Is Aeroméxico down right now?
(latest update November 26, 2022)
Aerovías de México S.A. de C.V., which operates as Aeroméxico, is a Mexican airline based at the International Airport of Mexico City. Is it up or down? Is it down for me? Check the status or Report your issues below!
Advertisement - Continue Reading Below
Aeroméxico Problem Reports
No problems detected with Aeroméxico
0
Reports
last 20 minutes
Problems in the last 24 hours
Show Social Media Reports
Aeroméxico Latest Reports
Scroll down
Anthony Farnell @AnthonyFarnell
Reported 2022-11-25 15:39:06
@Aeromexico some great “Black Friday Deals” on your website. Only problem is that they don’t exist when you try booking. In fact the actual return flight from Montreal or Toronto is about double this. https://t.co/ZVzV3emSn1
Martin Smith @martinb3
Reported 2022-11-24 09:57:31
When @Aeromexico says "throughout" they mean *two hours.* I can't tell if this is an onboard wifi IT problem or a voucher translation problem. https://t.co/bbKhNEnAYp
Thomas Merpez 🐝 @TJM92117
Reported 2022-11-23 23:24:45
@AeromexicoUSA @AFAC_mx Update, you charged our credit card anyway and did not issue us tickets. Your current customer service model sends to be hang up on the customer. I am speaking now with my 3rd agent tonight.
Steve Brooks The Drone Pilot @stevenleebrooks
Reported 2022-11-23 18:11:50
@CarlosdelRio7 @AeromexicoUSA Have encountered that several times w other airlines. Most likely either a) they are not thinking at all and forgot to turn on the A/C, or b) something is broken and they will never admit it. Either way #AirlinesSuck
'stina is a shiny special one @stinapag
Reported 2022-11-21 16:53:07
We used to scramble over the ruins in Tulum too. Wasn't anything there back then other than the ruins and some vendor stalls.
We'd go down to Akumal every spring break for a good hunk of the 80s, because Aeromexico had a kids-fly-free-with-adult deal and there were 4 of us.
H B @DieHardFunFirst
Reported 2022-11-21 14:33:01
@Aeromexico as I'm checking into my flight it won't allow me to enter my KTN (known traveler number) for TSA Precheck, how can I fix this issue??
ciaosulli @ciaosulli
Reported 2022-11-20 21:07:14
@Aeromexico and Isaac Rocho Porras do not care about their business cl*** customers and the disgraceful customer service they receive. Re case 02829124 - shut down within a couple of hours, points ignored and a couldn't care less attitude. Just like the experience at the airport.
rachael @rachaelt316
Reported 2022-11-18 13:55:02
oh my god that was a ****ing rough landing the ****ing armrests like like struck down when the plane landed and one hit my arm thank you aeromexico
Tonei Glavinic, EA @tonei
Reported 2022-11-15 23:00:40
@Aeromexico @Delta Oh also whatever they’re using to generate boarding p***es for apple wallet doesn’t support special characters like ú. Which is a problem for a Mexican airline. https://t.co/bOrUrt2hEv
Daniel Summers, MD (self-parody) @WFKARS
Reported 2022-11-15 21:27:22
@Aeromexico it would be great if someone with the ability to actually be helpful would get involved and resolve this for my brother
Joe Summers @joetlnf
Reported 2022-11-15 21:20:40
@clubpremier_mx @AM_Escucha (1/4) Here is the issue. We purchased 3 separate return tickets with Aeromexico, all with enough time in between to get to the gate and arrive at our next destination. The member of our party with the biggest scheduling issues bought them directly through AM.
Joe Summers @joetlnf
Reported 2022-11-15 17:36:21
@Aeromexico we need to make modifications to our flight and have questions about our Club Premier membership. Your phone system doesn’t seem to be functional. Can you please let us know how we can contact you to fix this? We have been back and forth on your system for an hour.
Sara patry @Sarapatry1
Reported 2022-11-13 20:32:21
@AeromexicoUSA I was supposed to take a flight from Cancun on 12/11 at 7.21am with a connection at Mexico City to then fly to NYC. The flight was cancelled as one of your engine was down. After waiting 7h, I was moved to a flight the day after and didn't receive any compensation.
Joshua Granados @joshGrana2
Reported 2022-11-13 08:15:18
@AeromexicoUSA pls fix your website so I can PAY for my seat upgrade. Every time I try it gives me an error. I've tried the app and the website and theres NEVER a rep available to help me.
Darius K @dariuschicago
Reported 2022-11-11 20:36:51
@VenturaReport @DailyCaller Jorge, these are illegals. Mexico should issue them a First Cl*** ticket on AeroMexico and send them back to Caracas….why should America tax payers be responsible for this nonsense? Good for Joey B. 🍻
Rocco DeVito @radevito3
Reported 2022-11-10 17:17:18
@AeromexicoUSA I wasted an an entire day, vacation day, and hotel night, what are you going to do to fix this
Rocco DeVito @radevito3
Reported 2022-11-10 14:02:10
Waited on @Aeromexico plane for an hour and then had to deplane and they provided zero information on what we should do, what the issue was, or what we need to do now…and no lunch voucher. What a joke…hope I get to go on vacation lol
Paul Kankowski @UltraRunnerPaul
Reported 2022-11-08 01:21:37
@AeromexicoUSA Issues with everything being shut down during COVID. Our hotel went into lockdown. They stated I could not get a refund until it had been one year. It has now been two years and they do not respond to emails. They refunded two of the four tickets.
Latinometrics @LatamData
Reported 2022-11-07 09:55:56
(9/10) In absolute terms, Aeromexico had been the leader in p***engers flown up to 2019, with 20.5M p***engers flown.
After a severe crash to 9.4M in 2020, it lost that title to Volaris.
Zoe Wren @ZoeWren1
Reported 2022-11-05 17:40:09
@Aeromexico you took our money, failed to issue us a voucher correctly and are now ignoring my emails. I've been trying to deal with this amicably for 21 months. I'd appreciate a proper response.. And my vouchers!!
Monica Rollins @monicakrollins
Reported 2022-11-05 01:37:01
So then I proceeded to follow the supervisor and another @Aeromexico employee to try and track down my luggage that I checked from my previous flight and after about 30 minutes we found my luggage @Delta
Monica Rollins @monicakrollins
Reported 2022-11-05 01:33:55
So then the gate agent tells me that they cannot fix my ticket and the flight is now closed and that I need to leave the terminal and go to the check-in counter at @Aeromexico to see if @Delta can fix my flight
Ao Wang, MD @SusieWang01
Reported 2022-11-03 23:28:27
@AeromexicoUSA No refund received 14weeks after successfully requested and approved for total refund. No response after 6weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-11-03 23:28:07
@AeromexicoUSA No refund received 14weeks after successfully requested and approved for total refund. No response after 6weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-11-03 23:27:38
@AeromexicoUSA No refund received 14weeks after successfully requested and approved for total refund. No response after 6weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-11-03 21:31:09
@Aeromexico No refund received 13weeks after successfully requested and approved for total refund. No response after 4weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-11-03 21:30:56
@Aeromexico No refund received 13weeks after successfully requested and approved for total refund. No response after 4weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-11-03 21:30:35
@Aeromexico No refund received 13weeks after successfully requested and approved for total refund. No response after 4weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-11-03 21:30:08
@Aeromexico No refund received 12weeks after successfully requested and approved for total refund. No response after 4weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
🌍Jpbfrance🌎 @jpbfrance
Reported 2022-11-01 07:29:53
@AM_Escucha - I have an issue with an @Aeromexico reservation not taking into account my @skyteam Elite Plus status from a partner airline. Can you please help? My DM is open. Gracias de antemano.
Jordan Mazza @JordanMazzaTV
Reported 2022-10-28 21:33:44
@wallerABC7 @AeromexicoUSA I’m always afraid of dropping my phone during flight and it sliding all the way down the plane! At least that didn’t happen to you, I guess? Haha. ¡Buen viaje! 🇲🇽
Derick Waller @wallerABC7
Reported 2022-10-28 21:12:04
How it started//how it’s going. 😂 we’re in Mexico. I dropped my phone under the fancy lay flat seat. mechanic had to come on the plane & remove the seat to get it out. Lifesaver. And good news! This won’t be an issue again because flying coach on the way home. 😂 @AeromexicoUSA https://t.co/vcHhXgeK9r
Delilah Sundown @dlsundown
Reported 2022-10-28 17:42:23
@AeromexicoUSA my issue has not been resolved or even explained. The customer service has been awful. I was told over DM that the issue would be resolved and it has not been. Coupled with terrible service on our first flight.
Delilah Sundown @dlsundown
Reported 2022-10-28 17:12:43
@AeromexicoUSA Hi, the call center is not resolving this issue.
Ao Wang, MD @SusieWang01
Reported 2022-10-26 01:04:23
No refund received 12weeks after successfully requested and approved for total refund. No response after 4weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-10-26 01:04:12
No refund received 12weeks after successfully requested and approved for total refund. No response after 4weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-10-26 01:04:04
@Aeromexico @stefijimenezp No refund received 12weeks after successfully requested and approved for total refund. No response after 4weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-10-26 01:03:10
@Aeromexico No refund received 12weeks after successfully requested and approved for total refund. No response after 4weeks after reporting issue with customer service. Is Aeromexico a legal airline or with any reputation or credit?!!
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:40:00
No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:39:54
@Aeromexico No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:39:41
No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:39:32
@Aeromexico @stefijimenezp No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:39:10
@Aeromexico No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:38:36
@AeromexicoUSA No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:38:21
No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:38:12
@AeromexicoUSA No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:38:00
@AeromexicoUSA No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
Ao Wang, MD @SusieWang01
Reported 2022-10-26 00:37:18
@Aeromexico @AM_Escucha @AICM_mx No refunded received 11weeks after a successful refunded request has been done. No customer service response to the issue after 11weeks. Aeromexico airlines don’t send refund even as promised per airline policy. Is Aeromexico a legal airline or with any reputation
N D @_nathanield_
Reported 2022-10-25 22:04:48
@AeromexicoUSA still be stealing my return money and pretending to fix the issue. So they can keep it. Like common. It’s been 5 months now. Bunch of thieves.
Enio Pereda @Neopereda
Reported 2022-10-19 19:01:59
@49ers @1800Tequila @united I'm down, as long as we don't fly @Aeromexico
Show Aeroméxico Comments
Aeroméxico Comments
Advertisement - Continue Reading Below