Reported 2020-07-14 20:53:24
@CenturyLink the internet is down in Salt lake city. Your customer service reps said there is nothing wrong. I tried resetting my box. Its been 6 hours. I need an update and a bill credit. How do you operate a business like this?!? #centurylinkout #dobetter #nowifi #wtf
Reported 2020-07-14 19:55:21
Hey, @CenturyLink genuine question; how has your internet reliability not changed in 10+ years? We updated our router a year ago but still have constant connection dropping. Your service is horrendous and is unfortunately our only option. Fix your **** or get out of the game.
This space for Brent. @lichtenbrent
Reported 2020-07-14 19:47:31
@brent_kellogg @CenturyLink @CenturyLinkHelp @centurylinkvics No problem. I hope it helps, the internet ha kept me sane these last few months. 😎
The Perpetual Player 1 - Dan @PerpetualPlayer
Reported 2020-07-14 19:41:23
Centurylink outage going on in my neighborhood Players. Said it should be back in the next hour so fingers crossed stream starts at 6PM
Reported 2020-07-14 19:39:32
@CenturyLinkHelp stuffs cool i just dont like how slow it runs sometimes.
and ig something was wrong near where we live so wifi was down for a bit
This space for Brent. @lichtenbrent
Reported 2020-07-14 19:25:59
@brent_kellogg @CenturyLink @CenturyLinkHelp @centurylinkvics Dang. Best of luck, hopefully it’s just a short lived issue. I’ve found their service reliable 99.9% of the time.
Clint Wyckoff @ClintWyckoff
Reported 2020-07-14 18:44:10
@vmstan I run dual ISP as well. Primary family is CenturyLink DSL while my dedicated work ISP is WISP provider. CL is totally unreliable whereas the WISP is pretty rock solid. I ran for some time in FT mode with a Cisco VPN appliance but have since broken the connections out #nerds4life
Reported 2020-07-14 18:37:37
wifi was down bc centurylink is ****ing us over
not dead, though i wanna be.
Eeeanjay 🇺🇸♋️ @blondenorsky
Reported 2020-07-14 16:29:26
@CenturyLink I had you install a hi speed modem in my new home last Thursday and it is not functioning today. And I work from home via telehealth. After a very long painful discussion with customer service I was finally granted a technician to find the issue. Not impressed.
double doink @numberonehand
Reported 2020-07-14 16:29:24
@CenturyLinkHelp what’s up gang? We have an outage in Denver?
Chris Electric Co. @ChrisElectricCo
Reported 2020-07-14 12:26:45
Our office phone system is down. Please call or text George at 303-513-0736 or Helen at 720-480-3633. You can also email us at firstname.lastname@example.org or email@example.com. Thank you!
@CenturyLinkBiz @CenturyLink is working on getting us back up! https://t.co/75HO9aLTTX
Reported 2020-07-14 12:00:31
@CenturyLink @LaurindaPang Internet down in Portland again
Reported 2020-07-14 12:00:19
@CenturyLink Internet down in Portland again
Reported 2020-07-14 12:00:07
@CenturyLink Internet down in Portland need a bill credit
Reported 2020-07-14 09:10:02
CenturyLink customer service told me to go to their website... BUT I DON'T HAVE INTERNET, WHICH IS THE ISSUE.
Reported 2020-07-14 09:05:08
@CenturyLinkHelp Network Event 19187174 - "The IP NOC reported a planned maintenance to perform a software upgrade is causing the service interruption. No service impact was expected during this activity, therefore, clients were not notified." Major outage caused by upgrade. Fail
Obsidians Fire @ObsidiansFire
Reported 2020-07-14 08:58:36
@fourzer0seven @CenturyLink Why not charter? They have their issues, but resolve stuff pretty damn quick anytime I've had an issue.
Anne Weisbrod @weisbrodanne
Reported 2020-07-14 08:44:33
@CenturyLink fix your service! It is so bad!
ZAINAB A-REYNOLDS @Grace2praise
Reported 2020-07-14 05:37:35
Having problems with CenturyLink internet in Rio Rancho New Mexico - for >1 month! I called CenturyLink several times they kept lying to me “about” outage! Ive been unable to work effectively! (healthcare) Caseload is backlogged! They don’t give a 🤬about their customers! 🤬
Jane Deaux @FluentSarcasm82
Reported 2020-07-14 05:09:18
@Ask_Spectrum Is there an internet outage in northwest Ohio? I could have stayed with CenturyLink if I wanted this headache!
DÜBBS 🤟 @djDubbs
Reported 2020-07-14 03:33:27
@CenturyLinkHelp @centrylink sucks again can’t stream can’t do anything you ****tards fix your **** everywhere
Reported 2020-07-14 02:08:03
Hey @Centurylink, my Internet connection went down again at 2020-07-14_02:06:26
Reported 2020-07-14 01:49:51
@fourzer0seven @Xfinity Welcome to my world except it’s 0.6 down and 0.6 up with 430 ms almost daily. With @CenturyLink one of the worst internet providers in the ****ing world and who should be out of busy.
Reported 2020-07-14 00:47:57
@fissy09 @fourzer0seven I’ve had centurylink fiber 1gig for over 3 years now and have only had problems with it for about an hour total when it went down. I’m sure it varies state to state but from my experience, I haven’t had any problems
Hunter Batchelor @hunterb404
Reported 2020-07-14 00:35:30
@fourzer0seven @CenturyLink No they can't. Everyday mine goes down for about an hour. They will not be better
dalton wilt @i_hate_life_1
Reported 2020-07-14 00:24:12
@fourzer0seven @CenturyLink Don’t do it. I had century link and it went out and they told me it was going to take 3 weeks to fix. They gave zero ****s about the internet outage
Tom Marschel @MarschelThomas
Reported 2020-07-14 00:22:43
Anyone have any Customer service issue with #CenturyLink they’d like to share?
Reported 2020-07-13 23:41:52
@CenturyLinkHelp Internet has been out since 6PM over here in Portland. Is there an issue?
Rose DennisTRUMP America FREEE @RoseDen93073952
Reported 2020-07-13 23:40:45
@CenturyLinkHelp Really , because I cant find you anywhere and I am getting pretty ****ed off . if you guys dont come ant get your ****ing box and cancel me I will get in touch with someone who will fix it for me and you will not like them
Mike Olbinski @MikeOlbinski
Reported 2020-07-13 20:50:43
Moving to @CenturyLink!
Reported 2020-07-13 19:49:54
@T_Heard @Speedtest @CoxComm @CenturyLink @CenturyLinkHelp @CoxHelp I wish I had better options. We pay $55 for 100 down and 3 up. But at least it isn't always stable.
David Summers @DavidSummers99
Reported 2020-07-13 19:41:49
@CenturyLink I have an issue with my internet. Why can't @SpiritAirlines website load on your service? Works fine with my cellular service. https://t.co/aTkZ3nWAyD
Penny Wrenn @pennywrenn
Reported 2020-07-13 19:24:31
Still! Although you acquired our business without lifting a finger, you’ve managed to actively lose a client. I can only presume @CenturyLink has a service personnel problem defined by a rampant inattentiveness if not an absolute lack of customer success tools or sensitivities.
Reported 2020-07-13 18:24:24
@JanesAmerica @CenturyLink Wow despite the no mask issue (they should be wearing one!!) - at least CentiryLink showed up. They never showed up to our scheduled service install for our new house, then hung up on us when we called 3x w/work order to reschedule. Totally blew us off. SM query went nowhere. 😷
Reported 2020-07-13 17:27:48
@spiritual_sy @AmericanMike9 @JayInslee @RonDeSantisFL Those trucks are similar protocols taken similar to what Seattle did to Centurylink, you know the back up hospital they never used. Imagine the resources they spent in setting that up only to tear it down. Spending money frivolously
David Opdyke @Idaveop
Reported 2020-07-13 16:55:02
@EpicJeffTime We have Centurylink Fiber to get gig up and down. They provide an “ONT” since it works a bit different than gig on cable.
Reported 2020-07-13 15:18:15
I want a job @CenturyLink so I wont have to fix problems just transfer them to a wrong department
big bb @faggy_daddy
Reported 2020-07-13 14:57:15
Impromptu (and unwelcomed) day off thanks to the dumpster fire @CenturyLink not being able to fix something they broke in the first place 🙄
Reported 2020-07-13 13:17:46
@CenturyLinkHelp your “team” came to install something at my neighbor’s house on June 30, they mess up my lawn , now it looks horrible , I need somebody to contact me so you can come fix it , this is how it looks today https://t.co/8Zy72gDuvN
Brittany Lee @blee443
Reported 2020-07-13 13:01:55
@CenturyLinkHelp Can someone please help with this issue… You’ve addressed it but no one has helped still…
Amanda Myton @amyton
Reported 2020-07-13 12:58:56
@CenturyLinkHelp Internet down in Tacoma, WA and my “ten min wait” time on the phone is at thirty and counting...
Micah Berninghausen @MBerninghausen
Reported 2020-07-13 12:55:29
Ahhh my Internet is down today, and it’s the first downtime in.... 3 years? I’m excited for a day without internet- HA, never thought I’d say that... but I still have the tweets. GodSpeed and Thank You @centurylink
Reported 2020-07-13 12:29:54
@CenturyLinkHelp why does my internet go out at random times every single day. Then it works wonderful for the next 3 weeks There is no issue with my line. So frustrating!!!!!!!
Reported 2020-07-13 11:11:34
@CenturyLinkHelp ****o- want to see if there is an outage in 85212? No internet since 400am - Thank you
CenturyLinkHelp Team @CenturyLinkHelp
Reported 2020-07-13 10:52:07
@DVDSchneider Hi, I'm sorry your service stopped working but I'll be glad to ***ist you. If your service is still down, can you please DM us with your CenturyLink account information? Thank you.
CenturyLinkHelp Team @CenturyLinkHelp
Reported 2020-07-13 10:27:50
@irving_aleman ****o Irving, I'm sorry your service is down and will be glad to ***ist you. Can you please send a DM with your CenturyLink account information and I'll be glad to ***ist you.
Reported 2020-07-13 10:00:33
@CenturyLink Hey--one of your customers gave you *my* email as *his* email (if I were firstname.lastname@example.org, he wrote "email@example.com"--which redirects to me), so now I'm getting his correspondence, including his acct no. Probably a major privacy issue--how do I fix this?
Reported 2020-07-13 09:11:32
@DaDuck87 @optimum I have CenturyLink and I've been down for 4 ****ing days. Some weird **** is going on, all 4 days customer service has 0 answers for me. I smell a conspiracy
Reported 2020-07-13 08:59:32
Imma pop off on @CenturyLink real fast. Can you please explain why my internet has been down for 4 days now? Your ****ty customer service team doesn't seem to want to give me an answer. 2 people work from home in our house. You gonna pay the Bill's when they dont get paychecks?
David Rogers @davidjrogers
Reported 2020-07-13 08:22:17
@CenturyLinkHelp Can’t find an official status page or outage map. But is there an internet issue in the Minneapolis area right now?