Is Google Fiber down right now?
(latest update October 27, 2021)
Google Fiber provides fiber-to-the-premises service in the United States, providing broadband Internet and IPTV to a small and slowly increasing number of locations. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Brent @bsmithgeek
Reported 2021-10-26 22:43:18
Day 26
No real progress today. @googlefiber was down for over 8 hours. Not a great ISP if you work from home. Weekly outages seem to be the norm now.
#buildinpublic
CoolHand @CoolHandluke080
Reported 2021-10-26 22:17:42
@googlefiberhelp Haven't fixed my issue.Your techs keep telling me the HW is fine, they send to T3 and T3 say it's HW. T1 calls me to reboot my 4th new fiberjack. Get vendor and T3 on a call and figure this out. Yet I still pay full $ @Google . @FCC tkt # 204070740 @Forbes
CoolHand @CoolHandluke080
Reported 2021-10-26 22:12:32
@googlefiberhelp Just retweeted all the San Antonio news agencies, WSJ Tech, Verge, Ars Technica, FCC about your horrible support. Fix my issue or don't charge me full price. Will keep escalating to tech journalists until this nonsense ends
eric maldonado ๐ @the_maldolorian
Reported 2021-10-26 20:35:24
@James_Keith @GetSpectrum Woooowโฆ I dropped them when they told me that not enough people had their internet out, in order to send out a truck to fix it. Love my Google Fiber now.
Kevin Bailey @kevinbailey25
Reported 2021-10-26 19:22:25
I was extremely patient for 5 months... then this happens... @CenturyLink should own up to their mistake and fix this ASAP! I am beyond LIVID. Can't wait for @googlefiber in South Jordan.
Dances with Nut Jobs @BearUrine
Reported 2021-10-26 11:48:38
@Trickywii @googlefiber 100% true answer is: Squirrels. they love the taste of the fiber lines and are out eating cables. If the lines move, the signal gets choppy or goes out. Google is lazy to fix it because it fixes itself once the lines stop moving.
CoolHand @CoolHandluke080
Reported 2021-10-26 07:15:11
@googlefiberhelp @GetSpectrum @Google Update: Google's Tech they sent on Friday CAUSED the network to go down. 3rd tech ystrdy said yup, there is an issue but HW is fine. Escalated and said to check back with internet team in a week....thanks @Google @googlefiberhelp Still charging me full price tho..@FCC
๐ฑ๐๐Zodin Virzin ๐๐ @VirzinZodin
Reported 2021-10-26 01:46:18
@Trickywii @googlefiber Anyways. I hope your internet is fix soon Tricky. ๐ฑ๐โค๐งก
Paul Waibel @pwaibel
Reported 2021-10-25 16:37:35
@googlefiberhelp my service has been down since sometime yesterday, any idea when the issue in the Salt Lake City area will be resolved, outage page was showing estimate but since ****ing past. That time this morning it is gone
๐ฝ๐ผ๐น๐๐๐ถ๐ฐ๐ฎ๐น @blaylocker
Reported 2021-10-25 14:22:07
@livingjaded I switched from Spectrum to Google Fiber about a year ago. I've never had an issue with Google. It's up 100% and blazingly fast speeds.
And no, I'm not a Google employee ๐คฃ
Michael Bodmer @mbodmer
Reported 2021-10-25 13:41:50
@KevinL0 Tried that man. Still had the weird stutter video quality. Almost like it was rendering or something. I have google fiber too so i know itโs not my issue!
Alexander Clarke @fifteenforty
Reported 2021-10-24 20:49:34
@googlefiber Donโt get me wrong, I donโt want anyone getting injured trying to fix my internet, but if we are going to have an extended outage an email should go to customers.
Alexander Clarke @fifteenforty
Reported 2021-10-24 20:48:25
@googlefiber So, tomorrow afternoon you will start looking for the problem?
Alexander Clarke @fifteenforty
Reported 2021-10-24 20:14:07
@googlefiber Webp*** has been down at my SF building for 3 hours but there have been no communications. Any updates?
MHL @Financi34544151
Reported 2021-10-24 11:00:24
@CRollN @Ask_Spectrum @googlefiber FTC will soon crack down on them for monopolistic tactics and bait and switch practices.
Cox Customer Care @CoxHelp
Reported 2021-10-24 00:00:22
@JohnnyvanVlimm1 @CoxComm @googlefiber !) Jonny, I am sorry that you have been experiencing any internet outages. We respond to all outages as quickly as possible. I know how frustrating it can be whenever there is ou outage. I am happy to check your area to see if there are any updates.
CoolHand @CoolHandluke080
Reported 2021-10-23 18:41:50
@googlefiberhelp You guys misconfigured my internet and can't roll truck to fix it for 24+ hours..I used to have @GetSpectrum and they rolled a truck same day after they made an error. Might be best to stick with spectrum folks. At least they're consistent. Will start a gofundme for you @Google
Charles Bremer @CoolHandluke080
Reported 2021-10-23 17:51:00
@googlefiber @googlefiberhelp Google, I called in for slow speed & your support noted a "provisioning issue" & escalated it. 30 mins later lost all connectivity. You tried restarting the circuit but insist it's hardware. We had a tech out YESTERDAY & HW was fine. Fix wut U broke.
Modera Reynoldstown @Mreynoldstown
Reported 2021-10-23 10:05:53
Breakfast is served! ๐ณ๐Come on down to the 3rd floor lounge and grab your breakfast sandwich courtesy of Google Fiber while supplies last!๐ ๐ https://t.co/gmHjcSJev1
SB @pasdexcuses
Reported 2021-10-22 22:11:29
Wow, a "Karen" asking @CoxComm customers like King Ron for patience. I think she needs to speak to the manager instead. We need answers! #CoxOutage #CoxOutrage #CoxDown
Save us @eatel @googlefiber @ATT !
SB @pasdexcuses
Reported 2021-10-22 21:34:51
@CoxComm @CoxLouisiana @CoxHelp You better have some big automatic credits coming to us for this widespread #CoxOutage! Third largest provider and all of South Louisiana seems to be down for over an hour. SMDH #CoxOutrage #CoxDown @ATT @DIRECTV @googlefiber @GetSpectrum
a middle-aged man @sorensen44
Reported 2021-10-22 18:59:47
Thanks @Xfinity your policy of not answering the phone "during an outage" makes it so easy to dump your terrible service when Google fiber arrives. #comcastsucks
ChaseBrowning @ChaseWBrowning
Reported 2021-10-22 15:14:33
.@Ask_Spectrum, why does yโallโs internet connection never last more than 2 weeks at a time? I had the same issue 2 years ago. Then I switch to @googlefiber and never had an issue. @GetSpectrum is the only provider for my area. Do ****ing better, because this is ridiculous.
Seeson @seeson
Reported 2021-10-22 12:35:02
@NachoCustomz Irvine has a ton. AT&T Fiber was 1GB up and down. Google Fiber is in most Irvine complexes, too.
Heccinator @Merginator
Reported 2021-10-22 08:28:43
Disconnecting 3 times in 30 minutes still.
I hope @googlefiber can fix this for me. I'll have to call them back.
Utah Bliss @bliss1981
Reported 2021-10-21 21:27:16
@itsjimmyw @Xfinity Itโs awful. I was so happy when Google Fiber was finally available in our area. I pay significantly less and get nearly 900 up AND down.
mason @mason91913791
Reported 2021-10-21 14:52:00
I love trying to work from home but having constant internet interrupitons do better @Ask_Spectrum.
Really wish @googlefiber was available innmy area atleast they have the decency to pay customers back for down time.
Dr. Anneke Garcia @annekem
Reported 2021-10-20 15:54:44
@GoogleFiber outage in the Jordan Meadows neighborhood of #SLC. Is it the construction on 700 N again? It's really a **** to come in the middle of a workday like it just did a few weeks ago. Do construction crews have a connection? Is there a way to avoid these issues?
Mike Ellis @Mickey_MDOD
Reported 2021-10-20 14:40:23
@googlefiber just wondering how long until the outage at my house is fixed. It said 2:37 and now it says 6:37. Not good for only having service for 4 days.
Duchess Jen ๐ Get Vaxxed! @duchessjenlive
Reported 2021-10-20 13:44:34
@googlefiber Thanks.
Do you have specifics on yesterday's outage? The outage at the beginning of the month, and the two for last month?
I have to imagine that that information is logged, especially for future considerations and escalations.
Jesse McDonald ๐ง๐ปโโ๏ธ๐๐๐ป ๐ธ @jesseseogeek
Reported 2021-10-20 13:13:52
@googlefiber Itโs not the system. Itโs a full ****n outage. We called and all they told us is that someone is coming out to look at the connection (probably the exposed line that crosses a street and d****s over a fence) but past that there isnโt anything to do. Clearly this is a larger issue
Chris ๐โ๏ธ๐ @chrisdag0at
Reported 2021-10-20 08:48:58
**** @googlefiber WiFi should never be going down like this
Don Miller @drmiller
Reported 2021-10-19 17:56:18
@googlefiberhelp Did that twice. Apparently there was a nationwide outage you didnโt know about. Working now.
Jesse McDonald ๐ง๐ปโโ๏ธ๐๐๐ป ๐ธ @jesseseogeek
Reported 2021-10-19 12:12:33
@googlefiber Thanks Joel. Will DM working? We reached out through chat on the website but all they did was confirm that the internet was in fact down lol
Jesse McDonald ๐ง๐ปโโ๏ธ๐๐๐ป ๐ธ @jesseseogeek
Reported 2021-10-19 11:41:39
@googlefiber It looks like someone has come out already but this is happening super frequently and seems to me like a bigger issue that needs to be addressed.
Jesse McDonald ๐ง๐ปโโ๏ธ๐๐๐ป ๐ธ @jesseseogeek
Reported 2021-10-19 10:53:51
Seriously, get it together @googlefiber! This is the second week in a row where my internet has gone down. Last week it was down for 4 hours which certainly makes work difficult right now. That makes, by my count, 5 multi-hour outages in the last 4 months.
emily @_emilyjacobs
Reported 2021-10-19 00:19:16
also honorable mention to whoever installed my Google fiber jack upside down ๐
emily @_emilyjacobs
Reported 2021-10-19 00:18:06
also honorable mention to whoever installed my Google fiber jack upside down ๐
Rayziel @Rayziel_
Reported 2021-10-18 20:53:32
@shinobi602 @Ask_Spectrum This company is the worst. I was lucky enough to have google fiber in my city and havenโt had a single issue in 4 years. With @Ask_Spectrum it was a weekly thing.
๐SpoopDaddyTeej๐ป @BDTeej
Reported 2021-10-18 18:37:22
@TheMilesLuna @GetSpectrum @googlefiber Knew? Who do you think took the network down in the first place? ๐๐
Brandon Younes @moparman2nd
Reported 2021-10-18 17:53:59
@TheMilesLuna @GetSpectrum @googlefiber Be glad you don't have mine. 25 down 2 up.
spooklee ๐ค (she/they) @daydreamleanne
Reported 2021-10-18 17:38:55
@TheMilesLuna @GetSpectrum @googlefiber fiber is so so much better!! literally spectrum completely shut down our internet at our work so we switched <3
Tim Leftwich @timleftwich
Reported 2021-10-18 17:36:05
@TheMilesLuna @GetSpectrum @googlefiber You think somebody tipped them off? Like โYโall, get down here! Spectrum is acting up again. Letโs get those fliers out!โ ๐
Miles Luna (he/him) @TheMilesLuna
Reported 2021-10-18 17:27:22
Our @GetSpectrum internet has been down all day. We had to go to a cafe just to get any work done.
Came home to find a flier on my door: โ@googlefiber is coming to your neighborhood!โ
Yโall. Itโs like they knew.
Guyโs Snacks @GuysSnacks
Reported 2021-10-18 15:54:13
@Reflex2G @GFuelEnergy Bummer. Since Iโve had google fiber Iโve never had any outage outside of a full power outage.
Laura Waits @lwaits
Reported 2021-10-18 14:44:06
@Ask_Spectrum @somo_arigato What about the frustration of co-workers having to cover someone because of a Spectrum outage every week. How are you in business still? So lucky we got Google Fiber at our house. Feel for you Spectrum customers, with no other choices.
Chase Muder @chasemuder
Reported 2021-10-18 12:46:05
@MegaM****A @somo_arigato @GetSpectrum @Ask_Spectrum @googlefiber @ATT Still down. How do we get a bill adjustment for this scam?
Mega Man USA @MegaManUSA
Reported 2021-10-18 11:38:25
@somo_arigato @GetSpectrum @Ask_Spectrum @googlefiber @ATT Spectrum sticking to the same tired playbook. Zero public admission of an outage entering hour 6.
Trying a new angle: I complained to the FCC
https://t.co/rkk9G5gLca
Would love to have @googlefiber in this area though
honeymoon in moscow๐๐น๐๐จ @somo_arigato
Reported 2021-10-18 11:26:46
This is the second long *** @GetSpectrum outage in a week. Thatโs like 20+ hours of down time. No other high speed internet in 78758. I got work to do. @Ask_Spectrum WTF? @googlefiber @ATT where u at? Capitalism failing out here.
RolaGhosta ๐ป @RolaCoasta
Reported 2021-10-16 17:25:30
@googlefiber @LEGIQN @KylieNoels This is facts! ๐ฏ I honestly don't gotta worry about internet issue with Google Fiber. In this industry having quality and fast internet is almost a necessity.
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