaa7
Reported 2021-01-12 15:32:54
@grandecom is there an outage in Castle Hills, Lewisville?
Darius Ewing @Darius_Ewing
Reported 2021-01-10 17:58:50
@grandecom what’s going on with WiFi outage in Waco??????
jlongino @jlongino
Reported 2021-01-10 14:43:05
@grandecom Connection just went down in Austin. Weather?
kris petersen @all4aggies
Reported 2021-01-10 14:14:21
@grandecom Thanks for that. Any timeframe available? Is this fix a week...or a month...or ??? away?
kris petersen @all4aggies
Reported 2021-01-10 11:06:25
@grandecom Please fix the iPhone app! From feedback on the App Store, it is clear I’m not the only one unable to use it. Any update on when the issues will be resolved?
lamanchadeplatano @lamanchadeplat1
Reported 2021-01-09 13:17:35
Now the person from @grandecom is asking me what the problem is. I have called them so many times since October to explain the problem, and they still do not know what the problem is. Terrible service. Why am I paying for this? I need a new internet company.
lamanchadeplatano @lamanchadeplat1
Reported 2021-01-09 13:09:46
@grandecom The person from Grande just asked me to unplug my modem for 30 seconds, to resolve a problem that they have not resolved since October. Ridiculous. Avoid @grandecom like the plague. They are good at taking your money, but not good at providing service.
lamanchadeplatano @lamanchadeplat1
Reported 2021-01-09 08:38:37
Avoid @grandecom in Austin like the plague. I have been having problems with internet and cable since October. They do not fix it, but they keep billing me. They do not replace old equipment for old customers. It's time to look for a better internet company.
Fing Internet Alert @outagedetect
Reported 2021-01-06 02:51:24
🆙 Moderate Internet #outage ended: #GrandeCommunications in #Texas since 1:35 AM resolved after 10 min.
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#GrandeCommunications #GrandeCommunicationsdown https://t.co/jCx0cM4pFH
King Beyond @KingBeyond
Reported 2020-12-28 09:28:33
@grandecom i reached out to " customer service" on sat for a issue with speeds on my modem and the device getting hot to the touch. Was given the worst service and told about all the charges it would take to come look at the issue. You will be losing a longtime customer this week.
Doug Denny @dhdenny
Reported 2020-12-27 19:32:52
@grandecom I’ve had nightly internet outages that last from 15m -2 hours for 10+ days (Cherrywood neighborhood in central Austin 78722) Each time I call in I’m informed it’s an outage in my neighborhood but there’s no ETA for resolution. Can you help figure out what’s going on?
Joe Thomas @jthomas214
Reported 2020-12-18 09:07:32
@grandecom Service is still down for me.