Is Cox down right now?
(latest update September 18, 2020)
Cox Communications offers cable television, internet and home phone service. Cox Communications serves homes and businesses in Arizona, Arkansas, southern California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Missouri, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island and Virginia. Cox is also known as Cox Cable and was formerly known as Cox Broadcasting Corporation and Dimension Cable Services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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⭐️⭐️⭐️Deplorable Moirraine The Truth Teller @Moirraines
Reported 2020-09-18 23:35:18
@FCC
@FTC
@CoxHelp Your web servers are so abysmal they make even Netflix go into stutter mode and IT is downloaded in chunks.
How DARE you charge for what you aren't delivering!!!
Supposed to have a GIG down and 30+ up!
NOT USABLE!
It's NOT our equipment, it's YOURS. https://t.co/mSngdtl7V4
WhoTheKel @whothekel
Reported 2020-09-18 23:30:25
@CoxHelp are the #HurricaneSally victims going to receive credit for this outage you all seem to be taking your time to restore?
Mike @mikecx
Reported 2020-09-18 22:42:45
@CoxHelp seriously, another outage? Between not getting the speeds I pay for, internet that drops often, and now nearly a week this month of outages! If it's only going to work 3/4 the time, I should only pay 3/4 the fee.
Zukgee @Zukgee
Reported 2020-09-18 22:16:31
@CoxHelp I've recently moved to this new apartment like 10days ago. But since the first day I'm experiencing really bad download speed and packet loss. I signed up for gigablast and why do i get like 10~30download speed most of the time. When will you guys fix this!!!!!!!!
Jessie Ayala @JessieAstar
Reported 2020-09-18 22:08:19
@CoxHelp is there an issue with internet service in San Diego? My internet service went down, cable is working fine.
astrothot @masterhoeda
Reported 2020-09-18 22:03:53
Of course my days off would be the day that @CoxHelp would have an internet outage all day and continue to push back the time of repair
Jeff @Jeff80587903
Reported 2020-09-18 22:01:21
@flguy86 @LuluMarcheline @CoxHelp I don't blame @coxhelp for the issue either, but they're being sneaky and dishonest about the process. The fake etas are really ****ing me off.
Henry @HenryGames271
Reported 2020-09-18 21:33:59
@CoxHelp Fix ur crap internet out 15 times a day literally
Steven S @flguy86
Reported 2020-09-18 21:21:51
@LuluMarcheline @CoxHelp @LuluMarcheline 1) Do you work for Cox Communications? 2) Did I add you into the thread in which I asked Cox support? 3) I’m pretty sure I was simply asking for an update. I wasn’t being pushy or unreasonable. Gulf power has been great about communicating regarding the outage.
Tony Padgett @tokyotony
Reported 2020-09-18 21:05:09
@CoxHelp I am at a restaurant 1 block from my home and the internet has gone out. I just got a message that my home internet also has gone out. Please FIX THIS!
sem romani @semperiall
Reported 2020-09-18 20:38:10
@CoxComm fix your bull**** service
Nunnaya @TheQueenAmyna
Reported 2020-09-18 19:32:07
@CoxHelp why do I need to login to my account to see if there is an outage in my area? Thats ridiculous
Nunnaya @TheQueenAmyna
Reported 2020-09-18 19:30:06
I shouldn't have to login to my cox account to see if there is a current outage...are you kidding me? @CoxComm #internet
Drew Margulis @dmarge18
Reported 2020-09-18 18:55:20
@CoxHelp no internet for two days and still no one seen in the area to fix it. ETA?
reg @regina_miche
Reported 2020-09-18 18:36:14
@CoxHelp fix yourself. I’d like internet :angry:
ScizorKikN @ScizorKikN
Reported 2020-09-18 18:24:56
@coxhelp @coxcomm when in the world are we going to get service. It has now been 55 hours. People directly behind me have internet but not my street. Please please please send somebody to fix this tonight. https://t.co/9lLIa2sRc7
Ray Ceo Jr. @ireadray
Reported 2020-09-18 18:07:23
@CoxHelp is there any outages being reported in West Mesa? Our internet just crashed and with us working at home this is a HUGE problem that we need addressed ASAP.
Warren @WarrenSalem
Reported 2020-09-18 17:54:06
@coxhelp Is there an outage near Phoenix?
GrimmRLTV @GrimmRltv
Reported 2020-09-18 17:44:50
@CenturyLinkHelp It would have to be an exception and my buildin/apt would have to be hooked up ASAP. I'm not willing to wait. I'd rather hook up a satellite dish for my work connection than continue hoping @CoxComm will fix their internal networking issues.
Fing Internet Alert @outagedetect
Reported 2020-09-18 17:36:28
✅ Minor Internet #outage ended: #Cox in #Oklahoma since 4:25 PM resolved after 5 min, impacting #Glenpool #Bethany #Edmond +1 areas
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
Retweet if resolved for you as well
#CoxHelp #Coxdown #Coxoutage #Coxup https://t.co/P2RhEgyb70
Judy Gelber, DPT @judygelber
Reported 2020-09-18 17:28:58
Update @CoxComm hung up on me during the sale! Does anybody service West Omaha besides Cox and CenturyLink? I’ve been pretty patient, CenturyLink said she could see the issue but disconnected after a long time on hold (and third call of the day) looking for a fix.
Brittany Schaper @babytazparacord
Reported 2020-09-18 17:20:48
Wish my internet was up so I could study. Thanks @CoxComm. Please fix this issue ASAP.
Craig Castleberry @CraigCastleber1
Reported 2020-09-18 17:07:20
@CoxHelp whats going on in Boulder City Nevada? We been down for about 4 hours now.
Caleb @ScytheZP
Reported 2020-09-18 17:00:01
@CoxHelp is there an outage in Phoenix AZ? yesterday and today we have had an outage of multiple hours
Tony Padgett @tokyotony
Reported 2020-09-18 16:57:22
Another poor service day from @CoxHelp. Internet has been down for most of the day. I don’t even call them anymore since I know they will give me a standard unhelpful response. Eager to start using @elonmusk Starlink internet and give up on this monopoly.
Imagine Having Hope Again @MakelyHome
Reported 2020-09-18 16:48:45
@rachfsu90 @CoxHelp 100%! It went down the day after the storm went through. This is absolutely unacceptable. There has to be some way to give a real update. The site occasionally tells me an ETA, but it’s ALWAYS exactly 4 hours from when I check. https://t.co/EPZVLC2hRJ
Rach Wad @rachfsu90
Reported 2020-09-18 16:40:11
@CoxHelp @MakelyHome The app provides no useful info and if you check it to often they change your p***word for “suspicious” activity. Can someone at COX let us know when we will get our services back. And don’t blame it on the storm. It didn’t go down until AFTER the storm.
Joe Maneen @JManeen
Reported 2020-09-18 16:33:39
@CoxHelp what’s with the outage in NW FL? All was well yesterday and has been out all day today!? https://t.co/eJgQE8E6T0
GrimmRLTV @GrimmRltv
Reported 2020-09-18 16:04:10
@CoxComm Oh looook my internet was completely down for 3 hours today from noon - now. Now I have to make that time up this weekend. Thanks @CoxComm
Farid Sobhani @Faridsob_eng
Reported 2020-09-18 15:39:33
Cox is down again.. this is the second time in less than a month. The repair time is 4pm. For now..
How is this acceptable?
@CoxHelp
darthswahl @darthswahl
Reported 2020-09-18 14:37:17
@GrievanceTV @CoxComm In all likelihood they will tell you that you can’t get fiber because it isn’t in tour house/area. That’s the issue I had at least. There are new builds literally on my street with fiber yet my house is still ineligible because they won’t run it. 🤷🏻♂️
SteelCityMUT 📱🕹 @TheSteelCityMUT
Reported 2020-09-18 14:33:20
@CoxHelp This is the third outage in 5 days!?!??!??!!??! You folks should be giving credits and calling my child’s school to tell them why they can’t log in https://t.co/kcGjsuWOZY
Imagine Having Hope Again @MakelyHome
Reported 2020-09-18 14:10:59
@CoxHelp The problem is that it gives no useful information other than telling us there’s an outage. We know! It’s been out for 3 days. Sometimes it gives an ETA, but it’s always about 4 hours out from the current time. I need a better update than that.
shane @shane71113071
Reported 2020-09-18 14:02:08
@CoxHelp We called several times, gave the address etc tired of this just fix it
Faux @Faux702
Reported 2020-09-18 13:52:00
@CoxHelp As in fix the 89121 area? What a professional you are.
Tyrone Jefferson @Pastortyj
Reported 2020-09-18 13:50:29
@CoxHelp It’s been at least 5 technicians and none has resolved the problem! I’m paying for a service we are not getting at the church. Almost $500 a month.
Faux @Faux702
Reported 2020-09-18 13:08:51
@CoxHelp So thanks to your service and CONSTANT outage and throttling. (don't say you don't, 'cause you do) I have lost my job. Thanks a lot.
In tears here because not only do you not care about my service, you expect me to pay to have it fixed when it is on your end.
Jeff Dillon @jeffrdillon
Reported 2020-09-18 13:05:20
@CoxHelp internet outage in 89131.
Jeff Dillon @jeffrdillon
Reported 2020-09-18 13:04:11
@CoxHelp outage in 89031
🇺🇸🍂🎃🍁 @autumndase
Reported 2020-09-18 12:19:21
@CoxHelp Yes I went through the app and it was a temporary outage. Like what said it's been fixed hours ago
Alex McCreedy @alexemccreedy
Reported 2020-09-18 11:12:11
Third time in three weeks that my internet has gone out as I’m working from home. This hasn’t been a problem in the three years we’ve had @CoxComm but now that I need the internet to maintain my livelihood I can’t go a week without it failing on me. Thanks a lot.
Joyce Wallace @bunny26ks
Reported 2020-09-18 10:42:36
Isn't there someone smart enough at @CoxHelp to fix our email issue? Over a week without email is really bad for a business!! It is not as simple as changing the p***word! Our ticket supposedly was escalated as high as it could be 2 days ago!
Keegan @keeganhooks1
Reported 2020-09-18 10:12:51
@CoxHelp Message from your supervisor. I know my day rate- 3 frontline employees couldn’t do the math because the “system” recalculated it. Supervisor had to fix it. Tell your employees they have the ability to THINK. Give them the power to ACTION. https://t.co/9B6KcY6Gj7
Mdewakantonwan @WhatIsT76918744
Reported 2020-09-18 08:56:28
Well this is an issue @CoxComm.
#Cox
#CoxCable
#Monopoly https://t.co/65u9nWgW9n
Fryin' Fat-ams 🍟/Cryin' Sad-ams 😭 @NotRyanAdams
Reported 2020-09-18 08:47:58
@CoxHelp also I really appreciate your support agent "Frederick" who's only solution last night was to restart the router and then leave the chat when that did nothing to fix the problem...
Is Yo-Semite in Thighland? 👤👱🏻👱🏻♂️📷📺=🤡 @MaureenHolt
Reported 2020-09-18 08:36:09
@CoxHelp Is there a known outage in Phoenix metro? Internet, TV, and phone are all out. All have been out since at least midnight.
Drew Margulis @dmarge18
Reported 2020-09-18 07:43:52
@CoxHelp You said that yesterday. Then it was 3am. That's 2 days off work for myself and my wife when there's no reason for an outage. Will you be compensating us for that?
SitelessVagrant 🇺🇸👌 @dusty1207
Reported 2020-09-18 07:23:02
@CoxHelp internet down for ~6 or 7 hours now, need an ETA on restoration please.
SitelessVagrant 🇺🇸👌 @dusty1207
Reported 2020-09-18 07:04:44
@CoxHelp internet down since midnight in 70739. Need an ETA on service restoration please.
Katmandu @4itiswhatitis
Reported 2020-09-18 06:39:35
@Saints @CoxComm NOPE can't do it. After the first NFL knee dropped, I said our #Saints would never do something like that. Boy was I wrong! Drew, you used to be one of the good guys. Now you are worst of the worst. Ya'll let us down.