Is Consumer Cellular currently down? Live Status and Outage Reports

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v6a6x6x Pronouns are: pe/nis @55Dittohead

Reported 2021-10-20 21:08:21

@Consumer_Cell why is it that your service does not offer 24-hour tech support? I am very disappointed that at 8:00 in the evening I cannot get an understanding from somebody on your end as to a problem with my phone. Thought I was getting a better quality sell provider?????????

joe mossa @miola073

Reported 2021-10-20 13:37:44

Please help me get Consumer Cellular's attention: i cannot clear my main screen of an ap which i... https://t.co/cjtcHebP6N

Sue @Suzecat52

Reported 2021-10-19 20:24:54

problem at all AT&T. I will take my phone to a computer repair service in the morning and have them remove the battery and ***ist me in getting the new sim card in the phone. Then I will activate my phone service with Consumer Cellular...so you just lost a few days of revenue

Sue @Suzecat52

Reported 2021-10-19 20:24:54

I was on the phone with Consumer Cellular to give them my AT&T account number and p***code when the call was cut off. The indication on my phone was that there was an issue with my sim card...and then it said no network connection so I don't have a cell phone to use tonight. No

pḧÿzömë @phyzome

Reported 2021-10-19 20:14:10

@Consumer_Cell Is there any way to talk to a service rep without being on hold for an hour? Chat service on website was down, no email listed, and I can't carve out a huge chunk of my day to spend on hold.

sev but spookier @SeventhSentinel

Reported 2021-10-17 13:37:06

@Consumer_Cell I believe I made it clear I couldn't find anything. Like, even a good search term that would get me closer to finding one would be helpful. "How to block text messages from email addresses" just turns up forum threads about other people having the same problem...with no solutions

Dann @drock370e

Reported 2021-10-16 10:54:59

@Consumer_Cell my voicemail has been unavailable for two days & efforts to reach a rep for a response has been nil!! Anyone know what problem is?? Would have been nice if after an hour if a response was forthcoming, but NONE!! Right now I can’t recommend CC!

Get Vaccinated & Wear a Mask @2JElliot

Reported 2021-10-15 15:50:27

I’m unable to reach you by your phone, or chat lines, so here’s the deal. You can’t claim to support seniors, @Consumer_Cell, while using @ATT that funds 90% of OAN extremist network. That’s gotta be embarr***ing. Stop ruining America; stand up & fix it. 🙄

Karen (not THAT Karen) @exnewyorkr

Reported 2021-10-15 12:25:59

@gaymermage @atdavidhoffman @ATT My phone has been with Consumer Cellular for years. My problem is with internet & TV. I don't have many options where I live and AT&T has great customer service compared to the others here.

Robert Lee King @RobertLeeKing

Reported 2021-10-15 05:56:25

@maiamimi @ATT Problem with that is, no matter who you switch to, you'll likely be giving AT&T money. I switched from Verizon to save money. Went with Consumer Cellular but they use AT&T in some places so...

VeryMadGranny @1VeryMadGranny

Reported 2021-10-14 14:13:43

@gaymermage @ATT Tell you what, I changed and went to Consumer Cellular and I love it...$25 a month and awesome service...Never a problem

Dorick Flame @DorickF

Reported 2021-10-14 12:13:51

@BillSpalding7 @Blondemafia8 @Consumer_Cell No they are UNDER staffed. Like every company. Problem is they treat their employees like sh*t.

Kim @kimposble3

Reported 2021-10-14 07:57:55

@SHEsus__Christ I’m with Consumer Cellular . I left AT&T phone services about 5 yrs ago. Never had a problem with CC.

cj mcgee @cjmac711

Reported 2021-10-13 21:20:25

@MarkfEditing @LincolnWatchman I have Consumer Cellular. They charge $25/mo and reliable. never had a problem with them.

Nightingale~ 🇺🇸 📚🎨🎶🎹 @msnightwriter

Reported 2021-10-13 14:40:15

@Alisand3 Not a fan of AT&T, but Verizon is the devil. They even demand you watch their videos to understand billing. It doesn't help. And yes, soooo expensive, and nothing like the salesperson claims. I'd still be on consumer cellular, if not for current coverage issue.

Unicyclist, not two tired @TerryKimpling

Reported 2021-10-13 14:16:38

@docforpets99 @sierrarisings1 @ATT We are very happy with Consumer Cellular. Basic plan for 2 lines is $61* and change, tax and fees included. When we went over on data they just raised our plan (no penalty) and dropped us back down the next month. *AARP rate (10% discount)

Unicyclist, not two tired @TerryKimpling

Reported 2021-10-13 14:12:52

@SHEsus__Christ We are very happy with Consumer Cellular. Basic plan for 2 lines is $61* and change, tax and fees included. When we went over on data they just raised our plan (no penalty) and dropped us back down the next month. *AARP rate

cj sold @cj_sold

Reported 2021-10-13 13:44:07

@Consumer_Cell I'm good now... The main issue is the short staffing and long waits. I suggest a place to email short questions when a response isn't urgent and can wait 24-36 hrs for a reply. it would help a lot!

Tara @taraex81

Reported 2021-10-13 12:11:02

@Consumer_Cell I’ve been trying to speak to a rep for 10 days now about new phone service. I have the phone, but there’s a problem@with the service! Why can’t I get anyone on the line??

☕♏ Green-Eyed Scorpio Guy 🌎🌍🌏✌🇺🇸 @theDJT_troll

Reported 2021-10-13 05:38:37

@PattiScott9 @SHEsus__Christ That's who I'm with. When I had Verizon, I had one phone for almost $90/mo & towards the end when a third-party store ripped me off, they wouldn't fix anything. I've got two phones with Consumer Cellular for about $55/mo. What a difference. 📱

Deborah Tutnauer @itsallsuccess

Reported 2021-10-13 01:04:54

So.. the @att problem...only cell tower that works in my rural area. Could try Consumer Cellular...but would still be running off of ATT tower...and with slower data. Only choice I see is no cell service at home if I switch...Hhmmm.. ideas?

Patti Scott @PattiScott9

Reported 2021-10-12 22:56:11

@SHEsus__Christ Consumer cellular. Check them out. The coverage is great and they don’t advertise much do they keep prices down

Jukesgrrl, Double Moderna @jukesgrrl

Reported 2021-10-12 21:40:57

@realityismybff @SHEsus__Christ Also, if you're an AARP member, Consumer Cellular gives you a 5% discount. But be careful about using data. That's how they make their $. They let calls/texts go thru cheaply but their data charges are higher than normal. Might be an issue for yr daughter.

Conrad Sieber @conrad1058

Reported 2021-10-11 20:22:10

@POTUS HERE'S WHAT'S WRONG WITH AMERICA. I buy a $50 phone 6 weeks ago from Consumer Cellular @Consumer_Cell made in China. It falls apart-they won't replace it. I have 0$$. Marick, founder, company sold to private equity firm this year for $2.3 Billion. THIS IS THE PROBLEM!

Tim A Parrott🌈 @TimAParrott1

Reported 2021-10-11 20:01:14

@MeidasTouch @peirson_jack @ATT I had thought about changing to Spectrum which is a part of Charter. I looked in line and was reminded of the great site: Open Secrets. I'll look for another carrier. Consumer Cellular anyone? Here's the low down on Charter/Spectrum: https://t.co/fanwJDVTuP

Josie Banuelos @josie_banuelos

Reported 2021-10-11 12:26:56

@Consumer_Cell Hey CC, why has your chat feature been down since last week??? Bad enough you have to hold for an hour.

Daisy Girl🌊 @catsyax

Reported 2021-10-10 15:05:01

@MeidasTouch @JordanUhl @ATT @DIRECTV Cricket and Consumer Cellular, too. They use ATT towers. What others use them? Roamers. AT&T and T-Mobile may share the same network towers. This illustrates the problem w/ companies that are too big for the consumer to manage. https://t.co/uzDVlOWU5E

Addy C @addykadabby

Reported 2021-10-10 13:01:52

@Consumer_Cell My parents have been loyal Consumer Cellular customers, thx to @AARP. I called your customer svc for another issue & they said my dad's phone is going to be obsolete shortly, w/ no warning letter at all - asked them to resend the letter & he said he can't??!!

Matthew D. Hudson @hudsonite

Reported 2021-10-08 15:43:23

What's going on here, @Consumer_Cell? Apparently, whoever did this photo shoot for your website homepage wasn't aware that this model appears to be holding a mobile phone upside down. Does anyone know what kind of phone this is? An old iPhone? Is this a possible photoshoot #Fail? https://t.co/u5EHtrM6Bu

Sneakers1957 @sneakers1957

Reported 2021-10-07 11:48:40

@tarashdev I've had Consumer Cellular for over a year & I'm very pleased. Good price & no coverage issues. I can move my datsa use up & down on website. I don't use much when I'm home but use more when I'm traveling. Only had to call a couple of times for questions & great service.

Larry StCroix @LarryStCroix

Reported 2021-10-07 08:23:53

Dear @Consumer_Cell We have a problem We have been very happy for ten years but unless you can provide an alternative to AT&T our relationship is about to end with this billing cycle

Domacoblue🌊🌊🌊 @domacoblue

Reported 2021-10-06 15:29:05

@eigenseide @ATT We have Consumer cellular. I am a fan. Price is low and we have good reception. Directv is owned by att too. That is my issue.

Mary Vogel @PlanGreen

Reported 2021-10-05 16:32:05

@Consumer_Cell That's the problem. I need to be shown not just told. I have severe hearing loss BTW...

Nadyne Richmond @nadyne

Reported 2021-10-02 15:54:31

@Consumer_Cell My dad has been calling for a month to try to cancel my mom’s cell phone after she p***ed away. Waited for an hour+ multiple times before getting disconnected. How can we fix this?

Debbie @harsty19901

Reported 2021-09-30 19:29:53

@Consumer_Cell I have a problem and no one at consumer cellular knows what to do? I still have my LG flip phone 3G and it's on consumer cellular?

Grace Deen @123VIP

Reported 2021-09-30 00:15:52

@Consumer_Cell Cheers will contact in morning to discuss the issue - After all long hold is part of the Customer Service adoptability!

Debbie @harsty19901

Reported 2021-09-29 03:54:14

@Consumer_Cell called a couple of weeks ago so I have a sim card for when I pick a phone and was told that she can't send me one with the same number? What 3G is going to be shut down and it's not like I can use 2 devices, my phone fell yesterday and the battery came out

PatPaulson4Pres @PATPAULSON4PRES

Reported 2021-09-28 22:23:26

@Consumer_Cell No confusion. The fact the CID doesn't match the phone # in their message is not the problem. Call back their #'s and I'm not sure exist. I guess they could refuse inoming calls. But thanks for posting. You don't have that authentication ability do you ?? Many Telcos skirt it!

Dr. Di Chadwell, A&P, Hon.C.TDNN, Ret. @ONELONEDOLPHIN

Reported 2021-09-28 17:26:30

@Consumer_Cell @SandyEllenBrow1 #URGENT help request didn’t receiving a TIMELY response+Consumer Cell has cut off #disabled #veterans 📱’s w/out prior notice🛑Sandy appears to be experiencing the same problem as the VET you guys DISRESPECTED almost 2 months ago. #Ccell can create a way2stop endangering lives

🔞kay/zee|| SaveToWin🧡💚 @PissBratMonoma

Reported 2021-09-28 16:07:30

It’s ducking broken again. I have had it with Apple and consumer cellular

@realityRod @realityRodH

Reported 2021-09-27 16:03:23

@Consumer_Cell Unless you have a problem..never answers the phone..just constants ads and robot voice for hours.

🔞kay/zee|| SaveToWin🧡💚 @PissBratMonoma

Reported 2021-09-27 11:34:55

@usagistears Ugh we contacted consumer cellular and they were really nice and they fixed it but now it’s broken again. Apple fix your ****

Dr. BrokenFoxAD @Brokenfox

Reported 2021-09-24 15:25:54

@KinkTodd Verizon has already closed my account, the problem is with @Consumer_Cell who can’t seem to get the phone activated.

Kat Corbett @KatCorbett

Reported 2021-09-24 12:03:22

I called and was told it is due to the manufacturer raising their costs. Are you telling me no one at Consumer Cellular was aware of this cost inflation coming down the pipeline?

Suzanne Suzanneadanna @SSuzanneadanna

Reported 2021-09-20 16:07:08

@Consumer_Cell Both landline and cell down all day long, on hold for over an hour, chat box 94 ppl ahead of me. A few years ago the customer service was A++, now they are a D-...can never ever get through, have to wait and wait and wait...

AARP @AARP

Reported 2021-09-17 08:06:25

@mukie666 Hi there! Cell phone is provided by Consumer cellular. We're glad to help by sending your issue to the Escalation team we work with at CC for to investigate but will need more info. Please send us a PM with your AARP member number, address & best contact number. Thanks!

Frank Ferreira @ff72203

Reported 2021-09-16 15:18:56

@mukie666 @Consumer_Cell Ms. Meyer - thanks for sharing. I’m so sorry to hear of your problems as well. Yes, after 5 days of dealing with this problem, I left at - you decide - keep or lose a customer? I also asked that they just fix the problem and stop texting me - if it doesn’t resolve the problem.

Jaclynn Meyer @mukie666

Reported 2021-09-16 14:54:16

@Consumer_Cell @1loveinme1 @MSNBC @CNN @BreitbartNews I am on SSD fixed income but she made it clear or she’ll send me to collections I was with Verizon for years never had a problem just needed cheaper

Qubes @Qubes12

Reported 2021-09-15 16:20:23

@fishfulpenguin @vinylconsumer @ATTHelp @attcyber @XiaomiSupport @christitustech @gardiner_bryant @system76 @linuxfoundation @EFF @tingFTW @CricketSupport @Consumer_Cell Isn't crap like this that got @ATT broken up as a monopoly? It does not help that @FCC likes to mandate locked binary blobs for wireless access/support.

Jim Bush @JimBush303

Reported 2021-09-13 07:07:58

@Consumer_Cell Service has been out in Denver since 9:20am 9/12, AT&T sim. Please fix.

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