Is Avianca down right now?
(latest update November 30, 2020)
Avianca S.A. is a Colombian airline. Is it up or down? Is it down for me? Check the status or Report your issues below!
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IATA @IATA
Reported 2020-11-29 08:28:16
Don’t miss the AGM issue of Airlines. magazine for:
✔️ Exclusive comment from @IATA’s DG on renewed hope for p***enger travel amid #COVID19
✔️ Interviews with CEOs of @FlyAirNZ, @Avianca, @KLM & @MAS
✔️ More!
Read for free 👉 https://t.co/hX3wxLwaLe
#IATAAGM #aviation #avgeek https://t.co/o1RW7b0uWu
Eccles @eccclesss
Reported 2020-11-28 13:55:21
@AviancaEscucha hands down the worst customer service— cannot get in contact with a representative on the phone or online for MONTHS now.
Jorge Herrera @yos0yjorge
Reported 2020-11-27 19:33:00
@AviancaNAM horrible customer service! I was on hold for 2.5hrs because your website has no place to update/use your voucher. I finally reaches an agent and I was told that I couldn’t book my new flight because the WHOLE SYSTEM to process credit cards was down! https://t.co/x3TlvZq9Jg
terraazzura @Veronicauphoria
Reported 2020-11-26 20:25:11
Nov 27, 空海fete 河童's terrorists work for insane Gurus
1983 Columbia Avianca plane crash
1989 Columbia Avianca plane was exploded by bomb
1992 Venezuela military coup to overthrow President Perez
1997 Algeria m***acre
2009 Nevsky Express bombing
2015 Colorado Springs shooting
Services Down @servicesdown_
Reported 2020-11-25 20:31:09
🔔 #Avianca down?
🔗 Real-time status: https://t.co/VCiGL5rFN8
🔁 RETWEET if you are affected too.
#AviancaDown #AviancaOutage
(Possible problems since 2020-11-25 20:31:02)
Rhina Guidos @CNS_Rhina
Reported 2020-11-25 06:54:02
I've only flown @AviancaNAM once before and now I'm really regretting giving them a second chance. They deducted money for extra luggage but now they say I haven't paid. @AviancaEscucha, fix this.
manifestor @manifestor8
Reported 2020-11-24 15:52:53
@OneMileataTime Hi Ben. First thank you for hilarious content 😊 and inspiration for Travel! I am myself aviation geek.
Maybe you know some people connected to Avianca? Lifemiles blocked my account with good amount of miles, for no reason..All my attempts to fix it gave no results. Thnx.
John Redshaw @heresjohnny44
Reported 2020-11-23 11:19:15
@AviancaNAM The country (Nicaragua)only requires it done within 72hrs of arrival but your airline require it submitted 36hrs prior to flight. That is my issue as all places in my city don’t give results within that time (2 days is fastest turnaround)
Gallifrey foundation @Gallifrey001
Reported 2020-11-22 09:39:52
@flywithoutfins @Avianca Go to https://t.co/givuSgR3mZ to find out which airlines have already taken a stand. Feel free to tweet thank or call out airlines on the issue of carrying shark fins for profit on their airlines
Marc @MarcNYC36
Reported 2020-11-21 19:13:15
@martysg @JSS779 Sadly I think so. They are indeed tops down here in a. America in terms if seriousness, quality of service, and punctuality. Not sure what I’ll do now when intra region travel starts up again- avianca or LATAM?
nayet @nothere1u
Reported 2020-11-20 11:48:30
@SATXPolice @DEAHQ I didn’t bring down Avianca, think about it or in general even try to bring down an aircraft. I was born and saw the light but not for long.
Justin ••• @KingJust1n
Reported 2020-11-19 18:57:14
@la_avianca *thumbs down reaction*
MC @MatusMatusclv
Reported 2020-11-19 13:28:45
@AviancaNAM - I have tried to contact you by phone, FB & Messenger and am unable to get resolution on a change ticket issue. I'm told that I have a ticket but the reservation was cancelled due to duplicate agent booking. Case#201117000672 elevated to Guest Solutions. NEED HELP
Wendy H. 🐝 👩🏻🏫 @wendydaarrrling
Reported 2020-11-18 12:25:36
@ArmchairExpPod @harari_yuval @daxshepard @ArmchairExpPod At the end of this episode you mentioned a flight that ran out of fuel and crashed in Long Island. That was Avianca Flight 52. Pilots were Colombian not Brazilian. 73 people died in the crash.
Anthony N Simon @anthonynsimon
Reported 2020-11-17 07:37:59
@AviancaEscucha @Avianca Your WhatsApp chat service is “broken”. I waited 17 hours for your response and then the chat was closed because I didn’t reply within 3 minutes. Nice try. https://t.co/oJ4EneUxxT
Anthony N Simon @anthonynsimon
Reported 2020-11-17 07:36:35
@AviancaNAM Your WhatsApp chat service is “broken”. I waited 17 hours for your response and then the chat was closed because I didn’t reply within 3 minutes. https://t.co/f1rCLECjXx
Jeanine Martínez @jeanine_mg
Reported 2020-11-16 19:35:10
@Avianca there is no way that I have been trying to fix a problem you guys created by cancelling my husbands flight and changing mine and FIVE TIMES I have tried, your system hangs the call after I am working with agent after more than 1.5 hours wait every time!!!! HELP
walk_the_talk82 @walk_the_talk82
Reported 2020-11-16 15:26:28
@AviancaEscucha @Avianca @AviancaEuropa @skycopcom I'll say it again in case you struggle to understand. You can have your voucher back. No problem. I asked for a refund repeatedly, I insisted on it and that way always what I wanted. Give me my money and this issue will be resolved
Robert Ford @fordrm
Reported 2020-11-16 14:14:54
I have contacted @Avianca more than 100 times since January, and all I get is weak excuses. We agreed my compensation 1 month before Covid shut the airlines down. They won't tell me when I will get my money, what their process is, or how big their backlog is.
Viplav Kambli @viplav76
Reported 2020-11-15 19:06:16
100th birthday of Quantas (est:16th Nov 1920)
* The world's 3rd-oldest operating carrier after @KLM & @Avianca
* No fatal crash since 1951
* Name short for, Queensland and Northern Territory Aerial Services Ltd
* Operated flying boats to Singapore taking off from Sydney in 1938
Karen M @karenvmccloud
Reported 2020-11-15 16:16:07
Nice try. The problem is Avianca. I spoke to 3 Avianca reps today, gave them my Avianca support case #, and all said it was an issue with Avianca. None were competent to resolve this. I’ve already bought my tickets. There’s an issue on Avianca’s side. Solve my issue please
Karen M @karenvmccloud
Reported 2020-11-15 01:31:08
They only gave me credit, which ended up screwing me because I was forced to use Avianca for my credit. I ended up using my credit for flights in 2021, and now CheapOAir said there was a confirmation issue with my new tickets. They told me to contact Avianca regarding the issue,
Sandra @Sandra02981885
Reported 2020-11-12 19:43:45
@AviancaEscucha @AviancaEscucha Again, you are not solving my issue. You want me to a voucher for a service you do not longer offer.
Matthew Loureiro @MatthewGnyc
Reported 2020-11-04 20:30:39
@AviancaEscucha @SamHaddaway Poor @SamHaddaway has been politely asking for HIS money for seven months. @Avianca should bear in mind that, while they may be protected in Colombia, their fraudulent activities will get all of their international operations SHUT DOWN.
RoatanVacationRental @Roatan_Vacation
Reported 2020-11-04 14:05:22
Don’t know which airlines are flying or not these days? Come down to Roatan to celebrate the holidays. Book your direct flight with American Airlines, United, Sun Country, Avianca and Tropic Air. You can also get to the Mainland and then catch a flight with Cm airlines. https://t.co/koJn4bPZjj
Jess @AdyRoo22
Reported 2020-11-03 08:40:57
@AviancaEscucha Scheduling is not the issue, your airline is easily scheduling people and then not letting them fly last minute. It’s ridiculous to get people’s hopes up, spending money on covid tests with 2 day response time and then be left at the airport.
Michael Gorman @gormanpdx
Reported 2020-10-30 14:44:51
Then I took the issue to my @British_Airways @chase dispute team.
Despite providing this email from Avianca authorizing the refund (and other evidence), @Chase determined that no refund is owed!
Now @Chase disputes says I can’t submit more evidence because the case is closed! https://t.co/SjWoffsWWK
mucuambin @mucuambin
Reported 2020-10-30 02:35:51
@lfr331 @DespegarMx @Despegar @Avianca @emirates We have to make this issue loud, we are being stolen without guns and violence but stolen at the end #despegarStealspeople #aviancastealspeople #despegar #Avianca we demand an answer and resolutions.
Opinionana @Johanna29795004
Reported 2020-10-29 11:42:14
@Sarah_Murielle @AviancaEscucha This is exactly my case and they told me exactly the same: maybe you missed the email bla bla. I had to issue it again, then they told me that I had not right to claim it. Now they tell me they were wrong but that I must wait, the flight is on Tuesday 😧
Caille-Houx @Sarah_Murielle
Reported 2020-10-28 08:35:49
@AviancaEscucha I issued the process to get a voucher in my email last week and still haven’t received anything, that IS the problem.
Oli Griffin @OliGGriffin
Reported 2020-10-28 06:34:15
@matyoukee @AviancaEscucha They managed to fix it on the web chat but said more changes could happen 😬😬😬
jennieerinsmith @jennieerinsmith
Reported 2020-10-27 20:10:49
@OliGGriffin @AviancaEscucha I had the same problem. Their call center wasn’t answering ... nor could they do it online as the chat was disabled. Eventually I was able to make the change online. But they’ve gotten rid of so much staff they basically can’t function.
Mafe💗🤪 @Mariafe61375606
Reported 2020-10-27 00:18:16
@raphipineda @Avianca The company declared bankruptcy in may of this year and based on the financial crisis they’re facing, it’s possible that they shut down.
Teresa @Teresa77378446
Reported 2020-10-19 19:23:02
@always****ucy @Avianca I am having the same problem
Wheeljack Fachero Mod (🎃Halloween day🎃) @wheeliedoctor
Reported 2020-10-16 00:15:40
@FatimaxD135 @AnielicaYT @AviancaEscucha I know she is like this because of her father, but don't **** around, don't encourage her, she needs to rest, she is sensitive, someone who needs to calm down first instead of being encouraged because they make her worse that way.
fucked up n watched Au Hasard Balthazar again😂 @relicradiation
Reported 2020-10-15 12:29:33
@AviancaNAM hi, I had a question regarding two flights to El Salvador that were cancelled. I have been waiting on the line for hours, and when they do pick up, they eventually hang up without resolving my issue.
Andrea Martinez @andreahearts
Reported 2020-10-13 23:55:09
@AviancaNAM has my mom on hold for over two hours. She’s already stressed about having to travel during a pandemic and now they can’t even resolve an issue with her ticket they caused 🤦🏻♀️ #help #pandemictravel #CustomerExperience https://t.co/fc7ugTMdin
Rafael Oscar Trejo @rtrejo1966
Reported 2020-10-11 20:12:20
@clarissa_118 @AviancaEscucha Call you credit card bank and open a claim against #Avianca claiming fraud and intentionally selling tickets knowing they will be cancelled. El tiempo (Colombian Newspaper) has written an article about this issue. My credit card bank refunded my money.
pooh_l3ear @pooh_l3ear
Reported 2020-10-10 23:44:10
@OctavianCatusan @marknorm It was obviously heated in a gl*** measuring cup then poured into a mug. Whats the issue? lmao *shakes fists in french accent* "****ing Americans eh"
Rhuby @RedRhuby
Reported 2020-10-09 16:28:43
@AviancaNAM I've been trying to change my flight due to covid and no one is helpful. Fire everyone because no one is helpful. Get a better answering service. Fix your website for usability. #worstairline #horriblecustomerservice #dontflyavianca
Nicola S. Flanagan @ns_flanagan
Reported 2020-10-09 06:27:32
@AviancaEscucha It is still not clear why you have a video online showing THREE ways to book with a voucher, yet insist we go through the chat, at the same time complaining of high demand. Fix the online system, and the chat won't be so congested!! Poor service.
Adriw @Adriw10
Reported 2020-10-08 22:18:10
@UnCaricaturista @Avianca Es verdad los vuelos qye esta aplazado y son reprogramarloss los estan cancelando sin reportarlo a los usuarios a los correos electrónicos para que pierdan el vuelo y luego cobrar la sancion, y manifiesta que la cancelación se debe a la problemática gubernamental,
Ginna Paola Dcp @paolalunaduart2
Reported 2020-10-08 17:55:18
@CeoAvianca Are you seriously going to rebuild this company @AviancaEscucha by failing to so many people?
@Avianca has broken my heart and my life in six months. Thank you.
Nicola S. Flanagan @ns_flanagan
Reported 2020-10-08 12:04:59
Update for those curious about @Avianca @AviancaNAM service. @AviancaEscucha promised to resolve my problem through a private message. On doing so, they directed me back to their online chat, where I spent another 2 hrs, while the chat crashed several times. Terrible!!
Karla Fuentes💙 @karlasalvarican
Reported 2020-10-07 21:02:10
@CheapTickets worse experience ever!! Every time I call is 2-4 hours waiting time and they still haven’t fix the issue that the @Avianca airline created 🥵😡 @KHOU @abc13houston https://t.co/g9essC514j
🇭🇹 Zoe @_my_mindandme
Reported 2020-10-07 17:09:44
@Avianca @AviancaNAM @HuffPostPol @CNNTravel @eldiario Will never book with @CopaAirlines . Discriminatory, racist policies.Their customer service agents are dishonest and supervisor refused to speak with us to fix the situation. Money wasted. 0/10 would not recommend.
ADSB Flight Tracker @ADSBFlightTrkr
Reported 2020-10-07 15:37:35
(2/2) @Avianca_Cargo rolls down the runway @Schiphol #Amsterdam airport, data from @ADSBexchange
#adsb #3d #2d #android #hobby #flight #tracker #dump1090 #rtlsdr #sbs #avgeek #spotter #sdr****le https://t.co/lH6zhMGUcA
claudia 💚 @claudieko
Reported 2020-10-07 10:21:28
@Avianca Hi, ok I have just seen what you sent but there is no mention of flights LHR-BOG? I was told this was the problem but then the email I have says it's the BOG-GYE part that was cancelled.... so what is the truth? And when I actually change this flight to?
Rubén Calderón @rubencalderong
Reported 2020-10-06 14:39:35
Persona con síndrome de down de 40 años viajando de BOG a MDE con @Avianca telefónicamente indican que No prestan servicio de acompañante, es así? O viajera en condición especial debe viajar acompañada? #Avianca
Havadanhaber.com @havadanhabercom
Reported 2020-10-06 07:22:19
Fsx__AVIANCA UÇAK KAZASI (plane crash)
https://t.co/QxVoM9kbwD
https://t.co/PFb4kiIopx - Havacılık Haberleri https://t.co/OBumbaJsyt