Is Google Fiber currently down? Live Status and Outage Reports

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Steve S @smailsteve

Reported 2023-02-05 23:04:32

@nkornutick City wide issue that I believe is simply being ignored. Likely hundreds of miles of streets all with the same issue, with nobody stepping up to be responsible. Here’s my @hubNashville request, still open, from October. Of 2021. @googlefiberhelp @MetroNashPlan @NashvilleDOT https://t.co/zhtCIg68F5

Dr.Kendo @Dr_Kendo

Reported 2023-02-05 21:09:33

Anyone enjoy the 6-part series on my misery? The Strep Throat has *slightly* improved, but still feels like Ant Man is in there with a knife, goin to town on every swallow. Now, Google Fiber, which hasn’t had an outage ever in my time with it for longer than 2hrs, is down all day

itsmeChis @itsmeChis

Reported 2023-02-05 16:35:02

AT&T was useless, no support, no timeline on a service fix, no offer to keep me as a customer. Signed up for Google Fiber, had a customer service rep help me signup and get a technician to be here in two hours to set up my internet. Night and day difference in service.

Bigmatt519🎮🇵🇷🎙 @bigmatt519

Reported 2023-02-05 14:54:13

@googlefiber , why do I have to reboot my router ever other day. Do you have a fix for your routers connection issue, I'm paying alot of money for shifty service. If I wanted poor service I would switch to Infiniti 🤬🤬🤬

King Royal @KingALaKart

Reported 2023-02-05 14:35:58

@googlefiberhelp Gladstone, MO customer here. Had a storm back in June that knocked lines down. Workers come & go, but the problems remain unfixed. Calls haven't done anything so I'm trying this. https://t.co/DbLuqh1A56

itsmeChis @itsmeChis

Reported 2023-02-05 14:33:03

Hey @ATT why did my internet come back after the ice storm, only to now be down again? According to your call center, only 200 customers around here are out of service, which tracks for the amount of people in my building and next door. Fix this or we’ll switch to Google Fiber

GameDistiller @GameDistiller

Reported 2023-02-05 09:56:41

DEAR @googlefiber PLEASE FIX MY WIFI

Mallory Tompsett #GigaTexas @biogirl09

Reported 2023-02-04 17:57:49

Hey @googlefiber, any update on when our Internet will be restored? It’s been FOUR DAYS now, and the majority of our neighborhood has been restored for a long time. The status page has no current ETA, and it’s impossible to do our jobs with this outage. Thanks! @googlefiberhelp

R Elzner @rse3454

Reported 2023-02-04 11:18:27

@Ask_Spectrum says Spectrum Outage due to Austin Energy outages yet our friends with AT&T @ATT and Google fiber @googlefiber have been up the whole time.

Matthew Balli @BabyDunkz

Reported 2023-02-04 10:40:03

@himynameisoj @googlefiber @GetSpectrum I know a streamer that lives in Austin that has spectrum and they are constantly having no internet for weeks on end! I don’t know if it’s her area or the service sucks there but every week it’s a new issue with her and spectrum.

Rebekah Edwards | Content-Led SEO @rebekah_creates

Reported 2023-02-04 10:24:36

If anyone is wondering how @GetSpectrum helped me after their earlier replies… they didn’t. @googlefiber I miss you so much. I love you. You were my one and only and I can’t believe I let you go. 😭

Beth @mirsasha

Reported 2023-02-04 00:32:29

@googlefiber Thanks. I've had Google Fiber for 2 years and this has been the first outage. So I wasn't sure. Hope you can get it fixed soon!

Danny Ross @dsratx

Reported 2023-02-03 23:12:46

@Ask_Spectrum why must you suck SO much? Fix your **** already. @googlefiber please come to my neighborhood so i can dump this poor excuse for internet service.

MrVictor @ImMrVictor

Reported 2023-02-03 17:59:10

Sooo, BIG NEWS! @amberwolf1234 and I just got accepted for our house in Texas. For anyone that has moved recently/before streamer or not, what are your best tips? AT&T Fiber is available there but not Google Fiber. Is 5Gig up and 5Gig down too much internet for Amber and I?

Richard Z Santos ("A Night of Screams" out 5/31) @richardzsantos

Reported 2023-02-03 17:18:04

I bet Google fiber, which is being installed on my street in the next couple of weeks, feels pretty good about this Spectrum outage and the lack of any updates.

Travis Wheat @TrMiGr

Reported 2023-02-03 13:03:21

@googlefiber 24 hours to come out and fix my router? It’s your equipment that doesn’t work. 24 hours is a ****ing joke.

what are we even doing? @DGimbz

Reported 2023-02-03 09:23:43

@CesarCME @SgtAwes0me @tplohetski @austinenergy Doesn’t make a difference @googlefiber is down and providing zero visibility or updates.

what are we even doing? @DGimbz

Reported 2023-02-03 09:23:23

@CesarCME @SgtAwes0me @tplohetski @austinenergy Does t make a difference @googlefiber is down and providing zero visibility or updates.

Eric Schroeder @EasyE520

Reported 2023-02-03 09:13:08

@Xfinity another area outage? Can’t believe it’s been out 3 times in the last month. Kind of hard to run a business without internet. Google fiber is looking good right about now.

Elgringoleo @LanceTerrell90

Reported 2023-02-03 09:07:39

@googlefiber I have a wifi account and will be moving out of my current residence soon. Problem is, is that I won't move into my new place a month from the day that I move out. What should I do?

Raymahl @raymahl

Reported 2023-02-03 07:57:40

Google Fiber is having an outage in my area 😤 I need to run a meeting at 11 and it better be fixed by then. @googlefiber

Trevor Woodworth @Twoodworth7

Reported 2023-02-02 22:28:04

@googlefiberhelp Well Clay, the issue is that it says there’s no outages and I’m still getting the below speeds! https://t.co/7tP0p76dzC

Mills @ItsAlexMiller

Reported 2023-02-02 22:11:02

Absolutely pales in comparison to all the 💩 other folks are having to deal w/ in Austin today, but after being out for ~20 hours yesterday into today my internet came back for a couple hours before going back down. Says it'll be fixed by 2am 🧐. What's up with this @googlefiber

Trevor Woodworth @Twoodworth7

Reported 2023-02-02 21:11:04

First google fiber says they fixed the internet outage, now it says 2 am 😂 @googlefiberhelp

chuckdorton @chuckdorton

Reported 2023-02-02 20:16:56

Hey @googlefiber, how can I report an outage? I lost Internet about 20 minutes ago.

understandblue @understandblue

Reported 2023-02-02 18:41:51

@caitlin_mmm @johnnyk20001 @austinenergy @KirkPWatson What about rate reductions after a record breaking profit year. When there is a @googlefiber outage you get an instant bill credit. I’ve been without power for almost four days now and I got an email saying is used 4% more electricity this week. 🤦🏻‍♀️

paul sokolow @PaulSokolow

Reported 2023-02-02 14:00:14

@googlefiber It’s still down, no explanation…

Brady Thompson @BLThech

Reported 2023-02-02 10:45:07

@googlefiber @NewsForrest This tool is useless... It says my unit number is not valid, and I have read across the internet that this is a very common issue. Your customer service is very lacking...

Ethan Massey @ethan_massey

Reported 2023-02-02 10:12:07

@Ask_Spectrum Nah, it’s always just more of the same... outage after outage, horrible upload speeds when it does work. Your infrastructure is busted. Cant wait until @ATT and @googlefiber run you guys out of town.

David Forrest @NewsForrest

Reported 2023-02-02 09:41:18

#Blackouts in #Austin: My Southeast Austin neighborhood got power back (after a couple of false starts) this morning after an outage of more than 24 hours. Internet — at least for @GoogleFiber customers— is stilling out. #icestorm https://t.co/TsnCpMABMs

Pip @pipsish

Reported 2023-02-02 04:50:38

the Google Fiber "search for outage" page says we don't even have an account. I know we had one before the power went down. ???

Fing Internet Alert @outagedetect

Reported 2023-02-02 01:16:32

✅ Moderate Internet #outage ended: #GoogleFiber in #Texas since 3:15 AM resolved after 21 hours, impacting #Austin #SanAntonio 🇺🇸 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L #googlefiberhelp #GoogleFiberdown #GoogleFiberoutage #GoogleFiberup #night https://t.co/QJtyalooyt

Volsiz News @Volsiz_news

Reported 2023-02-01 23:58:34

#GoogleFiber #GoogleFiberDown https://t.co/JJkzPpKy8q Google Fiber down 2/1/2023. Why Google Fiber is not working today? Whats up with Google Fiber now?

JustWERKttv ➡️ El Baño @JustWerkTTV

Reported 2023-02-01 21:17:12

@googlefiber Great job on the personal record of 20 hours of outage and the promise of increasing that with multiple agents throughout the day saying “SORRY NO ETA”. Probably the quickest I’ve cancelled service with a provider. 👍🏽

Pip @pipsish

Reported 2023-02-01 20:27:33

Google Fiber is still down.

Fing Internet Alert @outagedetect

Reported 2023-02-01 16:21:13

🚧 Moderate Internet #outage ongoing: #GoogleFiber in #Texas since 3:15 AM for 12 hours, impacting #Austin #SanAntonio 🇺🇸 Live map and ****ysis 👉 https://t.co/Uh1FexEgG7 Retweet if still down for you as well #googlefiberhelp #GoogleFiberdown #GoogleFiberoutage #nointernet https://t.co/BPi4dYKuKn

Fing Internet Alert @outagedetect

Reported 2023-02-01 10:21:13

🚧 Considerable Internet #outage ongoing: #GoogleFiber in #Texas since 3:15 AM for 6 hours, impacting #Austin #SanAntonio 🇺🇸 Live map and ****ysis 👉 https://t.co/Uh1FexEgG7 Retweet if still down for you as well #googlefiberhelp #GoogleFiberdown #GoogleFiberoutage #nointernet https://t.co/6PnvDubF0i

JustWERKttv ➡️ El Baño @JustWerkTTV

Reported 2023-02-01 09:59:29

I worked through that winter storm from a few years ago when most people lost power in Texas with @ATT fiber internet & never lost power or service. 1st milder storm with @Google ‘s @googlefiber & it’s been down since last night and now I have to drive to my office.Bad service.

Fing Internet Alert @outagedetect

Reported 2023-02-01 05:21:12

🚧 Moderate Internet #outage ongoing: #GoogleFiber in #Texas since 3:15 AM for one hour, impacting #SanAntonio #Austin 🇺🇸 Live map and ****ysis 👉 https://t.co/Uh1FexEgG7 #googlefiberhelp #GoogleFiberdown #GoogleFiberoutage #nointernet #night https://t.co/tXLIzqP9M9

Fing Internet Alert @outagedetect

Reported 2023-02-01 04:26:15

⚡ Moderate Internet #outage detected: #GoogleFiber in #Texas since 3:15 AM, impacting #Austin #SanAntonio 🇺🇸 Live map and ****ysis 👉 https://t.co/Uh1FexEgG7 Retweet if down for you too #googlefiberhelp #GoogleFiberdown #GoogleFiberoutage #nointernet #night https://t.co/my498EQucb

mr goober @Goober30000

Reported 2023-01-31 23:11:47

@SwashbucklerPot Google fiber. Some other friends have the same issue, a vpn can override it but it’s ****ed up

Herman Sperling @SperlingHerman

Reported 2023-01-31 17:19:02

@googlefiber @BrookhavenGaGov Hey google your image is compromised. How do you intend to be competitive by offering inadequate customer service? A section of my community of 1292 homes has been waiting for service for months, our clubhouse lost service Wednesday, and your people can't fix it

flunkie @flunkie

Reported 2023-01-30 23:44:21

yeah @googlefiber is a joke. internet goes down, earliest appointment they have to fix it is 2 days away. guess I’ll just forego my livelihood for a few days

Kenton Varda @KentonVarda

Reported 2023-01-30 23:41:22

@ocdtrekkie @googlefiber Unfortunately, no, there is no other fiber option in the neighborhood, and I'm not excited about installing obsolete copper-based connectivity to a new house. If Google Fiber wound down they'd likely sell the fiber infrastructure to AT&T or someone else.

Michael Chancley, MSW @KingPiscean504

Reported 2023-01-30 18:11:09

I’ve had Google Fiber for a year now and can count on one hand how many times I’ve had a connection issue and always fixes itself within a hour. By contrast, I would have long-lasting connection issues multiple times a week with Xfinity. If available, definitely make the switch.

Kenton Varda @KentonVarda

Reported 2023-01-30 16:21:54

@RME @googlefiber @googlefiberhelp Oh there is one three doors down that doesn't have it, and the Google Fiber web site would let them sign up today, no wait. Maybe I just need to run my own fiber down the street.

Kenton Varda @KentonVarda

Reported 2023-01-30 16:12:28

@googlefiber @googlefiberhelp It really sounds like the issue here is even in neighborhoods with existing subscribers, Google wants to add new subscribers as a batch, so I have to wait for a batch to form. There is, of course, no way to just directly pay the excess costs for a one-off. Grr...

Zach Smith @zsmith23_

Reported 2023-01-29 12:09:06

My @googlefiber is once again out. 2nd time in a week, 3rd in a month. How is your service so unreliable? 30 outages in the last year. Your customer service blames it on construction and a cut line. It’s been pouring down rain for 12 hours. There’s no construction happening.

Old FlagMan @KenRhod66608526

Reported 2023-01-27 16:44:24

Does it look like Paul's intruder was his down low buddy on the side? Does he have any criminal record of arrest for mail-on-male prostitution, because that's what it looks like to me from the body cam video Google Fiber confesses to veritas don't fall for distraction videos https://t.co/WbfYOIOs0g

Levi Stein @SteinSoFine

Reported 2023-01-27 15:35:37

Dear @googlefiberhelp - it’s me again. Your weekly thorn in your side asking yet again why there’s another outage on Vernon Ave in Nashville? Like, truly, explain to me how this happens at least a few times a month? https://t.co/b2P2ndn60U

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