Is Adobe Creative Cloud down right now?
(latest update June 28, 2022)
Adobe Creative Cloud is an online service that offers access to software for graphic design, video editing, web development, and photography. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Adobe Creative Cloud Problem Reports
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Catherine @cathyschutten
Reported 2022-06-28 16:05:45
@AdobeCare I am having a problem with 8 PayPal charges that have been "pending" since May. Can you help?
Javad Ahmadi @aliveprostudios
Reported 2022-06-28 16:04:17
****o @adobe @AdobeCare, when are you fixing this @AdobeAcrobat problem? When exporting @pdf from @InDesign or @Illustrator, I am getting this error. Is anybody else getting this error? Add your comments and insights. https://t.co/5CmDV1wFxr
دعوات إلكترونية @d_invdesign
Reported 2022-06-28 13:42:45
@AlexEdCarter @ngeidner @AdobeCare I did not try to uninstall,reinstall… but I want to know if this happened to you ? Or what was your problem
VonCake @cake_von
Reported 2022-06-28 13:08:55
@AdobeCare sure, thanks. It's OLD! (2010) 3.2GHz Intel Core i3. 8GB1333 MHz DDR3. A1 Radeon HD 5670512MB
Lightroom is the 2015.9 release.
I'm not sure what any of that means. It keeps "shutting down unexpectedly" often when left idle for a while.
دعوات إلكترونية @d_invdesign
Reported 2022-06-28 12:27:34
@AdobeCare I have been using it in my laptop since two years , and the problem just started after the last update 22.5… it suddenly became sooo slow I tried every solution you say here or in your website
Santiago @EgoGfx
Reported 2022-06-28 11:34:55
@AdobeCare Should I wait for it to crash again? I reinstalled it last night before I had to export my project.
lookitsnam.eth 🧱 @lookitsnam
Reported 2022-06-28 10:58:53
@AdobeCare Hi, I was online with Adobe tech support all night. Having issues we couldn’t resolve. Going to try to do a tech call with Microsoft today to fix it. Thanks for the attention though 🥹. The tech team was very helpful
Superfried @Superfried
Reported 2022-06-28 10:40:55
@AdobeCare Monterey 12.1. / InDesign 17.3 / Illustrator 26.3.1. – thought it might be memory issue, so tried closing files + other apps. But once this happens, only way to stop it is to close the app + reopen again.
Charl Joubert @glowbeard
Reported 2022-06-28 09:14:00
@AdobeCare https://t.co/8Pl9LLYml1
I didn't forget about you.
You'll see that Ae jumps in front (not taking focus, just becoming "on top") a few times.
Surely you MUST know about this issue.
Cogweasel @_GearsofGames_
Reported 2022-06-28 07:20:09
@AdobeCare I will try and do some further experimentation. Problem is I am pretty busy with work. So it might take some time to make happen...
Jaz @jaz_design
Reported 2022-06-28 02:35:22
@AdobeCare morning. Creative Cloud won't connect and I can't log into Adobe fonts in a web browser (login page just won't load, tried several browsers). Is there a known problem?
Laser PewPew @Ladyfruce
Reported 2022-06-27 20:59:25
@AdobeCare I've been waiting for months for you to fix fresco so I can regain access to vector elements in my CC library. Can I get a discount on the $50+ I pay every month for your buggy suite or should I cancel and find better software?
Amplify Motion/Edit @AmplifyMotion
Reported 2022-06-27 18:47:58
@deanrockne @AdobeCare That’s definitely an issue, too.
For me, this is akin to the constant badgering with their stock footage offerings. Let me know things exist. I might use them, I might not. But badgering me really makes me dislike your brand.
I guess they really have little reason to care.
Nathan Wallach @n_wallach
Reported 2022-06-27 15:35:57
@AdobeCare No crash reports, it would just get stuck on loading screen then time out. I would have to force quit the program. Rolling it back helped, I’ll just wait until I can see a posted update.
chandler @darlingchandIer
Reported 2022-06-27 13:41:00
@AdobeCare i called and got a refund issued, my problem is with your customer service agents needing to be told repetitively that im out of a job and need the refund, and for them to continue to push upselling. a very bad look in this economy.
Liam🦐 @LiamOneThree
Reported 2022-06-27 11:36:44
@AdobeCare Still very slow unfortunately. No idea what to do to fix it
paul_rss @PaulRousselet
Reported 2022-06-27 10:21:37
@SF_Chris @AdobeCare ****o I have the same problem, I tried uninstalling/reinstalling but it crash after the loading screen... Did you find a solution ? (My photoshop's working perfectly)
Chris @ Dot Dot Digital @DotDotDigital
Reported 2022-06-27 05:25:32
@AdobeCare Will try those steps re. the app when I get some time (have already restarted both app and computer).
BTW - https://t.co/5nfFQDnULr is not loading in the web browser - hence ***uming it's a server issue. Unable to log in to the Adobe account from another machine.
Chris @ Dot Dot Digital @DotDotDigital
Reported 2022-06-27 04:54:54
@AdobeCare hi. Is there currently an issue with the Creative Cloud servers?
CC app keeps getting stuck on the 'loading' screen. Website keeps crashing during the login process.
Camí🎗️SomRepública CDR @karobur57
Reported 2022-06-26 16:48:26
@AdobeCare Thanks for fixing the problem! you are efficient and honest.
Liam🦐 @LiamOneThree
Reported 2022-06-26 04:33:46
@AdobeCare Hey! I’m having major issues with Photoshop recently. When loading files etc, eventually it’ll crash my PC to where it freezes for 1 minute+, I’ve reset everything and my computer is empty but for some reason, it continues to do it.
Suvrat Kotia @suvratkotia
Reported 2022-06-26 00:53:56
@AdobeCare Hi Team, having issue in rendering Adobe Premier file. File stop after 13% rendering, no progress after this. Can someone help me? Version Adobe Premier Pro v22.5
Ultra Jackhole @cuda1791
Reported 2022-06-25 07:46:51
@AdobeCare A reboot does not "fix" the problem. This happens even on a clean install. 3 machines with the exact same issue(s) and any PDF I can throw at them have the same results. Care to figure out which @Microsoft update or yours broke this program?
Tino @Tinotenda_Mtana
Reported 2022-06-24 19:22:09
@AdobeCare @Adobe Please fix Illustrator graphics support on M1. Please.
Silverline @silverline
Reported 2022-06-24 15:49:10
@AdobeCare 10 phone calls today and almost every one was dropped or hung up. Issue with CC since Tuesday. Zero Help from Adobe. 6 emails to TOU-appeals unanswered. Exhausted and my business is closed due to this. #adobe
Ultra Jackhole @cuda1791
Reported 2022-06-24 14:15:23
@AdobeCare Checked for updates, none available. Went through the troubleshooting and sent in a crash report, still will not load PDF files without crashing immediately.
Win10Pro Version 10.0.19044
Depthify @depthify2022
Reported 2022-06-24 08:20:29
@AdobeCare I tried VLC, but still the same issue. Would you suggest anything?
Depthify @depthify2022
Reported 2022-06-24 05:18:20
@AdobeCare I got the problem. Premiere says the estimated file size is 37 MB but after exporting, it gets 4 MB. :/
Depthify @depthify2022
Reported 2022-06-23 17:30:10
@AdobeCare I will try, but I am going to reinstall premiere pro. If it fixes, I will let you know. If the issue still occurs I will contact :)
Dustin Glendinning @dustying
Reported 2022-06-23 16:53:57
@AdobeCare Any chance this ~3yr old problem of basic editing capability could get prioritized?
https://t.co/Py7d7CqKXO
El mapache anarquista @xanniePff
Reported 2022-06-23 15:57:32
@AdobeCare Hi! I have an issue with one of my subscriptions, says the payment has failed but I have been charged twice. The virtual ***istant wasn't helpful and the phone number on your site is unreachable. Is there an actual person I can talk to?
Jason Hendrix @JasonMHendrix
Reported 2022-06-23 15:17:21
💪💪 Beast mode with the fix @AdobeCare!! Let’s go! Thank you!
yoyo @ihavenoame
Reported 2022-06-23 15:12:20
Adobe font is down and my work will get delayed. @AdobeFonts @AdobeCare 🙃 https://t.co/hQ8tz8R7fK
yoyo @ihavenoame
Reported 2022-06-23 15:09:47
@AdobeFonts @AdobeCare Fix this… https://t.co/IhSiZfhd1d
Haley @MahalaBloom
Reported 2022-06-23 15:03:30
@AdobeCare So is Adobe Fonts down right now, orrrrr....?
Topher Grant @TopherGrant2
Reported 2022-06-23 14:48:21
Hey @AdobeCare is Adobe Fonts down? I am getting a 500 server error https://t.co/1dyfJTVWTH
AJ Wachsman @AJWachsman
Reported 2022-06-23 14:46:04
@AdobeCare I can't access Adobe Fonts - is it down now? When is it expected to be back up and running? I'm on a tight deadline here. https://t.co/TsiZpC7Pbz
dani d @DanielleDressel
Reported 2022-06-23 13:52:05
@Adobe CC - would appreciate the updates be done automatically, as set up to do, or that they not slow down/interrupt my work flow so I must stop and update manually.
🤷🏻♀️ Peas and tanks.
Kirk Mattson @mattson_kirk
Reported 2022-06-23 13:51:27
@SqueezyPR @AdobeCare Thanks for using Share for Review and apologies for the inconvenience. That issue was identified to occur in situations where the accessing user didn't exactly match the invited user. Users often experienced it in cases where they had multiple IDs. It has been fixed.
Jeff @Jeff_H1977
Reported 2022-06-23 06:56:34
@AdobeCare I have to reboot it everytime it updates as it slows down the laptop everytime! This is not the first time it has happened! Why do you answer tweets and not emails
Cogweasel @_GearsofGames_
Reported 2022-06-23 04:08:34
@AdobeCare Win10(21H1), RTX3070, 64GB, Media Encoder is 22.4, but have had this problem over several versions of ME and Win10. Could be related to another font problem that keeps popping up in older projects, been like this since my previous computer, end of 2020. (Fonts aren't used!) https://t.co/R7kn3fOHvj
Dutch Dimension @DimensionDutch
Reported 2022-06-23 02:24:22
@AdobeCare Thank you for your reply SK. I hope this update will fix it.
I have several other PS complaints by the way. Mainly to do with how Photoshop handles open do***ents on macOS (hint: very clumsily). Where can I communicate this so that this finally gets resolved?
Porgles @forgifuzzbutt
Reported 2022-06-22 17:15:50
@SwiftOnSecurity Recently wiped my old *** XPS 13 because it's been painfully slow. Clean install of 11 and it was zipping along fast. Got around to reinstalling Adobe CC and performance went right back down the toilet with the 50ish processes it runs at startup eating up the CPU and RAM at idle.
Pete Handelman @PeteHandelman
Reported 2022-06-22 16:44:10
@AdobeCare I already provided an image when I began the thread. In it, you can see significant information is obscured. The community thread is an entirely different issue
Depthify @depthify2022
Reported 2022-06-22 15:10:53
@AdobeCare I first used QQ Player. Then I tried to use VLC, but the issue still occurs. I completely reinstalled the media players.
Pete Handelman @PeteHandelman
Reported 2022-06-22 12:51:04
@AdobeCare Thanks. The link you provided does not accept text do***ents, and the 'system info' is so long, twitter rejected it. I'm using a Mac Mini M1 with the latest Photoshop installed. How can I fix this bug previously described?
I am roasting @iamroasting
Reported 2022-06-22 06:49:08
@PremiereRush @AdobeCare @AdobeVideo PLEASE FIX THIS ADOBE. We are in 2022. We NEED WAVEFORMS while dragging a clip. You need to hear your USERVOICE @veg***oftware has this for 16 years now. https://t.co/DAeSHhRiTS
Charl Joubert @glowbeard
Reported 2022-06-22 05:52:09
@AdobeCare Wow really making me jump through hoops to answer me with an update hey!? HAHA!
When I have a moment I'll make you one.
But you guys have threads and threads and bug reports about this exact issue for many moons now.
No matter, I'm quite the Adobe Acrobat with your hoops :P
Tom Royal @tomroyal
Reported 2022-06-22 04:56:47
@AdobeCare Thanks. Lag was on the New Project and Export panes of the new UI. When I opened an old project the actual editing UI was fine - but couldn't start a new one due to the issue, and the Export view was also unusable. All footage is on local Mac SSD.
Ivy Chen @Ivavay
Reported 2022-06-22 03:41:29
using adobe creative cloud again and its like trips down memory lane
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