Is Cogeco down right now?
(latest update January 18, 2021)

Cogeco is a Canadian telecommunications and media company that provides a range of telecommunication products and services including cable television, radio and television broadcasting, telephony, and Internet services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Pierce Lapensee @lapensee182
Reported 2021-01-18 19:47:23
@1_idie @cogeco Yep all sports pack channels are down right now. Every year this happens at least twice a month.

Mart @nikeairmart
Reported 2021-01-18 19:16:27
@cogecohelps Wifi down in my home not working on any devices

jacob @jacobrharding
Reported 2021-01-18 19:13:23
@cogecohelps Cogeco down in my house

Michael Marchand @Mikemmarchand
Reported 2021-01-18 16:52:20
@cogecohelps why go private? are you embarr***ed at the obvious poor customer service cogeco has. I have no issue having everyone seeing how cogeco responds to my issue.

Cogeco @cogecohelps
Reported 2021-01-18 13:58:10
@SimcoeDrama Hi. Sorry to hear this. Check here to see if there's an outage or maintenance occurring within your postal code. If not, click 'Start a Chat' to message Tech Support: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Kyria Marquez @kreggeti
Reported 2021-01-18 13:21:55
@SLBM2006 @KevinCeli1 @cogeco Make sure your internet is fast, i have the 360 with 7 people at home, 3 doing online school and 4 working from home, never a problem

Cogeco @cogecohelps
Reported 2021-01-18 12:43:34
@whatupvanessa Hi, Vanessa. There's no wide-spread outage occurring. We'll need to troubleshoot. Please open a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Cogeco @cogecohelps
Reported 2021-01-18 12:41:37
@ozland2277 Hi, Ozland. I've verified there's no posted alert for the municipality of Millgrove. However, there could be a localized issue isolated to your street. I recommend opening a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Cogeco @cogecohelps
Reported 2021-01-18 11:48:57
@SLBM2006 Hi, Sarah. We can troubleshoot the problem you're experiencing. Please open a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Cogeco @cogecohelps
Reported 2021-01-18 11:30:17
@ErinMcMom Hi, Erin. Sorry to hear this. Check here to see if there's an outage occurring in your area. If not, click 'Start a Chat' to message Tech Support: https://t.co/MmtJqSFntx #Cogeco ^Steven

Cogeco @cogecohelps
Reported 2021-01-18 11:26:44
@jimbri That means it's a localized outage to your neighbourhood or street. #Cogeco ^Steven

Erin Heather @ErinMcMom
Reported 2021-01-18 11:23:47
It’s a PD day so that teachers can write report cards. Of course it’s only fitting that my @cogeco internet is down AGAIN. Get it together guys! I never should have left Rogers. 😩

Brian Carvalho @jimbri
Reported 2021-01-18 11:22:59
@cogecohelps Well I’m on phone with tech support and they’re telling me their is an outage

Cogeco @cogecohelps
Reported 2021-01-18 11:22:25
@Simplylynn4u Hi, Lynn. Sorry to hear that. Outages can occur on single streets or neighbourhoods. There's no alert for the entirety of a city/municipality at the moment. So if you're experiencing an outage, it's localized. #Cogeco ^Steven

Cogeco @cogecohelps
Reported 2021-01-18 11:18:27
@ginalderman Hi, Gin. No outage posted for that area of Burlington. I recommend opening a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Cogeco @cogecohelps
Reported 2021-01-18 11:16:47
@JonDSa Hi, Jonathan. No wide-spread outage occurring. If your service is not functioning, open a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Cogeco @cogecohelps
Reported 2021-01-18 11:12:18
@jimbri Hi, Brian. No posted outage for Stoney Creek. A live chat can be opened w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Cogeco @cogecohelps
Reported 2021-01-18 11:06:58
@Matt_Squire1112 Hi, Matt. No posted outage in Niagara region. If your internet is down, I recommend opening a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Matt @Matt_Squire1112
Reported 2021-01-18 11:00:38
@cogecohelps @cogeco
****o, is there another internet outage in the Niagara region?

Matt @Matt_Squire1112
Reported 2021-01-18 10:53:43
@cogeco @cogecohelps
Is there another power outage in Niagara?

Gin Alderman @ginalderman
Reported 2021-01-18 10:46:53
@cogecohelps Hey guys is there an outage in the Walkers Ln and Fairview area in Burlington?

Jonathan D'Sa @JonDSa
Reported 2021-01-18 10:38:35
@cogecohelps #outage again?

Cogeco @cogecohelps
Reported 2021-01-18 10:03:24
@Mikemmarchand Hi, Michael. If you're experiencing a technical issue, we'll troubleshoot and discuss credits. Please open a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Martin Wiltsey @Le_Boucheron
Reported 2021-01-18 09:49:58
@CBCOntarioToday Well....it's at a point with @cogeco that they issued a letter of apology for the numerous outages, followed a few days later by yet another outage (at least in my area) that took out both Internet & phone service, but I noticed that they didn't offer a rebate or discount.

Stratman @TheJimStratton
Reported 2021-01-18 08:49:54
Another day of at-home teaching and learning means another @cogeco outage. Awesome.

Ajs @AvesJade
Reported 2021-01-18 00:02:36
@cogecohelps if y’all don’t send someone to fix this WiFi tomorrow I will be highly upset

Prince Of The Apocalypse @MoonliteMercy
Reported 2021-01-17 21:57:35
Cogeco going down everyday at the same time lol. Sometimes in the morning during school hours for my sister, and always at 9pm at night. Seeing people frequent forums and have the same problem? Makes me wanna see if I can convince my family to get a new and less garbage service😕

Brian Norman @bruiser212121
Reported 2021-01-17 21:43:19
@cogeco your service ****ing sucks, channels getting dropped for hours at a time, all the time. FIX IT NOW!!!!!!!!!!

WKRB News @WKRBNews
Reported 2021-01-17 17:41:56
Cogeco Inc. $CGECF Short Interest Down 18.4% in December https://t.co/m3LrJWCDdL #markets

Mrs. Ste Marie @brittstemarie
Reported 2021-01-17 16:37:41
@cogeco I cannot even fathom how terrible our internet has been lately. Making working from home and school impossible. Doesn’t even look like there’s an outage today and our internet is garbage.

Frank Goehner @frankgoehner
Reported 2021-01-17 14:59:44
Another @cogeco outage!

Andrew McNulty @jethrogibbs22
Reported 2021-01-17 11:29:57
@cogecohelps this is ridiculous still trying to work threw ping spikes and latency issues this is a maintenance issue that needs to be fixed please

Cogeco @cogecohelps
Reported 2021-01-17 10:37:33
@ChristianMUFC91 If you'd like to send a DM and provide your account info, I would be glad to ***ist you further. I can provide some suggestions to resolve the pixelation issue. Thank you. #Cogeco ^Sandra.

Shayla Bradley @shaylariane
Reported 2021-01-17 09:26:43
Someone or something snapped the internet line between our house and the pole (it’s sitting in our driveway) so we have a new kind of @cogeco outage over here. 🤦🏼♀️ Supposed to have a line person coming tomorrow between one and five. Yikes.

Adam @adamrethink
Reported 2021-01-17 08:54:34
@cogecohelps I’ve shared that many neighbours are still having issues since your major outage last week, and nothing has been done is infuriating

Adam @adamrethink
Reported 2021-01-17 08:53:07
@cogecohelps Information sent-I’ve spoken with half a dozen people this week at Cogeco. The fact that my Internet is still down is appalling.

Jose Mussi @jmussi
Reported 2021-01-16 17:42:25
@cogecohelps I now have COGECO on speed dial and every time I call there is a message about some network issue in Milton or email problems. It seems to be getting worse and not better.

Jose Mussi @jmussi
Reported 2021-01-16 17:40:53
@cogecohelps Another day, another outage. What’s wrong with you guys? I had a technician here today and he left saying it was all ok and now we’re down again. This is so unacceptable. Forth time in three weeks.

wilson daniel @wilsond17329763
Reported 2021-01-16 17:10:35
@missymax1998 @cogecohelps Trying to contact their support is totally useless cause they’re not going to respond I had the same issue but I got it resolved with the help of cyberhack_081 on Instagram his fast and reliable

Cogeco @cogecohelps
Reported 2021-01-16 16:47:39
@missymax1998 Hi Nancy! If you're still having this issue, please send us a DM and provide your account number and 4 digit PIN. Thanks! #Cogeco ^Sandra.

Cogeco @cogecohelps
Reported 2021-01-16 16:32:12
@OnePuttCarlos @Debbie86896 The outage in Georgetown is still ongoing. Rest ***ured, we are working to restore the channels as quickly as possible! Thank you. #Cogeco ^Sandra.

Carlos Karim @OnePuttCarlos
Reported 2021-01-16 16:29:07
@Debbie86896 @cogecohelps Not yet, called and there was a message saying they were "investigating" and issue in the Georgetown area...

Cogeco @cogecohelps
Reported 2021-01-16 16:10:12
@BradLisoweski Hi Brad! I am very sorry to hear about this. 🙁 It would not have done, if it wasn't absolutely necessary. I do apologize for any inconvenience the outage may have caused. Thank you. #Cogeco ^Sandra.

E. Graziani⚜️ @EGraziani1
Reported 2021-01-16 15:59:14
My internet provider #cogeco just had another #problem with the email service 😡😡😡 spent 40 minutes on the phone on hold. I’m going to have to ask for a refund due to interrupted service. @cogeco #Connectionissues #getyouracttogether

Cogeco @cogecohelps
Reported 2021-01-16 15:31:14
@James999 Hi James! Yes, there appears to be an issue currently affecting email clients. This was just identified a short while ago. Rest ***ured, we will be working to resolve this asap! In the meantime, you may continue to use webmail without issue. Thanks! #Cogeco ^Sandra.

james999 on Parler james99 on Gab @James999
Reported 2021-01-16 15:06:25
@cogecohelps Can't seem to be able to get into my Email via Outlook ... tried webmail version ... no luck either ... is there an email outage?

Sharon cole @Sharonc171717
Reported 2021-01-16 13:57:48
@JPElliott67 @Senators @MapleLeafs @TSN_Sports @cogeco @BellMediaPR @NHL We had the same problem however it was in tsn5. Even though the guide said baseball! Who would of thought!

David Harvey @davidharvey
Reported 2021-01-16 13:42:37
They fixed the problem. For an hour. Now it’s out again. 😡😡 @cogecohelps

Cogeco @cogecohelps
Reported 2021-01-16 13:42:30
@MattyMoffat Hi Matt! It appears that we are aware of the area issue, and an alert was posted an hour ago. Rest ***ured, Cogeco will be working to have this resolved asap! Thank you. #Cogeco ^Sandra.

Matty Moffat @MattyMoffat
Reported 2021-01-16 13:39:19
@cogecohelps We have been without MSNBC since yesterday morning, in Georgetown. Rebooted TiVo this morning, no change. Any chance this is a known outage and when can we expect it back?