Is Consumer Cellular down right now?
(latest update October 30, 2020)
Consumer Cellular is an American postpaid mobile virtual network operator that offers cellphones, no-contract cellphone plans, and accessories. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Randi Mason @randimason
Reported 2020-10-29 09:22:54
@mike_daws Consumer Cellular’s model falls down a bit when they’re dependent on the already stretched thin Target staff to train our parents on how to use smartphones.
Can they even do training safely?
Allan @cablefees
Reported 2020-10-28 23:18:33
@Consumer_Cell I had a problem with one of my 2 phones, been on the plan over a year. They wanted the sim card I had to disconnect. They were supposed to call me back in 5 minutes. 2 hours later still waiting Now office is closed and phone not working
Jeff Moore @wave7jeff
Reported 2020-10-28 17:18:18
"Genius Bar Lite" in the Target mobile department? I'll buy that. Marriage made in heaven, young @MarketSourceInc "black shirts" helping older @Consumer_Cell customers with their wireless needs. Only problem is that majority of Targets no longer have the "black shirts."
Arjun Ray @TheRealArjunRay
Reported 2020-10-28 08:43:03
@jo13seph Down with consumer cellular
Humberto Saabedra™ @HSaabedra
Reported 2020-10-27 20:35:45
@wave7jeff That base values relationships and stability with reps. Problem with MarketSource was that they focused on the wrong products. I found postpaid and prepaid mobile sales to be a distraction when the focus could have been put completely on Consumer Cellular
Bri Cooper @bridgettcooper
Reported 2020-10-26 14:06:57
@Consumer_Cell @TaylorBal2 I sent a message. I also want @AARPFoundation to know about the service or lack there of. She is a member. Please do not take advantage of Senior Citizens. I took over the issue then your company sent ME on a goose chase!
🏳️🌈 Chris 🏳️🌈 @cwm030
Reported 2020-10-23 19:29:15
@Consumer_Cell Thats crazy all I was wanting was the BYOP Card and I had to run a credit check. My credit is like 640 right now and y'all turned me down So I had no choice but to go to @tingFTW which their Data is ****a expensive that I had to downgrade to a flip phone and yeah.... Thats that
Kay Marley-Dilworth @ATXFoodnews
Reported 2020-10-21 15:17:06
@Consumer_Cell where can I find an outage map? Burnet, TX cell service down last night and has been going up and down today. Elderly mother depends on this cell coverage.
Lauren Alsten WORTH THE WEIGHT Avail for preorder @LaurenAlsten
Reported 2020-10-19 15:35:20
@MelanieDoctors Did you have a lot of dropped calls? That's my issue. My calls drop daily. At this point I might just get a senior toilet phone from Consumer Cellular
We Love Rescue Cats @Stumblinn
Reported 2020-10-14 12:19:36
@Consumer_Cell Are you showing an outage in DeRidder, LA 70634? I have no bars and if I try to make a call it says "cellular network not available for voice calls." It was fine earlier today. Thank you.
Butchie Hurtt@gmail.com @ButchieHurtt
Reported 2020-10-12 21:47:09
Boycott now we got a plan 4 you consumer cellular
John Alan📌 @JohnAlanDaGreat
Reported 2020-10-11 21:28:43
Racist guest:My phone won't work a 🚨 light keep coming on then my phone turns off its broken blah blah the phones bad
Me:Did you charge it
Racist guest::Oh!!!! #consumer_celluar #celluar
John Alan📌 @JohnAlanDaGreat
Reported 2020-10-11 21:27:37
Racist guest:My phone won't work a 🚨 light keep coming on then my phone turns off its broken blah blah the phones bad
Me:Did you charge it
Racist guest::Oh!!!! #consumer_celluar #celluar @Consumer_Cell
Tracie Thompson @TracieTheArtist
Reported 2020-09-26 14:25:57
@Consumer_Cell @EugeneEllenbur1 @melloyello66 @MTNzaService @MTNza Hey, what’s a DM and how do I submit one? I just switched to you and my phone can’t make or take calls after almost 24 hours. And you make it IMPOSSIBLE from me Tao reach you except by PHONE, which is kind of a problem when MY ONLY PHONE DOES NOT WORK.
CrazyNana @PattyRhonda
Reported 2020-09-25 12:46:18
@Consumer_Cell My mother is 82 years old her phone has been down for 3 months these people have done nothing to ***ist her.
Imheccingleaving @Imheccingleavi1
Reported 2020-09-20 21:01:01
@Consumer_Cell
What is wrong with you! Why did you let me sign up in the first place!?!? He was sat next to me dictating what I was doing, it's recorded
on the dang call!! So why was this a problem and why wasn't I told before then???
Imheccingleaving @Imheccingleavi1
Reported 2020-09-20 20:56:46
@Consumer_Cell I was with them for 8+ years! It's scary because they mostly service the vulnerable and aged. They have no problem putting you
in danger. they hung up on me and canceled my service immediately I'm a week away from moving and I couldn't call anyone for help!
Michele Maberry @Wright433
Reported 2020-09-18 09:13:49
@Consumer_Cell do NOT buy a moto e.....had a 6 weeks history of trouble.....consumer cell will NOT issue any credit...had to buy new phobe😖
Paul Allman @PaulAllman18
Reported 2020-09-15 18:32:33
@Consumer_Cell HELP HELP. 2+ WEEKS, STILL NO CUSTOMER ***ISTANCE!!!!! FEDERAL LAW REQUIRES THAT CC ACCOMODATE MY DISABILITY WITH PHONE CUSTOMER SERVICE. IF CC CONTINUES TO REFUSE TO COMPLY WE WILL SEEK AN INJUNCTION IN L.A. FEDERAL COURT. CC MUST PAY FOR MY BROKEN PHONE.
ELVEST THE DON KING #NOWLATERJOE #MR_FLIPSCRIPT!~ @LevesterJoeGR2
Reported 2020-09-15 09:41:11
Put down ANOTHER $100 on My @Consumer_Cell & STILL AIN'T GOT NO PHONE SERVICE!!! THAT'S NOT RIGHT OR FAIR 2 MY OTHER BILLS! THEY GET PAID & STILL HOLD OUT LEAVING OTHER BILLS #UNPAID! #TheGankingZONE!~
Debi Yarberry @DebiYarberry1
Reported 2020-09-14 03:25:52
Don't know if it's my phone or twitter but it goes back & forth between not allowing me to tweet without a pic or allowing it. Does anybody else have this problem? It's a Consumer Cellular pos. Lot of **** on this thing doesn't work. https://t.co/VKUzeI9U3O
Mortality @MortalityYT
Reported 2020-09-10 00:14:07
@mgs1176 @sabbysann From what I gather his mobile company is more along the lines of a Consumer Cellular type deal than the average phone service in that it's cheap and easy to customize, and his gin is tasty so as long as he's not treating his workers poorly then I don't see what the problem is
Paul Allman @PaulAllman18
Reported 2020-09-09 20:17:19
@Consumer_Cell STILL NO CALL BACK, MORE THAN 3 TIMES THE 2 HOURS PROMISED. PLEASE CALL 24/7. NEED COMPENSATION FOR BROKEN S4 BY TARGET TECHS. NEED TO LEARN NEW PHONE, NEED TO GET CASE (INCOMPETENT RETAILING TO NOT SELL CASE AT SAME TIME), NEED TO MAKE DISABILITY COMPLAINT.; ETC.
Paul Allman @PaulAllman18
Reported 2020-09-05 06:51:21
@Consumer_Cell STILL NO HELP. Reps at Target broke my S4, it now is unusable as it automatically powers up, then powers down!!!!. WHY DOES CC REFUSE TO RETURN OR TAKE CUSTOMER CALLS??? WHY DOES CC LIE ABOUT COMPATABILITY WITH S4???WHY DID CC BLAME VERIZON WHEN IT WAS CC FAULT??
Rosalyn Becker @rosalynbecker77
Reported 2020-09-04 12:08:15
Consumer Cellular has announced that 3G networks are shutting down to create bandwidth for new 5G services.
j9online725(6%) @j9online725
Reported 2020-09-03 11:03:21
@Dovetail1221 my cell service with consumer cellular has been down since we got it a month ago. On hold listening to their very fake news...ugh
Justin D. Long @justindlong
Reported 2020-08-30 10:28:51
@LanceLaura1 Yes. And sometimes that helps. But I am trying to figure out if this is a phone issue or a consumer cellular issue.
Justin D. Long @justindlong
Reported 2020-08-29 23:33:26
My wife’s iPhone XR consistently seems to have trouble getting texts - esp. group texts including an Android phone. anyone else had this problem and solved it? My XR never seems to have the problem. talked to Apple and Consumer Cellular, problem persists despite efforts to solve
Kuku @Kuku04480079
Reported 2020-08-28 18:08:15
@Consumer_Cell On the phone with Nancy ( (888) 345-5509) for 40 mins on a simple question, she had no idea what she was doing & I kept asking her to transfer me to someone else, anyway, I am still having the same problem, Total time wasted 1hr and 10 mins. #TrainEmployeeBetter
Judson @JudsonK17
Reported 2020-08-28 11:19:31
Sit down, old man in the Consumer Cellular commercial
Soleil LaGrecque @SLagrecque
Reported 2020-08-27 21:36:42
@Consumer_Cell
Called to draw attention to this week-long error issue and your agents I don't know the difference between a website and mobile app.
Think you'd maybe like to fix this?
#ConsumerCellular https://t.co/vHO1t24BTA
Debi Yarberry @DebiYarberry1
Reported 2020-08-27 10:36:24
Arkansas is anticipating bad weather. Rained pretty bad then calmed down. Evidently I haven't been up long enough to know how bad this looks. Apt office is closing in anticipation of it. So, I'm going to charge this pos Consumer Cellular phone & wait.🧟♀️🖕🦂
Paul Zak @paulzak
Reported 2020-08-21 10:54:57
@Consumer_Cell Multiple calls to CC yesterday were unable to resolve conditional call forwarding problem with new Pixel 4a. Google says it's the carrier, CC says it's Google. I need second level support help please.
Jeffrey G.R. Reese @killybrooke
Reported 2020-08-19 14:52:42
Problem area..second time all sound from consumer cellular phone went dead and missing https://t.co/T9UViNZb9A
Mark - 🌊 Blue Wave! 🌊🏄🏼♀️ @mark_democratic
Reported 2020-08-18 19:12:44
@MotherSquid I have used consumer cellular forever and never experienced this type of problem.
Consumer cellular has me on the at&t network. I have managed to place calls with Google's free phone service.
BlueWaveBob @Bobbitz1944
Reported 2020-08-14 17:44:53
Don't use #Consumer_Cell. They aren't a real company. Third-rate. They can't fix this: Another person's name comes up on landlines I call. I'm going back to AT&T. At least they have REAL customer service. ON HOLD FOR HOURS with CON Cell. #AvoidConsumerCellular
BlueWaveBob @Bobbitz1944
Reported 2020-08-14 17:32:31
I am on hold with @Consumer_Cell & have been for almost 1 hour. This is the 4th time I am calling because my cell number brings up another person's name when I call land lines. I've been trying for months to have them fix this & they **** me off . . . call landline cos. Leaving!
BlueWaveBob @Bobbitz1944
Reported 2020-08-14 06:23:35
I went from AT&T to Consumer Cellular, now when I call landlines, the caller ID is not my name. They can’t fix it. So WRONG! @Consumer_Cell ular STINKS
AARP Member Benefits @AARPMemBenefits
Reported 2020-08-12 16:31:24
@grtamericanovel Hi, we'd like to help by forwarding your issue to the Escalation team at Consumer Cellular for their thorough review and investigation, but will require additional info to do so. Please send us a DM using this link with your AARP membership number & best number. Thanks! -VS https://t.co/lKTeYjQ6oL
Mike Dano @mikeddano
Reported 2020-08-11 13:50:34
SCOOP
@Consumer_Cell – one of the nation's largest MVNOs – is in discussions with other companies for a potential sale, according to two people familiar with the issue. The discussions appear to be in the early stages, and may not result in a transaction.
https://t.co/7bKxG6mgQX
BWH @BWH85
Reported 2020-08-10 13:12:18
This commercial for Consumer Cellular just had a testimonial where the lady said "wild horses couldn't drag me away from Consumer Cellular" which seems like an odd place to drop a Rolling Stones lyric, but I'm down with it.
GI JANE, not JOE! #MAGAveteran @EnBolden2
Reported 2020-08-09 17:19:09
Just in case you want to know, the lies/gaslighting by @brianstelter @ReliableSources @CNN, were sponsored by @Consumer_Cell @RealMrClean @Arbys.
Divorced from reality: @CNN's @brianstelter claims left-wing media is not dedicated to ‘tearing down Trump’ https://t.co/dL1ugiK16S
i still love one direction @canyonswooon
Reported 2020-08-09 10:18:56
@Consumer_Cell my grandma has only a cell phone for her home and no WiFi so she relies on her cellular data; she shows up to my house at midnight last night because she can’t make calls, send texts, or anything. How can you fix this? She lives alone and needs a way to reach us.
Michele Maberry @Wright433
Reported 2020-08-08 10:21:27
@Consumer_Cell very disappointed in coverage...I had Att...no problem...now poor.....supposedly use art towers...then why poor coverage now......May change
MjnChucktown @MChucktown
Reported 2020-08-06 16:01:10
@Consumer_Cell I have been trying for help my neighbor, who is a senior, with an issue with Consumer Cellular. Have to say it seems that for a company that says they "help" seniors it's all a bunch of crap. #NeedHelpNow
valerie ferrara-ryan @vfrtjryan
Reported 2020-08-06 08:52:58
@Consumer_Cell get some more customer service people haven't been able to use my phone for two days I want a credit and someone to fix it
Jeff @notedfuturist
Reported 2020-08-05 23:50:02
@MiguelArias_D3 @ATT Consumer cellular has been good for me. No contract. My only problem is the speeders on my street going 50 mph.
Judy Cee @cee_judy
Reported 2020-08-05 18:41:07
@IsaacWo61341469 hi if this is the right account regarding the cell phone company Consumer Cellular I& my family are without cell service . We only have cells not house phones. We like this company as providers however would appreciate more active fixing of this issue thanks.
mQmAnQn22 @Leandra73421853
Reported 2020-08-05 17:07:04
@sandyleevincent @Consumer_Cell Metro, 2 lines us around 95/mo unlimited everything and I run on my data all day at work and never have a service issue
ERA @ERANewsStuff
Reported 2020-08-05 14:30:38
@greta @ATT I've hated AT&T for years because of their horrible customer service. I switched to Consumer Cellular. Never had a problem. No contract either.