Is Booking.com currently down? Live Status and Outage Reports

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Adam K Dean @imdsm

Reported 2020-11-27 12:06:11

@bookingcom Thanks, I appreciate that. I'm happy to provide proof of the broken lease, of the person subletting, and of the previous incidents too.

Nicole Barnes @NicoleBarnes80

Reported 2020-11-27 10:01:37

@bookingcom I have just sent you a DM as I can’t find a telephone number to actually ring someone to discuss my issue.

Adam K Dean @imdsm

Reported 2020-11-27 08:28:58

@bookingcom Thanks for getting back to me, but there are is more than just the COVID issue. The apartment is being illegally sublet, it’s prohibited by covenants. The person you will have spoken to isn’t the owner of the property, but someone who rents it.

Kris Stokes @Kstokes_PPRG

Reported 2020-11-26 15:39:47

Only send a link? Disgraceful @bookingcom

Adam K Dean @imdsm

Reported 2020-11-26 15:19:59

Does the Tier 3 accommodation rule of closed unless essential mean that @bookingcom will need to follow suit and close down the illegal subletters next door, or at least stop them doing renting at weekend? https://t.co/4EJZzm5XoM

Courtney Smith @Court_neySmith

Reported 2020-11-26 15:05:16

But @bookingcom knows that there are no other options. Why would you trust this site with your vacation? You cannot trust them and their customer service will not help you when you have a problem. https://t.co/kKQpaMDgqK

Mario Noschese @mario_noschese

Reported 2020-11-26 12:45:59

@bookingcom YOU ARE CLEARLY LYING! You have not responded to my last reminder on October 26th 2020 at 15:33. I have already written to your CEO to obtain the refund of the price difference promised by you. Here it is neither a platform nor a calendar problem. This is called FRAUD.

🏴󠁧󠁢󠁷󠁬󠁳󠁿 ❄️ 🐉 Ice dragon #FBIW @Neverlookright

Reported 2020-11-26 10:47:25

@bookingcom I've already got a open dispute with the booking team thank you but you keep rejecting my statements because the transaction has a "+" before it. Someone there doesn't know how credit cards work... My Bank are now dealing with the issue.

Mateo Mayor @MateoMayor

Reported 2020-11-25 17:43:43

@bookingcom Almost two months have p***ed after I did my claim and the last update they do is ask me a problem in which I have not complained. I can't believe it! How much longer to have my answer? How much longer for @bookingcom to start solving the issue?

Buyer Beware @BuyerBewareGB

Reported 2020-11-25 05:01:30

@bookingcom @emilio353 When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/nO3OX3k0T9

WytchiePooh @WytchiePooh

Reported 2020-11-24 15:29:13

@TMobile @bookingcom One problem, if your event gets cancelled due to covid-19, you are still stuck with the bill.

Abi @Abi65391854

Reported 2020-11-24 11:11:57

@AlAshrafia we inmediately asked for a refund as coming into Dubai we had taken a covid test and all 4 of us had tested negative. Shouldn’t that be in the terms and conditions of @bookingcom to issue a refund if the apartment does not fit the description listed???

Susan Barr @SuSuB

Reported 2020-11-24 07:31:23

@bookingcom I have a booking confirmation and PIN number which works on your website, but when I call to sort out a problem, it won’t recognise it on the telephone lines. What can I do? Booking 2842.747.324 I obvs can put the . In the number...is that the problem?

Michelle W.S. @MichelleOey

Reported 2020-11-23 13:22:02

@bookingcom ****o. I don’t have any problem. I have canceled my booking on March 19 and my refund is finally back to my credit card balance on November 18. I'm just thankful my money was back :)

Engel @Engel07006772

Reported 2020-11-23 08:08:05

@bookingcom I tried to list a property with you. Now I'm stuck with a disabled account, and a duplicate account which shows my location in a fictitious place invented by you. I've been trying to resolve this issue for a week now. Thank you for the emotional distress.😑

Abdullah @AbuMahmoud94

Reported 2020-11-23 07:53:44

@bookingcom Actually I called an international phone call and I been on Hold more than 15 minutes!! . I called him to explain my problem ,but he said to me okay just hang on the line until I connect someone to be with you. However I solved the problem and the International call cost me a lot

Sajjan Kole @SajjanKole

Reported 2020-11-23 05:10:15

@sanjaylazar @Expedia @bookingcom @makemytrip @ExpediaUK @Airbnb @agoda @SaffronStays @CNTIndia Hi sanjay, We are sorry, you have been inconvenienced regarding the misunderstanding, between us and Expedia. It is not your problem it is ours, which has now been sorted with Expedia. We are pleased that you have confirmed your booking with us at Marbella guest house.

Bara' براء @NetflixAndHell

Reported 2020-11-23 05:04:51

@bookingcom Thanks. Issue got resolved!

Engel @Engel07006772

Reported 2020-11-23 04:29:21

@bookingcom I tried to list a property with you. Now I'm stuck with a disabled account, and a duplicate account which shows my location in a fictitious place invented by you. I've been trying to resolve this issue for a week now. Thank you for the emotional distress.😑

Jan Edens @Jan_Edens

Reported 2020-11-22 06:00:24

@BrianRants247 No problem, I am a very patient person. I will keep on responding to every message on social media the same negative way to make clear to everyone never to book with @bookingcom #CustomerServiceisNONE

Siobhán Ní Chatháin @SiobhanKeane7

Reported 2020-11-22 05:57:36

@bookingcom @jimburberry I have been a loyal customer of https://t.co/yYbUwIycQ0 for years but am NEVER booking again and before you tell me to sent you a DM and you will help me I have many times and you just simply ignore my issue. It’s a disgrace how you have treated customers

Siobhán Ní Chatháin @SiobhanKeane7

Reported 2020-11-22 05:55:24

@bookingcom @jimburberry New booking costing me twice the price of original booking!!! My air line company had no problem allowing me to cancel due to corona. If I am allowed to leave the country for date new booking I will be putting my health at risk and have to isolate in the hotel for a week.

Tubbs McGuire @tubbsmcguire

Reported 2020-11-21 04:34:58

@bookingcom That’s a weird response. I’ve not asked you to take them down? What I’m saying is that there’s no search option when you want to eliminate twin rooms because adults who want double beds are travelling.

Darnell Clayton @Darnell

Reported 2020-11-20 15:22:10

Crazy random fact: When I “booked” a hotel via @bookingcom, I later on found out that the hotel did not exist! Someone who had visited in August left a review & said the hotel had closed down...yet they were still accepting rooms to book there. 🤔 https://t.co/Q5qfQcxqoR

Karan Mehta @ChutneyGluttony

Reported 2020-11-19 13:41:33

@bookingcom Hi Team, I have dmed you the details please look into it and help me resolve this issue

Brian @BrianRants247

Reported 2020-11-19 03:39:30

@bookingcom No no, check your records I’ve DM’D you multiple times since February. I’ve been left down and you’re just getting ruder! Your brand is toxic

Raquel @_trasgus

Reported 2020-11-18 19:42:41

@bookingcom I had to reply 10 times to your #CustomerService and every time a different person answered, half of them did not bother to read what the problem was, the other half did not help either #badcustomerservice

Tanu @tanuvyas

Reported 2020-11-18 10:44:15

I booked Treebo hotel through https://t.co/sIpO1nPut6 at price circled 1 hour before checking I received a call from hotel that this price is not ok you will have to pay 4000 for 2 night, I did not paid in advance so no issue, ⁦⁦@bookingcom⁩ please take care in future. https://t.co/4GcffdQSdb

Chris Crockford @C_Crockford

Reported 2020-11-18 07:26:40

@bookingcom Hey, your website has made it impossible to contact customer service without a current booking. I have a problem with my account... what do I do?

Buyer Beware @BuyerBewareGB

Reported 2020-11-18 05:01:36

@bookingcom @HarveyMakgakga When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/mfT1H86Q7D

Evelyn Place Guest Lodge @Evelyn_Place01

Reported 2020-11-18 02:28:26

@bookingcom How do your partners get hold of your finance team outside of the extranet? 4 weeks no response from you ! obviously there is a problem here

Sara Sandoval @sarasandovalss

Reported 2020-11-17 09:27:30

Kuddos to the @bookingcom team who handled my issue so quick and so kind! ☺️☺️👍 Get a raise to those two girls who handled my call on Saturday 💃

MeowMix @Pinky7129

Reported 2020-11-17 08:22:53

@bookingcom dealing with issue since APRIL. Is there ANYONE competent to help?! @bookingcomnews

✨Kayleigh McManus✨ @kaykay0685

Reported 2020-11-17 07:11:28

@bookingcom No bad words were used I used photos of our awful stay and noone has got back to me I’ve emailed yourself and the hotel and nothing snd yet your still advertising it and it needs closing down!!!

The Ambassador @MsKendie

Reported 2020-11-17 06:52:18

@bookingcom I'm concerned that I've still not received my refund from your vendor who made me pay a down payment and did not deliver on accommodation. You are also not responding to my emails. Should I consider myself defrauded?

Rob ❄️ @swolemcgee

Reported 2020-11-16 22:47:50

@bookingcom I’m trying to book a hotel but what if the state shut down the business is there a way to refund it? I just don’t want to be stuck claiming and then its not in my control.

gokul nr @redhistory21

Reported 2020-11-16 06:46:50

@_ram_ @BookingHoldings https://t.co/ODLcHb2YBH unfriendly and inconsiderate responses by @bookingcom customer service. I have never experienced such problem with any brand.

Adrian Parker @Silverfox0504

Reported 2020-11-15 17:40:04

@bookingcom @stevemendes1977 Their customer services go above and beyond to excuse themselves about errors. Waiting for explanation how they have two accounts down to me one in the U.K. (correct) and one in Portugal (incorrect)and transfer credit card information from one to other. To whom can I complain?

Eat Play London @eatplaylondon

Reported 2020-11-15 11:04:27

@bookingcom The manager ignored it and never showed her face. It wasn’t as described and surely that is partly your responsibility. Feel extremely let down and disappointed.

NG @ND2910

Reported 2020-11-14 06:25:59

@bookingcom Is this something to do with https://t.co/68Aa0LpLPW being hacked? I've never had an issue with my p***word please can someone help me to get access so I can cancel my bookings!!

CHOCOLATE DELUXE @heyitscafe

Reported 2020-11-13 09:11:25

@bookingcom **** y’all I hope you get sued and shut down. ****ing scammers.

Buyer Beware @BuyerBewareGB

Reported 2020-11-12 05:01:35

@bookingcom @DigosAussie When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/20zkT5XPKc

Boostly - Mark Simpson @BoostlyUK

Reported 2020-11-12 01:02:31

Breaking Down the Website Jargon with Phil Tester ▸ https://t.co/U5eRUdmkK4 #SocialMedia #Marketing #Hotels #Airbnb #Podcast #Hotelmarketing #Boostly #Shortstayaccommodation #Airbnbsuperhost #Bookingcom #VRmarketing #Servicedaccommodation https://t.co/8o8Mjy27OX

Mark Binmore @MarkBinmore

Reported 2020-11-11 18:39:54

@Christo22161221 Same problem with @bookingcom Many excuses. Issues with European partners, a small finance team, no communication, the usual we are sorry etc. Dreadfully unprofessional.

Alex Capel @AlexCapel

Reported 2020-11-11 14:54:51

LAST UPDATE: @bookingcom and @OYO4U managed to resolve the issue. Refund authorised and en route to my bank (hopefully!) 👍🏻

shraddha maladkar @shraddha1389

Reported 2020-11-11 10:14:25

@bookingcom I am extremely thankful to @bookingcom to resolve this issue in just 5 days.. I am super happy and thank you once again for your help and constant follow ups. Great great customer service and the way you have handled your upset customer! Take a bow !!!

Nicolas Calmels @NicolasCALMELS

Reported 2020-11-11 09:32:43

@mccurryjourney @bookingcom Same problem for me... did you receive any answer ?

Buyer Beware @BuyerBewareGB

Reported 2020-11-11 05:01:33

@bookingcom @aegalaivan When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/JwVkadFpWY

Praman Narain @NarainPraman

Reported 2020-11-11 04:26:35

@jiteshluthra @sai_ganesh @Airbnb @bookingcom @TripAdvisor @kunksed Hey @sai_ganesh there's optic fibre internet in most parts of Goa. A couple of services like G-wave are doing a decent enough job. Unless you choose to be in some remote part, internet wouldn't be an issue.

د. محمد الشريكة @malsharija

Reported 2020-11-10 15:41:56

Sorry but I followed your advice and nothing changed, I am still facing same issue and your staff could not solve it!! I lost my money because of your system error. Thanks @bookingcom I am coming back to make my reservations through your trusted app ^-^

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