Is Adobe Creative Cloud down right now?
(latest update January 28, 2022)
Adobe Creative Cloud is an online service that offers access to software for graphic design, video editing, web development, and photography. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Adobe Creative Cloud Problem Reports
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Baddest BiPolar Bad Bitch @Yung_Femme
Reported 2022-01-28 02:54:06
@AdobeCare Are y'all able to help me fix this giant white bar being added when I go to change my canvas size https://t.co/QScBA3UkEq
Joe Feldman MLP @joefeldmanMLP
Reported 2022-01-27 22:46:50
@AdobeCare I don’t know my adobe id that’s my issue please help me
DRKOZ @DR_K_OZ
Reported 2022-01-27 20:08:25
@AdobeCare The issue with the align panel is that it doesn’t have a “lock” a certain layer button. So EVERY item shifts. What if I want Shape B to align to the top of Shape A, and have Shape A not move.
Fredy @frentric
Reported 2022-01-27 17:35:53
@AdobeCare The issue is not that it’s pasting cross-platform. The issue is that it’s AUTO-PASTING from the clipboard whenever a doc gets opened or a new file is created without my permission.
Fay Films @FayFilmsUK
Reported 2022-01-27 14:53:52
@AdobeCare @AdobeUK no error codes at all, just program just randomly shuts down. tbf this afternoon it seems to be ok. wasnt running any other programs at same time either
Drew Solorio @drewsolorio
Reported 2022-01-27 14:34:30
@AdobeCare Did that. Called your help center too. They suggested the same thing. I think I resolved the issue by publishing a new link. Not ideal but it will have to work.
Talha 🚀 @talhacay_
Reported 2022-01-27 13:59:17
@drewsolorio @AdobeXD @AdobeCare Having the same problem
Milos Bozovic @Propshaftrider
Reported 2022-01-27 13:53:34
@AdobeCare @Lightroom Hi, yes, no problems. I have Windows 10 Pro 20H2 64bit. Lightroom is 11.1 with Camera Raw 14.1 (Build 202112022200-7fd1f998). Same problem occured with other Version of LR6 (for example 6.14). Lightroom (Cloud) has the same issue. I think it is a Camera Raw issue there.
Cody Rayn @RaynEverywhere
Reported 2022-01-27 13:03:57
@AdobeCare This has been a problem every time I’ve updated ME in the past few years. I always research online to find a solution and there’s never a definite fix or suggestion from Adobe or other users that concretely fixes the issue.
IvnDiaz @IvnDiaz_
Reported 2022-01-27 12:46:29
@AdobeCare It says exceeds limit device memory and now the app just shuts down with any model uploaded😭
A. Lauer @axellauer_de
Reported 2022-01-27 11:36:34
@AdobeCare @Adobe Next issue, #adobe.
(10 times in 1 hour) https://t.co/PwU8HOKAVU
A. Lauer @axellauer_de
Reported 2022-01-27 10:49:18
@AdobeCare @Adobe Next issue, #adobe. https://t.co/ubaMi9DHay
coreartz.eth @CoReArtZz
Reported 2022-01-27 10:12:45
@ZurjjMedia I pay for full adobe cc but only use ae cracks. Newst version in crack work on my pc. Newst version downloaded from cc crash when i just start ram preview.
✿Pindang2 @Plndang2
Reported 2022-01-27 07:20:11
@AdobeCare Thanks. I got support from helpx adobe com.
As a result of checking together, the GTX 1050 supports OpenGL 4.6, which meets Illustrator System Requirements.
However, I stopped trubleshooting after concluding that the graphics card driver version was too high to be a problem.
Droomcommissaris @drmcmmssrs
Reported 2022-01-27 07:18:44
@AdobeCare The issue at work. https://t.co/R7EYqsPXK3
Droomcommissaris @drmcmmssrs
Reported 2022-01-27 05:56:58
@AdobeCare Tried all settings for the display. No fix. I'm on a Mac Mini M1 - InDesign 17.1 - HP Z27 Monitor - macOs Monterey 12.1 It's not just my setup. Big issue reported June 2021. Last Adobe answer October. No fix. It's all in the forum. Have a look. https://t.co/Y5e7Twe1AK
Sonja Geracsek @geracsso
Reported 2022-01-27 03:32:46
@jacob_resch @AdobeCare Yeah …BUT! this was never an issue before AE 2022. This has been my workflow for the last 5 years. AE has never done that before.
Jacob Resch @jacob_resch
Reported 2022-01-27 03:17:26
@geracsso @AdobeCare So maybe to avoid this AE then after some time changes comps that have the same name and adds a number to it. That's my explanation but unsure if the problem maybe lies somewhere else
jvita @jchonbeeta
Reported 2022-01-26 17:08:20
@AdobeCare Add’l: app will crash when working with both local or network based files. Trashing preferences and/or system restart hasn’t remedied problem
✿Pindang2 @Plndang2
Reported 2022-01-26 17:07:12
@AdobeCare But these solutions are not working for me. I experienced this problem after Adobe Illustrator 2021 (2020 version is working correctly)
✿Pindang2 @Plndang2
Reported 2022-01-26 17:05:22
@AdobeCare Thanks for supporting. I'm using Nvidia GTX 1050 with latest driver and intel i7-7700K CPU. The operating system is windows 10 21H2 (build 19044.1466).
I googled this problem and found some solutions from Adobe community (update driver, reboot, change graphic settings..) https://t.co/BOzX8AX7Qq
jvita @jchonbeeta
Reported 2022-01-26 17:02:09
@AdobeCare Mac OS 12.1
Running on a Mac Pro 2019
16-core intel
96gb DDR4
AMD Radeon Pro @ 16gb
Indesign hangs at startup and/or the cursor will beachball. No consistent set of crash reproduction, other than switching apps via cmnd + tab. That almost always causes it.
JC @cj06147903
Reported 2022-01-26 13:50:50
@AdobeCare oh thank you for showing care! 😭 but my problem about ps was that it kept on saying scratch disks are full. its bcos of the memory on my drive c. every time i free space, it goes back to being almost full 😫 I'll have to look for someone to fix it for me. thank u nonetheless!
もるがな 🐼 @MorganaVerena
Reported 2022-01-26 13:17:54
@AdobeCare Hmm, never tried. But in my company, we prefer using mp3, that's why I've been doing this way. Never had a problem, it started when I upgraded the newest version of Premiere this week.
But I managed to continue the work in Adobe Audition.
もるがな 🐼 @MorganaVerena
Reported 2022-01-26 12:22:55
@AdobeCare We recorded it in discord using a bot, originally the audio is FLAC, and I convert it to MP3 and it works fine.
It's been 10 months since we do this and never had a problem. I believe the problem is in the newest version of the Adobe Premiere, that I upgraded this week.
もるがな 🐼 @MorganaVerena
Reported 2022-01-26 12:22:42
@AdobeCare We recorded it in discord using a bot, originally the audio is FLAC, and I convert it to MP3 and it works fine.
It's been 10 months since we do this and never had a problem. I believe the problem is in the newest version of the Adobe Premiere, that I installed this week.
hardik soni @hardiks25460702
Reported 2022-01-26 11:19:06
@AdobeCare Can you please review my message and try to fix this issue?
もるがな 🐼 @MorganaVerena
Reported 2022-01-26 09:21:50
@AdobeCare https://t.co/8QAZwqcTbl that is exactly what's happening to me, but only the glitch, I haven't experienced the exportation error.
Toni @AntoniaFaith_
Reported 2022-01-26 06:59:30
@IndieGamerBritt That is very weird. If no file format is working for you, I would try to re-save the project. Maybe somewhere is the problem in the project file. Otherwise write to Adobe support. Maybe they can help. @AdobeCare
Tech Shoutouts @ShoutoutsTech
Reported 2022-01-26 04:50:38
Fix Downgrade Adobe Creative Cloud Apps to an Older Version https://t.co/OdcUpuNNEE
CTO Larsson 💙💛 cto.eth @ctoLarsson
Reported 2022-01-25 14:30:34
@AdobeCare Any solution to this?
Saying this is only a problem if the audience has a Mac or an iPhone is… not enough. Because… well. They do.
https://t.co/nRsA3pr6ke
Ashley Russell @A5her88
Reported 2022-01-25 09:50:29
@AdobeCare Help! can you please help me fix an issue on my captivate project..? I am finding that 360 slides dont work on apple devices.. they show a black screen and the hotspots visible are not clickable. Do you have any advice on how to fix this?? thanks so much :)
Dr. Farthing @brain80160495
Reported 2022-01-25 09:27:50
@AdobeCare I have crash reports, where can I send them?
Fred van Leeuwen @Image_Engineer
Reported 2022-01-25 05:32:34
@AdobeCare Thanks for checking. I've just tried to do that and tested it and unfortunately, the issue is still there. Curves panel still has a delay of around a second when adjusting.
Fred van Leeuwen @Image_Engineer
Reported 2022-01-25 05:26:02
@AdobeCare No problem, thank you. I've sent you a DM.
Full Flood @GilesBrenard
Reported 2022-01-25 04:49:23
@AdobeCare You can sort out the M***IVE issue with type disappearing when you type in Indesign that’s been happening for months. I need a refund and proper news on what’s being done to resolve it.
loloin @yes_lolo
Reported 2022-01-24 14:36:38
@AdobeCare Thank you for your reply.. my problem not with hyperlinks in general but with hyperlink to file!! I haven’t seen any tutorial talking about it!!
I all the time use hyperlinks to (Url, page, email, ..) and all good except file!!! I don’t know how to make it!!
Fred van Leeuwen @Image_Engineer
Reported 2022-01-24 14:22:13
@AdobeCare Thanks for the suggestion, but the problem still persists.
Andy Stockglausner @mvpstudios
Reported 2022-01-24 13:50:52
@AdobeCare Photoshop no longer saves the previous settings when you use Export As. This is a HUGE pain when exporting 20 artboards. PLEASE fix! @Photoshop @Adobe
Fred van Leeuwen @Image_Engineer
Reported 2022-01-24 13:27:30
@AdobeCare Thank you, but unfortunately, this didn't solve the issue either. I've uninstalled, reinstalled, cleared the cache, reset the preferences, did a rain dance and still nothing solved it. Any other suggestions would be really appreciated, thank you!
Amanda Ashton 🗡 @AAshtonWriter
Reported 2022-01-24 12:53:41
@AdobeCare Hi thanks for the response. I think it was a network issue as it did it on the third attempt. But thank you for asking.
AlsoShubham @alsoshubham_
Reported 2022-01-24 10:49:47
@AdobeCare I am a UI/UX and graphic designer and i need those softwares as daily needs and i can't afford that much gap to get short off . i am rn using my neighbour laptop but it's not much convenient for me please short this problem ASAP
James Bennet @ejbennet100
Reported 2022-01-24 03:50:34
@AdobeCare i have made 4 call since 8am on an issue with LRC, each call gets to agent and is cut off help
TRQ @YT_TRQ
Reported 2022-01-24 03:27:03
@AdobeCare Still haven’t sorted my previous problem out, left me hanging
pao @livewirepao
Reported 2022-01-24 01:27:22
@goodcliches not an expert but did you sync your mac to any cloud recently? had the same problem where i synced my adobe creative cloud and the files on my cloud were transferred to the computer, had to pause sync and delete the files manually from my mac
TRQ @YT_TRQ
Reported 2022-01-23 13:20:51
@AdobeCare Problem is still here. It doesn’t give me the option I’ve checked for updates but it’s fully updated
Steve-Huw @welshy_world
Reported 2022-01-23 12:14:03
@***rolad Procreate is good, you can learn to drawer with it on the iPad and actually get some very decent end results. It works great with Adobe creative cloud too. It’s also just great for scribbling stuff down in the notes app.
hardik soni @hardiks25460702
Reported 2022-01-23 10:15:49
@AdobeCare I have contacted customer care and they have tried to fix this issue but failed Also I have allowed to screen share
Dirty Leeds ¡Carajo! @DirtyLeedsFC
Reported 2022-01-22 06:33:51
@AdobeCare do you have any suggestions for a launch problem with illustrator? Clicking the icon adds the program to the processes in task manager but after a short time, nothing happens. Updating the app and windows isn’t helping. It was open but once I shut it down it does this.
Lichao Yang @lichaoyang12
Reported 2022-01-21 19:40:27
@AdobeCare Yes, I still have the problem. When there are missing fonts in your do***ent, it may cause other resource groups (such as colors, component groups) to be unable to be put away. You can have a try.
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