Is Deliveroo currently down? Live Status and Outage Reports

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Sophia @SophiaIsabella

Reported 2022-06-26 16:00:24

@dawnnell @Deliveroo I am now waiting for live chat to respond, not feeling hugely optimistic but thankfully I've found something in the freezer to eat so I am slowly calming down https://t.co/Ur0zgZ0gBY

OnlyACuriousCatus @R_Cor18

Reported 2022-06-26 15:12:21

@stateofsoho @disruptiveptns @MPSWestminster @MetCC @JessicaToale @PaulEFishr @sohosocietyw1 Add the Deliveroo/Uber/Just Eat bikes constantly going down the wrong way one ways. Every single day without fail the p*** me going the wrong direction!

Joshua Hammond @j_hams13

Reported 2022-06-26 15:00:27

@DeliverooHelp Hi I am having the same problem

D@ViD R€€dMaN @David_Reedman

Reported 2022-06-26 14:26:16

Honestly these @JustEatUK @Deliveroo drivers all sat in @McDonaldsUK on moorelane Widnes looking young girls up and down. It horrible to watch and frightening. . Also all of them parking in the parent and child bays.... Horrible ****ers.

Rita Johnson @catseyesjohnson

Reported 2022-06-26 14:19:44

@Miss_d_london4 @Deliveroo During lock down the number of times Deliveroo drivers tried to deliver MacDonald’s orders to my address that I hadn’t ordered 😱😱😱 decided I wasn’t going to trust these idiots!! English is now a foreign language 🥲

Aygada Hewjazz @BigHughjazz

Reported 2022-06-26 12:56:36

@Deliveroo You charge high fees for riders who are either sinfully lazy or can't speak a lick of English, but somehow are licensed to drive in the UK. Always a problem

Dtradehunter @dtradehunter

Reported 2022-06-26 03:39:33

@Deliveroo @DeliverooHelp Deliveroo Hong Kong...this place has gone down the dump. This is how you deliver pizza?? Well done. At least tell your delivery guy to have the decency to tell me he dropped the pizza and threw it all back in. https://t.co/i4gluzpQ0q

Dawid Joubert @dawidpjoubert

Reported 2022-06-25 17:31:21

@DeliverooDesign Look I get you are added shops and all kinds of stuff, but now it's hard to find restaurants (for delivery) with all the convenience store stuff coming up. Fix the interface, you guys need to redesign it from the ground up. Iterative is no good for you IMHO.

Dáithí Kelly @dkellyj

Reported 2022-06-25 17:05:21

Lovely! Deliveroo sent my dinner to an imaginary “concierge” ***I’m in a terraced house*** in the middle of Dublin & won’t refund me because it’s “delivered” and claim they contacted me - they did not. Eircode provided and everything. Money down the drain & no food :(

:) @XAnna_RichardsX

Reported 2022-06-25 14:37:43

@DeliverooHelp Help! I accidentally clicked on getting gold deliveroo plus button and it said there was a problem so I thought it didn’t go though but I was just charged and got an e-mail saying I’ve signed up!!! I don’t want it!

wagamama uk @wagamama_uk

Reported 2022-06-25 11:21:13

@Faffandtwig hi jess, we're sorry that you were disappointed with deliveroo's response. as this was an issue with the driver, unfortunately, there isn't much that our team can do for you. however, we would recommend that you reach back out to deliveroo to see if they can escalate this for you

mysaymysay @mysaymysay1

Reported 2022-06-25 11:16:23

@cocobarker1 @LBC @Deliveroo She used a pedestrain crossing, then cycled to the next crossing, turned left and rode down the narrow pavement on Brixton water lane. How many cyclist should ride on the pavement before there's too many. Its getting to saturation point.

Hans Gustav @GentHansgustav

Reported 2022-06-25 09:28:54

$tkwy foods in restaurants get cold bc takeaway dont have enough employees to send a rider. Hahahaha. Fail company. Deliveroo or uber never have this issue

Lisa @lisadurbin

Reported 2022-06-25 09:04:19

@MrStephenPower @Deliveroo Exactly! And the process is unintuitive. Why put an option to report (right down to ticking off items) then present a screen that says “oh yeah actually, no.”??

Stephen Rice @MrStephenPower

Reported 2022-06-25 09:01:59

@lisadurbin @Deliveroo I use Deliveroo a lot. I'd say that 90% of my orders have no issue, but their resolution is always only a partial refund. Missing items? Refunded them. Enjoy that half-a-meal, you valued and hungry customer.

Jessica Casson @jessicamarr11

Reported 2022-06-25 08:10:19

@Morrisons had order delivered via deliveroo - my husband and I are vegetarian & have received meat products. I rang customer services to be told this is a third party issue when your staff in the thornton cleveleys store are the the ones packing the order, not deliveroo! (1/2) https://t.co/MrJylsnnQE

Dredded Sarge @DreadedSarge

Reported 2022-06-25 07:18:55

@Deliveroo waited for our order and the delivery time keep increasing so I drove down myself to collect them only to discover when I got back to work which take no longer than 2mins that our coffees were stone called. #badservice this isn't the first I've had issues with you! https://t.co/DSR1D181z4

Carolyn Hughes @Carolyn26297231

Reported 2022-06-25 06:33:06

@jhoffman___ No I don’t. Over half the U.K. population is overweight so missing a meal or learning to cook from scratch sounds like a good idea. Eating out with deliveroo, McDonalds, KFC et al is fueling this problem.

Seb Chambers @zebz2003

Reported 2022-06-25 03:54:47

@NoContextHumans That Deliveroo rider is down bad…

@jimmydelinquent @jmmydelinquent

Reported 2022-06-24 23:18:29

@Deliveroo Do better. Driver couldn’t deliver because of double yellows like that’s my issue. 😂 Ordered from @JustEatUK and it came in 15 minutes. Deliveroo still pending after 1h45 😳 https://t.co/jgLCKlgp4S

Paul Wilkinson @Paulwilki

Reported 2022-06-24 16:37:26

@DeliverooHelp @zanyzaz @Deliveroo Hmmm, I’m no expert but I don’t think it arriving cold was the only problem. Did they detour via a rollercoaster?

Black Lives Matter! @JasonPaulPark

Reported 2022-06-24 16:35:47

@DeliverooHelp @zanyzaz @Deliveroo I think the issue was not just the temperature https://t.co/osduoCKmxr

andy stout @andyspurs2

Reported 2022-06-24 15:44:29

@Deliveroo @NandosUK @Pret @krispykremeUK @wagamama_uk @CostaCoffee @StarbucksUK @CrosstownLondon @KFC_UKI @PizzaExpress @pizzahutuk Stage Two, Chicken Royale with fries and onion rings from Burger King, Pizza Hut Deep Pan The Meaty One and any desert from Creams washed down with a Cappuccino from Costa . #Nothingcomesclose

Craig (Bookwyrm) 📚🐉 @craigbookwyrm

Reported 2022-06-24 14:38:35

@DeliverooHelp @KFC_UKI @Deliveroo Thanks. My issue is with KFC, as they got the order wrong and the resolutions offered by the restaurant are just not good enough. I appreciate your ***istance. I have DM'd my email to you.

Kelly Reid @KellyRe87599159

Reported 2022-06-24 14:36:49

@DeliverooHelp your service is shocking and your customer service is bots and going round in circles. Unresolved issue like months ago i deleted your app but needed grocery in an emergency because of illness. Been easier to go to the shop. Disgusting

Craig (Bookwyrm) 📚🐉 @craigbookwyrm

Reported 2022-06-24 14:27:08

@KFC_UKI forgot to put the chicken in my @Deliveroo order. Their response is that I come down to get the chicken they forgot put in the delivery. Why do you think I wanted it delivered in the first place? Best they can do is a code for when I'm there next. Shockingly bad service!

TRAXXAS58 @TRAXXAS58

Reported 2022-06-24 14:02:15

@benbateman I've seen Deliveroo drivers turn down orders for not being worth it. I do not believe any Deliveroo person would ever accept a £1 order for milk so their whole advert fails in my opinion.

⬡ Jev ⬡ @JevRetvrns

Reported 2022-06-24 13:10:32

@BarterBlex "Dude I'm just so RUN DOWN because of work aha its nice to just get a deliveroo and not have to think. Pub on friday? Don't think I can bro sorry I'm just so BROKE aha you know how it is they just don't pay me enough at work I work so HARD"

Deliveroo Help @DeliverooHelp

Reported 2022-06-24 12:46:43

@bigwows @Deliveroo Hi There, In order to fix the issue, I need to know if you have, maybe accidentally, marked Deliveroo as Spam?! FG

Jazz @JazzClaire

Reported 2022-06-24 11:28:14

@PretExpose @Deliveroo @NandosUK @Pret @krispykremeUK @wagamama_uk @CostaCoffee @StarbucksUK @CrosstownLondon @KFC_UKI @PizzaExpress @pizzahutuk What bee got in your bonnet? Literally said I've not had an issue with mould, my truth is true as much as the people that got a mouldy sarnie. I've not said you're lying, I've not been an *** unlike you egging for a fight... I personally haven't had a mould sandwich... the end.

Jazz @JazzClaire

Reported 2022-06-24 11:16:43

@PretExpose @Deliveroo @NandosUK @Pret @krispykremeUK @wagamama_uk @CostaCoffee @StarbucksUK @CrosstownLondon @KFC_UKI @PizzaExpress @pizzahutuk I've never had an issue with mould... did have a piece of what I can only presume was abit of a ramekin in my lunch once.

Yao Song Ng @notquiteYao

Reported 2022-06-24 10:02:18

@DeliverooHelp @Deliveroo This is all you need. Please note the problem rider accepted the order and then rejected it. We subsequently had a good rider turn up and deliver the order fine. https://t.co/sTsCWzV8YM

Matt Elesmore @MElesmore

Reported 2022-06-24 09:40:24

@DeliverooHelp @DeliverooDesign @Deliveroo @DeliverooEng This is getting ridiculous now! you said you'd help me fix this problem and it has been over 24 hours with no response. I am just trying to get my business up and running!!!

Little Lisa @SecludedSnail

Reported 2022-06-24 07:51:08

Omg you can order some live lobsters and crabs on deliveroo in Croydon!. Personally i wouldn't eat it. I'd end up ordering it, then I'd probably take it on a train ride down to Brighton to put it back in the sea. 🤣🥺 https://t.co/TV7guoBtQV

Deliveroo Help @DeliverooHelp

Reported 2022-06-24 07:46:27

@kellymarie6262 Hi Kelly, please write us an email to support@deliveroo.co.uk and there will be other team members which will further ***ist you regarding this issue, thanks - MS

Lynette Pinchess @LynettePinchess

Reported 2022-06-24 05:03:41

@Deliveroo why are you accepting orders from a business that apparently hasn't been with you for two months? 10 mins before our order was due we're let down! Not happy 😡 https://t.co/eBTRrqFa3r

GDK - German Doner Kebab @GermanDoner_UK

Reported 2022-06-24 04:51:19

@JamesLovett83 Of course 🙏 We've got partnerships with Just Eat, Deliveroo and Uber Eats, as well as our Click & Collect service 🚗🚲 Delivery is dependant on your location, so click here for the full run down: https://t.co/pV2iTfNauo

Jules @MalesJulien

Reported 2022-06-23 13:35:53

@JeffBezos ****o Mr Bezos @JeffBezos sorry for bothering. having big issue with the rider support of Deliveroo France. They ban riders with no reason. U have a partnership with them so you might care about us more than they do. Tried to reach Mr Shu, Mocci, Pradhan @rohan_pradhan BR Jules

Nate @ManagedPlatypus

Reported 2022-06-23 13:31:21

@DeliverooHelp Feel like my issue is waiting 2 hours bc you guys aren’t up front with realistic delivery times. Also knowing I have to wait until it arrives (if ever) to get my refund lol

Meg Dolan @MegDolanPhoto

Reported 2022-06-23 12:16:30

Hey @Deliveroo, the option to pre-tip riders isn't visible when checking out orders anymore. Your FAQ says I can tip riders after delivery via the app, but I can't do this when I order from my laptop. Live Chat was very unhelpful. Please fix this, your riders are heroes.

Seb Downie-Blackwell @DownieSeb

Reported 2022-06-23 10:56:55

Deliveroo, but its a Turkish barber that can fix that one ****ing out of control hair in my left ear and also make my mouse work again.

Miles Jk @MilesJk4

Reported 2022-06-23 10:20:29

@NaomiMcEvoy @DeliverooHelp I will suggest you reach out to Securityserver1 on Instagram.They will fix it immediately.

Sir Matthew Hipkin (Order of the Obtuse) @wikkid_devil

Reported 2022-06-23 05:36:18

@BBCSouthNews The LTNs don't work properly because they are not adequately managed. Many motorcycle/ped delivery riders (@DeliverooEng etc) in this city that just ignore them, and if they can't get through because of roadworks (Rhymers Lane) ride down the pavements, around pedestrians.

LOKI POKÉ | 📍Wapping Wharf, Bristol @lokipokeUK

Reported 2022-06-23 05:00:09

Not heading to @GlastoFest but still want your LOKI POKÉ fix? All good! You’ll still be able to get our food from @wappingwharf and via Deliveroo! Can’t wait to see you 😊 https://t.co/UgM7PJmOEt

Bertil Hatt @bertil_hatt

Reported 2022-06-23 02:57:11

@GergelyOrosz Definitely a lot of untapped potential. At Deliveroo, we noticed that some riders had… :cough: “strong opinions” about the app. Things went quite fast from a dismissive “Why don’t they fix it themselves?” to a very enthusiastic “Why don’t they fix it themselves?” & free training

Lewis Wagner @lewiswagner81

Reported 2022-06-22 17:08:40

@molliemouse2 @AppFraud @UberUKsupport never had a problem with @JustEatUK or @Deliveroo. Uber seem to claim “evidence” it was delivered but then bounce me to a phone number that has already accused me of lying. Won’t use them again.

Arnold Smith @ArnoldLabour

Reported 2022-06-22 12:10:50

@Tami_za It's about time @Morrisons started taking some responsibility for these issues. Deliveroo will probably refund, but that doesn't mean Morrisons will ever do anything to stop the problem reoccurring. I know contract is with Deliveroo but Morrisons staff still need the feedback.

Morrisons @Morrisons

Reported 2022-06-22 12:10:34

@dizzybombastic Hi Dizzybombastic. You will need to contact Deliveroo by phone on 020 3699 9977 or the live chat via the APP or email support@deliveroo.co.uk. to resolve your issue - Thanks Mark

Karl Gimblett @MedEdGimblett

Reported 2022-06-22 10:46:40

Hey @Deliveroo, 2nd time I've used your service. Any chance you can use better bags please? On the way I to the kitchen, the bottom of mine gave and this happened... my order's an item down too and your app does nothing when you report missing items... https://t.co/9bV9HmSGAw

Jules @MalesJulien

Reported 2022-06-22 06:42:00

@JeffBezos ****o Mr Bezos @JeffBezos sorry for bothering. having big issue with the rider support of Deliveroo France. They ban riders with no reason. U have a partnership with them so you might care about us more than they do. Tried to reach Mr Shu, Mocci, Pradhan @rohan_pradhan BR Jule

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