Reported 2021-05-11 12:28:11
@bookingcom what does it take to get a callback or response to an urgent issue?
MTek 🇺🇸🇺🇸 @Swannyo2b1
Reported 2021-05-11 10:44:12
@bookingcom Herein lies the problem.. dedicated partner services? Your entire support/interface is extremely confusing. I’m not dumb. I’ve built websites. Its perplexing on how to launch a rental unit. My listing is full of mistakes. I simply can’t proceed
The Macs Farm @TheMacsFarm
Reported 2021-05-11 08:00:04
@bookingcom you sent me a customer service email and they then sent me a generic response saying to go to the help desk where I can’t actually get an answer to the problem, I need to speak to someone, please help ? It says to phone but doesn’t give a phone number ! 😬
Sarah Elizabeth @squinny1234
Reported 2021-05-11 06:30:52
Thank you Nicki @bookingcom !! The most helpful person I have spoken to throughout all of this! Finally the problem is resolved and the refund is on its way!
Chelsia Centi @Chelsia1971979
Reported 2021-05-11 00:17:12
Book the hotel. But no flights. Canceling the hotel will cost nothing but dealing with flights could be a major problem #PhilipinesAirlines #MalaysiaAirlines #VisitingRelatives @bookingcom @marcianbusinesshotel #marcianbusinesshotel #updated https://t.co/ZIERhuGZzO
Paul B @PaulBonass
Reported 2021-05-10 04:26:42
@bookingcom both the live chat and contact customer service options are broken on the website. How can I contact customer care? https://t.co/WvN2D2qQ6p
John Calley @calley_john
Reported 2021-05-09 23:21:24
@bookingcom just ripped me off... bad. I booked a taxi ride from my airport. The only problem was, the app had the airport info wrong. They sent the driver to the wrong airport through no fault of my own. Yet they refused to refund me
Luis Cicerone @xixerone_
Reported 2021-05-09 21:51:23
Hi, @bookingcom. Did you know your district landing pages (as taken from the Partner Centre) are ALL broken? https://t.co/uyXIQDUCtj
Buyer Beware @BuyerBewareGB
Reported 2021-05-09 05:01:35
@bookingcom @RalphBurtonIII1 When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/NTERaFV9XC
Reported 2021-05-08 16:56:15
#GirlzTalkZa #booking.com bad service I would not recommend anyone to use their service their customer service will send you from pillar to post and I doubt you will ever get your refund should anything go wrong with your booking... bad bad online booking. Money down the drain 😡
Ian Nock @iannock
Reported 2021-05-08 08:43:11
Hi @bookingcom you have done some sort of IT migration and now I can no longer access your service via web on any computer. You have no contact points that I can use so I am reduced to tweeting you in public. Please provide somewhere I can contact you to resolve the issue
Reported 2021-05-07 10:22:47
@bookingcom your lines are down, there is no way of reaching you!? We have received non stop fraudulent bookings and are being charged commission on these now with threats of our account being closed. We have several properties with you. This is urgent!! We need ***urance.
Reported 2021-05-07 09:37:58
****o guys I am having huge problem while listing my property hotel new snow bird (m****i )
Some issues , tried many ways ots not working ..
Tried messaging ,calling nothing worked ..!#
I need help
David Roman @DavidRo19162213
Reported 2021-05-07 05:46:20
@bookingcom bad experience 3 night stay in apartment without working TV, broken window, poorly maintained. Contacted @bookingcom and owner several times.. nothing.. not impressed
Divya Vj @divuvj
Reported 2021-05-06 13:22:54
@bookingcom can you please reach out to me for an unsolved refund issue?
Kate Rudd @ClarityLanguage
Reported 2021-05-06 08:18:43
@bookingcom We did communicate with them but they did not care we felt unsafe. Furthermore the issue was with the very staff you say we should have spoken to - they were demanding money we didn’t owe them and were drunk. That is not normal or acceptable behaviour.
Reported 2021-05-06 01:16:49
@1Deleen1 @bookingcom As already mentioned, we are in touch with you via DMs. Please check your inbox so we could help you to solve the problem.
Reported 2021-05-05 20:45:17
@bookingcom got to my hotel and they can’t find my reservation. Plz fix.
Bill Mulligan @breakawaybilly
Reported 2021-05-05 04:07:17
@bookingcom using Kuberntes to scale down their workloads during the pandemic https://t.co/vzRTiujwpF
Reported 2021-05-04 19:49:02
Ask again you fools at @bookingcom read this reply.. It's a fkin joke man. Here you go again, blaming the customer and talking down to them. You guys suck!
Reported 2021-05-04 19:29:37
..@bookingcom You guys suck!!
Reported 2021-05-04 18:10:46
@MartinSLewis please can you provide any advice? Hotel burnt down last year - @NatWest_Help saying they can’t refund because we’ve been offered a voucher (we hadn’t until after the fact), @Sisuvip & @bookingcom not replying, and no idea if the hotel even has plans to reopen?
Reported 2021-05-04 17:51:24
@bookingcom is the worst of the worst
Reported 2021-05-04 17:44:34
@millyseward @chloefarrx3 @jade35619710 @Sisuvip @djpioneer @KISSTORYUK @CraigDavid @NatWest_Help @bookingcom @MartinSLewis @BBCXRay @BBCWatchdog @BBCPanorama @theolivepress Nope, got absolutely nowhere. @NatWest_Help, @Sisuvip and @bookingcom all acting like it’s not their problem or in the case of @Sisuvip just point blank ignoring. #fraud
Reported 2021-05-04 16:51:10
@chloefarrx3 @LaursJaneW @jade35619710 @Sisuvip @djpioneer @KISSTORYUK @CraigDavid @NatWest_Help @bookingcom @MartinSLewis @BBCXRay @BBCWatchdog @BBCPanorama @theolivepress Random tweet sorry, Have either of you heard anything yet? Im having the same problem just being ignored 😩
Tuff Truth @Tufftruth
Reported 2021-05-04 16:20:10
@bookingcom... this is for that bait and switch move yo ***** *** tried to put down on a brother... charging 5x the price advertised when I did my search when it was time to book the place?!? A real ***** move... know I will never use your service https://t.co/ThafriJCdY
Reported 2021-05-04 11:01:42
Do you know @bookingcom won't let partners charge vcc thru @stripe in Mexico? I've read partner forums and it's a known issue. They owe me thousands of dollars and won't even try to wire transfer the money to a bank account because of the issue. Terrible customer service.
Jon McMaken @JonMcmaken
Reported 2021-05-04 09:48:14
@bookingcom @HolidayInn It has been 3 weeks since I sent my details. And neither of you slimy, s***my, greedy, pigs have stepped up and fixed overbooking my reservation. And @bookingcom had the audacity to say I'm still responsible in my chargeback investigation. Fix. This.
Eugene OBoyle @eugene_oboyle
Reported 2021-05-03 07:35:57
Planning a #staycation this year? Check out @thelinksnewcastle on Facebook & Instagram, a 2 bedroom first floor apartment with private parking, balcony views of the Mournes & Royal County Down GC and within walking distance to Newcastle town centre. Check us out on @bookingcom https://t.co/Fn93rqJ0hd
Buyer Beware @BuyerBewareGB
Reported 2021-05-03 05:01:35
@bookingcom @hiitsmemms When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/J4oUKyFJ6A
Jessica Love @flymisslove
Reported 2021-05-02 08:28:18
@bookingcom Thanks! It's only an issue with revolut!
Reported 2021-05-02 04:55:45
@RevolutApp @flymisslove @bookingcom Seems revolut can tweet back quicker than check inbox 📥 and deal with the problem. Just trying to protect the image. All the complaints i have read about Revolut confirm that they are the worst bank and are the reason why people call banks criminal
Reported 2021-05-02 04:52:46
@RevolutApp @flymisslove @bookingcom You check your inbox. Seems revolut is too busy trying to save face rather than deal with the problem
Reported 2021-05-02 04:49:36
@RevolutApp @flymisslove @bookingcom I have followed. How will u resolve this problem? I doubt u will
Reported 2021-05-02 04:47:13
@RevolutApp @flymisslove @bookingcom Revolut has the worst customer service. This is totally unacceptable. If u have a problem u cannot even contact them. The app says 24 hour customer service but iv been waiting 2 days for a response. How is Revolut even a bank? Lookin at other comments they are thieves. Dont join!
Shobhit Pandey @pandeyjiShobhit
Reported 2021-05-01 22:45:25
@bookingcom your web page/ app looks down.
Reported 2021-05-01 11:18:49
@TimAshbourne @wendyknowler can you ***sit. @@bookingcom south Africa refunds are a problem. Waiting 3 weeks and their customer support sucks
Lois Marwick 💙 🏴🇪🇺🌱 @LoisMarwick
Reported 2021-05-01 06:55:30
Hey @bookingcom I’d like to book and impromptu stay in Edinburgh this weekend.
Hey @LoisMarwick that’s no problem but what we’ll do is take your money and then balls it up and then tell you no booking and give you money back in 7-12 days https://t.co/VYm5Q5gYs5
Reported 2021-04-30 22:56:34
@bookingcom Can you provide me an email to your complaint department? I'm having an issue with your service and was ripped off and was provided bad phone numbers through your mobile app to contact the hotel. Then I found a number and no one answered. Worst service ever.
Irene O'Mara @belleirene
Reported 2021-04-29 17:22:17
@bookingcom I am desperately trying to solve a login issue and booking concern with your support team, but i am being constantly p***ed around different agents. I don't have a confirmation number or pin, but I would really like to speak to someone urgently about a booking issue.
Avonne’s Divine Touch @avonne_s
Reported 2021-04-29 15:36:04
Do not book travel with @bookingcom their system doesn’t record cancelations sometimes and your held responsible for the charge.They won’t even handle a problem with you on the phone
jhon ryan revolut @billboy1i
Reported 2021-04-28 13:45:36
@RevolutApp @bookingcom Pal pal better than these cowboys. She guys now can’t fix my account I asked. Them to give me new one. Join the boycott. For better service. And grow these made up bankers pout European and American. Join with any Irish man. To boycott them
Reported 2021-04-28 09:46:46
@bookingcom @hotelsdotcomuk ****o I would like to book into Dreams Moorefield in Liverpool but I can not has it shut down? Thanks
Leigh Davies @LeighDa54319465
Reported 2021-04-28 07:23:43
@bookingcom Have already tried this approach and you have been less than helpful and still 3 weeks later problem not resolved and still awaiting a refund
Reported 2021-04-28 07:15:28
@bookingcom This resolved my issue
Claire West @ClaireW59366002
Reported 2021-04-28 06:14:20
@bookingcom (3) you can request payment at any time !!! This can’t be right as why give you the option to pay on arrival at the property !!!!! I have booked with you previously before & never had thus issue & same with a number of my friends of mine !!! Talk about contradict yourselves !!!!
Reported 2021-04-28 05:27:26
@CharlieAubert_ @WARONRUGS @wirexapp @matveevp @TheFCA @LindSorgenfrey @SnowdropMaps @agoda @bookingcom @mlt4656 Stoppp FUDING i have wirex and no problème work without issue
Reported 2021-04-28 00:29:45
Thank you @WARONRUGS for highlighting this. Also they have many other issues. They have gone silent. ?!?
@Wirexapp @matveevp @TheFCA @LindSorgenfrey @SnowdropMaps @agoda @MovieRoom1 @bookingcom @mlt4656
Please also read this
jhon ryan revolut @billboy1i
Reported 2021-04-27 16:31:47
@RevolutApp @bookingcom Don’t take this card you could. B without money. When u account won’t work and they don’t know how to fix
Mia Jones @miajonesington
Reported 2021-04-27 11:53:01
@bookingcom also disappointing to see that you DON’T want to help with my ongoing issue - fantastic customer service! 👍🏼