Is Cox down right now?
(latest update March 09, 2021)
Cox Communications offers cable television, internet and home phone service. Cox Communications serves homes and businesses in Arizona, Arkansas, southern California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Missouri, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island and Virginia. Cox is also known as Cox Cable and was formerly known as Cox Broadcasting Corporation and Dimension Cable Services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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sean @seanfader
Reported 2021-03-08 23:54:59
@CoxHelp Nope i’m not available then. I can do be here tomorrow (Tuesday) or 8am Wednesday. That still means I can’t work tomorrow. Also the problem is outside the house so i’m not sure why I need to be here.
sean @seanfader
Reported 2021-03-08 23:26:12
@CoxComm I shouldn’t act surprised when my internet goes down and no one can come fix it for days. Cox has the worst service in the country. #suckcox
César Iván @cesaroivan
Reported 2021-03-08 22:26:52
@CoxHelp Cox, I can’t believe I’m paying 70 dlls for this service. What exactly are you doing to solve this problem ? #coxdown https://t.co/bR0l4AWgDs
Courtney 🍒 @electricxdream
Reported 2021-03-08 20:47:38
Hey @CoxHelp our Internet had been down for almost FOUR. HOURS. Why this personal attack?
Tyler @GodFormz_
Reported 2021-03-08 20:43:47
What do you know, @CoxComm is down...they can’t pick between having lagging internet all day and internet outages so might as well have both!!😁
crashelite @crashelite
Reported 2021-03-08 20:29:49
Can you fix this? There hasn’t been a single week of 2021 that there hasn’t been an outtage @Coxcomm @CoxHelp https://t.co/odn1WcIhrg
Cox Customer Care @CoxHelp
Reported 2021-03-08 20:15:44
@***huk @sp6rtan @CoxComm 2) description of the issue that you need ***istance with, We are on Social Media 24/7. Thank you, -Mike
Washed Up Juco Golfer @perrybarbergolf
Reported 2021-03-08 19:54:01
@CoxComm how can y’all be down for multiple hours twice in the past week I just switch and already wanna switch back
Robbie E @remac84
Reported 2021-03-08 18:25:09
@CoxHelp I was in the middle of my zoom cl*** for grad school and was booted out because the internet is down. Y’all are really making life miserable right now...🙄😒
KEVIN @SabreX7_
Reported 2021-03-08 18:24:09
@CoxHelp Hey is there an outage in the Vegas area?
Cameron Barber @TheCamBarber
Reported 2021-03-08 18:04:53
@CoxHelp Hi Tiff, thanks for reaching out. Internet has gone down now for the last 3 business days, all round 4:30 central. Checked the modem and router, including reboots, but no luck. Hopefully time will resolve the issue.
aimsuxs @niceshot1999
Reported 2021-03-08 17:58:29
@NoahHugbox @CoxComm We have the same issue they csnt figure it out and my internet goes out every hour
John Kromer @kromerjd
Reported 2021-03-08 17:14:36
Hey @CoxHelp, talking to rep who is refusing to give me credit for the week I've been without internet at my house because "you don't show records of an outage in my area", even though I just had a tech out today who confirmed that a splitter you had installed was faulty.
Matt Waller @4WallerOU
Reported 2021-03-08 16:06:22
@gr8ball83 @CoxComm We’ve got choices down here 👀👀
Cox Customer Care @CoxHelp
Reported 2021-03-08 16:04:58
@MouthySmurf @Verizon @verizonfios @CoxComm Hi Jessica, we try hard to keep our prices as low as possible while providing the best value for the services we offer. I want to help if you're having trouble with your service. Please feel free to send us a DM with details of your issue. -Mary
juliet kinikin @kineticwriter
Reported 2021-03-08 15:56:59
@CoxHelp is the Cox website down? I keep getting an error?
Subhash Chandra @subhashbash
Reported 2021-03-08 14:15:15
@CoxHelp my internet down, told it maybe 2 weeks to restore. 114th and West Center Road Omaha Nebraska. Any updates? Can't operate my business, looking to switch providers
Nika @BloodyIceCrm
Reported 2021-03-08 14:12:50
@CoxComm we’ve been without internet for 3 days, told we aren’t priority and that we will just have to wait to have somebody come and fix the line. Am I getting credited on my bill for a service that I can’t use?
Jon Hoffpauir @HoffpauirJon
Reported 2021-03-08 12:58:56
@ScottWapnerCNBC Cnbc had been playing 50 seconds behind real time since mid November on cable. Not just me but all over the nation. I have tried to get everyone to fix this w no progress. Can you look into it? @CoxHelp
Marv Austn10 @austn10
Reported 2021-03-08 11:48:53
@CoxComm I am trying to work and your services are being throttled which is preventing me from doing so. Why am I only seeing 90 down and 0.25 up when I pay for 300 down and 30 up?
Daniel Rivera 🌐 @DannyR124
Reported 2021-03-08 04:17:57
@CoxHelp The router isn’t broken, the splitter outside it’s not broken, resetting the router ain’t gonna do nothin.
Daniel Rivera 🌐 @DannyR124
Reported 2021-03-08 04:15:08
@CoxComm @CoxHelp FIX YOUR BROKEN INTERNET. The hardware is old af and y’all just lazy not to upgrade it. I ain’t paying $75 a month for the internet to work only from 6 am to 5 pm every day. “We’re experiencing maintenance..blah blah blah” EVERY DAY!
CO @yallknoco
Reported 2021-03-08 04:09:28
Fix my WiFi pls @CoxHelp
CO @yallknoco
Reported 2021-03-08 04:05:29
@CoxHelp fix my fckin WiFi
☆ Nickie Kimmel 🇺🇸☆ @NickiKimmell
Reported 2021-03-08 02:42:24
@CoxHelp how long will wifi be down in Queen Creek, AZ?
MrJDubYou @MrJDubYou
Reported 2021-03-08 02:33:34
@ict2842 @CoxHelp @StarlinkPage @CoxComm Yeah 3 weeks later still facing the same issue due to poor infrastructure in my area. Waiting for a node split which may take months easily. Way to ruin a career @CoxComm #streamerproblems
Sadee Jo @sadeejopennee
Reported 2021-03-08 00:26:54
@CoxHelp During my interaction with a customer service agent earlier this evening, I asked him to clearly state that he was unable or unwilling to provide me any ***istance regarding my billing issue, for my own records. And he did. With his full name and employee ID.
Angelica Lynne @angelicaltucson
Reported 2021-03-08 00:16:33
@CoxHelp So glad I have “high speed internet” 😹Oh yeah, of course, it’s an outage! #fixyour**** #coxoutage #EnoughIsEnough #coxsux #payingfornothing #threemonthsandcounting https://t.co/4gWxYI13KO
Tanker Ben @benmyfriend1
Reported 2021-03-07 21:59:08
@CoxHelp is there an outage in RI currently?
Jeni Dolan @JeniDolan
Reported 2021-03-07 21:48:04
@CoxComm any updates on when there will be a fix for the bug that plagues our playback EVERY.SINGLE.NIGHT. Going on week 3 now ... #notafanatthemoment #mayhavetofindanewalternative
Obi @Obi_Rivals
Reported 2021-03-07 21:17:06
.@CoxHelp FIX YO **** GOD DAMN
chromatest @chromatest
Reported 2021-03-07 18:49:38
Hey @CoxComm @coxhelp you recently did some trenching behind my house to extend cable service and you removed two official survey markers. How will you fix this?
Brenda F @grywdw15
Reported 2021-03-07 18:39:51
@CoxHelp Thanks. Another outage in my area-last one was less than two weeks ago. I’d like to know the causes of these issues. Couldn’t get a root cause last time.
China Grill Girl @tiffthara
Reported 2021-03-07 18:26:48
@CoxHelp Have4 7yrs. Nov, call 2-3x a mth. Feb, 3 ppl out to fix. Last 2 wks intnet out 8x. Call 3/1, 1st call, 28 min, op ID#37809, cant get ph# right after 3MIN& 46SEC, ask 4 a sup, said no& hung up.2nd call, 1hr&5min, 4pp, 3 dp. Y AT $415 A MTH MUST I CALL? Is this ur SOP?
shomphe @shomphe
Reported 2021-03-07 18:21:07
@KINGFONZ43 @CoxComm We are having the same issue in our neighborhood in San Diego
China Grill Girl @tiffthara
Reported 2021-03-07 18:16:32
@CoxComm Cox 4 7yrs. Nov, call Cox 2-3x mth. Feb 3 ppl out to fix. Last 2 wks intnet out 8x.
Call 3/1, 1st call, 28 min, op ID#37809, cant get ph# right after 3 MIN& 46SEC, ask 4 a sup, said no& hung up.2nd call, 1hr&5min, 4pp, 3 dp. Y AT $415 A MTH MUST I CALL? Is this ur SOP?
shomphe @shomphe
Reported 2021-03-07 18:13:16
@CoxHelp
We continually have intermittent times of high latency and packet loss in our neighborhood. It's in the local equipment, outside of our house. This has been going on for MONTHS with no fix. I have reported this 3x with no fix! https://t.co/ee2uzFGn6Q
Zesty @zestyyyz
Reported 2021-03-07 17:06:17
@CoxComm fix your **** my WiFi has been down for a day **** you guys get your **** together
Will Edelstein @WillEdelstein
Reported 2021-03-07 15:36:30
@CoxHelp Day 3 of "outage." I have a node split coming in April. Should I expect to be out until then?
Brandon Myers 🏇🏻 @hackerhog
Reported 2021-03-07 14:15:09
Tip if you have @CoxComm contour and want to watch @RazorbackBSB
Hold down the microphone button on your remote and say “ESPN Plus”
Scroll to @SECNetwork Plus. Click that. Scroll to Arkansas baseball. Click that.
🐗⚾️📺
Okie Rooster @OkieRooster
Reported 2021-03-07 13:20:11
@CoxComm Would love to restore wireless service. Router has been down for an hour.
Cox Customer Care @CoxHelp
Reported 2021-03-07 11:18:34
@chelzie @CoxComm Hi Mic****e, the issue seems to be affecting some customers and not others. We are working to have this fixed very soon.-Greg
Michelle @chelzie
Reported 2021-03-07 10:56:44
@CoxHelp @CoxComm This seems to be a system wide issue. Other friends/family with Cox internet have checked their accounts and their data meters have not updated either.
Cox Customer Care @CoxHelp
Reported 2021-03-07 10:13:21
@chelzie @CoxComm Hi Mic****e I apologize that the data usage meter has not updated I have reported this issue and we are working to have it corrected as soon as possible. -Greg
Michelle @chelzie
Reported 2021-03-07 09:42:23
Hey @coxcomm @CoxHelp please figure out what is going on with your data usage meter and fix it? Today is 3/7 and it’s not showing data usage for the previous day of 3/6. https://t.co/yaG6yKyObA
🏳️🌈 This Doctor Says, “Wear a damn mask!” 😷 @beluga_smile
Reported 2021-03-07 03:01:46
@CoxHelp Paying for 500 Mbps down and wifi has been buggy for 2 days. Reset of modem and all devices has not helped. Is this result acceptable to Cox? https://t.co/Re5DqOMn0m
🏳️🌈 This Doctor Says, “Wear a damn mask!” 😷 @beluga_smile
Reported 2021-03-07 02:59:02
@CoxHelp Paying for 500 down and wifi has been buggy for 2 days. Reset of modem and all devices has not helped. Is this result acceptable to Cox? https://t.co/xNXybM5hON
TheGrimZebra @GrimZeebs
Reported 2021-03-06 20:52:54
Thank you @CoxComm for cucking the event for my viewers that was supposed to be tomorrow. I appreciate that I can always count on you guys to let me down when it's most important! :)
Cox Customer Care @CoxHelp
Reported 2021-03-06 18:08:33
@BigPanda480 @CoxComm Hi, I'm sorry to hear you having trouble when streaming. I checked your connection and the logs from your modem. There are no errors and the signal levels look good. We want to help get this fixed. Please DM us so we can continue troubleshooting this issue -Greg https://t.co/ovAKPb0TYC
Mark Hanson @Hanson4Pokes
Reported 2021-03-06 17:39:30
@CoxComm does it again! I sit down to watch @OSUMBB game against WVU that I recorded.
“We are sorry, but.....”, it didn’t record the game.
It seems like I’m on Live Chat with Cox at least twice a week getting a problem solved for their #HighPricedLowQualityProducts