Is DPDgroup down right now?
(latest update November 28, 2020)
DPDgroup is an international parcel delivery service. Is it up or down? Is it down for me? Check the status or Report your issues below!
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DPDgroup Latest Reports
Reported 2020-11-27 14:53:31
@DPDgroup_news It's certainly contact-less when you lie about attempting to deliver and never even turning up! So appalled at your service. You have let the Sikh community and myself down. I paid for an item and a service to be received in time for a religious celebration and DPD has RUINED IT
Reported 2020-11-27 12:29:54
@whittingtondic @ChaScho24 Wait!!! She did it to me once just as the DPD driver was turning round. I was looking out of the window Soon as he made eye contact with me. wallop!!! Charlie bombed my kecks rite down. Both layers.
Sarah Chamberlain @SarahCh31947924
Reported 2020-11-27 11:51:26
@curryspcworld system issues, everytime I get through to an agent they cannot help because the system is down. I have not received my parcel despite DPD saying its been delivered and your staff are being very unhelpful!!!
Clementine Serrell @clemserrell
Reported 2020-11-27 11:42:13
@DPDgroup_news I’m not reaching out, I’m complaining. The issue has now been rectified but thanks for getting back to me so promptly 🤦🏼♀️
Reported 2020-11-27 11:01:53
@Hermesparcels get on my nerves every other company dpd dhl delivered today apart from them saying issue with address but they was here yesterday I paid for next day delivery WHERE IS MY STUFF
Reported 2020-11-27 09:09:13
@petercastle429 @BrewDog @ads_robcooling I suspect there’s a lot of this going on at the moment. Our DPD driver told my wife that he couldn’t find our delivery - drove off and then logged it on tracking as delivered! Not Brewdog’s fault but I would like their hep to resolve the issue
Reported 2020-11-27 06:45:22
@DPDgroup_news feeling badly let down. Paid for next day delivery on Monday, delivery still not dropped and you have no idea where the package is. Can't phone and speak to anyone. Told to wait 24hrs on Wednesday, now been told to wait 48 hrs. I thought Yodel was bad 🙄
DHL Express UK @dhlexpressuk
Reported 2020-11-27 06:44:48
@TheMangoGirl2 @UPS @DPDgroup_news @TheMangoGirl2 @UPS @DPDgroup_news I'm ever so sorry to hear about this delivery issue, please DM me the tracking number so this matter can be looked into further. Kind regards, Amrick
Dominic Rushfirth @DominicRushfir1
Reported 2020-11-27 05:31:59
@FrosstedFlakezz I’m worried it’s dpd delivering! They sent my ******ins creed Valhalla to wrong address posted a blurry photo as proof and took days to get into contact with them which they said it’s down to curry’s to sort was a right **** show! I’m stuck on order received at min ordered 8:03
charlie 🧙🏼♂️ @Elkk__
Reported 2020-11-27 04:35:00
Aww the DPD guy was so desperate to make sure I got my package that he was near enough kicking my door down whilst I was singing to myself in the shower 🥰🥰
Nishant@ Portexcel @NishPortexcel
Reported 2020-11-26 23:44:12
@nsitharaman madam we are again highlighting the issue of indian custom . In faceless ***essment officers are purposely delaying the bill of entry and industry is facing a lot of trouble even for DPD , AEO client bill of entry are not ***esing for 8 to 9 days .
Denver Police Dept. @DenverPolice
Reported 2020-11-26 23:38:49
#DPD Officers on scene at N Broadway St at Walnut St on a 2 vehicle crash with serious injuries. One of the drivers was transported to the local hospital, and the second driver fled the area on foot. Anyone with information is asked to call Crime Stoppers, 720.913.STOP (7867) https://t.co/EZ5CChatH8
Roger Thomas 🏴🇪🇺 @rogere84
Reported 2020-11-26 17:49:45
@DXdelivery I've sent the details, but honestly I've had 4 deliveries since living here for the last 6 years from you and never has a delivery been even remotely on time. Whereas I've probably had 600 DPD deliveries and one 1 issue. I proactively avoid retailers who use you.
Bernadette Benahmed @Bernade12392097
Reported 2020-11-26 17:40:01
@ASOS_HeretoHelp Parcel from. Ados delivered and not received. Left on doorstep by DPD photo taken, not signed for, not proof I've got it, value over £100,now you and DPD p***ing the issue to each other, need to be refunded,the item was stolen, 13/11 20 please advise, Bernadette
Tom S @Tom_brs
Reported 2020-11-26 15:39:24
@DPDgroup_news Do you handle parcels from Chronopost when they reach the uk? I've got an issue with a parcel delivery from them and it's at one of your hubs and I don't know if their customer support on twitter speaks english.
Reported 2020-11-26 15:05:45
@MrTobySmith Hermes for sure, although Yodel have had their moments too. DPD have never been a problem for me and my work uses them too.
Charleen Bole @Tigerloverbole
Reported 2020-11-26 14:53:59
@JDSports I got off the phone! The problem is I only received one pair wheres invoice said 2. But it’s not dpd fault as they delivered the goods. It’s the pickets fault is what was the problem
Nicky Spesh @LardBar
Reported 2020-11-26 14:37:47
@ScanComputers a relative had a faulty monitor with a few bad pixels. Packaged it up sent it back via DPD (arranged by you). You claimed monitor was broken in transit and now it's been 8 weeks and he's now been told he needs to pay full amount for the monitor to be repaired!
Reported 2020-11-26 14:29:57
One social worker down. How many more will it take for SCC @CMTMosqueda and @MayorJenny to realize DPD needs funding. Not De-funding?
Rebel Heart @ladyoscar883
Reported 2020-11-26 14:24:00
@DPDgroup_news Thanks, but I got it sorted. Thankfully my parcel ended up in honest hands and today I found it on my doorsteps. The issue is it's been happening 98% of the time. Your drivers should learn to read the right address, ring me & ring the bell, to make sure the parcel is delivered
Stuart Swanton @StuartSwanton
Reported 2020-11-26 12:28:18
@EmilyBurrett @DPDgroup_news @Hermesparcels Fingers crossed. Veronika is usually bang on with DPD deliveries but Ahmed has let the side down tonight. Hopefully it won't be like when my Parcelforce tracking stayed still for ages and I saw the guy asleep in his van when I took the dog for a walk.
Reported 2020-11-26 11:19:57
@Minion_Josh_ @tulyardave Totally agree. Ordered via Dpd from kernow Saturday. Despatched sunday (yes sunday!) And delivered monday. Best service could be. Shame rm let them down with the dbso order.
The Municipal Oracle @MunicipalOracle
Reported 2020-11-26 10:50:56
The joys of home deliveries by @DPDgroup_news 2 out of 3 pots broken despite 'fragile' marked stickers on the boxes. https://t.co/QiNpk2HOzU
Reported 2020-11-26 10:25:25
@DPDgroup_news well done guys! Picked up 2 parcels wrongly on Monday, when we finally tracked them down yesterday when you planned to return to us. This is how you delivered to customers today. Thanks a bunch! https://t.co/WxhIenG8IY
Reported 2020-11-26 10:09:09
@ibnkokumo Been so lucky with DHL. Never had a single problem with them. It’s those dpd guys I don’t like.
Pamela Neilly @PJay1707
Reported 2020-11-26 09:54:18
@west_stacie @****oFreshUK @dpd_support And DPD won’t do anything unless ****o fresh ask them to and expect you to try to track down your own package. Its@a joke
Cygan Vs Bebe @CyganVsBebe
Reported 2020-11-26 09:46:58
@DPDgroup_news How dense do you need to be to think this is appropriate? Why not put the parcel down, press the doorbell and move back 2-3 metres like the usual driver?! https://t.co/Ksruaq2QtB
Reported 2020-11-26 09:46:14
@erikajayne_ @fastwayireland Ngl i feel that there is always a problem with Fastways! I wish companies would stop using them! DHL and DPD are so much more reliable ! I have never had a package delivered from fastways without a issue!!
Cygan Vs Bebe @CyganVsBebe
Reported 2020-11-26 09:45:29
@DPDgroup_news #contactlessdelivery (?!) Just had a delivery driver wait right up against my front door and stay there when I answered. He then tried to directly hand me my parcel, until I told him to put it down. I was his 64th delivery of the day, I believe. #dpd https://t.co/gEL59mOEdZ
Mossy #24 @MrBiggerexia
Reported 2020-11-26 09:31:41
@curryspcworld why is it so hard to speak to someone ?? I have an issue with a @DPDgroup_news delivery and would like an answer today
Reported 2020-11-26 09:20:48
@SamsungUK I've contacted DPD they have no information on a collection. So again Samsung are the issue, no one else, just Samsung providing pathetic CS.
Peter Robertson @flutealot
Reported 2020-11-26 08:46:21
@DPDgroup_news @dpd_support ...In summary: there is no clear customer support path and broken tech. No clear route to finding out what is happening, or to a resolution - whether that's using the insurance, returning the package, getting delivery, or getting any facts. Limbo.
Peter Robertson @flutealot
Reported 2020-11-26 08:44:44
@DPDgroup_news @dpd_support I've had great experienced shipping with DPD up till now. It does seem when there's an issue, I have to put in all the work. Many attempted calls to different seemingly random phone numbers and call systems, multiple emails. I've paid for the service, but I'm doing all the work..
Wehrle Christelle @WehrleChristel1
Reported 2020-11-26 08:14:40
@DPDgroup_news @Chronopost Chronopost never give a respond, that is the problem...and we have enough. The delivery service of Chronopost do profiting to steal. Wake up and stop to laughing of us
Reported 2020-11-26 06:23:09
Ugh, I had a full schedule of repairs today but @DPDgroup_news have decided my shipment deserves a day of relaxation in the local depot instead of delivering them. Hate letting down customers. That just leaves a MacBook SSD upgrade and MBA Display replacement to keep me occupied.
Reported 2020-11-26 05:23:54
@DPDgroup_news absolutely atrocious service. My husband has spent days trying to track down a parcel that you have mixed up. We want to speak to a human
Helen Highwater @HelenSimpson4
Reported 2020-11-26 04:48:12
@Brindisa I’ve done that. The issue lies with DPD not calling the contact number when unable to find the house. Whilst Brindisa have always been excellent, DPD have not.
Lukas Halota @lukehalota
Reported 2020-11-26 04:07:54
@DPDgroup_news Hi, I'm having an issue with my parcel due to an address query. I tried to get in touch with support but had no luck over email or telephone. Could you please help me?
Andy Newman @picandynewman
Reported 2020-11-26 03:04:28
*update* the issue is with #DPDIreland they were contacted on the 20th by #JDSportsIreland asking where the order was?
Reported 2020-11-26 02:39:26
@tim_cook Problem is Tim, my new iPhone experience was sour after Apple failed to deliver my iPhone 12 on time. I have asked to be compensated for stress and inconvenience as this was Apples fault. As a shareholder, I expect u to put this right. Your agency #dpd did this on purpose. https://t.co/Cds0qslNPa
Idris Bhayat @IdiiBhaxx
Reported 2020-11-25 19:25:57
When you see a @DPDgroup_news on the motorway with the number plate upside down. That’s one way to avoid speed cameras 😉🤣🤣🤣 YF13KKL
Crow G @blakout31
Reported 2020-11-25 18:28:28
@alecgwin Also his heart over his head as the same man who is doing sweeps of homeless camps throughout the city and isn't defunding DPD to help fix it.
THE Mrs Osborn @SueOsborn
Reported 2020-11-25 16:31:44
@dpd_support so I booked my first collection with DPD today, got a notification they would collect in the morning, waited in all day and no collection, I now have to wait another day and let my customer down - fuming 😡😡😡
owain machno lloyd @owmach
Reported 2020-11-25 14:54:24
@DPDgroup_news “We take a more personal approach to parcel delivery” is very true if it means your couriers leave parcels unattended at the delivery point and put my name down as being the receiver when i wasn’t even there. https://t.co/3WjiiyG40e
Dr Karen Robb @KarenPhysio
Reported 2020-11-25 14:01:27
@DPDgroup_news impossible to make a complaint about a parcel that was left outside my apartment block unsecurely & without notification. I enter my ref no on your website, give it the thumbs down, try to provide more details but ‘submit’ button not working #hopeless #frustrated
Reported 2020-11-25 12:33:40
Never had a problem with DPD before but today my parcel was sent to Bournemouth 170 miles away for some reason
mark barker (babble) @Markbarker2
Reported 2020-11-25 12:09:14
@zoejarvis1 @Richcross881 @Argos_Online @xboxuk @Xbox @XboxSupport I was fortunate to receive mine yet my m8 ordered the same time n dpd sent him a email the day before saying wil be delivered on https://t.co/ks08A8igQj tracking changed to out for delivery his changed to there’s been a issue in Birmingham.we live 3 doors apart which is strange.
Reported 2020-11-25 12:02:18
@afarifteh 1/2 Hi Amund, I believe we have been in contact with you this afternoon to advise further on this matter. Apologies for the mix-up with the DPD tracking number, it appears due to an issue with an incorrect label the parcel has been diverted. Not to worry..
Team Knowhow @TeamKnowhowUK
Reported 2020-11-25 12:01:38
@smashytashy1 @nowayjomo @TheWorksStores @Hermesparcels @DPDgroup_news ****o, Can you please DM us so we can help you with your issue - Alyssa
Reported 2020-11-25 09:16:23
@DPDgroup_news I need urgent help. I have received the worst customer service I have ever experienced and I need my issue sorted out with immediate effect. I am based in the UK.