Is Aeroméxico currently down? Live Status and Outage Reports

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r val @rodvzla

Reported 2022-06-27 18:45:00

@AeromexicoUSA You can’t do a simple flight houston- Mexico and you are promoting other destinations fix your planes first

Ron Dineen @DineenRon

Reported 2022-06-27 14:09:07

@Aeromexico I have spent over an hour attempting to finalize a trip I need Wednesday. Your payment system is down online. This is crazy. Can someone please help me

Scot Landry @ScotLandry

Reported 2022-06-24 22:37:29

@Delta - In other words, Aeromexico is stating the obvious. Delta messed up. It controls the new reservation. Delta should fix it. (9/12)

Lennart @lenn2art

Reported 2022-06-22 17:09:14

@Aeromexico @AeromexicoUSA flight waking up 100.000s of civilians! Maybe you can depart earlier or just crash into the ocean. Whatever you think is wisest! We’re fed up with your night flights! @markharbers @minienw @IenWTweedeKamer: ban night flights (22-07hrs)!!! @SchipholWatch https://t.co/5y9OuFApNq

Sarah Lefton @sarahlefton

Reported 2022-06-20 09:33:02

I packed for a two week trip in a carryon (which is a major life achievement) and @Aeromexico won’t let me carry it on because it weighs too much. Checked bags weigh the plane down less I guess? 🙄

Knott Reil @KnottReil

Reported 2022-06-17 16:09:27

@Aeromexico You have my bag. It is in Mexico City. You want Delta to fix this problem. Delta did not lose the bag and can't fix it. I've done what you tell me to do. I contacted you 2x via your website. 02486676 and 02503421 are the autoresponse #s I received. I emailed you directly.

Vanessa Quintana @nessquino

Reported 2022-06-16 18:16:16

@AeromexicoUSA a supervisor just hung up on me! So rude, I’m just trying to resolve and have you honor your policy. Can’t believe this has been an ongoing issue for 7 months

NSU Art Museum @nsuartmuseum

Reported 2022-06-16 08:01:36

Our Keith Haring & Pierre Alechinsky exhibit was featured in the June issue of @revistaaire, available to all @Aeromexico p***engers! Take a look: https://t.co/NbFDIwzAqN https://t.co/frbt79tm6S

Simon @_LoveMTB_

Reported 2022-06-14 22:35:46

@Bloop63997568 @jackjon07762142 @HeathER49366593 @Morlah5 @JustinTrudeau I can get on an Aeromexico plane as of June 20th, no mask, no vax, and fly there with no problem. Coming back I'll be treated like a disease vector. The trick will be to avoid canadian airlines and their clown mandates, ignore their quarantine bull**** on the way back in.

ǝʇɐʞ 🦋 @kategoolsby

Reported 2022-06-14 12:12:38

all flights to cabo delayed from @AeromexicoUSA. disgusting company that has not done anything for the customers who have been waiting since 3am. constantly changing gates so we have to lug our luggage up and down sala a and sala c. just horrible.

David Poucher @DavidPoucher5

Reported 2022-06-13 20:16:34

@SantaFeAlways The 2 guys in the Cessna certainly didn't expect that day to be thier last. The 7 on the ground were just living another day not knowing what was about to happen. RIP to them all. That one and the aeromexico crash over Cerritos were so shocking because they were so close.

fergal mullan wilkinson @fergalmulwilk

Reported 2022-06-13 09:28:04

Been given an 18 hour airport layover with @Aeromexico with no where to stay and airport security won’t let me lie down in seating area despite it being the early hours of the morning. @Aeromexico help please 🙏🏼

Micah Lee Shoemaker @ShoemakerMicah

Reported 2022-06-12 15:27:34

@Desalonsociali1 @ScottDa27080185 @Mikey_Yabes @Astra @NASA @NASASpaceflight See “MUST FIX RELIABILITY” in my comment. At $**** per ride it’s pretty much the cheapest seats on AeroMexico out there, and that market is very real. Agree they need their hardware to actually work to make a penny.

Andrea @AndreaElaine_

Reported 2022-06-11 20:31:49

Hands down have never been so frustrated with an airline as I am today with @Aeromexico

Pancho @pancho018

Reported 2022-06-09 21:23:11

@beto_ramirez @Aeromexico @Delta @skyteam @beto_ramirez file a complaint with the department of transportation, they are legally obligated to answer to them and they'll make sure to make them fix any problem. https://t.co/mBStbJmW0i

Melissa Brown @nymelb86

Reported 2022-06-08 08:49:06

Flew on an overpacked plane with an identity crisis. I purchased a ticket from Air France, but it was also Delta, KLM, & Aeromexico. My Kindle died. Apple products useless wo Wi-Fi. And their antenna was broken so no movies. Old school 9 hour flight. Talked with my https://t.co/IvWneEdA8M

Chris Shackley @chris_shackley

Reported 2022-06-07 12:03:37

@skyteam Be careful about trumpeting your “world cl***” alliance,Flying w/ @Aeromexico for 10 yrs, 10k USD spent on tickets, with @clubpremier_mx, badly treated over past 12 months,waiting 16 days for answer on seating issue. Far better service w @traveloneworld @staralliance

Chris Shackley @chris_shackley

Reported 2022-06-07 11:59:14

Be careful about trumpeting your “world cl***” alliance. Flights w/ @Aeromexico for 10 yrs, 10k USD spent on tickets, @clubpremier_mx member, shockingly treated past 12 months,been waiting 16 days for answer on seating issue,never treated this way by @traveloneworld @staralliance

threesixniner @zaylourry

Reported 2022-06-07 11:16:37

louis in aeromexico’s pride issue 🥵 https://t.co/U2qL8QDIkh

Unsurprised Canadian Nurse @LoLinseylou

Reported 2022-06-07 02:58:55

@EquinoxThree @RobertFife Aeromexico was phenomenal and crazy fast. Our service was phenomenal...then we landed at Pearson. Delayed leaving the plane, 3 changes for baggage carousel, more staff on the public health side of the airport than anyone else. That is the problem, useless federal mandates.

Loc’d & Loaded @ABeautifulMind2

Reported 2022-06-05 17:09:12

@AeromexicoUSA is the worst airline and I will never travel with them again. I haven’t had one flight without an issue

QueenOfEnjoyment @ohwawa_

Reported 2022-06-05 14:00:46

@Aeromexico what’s the point of a connecting flight if y’all leave knowing the flight that touched down is late?! How can one go through customs, multiple gates, through the whole airport to make it in time?!

Jamie wood @Sendwoods

Reported 2022-06-05 05:22:28

@memarkyb @Karrimorsf @ExplorerJust Had success on BA, Singapore & Emirates, but not Iraqi airways, Libyan, Air France or Aeromexico. For some it seems to be just size, others weight. Never had a problem with zips, excellent Bergans 👍👊

Lennart @lenn2art

Reported 2022-06-04 17:03:42

@Aeromexico @AeromexicoUSA: **** off!!! Maybe you’ll understand those offensive words? Civilians around @schiphol were sleeping at 23:00 hrs! You’re not welcome and I hope your plane will crash into the ocean! Get lost! @SchipholWatch https://t.co/YWth7qyytD

Karen @hellomishpocha

Reported 2022-06-04 00:36:59

@Aeromexico hasn’t solved my problem with the lost luggage that I keep tracking on and they keep saying they are bringing them to Peru since last Tuesday. So now, I don’t know what to do. Mr. Ivan Arroyo said he will give me a call two days ago and nothing yet. Bad service :/.

Alexis Z @CoCoBella24

Reported 2022-06-02 17:12:18

@AeromexicoUSA I have heard this story for the last 6 Months and no one has fixed my issue or contacted me like you told me a month ago so your company leaves me no choice!!!! This is the worst customer service I have encountered!

Brenda Storch 🌮 @LaVitaminaT

Reported 2022-06-02 14:30:22

Shoutout to Fernando Buenfil with the #Aeromexico crew on flight 682 MEX-ORD on 5/27. Not excited to fly on the infamous 737 Max 😭😭😭 He was able to calm me down and checked in periodically. A true pro! Made up for the long delay. ✈️ @AeromexicoUSA

Cat @Cat_luvsjinbts

Reported 2022-06-02 02:28:29

@AeromexicoUSA I booked a flight and I need to cancel it but your website is down and no one answers on the phone number you have listed. Help.

Leonardo @Lbruin1

Reported 2022-05-31 22:01:45

@keeksF89 @Aeromexico Same issue here. We’re you able to fix it?

Cigs & Wigs @bowtiesandlies

Reported 2022-05-31 18:40:48

@ZeekArkham Cerritos is a nice mall. https://t.co/NAatfFayj7 It's close to where Aeroméxico 498 went down after the midair caused by the Piper. I remember this day very well and didn't live too far from there then. That's Carmentia Road emergency vehicles are on. https://t.co/d0RjJwrbJ1 https://t.co/p0AEuprgsL

Angélica Janet Gutiérrez @AngelicaJanet

Reported 2022-05-31 14:15:11

@adanjchavez @flyvolaris I agree @flyvolaris has been terrible EVERY time I fly and they have never resolved any issue I’ve had with them. I have always preferred @AeromexicoUSA

Vincent @ViniLux2000

Reported 2022-05-31 08:27:06

@lufthansa @Aeromexico Klm Paris support center says “not my problem contact Lufthansa”. @KLM always open to take my money but making me travel is another thing.

GENcarlos ☕️ @gencarloss

Reported 2022-05-29 15:32:15

@nataliadeodato @Aeromexico @Aeromexico please do something to solve this problem

Vincent @ViniLux2000

Reported 2022-05-28 23:26:01

@KLM Aeromexico is trying to fix the problem let me wait to see if they could do something

🐈‍⬛ @keeperofflamez

Reported 2022-05-28 14:08:09

Wtf is going on with my flight being rescheduled with AeroMexico but there’s no flight details on my first stop in Atlanta ffs

Martin Gomez Escobar @Martin_GoEs

Reported 2022-05-26 22:51:03

Receive reply from Aeromexico. Better offer yet still will have to cough up 70+ dollars as they state due to depreciation. If they hadn’t broken it, I wouldn’t have needed to buy a new suitcase as previous was 1year old

Frank L 🇾🇪 @lehne_j

Reported 2022-05-26 11:55:55

Years-long problem w/ @AeromexicoUSA are their abhorrent IT issues that prevent p***engers from checking into flights online or using their app. There is zero excuse for this crap. @flyvolaris and @VivaAerobus don’t have these issues.

Brian Venisky @TechAnimator

Reported 2022-05-26 11:23:58

@Aeromexico @AeromexicoUSA Have a case number for an issue from March 17, still have not heard back. Multiple emails to try and follow up since in the last few months with no answer. I'm ***uming 10+ weeks is not the typical wait time?

stefany garcia @stefany81179545

Reported 2022-05-25 12:00:05

@eDreams @vanessamelisa @Visit_Morocco_ @eDreams_fr @Aeromexico @Profeco @eDreams contacted me via DM to "solve" my problem and what they told me is what they have told me these last five months, they are playing with me and with my time. I AM NOT GOING TO WAIT ANY LONGER, you have until tomorrow to give me a solution. @porterairlines

Darrell Carrington @darrellgolfnut

Reported 2022-05-25 00:06:00

@AeromexicoUSA @Aeromexico @Delta @DeltaAirlinesS3 TERRIBLE experience today - wife told me not to trust you. said unprofessional & noting will go right. Should have listened. You & Delta SUCK!!! $19.95 for an hour of internet service and it literally goes down every 5 minutes.

sikkaashish @sikkaashish1

Reported 2022-05-24 01:17:42

@eelieli @Aeromexico @airfrance @skyteam Why did they bring us down when they made us stand waiting for a bus? There are old people and kids and it’s past midnight. They can’t even stand and many people are just sitting on the floor. My first and last time with @Aeromexico

chad @NHGfin

Reported 2022-05-23 23:27:58

@GregAbbott_TX And by that you mean ALL Latinos, right governor? Say, I was driving by the airport the other day and u know what plane I saw landing? AEROMEXICO!!! Governor, you gotta shut down the skies!! We need a no fly zone and Patriot missles so we can shoot down all Mexican planes!!!

Will Trujillo @will_truj

Reported 2022-05-23 17:44:24

@AeromexicoUSA I sent you a dm already. I can’t seem to get in contact with someone that can help with this issue. #worstcustomersercive

Lara Lucic @LaraLucic2

Reported 2022-05-23 09:38:27

Pt.4 The @Aeromexico agent told us that the only way we could reach customer support was via email and ***URED us that if we emailed prior to the expiration of the vouchers, that there wouldn't be an issue 1. issuing a refund or 2. extending the expiration date on the vouchers.

MarV @MarV59327568

Reported 2022-05-22 20:22:01

Only problem with Aeromexico … we want to fly to Nicaragua and they don’t let us in the plane. They say there are problems with the approval. Now we stack here in Mexico… No one at the support can help us! #aeromexico pls help us!

Just Airliners @AusterityAirli1

Reported 2022-05-22 02:54:20

klaus DP @La_Klaus_

Reported 2022-05-21 19:33:39

@AeromexicoUSA i purchased seats 4 our flight 2morrow. tried 2 check in but the seats I purchased seem don't exist. My 75 y/o mom needs a little leg room. I couldn't fix nothing over the phone. I don't want 2 get 2 the airport 2morrow and not get seats I purchased, what can I do?

G @OnlyWayIsGinger

Reported 2022-05-20 15:10:39

@Aeromexico my boarding p*** has ‘ms’ added at the end of my name. My booking shows the correct name that matches my p***port. Is this just Aeromexico formatting or Will this be a problem when I fly tomorrow?

Amani @Amani_K_

Reported 2022-05-19 18:07:57

@Aeromexico very disappointed we got ZERO RESPONSES to numerous follow-up attempts on our lost checked bag 10+ days ago. Forced to spend $800+ to replace missing items! Poor customer service with only email to handle our issue instead of real humans! NEVER flying w/ AM again 👎🏼

Olivia N @Oliosong

Reported 2022-05-19 11:06:58

@LaraLucic2 @Aeromexico I’m having the same issue. I bought 3 tickets for my family from Seoul to Mexico, they couldn’t travel because of covid restrictions. @AM_Escucha @Aeromexico refused a refund and gave me vouchers instead. But there’s no direct flight from Korea to Mexico anymore…

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