Is Cox down right now?
(latest update November 25, 2020)
Cox Communications offers cable television, internet and home phone service. Cox Communications serves homes and businesses in Arizona, Arkansas, southern California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Missouri, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island and Virginia. Cox is also known as Cox Cable and was formerly known as Cox Broadcasting Corporation and Dimension Cable Services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Corrine Hood @HoodCorrine
Reported 2020-11-25 04:13:18
@audrrinaamae @TayLyssGent @CoxComm Heard others had the same problem. AT&T is doing great deals right now. :)
dray @audrrinaamae
Reported 2020-11-25 00:30:19
@TayLyssGent @CoxComm literally going a month without wifi because they won’t come out and fix it!! need to cancel🙄
Tom James @unixshack
Reported 2020-11-24 22:50:09
@Momostweeter @whitneyd Yep, @CoxComm is already capping my service too. Never used to be a data limit until COVID, and now with three people working from home I get warning messages that I’m nearing my cap. Hopefully the new Congress can fix that!
Cox Customer Care @CoxHelp
Reported 2020-11-24 22:08:07
@mar8la @CoxComm Blanca, I am happy to check on the outage. Please private message us with your complete home address. -Mike
Blanca Nieves @mar8la
Reported 2020-11-24 22:04:29
@CoxHelp @CoxComm Mount Helix / La Mesa. Please escalate this, as outage has not been resolved and ensure this is ***igned to someone for completion. I want to make sure the outage isn’t lost. Cox acct doesn’t report outage and texting 269898 doesn’t either.
Cox Customer Care @CoxHelp
Reported 2020-11-24 21:33:02
@mar8la @CoxComm 1) Hi Blanca, I am sorry to hear that you are still in an outage. I know how frustrating that can be, and I am happy to check your area status to see if there is any update. Also, if you have not already done so, you may
Cox Customer Care @CoxHelp
Reported 2020-11-24 21:30:00
@Bamf927 @CoxComm 1) Brandon, we don't want you to feel that way. If you have any concerns, please feel free to DM us. Please send a description of the issue that you need ***istance with, and include your complete home
Cox Customer Care @CoxHelp
Reported 2020-11-24 21:20:22
@MelanieMRG @CoxComm Melanie, I am sorry to hear that you are in an outage. I am happy to check your area status. Please feel free to DM us with your complete home address and the name of the primary account holder. We are here on Social Media 24/7. Thank you, Mike
Kimberly Nguyen @kimberly4nguyen
Reported 2020-11-24 21:17:46
@CoxHelp are internet lines down?
Melanie Gross @MelanieMRG
Reported 2020-11-24 21:02:27
@CoxComm service has been out in my Vegas area since since *Sunday* afternoon. They are calling it a “minor outage” with no ETA or updates. Would hate to learn what a major outage is.
EvilEtho @EvilEtho
Reported 2020-11-24 19:24:49
@qtpop @CoxComm We pay 180 here is Seattle for 300 down 25 up on business. The upspeed is a joke but no data caps :D
Got to love areas that still have coax for internet
Ian Anderson @ian_infosec
Reported 2020-11-24 18:49:30
Upgrading @CoxComm’s gigablast service actually made my speeds go down. Up to 940 Mbps but 55 is more realistic. https://t.co/2HWRslQDJj
Max Magana @KillaMAXforDayz
Reported 2020-11-24 17:41:31
68 dayz. Over 2 months now.
How many retweets is it going to take for yall to actually fix my internet?
Lmk and I will work on it.
Thanks
@CoxComm @CoxHelp
Sigmund Bloom @SigmundBloom
Reported 2020-11-24 16:59:49
@BladeckiJeremy Lol I’m sorry i think @CoxComm outage was early. I appreciate you being kind about it hopefully it will be better after whatever maintenance they are doing while it is shut down
Cox Customer Care @CoxHelp
Reported 2020-11-24 16:19:17
@vasqos @CoxComm Hi, we would be happy to check to see if there is an outage in your area. Please send us a dm with your home address. - Brian
ναѕqσ @vasqos
Reported 2020-11-24 16:06:35
internet has been out all day. is there an outage? @CoxComm
Cox Customer Care @CoxHelp
Reported 2020-11-24 14:38:47
@wonderingraven @CoxComm @KTNV I apologize for the disruption it looks like we are doing some maintenance and repair on our lines at this time. Hopefully this shouldn't be down for too long. - Brian
Wondering Raven @wonderingraven
Reported 2020-11-24 14:33:57
How am I supposed to work or kids do at home learning when @CoxComm shuts down for maintenance in mid day?
Again I am going to have to file another FTC complaint over this if this doesn't get restored.
@KTNV
Carri Craver @ccgirl
Reported 2020-11-24 13:37:06
@mattvaru @CoxComm Good thing you aren't busy being a bad*** CEO of a tech co or anything like that. /s
Hope they fix it soon.
AfterSight @SightAfter
Reported 2020-11-24 12:49:17
@CoxHelp I am just trying to get an account issue resolved, let me chat with someone to get pointed in the right direction.
Garrett Scott 🕳 @thegarrettscott
Reported 2020-11-24 11:44:55
@mattvaru @CoxComm Dang, so sorry man! AT&T is coming to my place, so hopefully they can finally fix it today.
Brian @bridogz
Reported 2020-11-24 10:38:27
Data caps are cruel cudgels used to beat us down even further. In my monopoly-ridden town, @CoxComm charges *$50* per month, to remove data caps. It’s cruel and hateful. Your time will come, Cox. Sooner than later, now. Suffer accordingly. https://t.co/zVeLNivFtS
HYC @TitiHYC
Reported 2020-11-24 10:24:36
@ChoiceChain @schachin @comcast @Sjladuke75Susan @CoxComm Yup. Hoping the new administration will prioritize the issue again. The pandemic certainly highlighted how important it is to provide affordable broadband connectivity to all communities.
Mike @cokeman
Reported 2020-11-24 10:23:50
@CoxHelp Can you tell me if there is a planned outage in Metairie LA this morning or if we’re experiencing a regular outage? We never received a door tag.
🌟Nyght🌟 @Wolfofthenyght
Reported 2020-11-24 10:10:47
@ahilt20 @CoxComm Hey, if you're anywhere near CT/NY/RI look into https://t.co/lGChQypCTj They're a TON cheaper, fiber internet (we get 700-900/mbs up AND down), no cap, & they have AMAZING service. They contacted US when they saw our net wasn't quite right & asked if they could send a tech out 😱
𝒱𝒶𝓁𝑒𝓃𝓉𝒾𝓃𝒶 @ValOfWarcraft
Reported 2020-11-24 02:42:26
@CoxHelp Well thanks a lot cox, Shadowlands just came out today and my internet is down!
Nivvy 🐉👑 @Enivyd
Reported 2020-11-24 02:04:10
@CoxHelp Karen I’m going to need you to tell your boss to fix the wiring bar not only my house but THE ENTIRE HAMPTON ROADS!
Derek Johnson @DerekJohnson76
Reported 2020-11-24 01:33:09
@CoxComm I know you’re not going to retroactively fix this, no telling how many years you’ve been giving them the shaft for their loyalty. Planning on helping them cut the cord over the holidays to end your abuse of the elderly and overcharging
insolence @InsoPlaysClaw
Reported 2020-11-23 23:32:50
@CoxComm please fix y’all internet
Cox Customer Care @CoxHelp
Reported 2020-11-23 23:18:52
@MarleneSrdic @canva @CoxComm Marlene, if you are experiencing any issues with your services, please DM us with the issue. I am happy to help troubleshoot. We are here 24/7 on Social Media. Thank you, Mike
Natalie @nattybobo
Reported 2020-11-23 22:59:18
Hey @CoxComm my internet has been out since 6pm....any plans to fix it? Or will you actually give me a discount on my next bill? https://t.co/h4MAf09tPR
Ckaooa @CkaooaPlays
Reported 2020-11-23 22:36:12
Literally a week straight of connection issues and it’s beginning to get increasingly annoying! Please fix your stuff Cox!! @CoxHelp
Katey @kkateymarie
Reported 2020-11-23 22:16:43
@theactionfrank0 @CoxHelp nah yeah the tech found the problem im just waiting on the people to come out and fix it :(
Sarah @clutchy__
Reported 2020-11-23 22:10:54
@canva @coxhelp do you have an ETA one when your connectivity issue will be resolved?
Seth @theactionfrank0
Reported 2020-11-23 22:07:12
@kkateymarie @CoxHelp Cox upload is capped at 35 mbps. I have gigablast and usually get 600 down 35 up on a good day using cat6 cable. A 1 to 1 isp like at&t fiber would be the way to go
Timmy Hendrix @timmyhendrix
Reported 2020-11-23 22:00:26
There are scam companies... then there's @CoxHelp what a damn joke! You charge me in advance... you don't give me what you promised... you charge me a late fee of $5 when I'm not even late... & you have no desire to reach out to me to consult about the problem! @JohnKennedyLA
Professor Nez @professornez
Reported 2020-11-23 21:53:26
@CoxHelp Get this @canva issue resolved now please. This is an essential tool for a lot businesses and it is unavailable on your servers.
Professor Nez @professornez
Reported 2020-11-23 21:51:36
Hey @CoxComm get the @canva issue fixed ASAP. This is an essential tool for a lot of businesses and it is being thwarted unnecessarily.
Britney @luckyhula
Reported 2020-11-23 21:27:15
@CoxHelp @CoxComm come on guys, this has been an ongoing thing thru the Phoenix market GET IT FIXED!!!!
dR Synax @drsynax
Reported 2020-11-23 21:23:04
I was going to tweet out that I was going live but, once again, @CoxComm had other plans. My upload speeds are UNDER 1MB again! I contact Cox, but the issue never gets fixed. I even paid more money to avoid this, I pay for 30MB and I still get screwed! What am I supposed to do!?
Josh @_jadejoshua
Reported 2020-11-23 20:55:25
Hi @CoxHelp !! @canva said to contact you guys about Canva being down to Cox subscribers 😅 any updates?
Jason Tarlov🧢 @bigtar
Reported 2020-11-23 19:11:12
@CoxHelp twice in a week we are having an outage. What gives?
craig @newyorkflyer82
Reported 2020-11-23 18:59:01
@ChadGravesMedia @CenturyLink @CoxComm Way to deep. Have to stay and fix it. Lol. Man I'm sorry you are getting this bs. But hey once its all figured out you will be all set. Lol
Chad Graves @ChadGravesMedia
Reported 2020-11-23 18:55:34
@newyorkflyer82 @CenturyLink @CoxComm I can’t because our system is down......
Chad Graves @ChadGravesMedia
Reported 2020-11-23 18:55:09
@newyorkflyer82 @CenturyLink @CoxComm @CoxComm #Customer #Retention #Department & their whole computer system was down for the entire Department. Rep said you can call back in a couple of hours. I was like why can’t you call me back, because the system is down. I said take my number, so you can call me back....
Betsy @Betsylvstocook
Reported 2020-11-23 18:02:52
@CoxHelp Again no internet. What’s the issue now?
Dan Loonam @DanLoonam
Reported 2020-11-23 17:44:07
@CoxHelp is there a fix for when I turn on the mini box and the default channel has audio, with a black screen? Hit any remote button and the picture shows up.
Jesse G @J9e2s2s8e3
Reported 2020-11-23 16:17:06
@CoxHelp Basically everyone who has Cox in my neighborhood plus myself, have been complaining about slow internet speeds when we pay for gigablast! If we cannot get an update and a fix to what's been going on, then we deserve a refund for the lack of servi
mustafa acar @deuacar
Reported 2020-11-23 16:14:00
@CoxComm @CoxCalifornia Cox is charging unfair fee from customers, is it way of Cox to find problem on customers and make money from them with not right way?
Ashe @ghostlymoth
Reported 2020-11-23 15:48:15
@CoxComm Our internet barely works and constantly goes in and out then down for hours. We're paying so much to have no internet.