Is Alaska Communications down right now?
(latest update February 07, 2023)
Alaska Communications (formerly Alaska Communications Systems or ACS) is a telecommunications corporation headquartered in Anchorage, Alaska offering wireless communications, Internet networking, and local and long-distance phone service. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Alaska Communications Problem Reports
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Alaska Communications Latest Reports
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Joseph Lapp @joss_ak
Reported 2023-02-03 23:20:48
@AlaskaComm Thanks for the reply!! It did come back on for most of the day but now it's down again
Joseph Lapp @joss_ak
Reported 2023-02-03 11:12:52
Hey @AlaskaComm our and our neighbor's FiWi service is down this morning in Homer. Any idea when the outage will be resolved?
Mr Bubbles @cod4stan
Reported 2022-12-05 16:24:06
@AlaskaComm FIX YOUR GOD DAMN INTERNET!!!!!!
GetVaxxed @pegharpham1
Reported 2022-12-01 23:06:16
Our internet went out this morning. Not a huge deal cuz we were busy. But I did grab a moment to call @AlaskaComm. Stupidness ensued. Now, the customer service agent was very good - no problem there....
AK Shadow Trooper @usmc03_lance
Reported 2022-10-22 17:33:17
@GCIAK, please tell me again it’s my router causing the issue. @AlaskaComm loving the new fiber. https://t.co/n6eBl9NJFP
Peggy ps @pegpsps
Reported 2022-10-17 17:43:09
@AlaskaComm Please fix your landline issue in the Sterling area. Been out for hours. No one answers the phone when calling for tech help. Abysmal customer service.
Random Alaskan 🎃 @RandomAlaskan
Reported 2022-10-03 20:01:35
@CGWilliamsauth @AlaskaComm Sounds about right. Love ACS’s new slogan. “Expect more.” I mean, you won’t get it, but keep expecting. They’ve been content to collect money from my parents for years without fixing the busted service they are paying for. “We know it’s broken. We’re not fixing it. 🤷🏼♀️”
FrostzMonkey @FrostzMonkey
Reported 2022-09-20 02:47:03
@1374Mostafa @HistoryInPics @elonmusk Nice Iran internet in 2019 still beats most of Alaska. Shoot up to 10Mbits down used to cost me $100 a month from @AlaskaComm
J.D. Jones @AllStar_JDJones
Reported 2022-09-18 12:07:27
@AlaskaComm @sir2chambs Fix your website
WTA - Advocates for Rural Broadband @WTAdvocates
Reported 2022-09-13 14:56:14
No roads? No problem! Meet these Alaska broadband providers making sure that even the most remote communities have access to high speed broadband! Thanks @HandysideAK (@GCIAK), Mark Ayers (@AlaskaComm), @CNOConnor (ATA), Kelly Williams (OTZ), and Jason Louvier (Fastwyre)! https://t.co/V2MA7C6U7W
Volsiz News @Volsiz_news
Reported 2022-08-08 14:51:12
Is Alaska Communications down 8/8/2022. Why Alaska Communications is not working today? Whats up with Alaska Communications now?
#AlaskaCommunications #AlaskaCommunicationsDown
https://t.co/j0P6U7UMfQ
Random Alaskan 🦦 @RandomAlaskan
Reported 2022-08-04 20:23:17
@grissonant They must’ve learned this from @AlaskaComm. ACS admits my elderly parents are on a damaged line, and refuses to fix it. But is still happy to take their money for the past… decades.
ᒪᑰᓯ @MarkSpringer
Reported 2022-08-02 23:27:57
I wonder if @AlaskaComm and @GCIAK are offering equity or revenue sharing in their fiber projects to Tribes on the Yukon and Kuskokwim Rivers that gave Resolutions and support to their @NTIAgov Tribal Broadband applications?
Guess that will be a question on August 9!
AKBorn907 @AKBorn907
Reported 2022-08-02 18:37:17
@AlaskaComm After 2 hours of that, finally got ahold of tech. They gave me a list to troubleshoot the issue myself. Then I am supposed to get back to them with what I find. I have been a customer of ACS for 20+ years.
Pam @PamPam22825116
Reported 2022-07-27 19:08:32
@AlaskaComm Do we have an update on the problem
Volsiz News @Volsiz_news
Reported 2022-07-27 17:01:19
Is Alaska Communications down 7/27/2022. Why Alaska Communications is not working today? Whats up with Alaska Communications now?
#AlaskaCommunications #AlaskaCommunicationsDown
https://t.co/zNTsTShYUY
Lisa @Abbystudiesfish
Reported 2022-07-17 06:05:58
@AlaskaComm I think you have an internet outage... why is there no 24 hr hotline?
Justin Facey @JustinFacey
Reported 2022-07-16 00:55:01
@AlaskaComm @ScottRaneri I can pretty much guarantee he did not. I've had basically same issue for months, have submitted half a dozen tickets and spent countless hours holding, and have yet to be ACKNOWLEDGED, let alone the issue addressed.
Scott Raneri @ScottRaneri
Reported 2022-07-06 18:20:24
@AlaskaComm Yes, but still waiting for a reply to let us know if the problem has been fixed. Which I believe it has not. Still having connection issues getting data.
Gage Stair @TheGreatGagesby
Reported 2022-06-23 11:32:54
@AlaskaComm any updates on the outage in government hill? Going on day 3 without internet
SheShark @AKsheshark
Reported 2022-06-22 04:40:01
@AKBusinessMonth @AlaskaComm Can she fix the time zone issue that customer support has
🌠Max Danger Supernova🤖🧑🏽🚀 @deetrutoo
Reported 2022-06-16 17:45:43
The rep @AlaskaComm gave me a reference number and said I will get a call back. No estimated time🤦🏽
After 2 hours and 19 minutes, I am no closer to a solution to my initial problem, yet have discovered that I've been overcharged $360 in the past 3 years.
Now we wait...Some more
🌠Max Danger Supernova🤖🧑🏽🚀 @deetrutoo
Reported 2022-06-16 17:22:16
Update about @AlaskaComm: though my partner (on his lunch break) verified me being an authorized account holder with the first rep I talked to, as soon as the next rep got on and I gave her the issue, she said I wasn't an authorized user 😡 now on hold again https://t.co/adqBeaqZWS
James K @robotwrestler
Reported 2022-06-10 18:44:36
@AlaskaComm Really need your outage fixed at the Anchorage Airport.
Liberal Lyndsey @junoakliberal
Reported 2022-06-10 14:18:17
Hugely disappointed with @AlaskaComm I sat on hold on 2 different lines for over an hour & never got a human. Luckily a friend found out that ACS email was down. ZERO customer service from ACS
🔮ISeeYousABitch🔮 @deetrutoo
Reported 2022-06-07 04:07:50
I've called so many times to figure out what the issue is. I'm always told everything is working just fine. It's NOT fine. Why are you charging people $90/month for these abysmal speeds? #ACS #AlaskaComm #alaskacommunications https://t.co/7YV2CyfLf4
Alaska Communications @AlaskaComm
Reported 2022-06-06 12:05:11
What would you do with 2.5 Gig upload and download speeds?! 🤯
Get a fiber connection right to your home with Alaska Communications Fiber. It offers symmetrical upload/down speeds, up to 2.5 Gig. Select neighborhoods are eligible this year. https://t.co/wPcm8EBDoE https://t.co/E5M9IQ3Mdl
James @akseeker0
Reported 2022-03-11 19:49:46
@AlaskaComm, Oops, Guyana in South America, not Africa. Can I swap out my modem by taking it down to the warehouse in Soldotna? Help, mom needs her tv…
Alaska Business @AKBusinessMonth
Reported 2022-03-10 13:02:49
With the goal to connect more Alaskans digitally, @AlaskaComm, @GCIAK, and @QuintillionNet have focused on shoring up the digital divide by increasing bandwidth, adding fiber optic, and much more. https://t.co/EitivYofbf
Joel.cross @joelwcross5000
Reported 2022-01-30 03:02:33
@ak_progressive @AlaskaComm iam in anchorage near De Armoun Rd and been having issues for weeks now. got to wait till end of Feb. before they are coming. boss that live near by is also having the same issue.😕
KSRM Radio 92 @ksrmam
Reported 2022-01-05 09:37:08
Alaska Communications Internet Service Outage Across Central Kenai Peninsula Restored
According to a social media post from Alaska Communications at 6:15 p.m. on Tuesday, a fiber issue was located between Kenai and... - https://t.co/3D15qzUfko https://t.co/SZxJnKdTOo
Shiggoap @Alfiedude
Reported 2022-01-01 21:58:11
@AlaskaComm Hey! Is there an area wide outage in Juneau??
Loothore907 @emfr2u
Reported 2021-12-04 00:09:21
@GCIAK WTF is going on? I go to work the nets down…I come home no internet feeling a bit salty! @AlaskaComm seems to be up and running. 2gig internet is only ***y if it works
The Worst Cleric @TheWorstCleric
Reported 2021-11-08 14:55:21
@ThoughtSlime Exactly. The same problem is happening with Alaska Communications. Entire online services are down, cannot reach a person over the phone no matter how long you wait, and the service tickets are ignored for months if they haven't already refused to resolve your issues.
The Boy @TheStockGuru5
Reported 2021-11-05 15:49:25
@AlaskaComm @jacobresneck @squidwrld Can you fix it already? I have been waiting for days come on
V£NOM @squidwrld
Reported 2021-11-04 10:53:38
@AlaskaComm When you’ll think it will get fix ?
Krazy Thee Alaskan @gomer2323
Reported 2021-10-16 00:56:29
@mtnhiker14er @AlaskaComm I cant get them, either. My house is down in a hole.
Beachbum @Beachbum_resist
Reported 2021-10-15 15:05:38
@gomer2323 @AlaskaComm This is the same Internet company that you’re always on hold for hours and hours to get to speak to someone because your Internet is always down, correct? My goodness, could they possibly suck anymore? They should be giving you a free month of service instead of double charging!
AJ @loudrew4
Reported 2021-10-13 00:27:12
@AlaskaComm is the wifi down every 3 business days … @GCIAK wya ?
Krazy Thee Alaskan @gomer2323
Reported 2021-10-11 16:08:03
@TheBadBob @petuniawings @AlaskaComm All while Conservatives complain about foreigners "stealing" American jobs. Looks to me like Conservative Owned Corporations have NO problem leaving Americans unemployed and hiring foreigners to do it for you.
Cutter @Cutter_On_YT
Reported 2021-10-08 18:38:32
@AlaskaComm it’d be nice if you could fix this internet outage on Ft Richardson
Cutter @Cutter_On_YT
Reported 2021-10-08 18:37:37
@AnchorageMuseum @AlaskaComm It’d be nice if y’all could fix this internet outage on Ft Richardson instead.
Krazy Thee Alaskan @gomer2323
Reported 2021-10-07 17:36:46
@AlaskaComm @pegharpham1 @akonthego Meanwhile im on day 3 trying to download an update for my computer, isolate just the one device, still get intermittent signal. Not sure what the **** im supposed to do and yall dont seem to do anything to fix it. I swap back and forth and no signal. Its the line or the new modem https://t.co/DAEppfmJeK
Krazy Thee Alaskan @gomer2323
Reported 2021-10-07 17:19:02
@akonthego @pegharpham1 @AlaskaComm I was too, with her. After a few days that was the end and im still trying to figure it out.
I hope you are able to get your issue fixed!
GetVaxxed @pegharpham1
Reported 2021-10-07 16:48:00
@akonthego @gomer2323 @AlaskaComm I reported a problem with our internet a couple of months ago. Still waiting.
EK 🏕 @akonthego
Reported 2021-10-07 15:27:54
@gomer2323 We've been waiting for a week for @AlaskaComm to fix our dead landline (yeah, yeah, I know). They promised to be here at 7:30 a.m. today. Huh.
Mari @juneaucabinets
Reported 2021-10-02 15:44:09
@AlaskaComm Why no answer at any number? We had our phone line **** down in the storm and it’s lying across the road and on vehicles. This is dangerous. We need you to answer and send a crew to fix. Help!
𝚂𝚑𝚊𝚗𝚗𝚢𝚗 𝙼𝚘𝚘𝚛𝚎 @shannynmoore
Reported 2021-09-28 14:05:52
@****dotna @gomer2323 @AlaskaComm I love Spit Spots. I’ve had them for six years and super responsive when there’s any issue
Pres Biden V.P.Harris 🧢🎭🗽🌊🌊🌊 @baddonaldbad
Reported 2021-09-27 21:25:08
@gomer2323 @AlaskaComm So have you tried shutting down some? That's bull**** too many devices doesn't cause a signal to be lost.
Pres Biden V.P.Harris 🧢🎭🗽🌊🌊🌊 @baddonaldbad
Reported 2021-09-22 19:42:30
@gomer2323 @AlaskaComm There's definitely something wrong. Seems there's a real signal strength issue. When you've replaced equipment it seems to me there's a hard line issue. I ***ume it's a cable feed. Which are limited simply because of the copper cable.
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