Reported 2023-02-07 14:56:01
@Varyxis Hi, Alyx. Check here to see if there's an issue occurring within your specific postal code: https://t.co/GxFFzJeWGz If none, try a modem reset: https://t.co/keZOkKivDi If still unresolved, please open a live-chat w/ Support: https://t.co/QJMcViuSfz #Cogeco ^Steven
Cat Lady for All @forAnewTrueBlue
Reported 2023-02-07 14:44:20
@cogecohelps Hi, I have sent you a message, can you please help with a cable box issue, unable to access "on demand "
Reported 2023-02-07 12:50:55
@ramonavogue @cogeco Good afternoon Ramona, We are aware of the outage affecting this area. Our technical team continue to work towards a resolution as quickly as possible We apologize for any inconvenience this may cause today. #Cogeco ^Karen
Holly MacEachern @HollyMaceachern
Reported 2023-02-06 20:55:42
@cogecohelps there is an outage in Trenton
Reported 2023-02-06 17:18:31
@BTCurmudgeon Good evening, Our technical team can determine if if is a known issue with a network. We have specialists available until 11pm through click to chat here: https://t.co/g9B8ZJqbje
Reported 2023-02-06 15:40:25
@BTCurmudgeon Hi, BT! There was an issue affecting the feed for City TV last night and through the morning. The problem has been corrected and we apologize for any inconvenience caused. Thank you. #Cogeco ^Sandra
BT Curmudgeon @BTCurmudgeon
Reported 2023-02-06 15:38:48
@cogecohelps just got Epico and the grammy's keep stuttering and glitching...anyone else have this issue?
TO Reader @Mass111122
Reported 2023-02-06 14:30:48
@cogecohelps Thank you, Sandra. After I rebooted the modem for the second time, problem was gone. All good here now. Thanks.
TO Reader @Mass111122
Reported 2023-02-06 13:55:25
@cogecohelps @cogeco is there an outage in the Bayside area (between Belleville & Trenton)?
Reported 2023-02-06 13:41:20
@cogecohelps is there an outage in Niagara? My internet and phone are down since last night
Reported 2023-02-06 13:18:02
@cogecohelps experiencing cable and internet outage in River Oaks in Oakville?
Reported 2023-02-06 13:15:54
@OLynn33 Hi, Lyndon. There was a problem with the feed for City TV for several hours last night and this morning. The issue appears to be resolved now, however. If you are still experiencing service issues, please send us a DM with your account info so we can help. #Cogeco ^Sandra
ramona vogue @ramonavogue
Reported 2023-02-06 13:13:29
@cogecohelps any outages near Gravenhurst right now? We are down again over here
Lyndon 🇨🇦 @OLynn33
Reported 2023-02-06 13:04:39
@cogecohelps Hi, did you receive any complaints with the Grammy Awards broadcast last night? The signal pixelated and buffered a lot thru the evening and was not easy to watch for the extra 12 dollars a month I'm now being charged. Don't know if the issue was mine or the source.
Reported 2023-02-06 11:15:34
@fergiejr Hi, John! The outage should be listed on our site, at https://t.co/MmtJqSFntx. It will indicate whether it is a planned or unplanned outage, based on your postal code. Thanks! #Cogeco ^Sandra
John Ferguson @fergiejr
Reported 2023-02-06 11:04:39
@cogecohelps is this outage in southwest Oakville planned or unplanned? 4th Line / Rebecca.
Reported 2023-02-06 09:35:31
@robynrivard22 Hi, Robyn. It appears that there is an issue affecting the feed for City TV. We are aware and working to have the matter resolved as soon as possible. Thanks! #Cogeco ^Sandra
Reported 2023-02-06 08:46:01
@MrsSGoodfellow Apologies for any inconvenience Sabrina, this appears to have been an issue with the feed and our team is investigating. #Cogeco ^Cole
Reported 2023-02-06 08:36:33
@jswarley29 Hi Jay, unfortunately there was an issue with the feed last night and our team was investigating. Apologies for any inconvenience #Cogeco ^Cole
Reported 2023-02-06 08:34:46
@cogecohelps Its good now. It was only during the Grammys and only the channels that showed it. Disappointing as it only seemed to be a Cogeco issue based on discussions with others.
Reported 2023-02-06 08:33:26
@MrsSGoodfellow Hi, Sabrina! If the service issue is not yet resolved, please DM with your account info so we can troubleshoot. Thanks! #Cogeco ^Sandra
Reported 2023-02-06 08:33:16
@chengster88 Hi there, if you are experiencing an issue this morning please DM us with your account information so we can investigate. There are not any current reports so hopefully it has resolved. Thanks #Cogeco ^Cole
Reported 2023-02-06 08:27:55
@politrack4jeff @City_tv @cogeco Hi Jeff, apologies for any inconvenience. There was an issue with the feed last night that our teams were aware of and investigating #Cogeco ^Cole
Philip Koppang @PhilKoppang
Reported 2023-02-05 21:05:40
So I wonder if CityTV is going to fix the Law and Order Organized Crime episode from last Thursday on their web site since they don't allow me to sign in using the Cogeco sign in.
Reported 2023-02-05 21:05:33
Cogeco outage in southeast oakville
Reported 2023-02-05 15:34:39
@solvrdotcom Hi Don. I don't see any outages in the area, but you can confirm by entering your postal code here: https://t.co/ZvQm9cgPho
If you are not part of an outage but still have no service, please DM me your account details. I will take a look. #Cogeco ^Anas
Don Vrooman @solvrdotcom
Reported 2023-02-05 15:24:15
Hey @cogecohelps, no internet on Savoy Cres in Oakville. Restarted router, but nothing. Been down since before 7:00AM.
Reported 2023-02-05 11:22:10
@dsheney Hi Dan, there is an outage in the area. You can confirm if you are affected by entering your postal code here: https://t.co/1SHmPBZdaJ
If you are not impacted by the outage but are still having service issues, please DM me your account details. I will take a look. #Cogeco ^Anas
Russ Moyer @RussMoyer
Reported 2023-02-04 19:32:41
@cogecohelps Any idea how long the outage for P1B 4R5 will last? Estimated time keeps getting pushed back. It’s been the whole day so far…
Reported 2023-02-04 10:16:52
@Sportscouncilor Hi Jack. You can get information and updates regarding any ongoing outage by entering the postal code on here: https://t.co/ZvQm9cgPho
Reported 2023-02-03 17:27:49
@Kaleb_Rabideau Hi Kaleb, this would need to be investigated. Please first unplug the boxes for 10 seconds and if that does not resolve the issue please DM us. Thank you #Cogeco ^Cole
Reported 2023-02-03 12:27:41
Sorry to hear your service is not working. Yes I do see an outage in your area. Our Technicians are on site and are working to restore the service.
ramona vogue @ramonavogue
Reported 2023-02-03 12:16:36
Anyone else experiencing a @cogeco outage near #gravenhurst ? Apparently my American data has enough power to load Twitter but not Safari to see the outage map 🥴
Reported 2023-02-03 08:09:53
@gregayala7 Hi, Greg. Check here to see if there's an issue occurring within your specific postal code: https://t.co/GxFFzJeWGz If none, try a modem reset: https://t.co/keZOkKivDi If still unresolved, please open a live-chat w/ Support: https://t.co/QJMcViuSfz #Cogeco ^Steven
Reported 2023-02-02 20:32:04
@johnforber23 Hi, John! If a restart/power cycle of the device does not resolve the issue, please DM for further ***istance. Thanks! #Cogeco ^Sandra
John Forber @johnforber23
Reported 2023-02-02 20:28:20
@cogecohelps Is there a problem with Cogeco cable? My Epici box guide is working but no channels are working.
Reported 2023-02-02 20:04:10
@Vyrixx Hi, there! I see an issue affecting Compton currently. If that's not your street, please DM so I can investigate further. Thanks! #Cogeco ^Sandra
Reported 2023-02-02 19:59:38
@cogecohelps is service down in Kingston, Ontario?
Reported 2023-02-02 19:30:46
@btm_123 Hi, Pauline. I would recommend power cycling the TiVo device and letting it sit for about a minute. Then after plugging it back in, it should restart normally. If that doesn't resolve the issue, please reach out to our tech chat team at https://t.co/g9B8ZJqbje. #Cogeco ^Sandra
Pauline Maurice 🇨🇦 @btm_123
Reported 2023-02-02 19:25:28
Is there a @cogecohelps @cogeco #cogeco @TiVo #Tivo issue in #Burlington ? My TiVo box has been rebooting on its own. Red and yellow solid light on.
Reported 2023-02-02 18:38:21
@****mellon Hi, Helen! We will be glad to ***ist you with troubleshooting that problem. Could you please send me a DM with your account info? Thanks! #Cogeco ^Sandra
Helen O'Hara 🇨🇦 @hellmellon
Reported 2023-02-02 18:36:56
@cogecohelps why are several of my tv channels no longer in HD? Please fix thanks
Reported 2023-02-02 11:18:05
@scotch_rocks Hi Chris, I can take a look at whatever issue you are having. Please DM me your account details. #Cogeco ^Anas
Deb Corby @Gwammuck
Reported 2023-02-01 20:57:43
@cogeco outage at 528 Wall Street Wallaceburg. Called in but no response yet
Fing Internet Alert @outagedetect
Reported 2023-02-01 16:56:12
✅ Minor Internet #outage ended: #Cogeco in #Ontario #Canada since 4:45 PM resolved after 5 min, impacting #Welland #Toronto #Milton +5 areas
🇨🇦 Get notifications with Fing Desktop
#Cogecohelps #Cogecodown #Cogecooutage #Cogecoup https://t.co/VFv6goBxrN
Reported 2023-02-01 13:16:26
@cogecohelps Hey there! Cogeco internet in Renfrew keeps consistently dropping since this morning :( is there a known issue happening?
Reported 2023-02-01 10:35:01
@alxdzo @mattdominici Yes-Sorry about that. My system has just been updated to reflect an outage for Headon Forest Dr. Our technical team is working towards a resolution as quickly as possible. #Cogeco ^Karen
Alex DiRenzo @alxdzo
Reported 2023-02-01 10:32:34
@cogecohelps anyone taking care of the internet outage in Dundas and Walkers Line area? It’s been an hour of nothing.
Matt Dominici @mattdominici
Reported 2023-02-01 09:52:49
@cogecohelps any ETA on the outage in Burlington (Headon Forrest area)
Reported 2023-02-01 09:22:52
@RenfrewCntyScan Good morning!
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