Reported 2021-04-13 13:50:48
@Brynna_01 Hi Brynna, I just checked and it doesn't look like there is currently an outage in your area. Can you please reset your modem & if that doesn't work reach out to us via click to chat https://t.co/g9B8ZJqbje so that we can get this fixed ASAP for you. Thanks #Cogeco ^Amy
Reported 2021-04-13 13:42:00
@BANSHiii_ @cogeco Good afternoon, I really apologize but we are currently experiencing an issue with our EPICO system. We are aware of it and are working to get it fixed as quickly as possible. Thanks #Cogeco ^Amy
Reported 2021-04-13 13:37:53
@octobergeek @marcelina522 @cogeco Hi there, our tech team actually just posted now about an outage in your area. I'm so sorry about this! We are working now to get this resolved ASAP. Thanks #Cogeco ^Amy
Brynna Dowling @Brynna_01
Reported 2021-04-13 13:33:48
@cogecohelps my internet has been disconnected for 30+ minutes now. I've reset my modem and no changes. Is there an outage in my area? K8A
Reported 2021-04-13 13:31:35
@marcelina522 @cogeco Hi there, I just checked and it doesn't look like there is currently an outage in your area. Can you please reset your modem & if that doesn't work reach out to us via click to chat https://t.co/g9B8ZJqbje so that we can get this fixed ASAP for you. Thanks #Cogeco ^Amy
The October Geek @octobergeek
Reported 2021-04-13 13:25:30
@cogecohelps I'm seeing this on my modem right now. Is there another outage in the area of Dundas and 8th line? https://t.co/k9gsV1h8v1
Reported 2021-04-13 13:25:18
@maryannht Hi MaryAnn, I'm really sorry about this issue. Can you please reach out to us via click to chat so that we can look into this right away for you https://t.co/g9B8ZJqbje Thanks #Cogeco ^Amy
Reported 2021-04-13 13:08:44
@cogecohelps ****o, can you advise if you are aware of an outage in Oakville again? Internet went down in the last 5 mins?
Kari Pimentel (she/her) @Finnegansmom2
Reported 2021-04-13 13:02:58
@cogecohelps another outage in Oakville?!!!
Reported 2021-04-13 12:55:50
@cogecohelps hey is epico down? My services have stopped working. Tbh the service isn’t that great. TiVo was better.
Reported 2021-04-13 12:40:07
@urlocalplato It's possible, For real time info on outages please visit our outage page at https://t.co/MmtJqSFntx. Tech support is also available 24/7 at 1-855-542-2805.
Reported 2021-04-13 11:50:23
@cogecohelps was there an outage in Peterborough ON last night? My internet was out for hours.
Ness #Earper #E4L #MooMoo #BLINK @HaughtNes
Reported 2021-04-13 11:12:31
I just voted for the #CdnScreenAwards Cogeco Fund Audience Choice Award! Vote for your favourite Canadian talent by visiting https://t.co/jcFLVqiI4L
DOWN TO THE TOP 5 FOR MEL! LETS GO #Earpers!
We can do this! We HAVE to do this for Mel!
Valerie Davies @vdavies65
Reported 2021-04-13 07:45:59
@CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.
Samantha ⚜ @tenninetyx
Reported 2021-04-12 22:45:26
@cogecohelps why is my wifi not working at all in Cornwall? Is there an outage it’s been down most of the day
Reported 2021-04-12 20:48:29
@GruntDiddles Good evening! I am very sorry to hear about the app login issue. 🙁 I would recommend contacting our tech support team online chat at https://t.co/wmwpcGtLv8 . They are available until 11 pm, or 24/7 by phone at 1 855 542 2805, and will be glad to help! Thanks #Cogeco ^Sandra
Aj CONMAN @AjCONMAN
Reported 2021-04-12 19:55:03
@cogecohelps Technician was here on Wednesday, said everything was good. Now this is happening again. I'm not giving you any more of my money until you fix this. I think that's fair. https://t.co/XQTDvMhgTa
Reported 2021-04-12 19:22:35
@HisSanjayness Hi Sanjay! I'm so sorry to see that is happening. 🙁 Usually that type of issue is temporary, but if you've tried again and are receiving the same, please send us a DM with your account info so we can escalate that. Thank you! #Cogeco ^Sandra.
🇨🇦Matthew Dunn🇨🇦 @the905guy
Reported 2021-04-12 18:01:26
I love @cogeco @cogecohelps but 180 down and 10 up in my apartment when @Bell offered up to 1Gig. Confuses me. Running out of patients. I live in a major city.
Reported 2021-04-12 15:04:44
@atr0cityTFT @Rogers Good afternoon, We are currently experiencing an outage for the Parry Sound area. Our technicians are working to provide a resolution as quickly as possible. We apologize for any frustrations this outage may cause today. #Cogeco ^Karen
Reported 2021-04-12 12:54:33
@oh_danny_boii @cogeco Hi Dan, We apologize for any frustrations caused by this outage today. Our technicians are working to resolve this as quickly as possible. #Cogeco ^Karen
The Velvet Messiah @realjamesh
Reported 2021-04-12 12:44:35
@cogecohelps Internet seems to be down in Winona. Can you advise?
Reported 2021-04-12 11:43:36
@cogecohelps is there an outage in Chatham-Kent? Mon April
Reported 2021-04-12 11:07:28
@RCosta1959 Good morning. I am sorry to hear about this. Are you still experiencing an outage at this time?
Mairi Alvarez @escapeartist2
Reported 2021-04-12 09:56:07
@DinaPugliese @breakfasttv Cogeco down here in Niagara. Happens a LOT but just your station. When that happens, I change the channel...those ones are fine. Weird it's just your channel
Kris K @ILuvSphynx
Reported 2021-04-12 09:12:14
@cogecohelps Is there an issue at Bronte and Rebecca? We were have been having to cycle our modem every other day this week and it went down last night and now those working from home are telling me it is up and down today dilute resetting modem again this morning.
Valerie Davies @vdavies65
Reported 2021-04-12 07:52:44
@CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario
Reported 2021-04-12 07:27:33
@cogecohelps Our cable here in beamsville has gone out twice in the last 24 hours. Anyone else having a problem?
Reported 2021-04-12 02:10:06
@cogecohelps I was gaming with the guys and then you had an outage during an epic moment. It kinda sucked
Reported 2021-04-11 20:02:38
@caroles***11 Good evening, Carole! We were unable to reply to your Tweet earlier, due to a settings issue. 🙁 We have escalated this to dispatch and they will have a technician out to that location as soon as possible to ensure the pedestal is locked up. Thanks! #Cogeco ^Sandra
Carole Sass @carolesass11
Reported 2021-04-11 19:58:52
@cogecohelps I saw one of your boxes on a street wide open creating a potential safety issue esp for children. No workers nearby. Corner of River Oaks Blvd and Oakmead.
Reported 2021-04-11 16:29:55
@cogecohelps Hi there, we are experiencing a small business internet outage in the Bronte and Dundas are, can you confirm? I have restarted my modem and everything on it looks normal, but no go. Thanks in advance!
Carole Sass @carolesass11
Reported 2021-04-11 15:51:25
@cogeco I saw one of your boxes on a street wide open creating a potential safety issue esp for children. No workers nearby. Corner of River Oaks Blvd and Oakmead. https://t.co/4XC9o7WlVB
Reported 2021-04-08 20:50:36
@MrsTPhil Hi, Tamara. No, the fibre cut is limited to Oakville. If you service is down, I recommend opening a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven
Reported 2021-04-08 20:47:31
@cogecohelps any update on the outage in Oakville? L6H area 6hours and counting now.
Tamara Phillips @MrsTPhil
Reported 2021-04-08 20:42:51
@cogecohelps Is this impacting Milton as well? Our Internet service is down.
Laurie Guillemette ミ☆ @Lady_Laurie_Qc
Reported 2021-04-08 19:05:42
@cogecohelps Hi, I live in the Drummondville (Qc) area, Wi-fi and TV down, can you tell me what’s happening?
Yash Kapoor @YashKap54747557
Reported 2021-04-08 19:03:58
@cogecohelps @cogeco is there any ETA on the service outage in Oakville?
Anthony Cristante @cristaante
Reported 2021-04-08 18:47:13
@cogeco internet in PTBO has been out since midnight. Reset my modem/router 3 times so far. Guessing y’all are shutting down for the stay at home order?😂
The Timber Wolf @MajorWhyte
Reported 2021-04-08 18:41:24
https://t.co/Oc4FHJXv7f Tomorrow alive (I hope) and live Frankly Speaking Fridays 1PM EST 60’s &70’s music fix, CFRC 101.9FM, https://t.co/Oc4FHJXv7f, Cogeco Channel 282 …Lots of interesting back stories and humour to put a smile on your face... https://t.co/XkiksK43PY
Kamran Mirza @KMirza96
Reported 2021-04-08 17:11:56
@cogeco How much longer is this going to take to fix?
Reported 2021-04-08 16:09:25
@RFlewis17 @RBernasiewicz Hi there, our team is aware of the outage and is working towards a resolution. Apologies for any inconvenience #Cogeco ^Cole
Steven C. Johnson @afeme1016
Reported 2021-04-08 15:55:31
@cogecohelps @PilotFranciscoS @cogeco Can you shed some light on the issue ?
Is there an estimated time to repair?
Reported 2021-04-08 15:54:32
@kwitmeyer Hi there. Our teams are aware of an outage and are working on a resolution. Unfortunately at this time we do not have an eta for the restoration. Thank you #Cogeco ^Cole
Reported 2021-04-08 15:36:13
@VixSparda I am not seeing an outage there. Maybe try a modem reset? #Cogeco ^Jodi
Vix Sparda @VixSparda
Reported 2021-04-08 15:32:52
@cogecohelps currently out in lindsay. Whats up? Os there a system down or relay? Not angry. Just wanting to know
Reported 2021-04-08 15:20:10
@flawless_exe @alancross There is an outage there at this time Tom and we are working on it as fast as we can :) Thanks #Cogeco ^Jodi
Reported 2021-04-08 15:17:07
@DavidTayC Hi David- we are having an issue right now and we are working on it. Thanks so much for your understanding. #Cogeco ^Jodi
Reported 2021-04-08 15:15:46
@clesslar @cogeco Hey there- yes we are having an issue and working on it. Sorry for the trouble. #Cogeco ^Jodi
Reported 2021-04-08 15:14:21
@mscrivo Hi Michael- we have an issue right now and we are working on it. Thanks so much for your patience. #Cogeco ^Jodi