Is Cox down right now?
(latest update July 10, 2020)
Cox Communications offers cable television, internet and home phone service. Cox Communications serves homes and businesses in Arizona, Arkansas, southern California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Missouri, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island and Virginia. Cox is also known as Cox Cable and was formerly known as Cox Broadcasting Corporation and Dimension Cable Services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Isaac Pinhas @PinhasIsaac
Reported 2020-07-10 18:34:42
@CoxHelp When Cox charges you $150 for install, runs all your wires laying on the ground in crawl space, the splitters deteriorate in 2 years, and they tell you they are going to charge you to come fix their poor install. And it won't be til next week.๐คฆ๐ปโโ๏ธ๐คฆ๐ปโโ๏ธ๐คฆ๐ปโโ๏ธ
Fing Internet Alert @outagedetect
Reported 2020-07-10 17:56:19
๐ฅ Moderate Internet #outage ongoing: #Cox in #Oklahoma since 10:50 AM for 6 hours, impacting #Bixby #BrokenArrow #Mustang +6 areas
๐บ๐ธ Live map and ****ysis
๐ https://t.co/74Lvke6NE1
Retweet if still down for you as well
#CoxHelp #Coxdown #Coxoutage #nointernet https://t.co/YJATJt0Wll
a3rice @a3rice1
Reported 2020-07-10 17:33:51
@CoxHelp @RichardAuburn67 @CoxHelp The Internet is down in my whole area. Wtf is going on.
Sandwichhead @IdentInvalid
Reported 2020-07-10 16:59:03
@CoxHelp Just a simple question. If the issue is persisting when I get home, I'll call customer service. Thank you. Please unfollow.
g. @gayforhvni
Reported 2020-07-10 16:53:53
@CoxComm @CoxHelp PLEASE FIX UR ****TTT WHY DOES THE WIFI KEEP GOING DOWNNNNNDNNDDKSKKS
Sandwichhead @IdentInvalid
Reported 2020-07-10 16:51:23
Yo, @CoxHelp . The 6:30 repair estimate for OKC has been cleared, but I'm being told that the issue is still there. Confirm?
mcboingboing @mcboingboing
Reported 2020-07-10 16:26:05
@CoxHelp I DM'd. First one and then another cust serv rep misread my DMs and blamed the problem on me, in spite of my msgs saying that Cox acknowledged the internet was down in my whole area. I'm done wasting time trying to COMMUNICATE w/Cox COMMUNICATIONS.
Molly @mollyschau
Reported 2020-07-10 15:04:19
@CoxComm The internet works but look out for surprise billing, customer care never taking notes, and lying repeatedly to cover it up. If you want to fix it for the future you can "add insurance" for $10 a month so that they don't do it again in the future. Racket. #coxsucks
Richard Allan @RichardAuburn67
Reported 2020-07-10 15:03:55
@CoxHelp is there a outage in 89108 ?
Cox Customer Care @CoxHelp
Reported 2020-07-10 14:46:15
@MadHound34 @CoxComm there isn't an outage. For the troubleshooting, we would need to have a direct connection. Are you able to have an ethernet cord connected directly to your device? -Xavier(2)
Cox Customer Care @CoxHelp
Reported 2020-07-10 14:46:14
@MadHound34 @CoxComm Thank you for reaching out to us, an outage and a network issue are two different things. When there is an outage in your area, there is an issue with the node and the lines going through the neighborhood. I reviewed the neighborhood and the signal going into your home and (1)
Brittany Joseph @_13BetOnBee
Reported 2020-07-10 14:04:48
@CoxHelp Yโall customer service is THE WORST Iโve been trying to fix the sand damn problem since SUNDAY
๐ธ๐๐ ๐บ๐๐๐๐๐ @sandstep
Reported 2020-07-10 13:59:43
July 8 was okay but @CoxComm failed me the previous day with an outage July 7 https://t.co/kIlyEWVhxV
๐ธ๐๐ ๐บ๐๐๐๐๐ @sandstep
Reported 2020-07-10 13:56:50
Another 2-outage day @CoxComm July 10 https://t.co/q0LV6sDE4Q
NaiL (E/N) @TheMightyNail
Reported 2020-07-10 13:25:34
@coxcomm why does your company have to make everything so difficult?? Why was I told my due date was being changed if you weren't going to change it?! WHY DO YOU TELL ME YOU'RE GOING TO HELP RESOLVE MY ISSUE AND THEN SEND ME TO COLLECTIONS!?!?
Fing Internet Alert @outagedetect
Reported 2020-07-10 12:56:20
๐ง Moderate Internet #outage ongoing: #Cox in #Oklahoma since 10:50 AM for one hour, impacting #Bixby #Mustang #Norman +5 areas
๐บ๐ธ Live map and ****ysis
๐ https://t.co/74Lvke6NE1
Retweet if still down for you as well
#CoxHelp #Coxdown #Coxoutage #nointernet #LateMorning https://t.co/lGRBOWjoIz
Jeremy Ashcraft @indrops87
Reported 2020-07-10 12:56:09
@CoxHelp Iโm experiencing an outage in Moore, OK 73160.
Cox Customer Care @CoxHelp
Reported 2020-07-10 12:45:45
@iridium6 @CoxComm Hi, please send a DM with your full name and address so we can look into this problem for you. Thanks! -Steff
It was Obvious @Osagesage
Reported 2020-07-10 12:23:49
@CoxHelp It appears Cox is down across all three platforms
Fing Internet Alert @outagedetect
Reported 2020-07-10 12:01:12
โก Minor Internet #outage detected: #Cox in #Oklahoma since 10:50 AM, impacting #Norman #Edmond #OklahomaCity
๐บ๐ธ Live map and ****ysis
๐ https://t.co/74Lvke6NE1
Retweet if down for you too
#CoxHelp #Coxdown #Coxoutage #nointernet #LateMorning https://t.co/LjTVJuVDiT
Chris Andrews @ChrisTAndrews
Reported 2020-07-10 11:20:07
Working from home is very difficult when @CoxHelp @CoxComm goes down EVERY! SINGLE! DAY!
Thank god I live in the land of the Free Market where I can freely choose to not have internet or to pay Cox $100 a month to not have internet!
Lexi Ostrow @LexiOstrow
Reported 2020-07-10 11:02:03
@CoxHelp This โunknown outageโ has happened for 6+ hours a day for over a month. Zero help when I call. Zero shot weโre sticking around as customers once I get ahold of competitors bc I canโt keep spending $100 dollars for your service not to work.
Lexi Ostrow @LexiOstrow
Reported 2020-07-10 10:38:22
@CoxComm please explain why I pay over $100 a month and have had your internet service go down every single day for the last 35? How long does it take to install a reliable line!? #terribleservice #poorcustomerservice
949to402 @949to402
Reported 2020-07-10 08:41:20
@CoxComm if the problem is on our end we wonโt charge you, if the problem is on your end #Cox we will charge you as you would us!! #fair #consumerRights #cable #Monopoly #COXcomm #omaha #Nebraska https://t.co/D5eq6AxOjc
949to402 @949to402
Reported 2020-07-10 08:27:13
@CoxComm your cable, your box, your problem. Next time we will film your techs explaining your problems to us for our records and charge you if the problem is on your end. Fair???? We havenโt charged you for 1 year of problems but paid for 1 year of cable service not received https://t.co/OCqUKHfGR3
949to402 @949to402
Reported 2020-07-10 07:54:38
Read @CoxComm your technicians have been out multiple times and knocked on our door, chatted without mash during #COVID__19 and told us #COX wired the outside boxes incorrectly. Sorry Iโm not paying a dime. Iโm already paying monthly for #cable I canโt use everyday. #****sCable https://t.co/5JKGbTJxQt
Cox Customer Care @CoxHelp
Reported 2020-07-10 07:41:32
@949to402 @CoxComm Hi, I am sorry you're still having issues with the service. Please power cycle the power to your modem and cable box. If the issue continues we will need to schedule a technician. -Shariel
949to402 @949to402
Reported 2020-07-10 07:37:29
@CoxComm why is it your mission to charge people as much as possible for horrible services? Then when you canโt fix it charge new home owners to fix your cable? Is the answer simply #Capitalism #Cox https://t.co/tbyQzgzNvZ
Nukey @Nukey1945
Reported 2020-07-10 06:36:19
@CoxHelp is there an outage in the Omaha area again
Garvin Tabangcura @iLLusTwo3
Reported 2020-07-10 04:09:15
@CoxHelp is there an outage in my area?
gabby @notgvbby
Reported 2020-07-10 03:59:49
@CoxHelp my internet has been down for about a hour
Super Freak @SUPRFR34K
Reported 2020-07-10 03:48:26
@CoxHelp how long is the outage gonna last in Sahuarita, AZ?
Fing Internet Alert @outagedetect
Reported 2020-07-10 03:46:16
โ
Moderate Internet #outage ended: #Cox in #Arizona since 12:05 AM resolved after 35 min, impacting #Sahuarita #GreenValley #Vail +4 areas
๐บ๐ธ Get notifications with Fing Desktop
๐ https://t.co/DWSFIrxa1L
#CoxHelp #Coxdown #Coxoutage #Coxup #night https://t.co/vXSDAlxOkj
vnun6 @vnun66
Reported 2020-07-10 03:44:49
@CoxHelp I'd like to check and see if there's an outage in my area. I've restarted the modem twice now and still nothin'
Ralys ๐ถ @ralysaurus
Reported 2020-07-10 03:34:47
@CoxHelp Internet has been down for about an hour now. What gives?
CatsForDemocracy @KittyForMee
Reported 2020-07-10 03:25:14
@CoxHelp internet is down central phoenix 85016
๐OUTBOUND AND DOWN๐ @telliprego
Reported 2020-07-10 03:21:37
@CoxComm cmon fam, y'all killin me wit this internet outage in Phoenix
mobjey2016 @naothns
Reported 2020-07-10 03:18:44
@CoxComm Why is your wifi service (at least in az) so bad? Why is there a huge wifi outage?
Fing Internet Alert @outagedetect
Reported 2020-07-10 03:16:13
โก Moderate Internet #outage detected: #Cox in #Arizona since 12:05 AM, impacting #Sahuarita #GreenValley #Vail +4 areas
๐บ๐ธ Live map and ****ysis
๐ https://t.co/2NB3CA2k8a
Retweet if down for you too
#CoxHelp #Coxdown #Coxoutage #nointernet #night https://t.co/pJWoeDsLlw
Cox Customer Care @CoxHelp
Reported 2020-07-10 03:12:48
@alpha_male218 @CoxComm ****o, I am sorry to hear you are experiencing issues with your internet. I would be happy to see if I can help you resolve this issue. Can you please DM me your address for me to investigate your account? -Sharon https://t.co/ovAKPb0TYC
Chuck-Fil-A 2020 @ChuckReynolds
Reported 2020-07-10 03:05:45
come on... now my internet is down. @CoxComm https://t.co/mizSkmE9IT
Joshua Anders @jranders52
Reported 2020-07-10 01:01:35
@BunniWoot @CoxHelp @CoxComm Yep, connection dropped every 3-5 minutes for about 5 hours today due to an 'outage in the area'. I'm trying to work from home and am losing money because of this. Unacceptable, especially as there are no other options in the area.
Joshua Anders @jranders52
Reported 2020-07-10 00:59:35
@CoxHelp There are no splitters. I have a PC directly connected to your gateway for troubleshooting purposes. Again, not a hardware issue. Cox techs have gone through this many times. Forward this up the chain, this is unacceptable. Especially when people are trying to work from home.
Drew Morant @KazuSports1
Reported 2020-07-10 00:12:27
THERES AN OUTAGE EVERY 2 DAYS LMAO WTF @CoxHelp
MetalHockey @MetalHockey1990
Reported 2020-07-10 00:01:31
@CoxHelp Modem levels look good.? Also this might sound silly but I was cleaning the gl*** countertop where the router sits , and I went to put it back down and It plopped down a little bit not hard but a little soft . I didn't break my router i don't think?
AZ Sunset @DCandAZ
Reported 2020-07-09 23:55:09
@CoxHelp @CoxComm Phone, cable and internet just went down in Glendale, AZ. #Cox
Cox Customer Care @CoxHelp
Reported 2020-07-09 22:42:54
@EdVoltolina @CoxComm Hi Ed, are they not powering up at all or powering up but just not working? It sounds like a possible signal issue if they power up but do not provide a picture. We can take a closer look at this. Please dm us with your home address. - Brian
MetalHockey @MetalHockey1990
Reported 2020-07-09 22:11:51
@CoxHelp is there a outage in my area ? Scottsdale Arizona
Tyler Heard @T_Heard
Reported 2020-07-09 22:06:19
@MikeOlbinski @Chris_Frailey @CoxComm other than the issues i had at install, which they threw 2 months free on my account for it, i have had virtually no issues at all. Maybe one outage for a few hours but thats it. I use about 3TB per month, and the upload speed cant be matched by cable.
Chris Frailey @Chris_Frailey
Reported 2020-07-09 21:55:04
Day 3 at our house with no internet. @CoxComm has really had problems this year in our neighborhood. Tech finally coming out tomorrow to hopefully fix it. Multiple outages in our neighborhood last week and this week. Really getting old.