Is Deliveroo down right now?
(latest update September 19, 2020)
Deliveroo is a meal delivery service. Is it up or down? Is it down for me? Check the status or Report your issues below!
Continues Below
Deliveroo Problem Reports
No problems detected with Deliveroo
0
reports
last 20 minutes
Problems in the last 24 hours
Show Deliveroo Comments
Deliveroo Comments
Show Social Media Reports
Deliveroo Latest Reports
Scroll down
SGPEPL @sgpepl
Reported 2020-09-19 17:30:36
@DeliverooHelp @Deliveroo are the worst company in the UK! 5 of my last 6 deliveries haven’t been delivered. The drivers throw the food away & claim it was delivered. Customer chat always down & no phone number given! Do NOT use them if you can use Uber or JustEat or you drive. Utter disgrace!
SGPEPL @sgpepl
Reported 2020-09-19 17:29:57
@Deliveroo are the worst company in the UK! 5 of my last 6 deliveries haven’t been delivered. The drivers throw the food away & claim it was delivered. Customer chat always down & no phone number given! Do NOT use them if you can use Uber or JustEat or you drive. Utter disgrace!
Graham Cooling @YellingatCon
Reported 2020-09-19 16:21:38
@Deliveroo very disappointing first time using you. my food was delivered to the wrong address and the live chat operator confirmed it was a mistake with your system. But I still have to wait 48 hrs to hear about refund? So I have no food and down £20
Mike @brtnz
Reported 2020-09-19 16:06:09
Utterly let down by @Deliveroo.
Bobby @DazzlingBobby
Reported 2020-09-19 15:41:26
@DeliverooHelp @Deliveroo I dm'd you and you just said the restaurant delivered the food, which they didn't, and you cant do anything about it. Really helpful.£25 down the drain 👍
Roan Irving @roanirving
Reported 2020-09-19 15:01:35
Amazing performance week after week with our @Deliveroo service!
Proud to be one of the top performers in the business all down to consistent service and the entire team working towards the success!
#WellDone #Edinburgh #Leith #ItsWhatWeDo
@GrahamBarr20 @danwoodcoop @CeliniLara
Jess @Chipper_May
Reported 2020-09-19 14:57:02
What’s the point of an offer with @UberEats if the app AND website don’t work to when search for types of food?! Never have this problem with @Deliveroo ... #ubereatsissue #fixyourplatform
Bec Lupton @BecLupton
Reported 2020-09-19 13:40:38
@DeliverooHelp why is is there no easy way to feed back to your takeaway restaurant? Just received an upside down pizza. 😩
yurt alert @killianbarratt
Reported 2020-09-19 12:31:04
Is there a service, like deliveroo where you can just get someone to pop down to centra for you
Sam Mearns @SamMearns
Reported 2020-09-19 11:54:04
@Holbornlolz He’s ****ed it Boris... The infection rate has to come down... BORIS, I’m talking about the ****ing Deliveroo, not the country.
Whispers - Two naans the cheeky ****.
Charlie @carcoutts
Reported 2020-09-19 11:22:17
@DeliverooHelp The option reappeared after I'd tried another order so I think it was just a problem with my phone. Thanks for the quick reply.
welcome back to me screaming. AAAÀaa @trashintheabyss
Reported 2020-09-19 11:19:15
hi @Deliveroo, turns out i got charged twice for an order (once for the original items and then again at the revised price when an item i ordered wasnt avaiable). please help with refund as your live chats are down.
marc🍯 @cellLdn
Reported 2020-09-19 09:57:59
Problem after problem with you lot. ❌ @Deliveroo
Neil Turner is wearing a mask in public @nrturner
Reported 2020-09-19 08:09:38
I'm in the McDonald's in Heckmondwike. It's:
1. Surprisingly busy with Deliveroo and Uber Eats couriers
2. Causing major traffic issue with the queue for the drive-through.
FranFace @FranFace0o0
Reported 2020-09-19 07:11:03
Not a good day for @Morrisons - can you spot a problem with one of the rolls you sent me? 🤦♀️ One half of bun missing, other half mangled. On top of missing items through your @Deliveroo service, and no Morrison’s customer service available till Monday. Beyond irritating. https://t.co/IAgrrwZGr8
FranFace @FranFace0o0
Reported 2020-09-19 07:10:29
Not a good day for @Morrisons - can you spot a problem with one of the rolls you sent me? 🤦♀️ One half of bun missing, other half mangled. On top of missing items through your @Deliveroo service, and no Morrison’s customer service available till Monday. Beyond irritating.
De Luca Cucina @DeLuca83
Reported 2020-09-19 06:36:21
We now offer two sittings for dinner, early sittings without the piano show, & the #supperclub sitting from 8:30pm including the amazing atmosphere of our #awardwinning entertainment, cover applies. Also now offering @Deliveroo #delivery!
Mister P @miracletrophy
Reported 2020-09-19 06:32:35
completely let down by @deliveroo - sent a complaint and only half responded to. now no reply. #avoid #terriblecustomerservice
My Openino @MOpenino
Reported 2020-09-19 05:29:19
@ebyking @Talabat @Deliveroo @Zomato @InstaShopUAE @CarrefourUAE 318105843so far no one contacted me since I raised this issue over online chat yesterday.
Iwant yiu to refund me back the full amount plus talabat should compensate
Laurie Calverley @Birax
Reported 2020-09-19 04:40:43
Careful ordering from @Deliveroo @DeliverooHelp , if you get an issue you just get re-canned responses, a lack of understanding or authority to deal with the issue and platitudes, but no actual action. Disgusting customer service. Try @JustEatUK or @ubereats_uk instead.
sean keane @sean_ocathain
Reported 2020-09-19 03:19:31
@Antcon7062 She let herself down badly over the Deliveroo cyclist killing.....
Best on Twittter🇮🇹 @WasDaveOnce
Reported 2020-09-18 19:52:47
@hollandcourtney Why? Has Deliveroo just shut down? 🤷🏻♂️🤦🏼♂️
Deliveroo Help @DeliverooHelp
Reported 2020-09-18 16:20:46
@BuddysGlasgow If its a restaurant-related issue please email us at parters@deliveroo.co.uk
Finlay Alys Haswell @FinlayAlys
Reported 2020-09-18 16:19:53
My @Deliveroo driver broke down with my food now I have to wait another 40 minutes. I said I'd go and get it but apparently that's "not allowed" 😭😭
James Miller @jamesmiller_
Reported 2020-09-18 16:19:17
Local media/newspaper's really get me. I contacted many recently regarding a good local news story- not one picked up on it. Instead they choose to report on clickbait articles and promote partnerships with the likes of Deliveroo. No wonder local readership is going down.
Buddy's BBQ @BuddysGlasgow
Reported 2020-09-18 16:15:50
@Deliveroo @DeliverooHelp Check your dm's, ongoing issue for months, terrible customer service. Not resolved and totally ignored
Buddy's BBQ @BuddysGlasgow
Reported 2020-09-18 16:14:19
@Deliveroo Check your dm's, ongoing issue for months, terrible customer service. Not resolved and totally ignored
Buddy's BBQ @BuddysGlasgow
Reported 2020-09-18 16:13:27
@DeliverooHelp Check your dm's, ongoing issue for months, terrible customer service. Not resolved and totally ignored
Liam McDonald @Neonblue2009
Reported 2020-09-18 15:45:43
@Deliveroo whats with the constant invalid card responses? Other companies taking it no problem
Gevorg Poghosyan @gevrapatapich
Reported 2020-09-18 15:38:15
ah, it's actually @Deliveroo_IE that keeps me hungry .... is the one in UK as #bad as the Irish one?
Gevorg Poghosyan @gevrapatapich
Reported 2020-09-18 15:34:01
How many times can @Deliveroo change the estimate for delivery time?
The most incompetent and irresponsible service in Ireland... almost as bad as Eir's internet
#badservice #****quality #problem #hunger #firstworldproblems
kelly chitty @kellychitty
Reported 2020-09-18 14:19:23
@leah_moo @Deliveroo @Kate__M92 Did you ride down the stairs ?
Robert (Jamie) Munro @rjmunro
Reported 2020-09-18 14:18:04
@UberUKsupport It's Friday. I had the issue on Wednesday. I'll be sticking to @Deliveroo and @JustEatUK for now.
daviderogers @davidErogers
Reported 2020-09-18 14:05:00
@leah_moo @Deliveroo @Kate__M92 Did you ride down the stairs?
Raghad W. Al Nashmi @raghadwaleed_
Reported 2020-09-18 13:12:39
everytime i order thru @deliveroo their has to be a problem #لوعه #theworst
B @eatonmess_
Reported 2020-09-18 13:12:28
@DeliverooHelp I have, now. It’s been nearly an hour since I was logged out. Overall the restaurant hub has been playing up for nearly 2 weeks AND I keep getting this message about the server being down but no one has got back to me yet
Raghad W. Al Nashmi @raghadwaleed_
Reported 2020-09-18 13:08:39
every time i order thru @Deliveroo their has to be a problem #lo3a
B @eatonmess_
Reported 2020-09-18 12:51:46
@DeliverooHelp is your website down??? It signed me out of the restaurant hub and now i can’t log in https://t.co/dL3UCzsSuq
Paradise Slice @ParadiseSliceUK
Reported 2020-09-18 12:06:23
OPEN TONIGHT UNTIL 10- this is the LAST FRIDAY in Paradise 😢 so get your butt down to Brick Lane (or onto the internet to order @deliveroo or @ubereats_uk) @ Paradise Slice Pizza Shop https://t.co/54pkCE4pvX
Josie @josiejayne_
Reported 2020-09-18 12:04:06
I need a ban from Uber Eats and Deliveroo it’s becoming a problem
Stephen @pennacksplace
Reported 2020-09-18 11:51:49
Is @Deliveroo restaurant hub down for anyone else? #deliveroo #uk
Ellen B @elbeldner
Reported 2020-09-18 11:11:45
@pieminister (can't DM you?) I was able to place the order through deliveroo 🙌, but happy to help diagnose in case there's an issue on the ubereats side.
ItsLadyJadey @ItsLadyJadey
Reported 2020-09-18 10:23:51
@DeliverooHelp @dannijad How about you fix this mess? Even @DoorDash and @UberEats will fix a mess up like this! Not a good look, guys.
https://t.co/LoiMjAZJnf
Stephen Mann @stephenmann
Reported 2020-09-18 10:00:25
@DeliverooHelp Thank you for the swift response. I still don't think it was a Deliveroo issue - more a poorly managed @PizzaExpress restaurant. I'll scan the original letter and PE response in later and DM it to you.
Stephen Mann @stephenmann
Reported 2020-09-18 09:32:20
What's also interesting is the @PizzaExpress response provides various contact channels for @Deliveroo. Making the unhappy customer have to "repeat themself." You'd have thought that any customer-focused, service-reliant, company would have a process to p*** it on instead #CX
Stephen Mann @stephenmann
Reported 2020-09-18 09:19:47
The Pizza Express Customer Services Team Leader must be very busy as the letter he sent has someone else's contact details at the top - any #GDPR implications anyone?
And I'm still bemused that the @PizzaExpress restaurant not returning my complaint call is a @Deliveroo issue.
Stephen Mann @stephenmann
Reported 2020-09-18 09:11:21
Hah! An old-fashioned complaint letter to @PizzaExpress's CEO re a really poor delivery experience (late, cold food and no response from the restaurant itself) is a @Deliveroo problem. Nothing like p***ing the buck @PizzaExpress. I wonder how often it does this @MoneySavingExp?
ChasLark @chas_lark
Reported 2020-09-18 02:49:59
Evidently that is not an issue. The unemployment rate went down as more people took up gig economy jobs like Deliveroo/Uber. But they are all sitting waiting for deliveries that are now oversubscribed.
Risu @ReallyRisu
Reported 2020-09-17 21:16:01
@breadwitchery @bluejay_712 @DeliverooHelp Hey @DeliverooHelp this is absolutely unacceptable. :) fix it please.
Sebams25 @sebams25
Reported 2020-09-17 20:10:49
@Deliveroo why is so hard to contact you I have one problem with my account and no one has given me an answer!