Is Cogeco down right now?
(latest update October 19, 2020)
Cogeco is a Canadian telecommunications and media company that provides a range of telecommunication products and services including cable television, radio and television broadcasting, telephony, and Internet services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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cheryl b @cherylb07464727
Reported 2020-10-19 13:21:34
@cogeco is there a problem with emails ? Last three days I’ve gotten emails only between 2am to 550am. If trying through webmail I get an error .
Mathieu Litalien @matlitalien
Reported 2020-10-19 06:44:55
Altice $ATUS Rogers $RCI.B increase bid for Cogeco $CGO to $11.1-billion @globeandmail
Quickly turned down by the Audet Family - "Cogeco shareholders are now being offered $123 per share, versus $106.53 in the first bid, tabled in early September"
https://t.co/xl11lCNR9p
Bloomberg @business
Reported 2020-10-18 23:37:14
U.S. cable TV provider Altice raises its bid for Cogeco and Cogeco Communications to $8.4 billion, but the offer was quickly turned down by the Canadian cable firm’s controlling shareholder https://t.co/zUisOD9Ra2
@lastminutenews @lastminutesnews
Reported 2020-10-18 22:00:44
Altice Raises Bid for Canada’s Cogeco But Gets Rejected Again: (Bloomberg) — Altice USA Inc. raised its bid for Cogeco Inc. and Cogeco Communications Inc. to $8.4 billion, but the offer was quickly turned down by the Canadian… https://t.co/BgKoPIqtRK #_Financial_Personal
Reunite Loved Ones 🇨🇦❤🇺🇸 @Sean_P_Dillon
Reported 2020-10-18 21:24:17
@oiler3535 @bbailey861 @CBCAlerts @Rogers @cogeco @TiVo Cogeco is worst product I've ever had, Bell was worst service, Rogers was good for a year I lived in their coverage area but the real issue here is the competing interests of value, good product/service, & protecting 🇨🇦 jobs. Only 2 of those possible.
kelkun @kelkun
Reported 2020-10-18 21:14:05
@CarringtonLedge @AlderLaneeggs @Sparticuszorro Now Altice boosted their bid for Cogeco. I suppose the Audet's will turn it down again. Hopefully they don't subsequently get sued in Mississippi.
Jas 🔴 @Jaspal_Virdee
Reported 2020-10-18 20:56:46
@PatForanCTVNews Hi Pat, with next the pending offer by Rogers and Altice for Cogeco Cable, can you help break this down for consumers?
CBC News Alerts @CBCAlerts
Reported 2020-10-18 20:07:58
Altice raises offer for Cogeco to $11.1 billion in partnership with Rogers. Previous offer was turned down because family that controls Cogeco did not want to sell. https://t.co/ilA00icRov
Cogeco @cogecohelps
Reported 2020-10-18 14:24:18
@sandrala46 Good afternoon, Sandra! 🙂 I have been told that the issue with the audio syncing with Silver Screen Cl***ics has now been resolved. If the problem recurs, please send us a DM and let us know. Thanks! #Cogeco ^Sandra.
Stuart Mac @ottleti
Reported 2020-10-18 12:24:59
My parents, in their 70s, had their @cogecohelps phone and internet go down on Friday. They say they 'might' be able to fix it on Tuesday
Cogeco are leaving an elderly couple isolated in their home in the middle of a pandemic with no means of communication in case of emergency
Cogeco @cogecohelps
Reported 2020-10-18 09:49:44
@cdngirlgeek @Chris_Dream1 Hi there, I am really sorry to hear that this outage is ongoing. Unfortunately, I do not have an eta to provide at this time. Thank you for your patience while we work on this.
#Cogeco ^Karen
Cogeco @cogecohelps
Reported 2020-10-18 08:45:42
@Rick_Roubos @cogeco @alectranews Good morning Rick, Thanks for providing this update. That was definitely a long stretch without service. I can provide a credit to your acct for the day outage. Please send a DM with your acct number. However, glad to hear everything has been resolved for you. 😀
#Cogeco ^Karen
Adam LeBarr @adamlebarr
Reported 2020-10-17 20:13:58
Imagine paying for something you're not getting? Wild.
@cogecohelps, @cogeco fix this. It's ridiculous.
Adam LeBarr @adamlebarr
Reported 2020-10-17 20:08:42
Someone at @cogecohelps, @cogeco just informed me my internet is poor because of a bad connection due to my location. I was told at purchase I would not have this problem, but here we are, and despite this, I'm stuck having to pay for something they admit I do not have.
Cogeco @cogecohelps
Reported 2020-10-17 18:43:10
@kodeblue71 Hi there! I would like to look into that further for you and see what can be done this issue! Could you please follow @Cogecohelps and send a DM with your account number? Thanks! #Cogeco ^Sandra.
Heynar @Heynar54909143
Reported 2020-10-17 17:39:16
@cogecohelps Sent a DM with my personal info would you check for me please .... all services are down for me no phone/no internet/no TV
Heynar @Heynar54909143
Reported 2020-10-17 17:31:35
@cogecohelps Thanks Sandra I just did send them a message hopefully something can be done .... we have the kids staying home for school and we both working from home so we really need this done ASAP please .... all services are down
Chris Rowdon @Chris_Dream1
Reported 2020-10-17 17:05:29
@cogecohelps No internet service, was down on Monday as well. L2M 7S7, reset router twice. Whats the deal??
Cogeco @cogecohelps
Reported 2020-10-17 16:39:27
@Cobain_Hardy Hi there! The outage in Welland was resolved around 3:30 pm. If only device is unable to connect, please restart that PC and it should resolve the issue. 🙂 Thanks! #Cogeco ^Sandra.
Cogeco @cogecohelps
Reported 2020-10-17 13:15:41
@jswarley29 Hi Jay! We can escalate that issue, but could you please send us a DM with your account number? Is it only incorrect in the banner at the top, or in the guide as well? That movie ends at 230pm and Valerian & the City of a Thousand Planets runs from 230 - 530. #Cogeco ^Sandra.
Jay @jswarley29
Reported 2020-10-17 13:10:31
Hey @cogeco apparently Terminator 3 is five and a half hours long? You sure about that? Might want to fix this. This happens constantly with your always incorrect channel guide. https://t.co/WqLcCC33HY
Cogeco @cogecohelps
Reported 2020-10-17 13:08:30
@Matt_Squire1112 No problem. I have responded to your DM.
#Cogeco ^Karen
Cogeco @cogecohelps
Reported 2020-10-17 11:32:37
@buffaloLorne Hi Matt, We are experiencing an outage for some areas of St. Catharines. Please take a look at our website to confirm for your exact area here: https://t.co/b8bId4ChzB
#Cogeco ^Karen
Cogeco @cogecohelps
Reported 2020-10-17 10:46:41
@Rick_Roubos @cogeco @alectranews Hi there, I am sorry to hear about the outage for your area. Are you still experiencing service issues?
#Cogeco ^Karen
Lindsay Godin @Lindsays_World
Reported 2020-10-17 09:52:41
@cogecohelps Hi there, is there an ETA on when the outage in the Parry Sound area might be fixed?
Jill Cleaver @Jilly1218
Reported 2020-10-17 09:51:46
Hey @Alectra news maybe when you plan a power outage in an area let the other services know. But thanks @cogeco @cogecohelps for sending us updates that you are trying to fix the problem, it’s just not your issue. Have a great day
Cogeco @cogecohelps
Reported 2020-10-17 08:55:11
@firewagon Hi Rob, We are experiencing an outage for the following streets in Parry Sound: ASHWOOD DR, BAY ST, BELVEDERE AVE, GEORGE ST, GIBSON ST, GREAT NORTH RD, JAMES ST, MARY ST, OAK AVE, PARK LANE, RIVER ST, SEGUIN ST, SUNSET AVE
Is this your area? #Cogeco ^Karen
Rick Roubos @Rick_Roubos
Reported 2020-10-17 08:43:27
@cogeco see the outage noted for upper stoney creek. There's an @alectranews truck working in the area, could be related.
Rob Wise @firewagon
Reported 2020-10-17 08:06:38
@cogecohelps experiencing an outage in Parry Sound
Heynar @Heynar54909143
Reported 2020-10-16 23:12:54
@cogecohelps moved from bell to you 2 months ago and all I been having is issues ... now I have to wait until Monday for tech to come and fix my Internet...not acceptable ... Time to make a move
Cogeco @cogecohelps
Reported 2020-10-16 18:07:44
@35robertson1 Good evening, Trisha! I'd really like to help with this issue, so please follow @Cogecohelps and send a DM with your account number. I'll check things out! :) Thanks! #Cogeco ^Sandra.
Trisha Elliott @35robertson1
Reported 2020-10-16 17:34:36
Uggh. My @cogeco connection is so bad, it’s affecting my ability to work from home. We’ve called almost every day for 6 weeks and they can’t fix it.
Electrovator @Electr0vator
Reported 2020-10-16 13:31:18
@cogecohelps I've tried telling him it'll be shut down within a few days because I'm really worried about it not getting paid but he keeps telling me it won't.
Cogeco @cogecohelps
Reported 2020-10-16 12:21:09
@Tim_M_Shaw @cogeco Hi Tim. Is your service still down? There are no reported outages in Windsor at the moment. Often times if just 1 service is down, a reset can help. You can follow these instructions: https://t.co/Zizalpsll9. Thanks, #Cogeco ^Peter
Stu Wilson @StuWilsorChairs
Reported 2020-10-16 06:50:16
@cogecohelps getting absolute nonsense internet speeds, i dont expect the full 120mbps , i get there is a dropoff for wireless and added devices etcetc, but less than 30mbps. Wtf ? Embarr***ing. Can we fix this . Or will i just switch to @virginmedia
@cogeco @virgin #lame
Cogeco @cogecohelps
Reported 2020-10-15 17:21:15
@LIQUIDFRICTION I am seeing that the outage in Stoney Creek was resolved around 5 pm. If you're still without service, please send us a DM with your account number and I'll look into that for you. Thanks! #Cogeco ^Sandra.
Christopher Dyal @LIQUIDFRICTION
Reported 2020-10-15 17:10:05
@cogecohelps @CabilanMath Definitely down here L8E0E8. Yet website is saying there are no issues...
Cogeco @cogecohelps
Reported 2020-10-15 16:56:49
@CabilanMath Hi there! Indeed there is an outage affecting subscribers in that area at the moment. We are working to have the services restored as soon as possible. Thanks! #Cogeco ^Sandra.
Mr. A.X. Cabilan @CabilanMath
Reported 2020-10-15 16:49:53
@leaf_rob @cogeco Mine is down too in that area
Cogeco @cogecohelps
Reported 2020-10-15 16:38:55
@dawn_Dawny Good afternoon, Dawn! There is an outage affecting ACKLAND ST, AMBLESIDE PL, APEX CRT, ASHBURY LANE, AUDUBON ST N, AUDUBON ST S, AYLMER CRES, AZALEA CRT, PARAMOUNT DR and SILVERVINE DR. Rest ***ured, crews are working to restore services as quickly as possible. #Cogeco ^Sandra.
Cogeco @cogecohelps
Reported 2020-10-15 16:37:33
@leaf_rob Good afternoon, Rob! I am seeing that there is an outage currently affecting ACKLAND ST, AMBLESIDE PL, APEX CRT, ASHBURY LANE, AUDUBON ST N, AUDUBON ST S, AYLMER CRES, AZALEA CRT, PARAMOUNT DR, SILVERVINE DR. No known ETR as of yet but crews are on site! Thanks #Cogeco ^Sandra.
Dawny Dawn @dawn_Dawny
Reported 2020-10-15 16:34:24
@cogeco Is there an internet issue in the Mud & Paramount area of SC?
Rob @leaf_rob
Reported 2020-10-15 16:33:47
@cogeco is the internet down in the Paramount area on the Stoney Creek mountain?
Nathalie Roy @nalie1964
Reported 2020-10-15 15:02:33
@cogecohelps your technical department is the worst I have encountered in a long time. Rude employee. Didn’t do much to solve the problem. It’s even worst than #Bell or #aircanada. These two are hard to beat!That was a terrible call to your service department. Disappointed!
Cogeco @cogecohelps
Reported 2020-10-15 11:17:34
@MattthewTheRose @cogeco Hi Matt, can you reach out to our tech team about this? 1-855-542-2805. Sounds like there may be an outside issue if it is happening when it is raining. Thanks- #Cogeco ^Cole
Cogeco @cogecohelps
Reported 2020-10-15 09:31:46
@Jay__Feth @cogeco Hi Jay, this is an issue that our team is working on and we hope to have a resolution soon. For any further troubleshooting it would be best to reach out to our tech team at 1-855-542-2805. Thank you #Cogeco ^Cole
Cogeco @cogecohelps
Reported 2020-10-14 20:20:44
@onthebeach98 Good evening! I'd be happy to help further with that and check the status of any tickets which have been escalated for this issue. Could you please follow @Cogecohelps and send a DM with your account number and 4 digit PIN? Thanks! #Cogeco ^Sandra.
Cogeco @cogecohelps
Reported 2020-10-14 16:46:46
@VioletDonald2 That's wonderful to hear, Violet! 😀 Thank you for letting us know that the issue is now resolved! Take care! #Cogeco ^Sandra.
My secret otome life @VioletDonald2
Reported 2020-10-14 16:28:58
@cogecohelps Thanks, we’re good again *phew!. I was able to get through to tech support who told me there was a problem here,but did something on their end and we’re back up!-
Cogeco @cogecohelps
Reported 2020-10-14 16:21:48
@_panva Good evening, Filip! The issue regarding customers receiving excessive amounts of spam is a known issue on our end, and one which our network security team is hoping to have resolved in the near future. Please continue to forward examples to security@cogeco.net. #Cogeco ^Sandra