Is Altice down right now?
(latest update September 22, 2020)
Altice USA, Inc., commonly known as Altice, is an American cable television provider with headquarters in New York City. Is it up or down? Is it down for me? Check the status or Report your issues below!
Continues Below
Altice Problem Reports
No problems detected with Altice
0
reports
last 20 minutes
Problems in the last 24 hours
Show Altice Comments
Altice Comments
Show Social Media Reports
Altice Latest Reports
Scroll down
Stock Market News @StockMKTNewz
Reported 2020-09-22 17:13:04
Most active stocks from today's after-hours trading
NASDAQ listed: Apple $AAPL Tesla $TSLA $AMD $QQQ $SIRI Microsoft $MSFT Zynga $ZNGA Stich Fix $SFIX $RCM $IMGN
NYSE listed: $XLF Bank of America $BAC $SPY Pinterest $PINS $XLE Southwestern $SWN $NLY Nike $NKE $XOP Altice $ATUS
InfinityWard Sucks @InfinityWardSu6
Reported 2020-09-22 12:26:52
Thank god @verizonfios to the rescue to get this garbage @optimum @AlticeB2B_USA out of here. Worst business cl*** service ever. One account down, two more to go. https://t.co/ZQPK0G4pNY
Randy Lahey @Red_Reps
Reported 2020-09-22 11:44:12
Idk if u fixed ur cable login problem yet but they probably went from optimum to altice one, try putting the same account info into the altice one login @hen_ease @PardonMyTake
South Beach Tanning @SouthBeach_NJ
Reported 2020-09-22 11:14:43
@AlticeB2B_USA @AlticeUSA @OptimumHelp internet went down 10 x’s since 9am. The DM from Cindy just says call the service number. No other help offered. Wait is more than 45 minutes asked to be called back. Losing 💴 because I can take credit cards! Fix my problem! #awful
Zakwan👨🏽💻 @zakwan1993
Reported 2020-09-21 21:19:03
Altice optimum is down and no one is coming on call as well and on chat support expert is gathering information from last 1 hr. Bad service experience. #alticeoptimumdown @optimum @OptimumHelp https://t.co/5r2QidKZvE
Art @IonisDisrupts
Reported 2020-09-21 20:31:07
If you call @optimum it says leave your name and number and will get back to you in certain amount of time. I called 3xs and they never called back, worst customer service ever. They tell you they’re going to issue a credit and they don’t. @AlticeUSA @OptimumHelp #optimum
NeedsAdvice2 @FrmBKNY
Reported 2020-09-21 19:54:46
3 hrs to watch a 1hr movie? Redic...guess I gotta find an alternative to both @verizonfios and @AlticeUSA ...because they are THE WORST! HANDS DOWN!
#MONOLOPLYSSUCK
B Legacy @ic3boi1
Reported 2020-09-21 19:18:46
@AlticeUSA I have a power outage can you guys fix it? 10467
B Legacy @ic3boi1
Reported 2020-09-21 19:17:54
@AlticeUSA @Silver_r1 I have an outage since yesterday can you guys do something please?
Chuck Von Wagon II @kitzmolloy
Reported 2020-09-21 16:31:25
@OptimumHelp @AlticeB2B_USA You only care about getting new customers but never retaining them. You clearly don't care how to keep customers. That explains why your stock is going down. #abouttoloseanothercustomer
Gary Pippa @PippaGary
Reported 2020-09-21 16:25:09
@marcylee28 @AlticeUSA @optimum @OptimumHelp they are a disgrace. I’ve been without cable or Wi-Fi for 2 weeks. finally sent a technician who said the problem is not in your house it’s on the pole,he doesn’t go on the pole, have to send a different technician but not for another week. It’s no wonder that cable TV is dying.
Paul Vasquez @kismek83
Reported 2020-09-21 14:40:22
True to form, they closed another ticket without taking the extra time to read through case notes. No, my speed is not slow because I haven't paid this month's bill. I'm not going to pay the bill until they fix my service. @AlticeUSA @SuddenlinkHelp This is the worst service. https://t.co/Szr3AgToCS
Boomer Esiason Foundation @cysticfibrosis
Reported 2020-09-21 10:55:54
We may not be in the office, but our mission to support the #CFcommunity hasn’t slowed down.
Thanks to our partner @optimum, we’re always connected with Altice Mobile.
Ang Mastran @AngMastran
Reported 2020-09-20 21:27:57
@AlticeUSA I have broken foot working from. No surprise my wifi is down Left on hold over an hour Did chat online asking for help. 40 minutes of me repeating my phone number all the agent can do is tell me to restart modem 3 times told him I have broken foot can’t move wtf
Pish Posh @RoseBowl12
Reported 2020-09-20 12:15:50
@DaGodMCee @AlticeUSA @optimum @AlticeUSA @optimum @OptimumHelp how have you not responded to this yet?! This is a serious issue.
bloodangel2410 @bloodangel2410
Reported 2020-09-20 12:12:34
@optimum @OptimumHelp @AlticeUSA @AlticeB2B_USA .
I m paying a fortune for a 400 Mbps plan but I only get max 30Mbps since week.already contacted @optimumHelp but no feedback , they just don't care.Shall I reduce my plan to 100 Mbps or go to Small Claims Court ?! to have it fix ?
Rohit @Rohit50244422
Reported 2020-09-20 08:37:34
@AlticeUSA i am sick of your service
My internet going down every week !!!
Rohit @Rohit50244422
Reported 2020-09-20 08:27:19
@KeytaReed @AlticeUSA I totally agree...my rep whose id is nd13..just spoke to her..looks like she was sleeping on the phone!! My internet went down twice since yesterday
YoloSwagMaster69 @dylpickle999
Reported 2020-09-19 14:19:34
@AlticeUSA your internet sucks **** for gaming. Fix your ****
Pish Posh @RoseBowl12
Reported 2020-09-19 12:29:45
@AlticeUSA I was considering using your services for my new home but I think I’ll stick to @verizonfios because this is just HORRIBLE customer service and business practice. Hopefully an update will be posted soon that you were honorable and resolved this issue.
Russell Patterson, SIOR @PCPGtyler
Reported 2020-09-19 10:19:49
These days, small biz needs all the help it can get. For the past 5 days, my office # hasn’t been working. I’ve had several people ask what happened to my company. @Suddenlink @AlticeUSA has promised a fix. Nope. They’ve promised return calls. Nope. What do I do? @SuddenlinkHelp
@Tomloga30898229
Reported 2020-09-19 09:47:27
@OptimumHelp I will be contacting your HQ on Monday to commence an Executive Escalation yo Raphael Bourreau due to the inability of Altice to resolve this issue or provide a person I can speak to. Your tech support number only connects you to dead air. Tried calling direct and the callback
Sharon Veatch @SharonVeatch1
Reported 2020-09-18 22:26:04
@AlticeUSA @optimum Check out my Speedtest results! 4.3 Mbps down and 3.8 Mbps up. How do your speeds compare? Probably much better. Every evening and 2 different days with customer service and no change. So frustrating! https://t.co/MCbmCwC4sp
RSingh @ron12tine
Reported 2020-09-18 10:47:53
@OptimumHelp I’ve been having altice one mini box issues for over 6 months now. I’ve been patient & called several times to either get a tech or try to fix it over the phone to no avail. Today I finally made an appointment to replace the box & was trying to ask a billing question
Icy 🌈 @iceicerainbow
Reported 2020-09-17 20:43:20
@NFL @nflnetwork
Local Suddenlink Altice cable in zip 76904 presents your game like this. Unwatchable https://t.co/B7okCMbD5u
dinour @dinour
Reported 2020-09-17 13:15:43
Hey @AlticeUSA. How is it possible that your only support is via chat. There is no escalation point. For such a big company this is an issue. #fail #customersupport
Mike D @NonovUrbizniz
Reported 2020-09-17 12:37:07
Seriously @OptimumHelp Fourth day in a row no internet. Third day of calling your recently offshored C.S. (great idea @AlticeUSA ) just got told my modem was bad and needed to be replaced or to upgrade my account. Which I can't do. Because sales closed. Also wrong because outage.
The Haute Lawyer @TheHauteLawyer
Reported 2020-09-17 00:01:49
@OptimumHelp my dad has been trying to reach a live person for months to fix a box that doesn’t work with his tv. One more week and he’s gonna have to cancel his service as you keep billing him. Please advise. #alticeusa #optimum
Ms. C. @NLigh10d
Reported 2020-09-16 21:08:17
We've told you numerous times that there is a life saving medical device connected to our account & the device has now been down for THREE whole days. Again: WHAT IS WRONG WITH YOU? Where is your humanity? Your integrity? And next you'll want a payment.
#OptimumFAIL
#AlticeFAIL
Paul Vasquez @kismek83
Reported 2020-09-16 21:02:59
Ha! Just got a threatening email from @AlticeUSA threatening to slow my mobile service down for non payment. I haven't been able to use mobile data since 08/24. Go ahead and slow it down. Lol. @SuddenlinkHelp @FCC
Theresa @TheresaOdie121
Reported 2020-09-16 20:40:12
@OptimumHelp any word when the strange outage affecting only the TV on my main altice box will be resolved? That’s a weird thing to happen
Joe Romano @joeyroms27
Reported 2020-09-16 19:33:59
@AlticeUSA ur gonna charge us to have someone come fix ur box/router that’s not working no wondering why u guys r dropping customers left and right
Judy Piccolo @judypiccolo
Reported 2020-09-16 15:55:56
@optimum I am done - every month an outage #alticeOne I’m over you
Richard F @RickRanger58
Reported 2020-09-16 11:12:47
CE0 of Altice must fix the issues of limitations within it CABLEVISION CABLE COMPANY IN NJ! The package plans stink and constantly resetting its crappy internet connection makes me long for VERIZON FIOS in Riverdale, NJ!
Unable to automatiic add channels
https://t.co/c8MVgxxB8z
BenFlores @_Ben_Flores_
Reported 2020-09-15 21:19:22
@optimum @AlticeUSA fix yo WiFi I got school tomorrow and not trying get in trouble. Bruh my teacher was like you got an expensive computer setup so it should work. NOT WITHOUT WIFI