Is Adobe Creative Cloud currently down? Live Status and Outage Reports

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Anabbece @anabbece

Reported 2022-11-26 16:16:58

@AdobeCare Hi! I have a Creative Cloud account as a student. I have a problem with Adobe Stock, the educational license does not work and the website asks me to pay. Could you check it? My user is anabbece@uoc.edu Thank you (it is urgent to get access again!)

Anabbece @anabbece

Reported 2022-11-26 16:15:36

@AdobeCare I have a Creative Cloud account as a student. I have a problem with Adobe Stock, the educational license does not work and the website asks me to pay. Could you check it? My user is anabbece@uoc.edu Thank you (it is urgent to get access again!)

Emil V. Nilsson @EmilNilsson

Reported 2022-11-26 03:18:37

@AdobeCare The disappering folder issue has happened only three times, is very anoying and I’m avoiding working against the ssd-drive now. So it is not easy to video the issue, I’m afraid.

Ravikumar 🧑‍💻 @ravi3dfx

Reported 2022-11-25 23:52:18

Dear @AdobeCare @creativecloud @AdobeVideo @Adobe @AdobeAE Let us know, how to fix this error occurred in #AdobePremierePro CC 2023 while Encoding or Render Output video 🧐 #Adobe #AdobeCreativeCloud https://t.co/kM3UMEiBDC

Whitney (LumBA3go) // #thecivgive2022 @whitneymeers

Reported 2022-11-25 13:15:07

@whiteandnerdyTV @PotatoMcWhiskey @Photoshop I genuinely thought this issue was specific to me because I have no PS training and never figured out export presets. I use Adobe CC/Photoshop but I recently learned my friend can whip up the same quality images and export them in half the time using the free version of Canva! 🤣

كونان الهلالي @ksaer4769

Reported 2022-11-25 11:42:06

@AdobeCare My email on adope illustator is Khulood9617@yahoo.com Please solve my problem

Ratish @ratish122

Reported 2022-11-25 07:00:24

@AdobeCare Just updated photoshop today and the same problem still exist with liquify.

Jerp @JerpDoesGames

Reported 2022-11-25 00:13:15

@AdobeCare I have a video, its proxy, and a pair of plain prproj files (Premiere 2022 and 2023) that reliably reproduce the issue. Would you like me to place that in my Creative Cloud storage, or just a Google Drive link or similar?

Default Nano @Default_Nano

Reported 2022-11-24 19:35:37

Hey @AdobeCare I've been told to tweet at you for support with premiere pro. Here is the issue: https://t.co/PFgywNMWDi

James @Geestorn

Reported 2022-11-24 16:53:17

@Michael_Agarkov to making the adobe creative cloud, where you have to pay a certain amount of money a month just to have the programs, otherwise they're gone. you can obviously see the problem; the adobe creative suite makes it so you can have the products forever, but the latter doesn't.

Justin Omoi @Omoi1993

Reported 2022-11-24 13:45:33

@AdobeCare Of course, when I edited this last video, the issue did not happen T_T'' If it happens again for a future video editing session, I will respond back to this post. Thanks!

Beka Miller @BekaXDBot

Reported 2022-11-24 11:41:02

Facebook. Very familiar with Adobe Creative Cloud suite is no way I want, not sure that relates to fix it, but just eat like

Story @st0ryx

Reported 2022-11-24 08:17:31

@AdobeCare I will skip for now and just work around it by converting source footage to other formats and wait for a fix. Thanks for the suggestions though.

Story @st0ryx

Reported 2022-11-24 03:19:20

For anyone using @AdobeAE H.264 codec is currently broken and has been for 2 separate updates now. It works initially and then the video turns completely green with seemingly no way of fixing it other than converting your source footage. @AdobeCare #AfterEffects #Animation https://t.co/JhOdwXZKfX

Rainer Klute @rainerklute

Reported 2022-11-24 02:05:31

Step 1: Clicking on a link in #Behance to download a plugin tells me to open the Creative Cloud app. Step 2: The app wants to open the browser because of a language issue. Step 3: The web page shows no German content at all. https://t.co/dlVI7Iz8rK #UXfail @Behance @AdobeCare https://t.co/98QoGcW2rI

Vic 'Dad Bods' Enseri ▪︎ Philly @ThreeBods

Reported 2022-11-23 23:06:36

This is not a bad idea if you have basic "young person" skills. For example, I need someone who knows Adobe Creative Cloud & would put her on the payroll. Problem is no SW in their right mind would give her government name just for $28/hour.

Jerp @JerpDoesGames

Reported 2022-11-23 16:24:42

@AdobeCare i7-4930k GeForce RTX 3080 Ti 64gb ram Windows 10 pro (10.0.19045) I don't believe it's a performance issue as simply replacing the full-res footage with the generated proxy yields the expected behavior. Using the proxy toggle has worse performance than the full-res footage.

Hank @hankisthatyou

Reported 2022-11-23 15:31:58

For the context, this is how many Adobe Crash Handler running immediately after I rebooted my Mac. Care to explain why this is happening? @Adobe @AdobeCare https://t.co/NjCBQIhM0n

Mark Dethridge @Condama66

Reported 2022-11-23 13:12:53

@AdobeCare. Absolutely amazing customer service this afternoon. My problem was solved quickly and expertly by your representative. I think their initials were AT. Can't thank them enough.

KingKyKyzk @KingKyKyzk

Reported 2022-11-22 23:21:16

@TrippyMonster98 @JoePostingg Most hardware works w/o third-party drivers. And outside Cheat Engine (Which can be ran in Wine), and Adobe products (Adobe CC is a ripoff), haven't had an issue with software. Unless you use bad chinkware drawing tablets from Huion or XP-Pen that barely work in Windows anyways.

Justin Omoi @Omoi1993

Reported 2022-11-22 19:32:02

@AdobeCare But, I don't know if it is because of Premiere pro, but the issue always happens when I am using Premiere Pro with Razer Synapse. My M Keys are delayed for some reason, and it starts or happens whenever I use premiere pro. This happened before on the older computer.

Justin Omoi @Omoi1993

Reported 2022-11-22 19:30:50

@AdobeCare ****o! It seems to me that video editing is definitely better. I did come across a bit of playback lag, but that was because I had an adjustment layer with blur masked in 4 different places being played right after other clips. I do have an issue with my Razer Keyboard sadly.

MDrake @mdrakulich

Reported 2022-11-22 18:53:58

@AdobeCare Hey Adobe, when your customers contact you with an issue, is it customary to tell them that you are helping them as a "good will gesture," as the person I spoke with said to me? How very nice of you.

Vivid ❤️‍🩹 6/6 @visodette

Reported 2022-11-22 17:25:58

@AdobeCare Strange timing! No worries here anymore, I contacted adobe virtual ***istant and my issue has been resolved and I now know what to do :) thank you anyways, adobe care Twitter person

Joey Mansell @scoopygogo

Reported 2022-11-22 17:11:44

@AdobeCare I did drop you a tweet, I have nothing back from you????? I have a big problem.

Sponsey @SponseyTv

Reported 2022-11-22 16:11:26

@AdobeCare The timeline has 1 mp4 and 1 MOV files that is transparent at the end. It was a problem before and since the update, it’s been a problem

Monika Gause mastodon.social/@vektorgarten @Vektorgarten

Reported 2022-11-22 13:05:38

@AdobeCare Problem solved, I'm back in. Thanks for the quick response.

Daikuriii | Pre-Debut @Daikuriii

Reported 2022-11-22 12:31:31

@AdobeCare also, there is no issue when I play the video in preview mode

Scalogo Design Co. @scalogodesignco

Reported 2022-11-22 12:21:47

@AdobeCare can we fix the issue where you have to choose between .ai and .psd in photoshop when clicking an illustrator filename to save?

Dre Green @imdregreen

Reported 2022-11-22 11:22:06

@AdobeCare Hi Nishu. So Premiere v23.0 would either crash at export or not send the file to Media Encoder v23.0.1. The problem went away when I reinstalled Premiere 22.6.2 and ME 22.6.1. I’m running Monterey v12.6 on a Mac studio w/ M1 Max.

Jarek Rozanski ➡ wideangle.co @jarek_rozanski

Reported 2022-11-22 09:23:55

@AdobeCare hey friends. Did you know that Adobe Fresco fails to run on Windows 11 with Smart App Control? Error suggests not everything is signed correctly. Please fix promptly. https://t.co/mCW6xP9kqy

Ralph @ralphlbh

Reported 2022-11-22 09:04:19

@AdobeCare hi, i need to delete my org and delete my account. the problem is that there's no way to delete the org, so i can't delete my account.

Amateur Photographer @AP_Magazine

Reported 2022-11-22 07:15:54

Adobe Creative Cloud’s Photography Plan, which is normally priced at £119.99, has now gone down to £72 for a year’s subscription on Amazon UK: https://t.co/PbSLc5BzuH #BlackFriday

Dean Vipond @DeanVipond

Reported 2022-11-22 03:31:51

For those forced to use it, and can hold their nose, Adobe Creative Cloud is down to 30quid a month for 12 months, as a Black Friday deal.

Switch382 @switch382

Reported 2022-11-21 22:09:36

@AdobeCare It does seem to be with h.264 files yes, with an mp4 container, but I can't confirm if its limited to that. My drivers are updated. Currently importing the project into a fresh project and purging cache EVERY TIME you start AE is the only fix.

bluebit @blueRobit

Reported 2022-11-21 18:27:11

Hey @AdobeCare - https://t.co/FaQNwxBMGV has been down all day. Do you know what is going on?

zaza expert 🇵🇸 @hornygulag

Reported 2022-11-21 16:59:13

@AdobeCare please i am so tired of playing phone tag with your reps regarding my creative cloud subscription. my account was deactivated without my permission a month ago and my portfolio website is down as a result. please fix this! this has been a total headache

Robbie ✈ @PilotRobbie

Reported 2022-11-21 16:50:59

@AdobeCare It seems to be. I did setup a new project, a new file structure and deleted cache/peak files. Still occurs. A fix atm seems to be zooming out, and not touching the timeline - then rendering... But obviously still a bug.

Remixed by Nick* @remixedbynick

Reported 2022-11-21 15:22:10

@AdobeCare This issue has still not been fixed and Illustrator is the only app doing this.

Doebino @Doebino

Reported 2022-11-21 15:15:44

@adobe @AdobeCare Just leave it how it was and add the extra charge to my account monthly. I don't care. You need to fix this plug. It's terrible to work with and not user friendly at all. I can barely tag colors and Photoshop anymore. Please reconsider.

Switch382 @switch382

Reported 2022-11-21 14:10:20

@AdobeCare I don't really NEED to open a ticket, there are already several threads about it.... https://t.co/62gFTgfVf7 The app needs an update to fix it.

thisishoudi @houdi_

Reported 2022-11-21 13:40:23

@AdobeCare Hi folks - just downgraded from all apps to LR and Ps only. Just cant justify the spend anymore. Problem is LR is telling me Im using 61gb of my 20gb limit - where are the mystery files. Nothing synced and CC folder is empty

john harwich @johnharwich

Reported 2022-11-21 13:36:13

@AdobeCare What are the chances of a 'cut-down' CC offering like the old Creative Suite. No web, no video, no stock orfonts. (Ai Ps Id Acrobat maybe Bridge)

marieke @mariek99

Reported 2022-11-21 06:08:15

@AdobeCare hi! I have a problem. My current e mail adres of my Adobe account is hacked and I dont know my current p***port anymore and my licence will end the 29th of novembre and i would live to keep using the Photography licence. 1/2

Anirudh Sanganeria @anirudhs86

Reported 2022-11-21 02:47:21

@AdobeCare If you just wanted to save face and do an empty formality of addressing the issue..that is a job well done by Adobe!

Jayson Elliot is on Mastodon and Tumblr @JaysonElliot

Reported 2022-11-20 18:09:28

**** @Adobe, **** @creativecloud, **** @adobestock, **** Adobe, **** Adobe, Fuuuuuuck Adobe. They're happy to take your money, and even happier to tell you to pound sand when you have a problem. **** @AdobeCare while I'm at it.

Davis Payne @Davis_in_Payne

Reported 2022-11-20 11:35:07

@AdobeCare hey guys I’ve an issue with my cloud storage. I have deleted and permanently deleted the vast majority my photos, 95%. But my storage usage hasn’t reduced. I’ve confirmed the photos are permanently deleted on your website but I still get storage full warning. Any ideas

Munroe @WolfMunroe

Reported 2022-11-19 20:28:44

Today is November 19. It has been 26 days since @Adobe @Acrobat Reader put its shortcut on my desktop last time. It added a shortcut to my desktop again today. @AdobeCare told me it was supposed to be fixed last time it happened. Why is this so hard to fix?

jenner neir @NeirNeir4

Reported 2022-11-19 16:16:27

@Kazibeev_dop @AdobeCare @Behance It's pointless contacting their help center I was on same boat last month , they did nothing to resolve it . I had to look for help elsewhere . message @cyberkingsecurity0 on Instagram and he will help you fix it . I have my account back because of him .

снимаю а ты? @Kazibeev_dop

Reported 2022-11-19 16:15:16

hey @AdobeCare and @Behance i am unable to "like" any projects will you please fix this bug for my account? I know its a bug thanks to adobe community support, help please

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