Is Aeroméxico down right now?
(latest update January 25, 2022)
Aerovías de México S.A. de C.V., which operates as Aeroméxico, is a Mexican airline based at the International Airport of Mexico City. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Aeroméxico Problem Reports
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Malcolm Skepple @MskeppleSkepple
Reported 2022-01-24 15:13:15
@Aeromexico ****o is there a way to find out if my case number is still active and being resolved? Haven’t heard anything in weeks and starting to lose hope that my issue will actually be resolved. Would like to rebook flights but I cannot rebook until my issue.
Made in🇨🇦 @marie2015nope
Reported 2022-01-23 09:17:46
@canmericanized @EuphoriaStorm I have a friend who flew AeroMexico no problem going, hasn’t returned yet so will keep you posted!!
Aurora Kard @aurorakard
Reported 2022-01-23 04:22:13
@airfrance ****o, I submitted a complaint regarding cancelled flights that have not been refunded. I purshased the ticket with airfrance you should take accountability. @Aeromexico already refused the complaint and between the two airlines are just transfering the problem. https://t.co/kKwRdAHedz
Selen3Gonz4l3z @RieleraGonzalez
Reported 2022-01-22 22:22:03
LOOKING FOR MORRIGAN
Today before boarding our plane from Orlando @MCO
to CDMX by @AeromexicoUSA, we were notified that my dog had "broken" her carrier and escaped, losing track of her. +6h later still missing. https://t.co/ANJsq6fiK7
Tonalamatl/mexialma @almamexi
Reported 2022-01-22 14:55:33
In 2018, Aeroméxico and the SCT both issue a statement refuting COFECE's ***ertion that Aeroméxico has behaved as a monopoly.
Cultural Island Travel @citcuba
Reported 2022-01-21 10:08:58
@LizInAction @AeromexicoUSA Yes this is what I was offered after a problem on their website that didn't accept my voucher even though it said it was. 12 months they will be bankrupt and we will get nothing. Maybe we need a cl*** action lawsuit. https://t.co/c69lH3bs81
😷Controladores Aéreos 🇪🇸 @controladores
Reported 2022-01-21 04:00:17
How A Microburst Brought Down An Aeroméxico Connect Jet In 2018 https://t.co/A3dYzFxFp3
Jerryh8 @Jerryh8va
Reported 2022-01-21 00:07:21
How A Microburst Brought Down An Aeroméxico Connect Jet In 2018 https://t.co/8dkJZkhg9s #SmartNews
Robert Wright @rodywright
Reported 2022-01-20 16:37:44
How A Microburst Brought Down An Aeroméxico Connect Jet In 2018 https://t.co/RzA5fwfYs2
Aeroplane News UK @aeroplanenewsuk
Reported 2022-01-20 14:27:36
How A Microburst Brought Down An Aeroméxico Connect Jet In 2018 (Read More: https://t.co/8EY6622FPe) #aviation #airplane #plane #vehicle #aircraft #flight #flying #aviationdaily #aviationlife #airline #airtravel #airways #aviationgeek #airplane_lovers #airplanes
Dior Rodriguez @Diorrlen4530
Reported 2022-01-20 11:32:12
@AeromexicoUSA I just purchased a ticket with the wrong date by accident and you’re charging basically half the fair to fix a simple mistake. Will never fly with you guys again. @Delta only from now on!!
Smile Wiki @smilewikiblog
Reported 2022-01-19 18:45:02
Every Plane Crash From Air Disasters Season 7 | Smithsonian Channel - https://t.co/YVkqSMszh4 - https://t.co/RvA7XqfEj7 -
A look at every plane crash featured in Air Disasters Season 7, including BA Flight 09, Aeromexico Flight 498, and more. Watch... https://t.co/6VQ4IlhtF8
JEANETTE ESPINOSA @YAYIS0709
Reported 2022-01-18 19:16:59
@TalentHue @AeromexicoUSA Having the exact, same problem. I have emailed them 4 times and issue has yet to be resolved.
Kevin @drKevin21
Reported 2022-01-18 10:48:58
@Aeromexico I reported a serious issue about your employee via email & it has not been responded to in 14+ days. I have called your phone line multiple times & the team says they can only sell tickets. Where is your customer care? Please help!
Kevin @drKevin21
Reported 2022-01-18 10:43:50
@AeromexicoUSA @Aeromexico @AM_Escucha I reported a serious issue about your employee via email & it has not been responded to in 14+ days. I have called your phone line multiple times & the team says they can only sell tickets. Where is your customer care? Please help!
Kevin @drKevin21
Reported 2022-01-18 10:39:32
@AeromexicoUSA @Aeromexico @AM_Escucha
I reported a serious issue about your employee via email & it has not been responded to in 14+ days. I have called your phone line multiple times & the team says they can only sell tickets. Where is your customer care? Please help!
The Girlfriend Experience @thegirlfriendxo
Reported 2022-01-17 20:33:18
@Aeromexico your staff kept misgendering me until I break down and cry. All because you made me miss my connecting flight and I needed ***istance. Your staff gave me no compensation for my troubles and embarr***ment at the airport.
Kristiina Hurme @KristiinaHurme
Reported 2022-01-15 21:16:31
.@Aeromexico I was waiting for 60 min to speak to a supervisor when you hung up on me. And your agent told me I couldn’t fix a typo on a name... please help me.
Benito Chairez @bchairez55
Reported 2022-01-15 14:47:28
@Aeromexico still have broken luggage and items and nobody has responded 🙄🙄🙄
John Sevigny @John_Sevigny
Reported 2022-01-15 13:45:24
@AeromexicoUSA Your live chat is down for maintenance. I need to cancel my flight because I have Covid. Should I go to the office and speak directly with one of your muppets? I can do that today.
John Sevigny @John_Sevigny
Reported 2022-01-15 13:39:46
Why do you people suck? Why is it impossible for me to cancel a flight over the phone or online? @Aeromexico is really trying to steal from Covid victims who can’t travel. Fix this.
tv ciudadana @tvciudadana1
Reported 2022-01-12 18:23:06
@TheoGenuyt @CiroGomezLeyva1 The problem is, that Aeromexico's CE0 is Arrigunaga, @CiroGomezLeyva1 's favorite businessmen. Incidentally, Arrigunaga participated in FOBAPROA, which is Mexico's biggest scam in History!
Carly Shmarly @CarlyTweetsHere
Reported 2022-01-12 17:15:48
@AeromexicoUSA I hate having to do this, but I've been on hold for over 2h. My issue still hasn't been resolved. Can someone please get in touch? Thanks https://t.co/NSw8fBU3vF
Moi @Dkgjoehg
Reported 2022-01-11 13:29:03
@swiftie4life135 @Aeromexico Nah. They. Cancelled my flights on the way down. They still think I have the money. I had to rebook and repay. And on and on it goes. Gringa.
Natalia Pérez Turner @NataliaPrezTur1
Reported 2022-01-11 06:31:28
@StevenIsserlis @British_Airways It's not only BA, I almost lost my flight with Aeromexico coming back from Colombia a few months ago, because "there was a problem with my cello's seat booking", and on the way there, it took the agent about an hour to check it in.
emoc @emocarlton
Reported 2022-01-10 14:17:31
.@AeromexicoUSA / @Aeromexico I have now been on hold with your customer service hotline for 1 hour attempting speak with a customer service rep to secure a hotel room in Mexico City until I am able to return home. the chat function on your website is "down for maintenance".
FISHEone @fishe__one
Reported 2022-01-10 12:25:24
@AeromexicoUSA I got a survey from you guys when I took my last flight. now I’m trying to answer the questions and I can’t move forward because the company you hired to make the survey for you, didn’t even bother to check if it worked. It gets stuck here. Fix it https://t.co/Z5oYIX8J2Z
Sandra Ruiz @sansus0873
Reported 2022-01-10 12:09:10
@ExpediaHelp I have a problem with a flight Expedia and Aeromexico cancelled in May 2021, there is no follow up with my case. The only mail I have received in December was that the airline says it will not be refund and no options, so I do not have my money, I do not have options!!!
Renato Henkel @HenkelRenato
Reported 2022-01-10 09:13:01
@TheoGenuyt @CiroGomezLeyva1 Somebody and tell the guy he must use the mask correctly please… thats part of the problem , and why he do not ask If in the room somebody knows How ro fly a Dreamliner 787-8, 787-9 OF Maybe some Max 737 & 737Max , this si a problem Not only of @Aeromexico is a problem of all
Marie O @MarieO126
Reported 2022-01-09 18:28:09
@Aeromexico Please help! The chat is down and the callcenter has not been reachable all day. Gracias.
claudia ortega @chelalaortega
Reported 2022-01-09 16:56:12
@TheoGenuyt @CiroGomezLeyva1 Mmmm last time I heard Aeromexico is mostly part of Delta, that is how they avoided going bankrupt. I might be wrong, but this might be the problem with the Mexican work force.
Fulvio Hernandez Rojo @Fulviohernandez
Reported 2022-01-09 12:34:33
Good intervention, Aeromexico must act! But looks like they do not appreciate their own workers!
Itzia Gabriela @ositoestrellita
Reported 2022-01-08 23:43:30
The problem is not due to covid. Aeromexico does not say so but it has serious problems with its workers and the union that on January 4, terminated their contract and want to subcontract them. THEY HAVE NO STAFF and it's easier to blame covid.
Itzia Gabriela @ositoestrellita
Reported 2022-01-08 23:43:16
@TheoGenuyt @CiroGomezLeyva1 The problem is not due to covid. Aeromexico does not say so but it has serious problems with its workers and the union that on January 4, terminated their contract and want to subcontract them. THEY HAVE NO STAFF and it's easier to blame covid.
Amrutha Sridhar @amruthahaha
Reported 2022-01-08 20:10:45
According to @AeromexicoUSA, @hopper broke the rules & completely erased my segment so the airline cannot find my old flight to make a modification. The airline told me to specifically ask Hopper for a supervisor to fix this. Thats when you KNOW theyre playing you!🤬🤬🤬
annnuhhhh 🤟🏽 @turtlexanna
Reported 2022-01-08 18:00:12
@Aeromexico y’all cancelled my flight and it took me 6 hrs just to talk to someone to fix my flight information and even then you’re employees were rude and kept leaving for 30 minute periods
DJ B. @krlos_79
Reported 2022-01-08 16:04:56
@TheoGenuyt @CiroGomezLeyva1 Isn’t just an @Aeromexico problem, many airlines have the same problems and is just a reflect of the lack of empathy of all the people traveling without cautions. Employees of airlines are completely exposed to virus, and this is the risk of traveling this days.
Rodrigo Quintero @roquintero
Reported 2022-01-08 15:57:54
@TheoGenuyt the problem is the company @AM_Escucha @Aeromexico they MUST respond to the customers; PAY for they stay & food; solve with each customer so they flight (even with stops) trough other companies to their final destination. They just don’t care.
@TorrucoTurismo @SECTUR_mx @Profeco
Rodrigo Quintero @roquintero
Reported 2022-01-08 15:53:31
@Estefamw @TheoGenuyt @Aeromexico This is company issue, they must pay for it, not the customers
Rodrigo Quintero @roquintero
Reported 2022-01-08 15:52:25
@cecileti @TheoGenuyt @Aeromexico So? WTF about the customers the company should pay for they stay &food &get new eventual staff. Is not customer issue they already PAY.
Tita Macías @MaciasTita
Reported 2022-01-08 14:35:22
@PablocPenaloza @Aeromexico I never had a problem with them, they were always my first choice and I was always super lucky but this time... It's really really an insult, you just DON'T treat people like that.
JnPa 🦂 @JPaGa99
Reported 2022-01-08 02:48:06
@TheoGenuyt @CiroGomezLeyva1 Today they canceled Mx-Vancouver, but the problem is not Aeromexico at all, they don't have enough staff because they are sick with Covid, thanks to the stupid @HLGatell and the Mexican President.
William Chislett @WilliamChislet3
Reported 2022-01-07 22:06:37
nice lady at @Aeromexico sorted out seating problem.
caro🦇 @carorolina1997
Reported 2022-01-07 21:12:34
@ZanielStone @Aeromexico @AeromexicoUSA Lmaoooo trust me I tried it! The thing is everyone was just blaming someone else and sending us away when we asked them anything, tried @AeromexicoUSA customer service via phone and in person and somehow no one knew how to fix the issue they created 😩
Luis M MB @LuisM_MB
Reported 2022-01-07 20:07:16
@Aeromexico has become the perfect storm, absurdly restrictive, ridiculously bad, and even tho unjustified expensive. Since #Mexicana and #Interjet disappeared (the later because Aeromexico sabotaged its operations) options are horrible in Mexico.
Ilsa Solorio🚀☄️ @ilsasg21
Reported 2022-01-07 19:27:10
@Delta @Aeromexico The phone numbers provided and the ones shown in your website are out of service. Is the worst client ***istance from an airline that I have ever received. Please provide a valid phone number or an email to solve my problem. Thank you.
xxxx🇲🇽 @Petunia_agenteX
Reported 2022-01-07 17:27:35
@emaglem @TheoGenuyt @CiroGomezLeyva1 Whenever my flight had been cancelled by aeromexico there in MEX they put me in the Camino Real. And yes I am happily sitting down in my home in monterrey, dumby
C.Gloine nu i Danmark @C_Gloine
Reported 2022-01-07 17:00:01
This problem is not a surprise… By these days we would have had a world cl*** airport at Mexico. Instead, this government of suckers decided to build something else, a ‘trashport’…
Also, too bad from @Aeromexico not to provide a good p***enger service. Is it because of Omicron?
LUCYAN @_lucyan
Reported 2022-01-07 15:32:20
The story with the @AeromexicoUSA flights was completely different. After a lot of back & forth with both companies, they issued a credit and we booked flights on March 2021, for Sep 2021. In August 2021 those flights were ALSO cancelled. Now the real issue.
#givememymoneyback
Ed Soviético ☭ @StradaEdgars
Reported 2022-01-07 14:14:13
@JenisDarkTrue @ArturBorkowski @Aeromexico Yep, the problem is worldwide and it’s called COVID-19 pandemic 🙄
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