Is FlightHub currently down? Live Status and Outage Reports

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Worldinmyeyes @WorldinmyeyesT

Reported 2022-01-23 09:54:50

@FlightHub @sile_goblin @united So since November I have been trying! Until now it’s always the same answer , the problem never SOLVE ! @FlightHub sorry the airlines don’t offer the flights now, you have to call us 4 days later, I don’t know how many times I have been calling

Lesley @Ladee_LyLa

Reported 2022-01-22 11:07:28

#fairplay although it was initially frustrating dealing with @flighthub #CustomerService they did resolve my issue finally 👏 #thankyou

Colette Zahar @ColetteZahar

Reported 2022-01-20 23:59:18

@FlightHub @C***idyZahar @AirCanada I have already spent almost 17 hours on the phone talking to agents and supervisors and still nothing. Your customer service is horrific. You have a phone number on file use it if so@wine wants to rectify this problem

nadia @nadia94035601

Reported 2022-01-20 05:50:43

@Lkarimwabo @MadhaniMithil @FlightHub To the airline when he said he did. Respectfully you’re **** out of luck. Going with these people might save you money in the moment but the second a problem arises you have several issues that are NOT fixable. And if you wanna fix the issue it’ll cost you even more money

nadia @nadia94035601

Reported 2022-01-19 19:25:04

@lizzybethotu @FlightHub @flyethiopian They won’t refund you @lizzybethotu trust me. Porter said the same thing to me. But the issue is now that you have to pay to access that credit and then you will need to pay more for the difference in flights. Never book with this company. They have 8.5 million $ in lawsuits

scrawlsheet @ScrawlSheet

Reported 2022-01-19 17:06:03

@UdayKumarKuchan @FlightHub This is also my issue. They are not honest.

Aragorn @kingofGondor91

Reported 2022-01-16 17:34:59

@JeanSabbagh @FlightHub Actually, they did today after 5 days took down the details and said we will get back to you in 2 days and if not then please reach out to us. Lets see what happens , i will update here.

Jeanne Wang @jeanne_wang11

Reported 2022-01-15 16:00:17

@FlightHub My husband waited on hold for 3 hours and your guy ended up HANGING UP on him. You’re company won’t issue a refund but are making us pay MORE in order to use the credit we have?? My husband asked to speak to a supervisor and was hung up on. Unbelievable.

Lynn 🇨🇦🇺🇸🍊 @DJT_Wins

Reported 2022-01-15 11:53:23

@FlightHub Never use Flight Hub. Your credit means nothing it just costs more to use it after being on hold for nine hours. Zero customer service. Zero accountability. Should be forced to issue refunds at the bare minimum!!! 😡

Pranay Parwal @PranayParwal

Reported 2022-01-12 09:49:19

@KaranModi12 @FlightHub Just curious, did you receive a resolution to your issue?

Lesley @Ladee_LyLa

Reported 2022-01-11 07:57:15

@FlightHub issue unresolved. #waittime 5 hours + yesterday. Called @airtransat directly as directed by you sent me back to you. Please call their GDS line asap re my booking 200571541 also dm #facebook and #twitter

Marzieh @Maze_Rezamand

Reported 2022-01-10 22:07:28

@FlightHub I was on hold for 4 hours and then I was disconnected. I need to change my flight date due to an unforseen broken ankle. I am again on hold , but unable reach anybody. @FlightHub

raging_grannie @raging_grannie

Reported 2022-01-10 15:04:37

@CaulfieldTim @FlightHub I have to say you get what you pay for. Booking with an online “travel agency” may seem like it’s saving you a few $’s until you have a problem. My clients are pretty happy they booked with me and I’m taking care of their problems 🙂

Lesley @Ladee_LyLa

Reported 2022-01-10 12:17:53

@sile_goblin @FlightHub @WestJet @cbcgopublic @BBB_Capitals I finally got a reasonable agent after a five hour wait. Hope your issue got settled.

Lesley @Ladee_LyLa

Reported 2022-01-09 10:28:15

@FlightHub waited over two hours on hold over two days only to be dropped by a technical issue when speaking to an agent....no call back such terrible customer service

Lesley @Ladee_LyLa

Reported 2022-01-09 09:50:22

@FlightHub @sile_goblin @WestJet @cbcgopublic @BBB_Capitals I was talking with an agent and you disconnected me for a techinical issue I have dm the booking number to you I am waiting for a call back

Yahya Hafeez @YahyaHafeez1

Reported 2022-01-08 22:07:47

@TuPhuong @FlightHub I have the same issue. My connecting Air Canada flight is suddenly dissappered from the itenary. I have tried many times to contact flighthub but no response yet. @FlightHub will you ever call us back ???

Worldinmyeyes @WorldinmyeyesT

Reported 2022-01-08 16:05:06

@FlightHub @sile_goblin @united right now after 3 hours waiting,I talked with a flighthub agent Ed, after I explained everything, the technician problem happened, the phone is back to waiting line, another agent Brown answered, technical issue happened again, now is the 3rd agent, I hope no more technical issue

Worldinmyeyes @WorldinmyeyesT

Reported 2022-01-08 14:02:02

@sile_goblin @united @FlightHub This morning flighthub agent even ask me to contact United directly, but I purchased the ticket with flighthub , not united , so seems when we wanted to purchase tickets, we could book with flighthub, but when there is a problem, go to the airline directly

Worldinmyeyes @WorldinmyeyesT

Reported 2022-01-08 13:10:09

@FlightHub @united and when flighthub agent give no solution for the problem, when I asked to talk to a supervisor or manager , they never want to transfer the call 🤷‍♀️

Aft flaps @aft_flaps

Reported 2022-01-08 11:45:44

@SpaceflightHub @NASASpaceflight Might want to fix this

AMITOJ TAKHAR @amitojtakhar

Reported 2022-01-07 06:28:26

@FlightHub Just to let everyone know they have resolved my issue and emailed me all details

Sam @sam91T

Reported 2022-01-06 20:15:35

@vcraine01 @FlightHub @tapairportugal I'm going back and forth with @flighthub and @qatarairways. None of them is taking responsibility and just telling me to go to the other party with my issue. What an absolute **** show

Manik Arora @ManikArora10

Reported 2022-01-06 20:02:31

@leapyearcody @FlightHub I am waiting for more than a year. They will never issue a refund. Worst company to deal with. They just come up with different atories everytime, just using our hard earned money.

victoria @vcraine01

Reported 2022-01-06 14:20:49

@FlightHub @tapairportugal I have. I also sent an email to FlightHub on Dec.30 and have yet to receive a response. At this point, we're confident that @FlightHub is either incapable or unwilling to issue our refund.

Tyler Sherren @TylerSherren

Reported 2022-01-05 09:57:28

@FlightHub I’ve been on hold for numerous days and hours and I just need to talk to someone about moving my flight up a couple days. It’s a quick fix but I need you to answer your phone. Call me, tweet me, anything!

victoria @vcraine01

Reported 2022-01-05 09:57:21

Amount of time @FlightHub and @tapairportugal take to issue a refund for flights cancelled in June 2020: Going on 19 months since flights were cancelled and 10 months since we formally requested a refund from @FlightHub.

Berna @berniee__

Reported 2022-01-04 05:49:15

@flighthub I’ve been trying to talk to a real person for customer support all morning. The 2 automated support request categories do not meet my issue. How can I be contacted to customer support ASAP?!

Sezen Abtihodzheva @s3z3nn

Reported 2022-01-04 02:17:44

@FlightHub Hi there @FlightHub the issue is unresolved. Can you please call me back? Thanks.

Sezen Abtihodzheva @s3z3nn

Reported 2022-01-03 08:00:49

@FlightHub Why can't I speak to a human on the phone? None of the options listed correspond to the issue I'm experiencing. Can you please DM me an email to reach out to or call me asap as my flight is soon? The Zendesk support form only allows for 2 options.

Sezen Abtihodzheva @s3z3nn

Reported 2022-01-03 08:00:00

@FlightHub Why can't I speak to a human on the phone? None of the options listed correspond to the issue I'm experiencing. Can you please DM me an email to reach out to or call me asap as my flight soon? The Zendesk support form only allows for 2 options.

Sezen Abtihodzheva @s3z3nn

Reported 2022-01-03 07:56:36

@FlightHub why can I speak a human on the phone? None of the options given correspond to the issue I'm experiencing. Can you please DM me an email to reach out to you or call me?

Manik Arora @ManikArora10

Reported 2022-01-02 13:10:58

@adithyanaren89 @FlightHub How ?? I have been waiting for more that a year, each agent I speak to has different information even when everything is on file. Looks like they are just ripping off customers, I have been informed more than 5 times that airlines have approved refund. But they do not issue it

smh @suees1997

Reported 2021-12-30 17:38:52

@JustFlyGlobal Luckily my issue was resolved after talking to an @AirCanada agent over one call. Please avoid @justflyglobal and @FlightHub to save yourself the headache. They lied to me about a flight not being cancelled because they didn't want to give me my refund smh what a joke

dondréa @dawnzdrea

Reported 2021-12-30 13:37:22

hey thanks @FlightHub for making the third error on my flight home. ended up costing me an additional $1,100 to fix your mistakes. I’ll be calling to sit on hold for over 3+ hours I’m sure. never booking through you again!

Ben Dunn @nebnnud

Reported 2021-12-28 16:16:50

$2000 down the drain, and worse another year I don’t get to see my family thanks to @FlightHub . Completely atrocious. M***ive mistake you guys made and refuse to make right. @globalnews @CTVNews

Djay Djon @DjonDjay

Reported 2021-12-28 13:40:05

@HahnAirLine Never #SCAM RESPOND TO MY ISSUE @FlightHub AND @WestJet TOLD ME SO MANY TIMES THAT YOU GUYS ARE IN CONTROL OF MY BOOKING AND MY ACC IS LOCKED BY YOU THATS WHY THEY COULDNT ENTER TO MY ACC AND SOLVE THIS BS ALL NOT CUST. SERV. ALREADY DID MY REPORT TO @BBBSToronto https://t.co/An8U1oLagz

Joana @Joana50849529

Reported 2021-12-26 17:32:19

@FlightHub Issue been resolved. Thank you

Joana @Joana50849529

Reported 2021-12-26 15:41:15

@FlightHub I am still waiting for you to reach me out. This is ridiculous. This issue should you take it seriously and should not put anxiety to your customers.

RealityGyal @StacySaysHello

Reported 2021-12-21 15:39:06

@FlightHub After being on hold and on the phone for 3 hours and 30 minutes to solve an issue your representative hung up on me. This is absolutely unacceptable. https://t.co/Ty0ofzoQET

Nastasia H @TashNation

Reported 2021-12-20 18:57:43

@FlightHub Why is the cancelled ticket still active on your online booking system??? The ticket is counting down a departure date in 3 days. Please confirm the ticket is successfully cancelled.

Richard Robbins @rich1

Reported 2021-12-20 17:34:41

@AkramZangene @lufthansa @FlightHub Did you ever get your money? I just filed a complaint about @FlightHub with @NewYorkStateAG for what seems to be the same issue.

Richard Robbins @rich1

Reported 2021-12-20 17:33:21

@smirh***ani @FlightHub Did you ever get your money? I just filed a complaint about @FlightHub with @NewYorkStateAG for what seems to be the same issue.

victoria @vcraine01

Reported 2021-12-20 08:03:16

Amount of time @FlightHub and @tapairportugal take to issue a refund for flights cancelled in June 2020: 18 months and counting. Will provide further update next month...

sia foryoh @siacici

Reported 2021-12-19 05:44:25

@FlightHub why is it that @AirCanada is informing me that u have not confirmed my flight that leaves on Tuesday morning but yet I received an email from u stating that my flight is confirmed but for the afternoon? No one is picking up the phone to fix this!

Alma Rex @AlmaRex_

Reported 2021-12-18 11:12:48

Whatever you do, don’t use @FlightHub. This is the worst service I’ve ever had with a travel agency. Why have I been on hold for 7 hours and my issue is no where close to being resolved? I’ve spoken to 4 different agents and I keep getting disconnected for no reason.

Nastasia H @TashNation

Reported 2021-12-18 07:43:39

@FlightHub This is the 2nd customer service outage in December alone. Clearly, this is a concerted effort to avoid the flood of complaints that continuously plague your company.

Nastasia H @TashNation

Reported 2021-12-18 07:40:43

@FlightHub you lied to the BBB saying you can't refund due to airline policy. You told me it was an online system issue after I cancelled in 3 hrs. No policy prevented my refund, only your deceptive practices. 16 days til the promised refund.Let's see if the horror story ends.

Sehtaj @sehtajchahal

Reported 2021-12-18 02:36:20

@AirCanada Thank you for you reply, flighthub had given me a call back right away and corrected the problem 😊👍🏽

Brishkay @brishkay

Reported 2021-12-17 16:20:50

@FlightHub @airtransat Tried many phone calls, your voice ***istants do not let me reach your support. My daughter is abandoned in a city during this holiday season?? Why did you not notify customers about air transat flight cancelations. Why did you not issue refunds??? Try 195128162 reservations

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