Is Citizens Bank down right now?
(latest update May 16, 2022)

Citizens Financial Group, Inc. also know as Citizens Bank, is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, South Carolina, Pennsylvania, Rhode Island, and Vermont. Is it up or down? Is it down for me? Check the status or Report your issues below!
Advertisement - Continue Reading Below
Citizens Bank Problem Reports
No problems detected with Citizens Bank
0
Reports
last 20 minutes
Problems in the last 24 hours
Show Social Media Reports
Citizens Bank Latest Reports
Scroll down

Mr. A @Horn_De_Hon
Reported 2022-05-16 14:24:45
@AStateFanRules And that ugly old Citizens Bank building would still be standing. It's never getting knocked down. 😂

Volsiz News @Volsiz_news
Reported 2022-05-16 06:48:22
Is Citizens Bank down 5/16/2022. Why Citizens Bank is not working today? Whats up with Citizens Bank now?
#CitizensBank #CitizensBankDown
https://t.co/JeyqbOq1Jn

Mike Monroe @MikeMonroeRM
Reported 2022-05-16 00:46:40
@CitizensBank @jcomeau_ictx not able to access my account either... getting same message... is the website down???

jamieextreme @jamieextreme
Reported 2022-05-15 22:15:23
@CitizensBank Your server seems to be down: Access Denied
You don't have permission to access "https://t.co/D4nibvJS1J?" on this server.
Sh_tizens. Not your typical bank.

Joia @boredgirl260
Reported 2022-05-15 17:37:28
Day 15- upside down #fmspad #fms_upsidedown @ Citizens Bank Park https://t.co/VkU2wj4kb7

Kaylee M. Gentry 🧠🧫🔬 @kmgentry
Reported 2022-05-15 17:06:36
@AskCitizensBank Seriously? No notification on the app for cancellation and suspension of an outside bank account? Not to mention I can't see my pending transfers on the app?
And the wait time to speak to someone on the phone to fix it is longer that 60 mins with no callback?

John (jc) Comeau @jcomeau_ictx
Reported 2022-05-14 22:32:37
@HSBC_US you really screwed me over when you transferred my account to @CitizensBank, especially with no login information to their website, which only works on my phone, and gives me "access denied" when I try with my laptop. No humans at their support number, either.

Stef @2022bbetter_
Reported 2022-05-14 17:47:18
@Rrednyc @DennisFlonasal @ItsAshleyJ_ Y’all gonna keep crying about Hrs all you want!! You don’t have this energy for any other ballpark.. Fenway is a hitters best friend down the line is 310 don’t see u crying… Coors Field..Cincy, citizens banks like it’s baseball get over it.

John (jc) Comeau @jcomeau_ictx
Reported 2022-05-14 13:38:45
@CitizensBank my HSBCdirect account was transferred to you guys, and I can't access your site. I tried from Mexico and got the same result, but thought that on my return to the states it would be different. Can you fix it? Reference #18.a8c33d17.1652547135.f2402f1 https://t.co/9IaOsL6EV2

Criiitina @CristinaDLR_
Reported 2022-05-13 19:36:36
@CitizensBank You just lost a customer. I’m tired of you. I’ve been waiting on the phone for over 2 hours to resolve a simple issue and still waiting….Your wait times are insane. You might as well be the IRS or Social Security!!! 👎🏽👎🏽👎🏽

All Aboard The Bitcoin Train! @TheBitcoinTrain
Reported 2022-05-13 03:26:54
@CitizensBank @AskCitizensBank Ya know, if you’re gonna shut down transactions because you’re doing a maintenance update, the least you could do is post it on your socials so people know why they can’t make a purchase in the middle of the night. Such an inconvenience. Do better.

Christopher Arthur Jr @ChrisCa11595580
Reported 2022-05-12 14:33:29
@eatliveprey @MelonHusk20 @globalnews Its more like China or Russia .Freezing citizens bank accounts,Polices stepping over protesters,protesters detained without bail .You think **** like these can happen here in the US ??Not a chance .Biden tried this bull**** communist style mandates and the courts shut it down

sunluvver@gab @sunluvver
Reported 2022-05-12 14:17:27
@Sue13800241 I’m not a true “treehugger”, but I do find myself very disappointed in people when I see something like this. There was a very pretty tree near a Citizens Bank nearby, and they hacked it down so their cameras would have more angles on the parking lot! Like, what?!☹️

Meg Kangai @kangai_meg
Reported 2022-05-12 11:43:35
It is mind boggling to me that 2 months after I closed my accounts with @CitizensBank they cannot stop the recurring transfers between my other bank and their bank. I"ve spent hours on the phone and chat;this issue has yet to be resolved. Today, 3 hrs on chat no resolution!!!

OrganizedVibes @OrganizedVibes
Reported 2022-05-11 10:50:23
@AskCitizensBank I want the branch manager to do something not just collect a pay check sitting on her *** .That outside ATM is always broken

OrganizedVibes @OrganizedVibes
Reported 2022-05-10 20:46:00
@AskCitizensBank this weekend the ATM at Charles st was black screened .once again I wasted my time trying to deposit money. Your ATM sucks .its always broken who is in charge at that location? They should be fired. I want this to stop

Never Enough, Always Too Much @TGReaver
Reported 2022-05-08 11:18:48
@EricaIsBusy Great news! Today's matchup at Citizens Bank Park is now a double header. That's SIX HOURS of outfielder heckling! Don't let us down!

Jim Longboard @LongboardJimmy
Reported 2022-05-07 18:34:35
@McCourtyTwins @The_BMC @Gr8BosFoodBank @CitizensBank Awesome. And JMac got that Miami look down real fast

Casper @GlockAutoSears
Reported 2022-05-07 14:05:06
When ******** is allowed, 25-50 years from now the human tax farm would crash, the government wouldn't be making much taxes off new borns
Just like the 1929 stock event crashed
Wondering why Biden wants to really monitor all American citizens bank accounts
He's scared.

Pablo @pabloman2011
Reported 2022-05-07 06:44:55
@MikeCha28904532 @wck47 @RickyDHale There's a reason Germany didn't suffer as much as we did in the banking crash.
Reason 1, most of it's citizens bank with local banks, not huge goliaths. 1 goes under, it doesnt crash the system.
Reason 2, they manufacture quality products that people want to buy.

⚡️Zin Zell⚡️ @Zin_Zell_NYC
Reported 2022-05-06 18:06:25
@CitizensBank I don’t have time for in-person deposits & organizing old fashioned mail when technology is more than capable. Hence the app 🤷♂️ so easy to fix!
And the limit makes no sense at all.
Now & then it lets me deposit, but most of the time not, even though my numbers are steady. 🤷♂️

Volsiz News @Volsiz_news
Reported 2022-05-06 12:54:10
Is Citizens Bank down 5/6/2022. Why Citizens Bank is not working today? Whats up with Citizens Bank now?
#Citizens Bank #Citizens BankDown
https://t.co/vTNaNJeNI2

sad gab @gabfreedman
Reported 2022-05-06 01:57:40
The toilet in my apartment just completely broke down but it’s ok bc the Mets scored 7 runs in the top of the 9th to beat the Phillies at citizens bank park 🥰

Craig Simpson @CraigSi_Hi
Reported 2022-05-05 23:07:15
@robbyzman007 Props to the Mets fans who stayed at Citizens bank ballpark down 7 runs in the 9th inning. Who are these amazing people? Who does such a selfless act like that? lol. Usually fans are rushing off to their car an inning prior.

Always Believe ✝️ @JamesPiccoli
Reported 2022-05-05 22:46:22
My Scoresheet From Tonight's May 5, 2022 Historic Victory.
New York #Mets (19-9) 8 Philadelphia Phillies (11-15) 7 At Citizens Bank Park In South Philadelphia.
#NYM Rally From Down 7-1 With A 7 Run 9th Inning For The 8-7 Victory. 4 Runs Coming With 2 Outs
#LGM ⚾️💙🔶️🔷️🧡⚾️ https://t.co/4sVLv4zZYx

Always Believe ✝️ @JamesPiccoli
Reported 2022-05-05 22:18:29
New York #Mets (19-9) 8 Philadelphia Phillies (11-15) 7 At Citizens Bank Park In South Philadelphia
Down 7-1 Going To The 9th Inning, #NYM Rally With 7 Runs On 8 Hits In 29 Pitches For Their Biggest Ninth Inning Comeback Since 1997.
#LGM ⚾️💙🔶🔷🧡⚾️
https://t.co/CpgBIYugFn

Ñ SZN😈😈😈 @AnselLewis6
Reported 2022-05-05 22:10:36
Today I was driving down the highway, going to Citizens Bank Park, and my car broke down. I had to call triple A, as I needed an on road repair and didn't have the tools myself. 10 minutes later, I was shocked to see Kyle Schwarber show up. I asked him, "Kyle, what are you doing?

Nolan @NalonQ
Reported 2022-05-05 22:08:02
@MrMet_CPA I hate to sound crazy optimistic, but 6-runs down at Citizens Bank Ballpark is doable in 1 inning

⚾️CPA⚾️ @MrMet_CPA
Reported 2022-05-05 21:00:43
I hate to sound crazy optimistic, but 6-runs down at Citizens Bank Ballpark is doable in 3 innings.

miranda mckingsby @laffmytitsoff
Reported 2022-05-05 10:55:03
@CitizensBank Why is the app saying Account is inaccessible at this time but the website allows for login? Is the app down?

Citizens Bank Annihilator @NO2CitizensBank
Reported 2022-05-05 10:07:51
@citizensbank app down every day #fintech

Christopher Puleo @sprinter4883
Reported 2022-05-05 08:13:20
@CitizensBank Is the mobile app down?

Ziggy @JerseyRiley79
Reported 2022-05-05 07:36:48
@AskCitizensBank locked out of online banking. Can't get anyone on the customer service line, how do we fix this if we can't talk to anyone? Been on hold for 30 minutes so far this morning. What's going on?

Hacked 12 @release890
Reported 2022-05-04 20:11:38
Do you see how fast they knock my **** down I took my phone also the charger to record the conversations what fake *** citizens Bank https://t.co/9myHuPXeW2

The All Day Every Day Show @adedpodcast
Reported 2022-05-04 17:01:17
NEW YT VIDEO🚨🚨
The fellas took a trip down to Citizens Bank Park for some day baseball antics 😂
Kenny's, Wawa Hoagies, and a Phillies dub - you really can't ask for much more🔥
WATCH: https://t.co/xEX1esuNdz https://t.co/mUcGNFdr8G

John Riso @Riso_john
Reported 2022-05-03 11:08:11
@Citizensbank incorrectly wired my refinance mortgage payout to a random fraudulent account instead of my financial institution. I am out over $200K and their management is doing nothing to resolve the issue. @Citizensbank is this how you operate?

Singularity Walker @SingularityWal1
Reported 2022-05-03 09:23:22
@CitizensBank @AskCitizensBank
How many years will it take you to finally FIX random errors on your website with "Access Denied" errors while doing stuff?
Go to check message alerts: Access denied, have to logout and start over. Make a payment, same thing.
YEARS NOW!
FIX IT!!!!

Debbie Leifer @MagicDebbie
Reported 2022-05-03 00:11:17
@CitizensBank After your Customer Non-Service Manager made the problem I called about much worse, he escalated my case to your Executive Office, but NO ONE has called me. That is after a previous escalation of a different problem resulted in no call from anyone in 10 days.

Majik @eretsiser
Reported 2022-05-02 16:31:35
@CitizensBank fix your ****ing app and website. Can’t even send money to an external bank without taking 3 hours to ****ing get help. Dog **** *** ****ing company.

Booby Steams @Robstearns
Reported 2022-05-02 14:55:20
@CitizensBank Thanks Tamika- I solved the problem. This is weird to be happening in 2022. Just please recommend to the higher ups to hire better web developers.

BGSU4340384 @Souljoiner43403
Reported 2022-05-02 14:14:41
@CitizensBank Your welcome. Let me make clear, when I FINALLY reach Cust serv agents (all of them) they are good, and can solve problems. The problem is, citizens was not fully prepared for their mergers in terms of hiring the right number of employees that deal with the public. Upper Mgmt 😞!

(((Huxenstein)))🗽 @BethGoldHux
Reported 2022-05-02 14:07:05
@CitizensBank finally wants to help me as long as it's done privately
My issue has been resolved, but not by Citizens Bank.
Citizens Bank needs to hire more people so that good, long time customers like me (20 years) don't want to move banks

BGSU4340384 @Souljoiner43403
Reported 2022-05-02 14:04:48
@CitizensBank Did get thru. After small initial problem that turned out to be my debit card, trying to use it at an Investors Branch ATM., Zelle became locked because of the debit card not yet being able to work at Investors (they said it should). But I am ok now.

BGSU4340384 @Souljoiner43403
Reported 2022-05-02 13:10:48
@CitizensBank Beware of being a customer and trying to reach customer "service". I was waiting 1hr 57' and then agent said she couldn't handle a simple Zelle problem & transferred me. Don't know that after waiting another 1/2 hour they'll transfer me again and again...

(((Huxenstein)))🗽 @BethGoldHux
Reported 2022-05-02 12:12:49
@CitizensBank You did not resolve my issue
The taxi company did

Parallell OO @Parallel_OO
Reported 2022-05-01 21:27:41
@aimeesol1 @catherinejclark Trudeau election was corrupt most think with the voting machines, he inacted an emergency powers act to shut down the trucker protest, fist time ever in Canada, only for 3 days because of the backlash, he also started going after citizens bank accounts...

Citizens Bank Annihilator @NO2CitizensBank
Reported 2022-05-01 10:59:55
@citizensbank website a mess; no #2FA, no special characters allowed in p***words.
Meanwhile their employees steal customer data and external hackers phish for account #’s
We see posts on twitter about this banks nonexistent #cybersecurity almost daily.
#fintech

AJ Fick @aj_fick
Reported 2022-05-01 08:34:33
. @CitizensBank for the billionth time your online portal will not allow me to update my p***word. Please for the love of God fix it. Also, p***words more secure than 16 characters would be great. That site is a mess..

Citizens Bank Annihilator @NO2CitizensBank
Reported 2022-04-30 15:00:52
@citizensbank behaving like offshore spam call scammers now

Dr. Bari Dzomba (she/her) @bdzomba
Reported 2022-04-30 08:09:27
@fronythetank @CitizensBank @FDICgov They accidentally returned 400 too much. Now we owe them money. But their deposit system was down yesterday. No fees on this student acct so I really don’t care when they get their money.
Show Citizens Bank Comments
Citizens Bank Comments
Advertisement - Continue Reading Below