Reported 2022-11-26 16:16:58
@AdobeCare Hi! I have a Creative Cloud account as a student. I have a problem with Adobe Stock, the educational license does not work and the website asks me to pay. Could you check it? My user is email@example.com
(it is urgent to get access again!)
Reported 2022-11-26 16:15:36
@AdobeCare I have a Creative Cloud account as a student. I have a problem with Adobe Stock, the educational license does not work and the website asks me to pay. Could you check it? My user is firstname.lastname@example.org
(it is urgent to get access again!)
Emil V. Nilsson @EmilNilsson
Reported 2022-11-26 03:18:37
@AdobeCare The disappering folder issue has happened only three times, is very anoying and I’m avoiding working against the ssd-drive now. So it is not easy to video the issue, I’m afraid.
Ravikumar 🧑💻 @ravi3dfx
Reported 2022-11-25 23:52:18
Dear @AdobeCare @creativecloud @AdobeVideo @Adobe @AdobeAE
Let us know, how to fix this error occurred in #AdobePremierePro CC 2023 while Encoding or Render Output video 🧐
#Adobe #AdobeCreativeCloud https://t.co/kM3UMEiBDC
Whitney (LumBA3go) // #thecivgive2022 @whitneymeers
Reported 2022-11-25 13:15:07
@whiteandnerdyTV @PotatoMcWhiskey @Photoshop I genuinely thought this issue was specific to me because I have no PS training and never figured out export presets. I use Adobe CC/Photoshop but I recently learned my friend can whip up the same quality images and export them in half the time using the free version of Canva! 🤣
كونان الهلالي @ksaer4769
Reported 2022-11-25 11:42:06
My email on adope illustator is
Please solve my problem
Reported 2022-11-25 07:00:24
@AdobeCare Just updated photoshop today and the same problem still exist with liquify.
Reported 2022-11-25 00:13:15
@AdobeCare I have a video, its proxy, and a pair of plain prproj files (Premiere 2022 and 2023) that reliably reproduce the issue. Would you like me to place that in my Creative Cloud storage, or just a Google Drive link or similar?
Default Nano @Default_Nano
Reported 2022-11-24 19:35:37
I've been told to tweet at you for support with premiere pro.
Here is the issue: https://t.co/PFgywNMWDi
Reported 2022-11-24 16:53:17
@Michael_Agarkov to making the adobe creative cloud, where you have to pay a certain amount of money a month just to have the programs, otherwise they're gone.
you can obviously see the problem; the adobe creative suite makes it so you can have the products forever, but the latter doesn't.
Justin Omoi @Omoi1993
Reported 2022-11-24 13:45:33
@AdobeCare Of course, when I edited this last video, the issue did not happen T_T''
If it happens again for a future video editing session, I will respond back to this post.
Beka Miller @BekaXDBot
Reported 2022-11-24 11:41:02
Facebook. Very familiar with Adobe Creative Cloud suite is no way I want, not sure that relates to fix it, but just eat like
Reported 2022-11-24 08:17:31
@AdobeCare I will skip for now and just work around it by converting source footage to other formats and wait for a fix. Thanks for the suggestions though.
Reported 2022-11-24 03:19:20
For anyone using @AdobeAE H.264 codec is currently broken and has been for 2 separate updates now. It works initially and then the video turns completely green with seemingly no way of fixing it other than converting your source footage. @AdobeCare
#AfterEffects #Animation https://t.co/JhOdwXZKfX
Rainer Klute @rainerklute
Reported 2022-11-24 02:05:31
Step 1: Clicking on a link in #Behance to download a plugin tells me to open the Creative Cloud app.
Step 2: The app wants to open the browser because of a language issue.
Step 3: The web page shows no German content at all.
#UXfail @Behance @AdobeCare https://t.co/98QoGcW2rI
Vic 'Dad Bods' Enseri ▪︎ Philly @ThreeBods
Reported 2022-11-23 23:06:36
This is not a bad idea if you have basic "young person" skills. For example, I need someone who knows Adobe Creative Cloud & would put her on the payroll. Problem is no SW in their right mind would give her government name just for $28/hour.
Reported 2022-11-23 16:24:42
GeForce RTX 3080 Ti
Windows 10 pro (10.0.19045)
I don't believe it's a performance issue as simply replacing the full-res footage with the generated proxy yields the expected behavior. Using the proxy toggle has worse performance than the full-res footage.
Reported 2022-11-23 15:31:58
For the context, this is how many Adobe Crash Handler running immediately after I rebooted my Mac. Care to explain why this is happening? @Adobe @AdobeCare https://t.co/NjCBQIhM0n
Mark Dethridge @Condama66
Reported 2022-11-23 13:12:53
@AdobeCare. Absolutely amazing customer service this afternoon. My problem was solved quickly and expertly by your representative. I think their initials were AT. Can't thank them enough.
Reported 2022-11-22 23:21:16
@TrippyMonster98 @JoePostingg Most hardware works w/o third-party drivers. And outside Cheat Engine (Which can be ran in Wine), and Adobe products (Adobe CC is a ripoff), haven't had an issue with software.
Unless you use bad chinkware drawing tablets from Huion or XP-Pen that barely work in Windows anyways.
Justin Omoi @Omoi1993
Reported 2022-11-22 19:32:02
@AdobeCare But, I don't know if it is because of Premiere pro, but the issue always happens when I am using Premiere Pro with Razer Synapse. My M Keys are delayed for some reason, and it starts or happens whenever I use premiere pro. This happened before on the older computer.
Justin Omoi @Omoi1993
Reported 2022-11-22 19:30:50
It seems to me that video editing is definitely better.
I did come across a bit of playback lag, but that was because I had an adjustment layer with blur masked in 4 different places being played right after other clips.
I do have an issue with my Razer Keyboard sadly.
Reported 2022-11-22 18:53:58
@AdobeCare Hey Adobe, when your customers contact you with an issue, is it customary to tell them that you are helping them as a "good will gesture," as the person I spoke with said to me? How very nice of you.
Vivid ❤️🩹 6/6 @visodette
Reported 2022-11-22 17:25:58
@AdobeCare Strange timing! No worries here anymore, I contacted adobe virtual ***istant and my issue has been resolved and I now know what to do :) thank you anyways, adobe care Twitter person
Joey Mansell @scoopygogo
Reported 2022-11-22 17:11:44
@AdobeCare I did drop you a tweet, I have nothing back from you????? I have a big problem.
Reported 2022-11-22 16:11:26
@AdobeCare The timeline has 1 mp4 and 1 MOV files that is transparent at the end. It was a problem before and since the update, it’s been a problem
Monika Gause mastodon.social/@vektorgarten @Vektorgarten
Reported 2022-11-22 13:05:38
@AdobeCare Problem solved, I'm back in. Thanks for the quick response.
Daikuriii | Pre-Debut @Daikuriii
Reported 2022-11-22 12:31:31
@AdobeCare also, there is no issue when I play the video in preview mode
Scalogo Design Co. @scalogodesignco
Reported 2022-11-22 12:21:47
@AdobeCare can we fix the issue where you have to choose between .ai and .psd in photoshop when clicking an illustrator filename to save?
Dre Green @imdregreen
Reported 2022-11-22 11:22:06
@AdobeCare Hi Nishu. So Premiere v23.0 would either crash at export or not send the file to Media Encoder v23.0.1. The problem went away when I reinstalled Premiere 22.6.2 and ME 22.6.1. I’m running Monterey v12.6 on a Mac studio w/ M1 Max.
Jarek Rozanski ➡ wideangle.co @jarek_rozanski
Reported 2022-11-22 09:23:55
@AdobeCare hey friends. Did you know that Adobe Fresco fails to run on Windows 11 with Smart App Control?
Error suggests not everything is signed correctly.
Please fix promptly.
Reported 2022-11-22 09:04:19
@AdobeCare hi, i need to delete my org and delete my account. the problem is that there's no way to delete the org, so i can't delete my account.
Amateur Photographer @AP_Magazine
Reported 2022-11-22 07:15:54
Adobe Creative Cloud’s Photography Plan, which is normally priced at £119.99, has now gone down to £72 for a year’s subscription on Amazon UK: https://t.co/PbSLc5BzuH #BlackFriday
Dean Vipond @DeanVipond
Reported 2022-11-22 03:31:51
For those forced to use it, and can hold their nose, Adobe Creative Cloud is down to 30quid a month for 12 months, as a Black Friday deal.
Reported 2022-11-21 22:09:36
@AdobeCare It does seem to be with h.264 files yes, with an mp4 container, but I can't confirm if its limited to that. My drivers are updated. Currently importing the project into a fresh project and purging cache EVERY TIME you start AE is the only fix.
Reported 2022-11-21 18:27:11
Hey @AdobeCare - https://t.co/FaQNwxBMGV has been down all day. Do you know what is going on?
zaza expert 🇵🇸 @hornygulag
Reported 2022-11-21 16:59:13
@AdobeCare please i am so tired of playing phone tag with your reps regarding my creative cloud subscription. my account was deactivated without my permission a month ago and my portfolio website is down as a result. please fix this! this has been a total headache
Robbie ✈ @PilotRobbie
Reported 2022-11-21 16:50:59
@AdobeCare It seems to be. I did setup a new project, a new file structure and deleted cache/peak files. Still occurs. A fix atm seems to be zooming out, and not touching the timeline - then rendering... But obviously still a bug.
Remixed by Nick* @remixedbynick
Reported 2022-11-21 15:22:10
@AdobeCare This issue has still not been fixed and Illustrator is the only app doing this.
Reported 2022-11-21 15:15:44
@adobe @AdobeCare Just leave it how it was and add the extra charge to my account monthly. I don't care.
You need to fix this plug. It's terrible to work with and not user friendly at all. I can barely tag colors and Photoshop anymore. Please reconsider.
Reported 2022-11-21 14:10:20
@AdobeCare I don't really NEED to open a ticket, there are already several threads about it....
The app needs an update to fix it.
Reported 2022-11-21 13:40:23
@AdobeCare Hi folks - just downgraded from all apps to LR and Ps only. Just cant justify the spend anymore. Problem is LR is telling me Im using 61gb of my 20gb limit - where are the mystery files. Nothing synced and CC folder is empty
john harwich @johnharwich
Reported 2022-11-21 13:36:13
@AdobeCare What are the chances of a 'cut-down' CC offering like the old Creative Suite. No web, no video, no stock orfonts. (Ai Ps Id Acrobat maybe Bridge)
Reported 2022-11-21 06:08:15
@AdobeCare hi! I have a problem. My current e mail adres of my Adobe account is hacked and I dont know my current p***port anymore and my licence will end the 29th of novembre and i would live to keep using the Photography licence. 1/2
Anirudh Sanganeria @anirudhs86
Reported 2022-11-21 02:47:21
@AdobeCare If you just wanted to save face and do an empty formality of addressing the issue..that is a job well done by Adobe!
Jayson Elliot is on Mastodon and Tumblr @JaysonElliot
Reported 2022-11-20 18:09:28
**** @Adobe, **** @creativecloud, **** @adobestock, **** Adobe, **** Adobe, Fuuuuuuck Adobe.
They're happy to take your money, and even happier to tell you to pound sand when you have a problem.
**** @AdobeCare while I'm at it.
Davis Payne @Davis_in_Payne
Reported 2022-11-20 11:35:07
@AdobeCare hey guys I’ve an issue with my cloud storage. I have deleted and permanently deleted the vast majority my photos, 95%. But my storage usage hasn’t reduced. I’ve confirmed the photos are permanently deleted on your website but I still get storage full warning.
Reported 2022-11-19 20:28:44
Today is November 19.
It has been 26 days since @Adobe @Acrobat Reader put its shortcut on my desktop last time.
It added a shortcut to my desktop again today.
@AdobeCare told me it was supposed to be fixed last time it happened.
Why is this so hard to fix?
jenner neir @NeirNeir4
Reported 2022-11-19 16:16:27
@Kazibeev_dop @AdobeCare @Behance It's pointless contacting their help center I was on same boat last month , they did nothing to resolve it . I had to look for help elsewhere . message @cyberkingsecurity0 on Instagram and he will help you fix it . I have my account back because of him .
снимаю а ты? @Kazibeev_dop
Reported 2022-11-19 16:15:16
hey @AdobeCare and @Behance i am unable to "like" any projects will you please fix this bug for my account? I know its a bug thanks to adobe community support, help please