Is Aeroméxico down right now?
(latest update March 24, 2023)

Aerovías de México S.A. de C.V., which operates as Aeroméxico, is a Mexican airline based at the International Airport of Mexico City. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Daniel Smith @DannyAdelante
Reported 2023-03-14 16:18:04
@unaeb @AerLingus It's nonsense. Most languages have accents of some sort. If you try to book a flight on Iberia or Aeroméxico, it's not an issue at all. It is just a lack of willingness to search for a different website designer.

ok_twitting @TwittingOk
Reported 2023-03-07 21:57:14
According to @Aeromexico, miscalculation of weight and not stocking a p***enger plane with enough water is a “bad weather problem”. Wow. I wonder what @AFAC_mx will think about it

KCBooey @BubbaBooey
Reported 2023-03-06 13:55:59
@geoffschwartz Took Aeromexico to Cancun about 25 years ago, and finally took off after a 6 hour delay. Once we were onboard a safely in the air the pilot apologized for the delay and informed us they were able to fix the landing gear situation. We definitely needed that free beer while landing

hrnball @oppa1765
Reported 2023-03-04 12:19:20
Hey @Delta why dont you automatically credit Sky Miles for flights flown on Sky Team partners? Flew @AeromexicoUSA and provided SM# and your agent is asking if I’ve contacted AeroMexico. This feels more like a you problem https://t.co/SPWtgZU9WO

Paul Reynolds @PaulReynolds69
Reported 2023-03-03 21:39:55
@ajlamesa She blocked me recently for referencing “oceans are sneezing COVID” w/o tagging her
Re TJ airport, I live in S.D. and frequently go to CDMX for work/fun. Nothing is better than taking the CBX bridge over the border into that airport for that easy flight down on AeroMexico

Rajai Love'sPurple @purple_gigglez2
Reported 2023-03-03 00:27:24
@AeromexicoUSA I appreciate them not taking off due to a engine problem, however we could have gotten off that aircraft and on another hours before. Why have us just sit there?

lizzz 🇲🇽🦁 @lizromvnxo
Reported 2023-03-01 00:11:44
Don’t use @Aeromexico app at all they’re a bunch of scam never received a confirmation email for my moms trip but they are so quick to take the money. Fix your app!!!!

Skycoair @ask_skycoair
Reported 2023-02-28 23:57:28
How do I talk to an Aeromexico live person?
If there is any problem or need any information related to the trip, look for How to Talk to a Live Person in Aeromexico? https://t.co/p***tpjwkJ
#information #news #aeromexicoliveperson #trip

Sonic Boy @sonicboymusic
Reported 2023-02-28 12:42:05
@AeromexicoUSA They didn’t let me aboard because of my Mexican p***port is expired despite I’m a Mexican citizen and I have traveled with delta and Alaska airlines with stop in L.A without any problem , I don’t recommend Aeroméxico

AboutAirlines @kingmax79173857
Reported 2023-02-28 02:27:15
"Travel plans changed? No problem! @AeromexicoUSA has got you covered with their h***le-free Cancellation Policy, Refund Policy, and Flight Change options. https://t.co/ig5LQWtKxs
#Aeromexico #CancellationPolicy #RefundPolicy #FlightChange #TravelMadeEasy" https://t.co/gLri48pwd8

Mariana Gispert @marianagispert
Reported 2023-02-28 01:01:52
@Cat_luvsjinbts @Aeromexico I have the same issue, have you had any advance!? Help please @Aeromexico is not a serious company 😡

Mide @UnMagnifico
Reported 2023-02-27 21:25:53
@Aeromexico I never altered the subject, simply replied every email. Tried replying now and it’s generated another case… fix your system @AeromexicoUSA @Aeromexico
#02825820
#02917415
#02983858
#03002874
#03112101

Mide @UnMagnifico
Reported 2023-02-27 20:49:56
@AeromexicoUSA These incompetent airline made me open multiple cases for an issue they could have resolved instantly. They still haven’t done anything to resolve complaint! @AeromexicoUSA @Aeromexico
#02825820
#02917415
#02983858
#03002874

Swati Singhania @swateam91
Reported 2023-02-27 17:54:55
@Aeromexico you've given us multiple excuses for why we are STILL on the tarmac for this overheated flight. These include: overweight flight, tire issues, engine failure, broken AC and instead of getting us to a gate and allowing us to at least see...(1/2)

Mike @lisanti
Reported 2023-02-26 00:17:30
@VivaTeEscucha Still not offering a refund even though @Aeromexico and @flyvolaris were taking off out of LAX today. Definitely not a weather issue 🍿🍿🍿

Matt Wood @xMattWood
Reported 2023-02-24 14:10:19
@AustinXAvery @AeromexicoUSA The whole PorDetroit family is in Mexico City right now. I’m sure if you needed a place to crash they could work something out to help.

mario @mario52119112
Reported 2023-02-24 00:26:38
@AeromexicoUSA @AustinXAvery He’s one of the best bottoms in the world you better fix this Mr 😡

Robert Anderson @ProfRobAnderson
Reported 2023-02-23 19:25:43
@MaybellRomero @AeromexicoUSA I can see a lot of maritime liens down there.

Maria Taheny, PhD @TahenyMaria
Reported 2023-02-23 11:42:12
@RodFlemingWorld I have had this "gift" since I was five. The first helicopter crash dream. I suspect it was to warn us because it hit a block away from us. I have had more than I can count. Cerritos crash (Aeromexico) hit a block away too. I used to panic until I got spiritual direction 1/

Cheetah Pizza @CheetahPizzas
Reported 2023-02-22 23:09:28
@DevinCow One is Right.
(August 31, 1986)
Aeroméxico Flight 498
went straight down into
the ground, into homes
and Cerritos Elementary School.
Cerritos Plane Crash kill 82.
(school was empty at the time)
HOWEVER,.
The Fresno crash
impacts for the people
were unknown in m*** grave.

dianachaveznochebuena @dianachaveznoc1
Reported 2023-02-22 20:52:37
@NayarMayank @Aeromexico I agree with you , why don’t @Aeromexico fix his customer service first , I also being waiting for a refund for 30 days now (they sold me a ticket for my dog to travel back home and it was not possible for my dog to travel back⁉️ My dog is stock in that city due to “restrictions

Tonei Glavinic, EA @tonei
Reported 2023-02-21 00:43:42
I gotta say, I’ve never had an issue with @Aeromexico cabin crew but every interaction I’ve had with their baggage staff at @AICM_mx has been awful. They’re clearly trained to avoid taking a claim by any means necessary.

Justhere2read @here2readshit
Reported 2023-02-20 14:03:53
@AeromexicoUSA Husband is currently in the TIJ airport with a confirmation number and a purchased seat. He's being told he doesn't have a reservation and that he has to call someone in customer service! There's no one in the airport who can fix this?

Aviation Network @AviationNetwor1
Reported 2023-02-19 01:26:14
Global Connections ✈ AIR CRASH INVESTIGATIONS #48 ✈ Who Made The Mistake That Ended In Disaster? (Aeromexico Flight 498) - DISASTER BREAKDOWN 🇲🇽🇺🇸 ✈ https://t.co/kpf054upXz

Aviation Network @AviationNetwor1
Reported 2023-02-19 00:39:28
https://t.co/gFKZH8pEOv Global Connections ✈ AIR CRASH INVESTIGATIONS #48 ✈ Who Made The Mistake That Ended In Disaster? (Aeromexico Flight 498) - DISASTER BREAKDOWN 🇲🇽🇺🇸 | https://t.co/pHlKDImvxh | via @AviationNetwor1 | https://t.co/A7bJ1Brt2B 🇬🇧

Aviation Network @AviationNetwor1
Reported 2023-02-19 00:29:31
https://t.co/gFKZH8pEOv Global Connections ✈ AIR CRASH INVESTIGATIONS #48 ✈ Who Made The Mistake That Ended In Disaster? (Aeromexico Flight 498) - DISASTER BREAKDOWN 🇲🇽🇺🇸 | https://t.co/X6uOEEnGuH | via @AviationNetwor1 | https://t.co/NBqXklk9pI 🇬🇧 https://t.co/GDhq6IjBrR

Aviation Network @AviationNetwor1
Reported 2023-02-18 23:48:43
Global Connections ✈ AIR CRASH INVESTIGATIONS #48 ✈ Who Made The Mistake That Ended In Disaster? (Aeromexico Flight 498) – DISASTER BREAKDOWN 🇲🇽🇺🇸 ✈ https://t.co/SL4xEygcTV

I’m______-ing @Dingaling1111
Reported 2023-02-18 09:34:50
@Aeromexico I need to file a claim. Case 02898213. You sent me across the planet out of my mind and without my bags. The disregard for my safety and well-being is a much greater liability than the value of my luggage. Please help me resolve this issue.

Anjeli Sharma @reilyheart
Reported 2023-02-15 15:45:48
Day 18 and still no word from @AeromexicoUSA @Aeromexico regarding our reservation due in a few days. Took our money and no tickets. This is getting ridiculous. Please address my case and stop telling me it's being worked on. Outrageous customer service to take this long to fix.

SpeechDebelle @SpeechDebelle
Reported 2023-02-15 08:05:19
I remember an @AeromexicoUSA employee asked if I knew what line I was in the check in - It was business cl***. Where I was supposed to be. I teased him so badly for like 20 minutes straight until he literally ran off.
Some of my finest work actually.

Anjeli Sharma @reilyheart
Reported 2023-02-10 17:28:07
@Aeromexico hope that you don't have an issue with your purchase. Their response: The response time for our cases is from 1 to 15 business days, so it will be necessary to wait a little longer to get your response to the email registered in your case. We appreciate your patience.

Ellen Ripley @EllenRipley5781
Reported 2023-02-08 22:07:59
@Aeromexico Yeah the problem is you are willing to leave paying customers stranded in the terminal for 20+ hours with no information and no duty of care. Competent airlines put p***engers up in a hotel overnight if the flight is delayed to the next day.

Your Local Shithead @slamhog7
Reported 2023-02-04 21:56:51
@delta it’s your problem now, even though @aeromexicousa changed flight times causing the issue in the first place

her/she kisses @sofiadlgarza
Reported 2023-02-03 21:58:49
@Aeromexico is literally let down after let down

AMANI @amaniHiME
Reported 2023-01-31 19:36:31
@Delta and @AeromexicoUSA spent 29 hours pointing fingers at each other about who is to supposed to compensate, while this p***enger who needed WHEELCHAIR ***ISTANCE had to spend over $100 on cabs to couch crash while HER DOG WAS DYING in her home in Mexico. Make it make sense.

AlphaEta @AlphaEta68
Reported 2023-01-29 20:17:31
@Rahim_Arrahim @ScottNix9 @justplanes @AeromexicoUSA @Aeromexico Yes, it was a gal .... But there is an interesting story here. This lady had married a pilot who crashed and lost his life several years ago. After his death, she studied and became a pilot herself. And last week she got to join her husband.
https://t.co/h15GknV4xX

Mad Dog @High_Core
Reported 2023-01-29 19:17:27
@Rahim_Arrahim @ScottNix9 @justplanes @AeromexicoUSA @Aeromexico You have a BIG problem, you need therapy, or even better, a new brain.
I have heard lots of stupid things, but this one makes te rest insignificant.

Jos Grain @JosGrain
Reported 2023-01-29 04:02:24
@Aeromexico When are you going to fix your site? I can't use it and it's been like this for several days. https://t.co/zWjD20cYVm

Sokio @sokio
Reported 2023-01-28 18:25:52
Hey @delta and @Aeromexico, you need to issue and official apology to @natiniacos

Spencer Knisely @knisely_done
Reported 2023-01-28 17:12:20
@AeromexicoUSA we had a beautiful time in MX as usual. Struggling only with AM to take care of a customer service issue. Nobody will contact us or take action. Anyone there at all?

Moni’s Esposo @EsposoMoni
Reported 2023-01-27 16:10:42
@Aeromexico #AICM What’s the problem with the checked bags for flight 189 (TIJ-MEX)? 40 minutes and only 8 bags have off? COME ON. LAME.

Martin Bélanger @mbbelanger
Reported 2023-01-25 08:46:14
Hey @Aeromexico managing trips option is broken for app and web. Please fix!

SEB @gsoulstar
Reported 2023-01-24 17:55:38
@Aeromexico hi I need help with my reservation, I payed for two pieces of luggage and it is not showing when I checked in for my flight. Can someone help fix this? @AeromexicoUSA

Hongming Zheng @ZhengHongming
Reported 2023-01-23 19:19:58
@BDFphotography @DjsAviation @Baqir_KPAE Is Biz park is the “Metal Shorts” lot? If so, then no. It was somewhere just south of the tower, next to a lot of Helis (R22s?) About midway down the airport. Was rushing down just after getting Aeromexico; whoever was in that UND C172 got a great backlit view of Aeromexico. https://t.co/M94hb0DzAQ

Tonalamatl/mexialma @almamexi
Reported 2023-01-22 14:55:43
In 2018, Aeroméxico and the SCT both issue a statement refuting COFECE's ***ertion that Aeroméxico has behaved as a monopoly.

Luis A. Terrero @latr88
Reported 2023-01-22 14:55:26
@AM_Escucha @Aeromexico @AM_Escucha I just sent you the details and called your #customerservice twice today with #nosolution to a problem I didn't create

Luis A. Terrero @latr88
Reported 2023-01-22 14:48:22
@Aeromexico @AM_Escucha why were our business cl*** seats changed without notice and now you can't fix it? Same PNR, flying together and someone on your side just decided to change it, that's #badcustomerexperience and #badservice for a client that trusted you #aeromexico

Aviador737 @Aviador737
Reported 2023-01-22 11:21:26
@flightradar24 I'm not talking about what the Aeroméxico crew did, who surely did the right thing and did it very well. I just don't agree with your argument that they went down to FL 200 “to get out of RVSM space” (?)...Technically that is incorrect...and I have nothing to ask to Aeromexico.

RadarBox @RadarBoxCom
Reported 2023-01-22 05:40:47
Update: Aeromexico flight #AM4 from Paris to Mexico City, squawking 7700 (emergency), returned to Paris (CDG) due to an engine issue: https://t.co/0oYd9UEBB0 ✈️
@lemondefr @FRANCE24
#Aeromexico #FlightEmergency

RadarBox @RadarBoxCom
Reported 2023-01-22 05:35:57
Update: Aeromexico flight #AM4 from Paris to Mexico City, squawking 7700 (emergency), returned to Paris (CDG) due to a technical problem (engine issue): https://t.co/0oYd9UF9qy ✈️
@lemondefr @FRANCE24
#Aeromexico #FlightEmergency
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