Reported 2021-02-27 15:42:09
My second cable box is down AGAIN. It happens everyday and this is after 3 visits from a technician. This is the worst, most unreliable service of any cable provider. And my phone still has static. I would avoid AlticeOne "upgrade."
Mike McCabe @mccabechief211
Reported 2021-02-27 11:13:26
Because I have no other option, I feel it’s important to advise anyone with @optimum and @AlticeUSA as a carrier of internet, of our story. We have had no internet service since February 3. We have 15 service tickets on file. 3 techs have come out and identified a pole problem.
#OARC Sycoofn @Sycofn7
Reported 2021-02-27 09:30:39
@AlticeL2 i qualed with kids that have 95 or down horrendous
Ean Ferrell @Hotelier110
Reported 2021-02-26 20:48:34
@OptimumHelp YOUR SERVICE STINKS. CAN'T GET A HOLD OF ANYONE ON THE PHONE FOR ISSUE WITH ALTICE TV
Reported 2021-02-26 15:48:56
You are literally the worst company EVER! I never had a problem for 20 years! Since you took over all I have is problems! No TV service 10 days! Charged me for tech service!! No credit!
Now my phone service is not working 3 days! Tech came, still not working
Reported 2021-02-26 08:36:15
@wheelmikeoverly At least spectrum and Altice and cablevision and optimum try to save you. Comcast is like okay, no problem, bye. They don't try to save you at all. Or they throw some **** *** package at you and you're like no that's not going to work, and they're like, okay 😂😂😂
RickP 🏴☠️ @rickperret
Reported 2021-02-24 09:38:12
another sunny day...another @AlticeUSA @OptimumHelp wifi problem.... #fail
Reported 2021-02-23 10:30:31
@OptimumHelp Since January I’ve had more days without service than with. 3 technicians couldn’t fix our problems so the last technician replaced my Altice Box with a regular cable box...which was not what I wanted. Now that’s not working appropriately either.
Doug Ray Meyers @DougRayMeyers1
Reported 2021-02-22 23:44:53
Sound Familiar ?
~"To solve the problem the U.S. congress is now asking cable news providers: Comcast, AT&T, Spectrum, Dish, Verizon, Cox and Altice to initiate a new system to block speech the DEMOCRAT FASCISTS do not agree with."~
Reported 2021-02-22 12:42:12
@FINANCEAFTER50 The problem with @Verizonfios and @AlticeUSA is that they charge you for boxes! It's ****ing 2021 I don't need their ****ty looking boxes for *anything*
Curtis Fish @FishPar4N2
Reported 2021-02-22 11:34:46
@AlticeUSA I am being told by the @Suddenlink @SuddenlinkHelp Call Center that there is a major outage for all services; phone, Cable and Internet. Any idea what is the root cause and timetable for restoring service to Lubbock and the rest of TX?