Is Consumer Cellular down right now?
(latest update October 04, 2022)
Consumer Cellular is an American postpaid mobile virtual network operator that offers cellphones, no-contract cellphone plans, and accessories. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Consumer Cellular Problem Reports
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Donald Jones @jonesdonald086
Reported 2022-10-01 06:35:39
@Consumer_Cell I bought a moto phone from CC less then a month ago. My problem is: I can hear the other party but they can not hear me. I can not call CC to resolve this issue
Maria Iorlano @Mariaiorl
Reported 2022-09-28 20:03:20
@AARP I am heartbroken and beyond frustrated with Consumer Cellular’s response to a billing issue with my grandmother's phone. I will certainly send a help request if they deny me a refund for the new phone I just purchased. I am moving her service to my carrier.
Maria Iorlano @Mariaiorl
Reported 2022-09-28 05:12:50
@AARP Why did Consumer Cellular charge my grandmother $26 to reconnect her phone line when the balance on her account was $4.34? Why are they cutting the lines of elderly customers at all? Especially when the issue was OBVIOUSLY a data entry error for autopay enrollment? https://t.co/5CJGjvMPFn
Asparagus Pee @AsparigusPiss
Reported 2022-09-26 16:34:27
@Consumer_Cell Please turn down the volume on your TV commercials! They are obnoxiously louder than the TV show. There are laws against this
Christy Rucker @christyrucker43
Reported 2022-09-24 11:16:06
If you want a reliable cell phone and network don't go to Consumer Cellular. They cut off your Unlimited Data plan at 50g on 5g phones instead of just slowing it down. If uou call or chat with an agent they tell you to go to another carrier instead of fixing the problem.
Felix @Felixwells120
Reported 2022-09-24 01:25:34
@cpetelis @Consumer_Cell Report the issue to @Whitehathack02 he should be able to ***ist you in getting everything back
Maria Iorlano @Mariaiorl
Reported 2022-09-22 19:47:01
@Consumer_Cell You cut off an 86-year-old woman’s phone today because she missed a payment that was CLEARLY due to an autopay data error. You don’t call to let the person know there was an issue…you just cut the line? What a disgusting practice!
Leon Gray @leongray76
Reported 2022-09-22 11:21:31
@Consumer_Cell You never helped with the original problem so why would I ask you to help with anything else?
Nancy Duncan @cpetelis
Reported 2022-09-21 15:55:45
@Consumer_Cell No I had trouble in 1/2020, when I had surgery to have plates to fix the broken wrist, but I would have to get down to floor and use the regular small charger. You never used my card like all these cellular companies I have had. I know you said you would sue me,
Lawson Wallace @lwall6710
Reported 2022-09-21 11:39:43
@Consumer_Cell Service was restored, thank you for getting back to me. Your service is usually excellent, I was surprised and frustrated that it was down so long. I'm good now.
Nancy Duncan @cpetelis
Reported 2022-09-21 02:58:49
@Consumer_Cell I know in January 2020 when I had to have surgery, with 2 plates in my wrist, I had to get down to the floor to get it, but you wouldn't ever do what these four cellular phone did.
Carol J Conrad @CarolJConrad1
Reported 2022-09-19 18:21:44
Customer Service is back, yay! Consumer Cellular gets an A+ for service. Their staff speak clearly and will solve your issue if at all possible. Their is no feeling of being rushed. I have two lines with them and their price beats all others!!
iam1021 @iam1021
Reported 2022-09-18 20:58:50
@Consumer_Cell I have been trying to access your website all day to resolve an issue. It is not working, have tried on Firefox, Edge and Safari and on several devices. Additionally, your app is not connecting either. Can you advise when your online access will be restored? Thanks
Misty Lesley @Lil_Misty_May
Reported 2022-09-16 15:05:04
@Consumer_Cell are you down? Or is it coincidence my iPhone cant take/make calls on the day the new @Apple iPhone is released?
liroso 🌻 @liroso
Reported 2022-09-15 15:17:57
@WookieeMatty Have you considered Consumer Cellular? We've been with them for about 4 years now & haven't had the tiniest problem.
Andy Kindler @AndyKindler
Reported 2022-09-14 16:44:23
Don’t get too excited. He uses a “Consumer Cellular” phone.
Thomas Fenton @tftybee912
Reported 2022-09-13 09:39:25
@Canaansdad1987 I live in the country and have Consumer Cellular for a carrier. Did have the same problem with other carriers.
Mark Lichter @NYRatso
Reported 2022-09-12 23:01:04
@Consumer_Cell why does it take your support department 72 hours to fix a @grandpad_social account issue? Two 2 hour calls and they still need more time. Ridiculous.
Don Merrill @DMAssociates
Reported 2022-09-07 20:50:25
@Consumer_Cell Spent Abt an hour on the phone w/cust svc rep Brandy from Oklahoma. Extremely thorough and doggedly determined to fix my problem. Hey CC, more like her.
Don Merrill @DMAssociates
Reported 2022-09-07 20:48:37
@Consumer_Cell @Consumer_Cell Spent Abt an hour on the phone w/cust svc rep Brandy from Oklahoma. Extremely thorough and doggedly determined to fix my problem. Hey CC, more like her.
Mike Brower @mbrower62
Reported 2022-09-05 21:18:09
Soon I will shed the surly bonds of android and AT&T and soar with IOS and Consumer Cellular! Or, I'll go down like the Hindenburg in flames! But, I'm taking Kitty with me, whining and complaining!
Amanda N @amandamnaf
Reported 2022-09-01 16:19:11
@Consumer_Cell Totally ignored what I said. I guess you don’t want to help other people with the same problem. Lol. It took 3 or 4 days for you all to get my SIM activated in the first place. If giving you my account information is some magic bullet, why didn’t you do anything about it then.
Amanda N @amandamnaf
Reported 2022-09-01 14:57:16
@Consumer_Cell My phone is only 18 months old and my SIM card isn’t even 6 months old. And even after the SIM card was activated and made a successful test call, I had this problem again within a week or less.
Honestly I think any other customers with this issue deserve to see your response.
Amanda N @amandamnaf
Reported 2022-09-01 14:54:47
@Consumer_Cell It’s been going on for a year. It’s not just suddenly stopped. What I want to know is what you’re planning to do about it. I’m not going to reset my network settings just on your hunch, and the fact that it works in rural areas suggests the problem is not with my settings anyway.
Consumer Amplifier, Powered by FairShake @ConsumerAmplify
Reported 2022-08-30 16:00:13
Do you have a complaint like this? What Consumer Cellular did:
I never use the phone and it's just a spare number
What would you like the company to do to fix the problem?
Submitted by: Anonymous in Louisiana | https://t.co/z5pOaufZpd
Carrie L. Carr @carrie_carr
Reported 2022-08-30 14:45:28
@MyDealSecrets My parents used Consumer Cellular with no problem. Good luck!
Peter Adderton @peter_adderton
Reported 2022-08-25 15:41:24
@OsiRodriguez @wave7jeff @SneedTech @Techlife32 @Visible @Consumer_Cell @RedPocketMobile @mobileXus Might have to fix that.😁
Osiris Rodriguez @OsiRodriguez
Reported 2022-08-25 14:36:46
@wave7jeff @peter_adderton @SneedTech @Techlife32 @Visible @Consumer_Cell @RedPocketMobile @mobileXus Yes but the problem is that price of limited data and unlimited are so close now a days that Unlimited is affordable.
denise lewis @deenibeans
Reported 2022-08-16 12:30:59
@Consumer_Cell This company is preying on the @AARP community and pretending to give them @AARPMemBenefits. They are making her jump through hoops to port her number to @Verizon. Guess they figure they can batter her down enough that she won’t switch carriers. #caveatemptor
Rustbelt @Rustbelt49
Reported 2022-08-14 16:00:11
@PCMag @TMobile I've had a service outage for 3 days now with Consumer Cellular. Support is very disappointing.
Sally Bunnell 🧁⚖🌊🇺🇦🌻 @SallyBunnell1
Reported 2022-08-14 08:21:17
@BarnesKimetra @kodiak149 @Verizon @ATT Consumer Cellular has wonderful customer service. They just solved an issue with my phone for me the other day (fairly old phone suddenly not connecting to internet as well - thought I'd need a new one but she talked me through reset)
crabby xenial @alternageek_
Reported 2022-08-11 22:50:02
@Consumer_Cell thanks for reaching out, but google resolved the issue on many levels - something should have been sorted by your staff.
Captain Jay🖖🦸♀️🦸♂️🥷🥋👊 @CagedTigersRMad
Reported 2022-08-11 21:50:45
@ChristophrSoden I've been with Consumer Cellular for a few years now. Super cheap, great plans, awesome coverage, perfect customer service, and not a single connection problem. People are just stuck with the wrong providers because they may not realize the better alternatives.
crabby xenial @alternageek_
Reported 2022-08-10 21:41:14
@Consumer_Cell AMAZING customer service *eyeroll* get new phone have rep on the phone refusing to ***ist bc its 15 minutes to close and pushes me back to manufacturer for your issue. i fix it now need to get APN settings and guess what now youre closed. I have never in the 7 1/?
Meshugah🇺🇸👍 @SAlanWeinstein1
Reported 2022-08-10 21:09:16
2.) If I can't get this problem repaired quickly it will be time to begin the refund process & file a complaint w/@FCC & call @JDPower. The problem w/customer service started when I first decided to begin my service w/Consumer Cellular.i stopped by 2 locations to start service &
Dataghoul 🇨🇦🇺🇦🇺🇲 @bistromath2013
Reported 2022-08-10 17:29:50
@NotPenguino_ My consumer cellular was down in Fayetteville
Consumer Amplifier, Powered by FairShake @ConsumerAmplify
Reported 2022-08-06 20:19:55
Do you have a complaint like this? What Consumer Cellular did:
They keep saying I owe them for a month of service they did not provide.
What would you like the company to do to fix the problem?
Submitted by: https://t.co/wBNYmL9Xxx
CiaoBella @RainbowFemme32
Reported 2022-08-06 18:39:19
I just spoke with a complete dumb*** @Consumer_Cell 😒 She tells me that I HAVE to have a computer to change the p***word, after being locked out. And to go into my Chrome account and have it accept ALL cookies. I used my smartphone and my brain to fix it.
MizzMarz @MizzMarzPhotoz
Reported 2022-08-05 16:38:55
@Consumer_Cell #ConsumerCellular @AARP #AARP. Discount is down to a whopping 5%! And if I choose not to have AutoPay I have to pay a $5 OptOut fee. What kind of BS is that???? We’re leaving #ConsumerCellular!!!
Unapologetic Empathy @twttig
Reported 2022-08-05 12:43:27
This is aimed @Consumer_Cell for not addressing my complaints about service issue troubleshooting being inaccessible to their key demographic, like my father who is 89 and so over it.
Van @clyder1966
Reported 2022-07-29 09:22:44
Tip for day: B4 calling tech service for your cell, simply power off your device & the issue u were having will likely disappear. I spoke with two tech workers, one from Consumer Cellular and one from State Farm Insurance. Neither 1 of them offered this tip b4 troubleshooting.
Jake & His Mom @EAWilsonAuthor
Reported 2022-07-26 00:02:53
@goatgirl1976 @TMobile @ATT @Verizon Consumer Cellular. No contract, great rates & plans and have never had a reception problem. When you call them you get someone here in the US answering the phone n
KYO 🦍 @ZangetsuBlack_
Reported 2022-07-25 11:18:46
It’s not on here 🧍🏽♂️ Consumer Cellular held me down
Dr. Di Chadwell, A&P, Hon.C.TDNN, Ret. @ONELONEDOLPHIN
Reported 2022-07-20 16:43:27
@Consumer_Cell intermittent cell signal interruption is being experienced in Delta Junction, Alaska 99737 #NoService what’s up? Is @EielsonAirForce using equipment blocking cellular & gps service AGAIN w/out giving area RESIDENTS forewarning or does @ATT have tower malfunctions?
Dr. Di Chadwell, A&P, Hon.C.TDNN, Ret. @ONELONEDOLPHIN
Reported 2022-07-20 16:36:46
@Consumer_Cell reporting #Cellularservice outage in Interior Alaska 99737 started 12:22pm ast
signal flickered twice
turned airport mode on/off
restored cell signal 1st time it flickered from several bars to #NoService
sending this via WiFi modem 12:38pm ast
my2angels @my2angels8
Reported 2022-07-20 00:26:48
Gvtc is going down too as I'm not old enough to have my own P***WORD!Nor protect my hone when they lol where suppose to protect my property!I have my contract&an ATTORNEY,APPLE,CONSUMER CELLULAR see YOU in COURT!
Michael Kaufman @flabbygums
Reported 2022-07-19 16:05:34
@Consumer_Cell if CC cared about saving us $, they'd automatically put everyone on the lowest plan and raise it if needed. I must reset my plan each month to not get dinged and sometimes I forget. If CC can bump it up automatically, CC can knock it back down automatically.
Grandpa Rob 😷 🇺🇸 🇺🇦 @Phylter52
Reported 2022-07-17 19:50:59
@thisone0verhere @ablnk That's like when amazon sent me an unlock code link text to my dumbphone. I struggled to make the helpdesk understand I cannot click an onscreen link with it. Dumbphones aren't internet capable. I like my consumer cellular $20 a month plan. They sent me an email, problem solved.
Jeff Sefcheck @jsefcheck102
Reported 2022-07-14 19:51:32
@Consumer_Cell Frustrated @ customer service, trying to get new phones, 1 broken screen, the other is needed for medical reasons, SquareTrade wants us to pay out of pocket 4 repairs, after multiple years, looking for a new carrier
Count Drac @count644
Reported 2022-07-11 23:02:21
Please help me get Consumer Cellular's attention: ACCOUNT *: ***********It's **:**pm and as of th... https://t.co/xQvE4diuaO
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