Is Booking.com down right now?
(latest update February 07, 2023)

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Booking.com Problem Reports
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L.A. Jose @joseamoral_
Reported 2023-02-07 15:17:02
@bookingcom really disappointing that you sent me a discount code that is NOT valid to book my first flight using your Booking Flights platform. I've been trying to solve the issue via mail/phone customer support and they've ignored me. Is this how you create customer engagement?

Noel Casey @NCaseyChemist
Reported 2023-02-07 15:04:03
@Lou_Hunter0112 @bookingcom Have all your evidence about your experience ready proving "service not provided" as governed by bank creditcard agreement. #gotogate will lie to your bank about the issue.

BimpsodOfficial @VinsodOfficial
Reported 2023-02-07 14:48:45
@HoCaz @bookingcom @GoToGateAre**** EXACTLY - not clear it is an affiliate. I used https://t.co/JgYfBpmgvI because of size and to resolve easily if there was a problem.
Major problem with them failing to complete my booking that was only apparent when I was at airport, unable to board and stranded. Poor at helping

🏴 Lou Hunter 🏴 @Lou_Hunter0112
Reported 2023-02-07 12:09:40
@NCaseyChemist @bookingcom Thanks for your input. Fortunately I put dispute in with card company.
Its the fact that @bookingcom have u 'chasing ur tail' & get no acceptance of their error or ***istance to fix without a bloody booking confirmation reference and when you do have 1 they dont recognise it.

Roger Tan @virgotiger82
Reported 2023-02-07 11:22:05
@bookingcom Hi @bookingcom, I’ve reached out to the Flight Team at GoToGate and the use the repetitive line “we will escalate this issue and we kindly ask for your patience”. It has been over 4 months since I bought my ticket and have been promised a refund but yet to receive my funds!

EnergyGod @Iamenergygod
Reported 2023-02-07 10:44:13
@bookingcom this is just pathetic. I’m having the largest issue trying to work with your team. We as host loose so much money do to your negligence and you all don’t back us up with simple responses. May someone reach out to me please.

Noel Casey @NCaseyChemist
Reported 2023-02-07 10:01:41
@nemesis_1701 @RAM_Maroc @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Jane Lavender @Cliftonroadshop
Reported 2023-02-07 07:05:24
@bookingcom @BookingComSuck please fix your website for flights which has through false instructions meet me to book 2 lots of tickets so you could take my money and to not know if I have a flight or not. Miserable! Disappointed! Someone could call me 07773087221

Hocaz @HoCaz
Reported 2023-02-07 06:31:08
@bookingcom since you don’t actually have a text box, the reason is I refuse to be a customer of a scheming and dishonest booking platform who: won’t refund when flights are cancelled, won’t deal with the issue, books through 3rd parties without consent. Now begone! https://t.co/1CW6A0tvFQ

Gerry White SEO geek @dergal
Reported 2023-02-07 06:25:04
@bookingcom - I am getting this message - is there an issue ? thanks. https://t.co/L8HMsCBODi

Gregory Olson @fordoers
Reported 2023-02-07 00:38:27
@FlyFrontier You screwed up my name on my flight booked through @bookingcom and then wanted to charge me $75 to fix it. I had no agent contact after 4 hours over 2 days of trying to reach you. I gave up and booked with another airline. Now you'll have 2 empty seats. Congrats!

Noel Casey @NCaseyChemist
Reported 2023-02-06 22:22:55
@karimacatherine @AlanGreenwood_ @Booking @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-06 22:22:38
@_socialhacker @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Gregory Olson @fordoers
Reported 2023-02-06 16:59:54
Worthless customer service by @bookingcom & @FlyFrontier . They screwed up integration between companies, messed up my name & Frontier wanted to charge me $75 to fix it. Mistake for https://t.co/eftISqlmOa not to refund. https://t.co/AGT1DmCvcg lost a decade+ customer. #fail

BimpsodOfficial @VinsodOfficial
Reported 2023-02-06 14:58:08
@bookingcom I’ve had about 20 calls with your team in the past 9 days. I either get cut off or my issue gets “escalated” and nobody calls me back. What do you recommend?
I paid you for a flight reservation that you did not make and left me stranded.

ri💓 @_riannna
Reported 2023-02-06 13:43:26
being chasing an issue up literally since October , Ugh I’m so tired @bookingcom you acc need to pattern up

Andreas 🌈 🔜 🇨🇭 @gross_roooo
Reported 2023-02-06 12:34:06
hey @bookingcom
the image preview for hotels is currently completely broken (across all browsers).

Murali Krishnan S @smurali1717
Reported 2023-02-06 09:05:50
@bookingcom #cheater #NoTrust #shameless #har***ment #worstcustomersupport #disrespectful
Trust forms when you solve a problem and lose when you fail to solve it. I am losing my trust in https://t.co/uZk5nOTKfX https://t.co/64KYYd2P8k

Tarun Arora @tarora1210
Reported 2023-02-06 06:49:25
I will bring this issue in consumer court of Sydney ( australia) and India.
Such agony it caused to me and my family.
@bookingcom has been unprofessional and disgraceful aggregator.

Noel Casey @NCaseyChemist
Reported 2023-02-06 05:33:48
@chloeLamour_xxx @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Rich ⏱️ @ochostrike
Reported 2023-02-06 04:15:26
@bookingcom Hi your reset p***word functionality is broken. Reset links aren't working ("already used or expired") and now it's saying I've attempted to reset too many times.

v🍒 @ndanaev
Reported 2023-02-06 03:04:58
okay… actually my problem is not on the dormitory style but more about… why isn’t there above 8.0 score on bookingcom? 🤣 i could easily find those on KL

Noel Casey @NCaseyChemist
Reported 2023-02-05 21:35:06
@Labour_Luke @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-05 21:34:56
@TarpeyPatrick @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-05 21:34:50
@TarpeyPatrick @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

thesmart27 @thesmart27
Reported 2023-02-05 15:58:36
Hey @BBCPanorama & @BBCWatchdog I suggest looking at what @bookingcom are upto? (Or not) you only have to read their twitter feed to realise they are constantly failing at their customer support. Been chasing payouts for months. This is an issue that should take hours to resolve.

Patrick Tarpey @TarpeyPatrick
Reported 2023-02-05 14:03:34
@bookingcom @vanbadham But they they are not able to. I am in Christchurch NZ trying to get back to the U.K. I didn’t know there was a problem until I came to book in. https://t.co/NRSYmzEdET can’t even keep their own promises of getting back to me.

Bwilliant Gloves @rxw364
Reported 2023-02-05 13:53:08
@LeighPontypridd @bookingcom I told them it was not a suitable alternative and they’ve replied saying they’re glad they’ve solved the problem. 🤔

Grumpy Old Ponty Boy @LeighPontypridd
Reported 2023-02-05 13:36:44
@rxw364 @bookingcom Amazingly unlucky. I’ve booked in excess of 200 nights via booking dot com and never had a single problem. 🙁

Noel Casey @NCaseyChemist
Reported 2023-02-05 13:27:33
@Thefalsedrop @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-05 13:27:26
@Thefalsedrop @bookingcom They will not help. Initiate creditcard chargeback dispute process with your bank as booking failed to provide contracted service. @flybe not your problem it is theirs!

Noel Casey @NCaseyChemist
Reported 2023-02-05 10:57:16
@TtinMedia @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Yash Bhatewara @YashBhatewara
Reported 2023-02-05 10:40:48
@bookingcom No reply from you end. This is a very bad way of dealing. Please contact me and let me explain whole issue

Noel Casey @NCaseyChemist
Reported 2023-02-05 09:39:03
@ErikaPoei @TrustpilotNL @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-05 09:38:56
@himadri83 @GotoGateHorror @VietjetIndia @VietjetairCom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-05 09:38:46
@himadri83 @GoToGateAre**** @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Shelly Ramsdale @Shezabellington
Reported 2023-02-05 02:10:47
Hi @bookingcom who do I talk to about being forced to spend £2k on 3 payments for one night which: The location of our original (paid) booking was shut down when we arrived. Your team then sent us to a replacement several miles away in a dodgy area where we were charged TWICE (..

Pavel @PAVEL_UPWARD
Reported 2023-02-05 00:47:06
Yesterday inconvenience happened with me.
@bookingcom has resolved the issue, thanks.
But, what is not working automatically in the service:

Noel Casey @NCaseyChemist
Reported 2023-02-04 23:01:48
@antoinetruchet @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-04 23:01:44
@TarpeyPatrick @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

GetMyRefund @getmyrefundin
Reported 2023-02-04 22:12:09
@ashishpadiya @bookingcom Hi, we can help you with your issue.
Please share your contact details via DM so that we may ***ist you in a better way. Thanks!
https://t.co/aHzdwvnjLn

Noel Casey @NCaseyChemist
Reported 2023-02-04 21:05:34
@ErikvsChanfreau @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-04 20:46:50
@TarpeyPatrick @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-04 20:46:39
@seanayre23 @bookingcom @learo_ @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-04 20:45:30
@Nikos3017 @bookingcom @KLM @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-04 20:44:56
@Nikos3017 @bookingcom @KLM @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-04 20:44:44
@SayandeepMukh16 @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-04 20:44:37
@lauraadoylee94 @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-04 20:44:27
@separuhjiwa1996 @bookingcom @melissamccarthy @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist
Reported 2023-02-04 20:44:20
@Data_Scalp @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.
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