Is BendBroadband currently down? Live Status and Outage Reports

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Destinywlf @Destinywlf

Reported 2021-09-18 10:36:33

@bendbroadband your website for your fiber service in La Pine is now saying download and upload symmetrical 1 gig! But upload is still capped at 400 mbps! Would be nice if you would fix that.

Hot Summer Pug @amazz180

Reported 2021-08-23 12:53:36

@AidanSands02 @bendbroadband I’ve been without functioning internet for over a week. Don’t expect any help when you call customer service. Even had a technician out who “fixed” the issue. @bendbroadband I want a refund for this month.

Victor Epstein @Vijulepdx

Reported 2021-08-23 12:29:52

@bendbroadband internet “service” from BendBroadbend is down again. No estimate from them when it will be restored. I guess I’m not getting paid today although, ironically they are. Please provide a competitor to this company so they’ll have to up their game

Aidan Sands @AidanSands02

Reported 2021-08-23 01:35:19

@bendbroadband down yet again in less than a month. Something needs to change. Hopefully this outage won’t last as long as the other one a few weeks ago which took days.

Hot Summer Pug @amazz180

Reported 2021-08-21 07:04:50

@bendbroadband I’ve done so multiple times and get the same response. There’s an outage and no estimated time for repair

Hot Summer Pug @amazz180

Reported 2021-08-20 19:44:02

@bendbroadband we’re without functioning internet for over a week. We need more answers than just there’s an “outage”.

Hot Summer Pug @amazz180

Reported 2021-08-20 11:13:41

@sicocan @bendbroadband I’m having the same problem for over a week now. Horribly inconvenient when trying to get work done.

Hot Summer Pug @amazz180

Reported 2021-08-20 11:13:06

@8bit_raiin @bendbroadband I’ve had the same issue for a week. Can’t get any business done. Idk what to do at this point.

Hot Summer Pug @amazz180

Reported 2021-08-19 22:55:54

@bendbroadband I’m still without any functioning internet. How long is this outage going to last? This is outrageous. A technician came out today and told us he fixed the issue. Still non-functioning.

Bob Komin @BobKomin

Reported 2021-08-14 23:10:33

@bendbroadband internet down for about the 20th time today. When it is up it is this. Not quite the 300/10 mbs service level. #fixit https://t.co/jiocDZmr2s

Bob Komin @BobKomin

Reported 2021-08-14 20:50:16

@bendbroadband My service is 300/10 mb. This is what I’m getting several times a day over 2 months and has been repeated reported. Can’t work from home with this. Fix your network problems! https://t.co/4TeEDdexc0

BigKOR @BigKOR

Reported 2021-08-14 13:43:05

@Ask_Spectrum Man, I’m sorry, it was my local internet @bendbroadband isn’t working. I was just joking the other day that our hometown internet was working while you guys were down. I guess I had my outage coming. Thx tho.

Warpath92 @Littlekwan92

Reported 2021-08-03 12:40:55

@bendbroadband Is there an outage in the Redmond area? In the last couple days my connection went from perfect to a god awful 35% packet loss. Whats going on?

Bob Komin @BobKomin

Reported 2021-08-02 13:43:15

Contacted @CenturyLinkHome to see if I can switch from @bendbroadband. Can’t even tell me if my address can get service b/c their tech services down for last 3 days. 🙄 @CityofBend residents have no decent ISP options. We need some competition. Who’s with me?

James Traynor @JamesAtBeynon

Reported 2021-08-02 00:18:01

@bendbroadband, can you tell me why your channel guide is only showing the channel names but no show names, show times, or any other information? It's like your user interface has jumped back in time a decade or two....Can you tell me how to fix it?

Bob Komin @BobKomin

Reported 2021-08-01 12:55:34

@bendbroadband support is trying to help. 4th dispatch to home tho when their resi techs keep saying problem is outside plant 🤷🏻‍♂️A single fiber cut in July took out a huge chunk of monopoly broadband ISP’s base so if a basic like network redundancy not covered I’m not hopeful.

Bob Komin @BobKomin

Reported 2021-07-31 12:03:44

@bendbroadband Day 33 with both internet & cable tv so crappy not sufficient for video calls for work nor watching Olympics. BB had been done nothing to solve known network outside plant problem. By far worst monopoly service provider & I previously had Comcast for 20 years!

kat @Kitdoer

Reported 2021-07-29 22:34:09

yea fix ur **** (again) @bendbroadband how we gon pay for internet every month yet its down 45% of the time with packet loss the other 55% u s***my ****s

LocalMan1987 @LocalMan1987

Reported 2021-07-29 13:37:55

@bendbroadband How about building a system status/outage page with a map and address lookup functionality so customers know when and why their service is down (again) and estimated time of restoration?

Serene Sapphire @darlingnikki004

Reported 2021-07-29 03:58:59

That is interesting. I just received a direct Twitter message from Bendbroadband stating you are working on routine maintenance, and service will not be restored until 6:00 a.m. Thursday.

BendBroadband @bendbroadband

Reported 2021-07-29 03:56:06

Attention customers in Bend and surrounding areas, there is an outage impacting your @bendbroadband services. Our team is working to fully restore services as quickly as possible.

Serene Sapphire @darlingnikki004

Reported 2021-07-29 03:11:53

@bendbroadband Are you aware of another outage in North East Bend right now?

LocalMan1987 @LocalMan1987

Reported 2021-07-29 00:07:01

@bendbroadband How about committing some of the marketing budget to customer service? Perhaps building a system status/outage page with a map and address lookup functionality so customers know when and why their service is down (again) and estimated time of restoration?

David Thompson @DavTomSun

Reported 2021-07-26 17:16:42

Anyone experiencing internet @bendbroadband outage in Redmond Oregon?

kat @Kitdoer

Reported 2021-07-25 23:25:22

yea fix ur **** @bendbroadband

Here for the memes @take22johnson

Reported 2021-07-21 15:16:48

@bendbroadband Any update on your new outage, or are we in for another 48 hours with 0 updates. You really need to implement a map/outage page on your website. Instead your page 95% is dedicated to bringing in new customers.

Here for the memes @take22johnson

Reported 2021-07-21 15:15:23

@LocalMan1987 @tdstelecom @bendbroadband @bendbroadband Please listen to your customers. This is an ongoing issue, where you leave your customers in the dark. Many of us rely on Your service for our employment, and your incompetence has real consequences!

LocalMan1987 @LocalMan1987

Reported 2021-07-21 09:26:03

@tdstelecom @bendbroadband No response yet so trying again: can you provide details on how you plan to improve customer notifications and information sharing during service outages? How about an outage page with a map and an address lookup tool to see if my service is affected?

Dustin @DustiQ

Reported 2021-07-20 22:14:42

@bendbroadband Ridiculous, any updates on the current outage in Bend? Been nearly all day, will be calling for credit since this is so regular it’s hardly worth relying on BBB for anything. Underdeveloped nations have better access to internet.

BendBroadband @bendbroadband

Reported 2021-07-20 03:13:30

@Jewishmaverick Hi Steve, The outage impacting your BendBroadband services is still in progress. Our team is currently in the field working to fully restore services as quickly as possible. Thanks, RB

Steve Greenberg @Jewishmaverick

Reported 2021-07-20 00:15:24

@bendbroadband any update on the current outage in Sunriver?

Jrock @JrockJ99

Reported 2021-07-19 20:25:15

@Midstatecoop After going through this 2 weeks ago with @bendbroadband Kudos to you guys for having an up to date easy to find outage page on your site and quickly notifying everyone through Twitter. Hopefully your linemen stay safe and have no issues getting everything operational.

LocalMan1987 @LocalMan1987

Reported 2021-07-18 11:03:48

@bendbroadband claims to provide notifications to customers by phone or text but I have never received those and instead have to wait on hold for hours to find out what is going on. An outage page is simple, commonly available functionality for basic customer service

LocalMan1987 @LocalMan1987

Reported 2021-07-18 11:00:41

@tdstelecom @bendbroadband Can you provide more details on how you plan to improve customer notifications and information sharing during service outages? How about an outage page with a map and an address lookup tool to see if my service is affected by an outage?

LocalMan1987 @LocalMan1987

Reported 2021-07-18 10:59:54

@bendbroadband @tdstelcom Can you provide more details on how you plan to improve customer notifications and information sharing during service outages? How about an outage page with a map and an address lookup tool to see if my service is affected?

BendBroadband @bendbroadband

Reported 2021-07-18 04:57:38

Attention customers, @bendbroadband outage in your area has been resolved. If you are still experiencing issues, message us your phone number or contact our Repair team at 541-382-5551.

TysonDaBison @bison_da

Reported 2021-07-18 00:55:00

@OverbuiltAdv @bendbroadband Still down in Ne of bend Oregon been down since 1 pm

Overbuilt Adventure @OverbuiltAdv

Reported 2021-07-17 23:58:34

@bendbroadband @tdstelecom Feel bad for the staff on the front line. If you are a @bendbroadband employee please DM with how we can help you fix this policy. Anonymity is ***ured. /cc @tdstelecom

Overbuilt Adventure @OverbuiltAdv

Reported 2021-07-17 23:36:20

@TheLonelyTenor @bendbroadband @tdstelecom The problem isn’t lack of knowledge. And that’s also the problem.

Tim Hahn @TheLonelyTenor

Reported 2021-07-17 23:19:29

@OverbuiltAdv @bendbroadband @tdstelecom Mine was back for all of 10 minutes and is down again. TDS is absolute trash. Would be nice to get a status page, but that would require the people working at TDS to actually have technological knowledge

Donovan C @smartzdvan

Reported 2021-07-17 23:09:02

@bendbroadband please provide an ETA on when service will be fully back up and not up and down and up and down. It’s not just our location- this is region wide. Crickets from your team. When all back up, please provide an RFO.

Overbuilt Adventure @OverbuiltAdv

Reported 2021-07-17 23:07:04

@IncSkram @bendbroadband You still down? Location?

Overbuilt Adventure @OverbuiltAdv

Reported 2021-07-17 23:06:23

Updetector: hey Central Oregon if you have @bendbroadband are you back up or still down? #inbend

Overbuilt Adventure @OverbuiltAdv

Reported 2021-07-17 22:58:54

We’d know if only @tdstelecom @bendbroadband would create a basic status page. Customer understand service interruptions when they aren’t shrouded in mystery.

Faelen @faelenvervain

Reported 2021-07-17 22:55:52

@bendbroadband internet down again and honestly it's really frustrating as I mainly use my internet for streaming services for my kid as well as to keep up to date with the wildfires here in Central Oregon...

Overbuilt Adventure @OverbuiltAdv

Reported 2021-07-17 22:55:36

Back up on NE Butler Market. Man a simple status page would sure clear things up @bendbroadband @tdstelecom. Was this a scheduled switch or repair? Upstream issue? Reputation fix with a status page is free money on the ground, please pick it up.

Beef Supreme 🇺🇲🏳️‍🌈🇺🇲 @sweet_beefs

Reported 2021-07-17 22:53:13

@bendbroadband Internet is down AGAIN. What is with this company?

Bigfoot @BarefootBigfoot

Reported 2021-07-17 22:52:44

@bendbroadband is it just me but ever since the major Bend/La Pine/Sunriver outage I’ve had periods long and short of no service everyday since. Never any issues prior to that either. Is there work being done that is causing all these outages?

John W. Vogel @johnwvogel

Reported 2021-07-17 22:49:50

@bendbroadband Internet down in #Sunriver.

Marsha Rhyne @pepion_marsha

Reported 2021-07-17 22:41:15

@bendbroadband Internet down in Redmond

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