Is BritBox currently down? Live Status and Outage Reports

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NewOnBritBoxUK @NewOnBritBoxUK

Reported 2021-02-25 03:22:09

Watching the Detectives 03m: Former detective Malcolm Davies breaks down the police work in your favourite BritBox crime dramas.... https://t.co/1mWi7NcKiQ https://t.co/x8zrqbMAJd

WowHaus @WowHauser

Reported 2021-02-25 03:11:44

@outonbluesix That’s a great read. *hunts down episode on Britbox*

christian @whittakerzwho

Reported 2021-02-24 19:15:25

@GWR71 @BritBoxHelpUK I know of at least one other person who has the issue

Valentine Birkby @GWR71

Reported 2021-02-24 18:42:04

@BritBoxHelpUK @whittakerzwho I've just discovered this problem myself. I can't click any individual episodes for anything on Firefox, Safari or Chrome on either Mac or PC. As the previous complaint was 6 hours ago and it's still not fixed, I'm ***uming it's proving more difficult than anticipated.

tash @Witxhing

Reported 2021-02-24 16:44:46

@BritBoxHelpUK same issue as last night is happening again not letting us play anything! Just wanna finish love island 😭 https://t.co/ppE3dO8aUq

tash @Witxhing

Reported 2021-02-24 16:39:26

@BritBox_UK please fix this just wanna watch love island 😭 https://t.co/20e3Xy2F91

tash @Witxhing

Reported 2021-02-24 16:36:30

@BritBox_UK having same issue as what we had last night saying I can’t play anything on the app?

Sarah Marsh @SarahMarsh19

Reported 2021-02-24 16:00:56

.@BritBox_UK any ideas? We’re still having the same issue.

Marina @blackveggie

Reported 2021-02-24 14:18:24

@BritBox_US Thanks, but I did the cl***ic procedure of turning it off and back on again and that fixed the problem. But seriously, thank you for reaching out.

Alex Willcox @apwillcox

Reported 2021-02-24 14:04:18

5. (more an expansion of 3) It's not just voice control. BritBox titles don't show at all using the Fire TV search. I don't know if that's down to BritBox or @AmazonUK, but either way it wants fixing.

Alex Willcox @apwillcox

Reported 2021-02-24 13:47:30

Things @BritBox_UK really need to fix to keep me subscribed (specifically on Amazon's Fire TV Stick): 1. Let me see ALL the titles in my watchlist - not just the last 12 added

TonyCross @Lokster71

Reported 2021-02-24 13:02:48

Anyone know if there's a problem with @BritBox_UK?

christian @whittakerzwho

Reported 2021-02-24 12:18:26

@BritBoxHelpUK PLEASE help me, I can't click individual episodes for TV shows on my laptop or desktop pc, it just wont let me watch unless i click the 'resume' button at the top. how do i fix this???

christian @whittakerzwho

Reported 2021-02-24 12:16:05

@BritBox_UK PLEASE help me, I can't click individual episodes for TV shows on my laptop or desktop pc, it just wont let me watch unless i click the 'resume' button at the top. how do i fix this???

Martin Bannister @MLB81N4

Reported 2021-02-24 10:01:58

@BritBoxHelpUK Hi, is there a problem today? If I select something to watch I get a subscription management error or nothing happens. It works if I click resume at the top though. I've tried logging out and back in. Been like this for hours now. Thanks

christian @whittakerzwho

Reported 2021-02-24 05:25:42

@BritBoxHelpUK ****o i cant click individual episodes for any tv show and ive tried on all different devices it only doesnt work on the web browser, please fix or give refund.

Martin Bannister @MLB81N4

Reported 2021-02-24 03:28:15

@BritBox_UK Hi, is there a problem today? If I select something to watch I get a subscription management error or nothing happens. It works if I click resume at the top though. I've tried logging out and back in. Thanks

christian @whittakerzwho

Reported 2021-02-24 02:05:10

@BritBox_UK i can't select certain episodes from tv shows? it just wont let me click them and the only way i can watch a show is if i hit 'resume watching'? fix this please

Sean @SeaniesBeanies

Reported 2021-02-23 18:14:45

@callumread_ Well Britbox covers ITV, C4 and C5, RSC and NT I believe too. Plus there’s a lot of archive material on there. Plus, it’s majority owned by ITV so its existence is mostly down to them

Clw @clw487

Reported 2021-02-23 17:03:23

@BritBox_UK @CalumForrest97 Hey sorry to jump on this thread but mine still hasn’t, specifically whilst trying to watch Gavin and Stacey lol. Is there still an issue?

Tom Maltby @tm_boxingpt

Reported 2021-02-23 16:39:06

@BritBoxingBlog @MacaulayMcgowan You let down! I even gave you an official hashtag 🤣

BritBox Help UK @BritBoxHelpUK

Reported 2021-02-23 15:42:24

@SlightlyMad64 @BritBox_UK We are aware of the issue and it’s impacting a small number of our customers. We’re working to understand and resolve it.

Natmorley82 @natvarga

Reported 2021-02-23 14:47:58

@BritBox_UK @Public_Pers Our Britbox has been down for over an hour! An update would be good please! Thanks!

jandoyleband @jandoyleband

Reported 2021-02-23 14:30:58

@BritBoxHelpUK Any ideas when the current issue with the service where it's 'not authorised on this device' is going to be fixed? Not been able to watch all day!

Ben Paterson @BenPaterson3

Reported 2021-02-23 14:25:10

@BritBoxHelpUK @GotALightBoy Horrendous service. There’s always an issue with it. I will be unsubscribing.

BritBox_UK @BritBox_UK

Reported 2021-02-23 14:17:11

@Public_Pers Hi there, we are aware of an issue impacting a small number of our customers at the moment. We’re working to understand and resolve it to get you back on BritBox ASAP. Thank you for bearing with us 😊 #BritBox

BritBox_UK @BritBox_UK

Reported 2021-02-23 14:16:30

@HeronChe Hi there, we are aware of an issue impacting a small number of our customers at the moment. We’re working to understand and resolve it to get you back on BritBox ASAP. Thank you for bearing with us 😊 #BritBox

BritBox_UK @BritBox_UK

Reported 2021-02-23 14:13:56

@holt1983 Hi Steph. We are aware of an issue impacting a small number of our customers at the moment. We’re working to understand and resolve it to get you back on BritBox ASAP. Thank you for bearing with us 😊 #BritBox

BritBox_UK @BritBox_UK

Reported 2021-02-23 14:11:20

@aimeewilde @Fibutton Apologies, Aimee. The issue is only effecting a small number of customers but we’re doing all we can to get you back up and running ☺️ #BritBox

BritBox Help UK @BritBoxHelpUK

Reported 2021-02-23 13:59:41

@bigwillcv36 @BritBox_UK We are aware of the issue and it’s impacting a small number of our customers. We’re working to understand and resolve it.

Matt @Chevaline10

Reported 2021-02-23 13:51:58

@BritBoxHelpUK Apple TV 4K - i can select programs on the BritBox app but when i select play nothing happens. Same issue on my IPAD and Iphone ( on wifi and 4G)

BritBox_UK @BritBox_UK

Reported 2021-02-23 13:46:59

@CazzPink @HSP_MartialArts @BritBoxHelpUK We’re aware of an issue that’s effecting a small number of customers today. We’re still working on fixing this and will keep you updated. Thanks for bearing with us 😊 #BritBox

BritBox_UK @BritBox_UK

Reported 2021-02-23 13:45:35

@Rogkildare Hi Roger, we’re aware of an issue that’s effecting a small number of customers today. We’re working on fixing this and hope to have you back on BritBox ASAP. Thanks for bearing with us 😊 #BritBox

BritBox_UK @BritBox_UK

Reported 2021-02-23 13:45:20

@CalumForrest97 Hi Calum, we’re aware of an issue that’s effecting a small number of customers today. We’re working on fixing this and hope to have you back on BritBox ASAP. Thanks for bearing with us 😊 #BritBox

BritBox_UK @BritBox_UK

Reported 2021-02-23 13:44:36

@DaveMorganNT Hi Dave, we’re aware of an issue that’s effecting a small number of customers today. We’re working on fixing this and hope to have you back on BritBox ASAP. Thanks for bearing with us 😊 #BritBox

BritBox_UK @BritBox_UK

Reported 2021-02-23 13:44:14

@Fibutton Hi Fi, we’re aware of an issue that’s effecting a small number of customers today. We’re working on fixing this and hope to have you back on BritBox ASAP. Thanks for bearing with us 😊 #BritBox

tash @Witxhing

Reported 2021-02-23 13:39:32

@othermistertee @BritBoxHelpUK Having the same problem!! How did you fix it?😂

Calum Forrest @CalumForrest97

Reported 2021-02-23 13:36:26

@BritBox_UK is the service currently down? Won't allow me to play anything on my TV and keeps telling me to "manage your BritBox Subscription"

Fi ☃️❄☃️ @Fibutton

Reported 2021-02-23 13:23:40

Is #britbox down, it's telling me I have no access? @BritBox_UK

🌞(((CazzPink)))h🌞 @CazzPink

Reported 2021-02-23 13:18:45

@BritBox_UK @HSP_MartialArts @BritBoxHelpUK Still not allowed to view anything after 8 hours. Spent a deal of time jumping through hoops via email - not got back to me since. I've paid up front till end of April. What's the problem?

BritBox_UK @BritBox_UK

Reported 2021-02-23 12:57:30

@BritBoxHelpUK @othermistertee Fantastic to hear that the issue is sorted now. Happy viewing. 😀

Louise Whiddett @TeaRexTeaGenie

Reported 2021-02-23 11:53:05

@BritBox_UK @BritBoxHelpUK Can I have an update on this issue please as I’m not the only one this is affecting?! Cheers

🌞(((CazzPink)))h🌞 @CazzPink

Reported 2021-02-23 09:32:14

@Public_Pers @BritBox_UK More and more of us having this problem... Mine started this morning. I'm still waiting for it to be rectified having gone back and forth via email.