Is Alaska Communications down right now?
(latest update July 31, 2021)
Alaska Communications (formerly Alaska Communications Systems or ACS) is a telecommunications corporation headquartered in Anchorage, Alaska offering wireless communications, Internet networking, and local and long-distance phone service. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Alaska Communications Problem Reports
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Alaska Communications Latest Reports
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Nancy DePodesta @DepodestaNancy
Reported 2021-07-31 04:23:36
@AlaskaComm @njdepo My phone account is with GCI. They have sent you several requests for service to fix this; your response was you were aware of a short in the line. NOTHING has been done to fix this. GCI keeps sending in trouble tickets/requests for repair service - You keep ignoring them.
Nancy DePo @njdepo
Reported 2021-07-30 14:10:41
@AlaskaComm my landline phone has now been out of service for 2 months. You admitted there’s a short in the line but have done nothing to fix. My husband is a cardiac patient - I can’t call 911 if I needed to. Quit p***ing the buck back to GCI & fix my phone!!!!
ATAO Kennel @ATAOkennel
Reported 2021-07-28 02:57:56
@AlaskaComm My worry was that they looked at the demarkation from the initial visit and re-declined us. Two Rivers is hilly, which I know makes service tricky here-- And, I'm also seeing a lot of neighboring houses getting your broadband. My current option is about 1mbps down and *kbps* up😱
Beth Mansfield @BethMansfield
Reported 2021-07-27 16:45:23
@AlaskaComm @ATAOkennel Instead of attempting to dunk on your customers, just fix it. Bad customer service gets you nowhere. #SupportAlaskanMushers #IditarodFinisher
Beth Mansfield @BethMansfield
Reported 2021-07-27 15:41:44
@ATAOkennel @AlaskaComm Replied to their latest tweet and sent a DM regarding the issue. As a 20+year PR pro, customer service pressure on corporations works. #LetWillMush @AlaskaComm
SirNate @SirNate6
Reported 2021-07-21 17:26:18
@CambiumNetworks @AlaskaComm Stop scamming people and maybe fix your internet and your services.
FreeQuill @quill_free
Reported 2021-07-20 14:55:34
@AlaskaComm our business Internet has been down for 3 weeks and support won’t answer call. How do we get this resolved?
Magoo @Magoo72810763
Reported 2021-07-16 14:06:03
@gomer2323 @AlaskaComm I feel your frustration I know these tweets were from yesterday and I couldn't reply my cell phone is on the blanks right now and it's about ready to shut back down and I got a full battery so I don't know what's going on here talk with you later.
Mask-Wearin’ Cat ❄️ @CPD_AK
Reported 2021-07-16 04:07:42
@gomer2323 @AlaskaComm @robokiller Was on hold with ACS for over an hour last week and finally gave up. Was never told where I was in the queue, how much longer I’d have to wait, or given the option to leave a message for a call back. 🤬
Was trying to switch service from GCI… 😖
Hope your issue was resolved!
Magoo @Magoo72810763
Reported 2021-07-15 21:37:38
@gomer2323 @AlaskaComm Damn since April you could have driven down to town to take care of your business by then. 🤣🤣🤣😂😂
Krazy Alaskan @gomer2323
Reported 2021-07-15 17:04:04
Closing in on an hour on hold and my 2nd attempt to speak with someone at @AlaskaComm today. I dont believe anyone answers the phones OR many, MANY residents have problems with service like we do.
Guess what? I have no other option. Its them or cell and that is worse! https://t.co/fKCDOyHIJJ
Sterling Rose 💉💉 @SterlingRose62
Reported 2021-07-15 15:15:18
@gomer2323 @AlaskaComm Just saw this tweet - don't know if it's related, or if the problem is fixed now. https://t.co/B2Kwh6tGcq
Caleb Woodard @Caleb_Woodard
Reported 2021-07-15 14:58:32
@gomer2323 @AlaskaComm The moon wobble is actually caused by a gravational shift from my kids jumping up and down angerly over no internet! Hope you get communications soon!
Krazy Alaskan @gomer2323
Reported 2021-07-15 14:37:11
And @AlaskaComm phones are down?! What the **** sort of day is this??
Joelle Hall @abnmama
Reported 2021-07-01 16:33:59
@AlaskaComm @shannynmoore - same here. Just DM’ed them. We have had an unresolved internet issue since Dec….CRAZY!!!!
Krazy Alaskan @gomer2323
Reported 2021-06-14 16:34:05
@NateoftheNorth @AlaskaComm @DonYoungAK I have a dsl and swear the wire casing is cracked or something.
My house sits down in a hole, so fiwi/cell signal is ****ty. BUT my dsl has been so ****ty ive been using more cell. PLUS i have 3 kids streaming on 3 devices.
Big Apple Red 💅🏾 @iamverySTUSH
Reported 2021-06-14 01:27:35
.@AlaskaComm is there an outage right now or something? The service is beyond atrocious. Quiet possibly the worst WiFi in the galaxy! Please get it together!
DRP Gazette @DrpGazette
Reported 2021-06-11 08:05:37
Up Or Down? Alaska Communications Systems Group Inc (NASDAQ:ALSK) - https://t.co/vQI9d1Urwx https://t.co/x37uA5LTOz
Patricia Wenstrup @akwenstrup
Reported 2021-06-07 16:03:44
@AlaskaComm Hi! After almost 3 hours a very nice tech support rep told me that there is an outage. It would have been better if ACS had an outage notification posted— I would have been better informed and could have chosen to wait for an update on the outage instead of spending time on hold.
Patricia Wenstrup @akwenstrup
Reported 2021-06-06 14:56:52
@AlaskaComm is there an outage? I’m unable to access the mobile support page.
Laurie Constantino @AKFoodNews
Reported 2021-06-01 18:55:24
@AlaskaComm Now on hold over 2 hours and counting in my effort to talk with tech support about my terrible internet connection. What is the problem??? Understaffing??? Bad management???
Lottie Michael @bhhsalaskacomm
Reported 2021-05-25 16:43:36
**PRICED REDUCED FOR IMMEDIATE SALE** 2441 O'Malley Road Approx. 14 Acres! Available for development. Site slopes from Lake Otis down to Independence Drive. Call Me @ 907-646-3603 See our CREXI listing: https://t.co/wERyfTYGQl #bhhsalaskacommercial #alaskacommercialrealestate https://t.co/W5shsDAfYG
Rodney Hesson 🔩⚾️ @RoysElectric
Reported 2021-05-21 18:53:23
@AlaskaComm Issue resolved! Thanks for getting me sorted out.
Rodney Hesson 🔩⚾️ @RoysElectric
Reported 2021-05-19 19:16:53
@AlaskaComm Also, it was a few months ago now that I called to reset my login credentials for Account View, they got me all set up with everything but it never worked for me after that. Would love to just be able to set up auto pay and be done with this issue altogether.
Tundrabilly ❄☃️🇺🇸 @tammaq13
Reported 2021-05-10 16:52:18
5-10-21, more Kotzebue, Alaska scenes. Bowhead blubber & meat lunch, raw, frozen; Church of God; Alaska Communications System; remains of Bayside Restaurant that burned down this winter https://t.co/oCRXlPYSOW
Quant Data @QuantData
Reported 2021-05-06 09:23:19
Alaska Communications Q1 EPS $0.01 Down From $0.04 YoY, Sales $60.70M Up From $58.27M YoY
Related Tickers: $ALSK
Read more at: https://t.co/MsQ0pmCDzx
Jared Pigue @jpreds9
Reported 2021-05-06 01:56:08
@AlaskaComm Don’t fix it. This is the most stable my service has ever been
Mikko Wilson @mikkowilson
Reported 2021-05-03 01:55:55
So is this ship on the way to fix @AlaskaComm's damaged fiber optic system that continues to cause communications trouble in Juneau? #AlaskaProblems
https://t.co/wHQi43YQVw
CBJ @cbjuneau
Reported 2021-04-30 18:49:16
CBJ utility bills were emailed to customers on April 29 around the same time as the Alaska Communications outage, which impacted the delivery. CBJ Utility Billing will be resending all bills at the end of the business day today, April 30. https://t.co/xK4ZD2rvrh https://t.co/y1MS3lZCDJ
Kyle Topasna @kyle_alekzandr
Reported 2021-04-30 13:44:06
@AlaskaComm We're not actually having outage issues. We just need help reconfiguring our modem to meet a new business requirement.
UAA IT Technical Support Center @uaatechsupport
Reported 2021-04-29 22:07:42
[status] Identified: Alaska Communications technicians continue work toward a resolution of the internet outage in Juneau. There is no new information at this time. Thank you for your patience. https://t.co/dO4ZpmmKxY
Anchorage Daily News @adndotcom
Reported 2021-04-29 21:43:37
Update: The outage that temporarily knocked out 911 service in Juneau and continues to disrupt internet service there has been traced to a problem with an undersea cable, according to Alaska Communications. https://t.co/WC94EB9gO5
Cody Bennett @codyjbennett
Reported 2021-04-29 20:45:59
@technologynut @AlaskaComm @AELPJUNEAU lol. #truth! nonetheless, I hope this gets the attention of C-Suite folks at ACS so they can affect changes. This isn't the only time I've encountered an ACS outage without any timely updates.
Anchorage Daily News @adndotcom
Reported 2021-04-29 19:33:43
Technical problems with Alaska Communications services have knocked out 911 service and internet access in Juneau: https://t.co/WC94EB9gO5
Ben @CopperBeardBen
Reported 2021-04-29 19:16:10
@AlaskaComm Any ETA of a fix time?
Bridget Dowd @BridgetDowdKTOO
Reported 2021-04-29 19:09:10
@AlaskaComm Can you confirm the cause of the outage? Was there a fiber cut?
Coke M @CokeM14
Reported 2021-04-29 18:22:23
@AlaskaComm Great customer service. A notice an hour after the outage that you only posted to tell people to stop calling. Pro-tip, if you address the issue, the people will stop calling to report it. Also doesn’t State government rely on you for internet services?
Cody Bennett @codyjbennett
Reported 2021-04-29 18:05:20
@AlaskaComm Stoked to see an outage notice (too bad it's just shy of 1hr after the behavior started). Please post broadly. Take some cues from @AELPJUNEAU who kicks tooshie when it comes to notifying their users of probs.
Aaron Brakel @junolocal
Reported 2021-04-29 17:55:11
@codyjbennett @AlaskaComm Douglas ACS is down
👀 @AllWeRSaying
Reported 2021-04-29 17:44:27
@AlaskaComm does not inspire confidence when you call to ask about internet outage and your company phone lines are not working.
Liz Perry ✈ @mslizperry
Reported 2021-04-29 17:39:45
.@AlaskaComm Any update on the outage?
Shiggoap @Alfiedude
Reported 2021-04-29 17:34:11
@AlaskaComm is there an outage in Juneau? 😳
Bridget Paton @paton_bridget
Reported 2021-04-29 17:26:32
@AlaskaComm your website also appears to be down…
WKRB News @WKRBNews
Reported 2021-04-03 03:59:31
Alaska Communications Systems Group, Inc. $ALSK Short Interest Down 19.4% in March https://t.co/w8F11SvSiY #markets
RD @RDpinoy
Reported 2021-03-29 14:26:56
@AlaskaComm My AirPods went down all the way to 10% and I had to get off the phone since no technical support answered ... it’s like they’ll only answer after their lunch break after 1:30pm Alaska time
Nancy DePo @njdepo
Reported 2021-03-16 19:00:06
@AlaskaComm —— your internet service is the worst I’ve ever used. No amount of contact with technical support solves the issue.
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