Is Altice down right now?
(latest update October 04, 2022)
Altice USA, Inc., commonly known as Altice, is an American cable television provider with headquarters in New York City. Is it up or down? Is it down for me? Check the status or Report your issues below!
Advertisement - Continue Reading Below
Altice Problem Reports
No problems detected with Altice
0
Reports
last 20 minutes
Problems in the last 24 hours
Show Social Media Reports
Altice Latest Reports
Scroll down
JMC @Conjames3
Reported 2022-10-04 18:15:17
@AlticeUSA is there a widespread outage with your cable/internet service on Long Island right now?
Carla R ✍🏾📖🇺🇸 @CarlaRK3
Reported 2022-10-02 18:55:16
@OptimumHelp Just fix it. Over $200 per month paid in full should ensure better service but no…@altice @optimum
TheFutureMan @TheFutureMan8
Reported 2022-09-24 13:14:55
#optimum and #altice is wearing its customers down by not resolving billing issues even after multiple calls. Can’t there be a #cl***action #lawsuit against them? #FCC please do something. Cancel their license. They have a monopoly. #frontier is not taking any new customers.
Berkan Şahin @Renitrovirus
Reported 2022-09-22 23:27:51
@OptimumHelp When can I get back to good old days of having no problem?I’ve been told that I was experiencing signalization issue,clearly I’m also having speed issue along with connection issue,my router and #altice box’s been replaced but clearly the problem persists. @optimum https://t.co/mCWnfjOQZN
Ankita @akamishra19
Reported 2022-09-20 18:04:01
@OptimumHelp @AlticeUSA @optimum I’ve waited all day, when I asked to escalate this issue. Support agent told the ONLY option is to reschedule. This is completely unacceptable that the issue was ignored & never taken care of. #poorservice #careless #pathetic #noduediligence
Johana @jaeskye22
Reported 2022-09-17 17:50:10
@AlticeUSA @optimum They got their wires caught on my neighbors work truck, walked all over my lawn w/OUT permission, threw the wires down on my lawn, etc.
Johana @jaeskye22
Reported 2022-09-17 17:49:08
@AlticeUSA @optimum Why does your comp think it's acceptable & safe to drive down a street w/a tech IN the bucket while in the air (OSHA would LOVE this), throw your wires all over my lawn & drag them down the street, scream at each other, & then speed off in a residential neigh? https://t.co/kzEt44ADcK
Billy Genius @billygotit
Reported 2022-09-17 12:09:17
@optimum This is Bullllll ****.. optimum does not have the infrastructure to provide dedicated service. Ever since they were bought by Altice I have to switch all my accounts from Optimum to Verizon. Poor service, poor customer service.. glad they reappointed CEO maybe will fix it.
Light Reading Broadband @LRbroadband
Reported 2022-09-13 18:02:09
Altice USA's plan to upgrade millions of homes to #fiber in both urban and rural settings set up the company to drive down opex costs and escalate subscriber gains and #broadband ARPU, @AlticeUSA CEO Dexter Goei said.
Read more on Light Reading: https://t.co/e5LuY6U8A3 https://t.co/QsWBcN9MpN
DiMpYmeh @heyfindmenoob
Reported 2022-09-13 15:28:55
@AlticeUSA @optimum Fix your ****ing internet dumb ****s... 13+ hours without it and thats on the low end from the other complaints im seeing....
Lex (NY) King 👑 @L_B_B
Reported 2022-09-11 16:55:50
@AlticeUSA the @YESNetwork is completely broken. Other channels work fine. Been this way the whole game. What’s up??? #Yankees https://t.co/Se37zuksgq
Preciousheaven723🇺🇸🇵🇷 @preciousheaven7
Reported 2022-09-11 13:03:15
Jonathan James Rosa Mark Whitney Sony
Beyond frustrated with @AlticeUSA @optimum @OptimumHelp some guy named MIKE calls & she they’re tech is NOT coming coz the problem was in the area & was fix. Well GUESS WHAT it ISN’T fixed it’s STILL BUFFERING & STALLING WHEN STREAMING!😠😤 https://t.co/Mk5hGxkKen
Selyna 🐉 @badselyna
Reported 2022-09-10 20:56:27
@Altice_RD FIX YOUR ****TY DATA
Roger Entner @RogerEntner
Reported 2022-09-09 17:50:08
Altice USA replaces CEO Goei with Comcast exec: Altice USA has recently run into “significant problems” that Goei hasn’t been able to fix. https://t.co/jOj8PSW1Fc @FierceTelecom @DiaMariesbeat
Roger Entner @RogerEntner
Reported 2022-09-09 10:50:07
Altice USA replaces CEO Goei with Comcast exec: Altice USA has recently run into “significant problems” that Goei hasn’t been able to fix. https://t.co/jOj8PSEqNE @FierceTelecom @DiaMariesbeat
Roger Entner @RogerEntner
Reported 2022-09-08 10:50:08
Altice USA replaces CEO Goei with Comcast exec: Altice USA has recently run into “significant problems” that Goei hasn’t been able to fix. https://t.co/5oWCR3bk1k @FierceTelecom @DiaMariesbeat
ScottTheMeme @ScottTheMeme
Reported 2022-09-06 18:45:21
@optimum I would like to switch off your network, but there are no other options. This has been an ongoing issue for almost 2 years now. Feel free to check with @AlticeUSA Corporate (who have been emailed multiple times) or the Suddenlink DMs.
Deanna Cantalupo @DBelle0_116
Reported 2022-09-04 20:43:15
Dear @OptimumHelp, ****o, we tried to order a paper view under your service specifically @AlticeUSA, and the fact that you guys say that there is an outage when one of your workers says there isn't is absolutely beyond me. This is why your customer service ratings are low!
Double T @ajsivinski
Reported 2022-09-02 19:46:10
Hey @AlticeUSA your tv signal is terrible. Trying to watch @usopen and the picture freezes, jumps, fuzzy. Did not have this issue for the afternoon session
Harry Moran @Montani42
Reported 2022-09-01 15:50:19
@AlticeUSA @optimum I finally had good service for the last 14 months, except an audio drop out problem on TV intermittently. Optimum took over, my 400Mbs speed dropped to 200Mbs and my email client no longer works. Same crappy foreign agents who know nothing.
Harry Moran @Montani42
Reported 2022-09-01 15:45:38
@AlticeUSA Pragash Pillai, my email client hasn't worked since the transition. As far as I know, no ones' has. Wasn't tested prior to transition. Still broken. No status known. can't login to the email https://t.co/U6a0Wip7Zk or https://t.co/t5Nz2ZijWi.
Nubia Zazzini @NZazzini
Reported 2022-09-01 04:18:10
@OptimumHelp and if my issue is not taken care of today I am contacting my lawyer this bs I can't pay bill on altice app and did not call me for the switch .9144152795 call today !
Paul Lozowsky @LozowskyPaul
Reported 2022-09-01 04:15:57
@optimum ALTICE IS HORRIBLE ! - Stop shutting down service to customers if they are 30 seconds and 30 cents late on their bills. AND AT THE VERY LEAST GIVE PEOPLE AN EMAIL WARNING AND TIME TO PAY ! Companies exist to serve the customers - not the other way around! https://t.co/frzQ2XoHiG
Paul Lozowsky @LozowskyPaul
Reported 2022-09-01 04:07:20
@optimum @ROZESsounds ALTICE IS HORRIBLE ! - Stop shutting down service to customers if they are 30 seconds and 30 cents late on their bills. AND AT THE VERY LEAST GIVE PEOPLE AN EMAIL WARNING AND TIME TO PAY ! Companies exist to serve the customers - not the other way around! https://t.co/fKE68zxERV
Paul Lozowsky @LozowskyPaul
Reported 2022-09-01 04:04:04
@AlticeUSA @optimum ALTICE IS HORRIBLE ! - Stop shutting down service to customers if they are 30 seconds and 30 cents late on their bills. AND AT THE VERY LEAST GIVE PEOPLE AN EMAIL WARNING AND TIME TO PAY ! Companies exist to serve the customers - not the other way around! https://t.co/202YF08MaW
G Singh 23 @GSinghnyc23
Reported 2022-08-30 21:52:56
I GUESS I AM NOT THE ONLY ONE THEY’RE STEALING FROM. @optimum #optimum #altice @AlticeUSA IS DOING THIS SAME THING TO ME. THEY DID NOT FIX MY INTERNET OR PHONE AND KEPT CHARGING ME FOR IT EVEN DESPITE ME TRYING TO CANCEL! #NOETHICS https://t.co/qwgPX4objx
a @PJMSFlLTERS
Reported 2022-08-30 20:54:54
@optimum @OptimumHelp @AlticeUSA is there an outage in brooklyn 11207?
Darias News @DariasNews1
Reported 2022-08-30 12:15:03
@OptimumHelp @AlticeUSA The last time I did that on behalf of my aunt while she was alive, the problem persisted for more than two months. Can someone who actually cares to help just call me?
Jean Grey @sativabori
Reported 2022-08-29 16:09:53
@OptimumHelp Suddenly there is a SEPERATE router linked to the MiNi boxes the technician replaced my Altice One & former MiNi box that were faulty. & I have to start a notebook to write down EACH/EVERY instance of the TV/DVR problems. Most cert. don’t believe they’re NOt gonna happen anymore.
JFZ Photography @JFZ_Photography
Reported 2022-08-29 15:13:03
@patrickdrahi0 Altice service is terrible why don’t you tell Dexter to do his job! And fix all our internet service issues!!!! #altice #alticesucks
ThrillaGorilla @ManApeGoneWrong
Reported 2022-08-29 11:43:40
@OptimumHelp You'll be happy to know I've solved my issue.
A fiber provider will be out next week, and I will be canceling my "Optimum" account. Overdue, since Altice bought Suddenlink IMO. Service and most specifically, quality of support, have really tanked over the years.
Fair Internet Coalition @1fairInternet
Reported 2022-08-29 09:48:27
@ppolitics @AlticeUSA @OptimumHelp Very true, and the issue extends far outside their Brooklyn market.
Our data shows that around 90% of customers have some kind of problem with Optimum.
People are demanding options, like @FlumeInternet @nycmesh @OCG_Fiber. https://t.co/QZ7ORTggXc
KPat @thekurtman
Reported 2022-08-29 08:31:40
Altice cable internet outage map currently. Oof.
@AlticeUSA https://t.co/ZigfgQeZIu
Jairon Sanchez 🇩🇴 @JaironSanchez
Reported 2022-08-27 07:17:34
Check out my Speedtest results! 50.0 Mbps down and 10.2 Mbps up. How do your speeds compare? https://t.co/Qvk0gSYhCV @altice_do
CypherBeams ₉⁹₉ @CypherGG_
Reported 2022-08-25 12:01:01
@zBecks_ Yea you should be aight my internets super good i got 1g fiber but altice the company dont give af about their customers it’s crazy what do you have an internet outage
Chazzᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ @soylachazz
Reported 2022-08-25 10:19:08
I was hoping to fix the issue I have with @accedotech it's been 3 months and I'm still waiting for my money so now that I'm in the u. s I tried to talk to @AlticeUSA to see if they could help and to let them know that accedo has the worst admin. possible
Dan Galinko @dgalinko
Reported 2022-08-25 08:34:39
@AlticeUSA are you experiencing a wide outage? Weve been out 12 hours now in westchester ny
Abolish Police, Military, ICE, Homeland Security @mechanyx
Reported 2022-08-23 14:24:37
.@OptimumHelp just spent an awful lot of time and words in my DMs to repeat the same excuses about why they're not going to do what's right. No wonder @AlticeUSA (their parent company) stock is down 65%+
Asktraders.com @Asktraders1
Reported 2022-08-23 05:16:16
Is BT Group's Altice Announcements A Problem Or Opportunity? #BT #Altice #Stocks https://t.co/LQgYbhtLTA
Matt Ziance @MattZiance
Reported 2022-08-22 23:46:14
@ESPNFANSUPPORT Only problem is that my Altice One login does not work while trying to sign in via Optimum 🤔
Satan a.k.a. Tobey @SatanAKATobey
Reported 2022-08-22 15:07:26
@Altice bought @Suddenlink. @Optimum bought @Altice.
@Optimum Jul letter said change ID. I tried. And tried. @Optimum rejected 13+ IDs. Jerks. Later.
@Optimum Aug letter: here’s your new, bad ID.
“****o, @Optimum?”
“System-wide outage. Call later.” Click.
#CustomerServiceFail
me4syth @megasser4
Reported 2022-08-22 10:38:17
@obtownnj it seems @optimum @AlticeUSA can’t provide wifi service that is decent, but @MountKlimanjaro seemed to have figured it out. Another service call tomorrow to “fix” our wifi https://t.co/Xj2vdoBp0x
Joanne Universal Suffrage Fanizza 🇺🇸🇺🇦 @1stAmendmentJ
Reported 2022-08-19 20:18:12
Dammit, @AlticeUSA and @optimum , why does ONLY @msnbc have problems with video and audio not being simultaneous? This is an ongoing problem, but not with any other channels. My home theater experts have updated my TV, so what gives?
Hilary @MountainMommaa9
Reported 2022-08-19 05:32:12
Hey @Suddenlink @AlticeUSA @optimum FIX YOUR SERVICE!!!!! I had to call y’all last night after my cable and internet was NOT working , YET AGAIN!!! And I am about to drop you all together. And you wanna charge me for a tech to come out. I pay a tech service fee!!!! Smh I hate u
Jean Grey @sativabori
Reported 2022-08-17 20:51:21
@Drockvp I’m NOt so lucky.. @AlticeUSA bought my cable provider a few years ago & suddenly POSt panini the service has gone right down the drain! Live tv just froze on me & I have to switch to my DVR recording. 🤨✨✨
Hilary @MountainMommaa9
Reported 2022-08-17 18:01:43
@Suddenlink @optimum @AlticeUSA you all need to shut down you are absolutely horrible!!!!
Hilary @MountainMommaa9
Reported 2022-08-17 18:00:53
How many times do y’all have to be sued anyway before you fix your service!!!!!? @AlticeUSA @Suddenlink @optimum #DOBETTER for $213.69 a month for BASIC CABLE AND WIFI, it’s not freaking worth it yall. #IAMDONE
Brat City Baggers @bratcitybaggers
Reported 2022-08-16 12:29:35
So many good teams. Any one of these teams can win this! It is hard to bet against Richards and Renner, but I think it comes down to how teams can adjust to what bags they choose. Holland and Altice have the same sponsor so they may have a tiny leg up.
Joe Tashjian @projekte
Reported 2022-08-13 22:31:07
@OptimumHelp Your team is failing miserably. Before this awful altice company bought optimum the service almost never went down. Since then it's been horrific. This past week I have lost service every day between 1 hour and 12 hours ... Every single day. It's out now again. The CS team. Bad.
don't share air @WellWellWellNow
Reported 2022-08-12 17:57:58
.@optimum @AlticeUSA American Edge project just played an ad on your cable that was full of lies. Claimed current leaders were not focused on reducing inflation. The same day that the Inflation Reduction Act was p***ed and will be signed by Biden. Fix it.
Show Altice Comments
Altice Comments
Advertisement - Continue Reading Below