Is Consumer Cellular currently down? Live Status and Outage Reports

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Walktheline @Walktheline45

Reported 2023-02-04 10:56:39

@ApeLincoIn Major problem with Apple products is they need updated via wifi. I don't have wifi, but that's ok. I usually by android powered phones. I have a Samsung phone and a phone by Consumer Cellular.

Lauren @JAZZLAUREN15

Reported 2023-02-02 19:30:41

@backmarket @VerizonSupport I bought an "unlock @samsung cellphone" from Back Market and my carrier is @Consumer_Cell Problem: It was stolen, I requested Samsung at "Find My phone" to lock the "Galaxy Note 10 Plus". It was locked and then five days later a Merchant returned it

TimeTravelPundit @TimeTravlPundit

Reported 2023-02-01 23:43:55

@Q_ueenbee358 Some Consumer Cellular customers have the same issue if powered by AT&T and not T-mobile.

Bre Harris @Momzillaonline

Reported 2023-02-01 20:44:30

@bill_rowen We switched AT&T to Consumer Cellular and have literally cut our cell phone bill over a $100 a month we also went from 6 gigabits to unlimited for 3 phones. We have NO cell service where we live without driving almost 5 miles down the road.

Blickiee @Blickiee

Reported 2023-02-01 11:14:48

@ATT Why is AT&T letting Consumer Cellular beat them on Single Senior Plans? AT&T has been told & refuses to react & fix the issue. Seniors, make sure you shop other company's plans.

Steve 💙🇺🇸 🇹🇷 🇺🇦 @EnragedApostate

Reported 2023-01-31 21:09:32

I am STRONGLY RECOMMENDING everyone who has a @consumecell Consumer Cellular account to cancel it Their customer service is awful. Even worse than MetroPCS and AT&T @MetroByTMobile , and that's saying something!! When a customer has an issue logging in or getting...

Shauneen Grange @shauneengrange1

Reported 2023-01-28 12:42:13

@nprscottsimon @ATT consumer cellular...and no Im not being paid but ATT has that issue where I live and I have no trouble...ever

Bob Dinkel @ametureboxer

Reported 2023-01-27 20:07:42

@NEWSMAX fan news max dropped ATT for Consumer Cellular fact helping on your side. Disappointed a news station didn't cover a big issue announced at 7:00 p.m. everyone covered except Newsmax.Every issue covered but the main news man beat sorry10 minutes coverage okay.Not 1 min?

Dean Harmer 🇺🇸 @1776_USPatriot_

Reported 2023-01-26 21:20:38

@NEWSMAX I canceled my @ATT cell phones today. I switched to @Consumer_Cell . I am using the same exact phones, on the same exact network, and my bill went down $60 a month

dragonzero00 @dragonzero00

Reported 2023-01-26 21:09:00

@Consumer_Cell @MotorolaUS I don't know why, but all of a sudden after exactly a month, both phones are showing up as compatible. I have screen shots when the first one wasn't. I don't know who fixed the problem, but thank you. I just wish someone would have told me.

Erik Andreesonn @ErikAndreesonn

Reported 2023-01-19 13:39:12

@Consumer_Cell 40+ hour cell phone outage/disruption in Decatur, GA

Katrokk @KatrokkJones

Reported 2023-01-14 13:50:23

@semayer I'm perfectly happy with Consumer Cellular. I have never had a problem with them.

Danny Dye @fromd2

Reported 2023-01-13 21:50:48

@Consumer_Cell I spent 2 and 1/2 hours on chat with Consumer Cellular support yesterday. My issue has not been resolved. I requested the rep to escalate the issue up to the next level of support and she refused. Is there anyone at Consumer Cellular who can help me?

Eleanor Martinez🌹🦉🍁❄☃🐈🍎🐈‍⬛ @NorthStar1956

Reported 2023-01-13 20:41:05

@Consumer_Cell Our attempts at getting ***istance from you regarding this problem have been futile. A @Consumer_Cell employee said that we were going to have a 3-way phone convo w/@VerizonSupport, we got transferred to another CC employee who wouldn't + said @Consumer_Cell can't do that. 2/X

Danny Dye @fromd2

Reported 2023-01-13 10:11:27

@Consumer_Cell I spent 2 and 1/2 hours on chat with a @Consumer_Cell support rep yesterday. My issue is still not resolved and I don't know what the next step is. I have not been able to make or receive calls from my house for 3 days. Is there anyone at @Consumer_Cell who can resolve this?

Mario Boccio @BESTGODFATHER

Reported 2023-01-06 18:52:16

@Now*****yWitchy Just flush it down the toliet and go get a real phone , I hear senior citizens like consumer Cellular , heck I’ll even offer some help …..

Patrice O' Hamilton @achrosen

Reported 2023-01-02 20:06:14

@kinsellawarren Smoke and mirrors. They wallow around in monopoly. Our real issue should be getting the likes of USA Consumer Cellular or USA Verizon, and others, the **** in here. Then the ripoffs would really have to work at it. What’s really going on here? All this on arranged purpose??

SouthLaPatriots @southlapatriot

Reported 2022-12-29 19:41:57

@Consumer_Cell Why do you appear to be capping cellular bandwidth at 1.5mb down why do your representatives refuse to comment about it?

KT @mylilluvbug13

Reported 2022-12-28 12:27:41

@Consumer_Cell Very poor support. They read from a script. They have no idea how to fix tech issues. Trying to change my mother's psswrd by having an email sent to me. When I type in her ph # on the website it says ph # invalid. No one from customer service has been able to help.

DJVoshty @DJVoshty

Reported 2022-12-19 20:36:30

Just a heads up. Never, ever, get cellphone service through Consumer Cellular. They have shipped me two broken phones now, and won't replace the last. Absolutely terrible.

KillerBeamFilms @killerbeament

Reported 2022-12-13 17:14:28

@Consumer_Cell Thread: My 90 year old mother had an account with Consumer Cellular for many years. She closed her account, paid in full, never a problem. When she went with a local carrier, and we kindly requested a carrier unlock (which they said they would honor within 72 hours) they have...

Sybil💙🇺🇸💙 @Sybil4America

Reported 2022-12-07 18:30:41

@Consumer_Cell @CellularCareers Me and my friends are having and outage in Southern Indiana. We are all getting the same error in different households and different phones. https://t.co/x8VD7LQJnv

XerXesX @XerXesX9

Reported 2022-11-21 06:55:41

All I want for Christmas is EITHER A BILLING REFUND OR A F*CKING PHONE THAT WORKS its been 8 support calls, 4 store visits 371 DAYS!!! I'VE paid you BOTH FOR a YEAR For the SAME NUMBER that has NO SERVICE and YOU WONT FIX IT Lets SEE what @FCC says @Consumer_Cell @Xfinity https://t.co/43yGOgzFSv

XerXesX @XerXesX9

Reported 2022-11-21 06:37:42

@Consumer_Cell Just filed a complaint on @Xfinity and @Consumer_Cell BOTH! billing me for 13 mos for THE SAME non working phone number wont sell me a replacement 8 calls, (90 min ea) 4 visits( 90 min ea) AFTER CHEMO No call back, but keep your bill pd or we cant fix it 371 days later...

XerXesX @XerXesX9

Reported 2022-11-21 06:37:25

@Xfinity Just filed a complaint on @Xfinity and @Consumer_Cell BOTH! billing me for 13 mos for THE SAME non working phone number wont sell me a replacement 8 calls, (90 min ea) 4 visits( 90 min ea) AFTER CHEMO No call back, but keep your bill pd or we cant fix it 371 days later...

XerXesX @XerXesX9

Reported 2022-11-21 06:37:04

@Conslig Just filed a complaint on @Xfinity and @Consumer_Cell BOTH! billing me for 13 mos for THE SAME non working phone number wont sell me a replacement 8 calls, (90 min ea) 4 visits( 90 min ea) AFTER CHEMO No call back, but keep your bill pd or we cant fix it 371 days later...

KingDomRedux @KingDomRedux

Reported 2022-11-15 15:27:57

@S******s1102 @coffeethc You need to put the consumer cellular phone down and get back to the old folks home. You’re not even supposed to be out here unattended.

Darius the Iron Patriot 🇺🇸 @djb21212

Reported 2022-11-08 15:59:29

@donnaSh52231089 @Sirisofgod @TheAnaBraga @skb_sara @tedcruz You don't want this fight, #Karen. So sit your $3 wine-sipping butt back down on that plastic couch and go back to whining about the manager on your Consumer Cellular phone. Your opinions are invalid. https://t.co/RPW0taLyLC

babs007 @babs0078

Reported 2022-11-07 18:06:41

@Consumer_Cell @hometweethomeNY @ATT @Mintmobile @MintMobileCares No, separate issue, business line.

babs007 @babs0078

Reported 2022-11-07 17:28:24

@Consumer_Cell On your website for iPhone SE 3rd Gen is a picture of a black phone and the swatch below is also black. According to your customer service, it is black. Did not notice the dot below, which is dark blue. I did order the phone. I realize this is an Apple issue.

Debbie @harsty19901

Reported 2022-11-06 21:14:03

@elonmusk Well then you need to fix a lot of things! We don't search for opinions but facts+ Twitter is a wonderful tool for fixing your Xfinity/ATT/consumer cellular/dollar general ect I think it's existed for so long is because it followed some rules and you could find support unlike FB

Just a Dog Mom @cantchgusername

Reported 2022-11-06 18:24:55

@Arutha***y1 @Jexit_2020 So does Consumer Cellular if you really have a serious problem. Wouldn't replace my phone but wouldn't unlock it either so stuck me for 6 months with a phone that wasn't working right.

Sue Barnhart @suebarnhart_

Reported 2022-11-04 15:59:23

@Consumer_Cell Thank you I still have no cell service today. I just checked https://t.co/vtlXXgffOi and it says my address still has no service, ETA is Nov 15. Oct 9 was 1st day I realized no service. I'd like a refund for all the no service days will Dm my cell number. Thank you.

Bllogic @bll1970

Reported 2022-11-03 20:57:49

How can #Consumer_cell website be down for 2 days and Nothing, not one word not on any chat forum, not a peep? Even the App is down, what's up?

Chuck aughinbaugh @chet5780

Reported 2022-11-02 20:16:40

@Consumer_Cell if anybody sees this please do not use Consumer Cellular I'm paying $500 for nothing a phone that won't work and they won't fix it don't fool with these people you've been warned

❤️Rachel Elizabeth❤️ @BaseAsset

Reported 2022-11-02 02:30:21

⁦@ASCBiology⁩ ⁦@UScellular⁩ ⁦@Consumer_Cell⁩ hands down the best cell us carrier because one and done = no drama = just Saying ⁦@WiFiWarsUK⁩ https://t.co/eRgcpoG04Y

Sue Barnhart @suebarnhart_

Reported 2022-11-01 22:33:51

@Consumer_Cell 15 days for an ETA on an area outage sounds ridiculous. I worked over 30 yrs in tech support and I would have lost my job if I suggested a 15 day ETA for outage effecting a group of people like that. That is crazy bad service

Sue Barnhart @suebarnhart_

Reported 2022-11-01 16:44:49

@Consumer_Cell hey Im on with your support right now I've had no cellular service in my area due to an ATT outage for a week now. As you can see ATT says outage for my location will be resolved FIFTEEN DAYS FROM NOW. fyi my father is dying the hospital and I cannot make calls https://t.co/LaVrWwqHCx

LandCruiser007 @LCruiser007

Reported 2022-11-01 13:54:32

@Consumer_Cell Why do you say you have unlimited??? You don't have unlimited data after 50 GB, and my speed slows down. What is that all about? Switch to simple mobile and get complete data. Your speed will never slow down after you use 50 GB!

Lori @njgirlinnyc

Reported 2022-10-31 16:23:54

@Consumer_Cell Please DM me and provide the name of someone specific she can speak with. It’s been 3 months and your 800 number is 100% of the incompetence problem. I’d like the name of someone higher up in the company.

Liedora @Liedora2

Reported 2022-10-28 13:35:51

@Consumer_Cell, is there an issue with your web site? I can't log in, and need to find out why my bill has suddenly increased so much.

Jesselle 🌻🇺🇦🌻 @elle_420_

Reported 2022-10-26 00:53:59

@Consumer_Cell I bn just don’t understand why y’all aren’t just offering it. Also, why’s your service so horrible. My car broke down and I couldn’t get service. I wasn’t in a rural area. My family and I have had a horrible experience with you.

Barbara Christensen @BRCTweets

Reported 2022-10-24 17:41:03

@Consumer_Cell well, sort of. I think the outage must continue... i keep losing my cell internet but it comes back. As long as I can make calls for now I am fine. WIll try again later. thanks!

Undisclosed Awesome @timeywimey394

Reported 2022-10-24 17:13:54

@Consumer_Cell @consumer_cell can't be reached by Chrome and it's App on my cell and PC. Is there an issue with the network, or @Google product compatibility?? 🤔

Barbara Christensen @BRCTweets

Reported 2022-10-24 12:09:22

@Consumer_Cell Thank you to the very helpful Elizabeth S on chat. Please give them a raise for not making me do a ton of troubleshooting before checking there was an outage in Fort Wayne today. And to whoever fixed the outage.

SD @smalduc

Reported 2022-10-21 19:43:57

@Consumer_Cell I haven’t been able to connect to CC on the iPhone app or iMac/Firefox for days. I have deleted and reinstalled the iOS app. What is the problem?

Robert Egby @robert_egby

Reported 2022-10-17 10:32:26

COMMUNICATION MADNESS; I have a Vverizon phone. I can make calls but cannot receive them. Problem: I had a brief encounter with Consumer Cellular and returned to Verizon who cannot get a PORT #. I have it. They don't. My line to Verizon is blocked. Anyone else have this problem?

D.Sleazy aka D.Supreme bka Duke Shiesty @ShiestyBiz

Reported 2022-10-08 12:19:28

@Consumer_Cell fix your website this morning refresh refreh its not loading on safari get IT on it asap

Naomi Doudera @naodoud63_naomi

Reported 2022-10-07 19:08:36

@FineMellowFella @VerizonSupport We love Verizon hubby wanted to switch to Consumer Cellular network shuts down for 12 hours no wonder so cheap STAY AWAY

Naomi Doudera @naodoud63_naomi

Reported 2022-10-07 19:02:35

@FineMellowFella @Verizon Skip consumer cellular network shuts down for 12 hours

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