Is Adobe Creative Cloud down right now?
(latest update March 07, 2021)
Adobe Creative Cloud is an online service that offers access to software for graphic design, video editing, web development, and photography. Is it up or down? Is it down for me? Check the status or Report your issues below!
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John | Floodwing.com | #BLM @Floodwing
Reported 2021-03-06 16:40:04
Problem:
At work I'm not able to be productive while I'm on my break, so I usually feel like it's wasted time.
Solution:
Set up my old laptop, with simple offline programs like Adobe CC and be productive during my break
Matt Jacobson @mattjacobson
Reported 2021-03-06 12:50:32
@clamanna @MatthewSheets1 @iscsus I was having issues w/@Adobe Creative Cloud not running due to missing MSVCP140.dll. I uninstalled/reinstalled Visual C++ 2015-2019 Redistributable which resolved both CC and the #PAD Installer. I hope that is helpful to anyone w/this issue. #PowerAutomate #PowerAutomateDesktop
Blink @Iam_Blink_
Reported 2021-03-06 11:17:53
@AdobeCare Hi! I have the crash report, where could I send it?
It seems like the crash always happens at the same % during the export. My specs:
CPU: Intel Core i7 6700K @ 4.00GHz
GPU: 4095MB NVIDIA GeForce GTX 1070
RAM: 32.0GB Dual-Channel Unknown @ 1064MHz
OS: Windows 10 Home 64-bit
Robert Berman @RABerman29
Reported 2021-03-06 10:59:24
@adobe is a pain to deal with. š¤¬You buy there software and every few months they deactivate it and make you go find the serial number again. Any time someone comes up with a substitute product Iām down for it! @AdobeCare but not for customers.
Liam Brazier @liambrazier
Reported 2021-03-06 02:32:49
@AdobeCare I donāt know if theyāre explicitly CC related (though 9 times out of 10 thereās at least 1 CC app running).
Itās something like āwatchdog timeoutā something or other. I fear itās an inherent Big Sur issue(?)
morgan š¦š @BeeInAHat
Reported 2021-03-05 22:22:14
@proud_mom629 oh that's easy to do in adobe premiere... i can probably do it for you if i can get premiere back on my computer (which i'm not entirely sure i can because i might've accidentally broken adobe creative cloud on my computer a while back because i kept pirating things lmao)
ļ¼¢ļ¼„ļ¼¶ļ¼”ļ¼® ļ¼¢ļ¼„ļ¼¬ļ¼¬ @BevanBell
Reported 2021-03-05 19:48:53
@AdobeCare Normally Iāll create text in PR or build more complex animations and paths in AE if necessary.
Solving the problem of āaā text style is a work around. I canāt get the āaā style that I need to work in Premiere
Lunar @LunarPSD
Reported 2021-03-05 19:07:31
@AdobeCare @nonprolixben Happens to me and that doesn't fix it.
michael kelso @therealmchlknny
Reported 2021-03-05 14:24:16
This new Adobe cc update where things scale proportionately without holding down shift anymore is really taking some getting used to after all these years
Selena @SelenaShines
Reported 2021-03-05 12:24:55
The Adobe Creative Cloud payment model really ****es me off.
Iām down to pay for an app but monthly for design apps?! Thatās why I ****s with procreate š
Ryan @_KillerDesigns
Reported 2021-03-05 12:20:14
@AdobeCare Just had this issue yesterday too, would appreciate any update on it! Thanks :)
MikeEmpires @MikeEmpiresAoE
Reported 2021-03-05 10:06:56
@AdobeCare I restarted my iPad and the issue is still going on. I have 12.89 GB stored on Creative Cloud and my iPad has over 120 GB of free storage. My Photoshop for iPad version is 2.1, the latest version.
ZeFa @ThelilZeFa
Reported 2021-03-05 08:36:55
@AdobeCare this this products with all types of media, and no i don't tried, i go tried for see if this technique will solve my problem. You thinks if i uninstall and download premiere going ok ? and all my presets will be saved after uninstall ?
Abigael Bamgboye @AbigaelBamgboye
Reported 2021-03-05 07:57:46
@AdobeCare
Huge issue with Adobe Rush - I'm using the most up to date version, (I've even uninstalled it and re-installed it), how can this be fixed? https://t.co/cjpIMH3tLo
ZeFa @ThelilZeFa
Reported 2021-03-05 06:33:51
the video lasts 10 seconds while the project advances by 17 seconds. the sequence speed setting is 100%, i donāt understand where is the problem @AdobeCare https://t.co/Hu5n1OT1GL
ZeFa @ThelilZeFa
Reported 2021-03-05 06:00:24
@AdobeCare when i start a new project in premiere pro, the project advanced 2 times faster than normal, how i can corrected this ? the problem has been present since the last update
Girish Soni @ghsoni
Reported 2021-03-05 05:28:02
@AppleSupport and @AdobeCare is there any issue in M1 Chip laptop while running adobe softwares.
Graeme Babbs @graemebabbs
Reported 2021-03-05 03:57:32
@AdobeCare Iām getting a 1001 error on the CC update. It gets to 2% and fails. Can I delay the update so I can use CC in the meantime? How do I fix? The ālearn moreā message isnāt helpful btw! https://t.co/mqnrg9kzQX
Barnacules Nerdgasm @Barnacules
Reported 2021-03-04 18:28:42
This particular crash is in @Adobe Creative Cloud using node.exe resulting in an ACCESS_VIOLATION (c0000005) meaning the app tried to access memory it didn't own. This is how Microsoft discovers and fixes bugs, but in this case they can't fix it since it's Adobe's bug.
Connor Cassidy @Con_Cass
Reported 2021-03-04 16:17:36
@AdobeCare Thank you for your ongoing help - no plug-ins used and I have reset my preferences. Premiere still seems to crash when I plan any video down in the timeline. Itās only happening on Big Sur. Same projects operates fine on Mojave and Catalina.
a mike ley joint @mlproject
Reported 2021-03-04 13:49:00
@AdobeCare Today, indesign stopped responding to any keyboard shorcut input. Only indesign, no other apps. Resetting preferences did not fix this. ****ing trash.
Jide @_sodiq
Reported 2021-03-04 13:45:54
@AdobeCare It just keeps crashing. But I think of found the problem. Thank you.
BjĆørn Ihler @bjornih
Reported 2021-03-04 11:52:29
@AdobeCare I'm running InDesign2021 on Windows 10, it got over the crashes after I freed up memory. A bigger issue is the UX of writing in Arabic, in particular re: direction+linking of letters when mixing it with other languages - would be great to get better support in future versions =)
Lee Grace @leethalg
Reported 2021-03-04 11:01:35
@Stv***mins @AdobeCare A full reinstall of CC helped my end. Illustrator was the issue for me. Ruining perfect atm.
Tyrone Ping @itsrobotface
Reported 2021-03-04 00:12:55
@AdobeCare This is what happens when I hold down the CMD + OPT keys :/. Then it dissents and photoshop doesnāt launch. Ideally want to move the scratch disks to an external drive much like Iāve done with Lightroom. Any more advice?
F/A Zexksš¤Ø @YT_Zexks
Reported 2021-03-03 18:53:10
@AdobeCare No the project corrupted because of my pc crashing mid edit which corrupted the project. Nothing to do with the software at all. The software always gives me a good experience and doesnt crash at all on me :)
Anakin Jackson @frobro55
Reported 2021-03-03 17:58:06
@AdobeCare Iāll check for crash errors. Thank you for replying.
į“Ź. į“į“Źį“ @OldCriedPants
Reported 2021-03-03 17:40:36
@AdobeCare Wow, that's a huge problem right there. Hope your engineers get fixes out soon. I'll give some things a try but having your users go through 10+ step processes to make it work really is sub-optimal to say the least.
Dread @DreadTamer
Reported 2021-03-03 14:44:56
@AdobeCare I appreciate your time and responses. It's nice to know this issue (or one probably related) is being addressed by the engineers. If it happens again, I will try Handbrake. And if it continues, I'll keep you informed
Dread @DreadTamer
Reported 2021-03-03 14:39:14
@AdobeCare Thank you. After reading this, and the comments, it seems I'm lucky this was the first time to have happened. And sounds an issue not currently addressed. I wish I had saved the source files. In my case, it imported fine (never seems slow and I've done hundreds of them)..cont..
Mathias @Benderswe1
Reported 2021-03-03 14:17:48
Oh and it seems that my editing problems are over for this time, i turns out it was the Lag issue i had at the beginning of the episode i tried to make that was the cause but any way a BIG thank you to @AdobeCare for helping me out https://t.co/HRBFHr0QGk
Steven Ellis @StevenEllisTHN
Reported 2021-03-03 13:58:49
@AdobeCare After about 30 tries, it seemed to work. But I guess my issue is that this happens often enough - and for a long enough period, even outside of my own issues, where it's frustrating.
Steven Ellis @StevenEllisTHN
Reported 2021-03-03 13:53:35
@AdobeCare Hi, there's no effect or anything at the timecode. Just regular footage that, yesterday, had zero issue.
After I closed that dialog and tried again, it gave a completely different timecode - and then another timecode after that.
dranka // drankokoro @DraNKa
Reported 2021-03-03 13:45:23
@AdobeCare Thank you for a quick reply!
The issue is we're using Adobe CS6 and my team doesn't speak Japanese and can't work with Japanese software.
Is there a script/plugin that could help?
Dread @DreadTamer
Reported 2021-03-03 12:44:33
@AdobeCare No, I had just updated my drivers after having an issue with the in-game GeForce Ansel camera. It's only happened this once. I didn't watch the video prior to uploading because it previewed fine. Just wondering if this is a thing I need to keep an eye out for, now.
Martin (stay at) Homent š¦ @RedFoxBandit
Reported 2021-03-03 11:41:03
@AdobeCare The problem isnāt exclusive to me. The problem is you require people to type in their email address and p***word every time they want to use an app. Making them unusable. Your Account Access app is asking me to open itself. A complete UX fail.
Min Carpenter @MinsterMash
Reported 2021-03-03 11:13:32
@AdobeCare @AdobeXD ****o, yes! This worked for us yesterday to get through the day. This morning the latest CC update appears to have resolved our issue!
cait š @Caketn
Reported 2021-03-03 09:46:06
@AdobeCare I use Indesign 16.1, 2021, I have the issue when I have publication files open, when closing these files Indesign becomes unresponsive and when re opening them all the links are broke/ the file is damaged
Vishal Gavali @213gvishal
Reported 2021-03-03 08:32:47
@AdobeCare Any update regarding the issue?
Kally Bisla š¬š§š®š³ @kallybisla
Reported 2021-03-03 05:00:14
@iMattSmart @Adobe @StonewaterUK @AdobeCare I'll check the details and we will get a permanent fix sorted. Rhys and Si both want me to sign stuff off so this could work out quite well https://t.co/1fr3rdAyF8
John Harman @thejohnharman
Reported 2021-03-02 23:27:30
@AdobeCare @AdobeXD Yep thatās the issue. Hadnāt run into it until today. Thanks for letting me know!
Captain RAY / Mal.M - Commissions Open @Maladaptive_M
Reported 2021-03-02 23:12:27
@AdobeCare I'm on Windows 7 so the latest version of photoshop is unavailable.
It seems there is no version past 2014 that doesn't have this issue for me. š
Captain RAY / Mal.M - Commissions Open @Maladaptive_M
Reported 2021-03-02 22:01:43
@AdobeCare It's not a brush issue. The same display problem occurs when copy pasting lineart from other programs as well. Even opening old art I made in Photoshop has this issue.
brian wisti @brianwisti
Reported 2021-03-02 20:33:09
@bitprophet Very similar scenario years back from the Adobe Creative Cloud updater, whose log filled disk so fast that my utilities couldn't cope and would crash.
Maybe check user library folder for overenthusiastic logging?
Captain RAY / Mal.M - Commissions Open @Maladaptive_M
Reported 2021-03-02 20:15:44
Ok this may seem like such a minor thing to be mad about but artist friends i need help. My photoshop2020 display is ever so slightly more pixely/grainy compared to clipstudio.
I didn't have this issue with photoshop2014 tho. :(
Any advice? #arthelp @AdobeCare https://t.co/Ryjn3z2gsU
Ben Roberts @hotplinth
Reported 2021-03-02 17:00:10
@ZoeKirkRobinson Most upgrade issues in any software arenāt an issue with the software itself tho. Itās usually an issue with the host machine. You should drop a question on Stack Overflow under their Adobe CC stuff and see what advice you get.
jayebird šš³ļøāš @dinosaurenby
Reported 2021-03-02 16:56:06
@AdobeCare ****o. my photoshop 22.2.0 complains about scratch disks being full no matter what i do. have tried clearing preferences, reinstalling, tweaking stratch disk settings. plenty of space on my computer. how can i fix it?
Victor Uzunow @victoruzunow
Reported 2021-03-02 16:34:53
@AdobeCare Not the same error but there is always some sort of problem. Sometimes projects simply wont load into Encoder. Sometimes it will give render errors. Hard to pinpoint. But a restart always fixes it
Troy Metcalf @tmetcalf_
Reported 2021-03-02 16:29:17
@AdobeCare Hi, Iām using macOS Catalina and Iāve tried with both 2020 and recently updated 2021 versions. I want my chapters to start halfway down the page as formatted in InDesign but theyāre coming out at the top of the page. My opening pageās text is splitting across three. Thank you!
carly rae jetplane @metric_ton
Reported 2021-03-02 14:59:28
@AdobeCare Thanks for reaching out (name is Matt, actually) - ever since I updated to Big Sur, the program crashes, tells me to reinstall, and then brings my computer down with it. I managed to disable it as rĆ©installation didnāt help