colino aka bemused and confused @notcolino
Reported 2022-01-27 01:53:27
@jennijjackson @ATGTICKETS Thank you for the tips and I'm glad you got it sorted. Unfortunately it's not a venue issue, they're just flat out ignoring me because it's a complaint with their own handling of a cancellation.
James Hall @james_a_hall
Reported 2022-01-25 12:52:06
@TheatreTokens @ATGTICKETS No apology needed at all, completely not your fault or problem. Thanks again for your support. It's a pity that ATG don't seem to want to respond to this.
Jennifer Jackson 👸🏻 @jennijjackson
Reported 2022-01-25 09:20:25
@ATGTICKETS You DM asking for my problem etc then don’t reply 🥴😂
Maybe: Katrina 💗💜💙 @kreeptrina
Reported 2022-01-22 02:50:10
@ATGTICKETS No, they must have fixed the issue overnight!
Reported 2022-01-21 01:02:05
@ATGTICKETS I had tix for @kitkatclubLDN 18 Dec - they cancelled due to covid. Advised on Twitter would resolve rebooking issue in early Jan (as tix now >2x price to rebook same seats). Tweet now deleted and still no word? #cabaretlondon #atgtickets #atg https://t.co/DdzlE2HUCR
colino aka bemused and confused @notcolino
Reported 2022-01-20 08:17:42
@ATGTICKETS That's not the problem though, someone did get to my complaint but they closed it with no response. I'm just wanting to find out if I can get a response or not.
Jayden Wellington @jayden_welling
Reported 2022-01-20 07:03:42
@leonchae @ATGTICKETS For a good recovery I will highly recommend you to Jaydenshack on Instagram, he just got my account fix without taking much time he's really amazing dude
Reported 2022-01-18 08:21:09
@ATGTICKETS Hi, trying to get e-ticket up for tonight’s Wicked show but webpage keeps saying your servers are down. Can you help please
Mikey Phillips @MakeupbyMikey
Reported 2022-01-17 10:15:36
@ATGTICKETS Guys I have an issue with one of my orders and need to swap the date if possible please help! 😬
Nicholas Sherwood @sherwo89_n
Reported 2022-01-15 08:20:08
@ATGTICKETS ****o I just signed up for access scheme and you signed me wrong I'm not deaf and I need a pa ticket can somebody fix it ASAP please as I want go bat of the **** next week
Reported 2022-01-14 07:49:56
@ATGTICKETS - I'm trying to pre-order some drinks for a show tonight in Sunderland and your website is telling me I can't - have I missed some cut-off or is it a website issue?
Colette Byrne @ColetteByrne7
Reported 2022-01-14 06:24:18
@ATGTICKETS @LiverpoolEmpire In future, you should simply issue a cash refund and not a credit voucher.
Reported 2022-01-14 05:57:21
@cna2306 @ATGTICKETS Hi Cheryl, as an ATG venue in London you can actually book online with Theatre Tokens here: https://t.co/cE6qZDTeRH
I don't have an email address handy for them, but if you would prefer to email let me know and I'll try to track one down for you.
Moulin Rouge The Musical - UK @moulinmusicaluk
Reported 2022-01-13 08:04:27
@carolynlouise9 @Ticketmaster @ATGTICKETS We understand your frustration and we apologise for the inconvenience, please refer to our help form to further ***ist you with your issue. https://t.co/dp7LNDlHA8 We hope this helps and we look forward to celebrating with you at the Moulin Rouge. 💃🏽💎✨
Reported 2022-01-10 08:46:28
@ATGTICKETS There appears to be a problem in booking tickets at Theatre Royal Brighton on Feb 6. The Web page loops around the calendar!
Louise Faulkner @Louise_Faulkner
Reported 2022-01-08 13:40:25
@ATGTICKETS Is there a technical issue - been on the phone for 1hr 8mins so far trying to book tickets using theatre vouchers (not accepted by you online). Going slightly insane!
Reported 2022-01-06 09:53:25
@Catheri51025093 @deirdrelamont @ATGTICKETS I'm having that problem right now. Been on hold for an hour. Did anyone actually pick up?
Joanne Jeacock @Jo_Jeacock
Reported 2022-01-05 22:27:28
Part 1 @ATGTICKETS tweeted once, no reply, will tweet again! Show cancelled on 20th Dec, hours before the start (no problem- I get the Covid situation). Promised an email…. I chased you on 31st Dec. Told refunds were being processed in chronological order.
Alex Belfield @celebrityradio
Reported 2022-01-05 20:03:30
Hey @OsmondsMusical, isn’t it time to put your cast and crew out of their misery and cancel this sham disaster?
Have some cl***, stop insulting the family & admit defeat. I haven’t seen grids like this since the X-Factor car crash musical:
1st 4 opening nights @ATGTICKETS 🤦♂️ https://t.co/1Sg5Yt5q0r
Duncan Nisbet @DuncNisbet
Reported 2022-01-05 14:06:51
@ATGTICKETS Situation averted! Caitlyn has just resolved our problem & we're now all sorted.
Reported 2022-01-05 04:27:51
@ATGTICKETS I have an urgent issue for tickets today. Have tried for 3 days to get through on the phone, please help
Felipe Pacheco @lil_Pacho
Reported 2022-01-04 05:59:26
Yesss, absolutely buzzing for this with the incredible @conor_hunt and @ATGTICKETS. Come on down one and all, promise it’ll be cool! 🤸🏽
Reported 2022-01-04 05:07:41
@ATGTICKETS hey, I’m trying to get through about an issue with tickets for tomorrow and can’t on phone. Can you help here?
Sheila Gray #RefugeesNeedHelp @SheilaGray57
Reported 2022-01-02 05:28:47
@deirdrelamont @ATGTICKETS Same issue…
Rachel Kleimunt 🐝 @Rachel_Kleimunt
Reported 2021-12-31 12:41:05
@tatummcgreal @ATGTICKETS It’s a link it won’t let me copy it but if you go on atg Twitter and scroll down their replies it’s on one on the replies
Reported 2021-12-30 10:56:18
@SelinaJan2 @ATGTICKETS They must be so busy today - been sat on hold for 2 hours with this annoying jazz tune playing down my ears 🙄
Reported 2021-12-30 05:21:30
@ATGTICKETS The issue is now resolved
Unlimited Capacity to Steve @invisibleste
Reported 2021-12-29 10:58:49
@ATGTICKETS Hi. I need to apply for a refund for a cancelled show and I have no way of contacting you: your email address does not accept replies, your phone line is not accepting calls, and the Help page on your website has been down for the last couple of days.
Reported 2021-12-29 10:05:03
Anyone else having an issue with @ATGTICKETS being offered credit for a perform I can’t attend due to rescheduling and I’ve received nothing 🙄
Simon Jackson @SimonFsg
Reported 2021-12-28 04:46:18
@ATGTICKETS Hi, unfortunately we have a Covid issue within the family and will not be able to attend a performance on Sunday 2nd Jan at York Opera House. Could you please advise how to get a refund? We are gutted 😞. Many thanks.
Ming Ho @Minghowriter
Reported 2021-12-27 14:03:54
@AnnaJaneCasey @ShentonStage @kitkatclubLDN Have been looking forward to this so much (birthday outing); hope audience doesn’t let show down re #WearAMask… 🤞🤞🤞Would help if management were more vocal re precautions & enforcement. @kitkatclubLDN? @ATGTICKETS All best, @AnnaJaneCasey! Hope to see you in action next week!
Ryan Williams @razzachristmas
Reported 2021-12-27 12:57:45
Tell you what @ATGTICKETS are doing customer service right on Twitter. Refreshingly quick response and sorted my issue straight away 👌👌
Mrs Corbett Science @mrscorbettsci
Reported 2021-12-27 06:12:56
@ATGTICKETS @WickedUK I still haven't received an email about this cancelling? s
Worried about the vouchers. Second show cancelled, would like to rebook ASAP (daughters (6) Christmas present), last performance cancelled as we were about to sit down. seats now available are so much more expensive 😫
Reported 2021-12-23 06:04:51
@ATGTICKETS I’ve been on hold for 45 mins to your helpline regarding a ticket issue as no email confirmation has been received - can you help?
Reported 2021-12-22 03:09:01
@ATGTICKETS love to know Covid rules for the Christmas panto!!!!! Can we go for starters???? Broken link https://t.co/yTqxHOsT2t
Rebecca Morris @Rebecca58623164
Reported 2021-12-21 20:09:38
@ATGTICKETS I booked the tickets for my boyfriend over 2 months ago as a Christmas present and spent a long time picking out the right seats. These seats were £125 each. The same seats are now £170+ each!! I would appreciate some support with this issue.
Reported 2021-12-21 09:28:32
@ATGTICKETS Hi, I have been on the phone to your company and have been waiting nearly 2 hours to talk to someone, is there any way to solve my issue on here? I left you a DM.
Reported 2021-12-21 07:11:14
@ATGTICKETS problem with ticket reclaim paid for cover but this company are not getting back to people 😡
Reported 2021-12-20 16:46:44
@ATGTICKETS Can you explain to your customers whats going on? People stuck on the phone for over an hour! Some are being told booking system is down too! https://t.co/acbNN7znrK
Reported 2021-12-20 12:30:44
@ATGTICKETS Im trying to call you to book another show as come down to this and staying in London in hotel. But nearly an hour and half holding 🙈 https://t.co/9zPVz3N6q3
Reported 2021-12-20 12:11:07
@ATGTICKETS How long is the booking system down please? Struggling to book @Bloodbrotour tickets! https://t.co/1ieAJFO3Ln
Jake Swarbrick @jake_swarbrick
Reported 2021-12-18 18:25:22
@WickedUK @ATGTICKETS Someone knew before that and hasn’t followed procedure somewhere. I’m not upset with the fact the show was cancelled, I am upset with how @ATGTICKETS and @ApolloVictoria handled letting the paying public know, and I won’t change my mind on that. We were let down today
Jake Swarbrick @jake_swarbrick
Reported 2021-12-18 18:23:51
@WickedUK @ATGTICKETS Quick to block, even quicker to judge. My grievance isn’t with John. I have an issue with the way @ATGTICKETS handled it. Health comes first, absolutely. There is no way this show only needed to be cancelled at 1330 https://t.co/DNSy3ag7yv
Emma Hook @emmahook100
Reported 2021-12-17 20:19:14
@DandyBee @ATGTICKETS @lauracannon777 @kitkatclubLDN We’ve the same problem with Moulin Rouge in Jan. Feels naff AF when early ticket buyers are what secures a production even getting off the ground. I hope it’s resolved for you Daniel! x
Zoe Margolis @girlonetrack
Reported 2021-12-17 15:59:42
@stweets13 @ATGTICKETS Do a chargeback on your credit card as the service hasn’t been provided and see here: https://t.co/BdWdqeiM8S I had a nightmare with ATG for the exact same issue last year and got a full refund via PayPal. You do NOT have to accept the credit note.
Reported 2021-12-17 03:22:06
@benjamin11887 @ATGTICKETS That’s how they roll…should be like for like ticket…..problem across the industry where dynamic pricing is at play!
⚫️ menorah barnacle @notwaving
Reported 2021-12-13 15:40:41
@absentobject @ATGTICKETS It was ridiculous, and i honestly can't be the only person struggling with this. I've asked to be put in contact with the head of ticketing when they try to make a fix to this because I have some Very Simple Ideas.
Jeff Snowden @joeysnowy136
Reported 2021-12-12 17:24:59
@ATGTICKETS is your website down for payments?
Leslie Lehmann Lives on land stolen from Nipmuc @llehmannz
Reported 2021-12-11 10:32:03
@NathanielJHall @PalaceAndOpera @ATGTICKETS @bookofmormonuk There's never been anything remotely acceptable about South Park's humor unless you're an adolescent male. The humor always punches down because that's all they know. Sorry to hear this is still being produced.
Nathaniel J Hall @NathanielJHall
Reported 2021-12-11 03:57:16
@AJStanley15 @PalaceAndOpera @ATGTICKETS @bookofmormonuk Because it’s easy to punch down to get laughs and then say it’s ‘bad taste’ humour.
Awful, lazy writing that’s made them very rich.