Is Aeroméxico down right now?
(latest update October 17, 2021)
Aerovías de México S.A. de C.V., which operates as Aeroméxico, is a Mexican airline based at the International Airport of Mexico City. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Aeroméxico Problem Reports
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Jen Mayer @sevensmummy
Reported 2021-10-17 12:12:12
@Aeromexico @Expedia @Delta OK! There is a problem with my booking. I have just returned. I tried to take care of this before I left. I was booked on 2 outgoing fights 10/10 on from Nashville to Detroit and the other from Nashville to Atlanta. Both had the final destination of
Angela H. @angelhdez770844
Reported 2021-10-16 08:52:31
@Aeromexico I’ve been calling since yesterday trying fix an error one of your employees did on my flight and I keep getting hung up. Supervisor was suppose to call back yesterday and nothing.
Robin @RFalisse
Reported 2021-10-15 19:46:04
@eDreams Hi,Big issue with my luggage when I want to check in on Aeromexico flight. I bought 2 extra checked luggage up to 23 kg and it is said I can only bring 2 hand luggage of 10 kg. Chat human could not help me and say I was wrong, yet I have proof and email. See pic. https://t.co/RvLg9lheFC
Enrique G @EnriqueGzs
Reported 2021-10-15 10:11:25
8 Hours later, and your site and app is still down - what the **** is your IT department doing??? What a bullcrap of a "flagship"airline!!
@Aeromexico @AM_Escucha https://t.co/XzUfoDBTKF
Raul @raulgaitan
Reported 2021-10-14 21:02:39
@Its_Big_Billz @Clfarrera @Aeromexico They’re crazy expensive right now. Part of the problem is UK having so many covid restrictions for travelers
bertha suarez @littlebertha11
Reported 2021-10-14 13:43:12
@AeromexicoUSA And if they don't fix it, then you also won't help?
Rakesh Sharma @RakeshS35512354
Reported 2021-10-14 10:05:44
@aeromexico support
How to issue ticket if last name not available on p***port
Jose Luis Aguilar @jagui2k
Reported 2021-10-12 15:06:10
My parents flow from Mexico to Cancun by @Aeromexico without any problem with the powered mobility car (one of them has problems to walk so she needs ***istance, specially in long distances). In their flight from Cancun to Querétaro via @flyvolaris the company refused to allow
Grand Masker Kushibo, MPH @kushibo
Reported 2021-10-11 20:08:00
The crash in Santee, California, killing people on the ground, reminds me of the horrific crash of an AeroMexico and a small private aircraft into the suburban Los Angeles County community of Cerritos in 1986, which led to changes in air traffic safety.
https://t.co/u6jDSsK8eM https://t.co/qpJ6IEJDkS
INSOLEurope @INSOLEurope
Reported 2021-10-11 12:30:07
Aeromexico, which filed for bankruptcy protection when Covid-19 pandemic brought travel to a halt, filed a motion late Thursday to extend the period to issue a complete plan to Dec. 9.
https://t.co/pCHlYX9NuF
Karina Orozco @_karinaorozco
Reported 2021-10-10 17:27:13
@AeromexicoUSA… warning! One of the worst airline companies I’ve ever dealt with. Been trying to resolve an issue since August (both via phone & email) yet no one has been able to help. Please do not use them.
Gaby @gcbellad
Reported 2021-10-08 19:38:47
@AeromexicoUSA you need to fix your customer service! I checked into my flight and the airline resold my ticket to someone on standby! Fix this now!
Lance Kissler 🦅🏳️🌈 @lkissler
Reported 2021-10-07 17:18:36
Thank you to @AeromexicoUSA for the follow up! They were able to issue me a travel voucher for future use. 🙌🏼✈️
Tiffany Kowalski @tk3k_
Reported 2021-10-07 08:54:27
@AeromexicoUSA GET IT TOGETHER! We’ve tried for nearly 24 hrs to check-in online & on the app & it DOESNT WORK! We are now @ the airport & there is NOBODY at the desk! This is ridiculous!! Really wish @Delta hadn’t switched us over to y’all! Major thumbs down! #Aeromexico
Tiffany Kowalski @tk3k_
Reported 2021-10-07 08:52:42
@AeromexicoUSA GET IT TOGETHER! We’ve tried for nearly 24 hrs to check-in online & on the app & it DOESNT WORK! We are now @ the airport & there is NOBODY at the desk! This is ridiculous!! Really wish @Delta hadn’t switched us over to y’all! Thumbs down! #Aeromexico #thisiswack
Tiffany Kowalski @tk3k_
Reported 2021-10-07 08:51:02
@AeromexicoUSA GET IT TOGETHER! We’ve tried for nearly 24 hrs to check-in online & on the app & it DOESNT WORK! We are now @ the airport & there is NOBODY at the desk! This is ridiculous!! Really wish Delta hadn’t switched us over to y’all! Absolute garbage! Thumbs down!
Airline Weekly @Airline_Weekly
Reported 2021-10-04 10:32:08
The pandemic eased U.S. regional's pilot woes but only temporarily. That shortage is back, plus challenges with technicians and entry-level jobs.
Read more, plus Aeromexico's reorganization plan, ITA's order, and the latest on the recovery, in the issue. https://t.co/vqdnbxFhAT
amandita @A_Bergz
Reported 2021-10-01 12:37:37
we flew Aeromexico from cdmx to cancun and the plane was gorgeous. Brand new. clean everything. Some new air flow system where the plane didn’t even smell like a plane.
H.O.D 🍀🇲🇽 @xxxdanielcd
Reported 2021-10-01 12:18:52
@misslittlebody Im’a say Viva Aerobus hands down the worst of the worst. After you do AeroMexico you don’t wana go back. It’s always more but ALWAYS worth paying extra. They take care of you and 2 free drinks per flight, per person.
Edward Russell @ByERussell
Reported 2021-10-01 11:17:41
Aeromexico, like other carriers, has doubled down on the Max since the plane returned to service at the end of last year. That return has gone relatively smoothly. https://t.co/IVaQFF0pKu https://t.co/a7LFGCcPf3
Nova Xifan @XifanPUBGM
Reported 2021-09-30 14:40:22
@19esports @Karnnage @Aeromexico @cafe19mx @elgatoES @MXASUS Sit down and accept my happy birthday wish!🎂
James Wilson @jwils0152
Reported 2021-09-25 14:24:13
@AeromexicoUSA @Aeromexico @AM_Escucha @aeromexico_fail @Delta I haven't received any response or help regarding my stolen and broken items after someone from your airline rummaged through my bag. https://t.co/Rk8jNq3dSc
Thomas Madsen @ThomasDKMadsen
Reported 2021-09-25 10:55:44
@CornDet***eler @OnDisasters @Fangio3 That’s possible, but it still doesn’t change the fact that he had no clearance to cross Seal Beach VOR at the same altitude as Aeromexico, which was the main issue by far.
Daniel Delaney @danieldelaney
Reported 2021-09-22 12:12:50
.@thepointsguy - I am a @Delta customer who uses @Aeromexico w/ my Skymiles account, & NEVER gets credited for my flights. Have you heard of this? I just spoke with a Delta Rep who ADMITTED it's ALWAYS a problem. Yet @skyteam advertises automatic seamless accrual. Know anything? https://t.co/Y5Ag2Fx4fq
ً @kmbcrly
Reported 2021-09-21 17:23:03
Y'all charged me $90 because of a problem on your behalf. I'm really $90 short and y'all because of your incompetence @AeromexicoUSA @Delta https://t.co/EcchI34YJs
Devin Marie @dstank18
Reported 2021-09-18 11:58:30
@Delta Unfortunately the problem is Delta changed my flight but it’s owned by Aeromexico. But I’d hope there would be some cooperation between Delta and @AeromexicoUSA
ShabbyCello326 @SCello326
Reported 2021-09-18 10:19:33
@don_rayado @downsouthdopa @GlennCrooks COVID cancelled NYCFC's trip down there for Champions League but I still have my Aeromexico voucher. I'll use it one day lol
abi @abbiiwood
Reported 2021-09-17 20:45:50
Next time I may as well travel with the airline I know. Aeromexico has never let me down.
Maciej @MaciejMaciekkk
Reported 2021-09-17 06:05:53
@AeromexicoUSA ****o @AeromexicoUSA what is the best email address to contact in regard reservation problem?
Maciej @MaciejMaciekkk
Reported 2021-09-17 06:04:37
@Aeromexico ****o @Aeromexico what is the best email address to contact in regard reservation problem?
Scott Alan Miller @scottalanmiller
Reported 2021-09-09 22:58:41
@og_lionheartx Definitely come down, but the AA deals are fake. American isn't currently flying here. Nor is Spirit. United starts in November. Copa, Aviance and AeroMexico are the only active airlines servicing the country. All other flight listings currently are fake. I've been duped before 2
Rafael Guerrero @rafael
Reported 2021-09-09 21:41:39
@AeromexicoUSA Is not the model that was broight down after two accidents is it ?
Parris Taylor @Parris__Taylor
Reported 2021-09-09 19:24:29
@AeromexicoUSA very big issue here. I’m stranded in Mexico City after the airline cancelled my flight to Cabo due to the storm. I re-booked another $300 flight tomorrow morning before waiting 35/40 mins to speak with two reps who told me to talk with the issuing airline (Delta).
Brett Smith @bms3king
Reported 2021-09-08 15:34:42
@Aeromexico has no desire to help it’s customers. I literally can’t get a hold of anyone who can actually solve my problem. Now I’m stuck in Mexico City because their employees can’t even point me to a supervisor. Disgusted.
McHenry @mcennery
Reported 2021-09-07 19:28:13
@davidjthunder @Aeromexico Best put it down to good fortune that your bag was recovered, it just isn't worth the h***le.
hockeydad1984 @hockeydad1984
Reported 2021-09-06 20:59:13
@AM_Escucha AeroMexico pretends that it puts customers first but refuses to take responsibility for fixing my problem because Delta operates the flight. But @Delta refuses to help and says I need To contact @AeroMexico. What a ridiculous joke. Been on phone a total of 3.5 hours now.
Jerry @JerryKiej
Reported 2021-09-06 15:16:52
@AeromexicoUSA I have a billing problem, can you help me?
JD Aero Industry @jd_aero
Reported 2021-09-04 20:18:48
Guys! See my NEW blog postAeroMexico 737-700 Mexico to Minatitlan Full Flight From Boarding to Shut Down #aeromxico #aircraft #airl...
https://t.co/9fQ7HdSbM9
Mariam Sanchez @marisanchezg
Reported 2021-09-04 18:40:54
@AeromexicoUSA YOU GUYS HAVE THE WORST CUSTOMER SERVICE EVER! I have been on the line for almost 2 hours and I still haven’t been able to solve my issue. This is ridiculous!!! I bought a ticket in March 2020 and you guys are still not flying to Nicaragua
Jan-Hendrik Fiedler @FlyingFan1
Reported 2021-09-02 16:13:07
And while Aeromexico may have outsmarted me this evening, I have outsmarted Avianca and have successfully broken their website.
Harshit Sethi @harshitsethi_12
Reported 2021-09-02 04:21:58
@simransaluja_23 @Aeromexico @AM_Escucha @AeromexicoInfo This is so unprofessional. Please @Aeromexico look into this issue on priority and give compensation for poor service.
Scott Harrison @harrysonpics
Reported 2021-09-01 20:54:08
From the Archives: Aeromexico Flight 498 crashes in Cerritos (1986) https://t.co/vYGKw2t6wv https://t.co/VXAPwqsCAY
Scott Harrison @harrysonpics
Reported 2021-09-01 14:54:05
From the Archives: Aeromexico Flight 498 crashes in Cerritos (1986) https://t.co/vYGKw2t6wv https://t.co/OJOm2EERXi
Scott Harrison @harrysonpics
Reported 2021-09-01 11:53:05
From the Archives: Aeromexico Flight 498 crashes in Cerritos (1986) https://t.co/vYGKw2bvEX https://t.co/fZQqctPMHB
Scott Harrison @harrysonpics
Reported 2021-09-01 08:34:12
From the Archives: Aeromexico Flight 498 crashes in Cerritos (1986) https://t.co/vYGKw2t6wv https://t.co/JQ85hAJmvE
robbybottoms @robbybottoms
Reported 2021-08-31 22:48:16
Every August 31st I recall what happened 9 miles from my home the month after I graduated from high school. I never want to live under an airport glide path again.
What Caused The Crash Of Aeromexico Flight 498? https://t.co/8fT0YKzZZf via @simple_flying
Scott Harrison @harrysonpics
Reported 2021-08-31 21:05:06
From the Archives: Aeromexico Flight 498 crashes in Cerritos (1986) https://t.co/Fe67RJXfpQ https://t.co/VsQ3JsrSms
🤡🔪 @homedepotgay
Reported 2021-08-31 18:15:36
@Aeromexico fix this!
Manraj @Manraj86
Reported 2021-08-31 17:59:34
@gautam_0x47 @iStudentCanada @AICM_mx @airfrance @Aeromexico @IndEmbMexico @JustinTrudeau There wont be any problem with Air canada
Simple Flying @simple_flying
Reported 2021-08-31 16:45:14
On August 31, 1986, Aeromexico’s flight 498 suffered an accident in Cerritos, California, while approaching Los Angeles International… https://t.co/50ic5K2mYS
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