Is Adobe Creative Cloud down right now?
(latest update September 22, 2020)
Adobe Creative Cloud is an online service that offers access to software for graphic design, video editing, web development, and photography. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Beka Miller @BekaXDBot
Reported 2020-09-21 22:41:09
Adobe Creative Cloud, but think about what to write down what I’m more or something productive in the day and if there a
PsyQo Crismic 🥺👉👈 @RealCrismic
Reported 2020-09-21 22:29:19
@AdobeCare I tried that as well did not fix the issue.
AnTIFFa @AKAMarkTwain
Reported 2020-09-21 20:30:11
Has anyone ever experienced internet connection interruptions when Adobe CC is updating? I looked at the support forums and all I can find is Adobe telling everyone they’re stupid and it’s not a problem.
William Brach 😷 @brachphotos
Reported 2020-09-21 19:37:21
@AdobeCare Updated both GPUs on client's PC (Intel & AMD) - Same result each time. Crashes trying to initialize OpenGL. Another user at the same client has similar built PC (Dell Opti 7040 w/ 16GB RAM) and is not having this issue. User has 24GB RAM installed. https://t.co/pYmGlwML35
Uppili Ra @UppiliRa
Reported 2020-09-21 19:31:40
@AppleSupport @AdobeCare also premiere forgot to save the 15 minutes of sound mixing and credits and music editing I did so the file has disappeared to an older version - very strange - @AdobeCare @Adobe do you want the crash report sent to Apple? why is premiere now auto saving?
Uppili Ra @UppiliRa
Reported 2020-09-21 19:27:19
@AppleSupport @AdobeCare any ideas? I don't want to have another 20mins exporting a file to have it crash again - aren't these machines and software all new also why are they not compatible any more? My 2011 Mac doesn't crash.
Just call me Wolf. @WolftitanMike
Reported 2020-09-21 17:43:20
@AdobeCare So the weird thing is it happens every new project now. When drag a vid to the timeline it's fine. But when I add in music or modify a clip (i.e. slow it down) it happens.
cera smith @cerasmith
Reported 2020-09-21 17:29:06
@AdobeCare All saved local, multiple book files. Working with Mac High Sierra 10.13.6; InDesign 15.1.2.
It's exactly the issue in this "solved" thread from 2017 (that was solved by telling the used to report a bug, but nothing else): https://t.co/GXTSLCoOYu
Ilya Korneychuk @iKorneychuk
Reported 2020-09-21 16:26:41
@AdobeCare Adobe Premiere experience on GeForce was flawless, the software used to feel polished and reliable. But with Radeon I don't feel it anymore. No problem in games, but Adobe experience with Radeon is unsatisfying.
Tschillp @tschillp
Reported 2020-09-21 16:26:25
@AdobeCare No I haven’t tried other export settings now. I use the same settings for every video and this is the first one with this issue.
Ilya Korneychuk @iKorneychuk
Reported 2020-09-21 16:25:15
@AdobeCare There is another problem. I see artifacts on previews on static images.
Elaine Chao @elainecchao
Reported 2020-09-21 15:14:38
@baz_wtf @AdobeCare That doesn't seem right! I'd love to get logs back to that team to make sure they're not doing anything weird that would make XD crash on the regular. Any chance you could work with @AdobeCare to get us those logs?
Baz Ⓐ 🏴 @baz_wtf
Reported 2020-09-21 14:22:52
@elainecchao @AdobeCare Seems like it was the Creative Cloud app manager that was causing the issue. I resolved it by killing that app
Elaine Chao @elainecchao
Reported 2020-09-21 14:08:32
@baz_wtf Oh no! Looping in @AdobeCare to help triage the issue and get a bug filed with the team.
X-N @TheOni14249054
Reported 2020-09-21 14:03:26
@AdobeCare Yeah so I’m using gforece experience to record my rainbow six siege clips from a few days ago and am using a PC. The issue has been happening to only exported videos and has been happening for about 2 weeks now. I’ve only just spoke about it because I can’t find a solution. https://t.co/BRkQ3DWxoc
Ilya Korneychuk @iKorneychuk
Reported 2020-09-21 13:38:47
@AdobeCare Would be nice if you will able to test Premiere on Windows with RX 5700 yourselves. I could send you the footage files if you won't be able to reproduce the problem on your own 4K h.264 footage.
Ilya Korneychuk @iKorneychuk
Reported 2020-09-21 11:28:09
@AdobeCare Two projects so far. H.264 mp4 4k@25p panasonic gh4. No problem on various nvidia gpus on the same pc - gtx 1660 - rtx 2080 super work fine.
Amush Booshe @guffawer
Reported 2020-09-21 06:51:23
@AdobeCare ERROR Code : P1
I have tried restarting it, it doesn't solve the problem. https://t.co/2zZ3Nam144
Difetra @DifetraArt
Reported 2020-09-21 02:54:17
Once a day Adobe Creative Cloud Desktop app checks for updates and grinds my whole PC to a halt for like 30 seconds. I can't figure out why nor find any reports of this issue. Been dealing with this for like a year. .-.
DÉBUT DU STREAM PROCHAINEMENT (voir tweet épinglé) @Tristana_Twitch
Reported 2020-09-21 02:06:59
@AdobeCare Only a crash report.
Sam Wronski @runewake2
Reported 2020-09-21 01:28:45
@AdobeCare There are two and that is the core of the problem. I only ever created one account.
Erik B. @truemarmalade
Reported 2020-09-20 21:14:13
@AdobeCare New bug time. After a full day of working on dynamic linked AE comps in a PR project, now I’m getting this crash + error any time I try and create a new one. https://t.co/d1mlZ3flZt
sunnygkmathur @sunny_2u_2002
Reported 2020-09-20 20:23:48
@AdobeCare Can someone from yr sales team call me and guide me for license issue
Jacob LeFlore @Jake_LeFlore
Reported 2020-09-20 19:44:16
@AdobeCare I’m having a problem, the option for pressure sensitivity is greyed out and I use it for drawing. Is there a way to fix it? It’s happening on illustrator.
Erik B. @truemarmalade
Reported 2020-09-20 19:32:58
@AdobeCare Testing each of the scripts did not lead to any one of them standing out as the cause. The issue persists both when all scripts are disabled as well as seemingly _not_ occurring when all scripts are enabled, but also alternatively on either combination of the previously mentioned
Gregory Talon @8bitsboy
Reported 2020-09-20 17:51:03
@Roons**** @AdobeCare Did you manage to resolve the issue. Experiencing the same issue...
Jacob LeFlore @Jake_LeFlore
Reported 2020-09-20 14:25:38
@AdobeCare I’m having a problem, the option for pressure sensitivity is greyed out and I use it for drawing. Is there a way to fix it? It’s happening on illustrator.
John Walker @jdw86
Reported 2020-09-20 14:22:19
@AdobeCare love it when I finally get a good tech support. And then lose connection. Can’t reconnect, and I’m in safe mode with no idea what they were doing to fix my problems.
New tech support can’t help me! Thanks @AdobeCare
Gregory Talon @8bitsboy
Reported 2020-09-20 14:10:31
@sk3let0n1 @AdobeCare same issue here
🧚 @bigdykeenergy
Reported 2020-09-20 08:06:20
im trying to download a cracked ver of adobe cc pls pray that my laptop doesnt crash and die im terrified 🤣🤣🤣
Rkoo @rkoo_berry
Reported 2020-09-20 00:08:03
Hi @Adobe , @AdobeCare and @Photoshop i just want to ask you did i pay money for subscription to face this **** ? if i didn’t get code to my email & i did to many time resend code but nothing plz fix it my work was stopped coz this issue https://t.co/ZnH2zBmDAl
Jared @jaredpb44
Reported 2020-09-19 18:03:10
@AdobeCare last night I was working in premiere pro on my Mac and was able to maximize the window. Now today I can not maximize the window past the dock and the green icon has changed to a “+”. How do I fix this? Thanks
α cαvαℓєirα ∂є rσнαท @gotzeusstan
Reported 2020-09-19 16:02:00
@AdobeCare I have a problem importing videos to layers in Photoshop cc 2018 (32 bit)
The message appears
"The video frames for layers command could not be completed because the photoshop It is not compatible with videos on this version of windows. "
☆HK Neeko☆ @HKZ513
Reported 2020-09-18 20:57:47
@AdobeCare HEY THANKS!, IVE SEEN THIS PAGE MULTIPLE TIMES UNFORTUNATLY, MY ISSUE IS THAT I HAVE AN INTERNET CONNECTION SO ONCE I INSTALLED THE PROGRAM IT GETS TO THE POINT WHERE ITS ASKING ME IF I WANT TO ACTIVATE LICENSES USING INTERNET, I CLICK YES ON THAT, THEN ASKS FOR ACTIVATION KEY?
Josh Michael @joshpmichael88
Reported 2020-09-18 19:33:19
@AdobeCare Looks like the issue was CoreMelt Plug-Ins. Any idea why those would all of the sudden cause issues? Have never had the problem before
JimmyKastner @JimmyKastner
Reported 2020-09-18 17:00:45
@AdobeCare I think I will. I'm pretty sure it's a memory problem. The more I use Lightroom, the more RAM my computer needs to give the software and the slower the software gets.
Photos By AG @PhotosByAG
Reported 2020-09-18 16:42:53
@AdobeCare I am going to repeat now: I UNCHECKED ALL the boxes for emails, and I am still receiving emails. There isn't any other way for me to describe this issue. A different browser is not the solution here. I am not sending these emails, Adobe is.
Mathewmatical @Mathewh
Reported 2020-09-18 16:30:03
@AdobeCare i finally got around to this: https://t.co/1fZ59PLkZd
issue: can't find the option to have @AdobeXD always stay maximized. when it opens it goes to maximized splash screen then to a small file browser. i open the file the window remains at that small size, every time.
JimmyKastner @JimmyKastner
Reported 2020-09-18 16:29:49
@AdobeCare I have the most current version of Lightroom, but this seems to be a years-long issue spanning several different computers, catalogs, and versions. It's always been a hiccup in my workflow. I've tried everything. I get small speed-boosts after resetting, but it always comes back.
sean @radvillain
Reported 2020-09-18 15:48:07
adobe creative cloud was invented so they can keep pushing new ways for your software to crash while you're trying to work and also to siphon money from everyone
Roland Smith @RolandFSmith
Reported 2020-09-18 14:02:59
@AdobeCare Thank you for phoning 2 hours after after I closed the office for the weekend from an overseas withheld number, just as I was about to sit down for dinner. And you ask why I’m fed up with you.
Lysa 🌸 bIm @sammyczewski
Reported 2020-09-18 13:32:11
@AdobeCare tried to follow a tutorial once to fix washed out colors but it didnt work
Joe Pezz @JoePezzula
Reported 2020-09-18 13:13:47
@Adobe @AdobeCare I'm having a constant issue with text boxes placed over text in a PDF falling into the background/bottom layer. It's damn annoying and your support services have not replied to my requests. Help?
Ivi Beldent @Ivi_beldent
Reported 2020-09-18 12:36:44
@AdobeCare The problem seems to be fixed now! Thank you!
John W. DeFeo @johndefeo
Reported 2020-09-18 12:02:54
@AdobeCare @Mhaseltine I'm having the same issue, even after clearing cache.
amir @oblongmouth
Reported 2020-09-18 11:49:21
@AdobeCare Is there an issue with XD? My cloud prototypes aren't loading - not great when trying to review do***ents on a Friday afternoon!
Ivi Beldent @Ivi_beldent
Reported 2020-09-18 11:47:17
@AdobeCare ****o, all of our adobe xd links are down and there isn't any info about it in adobe support. Do you know what the problem could be? thanks
Maxenss @xNagash
Reported 2020-09-18 11:01:31
@AdobeCare Adobe After Effect ( v 17.1.4)
Run on Windows 10 with i7 9700k / GTX 1080Ti & 64Gb of RAM (3000Mhz). I never had any problems before the 17.1.4 update this morning. It seems that if the autosave is deactivated there is no crash
Maxenss @xNagash
Reported 2020-09-18 10:53:19
@AdobeCare Hey Kartika. I dont have any saved crash reports (except the auto crash reports send to adobe). strangely, I wasn't doing anything in particular,I was just watching my timeline. From what I thought I saw (depend on the number of crashes) it seems to only happen during autosave
Seamus OHara @esemze
Reported 2020-09-18 09:15:37
@AdobeCare No option for a crash report. I'll screenshot the error next time. Bound to happen again, it's happened 4 times now costing me hours and hours of work.