Is Deliveroo down right now?
(latest update October 16, 2021)
Deliveroo is a meal delivery service. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Deliveroo Problem Reports
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Vittorio Angelone @thatvittorio
Reported 2021-10-16 19:43:01
My Deliveroo cyclist “encountered an issue” so couldn’t deliver my food and frankly the **** better be underneath a Nissan Micra
RichT @stan_butler84
Reported 2021-10-16 19:36:33
So @Deliveroo think it's ok to not pay their drivers when they go to pick an order up from the local KFC & they can't do the order because apparently the machine is broken, the so called rider support then say I won't be paid for the "cancelled" orders, diesel isn't free! 🤬
Danny Hone @EMAS_DannyH
Reported 2021-10-16 19:14:47
What a place to break down!! Sent a cheeky welfare package thanks to @Deliveroo
No on likes hangry Paramedics https://t.co/PFPSIeaJfv
BrockwellBadger @BadgerBrockwell
Reported 2021-10-16 18:12:27
@Carti_Mandua Too busy on their phones.
The doorbell rings and the kid jumps off the sofa screaming “Deliveroo.”
If mummy put her phone down instead of spending £20 on fast food, got to the supermarket and bought food to cook, she could feed that child for the whole week.
Jasio Sierakowski @jasiocollins
Reported 2021-10-16 18:11:20
Promised little Daisy a takeaway at hospital tonight. Unfortunately the restaurant messed up the order. But the customer service and sorting of the issue from @Deliveroo was bang on the button. Fair play. Shame a few more companies can’t pride themselves on first cl*** cust serv.
MIKE @mikepriestley13
Reported 2021-10-16 17:25:37
@Alexjohn89 Gone down hill. Only have it coz others have it other wise wouldn’t bother. God knows what it will be like if they get it delivered by deliveroo or Uber eats or whatever be even more uneatable mate. How you doing pal
Kukee2018 @kukee2018
Reported 2021-10-16 16:34:30
@My6Percent @Deliveroo @DeliverooHelp I had an issue with non delivery, I requested all my personal data under GDPR and told them I will do this monthly... I got my refund
Christopher Fell @Chris_W_Fell
Reported 2021-10-16 15:38:29
So @Deliveroo's rider has literally eaten half our @FiveGuysUK fries, used the dips, washed it all down with the ordered soft drink, and tried to break the milkshake's seal too. Arrived half an hour late, stone cold, burgers sweaty so obvious prepared on time. WTAF @Deliveroo
Mostafa @Mostafa96421975
Reported 2021-10-16 15:31:54
@DeliverooHelp Stop make me engry tell me dm if deliveroo not give me my ****ing money it will be bag problem no body in the world it will fix it
Davey P @BigPoppaMan
Reported 2021-10-16 14:45:00
@josievs on deliveroo to, dont even have to get my *** down there
April D @April_d_
Reported 2021-10-16 14:06:12
@Deliveroo I can’t report an issue with my order. Ordered ginger chicken got Steak! Can I please be refunded for the meal I didn’t get please. https://t.co/Jcz8nKIs7E
Heather Adamson @HevBrooker
Reported 2021-10-16 13:16:14
@UberEats i tried to claim my £15 off my first order code, went to checkout and used my husband PayPal account and it then said I couldn't make the order. Now it says I can't use the code?! I don't understand. Can you help fix please or we'll be using deliveroo instead
Nick @NickYegbos
Reported 2021-10-16 12:38:21
@Deliveroo @DeliverooHelp @WillShuRoo I've spent the the last 24 hours relentlessly trying to get what was probably a simple mistake by a restaurant resolved, to no avail. Why treat long-standing, subscribed customers like that? Is our loyalty truly worth so little?
Nick @NickYegbos
Reported 2021-10-16 12:34:01
@Deliveroo @DeliverooHelp @WillShuRoo Why is it impossible to get a refund for a delivery item that did not arrive? Palming long standing customers off with faceless CS agents while denying them their statutory rights is not the one. Can some one please fix this??
Georgie Heath @GeorgieHeath27
Reported 2021-10-16 10:51:13
🆘 😫🆘😫🆘😫
English person having a meltdown and my kettle has now broken…is it legit to order a deliveroo cup of tea? Not really in the mood to leave the house 😫
ToneJack @AntJack81
Reported 2021-10-16 10:31:29
Why do so many people drive through the centre of Manchester?
Why is the default setting for Deliveroo riders to go the wrong way down one way streets?
A pedestrian friendly town, Manchester is not.
Aidan Mundy @drunkenstylee
Reported 2021-10-16 07:29:33
@DeliverooFan To be fair to the Norwich fan listening to these idiots would trigger me but saying that we are a far better team hands down
Nick @niche_nosh
Reported 2021-10-16 06:59:07
@mattyradford @RTKfarmer @Deliveroo I ordered pizza to the nearest house when the combine broke down one evening last year 👌
LiverpoolWanderer @LiverpoolWande1
Reported 2021-10-16 06:38:40
@cyclegaz @Deliveroo Is it maybe a language issue?
Give me (the name of) your bike?
John Kendrick @MrJohnKendrick
Reported 2021-10-16 05:55:24
@DeliverooHelp Details sent. I have also been in touch with customer support inthe app who were unable to full resolve my issue.
👁ⓘ LEG ⓘ👁 @MrBrittle1
Reported 2021-10-15 19:03:47
@Ben_Digedig Not just deliveroo Uber eats & others they started the cycle lane down Cathays terrace so where are those people going to charge there electric cars & our dear head of the council got his road recovered a few weeks ago it wasn’t bad & a used road but needs to keep it looking nice
BD @BumblingD
Reported 2021-10-15 18:55:03
@BeeClaudia00 The silence is broken only by the clatter of the police helicopter, the drone of Deliveroo mopeds, and the occasional cries of a faraway phone snatch. It's quite the rural idyll.
Lvofficial @LvOfficial
Reported 2021-10-15 17:54:28
Hi @cottonscamden1 you might want to have a word with @Deliveroo as they are bringing down your restaurant. My food got delivered in a plastic bag,it fell out the container in transit, deliveroo refusing to help. Such a same.
Furenikaren @Fureniku
Reported 2021-10-15 16:55:03
@UberUKsupport yeah they just gave me a £1.29 insult without even asking what my problem was, and refuse to even consider anything else. Doesn't exactly pay back for inedible cold food. Closed my account, I'll stick with @Deliveroo
Charlotte Briffa @CharlotteBriffa
Reported 2021-10-15 15:11:19
@Deliveroo Absolutely appalled at the service received. My account has been blocked since June and after numerous emails (some of which have not even been answered) and phone calls, the issue has still not been resolved. Case number #97731254. Please can this be escalated.
dianamarie @dianama71250323
Reported 2021-10-15 15:05:09
@DeliverooHelp Nobody has helped in the APP, they take me in circles.. I am too fed up, with all the business I give you people, this is how you treat customers!!?? ITs an EASY FIX to correct this, yet you refuse.. how to I get a hold of customer service management @Deliveroo @DeliverooHel
dianamarie @dianama71250323
Reported 2021-10-15 15:04:56
@DeliverooHelp Nobody has helped in the APP, they take me in circles.. I am too fed up, with all the business I give you people, this is how you treat customers!!?? ITs an EASY FIX to correct this, yet you refuse.. how to I get a hold of customer service management @Deliveroo @DeliverooHelp
Ellen Brickley @EllenBrickley
Reported 2021-10-15 14:50:10
I am finally done giving @Deliveroo_IE @DeliverooHelp any more tries. My food just arrived stone cold. I don't mean gone cold - this was below room temperature and had never been hot. Rice and chicken so a food safety issue too. Also done with @Little***Dub - nauseating
Liam Malcolm Sturman @liam_sturman
Reported 2021-10-15 13:37:38
@KFC_UKI_Help yesterday I placed an order with you guys via deliveroo from you sudbury branch. Order turns up wrong. I try to rectify this problem by calling the restaurant. I phoned 8 times. No answer, in the end I don't get the food I paid money for. Not happy at all. https://t.co/BoGJwStjof
C J 🏁🕴 @SKAD_FOR_LIFE
Reported 2021-10-15 12:38:50
@nats_knapp Hahaha. Deliveroo has just started down here but I can’t get it at the moment where I am. But I’ve got a couple of takeaways on the just eat app which is okay when I want a chicken kebab lol. But tonight I’m making home-made turkey wraps and salad😋
John Crozier @johncrok
Reported 2021-10-15 12:06:16
@JaswinderVirdee The reality is they are just gonna shut down all the local cornershops. Coz people are too lazy to walk to buy their rizla. Sad I think. But when you look at the number of deliveroo, Uber and just eat drivers on the streets it's hard to argue convenience is not king
Abhinav Ramnarayan @abhinavvr
Reported 2021-10-15 08:12:05
Some numbers: Deliveroo -- hailed by Sunak at the time of IPO as "a true British success story" -- is down 32% from list price, Alphawave <AWE.L> is down 37%, online card retailer Moonpig <MOONM.L> is down 10% and Pensionbee <PBEE.L> is down 17.7%.
Dawood Al Khaja 🇦🇪 @BuEisa31
Reported 2021-10-15 07:53:15
Why on earth is Deliveroo using number startimg with +44 country code in U.A.E. I got uncessarly delay on my delivery due to not answering the international call as it may be fraud.
Another issue with this company when it comes to food delivery.
@Deliveroo
Giuseppe @giuseppegurgone
Reported 2021-10-15 06:20:07
@fffabs @void_0 you’d need to come up with an incentive for the man in the middle. Something like Deliveroo but for delivering goods. The problem is that in a decentralized and not regulated world it is then tricky to prosecute a theft
Andrew McDowell @madole
Reported 2021-10-15 05:43:18
@SaneBreadJT @Deliveroo Touts out 🤣🤣 Just observing batch deliveries being a broken system
GDK - German Doner Kebab @GermanDoner_UK
Reported 2021-10-15 05:40:59
@mands4walkies @Deliveroo We're really sorry to hear that you’ve experienced an issue with one of our third party delivery channels. Please let our customer service team know the details so we can make this right for you: https://t.co/xIfxA078cj
Corp Hish @CorpyHishdawg
Reported 2021-10-15 04:52:22
@CommBank I've been trying to order my food for the last 2 hrs. Thought it was deliveroo's fault, but have tracked it down to NetCode now...
PLEASE
- update your system status when stuff is broken
- allow opt-out, or alternative verification
- why on _every_ transaction??
Andrew McDowell @madole
Reported 2021-10-15 04:28:07
Just watched a @Deliveroo driver pick up some food from a takeaway joint. He waited 10 more minutes with the food in a paper bag getting cold to pick up another separate order before taking off.
The system is broken, customer gets cold food.
Andy @andymk77
Reported 2021-10-14 15:41:54
@DeliverooHelp Response from deliveroo was “tough luck”. Easy fix. Take my spend elsewhere.
Sína “still masked” Ní Ghogáin @sinanighogain
Reported 2021-10-14 15:22:28
@Antics0708 @Deliveroo Have never had an issue with them before - and they sorted it all out for me tonight so can’t complain too much
femboy sly @slyborg
Reported 2021-10-14 13:18:36
why the **** does nandos not deliver to where i live deliveroo fix this right now
EviL Ras @EviL_Ras
Reported 2021-10-14 13:13:31
@Deliveroo Worth a shout! #TastyThursday fix me up with dinner!
connor @conn_gb
Reported 2021-10-14 10:50:12
@Deliveroo This would be the perfect birthday treat while we’re down with covid! #TastyThursday
Niall @niallmullen90
Reported 2021-10-14 09:36:09
@Deliveroo #TastyThursday would be great as recovering from a broken ankle/leg, so would give the wife a night off cooking. https://t.co/aZNI0DtfjZ
tanya harrison @0118kizzy
Reported 2021-10-14 07:18:44
@Deliveroo I would love to win as im suffering with sciatica and can't even bend down to open the cooker door thank for the chance to win this fab prize #TastyThursday
Gemini @gemini_twr
Reported 2021-10-14 07:05:27
@Deliveroo #TastyThursday could tell use this as I’m down with a head cold and stuck in bed 😥
Christian two jab 💉💉 @cbiggins
Reported 2021-10-14 07:04:49
Ordered dinner through @Deliveroo at 8:20. No food at 9:30. Restaurant has switched on answering machine. No answer. Spoke to deliveroo until 10 who said not our problem. I have no idea what is going on. Ordered with another joint using @UberEats. Hopefully not too long.
Anna @missbattenburg
Reported 2021-10-14 06:34:28
@Deliveroo #tastythursday (our ovens broken)
🎃👻👽 👩⚕️sarah price👩⚕️ 🎃👻👽 @safronprice
Reported 2021-10-14 06:29:26
@Deliveroo Oooh is it bad that I already every single thing down to the extras of what I’d buy if I won?😂 #TastyThursday
Sweet Caramel @Shirleybeez84
Reported 2021-10-14 05:47:59
@Deliveroo #TastyThursday @keenbean0129 this would help me out not having to stand over the cooker feeling run down.
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